A Good Turf Co Ltd / Lawn & Turf in Albany

"We hydroseeded the lawn in October and the client was given after care and maintenance instructions as well as verbally being told how to look after his new hydroseeded lawn. The client did not follow the watering instructions and did not keep off the lawn as instructed. The client never got in touch with us about “problems” with his lawn until we chased him for Payne t of his invoice. We went and viewed the lawn, let him know what he was doing wrong and even did a free fertiliser treatment as a sign of good will. He agreed to pay his invoice before we left his site however the payment was never made. 2 weeks later we chased him for payment and he told us there was a new problem with the lawn all of a sudden - with weeds. We again went out to do a treatment on the weeds and left extra seed for him at no extra cost. Again he said he would pay his bill but nonpaynent was received. He then blackmailed us saying if we did not come and re-do his entire lawn he was going to leave negative feedback on this website and Facebook. We stupidly agreed to do this for him in the interest of making him happy however after we weed sprayed the lawn in preparation for new hydroseeding he then contacted us and told us he did not want us at his property and then tried to say we had malicious intent to damage his lawn. Even after this we said we would still be happy to finish what we started if he could confirm he would pay his original invoice and he declined. At this point we felt we had done all we could and the client was no longer wanting to find a solution so we parted ways. The offer to sort his lawn was given but he did not want to do that. We have since found out we aren’t the only ones that did work for this client and did not get paid."