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Auckland Roofcraft / Roofing in St Johns

 
 
 

Primary contact
Rhonda Smillie

Postal address
PO Box 87-415,
Meadowbank,
Auckland 1742

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  • 100%
    "We had the pleasure of working with Christian and his team at Auckland Roofcraft on our house build project, where they installed Covertek underlay and Coloursteel roofing for our roof extension. From start to finish, their professionalism was outstanding.

    The team went above and beyond to ensure everything was completed to the highest standard, even accommodating changes along the way. They kept us well-informed of their schedule, and the quality of their workmanship speaks for itself — the roof and guttering look fantastic!

    A huge thank you to Auckland Roofcraft for their exceptional service. We highly recommend Christian and Nigel to anyone seeking top-notch roofing and guttering solutions.
    "

    Rating by: Paula  |  Rating posted: 2nd Dec  |  Contact: Christian Davis-Ofanoa  |  Job date: Dec, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Paula2nd DecMore details…
  • 100%
    "Had a couple of quotes for a shingle roof leak repair and Jerome was very thorough on his examination. Very profesional with lots of knowledge. Answered all my roofing questions. Instead of just replacing a section of the roof as other companies suggested; Jerome advised to do a leak test to pin point where the actual leak is located. Saved lots of money by this suggestion.

    Jerome and Jeremiah was excellent on the day of the testing. They found the location of the leak and repaired onsite. Highly recommended company. They are very professional and the advice they provided on how to maintain my shingle roof is gold.

    Thank you

    Marvin.
    "

    Rating by: Marvin  |  Rating posted: 20th Nov  |  Contact: Jerome and Jeremiah  |  Job date: Nov, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Marvin20th NovMore details…
  • 100%
    "Extremely good service, highly organised, communicative, coordinated, reliable and a good quality outcome."
    Rating by: Marcus  |  Rating posted: 22nd Oct  |  Contact: Luke  |  Job date: Oct, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Marcus22nd OctMore details…
  • 100%
    "Auckland Roofcraft replaced the cladding on 11 individually owned commercial units for our Body Corp.
    We were very impressed with their professionalism, particularly their punctuality, excellent continuous communication and attention to detail.
    Highly recommended.
    "
    Rating by: Warren  |  Rating posted: 25th Jul  |  Contact: Nigel Felton and Christian Davis-Ofanoa  |  Job date: Jul, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Warren25th JulMore details…
  • 100%
    "Very prompt response to an urgent job. Good and detailed quoting. Excellent communication. Great standards. I would recommend them for roof repair jobs. "
    Rating by: Phil  |  Rating posted: 20th Jun  |  Contact: Auckland Roofcraft  |  Job date: Jun, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Phil20th JunMore details…
  • 95%
    "Very professional. Good communication from office. Job completed quickly."
    Rating by: Warwick  |  Rating posted: 6th May  |  Contact: Bob  |  Job date: May, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Warwick6th MayMore details…
  • 100%
    "I got a number of quotes for the repair of our roof. Roofcraft stood out with a very professional approach and fair and reasonable pricing.

    The team that carried out the job were gold. The perfect mix of professional and friendly.

    Along the way they discovered a significant patch of rust that had been hidden by a slip joint. This was clearly communicated with the team back at base who immediately came back to me with photos and quotes for options that existed to fix this unexpected problem. They then invited me up onto the roof and talked it through with me just to be sure i got it.

    The rest of the process was quick and efficient and the quality of the end result was excellent.

    As a service business owner I have high expectations and can be very picky about the quality of work i receive. It makes me really happy when I come across a company from whom i receive the level of service that i seek to provide my customers.

    I highly recommend Roofcraft and would definitely use them again
    "

    Rating by: Todd  |  Rating posted: 30th Apr  |  Contact: Cristian Davis-Ofanoa  |  Job date: Mar, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Todd30th AprMore details…
  • 100%
    "Very pleased with Auckland Roofcraft. I needed some very old decramastic tiles replaced and fixed. I really appreciated the communication with Jeremiah. He clearly explained the recommended work and photos of the finished work were emailed to me so I could see what they had done. I would use this company again."
    Rating by: Steph  |  Rating posted: 18th Mar  |  Contact: Jeremiah, Nilo, Jonie  |  Job date: Mar, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Steph18th MarMore details…
  • 100%
    "Second time I have used Roofcraft over the last year - work from this company is first class and would use again for roof work or maintenance without question"
    Rating by: brett  |  Rating posted: 5th Feb  |  Contact: brett  |  Job date: Jan, 2024
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    brett5th FebMore details…
  • 95%
    "Easy to get a free quote and booked the job within a week of accepting the quote. Great communication prior to starting the job and efficiently done on the day. Received photos the day after confirming everything had been completed. Highly recommend."
    Rating by: Alana  |  Rating posted: 9th Dec, 2023  |  Contact: Slayde Martin-Simmonds & Cameron Horan  |  Job date: Nov, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 80%  |  Value: 100%
    Alana9th Dec, 2023More details…
  • 100%
    "I wanted to thank Auckland Roof craft for their professional service . The communication was excellent, from the person booking the job, to the person who went and did the quote. They came when they said they will come . I was warned of the day they will come and do the job by email. The invoice included photos of the repairs, which I really appreciated. I highly recommend this company. "
    Rating by: Nadine  |  Rating posted: 4th Dec, 2023  |  Contact: not sure   |  Job date: Nov, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nadine4th Dec, 2023More details…
  • 100%
    "We are very grateful to Roof Craft and Tim Wilson for their professional expertise in fixing our leak. Another Company had 2 goes at fixing our leak unsuccessfully and it was causing us alot of worry. Tim analysed the problem and fixed it very quickly. We highly recommend Roof Craft."
    Rating by: Jackie  |  Rating posted: 24th Nov, 2023  |  Contact: Tim Wilson  |  Job date: Nov, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jackie24th Nov, 2023More details…
  • 98%
    "The company did a prompt repair and upgrade work on my elderly mother's leaky roof.
    Very pleased with timeliness and communication.
    "
    Rating by: Angela  |  Rating posted: 13th Oct, 2023  |  Contact: Auckland Roof Craft  |  Job date: Oct, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Angela13th Oct, 2023More details…
  • 100%
    "Auckland roof craft did an excellent on my roof maintenance and upgrade. They were efficient and the work is to a high standard. I was able to understand the processes they were going to use and also able to choose the paint I wanted on the roof. They made this very easy for me. "
    Rating by: Joan  |  Rating posted: 27th Sep, 2023  |  Contact: Auckland Roofcraft  |  Job date: Sep, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Joan27th Sep, 2023More details…
  • 100%
    "Really professional from quotation through to job completion. Had the most competitive and most itemised quotation. Then showed up for each step of the process at the day/time we'd agreed, kept us really well updated on progress, and completed the job ahead of time."
    Rating by: Roger  |  Rating posted: 24th Aug, 2023  |  Contact: Auckland Roofcraft  |  Job date: Aug, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Roger24th Aug, 2023More details…
  • 100%
    "Iron roof replacement. Done on time on budget. "
    Rating by: Geoff  |  Rating posted: 30th Jul, 2023  |  Contact: Auckland Roofcraft team  |  Job date: Jul, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Geoff30th Jul, 2023More details…
  • 100%
    "My iron roof was badly rusted in parts and needed partial replacement. I am very happy with every aspect of Auckland Roofcraft. I was kept well informed right from when the booking was made till completion of the work I received a comprehensive quote, reminder of visits, and date, times and names of persons who would be doing the work. Each visit was puntual, and everything was tidied up at the end. The office staff were informative, polite and courteous. This is a very professionally run business."
    Rating by: Alice  |  Rating posted: 18th Jul, 2023  |  Contact: Logan Kyall, Maximo Antenor, Ashley Pilkington, Tim Wilson  |  Job date: Jun, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alice18th Jul, 2023More details…
  • 0%
    "A disastrous and traumatising experience. Hired to fix a small leak, they created a much larger one by sheer incompetence, which went undetected for months until it admitted heaps of water destroying three walls. They took two goes at fixing the leak - so three visits in all. A cursory inspection showed the first go was inadequate. The insurance bill was probably $100,000. They disputed liability postponing the payout by a year. They reportedly claimed they had not been invited to inspect the damage, even though I had an email proving that they had. So they lied as well. I would compare the level of competence to a tyre shop that gives you your car back with three wheels. At no point did they ring me or contact me in anyway to apologise for the distress and inconvenience that had put us through unquestionably my worst experience with a tradesman."
    Rating by: Peter  |  Rating posted: 23rd Jun, 2023  |  Contact: Not av   |  Job date: Jun, 2022
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Peter23rd Jun, 2023More details…
  • 100%
    "Got the job done on time and within our budget, also kept the site cleared and clean at all times so there was no danger to our toddler. Excellent service from Slade and the project manager. Highly recommend!!!"
    Rating by: Amber  |  Rating posted: 12th Jun, 2023  |  Contact: Slade  |  Job date: Jun, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Amber12th Jun, 2023More details…
  • 100%
    "Once again thank you for repairing the roof, excellent service and great communications.

    "

    Rating by: Lorraine  |  Rating posted: 22nd Apr, 2023  |  Contact: Josh  |  Job date: Apr, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Lorraine22nd Apr, 2023More details…
  • 100%
    "After several quotes, Auckland Roofcraft were the only company able to take on the mixed project of a flat roof Butynol membrane and concrete roof (treat, clean, repair and paint) - 2 story property.

    The work was complete to the highest of standards. I could not fault the work.

    Nigel and his team were always available and on-hand with any queries, but the work was managed within the agreed timeframe and on budget.

    Particular mention of Slade and Troy. The roof repairs and painting were faultless. Spraying the roof black, with light clouded walls, I did have concerns. But the was no over spray and the end result after the roof wash, one coat tile sealer, a tile base coat and 2 top coats is fabulous. The roof looks like new and should be good for another 20 years!

    The scaffolding went up/down also without any issue.

    I would highly recommend Nigel and the team at Auckland Roofcraft.

    Many thanks.
    "

    Rating by: James  |  Rating posted: 20th Jan, 2023  |  Contact: Nigel Felton  |  Job date: Jan, 2023
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    James20th Jan, 2023More details…
  • 98%
    "Our new roof looks amazing! Auckland Roofcraft did a great job of not only installing the steel, but fixing the deformation caused by the previous tiles. I highly recommend Auckland Roofcraft for repairing and replacing. They arrived on time, worked quickly and kept us informed of progress. "
    Rating by: David  |  Rating posted: 22nd Sep, 2022  |  Contact: Auckland Roofcraft  |  Job date: Sep, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    David22nd Sep, 2022More details…
  • 100%
    "I had several companies look at this job and there are some cowboys in this industry
    but Auckland Roofcraft were very efficient and on time

    Thanks Guys for the work - this weeks rain has put it all to the test and so far all good
    Sandy"

    Rating by: Sandy  |  Rating posted: 19th Aug, 2022  |  Contact: Ashley and Nilo of Auckland Roofcraft  |  Job date: Aug, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sandy19th Aug, 2022More details…
  • 100%
    "Auckland Roofcraft and their contractor, Jason, did a great roof of replacing our 80yo tile roof with long run colorsteel. Excellent communication and liaison regarding a tricky carport and kitchen bay window. Speedy and tidy job and the new roof looks great. Only variation on the original quote was asbestos testing on a piece of carport cladding. Very competitive quote compared to many other companies. Project Manager, Neil, a pleasure to deal with.

    100% recommend."

    Rating by: Ash  |  Rating posted: 10th Aug, 2022  |  Contact: Jason Bird  |  Job date: Aug, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ash10th Aug, 2022More details…
  • 100%
    "Superb service. From the outset, the communication was prompt, with great explanations of what work was needed and why. Every person we interacted with was really professional and helpful. They also undertook the work quickly and efficiently, resolved our problems and took the time to follow up afterwards. I wouldn't hesitate to recommend them - overall, a fantastic business. "
    Rating by: Ross  |  Rating posted: 28th May, 2022  |  Contact: Jeremiah Taylor  |  Job date: May, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Ross28th May, 2022More details…
  • 100%
    "I wish I had of found these wonderful people to put my new roof on....Instead of
    The people I hired they did such a crappy job I had to find someone to fix there mistakes ....They were so kind and helpful and explained everything and kept me informed....Helped with any concerns I had came when they said cleaned up after themselves and was a pleasure to speak too....I highly recommend Roofcraft to all..
    "
    Rating by: Tracey  |  Rating posted: 14th May, 2022  |  Contact: Roofcraft  |  Job date: May, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tracey14th May, 2022More details…
  • 100%
    "Couldn't recommend Auckland Roofcraft more highly! Awesome. Our 'go-to' call when it comes to anything for our roof.
    Quality work, efficiently completed with minimal fuss or disruption. Awesome communication throughout.
    Businesses like Auckland Roofcraft deserve their every success.
    Highly recommend.
    "
    Rating by: Jon  |  Rating posted: 31st Mar, 2022  |  Contact: Tim, Nilo & Nigel  |  Job date: Mar, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jon31st Mar, 2022More details…
  • 100%
    "Auckland Roofcraft were extremely reliable and consistently followed through. During a very busy period, they were clear about how long it would take to set up appointments, and they always delivered on their promise. Their quote was extremely thorough and the roofers who turned up on the day were friendly, efficient and did a great job."
    Rating by: Craig  |  Rating posted: 28th Feb, 2022  |  Contact: Josh Lorena, Ryan North, Dylan Moore  |  Job date: Feb, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Craig28th Feb, 2022More details…
  • 100%
    "Excellent company to work with. From time of quotation through to completion, we knew what was happening and are really happy with the result. The roof looks absolutely amazing, wished we’d reroofed sooner. "
    Rating by: Janine  |  Rating posted: 7th Feb, 2022  |  Contact: Auckland Roofcraft  |  Job date: Dec, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Janine7th Feb, 2022More details…
  • 100%
    "We were very pleased with the job and with the professional way in which it was managed.
    The original quote was timely and detailed. The tradesmen who completed the work were capable, courteous and attended to all points of detail. The "before and after" photos of the roofing work were most helpful and informative.
    I would have no hesitation in recommending Auckland Roofcraft to future clients.
    "
    Rating by: Tony  |  Rating posted: 31st Jan, 2022  |  Contact: Not sure  |  Job date: Jan, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Tony31st Jan, 2022More details…
  • 100%
    "I would like to pass on my appreciation for the great job Josh and his colleague did at my house.

    It was a very difficult job as the roof was steep and a lead flashing needed installing behind fibre cement weatherboards. The ridge caps also needed repointing.

    I was very impressed with how they managed to solve the problem and complete the job. They worked solidly, as I didn't even see them take a break. I'm used to seeing a lot of tradespeople on their phones and pacing themselves but they worked extremely hard.

    You are very fortunate to have such good staff.

    Please pass on my appreciation to Josh and his young colleague.

    I'd also appreciate it if you can pass on my thanks to the owner of the company.
    "

    Rating by: Chris  |  Rating posted: 20th Jan, 2022  |  Contact: Josh  |  Job date: Jan, 2022
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chris20th Jan, 2022More details…
  • 100%
    "Struggle to get anyone to quote for a roof repair during lockdown. Through nocowboys with reply from Auckland Roofcraft. Excellent Office team keep communicating with me for ever changing situation during lockdown. Got Jesse to come to check the condition as promised. He spent quite some time checking which I believe is thorough compared to other roof people/ handyman visited. Jesse explained the condition in detail with options, price quoted I reckon is very reasonable. Got Nilo and Saia, both nice to deal with, to fix our issues. The repair carried out nicely which I have good confidence. What a pleasant experience for the whole process. Highly recommended to everyone."
    Rating by: Vincent  |  Rating posted: 13th Jan, 2022  |  Contact: Jesse Tio  |  Job date: Nov, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Vincent13th Jan, 2022More details…
  • 100%
    "Great Job "
    Rating by: Bill  |  Rating posted: 22nd Dec, 2021  |  Contact: Auckland Roofcraft   |  Job date: Dec, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bill22nd Dec, 2021More details…
  • 98%
    "Great team of professionals! Always on time, polite, helpful guys and reasonable costs. Provided excellent before and after pics for the repairs done. Repairs were to replace flashings round a vent and chimney and renail the roof. The office staff were also excellent. Highly recommend."
    Rating by: Jackie  |  Rating posted: 9th Dec, 2021  |  Contact: Christian  |  Job date: Nov, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Jackie9th Dec, 2021More details…
  • 100%
    "Amazing customer service, work ethic and communication. Great friendly team that took pride in their work and always smiling. Highly recommend!"
    Rating by: Natalie  |  Rating posted: 29th Nov, 2021  |  Contact: Auckland Roofcraft  |  Job date: Nov, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Natalie29th Nov, 2021More details…
  • 100%
    "Thanks for an awesome job, managed my expectations well, fixed the problem and talked me through and showed what the issue was.

    Great service, thanks a lot"

    Rating by: Andrew  |  Rating posted: 23rd Nov, 2021  |  Contact: Tim Wilson  |  Job date: Nov, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Andrew23rd Nov, 2021More details…
  • 98%
    "A job very well done. The team were very helpful and did a couple of extra tasks at no charge. I would recommend Roofcraft to other customers."
    Rating by: Wendy  |  Rating posted: 23rd Nov, 2021  |  Contact: Auckland Roofcraft  |  Job date: Nov, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Wendy23rd Nov, 2021More details…
  • 98%
    "Communication was great, they arrived on time and also took time to explain what they were doing on the roof. The work was done well and I was sent photos to evidence what they had done. I would use them again happily."
    Rating by: Joan  |  Rating posted: 22nd Nov, 2021  |  Contact: Josh, Nil & Tim  |  Job date: Nov, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Joan22nd Nov, 2021More details…
  • 100%
    "Fantastic job guys - thanks!"
    Rating by: Nick  |  Rating posted: 27th Oct, 2021  |  Contact: Auckland Roofcraft  |  Job date: Oct, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Nick27th Oct, 2021More details…
  • 100%
    "Kept informed and up to date at each stage of the repair, section was left clean and tidy at the end of each day,
    was shown photo's of work done at each stage, so you could see and understand the
    work carried out you could see the work was professional and the tradesmen was proud of the work. would recommend this team to anyone.
    "
    Rating by: Frank  |  Rating posted: 7th Oct, 2021  |  Contact: Nigel Fenton  |  Job date: Oct, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Frank7th Oct, 2021More details…
  • 100%
    "GOOD TO DEAL WITH. ALL INFORMATION ON WHAT REQUIRED AND WHAT DONE PROVIDED. FAULTS FIXED AS STATED. "
    Rating by: Noel  |  Rating posted: 18th Aug, 2021  |  Contact: Jesse Tio  |  Job date: Aug, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Noel18th Aug, 2021More details…
  • 100%
    "I have only the highest praise for your employee who carried out this repair for us. He was professional, a excellent communicator and his workmanship appears to be excellent.
    Your office admin person also demands high praise for her communication skills and pleasing personality
    "
    Rating by: Rob  |  Rating posted: 18th Aug, 2021  |  Contact: Cannot remember his name  |  Job date: Aug, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rob18th Aug, 2021More details…
  • 100%
    "A great service, finished to a high standard in a timely manner.
    We're very pleased with their work and we'll be looking to work with Nigel and his team again in the future.
    "
    Rating by: Simon  |  Rating posted: 10th Jun, 2021  |  Contact: Nigel, Jeramia  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Simon10th Jun, 2021More details…
  • 100%
    "Excellent company to deal with. Communicated progress regularly and worked in with tenants to ensure minimum disruption to business. In some cases went over and above the brief to make things happen. First class finish."
    Rating by: Peter  |  Rating posted: 8th Jun, 2021  |  Contact: Nigel Felton  |  Job date: Jun, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Peter8th Jun, 2021More details…
  • 98%
    "We were impressed with the in depth knowledge from the estimate stage and continued to be impressed all through the job with the team completing the work. We are delighted with the finished result and didn’t expect it to look like a new roof. Communication was great throughout and when an issue was raised on Saturday afternoon Nigel got a team to us within a couple of hours. Special mention to the painters Troy and Adam who were lovely guys to have around; they took immense pride in the quality of their work and remained very patient despite the tricky environment and poor weather that made the job longer than anticipated. We have already recommended the team to our neighbours."
    Rating by: Sarah  |  Rating posted: 1st Jun, 2021  |  Contact: Nigel and Troy and Adam   |  Job date: May, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Sarah1st Jun, 2021More details…
  • 100%
    "About the only roofing company willing to come and do the job. Didn't charge for an inspection. Offered sound advice. Work was done well and efficiently. Friendly and capable staff. Exceeded my expectations."
    Rating by: Brian  |  Rating posted: 18th May, 2021  |  Contact: Nilo and Tim  |  Job date: May, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Brian18th May, 2021More details…
  • 98%
    "Very professional and great to deal with. They new what they were talking about. Would highly recommend. "
    Rating by: Marie  |  Rating posted: 3rd May, 2021  |  Contact: Christian Divis Ofanoa  |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Marie3rd May, 2021More details…
  • 100%
    "Good friendly service and and quality work . "
    Rating by: Callum  |  Rating posted: 30th Apr, 2021  |  Contact: Auckland Roof Craft   |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Callum30th Apr, 2021More details…
  • 100%
    "Absolutely BRILLIANT !! I could not recommend them more , from my first enquiry on their website they were nothing other than professional and always let me know when and where they were in the process of my roof replacement , not many company's take on smaller jobs but these guys outshone everyone else and were reasonably priced , Christian was especially standout his quality of workmanship and care to make sure we were happy is to be commended . 10/10 would not go anywhere else !"
    Rating by: Trevor  |  Rating posted: 29th Apr, 2021  |  Contact: Nigel and Christian  |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Trevor29th Apr, 2021More details…
  • 98%
    "Very prompt service, expertly done and good follow up afterwards. I would thoroughly recommend this firm."
    Rating by: Marc  |  Rating posted: 4th Apr, 2021  |  Contact: Nigel and team  |  Job date: Apr, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Marc4th Apr, 2021More details…
  • 95%
    "The tiled roof is looking like brand new and has received may comments. I found the tilers very pleasant and their work was very efficient. I would recommend Roofcraft to others."
    Rating by: Sharon  |  Rating posted: 23rd Mar, 2021  |  Contact: Troy and Jason  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Sharon23rd Mar, 2021More details…
  • 98%
    "Would highly recommend Auckland Roofcraft to anyone looking to re-roof (or install new) roofing to their home. I found them professional, punctual, good communicators and competitive throughout the whole installation process"
    Rating by: Lindsay  |  Rating posted: 2nd Mar, 2021  |  Contact: Auckland Roofcraft  |  Job date: Mar, 2021
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Lindsay2nd Mar, 2021More details…
  • 100%
    "We chose Auckland Roofcraft for their clear communication and competitive quote. They answered all of our questions and showed us that they knew what they were talking about. We were always given time to make informed decisions about the new roof. When it came to putting on the roof, the team led by Christian, worked in with our other tradespeople. The Auckland Roofcraft teams professionalism was evident the whole time (they stood out because of it). Everyone knew what their role was when the roof was being put up and the whole team worked hard to meet deadlines. Quality checks were done the whole way through the process. The roof was put up in the timeframe we were given and we are super impressed with it. We highly recommend this team to anyone who would like experts on the job. We wouldn't use anyone else!"
    Rating by: Kevin  |  Rating posted: 8th Feb, 2021  |  Contact: Christian Davis-Ofanoa, Nigel & David  |  Job date: Nov, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Kevin8th Feb, 2021More details…
  • 100%
    "Auckland Roofcraft are a fantastic company to deal with. They did a great job repairing our roof where some concrete tiles needed repairing / replacing. We appreciated the photos as we are not able to get up on the roof and check! From the initial contact with Jeremiah, the quote system and actual work done it is hard to fault them. There should be more companies around like this one. We have no hesitation in recommending them."
    Rating by: David  |  Rating posted: 21st Dec, 2020  |  Contact: Jeremiah  |  Job date: Dec, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    David21st Dec, 2020More details…
  • 100%
    "Christian and his team did a fantastic job.They were all very professional and hardworking.Progress of the project was communicated well and I couldn't recommend them enough.Nigel and Rhonda were great to deal with as well."
    Rating by: Stan  |  Rating posted: 29th Oct, 2020  |  Contact: Christian Ofanoa-Davis  |  Job date: Oct, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Stan29th Oct, 2020More details…
  • 100%
    "Nigel and his team were great to deal with. A really professional job completed and I'm very happy with the end result. Thank you very much, all the best"
    Rating by: shobna  |  Rating posted: 13th Jul, 2020  |  Contact: Nigel, Joshua, Mathew  |  Job date: Jul, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    shobna13th Jul, 2020More details…
  • 100%
    "What a great response to an urgent request with work done the following day even though they were really busy - problem solved and would happily both recommend them and use again"
    Rating by: David  |  Rating posted: 29th Jun, 2020  |  Contact: Tim  |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    David29th Jun, 2020More details…
  • 100%
    "On Saturday our roof was hit by a tornado an emergency fix was required. Rhonda returned my voicemail (after many had not and still haven't) and said she'd speak to the team and call me back, as they were all currently on other jobs, she called back as promised and had organised for Tim to come and complete the repair. He turned up on time, assessed the damage, put the dislodged tiles back into position and replaced the broken tiles, sealing everything needed.
    We are grateful for the great customer service from both Rhonda and Tim and very relieved to have our roof fixed, highly recommend.
    "
    Rating by: Margaret  |  Rating posted: 28th Jun, 2020  |  Contact: Rhonda Smillie  |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Margaret28th Jun, 2020More details…
  • 88%
    "Very happy with service so far. Arrived promptly, investigated the leaking roof and undertook the work. Photos of roof also appreciated - good for communication and discussion. I am hopeful the roof no longer leaks (rain yet to come) and thus have not rated quality of work at 100% - yet."
    Rating by: Richard  |  Rating posted: 23rd Jun, 2020  |  Contact: Rhonda Smillie arranged the work  |  Job date: Jun, 2020
    Communication: 100%  |  Quality: 80%  |  Reliability: 90%  |  Value: 80%
    Richard23rd Jun, 2020More details…
  • 98%
    "Excellant service and joib very well executed. Kept us informed regularly on progress and when workers would be on site.
    "
    Rating by: Jim  |  Rating posted: 25th May, 2020  |  Contact: Nigel  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Jim25th May, 2020More details…
  • 100%
    "Thanks team for a job well done.
    I met the whole Roofcraft team during my garage roof replacement job.
    They were all very nice, friendly and professional and the job was done to my complete satisfaction and very on time.
    I recommend Auckland Roofcraft to anyone who needs roofwork done.
    "
    Rating by: Dudley  |  Rating posted: 23rd May, 2020  |  Contact: Nigel  |  Job date: May, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Dudley23rd May, 2020More details…
  • 100%
    "Called with new job and it was attended to within the hour in a friendly professional manner. Much appreciated thank you Jeremiah and Auckland Roofcraft!"
    Rating by: Steve Wilson  |  Rating posted: 24th Mar, 2020  |  Contact: Jeremiah Taylor  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Steve Wilson24th Mar, 2020More details…
  • 100%
    "One of my best 'trade' experiences ever. From first contact, through quoting, measure and planning, to installation and tidy up, all personnel and their workmanship was first class. As always, this consistency can only stem from excellent leadership - and my two conversations with Nigel (the owner) confirmed why this company has an outstanding culture. Peter"
    Rating by: Peter  |  Rating posted: 13th Mar, 2020  |  Contact: Nigel Felton  |  Job date: Mar, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Peter13th Mar, 2020More details…
  • 100%
    "I appreciated the professional approach of this company from the first contact with Rhonda, to the quotation process with Jeremiah and the work done by Tim. I especially appreciated the photographs both before and after the job was done.They allowed me to see what the problem was and how it was fixed."
    Rating by: Pauline  |  Rating posted: 19th Feb, 2020  |  Contact: Tim Wilson  |  Job date: Feb, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Pauline19th Feb, 2020More details…
  • 98%
    "Excellent team to work with - they came when they said they would and did the job they said they would do. Have tried working with other companies and this is the best experience of all. Highly recommended"
    Rating by: Michael  |  Rating posted: 6th Jan, 2020  |  Contact: Michael Franklin  |  Job date: Jan, 2020
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Michael6th Jan, 2020More details…
  • 100%
    "Auckland Roofcraft has done a superb job in renewing my roof from its detailed initial quote, preparation to completion of re-coating. I cannot praise its service and quality of work more, as Nigel and his team are honest, friendly, reliable and incredibly professional. They take pride in their work and went out of their way to ensure their works were carried out up to excellent standards.
    Our roof now looks fantastic. I am really pleased with the end result. I would have no hesitation recommending Auckland Roofcraft to any potential customers.
    "
    Rating by: Henry   |  Rating posted: 16th Dec, 2019  |  Contact: Nigel Felton  |  Job date: Dec, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Henry 16th Dec, 2019More details…
  • 98%
    "Fantastic service, really friendly and helpful. Thanks for the great job!"
    Rating by: Rachel  |  Rating posted: 12th Dec, 2019  |  Contact: Rhonda  |  Job date: Nov, 2019
    Communication: 90%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rachel12th Dec, 2019More details…
  • 100%
    "Job satisfactorily completed on time"
    Rating by: Noel Plumer  |  Rating posted: 10th Dec, 2019  |  Contact: Tim WILSON  |  Job date: Dec, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Noel Plumer10th Dec, 2019More details…
  • 100%
    "We installed a new roof 5 years ago with Auckland Roofcraft and the process was a disaster ending in a dispute with the owner over the incorrect guttering that was used for our villa. Recently we had some fading issues with the colorsteel used and the new owner (Nigel Felton) was incredible throughout the process! The service and communication was amazing and the staff who came out were really knowledgeable. I would highly reccommend this company!"
    Rating by: Anna  |  Rating posted: 3rd Dec, 2019  |  Contact: Nigel Felton  |  Job date: Aug, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anna3rd Dec, 2019More details…
  • 95%
    "Excellent service with the lady on the phone who organized same day roof fix and the roofer who was fast and professional. Thanks Roofcraft."
    Rating by: Esther  |  Rating posted: 25th Nov, 2019  |  Contact: Roofer man  |  Job date: Nov, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 80%
    Esther25th Nov, 2019More details…
  • 98%
    "Excellent service. I have used this company twice now. Very pleasant to deal with and competitive rates. Highly recommend."
    Rating by: Stephanie  |  Rating posted: 25th Nov, 2019  |  Contact: Rhonda  |  Job date: Nov, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Stephanie25th Nov, 2019More details…
  • 100%
    "The company is easy to communicate with. Tim has done a nice job to repair part of the roof top. Would definitely recommend to others."
    Rating by: Sunny   |  Rating posted: 17th Oct, 2019  |  Contact: Tim  |  Job date: Oct, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sunny 17th Oct, 2019More details…
  • 90%
    "Christian was very helpful and efficient. He and his two co-workers were thoughtful and worked hard. Very happy. Thank you."
    Rating by: Keith  |  Rating posted: 16th Oct, 2019  |  Contact: Christian  |  Job date: Oct, 2019
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 80%
    Keith16th Oct, 2019More details…
  • 100%
    "Thoroughly professional from first contact with the office, follow up to confirm timing of arrival and changes, site inspection, work completed and follow up call to discuss what was done. We cannot recommend Auckland Roofcraft highly enough. "
    Rating by: Chris  |  Rating posted: 20th Sep, 2019  |  Contact: Tim and Ben  |  Job date: Sep, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chris20th Sep, 2019More details…
  • 83%
    "Roofcraft were professional, easy to deal with, good communication and did the job on schedule. Recommended."
    Rating by: Ian  |  Rating posted: 20th Jul, 2019  |  Contact: Jeremiah Taylor  |  Job date: Jul, 2019
    Communication: 90%  |  Quality: 90%  |  Reliability: 90%  |  Value: 60%
    Ian20th Jul, 2019More details…
  • 98%
    "I would like to thank your company, and the Tradesman, I think his name was Tim, for replacing the roof valleys on my house. I have just been up in the roof cavity and all the leaks have gone. The tradesman's workmanship and time keeping was excellent. In addition he secured a section of ridging which was starting to lift. Thank you. Noel Moffat"
    Rating by: Noel  |  Rating posted: 15th Jul, 2019  |  Contact: I Think His Name Was Tim.  |  Job date: Jul, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Noel15th Jul, 2019More details…
  • 98%
    "I have employed Auckland Roofcraft for over 15 years to carry out repairs and partial roof replacements to residential and commercial buildings. The company is performing even better now under new ownership and the personal follow up after completion of each job is much appreciated. I will continue to use and highly recommend this company."
    Rating by: Gillian  |  Rating posted: 26th Jun, 2019  |  Contact: Nigel Felton  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Gillian26th Jun, 2019More details…
  • 100%
    "A big thanks to Christian, Jesse and Jeremiah of the Auckland Roofcraft team. They just completed a second project at our place involving a very leaky Clearlite roof over our back deck, which was tested immediately by heavy overnight rain. It was just great to wake up to a completely dry back deck.
    Our place is an old villa and the first project involved securing a number of flashings, particularly around one of our chimneys and replacing an entire section of iron spouting. This was done so well that we asked immediately for the second project to be undertaken. Christian and Jesse, who undertook both projects were a pleasure to have on site and they left the site each time absolutely spick and span.
    "
    Rating by: Brent  |  Rating posted: 21st Jun, 2019  |  Contact: Rhonda Smillie  |  Job date: Jun, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Brent21st Jun, 2019More details…
  • 93%
    "Every person involved with our roof restoration project (maintaining the integrity of the roof and gutters protection from the increasing frequency of heavy rains with an increasing volume of water per unit of time every rainy season), restored my belief that we might be able to find professional tradespeople who are more than competent at what they advertise they do, along with clear descriptions of everything needed from the beginning quote right through to completion and acceptance of the job fully satisfied their claims. I and the tenants were impressed with the courtesy, consideration and unobtrusiveness of every person working on our project from start to finish.

    A request to address two minor required adjustments to the finished job were attended to promptly, and Nigel came to the site to be available to help me do a final check on everything and be satisfied I was happy about everything. I was. I would have no hesitation whatsooever in recommending Nigel and the Auckland Roof Crowd to anybody who wants honest and unambiguous communication, along with an excellent standard of workmanship on any roof restoration wanted.

    My appreciation and compliments to you Nigel, Rhonda, and each and every man on the crew that actually did the work and tidied up afterward.

    CONGRATULATIONS!
    "
    Rating by: Mark  |  Rating posted: 15th Jun, 2019  |  Contact: Nigel Felton  |  Job date: Jun, 2019
    Communication: 90%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Mark15th Jun, 2019More details…
  • 100%
    "We found Nigel of Roof craft to be very professional friendly and goes the extra mile

    We have used Roofcraft on three occasions now and each time we were extremely satisfied with the service provided. I would have no hesitation in recommending Nigel of Roof craft to anyone.

    Jim Mc Naught"

    Rating by: Jim  |  Rating posted: 28th May, 2019  |  Contact: Nigel  |  Job date: May, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jim28th May, 2019More details…
  • 100%
    "Nigel impressed us from his first visit with his knowledge and integrity. He checked our roof and quoted a competitive price. Work was carried out professionally and efficiently.
    Great Company to deal with and we will continue to use Roofcraft for any ongoing requirements and recommend them to others. Thank you.
    "
    Rating by: Norman  |  Rating posted: 14th Feb, 2019  |  Contact: Nigel Felton  |  Job date: Feb, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Norman14th Feb, 2019More details…
  • 100%
    "Fast and efficient service with minimum fuss. Everything left clean & tidy. Now we just need some heavy rain to check it but it all looks good."
    Rating by: Alan Douglas  |  Rating posted: 4th Feb, 2019  |  Contact: Rhonda  |  Job date: Feb, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Alan Douglas4th Feb, 2019More details…
  • 100%
    "Nigel and his team were great to deal with. A really professional job completed and I'm very happy with the end result. Thank you very much, all the best. Rakai"
    Rating by: Rakai   |  Rating posted: 30th Jan, 2019  |  Contact: Nigel Felton  |  Job date: Jan, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Rakai 30th Jan, 2019More details…
  • 100%
    "Happy with their friendly attitude and quick response. Work was done professionally. Hope it has solved the problem, and I even hope a heavy rain comes to test the work."
    Rating by: Frank Li  |  Rating posted: 22nd Jan, 2019  |  Contact: Nigel Felton  |  Job date: Jan, 2019
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Frank Li22nd Jan, 2019More details…
  • 85%
    "Quote was given and work completed as pee my tight timeline fantastic. Thanks"
    Rating by: Teresa  |  Rating posted: 29th Nov, 2018  |  Contact: Dwyane and Nigel  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 80%  |  Reliability: 80%  |  Value: 80%
    Teresa29th Nov, 2018More details…
  • 100%
    "Thanks so much. The original botched mess has been fixed beautifully. I wish I came to you guys in the first place.
    You even worked around my time schedule, and not the other way round. I will definitely recommend Auckland Roofcraft in the future.
    "
    Rating by: Jeni  |  Rating posted: 15th Nov, 2018  |  Contact: Various  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Jeni15th Nov, 2018More details…
  • 100%
    "Auckland Roofcraft provided great service and Christian and the team have been nothing but professional, and I would not hesitate to use them again."
    Rating by: Andrew  |  Rating posted: 14th Nov, 2018  |  Contact: Andrew Picken  |  Job date: Nov, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Andrew14th Nov, 2018More details…
  • 73%
    "Outstanding work and professional and thorough job completed by hardworking staff who knew their field and finished quickly and tidily without fuss.
    Minor concerns over waiting time to start; pricing and cherry picker left on site with unhelpful Hirepool (Mt Wellington) Manager to have it removed - due to unexpected car parking problems from neighbours.
    Very satisfied with the job which has removed a serious health problem in bedroom of grandchildren.
    "
    Rating by: Peter  |  Rating posted: 12th Oct, 2018  |  Contact: Christian  |  Job date: Oct, 2018
    Communication: 80%  |  Quality: 100%  |  Reliability: 70%  |  Value: 40%
    Peter12th Oct, 2018More details…
  • 98%
    "We have used Roofcraft for many years and have always had satisfaction - often beyond expectation. The guys are great - friendly, skillful and enthusiastic. The 'gals' in the office are on the ball as well! Overall a helpful company that can empathise with the customer's situation and respond appropriately."
    Rating by: David  |  Rating posted: 21st Sep, 2018  |  Contact: Chris  |  Job date: Sep, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    David21st Sep, 2018More details…
  • 100%
    "In June 2018 Auckland Roofcraft installed a new roof on three Units for us in Pakuranga. The roof was installed without any hassles and the Tenants were not greatly disturbed.
    The old iron was removed and the site left clean and tidy.
    All the rain we have had lately, has been a good test for the new roof, with no leaks reported.
    A week after the roof replacement, the tenants were experiencing some condensation dripping from the bathroom skylights. As soon as I contacted Nigel about this, he immediately set about investing the problem and kept me informed as to his progress. The severe winter with extremely low temperatures and the installation of roof insulation, the most likely cause of the condensation. This is now not as severe as initially experienced. I would like to thank Nigel and Bill for their personal and immediate response to this problem and the overall good service that we have received from all the staff at Auckland Roofcraft.
    "
    Rating by: Bill  |  Rating posted: 26th Jul, 2018  |  Contact: Bill Anderson and Nigel Felton.  |  Job date: Jun, 2018
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bill26th Jul, 2018More details…
  • 30%
    "Roof was leaking. Paid for a complete reroofing. Roof continues to leak. They are now not responding to emails.

    Have been trying to contact them about getting this fixed and have discovered they are averse to replying. Emails get sent without reply, calls don't resolve anything.

    Even during the roofing the contact wasn't good. Dates were thrown around with abandon, equipment was left all over and roofing rubbish left in a recycling bin. They never contacted me to tell me the job was finished or to explain what they'd done - just sent a final invoice at random."

    Rating by: Joseph  |  Rating posted: 2nd Jul, 2018  |  Contact: Cherie Bray  |  Job date: Apr, 2018
    Communication: 10%  |  Quality: 10%  |  Reliability: 50%  |  Value: 50%
    Joseph2nd Jul, 2018More details…
  • 70%
    "To be honest a mixed bag with this company. We were quoted for a re roof house and carport, and to replace guttering and to remove our chimney to the roofline, communication was great fast and efficient. Until they started work, it seemed to take a while to be finished which we followed up on several times. I know we had some horrible weather during this period but even on some great days no work had seemed to be done and we were left with a half finished roof during some of the Feb/March storms. Even our neighbor commented on the time it took to be completed. The tradies also left a bucket and containers of nails on our roof over a weekend which were blown off in the the wind hitting one of our cars. Overall the final job of the roof was done to a good standard. But We did have to get some issues with the guttering fixed/redone properly."
    Rating by: Craig  |  Rating posted: 24th Mar, 2018  |  Contact: Cherie  |  Job date: Feb, 2018
    Communication: 80%  |  Quality: 80%  |  Reliability: 30%  |  Value: 90%
    Craig24th Mar, 2018More details…
  • 100%
    "Very happy with Auckland Roofcraft. Everyone was easy to deal with, patiently explained what was involved, and went beyond their call of duty to accommodate our particular house schedule and timeframe. Work was completed faster than I expected, the onsite crew were a well organised machine, extremely polite and they left the property literally spotless. I will definitely use Auckland Roofcraft again, should my next home be needing a new roof. "
    Rating by: Di  |  Rating posted: 1st Nov, 2017  |  Contact: Jared and Mark  |  Job date: Aug, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Di1st Nov, 2017More details…
  • 85%
    "Great job under challenging weather conditions."
    Rating by: Mike Taylor  |  Rating posted: 23rd Sep, 2017  |  Contact: Receptionist  |  Job date: Sep, 2017
    Communication: 70%  |  Quality: 100%  |  Reliability: 90%  |  Value: 80%
    Mike Taylor23rd Sep, 2017More details…
  • 100%
    "My experience with Auckland Roofcraft has been excellent. I think that they are an extremely professional and customer-orientated firm and I wouldn't hesitate to use them again (in fact, I've already got them booked in for another job on my home). I really enjoyed meeting Mark, who came around to assess the repair work needed and who thoroughly discussed with me the options. He was polite, friendly, and reassuring. His work team then did an excellent job in fixing my roof. And the office staff have been great also - they were friendly and kept me informed at all times about when the work team would arrive to do the work."
    Rating by: Norman   |  Rating posted: 11th Sep, 2017  |  Contact: Mark Videtta  |  Job date: Sep, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Norman 11th Sep, 2017More details…
  • 100%
    "Auckland roofcraft did a great job doing a repair on our very difficult roof. The work quality was fantastic and the boys cleaned up after which was great. The staff where great to deal with keeping us informed with the progress and squeezing our job in a very busy week. "
    Rating by: Sam Walsh  |  Rating posted: 28th Jun, 2017  |  Contact: Cherie   |  Job date: May, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sam Walsh28th Jun, 2017More details…
  • 98%
    "Auckland Roofcraft provided a neat and simple solution to a problem I had with my roof. They were punctual, courteous, efficient, and professional and the price paid was fair.
    I have used this company for many years and they have provided solutions to a wide range of roofing problems and I highly recommend them.
    "
    Rating by: Gillian  |  Rating posted: 3rd Jun, 2017  |  Contact: Auckland Roofcraft Ltd  |  Job date: Jun, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Gillian3rd Jun, 2017More details…
  • 98%
    "Auckland Roofcraft were very prompt at fixing a roof leak when they were extremely busy during unprecedented stormy weather in Auckland. They were friendly and professional. I would definitely use them again for any other roof repairs."
    Rating by: Andrea  |  Rating posted: 24th Apr, 2017  |  Contact: Mark  |  Job date: Apr, 2017
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Andrea24th Apr, 2017More details…
  • 93%
    "The roofers who came to carry out the work at our property were really lovely guys. They communicated extremely well on timings, process and what was required and were incredibly respectful of our property and our timetable. My Wife works at home and they were incredibly considerate and polite to her while carrying out the work.
    A very positive experience with some nice guys who knew what they were doing.
    "
    Rating by: Damon  |  Rating posted: 7th Apr, 2017  |  Contact: Bill Anderson  |  Job date: Apr, 2017
    Communication: 90%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Damon7th Apr, 2017More details…
  • 93%
    "Very knowledgeable and efficient. I will be happy to use Auckland Roofcraft for future work. "
    Rating by: Tony  |  Rating posted: 21st Dec, 2016  |  Contact: Mark Videtta  |  Job date: Dec, 2016
    Communication: 80%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Tony21st Dec, 2016More details…
  • 88%
    "We were happy with the speed of response to our initial enquiry and how quickly they arranged for a site visit and a quote. We had a long-ish wait to start the work due to the weather (typical Auckland!) but the team stayed in touch and as soon as the weather broke they were into it! I loved that they got on with things with no need to interrupt our work day. There was an issue with an overnight leak but they fixed this quickly and repaired the damage. Overall, a great job, priced well and executed to a high standard."
    Rating by: Trudi  |  Rating posted: 9th Nov, 2016  |  Contact: Christian  |  Job date: Nov, 2016
    Communication: 70%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    Trudi9th Nov, 2016More details…
  • 100%
    "fantastic job repairing a ongoing leaky roof , very professional, very quick, absolute job satisfaction ."
    Rating by: vic  |  Rating posted: 3rd Oct, 2016  |  Contact: vic hodgson  |  Job date: Oct, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    vic3rd Oct, 2016More details…
  • 98%
    "I would like to say that Christian has done a fab job, he is very conscientious young man and was a pleasure to have on the job!"
    Rating by: Karrina  |  Rating posted: 7th Sep, 2016  |  Contact: Christian  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Karrina7th Sep, 2016More details…
  • 95%
    "With Winter proving I needed a new roof I contacted a number of options and got immediate response from Roofcraft. Their team were on-site soon after and the job underway. They had a lot of little unforseen bits and pieces which comes with re-roofing an old cottage, but have done an excellent job. If only the rest of the house looked as good as the roof. A nice bunch of guys on the job, and did well tidying up everything before they left. Thanks for a job well done."
    Rating by: Gary  |  Rating posted: 2nd Sep, 2016  |  Contact: Auckland Roofcraft  |  Job date: Sep, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 90%
    Gary2nd Sep, 2016More details…
  • 100%
    "Auckland Roofcraft installed flashing where leaks were occuring at my house. Did good work, really quick response from when I called.Roofer himself was great to deal with, could even see where he did extra work around the roof. Recommend to others. "
    Rating by: Reuben  |  Rating posted: 26th Apr, 2016  |  Contact: Cherie   |  Job date: Apr, 2016
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Reuben26th Apr, 2016More details…
  • 100%
    "It was Thursday night 2 weeks before Christmas and the neighbour had come to tell us they could see a hole in our roof. One of the tiles had broken and had fallen out of place. I called around various roof places for an emergency repair. Although after hours Cherie phoned back to arrange an appointment for the next morning. With the threat of rain we were anxious to get the roof repaired. Christian turned up on time and was a polite young man. He temporarily patched the roof and informed me he would be back with a new tile to complete the job. He will certainly do well in life as just has a can do attitude and follows through on what he says. A big thank you to Roof Craft as later that day it rained and saved me the stress of dealing with a leaky roof. I would highly recommend their services and whenever I need anything done on my roof, I know who to call."
    Rating by: Chris  |  Rating posted: 23rd Dec, 2015  |  Contact: Christian  |  Job date: Dec, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Chris23rd Dec, 2015More details…
  • 100%
    "100% happy with Roofcraft and highly recommend this company to any one out there looking for a reliable trustworthy roofing company.
    I contacted them for a quote and they did so in a few days while others i contacted stuffed me around. When i accepted the quote from them they were around within in a week to do the job and they did an excellent job..
    The staff at Roofcraft were excellent from the staff at the office to the roofing contractors. I was in sales for over 30 years so i know great customer services when i see it.

    Thanks Roofcraft..

    Anthony Sengers
    "
    Rating by: Anthony  |  Rating posted: 20th Nov, 2015  |  Contact: Anthony Sengers  |  Job date: Nov, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anthony20th Nov, 2015More details…
  • 85%
    "The team came, removed the chimney and replaced the roof in a very professional manner so a job well done. The quote was clear and the process was smooth."
    Rating by: Lee Chii  |  Rating posted: 10th Nov, 2015  |  Contact: Cherie  |  Job date: Nov, 2015
    Communication: 80%  |  Quality: 90%  |  Reliability: 90%  |  Value: 80%
    Lee Chii10th Nov, 2015More details…
  • 98%
    "Mark and his team did two jobs for us. Mark came to discuss the work beforehand and during the jobs to explain each step. He was very patient with our questions, last minute changes of mind and email queries. His team of scaffies, painter and butynol technicians were efficient, courteous and tidied up after the job. Cherie kept me up to date with progress. The scaffies did an impressive job considering they had to work around my precious plants. Kingi, the painter, was great at explaining his painting technique and showed pride in his work. Importantly, job safety was a top priority.

    The cost was reasonable and I was happy to pay for the good quality work. I would be very happy to use Auckland Roofcraft again for future projects. Thanks Team.
    "
    Rating by: Ellen  |  Rating posted: 20th Oct, 2015  |  Contact: Mark Videtta  |  Job date: Oct, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Ellen20th Oct, 2015More details…
  • 80%
    "Overall a good job and Mark was very insightful and extremely helpful with his advice.
    It was however a rather expensive exercise in total so, when I had been told the coloursteel would overlap the fascia on the carport, I was disappointed to see that did not happen; hence these ends look rather shabby and desperately need painting. I had asked for the fascia under the gutterings to be painted while the gutters were off and this was done very well, at no extra charge. I just thought, considering the overall cost, the carport wold have been treated the same; we are, after all, only talking about 2 or 3 short metres about 8 centimetres wide.
    "
    Mark responded:
    "Hi Dennis, Apologies for this . We were totally unaware that you were unhappy with any aspect of the job. If you would like us to come back and have a look at your concerns, we would be happy to do this. Just contact the office. "
    Rating by: Dennis  |  Rating posted: 25th Sep, 2015  |  Contact: Mark  |  Job date: Sep, 2015
    Communication: 90%  |  Quality: 80%  |  Reliability: 100%  |  Value: 50%
    Dennis25th Sep, 2015More details, one reply…
  • 100%
    "You guys rock!! One phone call to your office in the morning (with me being very distressed as my roof was leaking into my bedroom), you had a man out to me by early afternoon, repair done, and no more roof leak, a very reasonably priced invoice followed shortly after - could not have asked for a better service from all of the friendly and efficient staff I encountered. "
    Rating by: Morgan Terri  |  Rating posted: 18th Sep, 2015  |  Contact: Morgan Terri  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Morgan Terri18th Sep, 2015More details…
  • 100%
    "All thanks go to Mark and his team! It is a pleasure having them on site and they really help us whenever we have leak problems! Mark always gives us the invaluable advice and guidance and all the guys are kind, efficient and fast. Thank you so much! "
    Rating by: Linda  |  Rating posted: 9th Sep, 2015  |  Contact: Vista Linda Ltd  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Linda9th Sep, 2015More details…
  • 100%
    "from my first contact with a lovely British woman over the phone to the swift quotation from a very polite salesman, both of whom were very willing to answer any questions or concerns. Very happy with their business, strongly recommended."
    Rating by: Anthony  |  Rating posted: 8th Sep, 2015  |  Contact: Mark  |  Job date: Jul, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Anthony8th Sep, 2015More details…
  • 100%
    " Prompt emergency service when roof was leaking. Professional and friendly service. Helpful and on time. Good advice. Have used for various jobs over last 10 years and will continue to use."
    Rating by: Pip  |  Rating posted: 5th Sep, 2015  |  Contact: Mark  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Pip5th Sep, 2015More details…
  • 98%
    "We manage a number of body corporate complexes and have found Auckland Roofcraft reliable and effective"
    Rating by: Garry  |  Rating posted: 5th Sep, 2015  |  Contact: Auckland Roofcraft  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 90%
    Garry5th Sep, 2015More details…
  • 100%
    "Auckland Roofcraft did one large commercial job for us in Khyber Pass, earlier in the year. From that job we used them in July August for a $200K major factory reroof with the planning of work so that most was done over the weekend so as not to disrupt production. They removed just over 12 tones of steel and left the sight clean and safe.
    We were impressed and then had two additional smaller but more complex reroof areas redone during August. Again site was not compromised and left clean and tidy, slightly over schedule but given the extensive and heavy rain it could have been well over schedule, they aren't afraid of hard work or too much rain. The 5th job just complete was large residential block 5 stories up in a very difficult access zone on Khyber Pass, again on time during a period of very adverse weather conditions. Nothing is too much of a problem from Mark or the admin ladies and the can do attitude flows on to the hands on lads on the roof. I guess five jobs this year and in excess of $600K of value speaks for itself.
    "
    Jane responded:
    " Thanks, Bill. Always a pleasure to work for such loyal customers. "
    Rating by: Bill   |  Rating posted: 3rd Sep, 2015  |  Contact: Bill Matheson   |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Bill 3rd Sep, 2015More details, one reply…
  • 95%
    "I am very happy with Auckland Roofcraft. They did a good job and finished it on time. They explained the work to be done to me before proceeding. They kept me updated at all times. Very nice to work with. Very professional."
    Mark responded:
    "Thanks John. Appreciate your comments and Mario will definitely come and catch up with you."
    Rating by: John  |  Rating posted: 3rd Sep, 2015  |  Contact: Mario and Jane Videtta  |  Job date: Aug, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 90%
    John3rd Sep, 2015More details, one reply…
  • 100%
    "We are a Property Management Company and I have used this company on a number of occasions and found then quick to respond to work orders. Clear in their invoicing and even sent photos of the roof! I have had great service from this company and will continue to use them. They even went to one property that had a leak in the ceiling - discovered a plumber was needed and didn't even charge for the call out. I will continue to use this company."
    Jane responded:
    "Thanks Annie, we look forward to continuing to work with you in the future."
    Rating by: Annie  |  Rating posted: 3rd Sep, 2015  |  Contact: Annie  |  Job date: Sep, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Annie3rd Sep, 2015More details, one reply…
  • 25%
    "Where do I start! Some repairs and a request to check our roof tiles. Long story short, damage has been done when they came to repair the roof and denied doing it. A big argument with their manager on our property resulted in us asking him to leave. Now we have had to go back to our insurance company to repair the shoddy workmanship. DONT USE THESE PEOPLE"
    Mark responded:
    "I think this customer has forgotten the speedy emergency response he got in the middle of the worst storm of the year. We did emergency work, we quoted for other work required, we have dealt with his insurance company with regards to the storm damage (and they have paid us in full) but curiously have not heard from the insurance company since, with regards to this alleged damage. "
    Rating by: PAul  |  Rating posted: 25th Aug, 2015  |  Contact: Mark   |  Job date: Aug, 2015
    Communication: 50%  |  Quality: 0%  |  Reliability: 50%  |  Value: 0%
    PAul25th Aug, 2015More details, one reply…
  • 98%
    "When the place was leaking we looked at various companies but when we talked to Bill he gave us adequate information which helped us to make a decision to reroof our house. We explained to Bill that we didn't have enough money to reroof the place because we had just bought the house but he understood our situation and gave us a good deal and different methods of payment. He then send this awesome team of three with Jason being the team leader and they did a very good job. At the end of the day everything was left tidy and they were working well together as a team. Its now a month after the reroofing and its been raining but there haven't been any leaks or problems with our new roof. It was really good to talk to anyone from Roofcraft including Cherie who was giving us all the information we needed regarding our job."
    Rating by: Sekai  |  Rating posted: 18th Jun, 2015  |  Contact: Bill  |  Job date: May, 2015
    Communication: 100%  |  Quality: 90%  |  Reliability: 100%  |  Value: 100%
    Sekai18th Jun, 2015More details…
  • 100%
    "Auckland Roofcraft recently re-roofed our home, my husband and I were very impressed with the total experience from the initial quotation process with Mark & Bill, right thru to the professional team that done the work, they were friendly and very polite guys, the scaffolding people were also a pleasure to deal with.
    Thank you Auckland Roofcraft for a job well done at a competitive price, we will definitely recommend you to our family and friends.
    "
    Rating by: Sue  |  Rating posted: 16th Feb, 2015  |  Contact: Bill/Mark  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Sue16th Feb, 2015More details…
  • 100%
    "I have used Auckland Roofcraft on many occasions for my rental properties,
    they are quick to respond whenever I call, normally sending someone out to
    repair my leak the same day, which I consider excellent service. They have
    always been professional & friendly. T heir charges are value for money in
    comparison of other firms I have used in the past for the same service
    "
    Mark responded:
    "Thanks Mohamed - we look forward to continuing to work with you in the future. "
    Rating by: Mohamed   |  Rating posted: 16th Feb, 2015  |  Contact: Mark  |  Job date: Jan, 2015
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    Mohamed 16th Feb, 2015More details, one reply…
  • 98%
    "I initially used Auckland Roofcraft to fix the leaky concrete tile roof of my rental property. Mark gave me a competitive quote, I didn't even bother asking for quotes from other companies as I received the cost breakdown which helped me to make a quick decision to use them. There was a bit of delay but was within reasonable wait as I was aware of how busy they were. They fixed the leaks, put 2 sealer coats and the humidity in the house gradually disappeared, I ended up getting them to do more work by having them replaced the dodgy flat iron roof with butynol membrane. Then I had no hesitance to use them again to fix my residential leaky gutter which had a tricky problem as it was previously fixed by a guy who I got from Nocowboy website, he had glorious feedback but turned out to be a complete incompetent cowboy whose skills were no better than my DIY skills!! Mark and Boogie came to the rescue, they initially thought it was loose-nail syndrome problem, had the roof nails replaced but I had to ask them to come back to refix the leaks, they did come back to replace the flashing and other additional works, all done at no cost! I was absolutely thrilled and very grateful!! Many thanks also to Cherie who was responsive, kept me updated and did wonderful follow-ups. I definitely will use them again and fully recommend them to everyone. I must admit I was worried initially using Auckland Roofcraft after I found their low rating on nocowboy, but darn we certainly can not trust all those glorious feedbacks completely, I used two tradesmen from nocowboy, one was absolutely horrendous, the other was very average. Suggest you find out how busy their business is and how long they have been in the business for. If they are really busy and have been in the business for a long period, means they would be pretty good! Cheers - Andre, Northcote"
    Mark responded:
    "Thanks Andre - we too find this website quite frustrating as 99% of our customers are happy with our service, use us repeatedly and do not have the time to go posting reviews. It is generally the negative people who love to complain that have time to go on these things and delight in destructive behavior! Thank goodness most of our customers are discerning people such as yourself! "
    Rating by: Andre  |  Rating posted: 8th Nov, 2014  |  Contact: Mark  |  Job date: Sep, 2014
    Communication: 100%  |  Quality: 100%  |  Reliability: 90%  |  Value: 100%
    Andre8th Nov, 2014More details, one reply…
  • 0%
    "Mar 2014 is the latest in a long horror story of contact with this company. Job initially done 4 years ago, over first 2 years, had to be redone another three times, and was still never right. After agreeing to massive remedial work including removing overspray on windows and dormer window cladding 2 years ago and then never doing it, on Thur 6th March Mark turned up unannounced and uninvited. Belligerent, antagonistic and rude, he refused to carry out the work already agreed, and said they would come up with a new list. At one point he asked me to leave - on my own property. When I disagreed he had a tantrum and stormed away. Now I have this email from him...

    AVOID THESE GUYS AT ALL COSTS!

    Dear Stefan,

    On the one and only meeting that I have had with you, I found you extremely rude and confrontational. The reason Thomas and myself left the site before having completed our examination was because I felt totally threatened. I would have thought when it comes to customer service ( and you certainly make yourself out to be an expert on this judging from the rude email) that the service you have had from this company, you would considered somewhere between exceptionally good and absolutely brilliant. Let's take into consideration the facts.

    One of Simon's team originally completed a $5,000.00 recoating procedure in 2009. We heard nothing from you until October 2011, at which point I sent my top man who stated the concrete in the tile was in poor condition especially on the toes of the bottom 5-6 rows of tiles. Initially Albert asked for 2 days to complete residual work, eventually once the residual work was completed he had spent much more time than this, doing a lot more than just the toes, and over an additional $5,000.00 of labour and $1,000.00 of materials.

    In February 2012 we received your email complaining that the roof did not look good in bright sunshine - doubtless due to the considerable amount of residual work with brand new paint on it, against the original work where the paint had weathered. I initially had asked Albert to take another look, he refused on the grounds that he had constantly felt threatened by you (after questioning him I initially put this down to cultural differences; Albert is an extremely polite Chinese gentleman and does not respond well to confrontational attitudes and threatening behavior)

    In April 2012 I sent Thomas to the site. His assessment was that the best way to even out the coating was to apply to the total roof area a pigmented sealer coat of paint. Again the work involved moss treating, water blasting and coating the total roof with the sealer ( just under $5,000.00 worth of work) which he completed.

    In July 2012 I sent Robert (the tradesperson you mention in your email 15th July 2012) his assessment was the sealer coat had worked out extremely well in evening out the coat, but there was still small areas, especially on the toes where the paint (in spite of everything) had still not adhered - only on the toes and only small areas. Robert was given the go ahead for this additional work, and to address your concerns if they were reasonable, it was to be $1,500.00 worth of work. In practice after meeting you he walked off the job after doing a nominal amount of work $400.00 worth, he stated everything that Albert had already stated concerning you, and further stated that you were being totally unreasonable.

    At this point I am not prepared to visit the site to complete the assessment with you there because I do not wish to put myself in harm's way, I further am not prepared for any of my men in the future to work on this property while you are there, if you allow me to finish my assessment I will then offer you a final amount of work that I consider reasonable.

    If you cannot bring yourself to agree to this then I shall have nothing more to do with you, our maximum liability according to the contract you agreed to and further the warranty agreement that you received is the cost of the original job, at this point I am well past any liability, the contract also makes provision for me should I choose to sue for the amount of money that I have spent over the liability amount and also a proportion of the original $5000.00 because the warranty that you have is a pro rata warranty, not a full. Further you have never maintained this roof and at this point it is covered in moss mould and lichen which will make it very slippery when wet, but more importantly the roots are striping the surface coating of the tile, and some moss and lichen roots in places are totally through the paint work, there are whole areas of this roof that would require no additional work if it wasn't for these infestations which are not covered by any warranty.

    This was first brought to my attention by Simon after his visit with you, his residual list included the repairs to the moss/mould infested areas, the cost was to be $1,200 which I agreed to, there was nothing in his list, that included a list given to him by you, if you have something in writing from him, show me and I would take it into consideration.

    Lastly I refer to your comment on your email dated the 9th May 2013 which is totally incorrect, paint on the edge of the tiles has got nothing to do with tiles breaking, there were notes on the quotation that totally explained why the tiles on this roof were breaking, in brief the roof was stressing, porous concrete tiles retaining water at this point you have a ton of paint producing a perfectly water tight surface which the water runs straight over so your roof is no longer stressing, so mechanically speaking this roof will function perfectly well for the next 20 years, whether we do any additional work or not. From this point if you wish to continue all I require from you are times that you are not going to be there over the next week.

    Regards

    Mark
    "
    Jane responded:
    "You can please some of the people all of the time, all of the people some of the time. but you can't but you can not please all of the people all of the time. We bent over backwards for this customer in time, effort and patience but he was never happy and treated our workers so badly ( maybe he used to be a slave driver in a past life!) that we pulled them off the job. We tried on several occasions to reach an amicable solution but he just would not see sense. The email above in fact shows just how much patience we had with him."
    Rating by: Stefan  |  Rating posted: 23rd Mar, 2014  |  Contact: Mark Videtta  |  Job date: Mar, 2014
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Stefan23rd Mar, 2014More details, one reply…
  • 13%
    "This company was employed to repair my butynol roof. They used a silver paint to seal it. In the process they trod black tar into and throughout my carpet as well as silver paint splashes and marks on several internal walls, carpets and curtains. They refused to take responsibility resulting in my having to replace my carpet. They continued to demand payment for the job. DO NOT USE THIS COMPANY"
    Jane responded:
    "Sadly there is always one customer who trades people wish they had never had dealings with! David was ours. At the time we worked on the property, there were countless other tradies working both inside and out and he tried to use us as the scapegoat to clean up all their messes - despite the fact that some of the marks were in rooms that we had never been in! We ended up having to take him to court, wasting time and money, but at least we won. "
    Rating by: David  |  Rating posted: 27th Sep, 2013  |  Contact: Mark  |  Job date: Feb, 2013
    Communication: 50%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    David27th Sep, 2013More details, one reply…
  • 28%
    "This company provided a service to remove an old roof and replace with new iron roof, including flashings. The price quoted was high, but explained by requirements to have a particular disposal bin for old roof and requirement for 3 days work. The work infact only took one day, and the \"special\" bin was a regular bin with a tarpaulin. The bin (located on our property) had rubbish from another site added to it (did we subsidise that). The flashing was not replaced, simply painted over (including old lichen painted over), and rubbish (chips of old roof, roofing papper and nails) left around the section. Left feeling over priced for poor work."
    Mark responded:
    "We do not know for sure who this "Andy" is, and we have no record of any Super Six work done around this time but, if you are reading this Andy, then please make contact with us and we will try to resolve the situation. "
    Rating by: Andy  |  Rating posted: 11th Feb, 2013  |  Contact: Unknown  |  Job date: Oct, 2012
    Communication: 20%  |  Quality: 20%  |  Reliability: 70%  |  Value: 0%
    Andy11th Feb, 2013More details, one reply…
  • 0%
    " Overcharged for what they little they did which was substandard and did not come back to finish off the job unless they were paid more.
    I believe this company is totally unethical and can only suggest strongly to others BEWARE
    "
    Jane responded:
    "Nightmare customer - BEWARE! Elizabeth Bain (AKA Liz Stewart). Absolutely appalled by their behavior, their language, their lies and their harassment, and feel sorry for other businesses that have come up against them. From jumping in front of an employee's car to turning up at our private home on the day of a family wedding with a megaphone, words fails me!"
    Rating by: James Stewart  |  Rating posted: 28th Nov, 2012  |  Contact: Mark Videtta  |  Job date: Nov, 2012
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    James Stewart28th Nov, 2012More details, one reply…
  • 100%
    "Good job at a good price however final invoice was payable on 7 day terms and on 7th day i made payment via internet banking however I got an email basically demanding payment. I thought this was extremely rude they could have least waited until day 8 as they would have seen the payment in thier account the previous day."
    Jane responded:
    "Apologies David that you felt harassed and thank you for your feedback. Our computer system automatically generates an overdue email after 7 days but we have now made changes to give people a little more time with payment. We do feel that the tone of our email is not over-threatening ..... "Here's our 7 day invoice INV-1649A for xxx NZD which was due on xxx . We would now appreciate prompt payment. ""
    Rating by: David  |  Rating posted: 29th Jun, 2012  |  Contact: Bill  |  Job date: Jun, 2012
    Communication: 100%  |  Quality: 100%  |  Reliability: 100%  |  Value: 100%
    David29th Jun, 2012More details, one reply…

Primary contact
Rhonda Smillie

Phone number
095798889

Phone number (alternative)
0800800416

Website
www.aucklandroofcraft.co.nz

Availability
This week/ASAP

Physical address
67L Elizabeth Knox Place,
St Johns,
1072

Postal address
PO Box 87-415,
Meadowbank,
Auckland 1742

About us
We are a family run Auckland wide roofing business, based in Ellerslie, with over 30 years experience in the roofing and building industry. We are Licensed Building Practitioners, have certification for working at height and work on both residential and commercial buildings. Our motto is "Best People, Best Job" and we strive to offer a prompt, friendly and efficient service to all our customers, property managers and agents.

What we do
We re-roof, re-coat and re-seal existing roofs, repair and maintain both commercial and residential. We have specialists in all roofing materials - iron, concrete, terracotta, Butynol, guttering, shingle, skylights - and pride ourselves on our expertise. We are the first choice for many property managers as a "one stop shop" and we are happy to share our advice and recommendations.

Categories we service
Roofing Maintenance and Restorations, Roofing Contractors, Roofing Consultants, Roofing

Areas we service
Weymouth, Westmere, Westfield, Western Springs, Wattle Downs, Waterview, Waitakere City and Suburbs, Waitakere City, Waikowhai, Unsworth Heights, Totara Heights, Torbay, Titirangi, Three Kings, Te Papapa, Te Atatu, Tamaki, Takapuna, Swanson, Sunnyvale, Sunnynook, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Royal Oak, Royal Heights, Rothesay Bay, Rosedale (Auckland), Remuera, Ponsonby, Point Chevalier, Penrose, Parnell, Papatoetoe, Panmure, Pakuranga, Owairaka, Otara (Manukau), Otahuhu, Orakei, One Tree Hill, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Middlemore, Mellons Bay, Meadowbank, Massey, Manurewa, Manukau City and Suburbs, Manukau central, Mangere Bridge, Mangere, Mairangi Bay, Lynfield, Lincoln, Kohimarama, Kingsland, Hunters Corner, Howick, Hillsborough (Taranaki), Hillcrest (North Shore), Highland Park, Herne Bay, Half Moon Bay, Grey Lynn, Greenlane, Greenhithe, Grafton, Glenfield, Glendowie, Glen Innes, Freemans Bay, Forrest Hill, Flat Bush, Epsom, Ellerslie, Eastern Beach, Devonport, Conifer Grove, Cockle Bay, Central Park, Castor Bay, Campbells Bay, Bucklands Beach, Browns Bay, Botany Downs, Blockhouse Bay, Birkenhead, Birkdale, Beach Haven, Bayswater, Balmoral, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Airport Oaks

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