Anytime Glass Ltd / Kitchen Fittings & Design
86.6% approval from 5 authenticated ratings
Ph: 0800004527
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I needed a few cracked windows repaired as part of an insurance claim. I had no idea who these guys were as a company, AMI insurance must contract them in the area.
I spoke to the lady on the phone and said i will confirm a time & day as i will need to notify the tenants of the property. Later that arvo the workers randomly arrived at the house, obviously to the tenants surprise as he was unaware and so was i so i couldn\'t have informed him in… advance.
"The tenant called me asking what was happening etc and i said if he had time they could start the job and i will be round soon.
I went round to the house as my tenant had to leave. When i arrived i mentioned to the short worker that i didn\'t know they were coming. His response was \"What, so you can do a drive by\" - what a rude twat!! My answer was No - so i could inform my tenant.
What a rude unprofessional thing to say. Was like he thought i didn\'t trust him or this was some target set up or something. I didn\'t know him or the company. Weird arrogant man. My tenant was also unimpressed.
Not a good look as a company, especially when they were listed by an insurance company. Not doing yourself any favors as i have also complained to AMI insurance about the lack of professionalism and communication.
The quality of work is fine, i don\'t know what your charges would have been as it was through insurance.
But really, sort out your communication and your workers attitude towards customers! RUDE hillbilly!
Communication: 10% | Quality: 60% | Reliability: 10% | Value: 50%