Elite Carpet Cleaning / Carpet Cleaning Services in Albany
Primary contact
Elite Customer Service Elite
Postal address
PO box 144,
Albany Village,
Albany,
0755
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100%"Great work! Sorted out a small problem in our brand new wool carpet without a hitch. Punctual, professional and high standard of care."Rating by: Travers | Rating posted: 17th Dec, 2024 | Contact: Sean | Job date: Dec, 2024Travers•17th Dec, 2024•More details…
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100%"The team cleaned both a flood damaged carpet and stained chairs that in both cases came out looking brand new, I highly recommend Elite Carpet Cleaning for their professionalism and quality work that is to an extremely high standard..
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100%"A+ job from elite. They really know their stuff when it comes to carpet cleaning."Rating by: Matt | Rating posted: 7th Nov, 2024 | Contact: Sean | Job date: Nov, 2024Matt•7th Nov, 2024•More details…
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100%"Super easy to deal with, turned up when they said. Really great professional job. Thank you so much "Rating by: Sarah | Rating posted: 4th Nov, 2024 | Contact: Sean | Job date: Nov, 2024Sarah•4th Nov, 2024•More details…
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100%"During my years as property manager with Faceup Property Management, now with Rentalhq in Te Atau Peninsula, I have used Elite Carpet Cleaning as my go to for stain removal, pest control, and general carpet cleaning.
They are nothing less than FANTASTIC. If anyone is looking for a trustworthy and fabulous carpet clean, they need look no further
I just can't say enough about these people.
They are simply AWESOME. I will certainly be using their services again and definitely be sharing with… my new colleagues.
Well done and thanks again Elite for being just so great and accommodating
Extremely reliable."Rating by: Brenda | Rating posted: 30th Oct, 2024 | Contact: Shaun | Job date: Oct, 2024Brenda•30th Oct, 2024•More details…
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100%"Sean did an awesome job cleaning a tricky stain on our carpet. He responded quickly and was able to fit us in at short notice. Thanks Sean!! "Rating by: Janet | Rating posted: 24th Sep, 2024 | Contact: Sean | Job date: Sep, 2024Janet•24th Sep, 2024•More details…
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100%"Excellent service from Darryl and the team at Elite.
My carpet had been vomited on, and while I thought I might have to burn the house down, Elite came to the rescue and magically made the carpet seem like new.
The whole process took less than half an hour.
I highly recommend Elite Carpet Cleaning for their professionalism, punctuality, reasonable prices and quality work. "Rating by: Mahn | Rating posted: 24th Sep, 2024 | Contact: Darryl | Job date: Sep, 2024Mahn•24th Sep, 2024•More details…
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100%"Absolute life saver. Was able to come in and help me out promptly, and at an affordable rate. And did an amazing job at it. Absolutely reccomend to anyone, be it large scale jobs or emergency, these are your guys "Rating by: Oliver | Rating posted: 23rd Sep, 2024 | Contact: Daryll | Job date: Sep, 2024Oliver•23rd Sep, 2024•More details…
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100%"A fantastic clean on our two couches. I had them cleaned about a year ago and they did not come very clean and I thought they would never look good again. But Elite managed to get them back to looking fresh & clean again. I was very impressed with the work, the couches look great. "Rating by: Amanda | Rating posted: 19th Sep, 2024 | Contact: Elite | Job date: Sep, 2024Amanda•19th Sep, 2024•More details…
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Stephanie Smith
19 reviews
Really impressed with the work Sean & Dion have done in our rental. We had our washing machine flood and they were able to show up after hours to rectify. Dion has done a great job sanding the floors and relaying the carpet. The work was great but more importantly their customer service was excellent. Highly recommend."Rating by: Stephanie | Rating posted: 4th Jul, 2024 | Contact: Dion Rangitute | Job date: Jul, 2024Stephanie•4th Jul, 2024•More details…
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100%" Dealing with flooding and wet sodden carpets after deluge of rain in Auckland I thought be a long time waiting for help.
Sean thank you for your prompt response and helping me on the same day that I called. Your expertise and support meant a lot. Amazing service. I highly recommend using Elite Carpet Cleaning."Rating by: Michelle | Rating posted: 24th May, 2024 | Contact: Sean | Job date: May, 2024Michelle•24th May, 2024•More details…
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100%"Great job on our carpets and sofas, quick and no bother. Efficient, clear communication from the booking onwards. Many thanks team"Rating by: Jenny | Rating posted: 2nd Mar, 2024 | Contact: Jenny Moon | Job date: Mar, 2024Jenny•2nd Mar, 2024•More details…
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100%"Daryl has been onsite on two separate occasions, once to clean the carpets in our foyer and the second time to clean the chairs and carpets in our auditorium.
Both times Daryl did a wonderful job and worked around our schedules and other activities happening in our building.
He was able to remove coffee stains from our foyer carpet and left the church carpets and chairs clean and smelling fresh.
Daryl is friendly, professional, and kept me fully informed of his cleaning procedures. Thank… you, Daryl for doing such an excellent job!"Rating by: Lynn | Rating posted: 29th Feb, 2024 | Contact: Daryl | Job date: Feb, 2024Lynn•29th Feb, 2024•More details…
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100%"Absolutely first class work from Elite Carpet Cleaning. Matt did an amazing job - very efficient, great communication and more importantly the results he achieved in drying out my flooded home were top notch. The level of expertise displayed and the sophistication of their equipment puts them at the top of their field. Matt took pride in the results he achieved, checked everyday personally on progress and was sympathetic to the needs of the household - blind dog etc! Shawn runs a very slick… operation and you are lucky if you can get these guys to sort your flooding/ carpet issues out. Thanks Matt and Shawn."Rating by: Jenny | Rating posted: 23rd Feb, 2024 | Contact: Matt | Job date: Feb, 2024Jenny•23rd Feb, 2024•More details…
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100%"Darryl and Shaun arrived on time and set to work cleaning our grubby sofas (2). They cleaned a portion of carpet in our lounge and they managed to remove an old stain in a bedroom. We were thrilled with the results of all their work and would highly recommend these guys for future cleaning. Thanks Elite"Rating by: Bev | Rating posted: 20th Feb, 2024 | Contact: Darryl and Shaun | Job date: Feb, 2024Bev•20th Feb, 2024•More details…
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100%"I thought that I would need to patch a badly stained section of carpet, but Sean & Darryl worked their magic and were able to remove the stain which was a much better result. Very professional and an excellent job."Rating by: Lisa | Rating posted: 20th Feb, 2024 | Contact: Sean & Darryl | Job date: Feb, 2024Lisa•20th Feb, 2024•More details…
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100%"Excellent service. The boys were friendly and professional. I have 3 cats so my carpet was in dire need of a deep clean. I am very happy with the resumts."Rating by: Steph | Rating posted: 8th Feb, 2024 | Contact: Steph Cook | Job date: Feb, 2024Steph•8th Feb, 2024•More details…
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100%"had 2 rugs cleaned by elite carpet cleaning and they came up better than expected, very happy with the result. "Elite Customer Service Elite responded:"Thank you for the great review, Ling! We are so pleased to hear that your rugs came up well and you are happy with the result :)"Rating by: Ling | Rating posted: 8th Feb, 2024 | Contact: Darryl | Job date: Feb, 2024Ling•8th Feb, 2024•More details, one reply…
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100%"After rining around various companies and trying to get a job done rather promptly, the team at Elite were proactive at trying to help and managed to fit us in at the end of the (same) day when their technicians had completed their other work early. Daryl and Sean arrived onsite in the afternoon and were lovely to deal with and were very quick and efficient. I would recommend the service to anyone and will use them again for another job we have."Rating by: Stefan | Rating posted: 1st Feb, 2024 | Contact: Sean | Job date: Jan, 2024Stefan•1st Feb, 2024•More details…
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100%"We had a burst pipewhich flooded our carpet. We asked Elite Carpet Cleaning got help, and Sean got in contact as soon as he heard we needed help, fitting us in on a Sunday between other jobs as he knew how important it was to us. Great service and great turn around time, would reccomend their service to others."Elite Customer Service Elite responded:"Thank you for the great review, Mark! We are thrilled that you were happy with our service and honoured that you would recommend Elite Carpet Cleaning to others :)"Rating by: Mark | Rating posted: 8th Jan, 2024 | Contact: Sean | Job date: Jan, 2024Mark•8th Jan, 2024•More details, one reply…
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100%"Daryl and his colleague did a fantastic job!
I called them out for a 2 week old coffee stain and a few burn marks on our carpet.
The coffee stain to my surprise came out easily! And they sussed out the burn marks by patching the carpet with an existing piece of carpet I had.
Lovely guys to chat to as well. Would absolutely hire them again. They really know their stuff.
Thanks again! :)
(Also shout out to the quality of reception/customer services).
"Elite Customer Service Elite responded:"Thank you for the great review, Alan. We are so pleased that you had a great experience with us, from first contact through to completion of your service, and we are thrilled that we were able to remove your coffee stain and repair those burn marks for you. We wish you a very merry Christmas and look forward to hearing from you again whenever we can next be of any assistance."Rating by: Alan | Rating posted: 20th Dec, 2023 | Contact: Daryl | Job date: Dec, 2023Alan•20th Dec, 2023•More details, one reply…
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100%"Elite did an amazing job. Between covid and the flooding last year we had went 4 years without a carpet clean. We have pets and kids and the carpets felt awful. They got us in quickly (from a cancellation), did all our carpets and our lounge set. The whole house feels and smells so much cleaner. The guys went above and beyond and even repaired the carpet in some doorways. It's so nice to have it done before the holidays and the team made it so easy on us! "Elite Customer Service responded:"Thank you for the fantastic review, Autumn! We are so pleased to hear that you are enjoying your fresh, clean carpets, and we are thrilled that we were able to make this happen in time for the holidays for you. We wish you a very merry Christmas and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Autumn | Rating posted: 13th Dec, 2023 | Contact: uncertain | Job date: Dec, 2023Autumn•13th Dec, 2023•More details, one reply…
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100%"Don’t generally post reviews but I was so happy with everything about Elite Carpet Cleaning, from the initial phone call they came out straight away (even after normal business hours), super professional and did an outstanding job, stain completed removed, even after my botched attempt at fixing it which made it worse. Can’t rate these guys highly enough. Thanks so much "Elite Customer Service Elite responded:"Thank you so much for taking the time and effort to leave us such a thoughtful review, Richard! We are so pleased that you were happy with our service and we are thrilled that this prompted you to leave us a review when you wouldn't normally be inclined to. We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Richard | Rating posted: 28th Sep, 2023 | Contact: Sean | Job date: Sep, 2023Richard•28th Sep, 2023•More details, one reply…
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100%"What exceptional service. Rang and booked with Rachael at 10am - job completed 2pm. Can't get better than that. Quick, efficient and an amazing job done by two competant workers. I would never use anyone else. Well done and thanks."Elite Customer Service responded:"Thank you for the great review, Jan! We are so pleased that we were able to assist and you were happy with our service. We look forward to hearing from you again whenever we can next be of assistance."Rating by: Jan | Rating posted: 25th Aug, 2023 | Contact: Sean & Daryl | Job date: Aug, 2023Jan•25th Aug, 2023•More details, one reply…
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95%"Really happy with the professional service that Shaun and his colleague provided."Elite Customer Service Elite responded:"Thanks for the great review, Srilal. We are so pleased to hear that you are happy with our service and look forward to hearing from you again whenever we can next be of any assistance."Rating by: Srilal | Rating posted: 8th Nov, 2022 | Contact: Shaun | Job date: Nov, 2022Srilal•8th Nov, 2022•More details, one reply…
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100%"Carpets look great, Shaun was really helpful, removed a stain on our furniture with no problems. Carpets look and smell great. Thanks "Elite Customer Service Elite responded:"Thanks for the wonderful review, Janice! We are so pleased to hear that you were happy with our service and your carpets have come up looking great :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Janice | Rating posted: 14th Oct, 2022 | Contact: Shaun | Job date: Oct, 2022Janice•14th Oct, 2022•More details, one reply…
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100%"Super easy to work with. Great communication following the booking and changes made to the booking. Carpets look like new and smell great. We will definitely use Elite again."Elite Customer Service Elite responded:"Thanks for the great review, Phil! We are so pleased to hear that you had an easy and enjoyable experience with us and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Phil | Rating posted: 20th Jul, 2022 | Contact: ? | Job date: Jul, 2022Phil•20th Jul, 2022•More details, one reply…
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100%"Very happy with Elite Carpet Cleaning.
Booking was easy and Rachael who took the booking was extremely helpful and friendly.
Brendan and Louis arrived on time and were extremely pleasant, polite and did a great job.
Thanks to all involved."Elite - Customer Service responded:"Thank you for the wonderful review, Kim! We are so pleased to hear that you were happy with our service from start to finish, and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Kim | Rating posted: 12th Jul, 2022 | Contact: Brendan and Louis | Job date: Jul, 2022Kim•12th Jul, 2022•More details, one reply…
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100%"Excellent service.. Thoroughly professional and caring. Thank you so much. "Elite Customer Service Elite responded:"Thank you for the wonderful review, Bron! We are thrilled to hear that you were pleased with our service, and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Bron | Rating posted: 12th May, 2022 | Contact: Sean | Job date: May, 2022Bron•12th May, 2022•More details, one reply…
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100%"So happy with Elite Carpet Cleaning. Shaun and the team were friendly, polite, and efficient. Came home to the most beautifully clean carpets."Elite Customer Service Elite responded:"Thank you for the great review, Isobel! We are so pleased to hear that you had a great experience with our service and you enjoyed returning home to your beautifully cleaned carpets :) We look forward to being of assistance again in the future."Rating by: Isobel | Rating posted: 15th Apr, 2022 | Contact: Shaun | Job date: Apr, 2022Isobel•15th Apr, 2022•More details, one reply…
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100%"Elite were simply fantastic. Great communication and fabulous service. I would definitely recommend Elite to all"Elite Customer Service Elite responded:"Thank you for the wonderful review, Janine! We are thrilled to hear that you had a fantastic experience with us and we look forward to hearing from you again whenever we can next be of any assistance :)"Rating by: Janine | Rating posted: 11th Apr, 2022 | Contact: Sean Thomas | Job date: Apr, 2022Janine•11th Apr, 2022•More details, one reply…
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100%"Sean is just the very best carpet and upholstery cleaner . He is diligent, communicative and manages to remove stains with great care than other cleaners. Sean is a 100% employee. Thank you Sean. A brilliant job as usual."Elite Customer Service Elite responded:"Thank you for your fantastic review, Sally! We agree that Sean is an asset to the team and does an amazing job, so we will be sure to pass your feedback on to him personally. Thanks again for your continued custom and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Sally | Rating posted: 12th Mar, 2022 | Contact: Sean | Job date: Mar, 2022Sally•12th Mar, 2022•More details, one reply…
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100%"We love the service that is provided by Elite. We continue to use them every year to clean our daycare centre. Highly recommended"Elite Customer Service Elite responded:"Thank you for your lovely review, Nicola. It is a pleasure to look after your centre's carpet cleaning needs each year and we look forward to continuing to be of service for many more years to come."Rating by: Nicola | Rating posted: 8th Mar, 2022 | Contact: Sean | Job date: Jan, 2022Nicola•8th Mar, 2022•More details, one reply…
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100%"Elite carpet cleaning did an outstanding job cleaning our carpets and removing some stains. Stains I though weren’t coming out! Thanks, you went out of your way to do this for us, and finished to the highest standard. Highly recommend this company! "Elite Customer Service Elite responded:"Thank you for the fantastic review, Charlene. We are so pleased to hear that we were able to remove your tough stains and leave your carpets looking great, and we are thrilled that you are happy with our service! We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Charlene | Rating posted: 22nd Jan, 2022 | Contact: Sean | Job date: Jan, 2022Charlene•22nd Jan, 2022•More details, one reply…
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100%"Elite carpet cleaning did an outstanding job on our tired and well-used carpet. I did not expect that they would be able to get the results that they did. We were delighted with the end results and cannot sing their praises enough!"Elite Customer Service Elite responded:"Thank you for your wonderful review, Courtney. We are thrilled that you were pleased with our service and that your carpets came up looking great :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Courtney | Rating posted: 16th Dec, 2021 | Contact: Sean | Job date: Dec, 2021Courtney•16th Dec, 2021•More details, one reply…
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100%"Sean from Elite Carpet Cleaning did an excellent job of steam cleaning our house carpet. He was friendly, efficient and went the extra mile. He has done such an excellent job that our carpet is looking all refreshed and clean again! Highly recommended!"Elite Customer Service Elite responded:"Thank you for the wonderful review, Bee! We are so pleased to hear that you were happy with our service and that your carpets have come up looking great :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Bee | Rating posted: 8th Dec, 2021 | Contact: Sean | Job date: Dec, 2021Bee•8th Dec, 2021•More details, one reply…
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100%"Elite Carpet Cleaning undertook an exterior pest spray around our house. They were on time, friendly and very professional. The guys were on time, friendly and very professional. Finished the job in no time although they explained everything that had been completed very thoroughly. Highly recommended company"Elite Customer Service Elite responded:"Thank you for the great review, Matt! We are so pleased that we were able to help and that you were happy with our service. We wish you all the best and look forward to hearing from you again whenever we can next be of any assistance."Rating by: Matt | Rating posted: 4th Nov, 2021 | Contact: Elite Carpet Cleaning | Job date: Nov, 2021Matt•4th Nov, 2021•More details, one reply…
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100%"Friday night and the kids flood a bedroom, bathroom and hall way. Not all heros wear capes but Elite probably should. Awesome professional service and saved our bacon/carpet. I 100% recommend them. "Elite Customer Service Elite responded:"Thank you for the fantastic review, Brian! We are so pleased that we could be your heroes and save your carpet after your flooding incident, and we are thrilled that you were happy with our service :) Please don't hesitate to reach out if we can be of any further assistance."Rating by: Brian | Rating posted: 1st Nov, 2021 | Contact: Sean and Rachel | Job date: Nov, 2021Brian•1st Nov, 2021•More details, one reply…
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100%"Excellent. On time, well equipped with knowledge and equipment. No one knows wet carpet like Sean and the boys. I would not hesitate to use these guys again. They're the best."Elite Customer Service Elite responded:"Hello Dan, Thank you for the great review! We are so pleased that we could assist with your flood restoration and get your carpets dried out and looking great again. Please don't hesitate to reach out if we can be of any assistance in the future."Rating by: Dan Wein | Rating posted: 30th Aug, 2021 | Contact: Sean Thomas | Job date: Aug, 2020Dan Wein•30th Aug, 2021•More details, one reply…
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100%"Very happy, carpet looks new. Great clean, arrived on time and staff were very lovely to deal with. Thank you again!"Elite Customer Service Elite responded:"Thank you for the great review, Melissa! We are so pleased to hear that you had a great experience with our team and your carpets came up looking like new after their clean. We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Melissa | Rating posted: 17th Aug, 2021 | Contact: Sean | Job date: Aug, 2021Melissa•17th Aug, 2021•More details, one reply…
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100%"Sean helped us out with a last minute clean on a house that we had purchased. He came out and worked into the night, to make sure that the house was clean and ready for us to move in.
The carpets were stained and smelt. And he did a great job and giving them a showing clean.
Thank you "Elite Customer Service Elite responded:"Thank you for the great review, Lucy! We are so pleased that we were able to assist you and help make your new home as clean and welcoming as possible. We wish you all the best and look forward to being of assistance again in the future."Rating by: Lucy | Rating posted: 26th Jul, 2021 | Contact: Sean | Job date: May, 2021Lucy •26th Jul, 2021•More details, one reply…
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100%"Abraham of Elite repaired our carpet last Saturday. It was a very good job and Abraham was an easy and relax person to deal with. Hence, I recommend Elite highly."Elite Customer Service Elite responded:"Hello Peter, Thank you so much for taking the time to leave us such a great review! We are so pleased to hear that you had a brilliant experience and that you were happy with your technician and the outcome of your carpet repair. We look forward to hearing from you again whenever we can be of any assistance."Rating by: Peter | Rating posted: 21st Jul, 2021 | Contact: Abraham | Job date: Jul, 2021Peter•21st Jul, 2021•More details, one reply…
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100%"Great company to deal with. Arrived on time and did a good job for a reasonable price."Elite Customer Service Elite responded:"Thank you for the great review, Jane! We are thrilled to hear that you were happy with our service and we look forward to hearing from you again, whenever we can be of any assistance."Rating by: Jane | Rating posted: 12th Jul, 2021 | Contact: Jane J Garrett | Job date: Jun, 2021Jane•12th Jul, 2021•More details, one reply…
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100%"Sean did a fantastic job cleaning the completely carpeted office. The carpet came up really beautiful, especially when it had dried overnight. He’s got a huge efficient and powerful machine which helps reduce the time. His pricing is excellent too. We use his company every year and have been most satisfied. "Elite Customer Service Elite responded:"Thank you for the great review, Darrell! We are so pleased to hear your carpets are looking beautiful after their clean, and we look forward to continuing to help keep your office looking beautiful for many more years to come."Rating by: Darrell | Rating posted: 1st Jul, 2021 | Contact: Sean | Job date: Jul, 2021Darrell•1st Jul, 2021•More details, one reply…
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100%"An appropriately named business. Top notch service and top notch jobs. Always accommodating for my requests in a timely manner, have used them for my personal homes and investment properties for years. Great people, great team, great company to deal with :) Not to mention the friendly team and their banter is A+++ "Elite Customer Service Elite responded:"Thank you for the fantastic review, Matt! It is a pleasure to assist with your carpet cleaning and repair needs across all of your properties, and we look forward to continuing to be of assistance for many more years to come :)"Rating by: Matt | Rating posted: 22nd Jun, 2021 | Contact: Sean, Abe, Nick | Job date: May, 2021Matt •22nd Jun, 2021•More details, one reply…
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100%"A totally satisfactory experience.. Shaun was professional, willing ,generous of info, advice, assistance, and explaining about my new home carpet quality and provenance.
I can totally recommend this Rodney branch of this company.
"Elite Customer Service Elite responded:"Thank you for the great review, Barbara :) We are so pleased to hear you had a fantastic experience with us, and your technician was able to give you some helpful information. We wish you all the best with your new home and look forward to hearing from you again whenever we can next be of any assistance."Rating by: Barbara | Rating posted: 18th Jun, 2021 | Contact: Shaun | Job date: Jun, 2021Barbara•18th Jun, 2021•More details, one reply…
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100%"Great job. I am really happy with the job you did, my carpet looks like new. "Elite Customer Service Elite responded:"Hello Joan, thank you for the fantastic review! We are so pleased to hear that your carpets came up looking great and you were happy with our service :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Joan | Rating posted: 9th Jun, 2021 | Contact: Shaun | Job date: Jun, 2021Joan•9th Jun, 2021•More details, one reply…
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100%"Sean, did an awesome job, carpets came up like brand new again!"Elite Customer Service responded:"Hello Brooke and thank you for the positive review! We are so pleased to hear that your carpets have come up looking great, and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Brooke | Rating posted: 7th Apr, 2021 | Contact: Sean Thomas | Job date: Apr, 2021Brooke•7th Apr, 2021•More details, one reply…
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100%"Fantastic communication from start to finish. Prompt arrival and friendly guys. They did a great job at cleaning our carpets, will definitely use them again. Highly recommended "Elite Customer Service responded:"Hello Nicola and thank you for the fantastic review! We are so pleased to hear that you had a great experience with us, and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Nicola | Rating posted: 3rd Apr, 2021 | Contact: Sean and nick | Job date: Apr, 2021Nicola•3rd Apr, 2021•More details, one reply…
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100%"Great job, great guys. Fast efficient, good value for money. Will be using these guys in the future."Elite Customer Service Elite responded:"Thank you for the great review, Matthew! We are so pleased to hear that you had a fast, friendly and efficient service from us, and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Matthew | Rating posted: 1st Apr, 2021 | Contact: Sean thomas | Job date: Apr, 2021Matthew•1st Apr, 2021•More details, one reply…
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100%"We were fortunate enough to have Abe come and clean our carpets at our family home. We had some coffee stains from me being clumsy and we thought the carpet would be ruined but Abe worked his magic and now we can't even see where it was. Abe was very friendly and professional as we have expected from using Elite before. Thanks heaps Abe, you saved me from a potentially bloody expensive carpet replacement!"Elite Customer Service Elite responded:"Thank you for the wonderful review, Ben! We are so pleased to hear that we were able to remove your stains and give your carpet some new life :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Ben | Rating posted: 31st Mar, 2021 | Contact: Abe | Job date: Mar, 2021Ben•31st Mar, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"I have used Elite Carpet Cleaning many times for properties I manage as well as at my own home. Every time they do an amazing job, they are very easy and pleasant to deal with and I can always rely on them. They even managed to get stains out of carpets that other carpet cleaners said was impossible. I can't recommend them highly enough!"Elite Customer Service Elite responded:"Thank you for the wonderful review, Julliette! We are so pleased to be able to assist with all of your carpet cleaning needs and we are thrilled that you and your clients enjoy our service :)"Rating by: Julliette | Rating posted: 30th Mar, 2021 | Contact: Sean | Job date: Mar, 2021Julliette•30th Mar, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"We needed our carpets cleaned as they are a few years old now and have developed a few ripples in the lounge from heavy furniture being moved.
These guys were easy to book with, great communication. We booked two visits for the work to be done. Nick did a fantastic job, was friendly, and gave us some tips on keeping our carpets in good shape between cleans.
Definitely be using them again!Cheers, Andrew & Karin
"Elite Customer Service Elite responded:"Hello Andrew and Karin, Thank you for the thoughtful review - we are so pleased to hear that you had a great experience with our service and that we were also able to help you with some practical advice to keep your carpets looking their best. We look forward to hearing from you again whenever we can next be of any assistance :)"Rating by: Andrew & Karin | Rating posted: 28th Mar, 2021 | Contact: Nick | Job date: Mar, 2021Andrew & Karin•28th Mar, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Had my caravan mats cleaned be the awesome team at Elite Carpet Cleaning.
They came up so well, especially having been lived in for 12 months while building!
And speedy efficient service too!
"Elite Customer Service Elite responded:"Hello Lesley and thanks for the great review! We are so pleased to hear that you had a great experience with us and that your caravan mats came up looking great :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Lesley | Rating posted: 28th Mar, 2021 | Contact: Sean | Job date: Mar, 2021Lesley •28th Mar, 2021•More details, one reply…
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85%"A bit of an oversell, under deliver.
Emails beforehand assured carpet would be vacuumed prior and strains addressed.
Carpets were not vacuumed prior unless this happens at exactly the same time as cleaning? - and carpet stains not dealt with (no comment about any extra assistance from cleaner) - I sorted them myself after the clean with supermarket stain remover that was successful (maybe the prior clean helped with getting rid of them?)
Carpet clean was ok - I certainly expected better,… given the emails and pre-amble - but post clean there was no follow up for comment/review which I had expected (given the number of emails prior). Given I chose this business based on reviews here - I am unclear how my experienced differed so much - but I was pretty unimpressed."Elite Customer Service Elite responded:"Hello Jenny, We genuinely pride ourselves on our service, so we are really disappointed to hear that we did not live up to your expectations on this occasion. We would love the opportunity to put this right for you, but we don't have any booking under your name in our system over the last month, so we haven't been able to identify you in order to reach out. Please do feel free to get in touch so we can look into this and put it right for you."Rating by: Jenny | Rating posted: 27th Mar, 2021 | Contact: Not provided | Job date: Feb, 2021Jenny•27th Mar, 2021•More details, one reply…
Communication: 100% | Quality: 70% | Reliability: 100% | Value: 70% -
100%"Thank you Elite Carpet Cleaning! Nick came and cleaned our carpets and removed stains that other companies could not remove! Nick was punctual, friendly, efficient, and thorough during the clean. The results are amazing and a friend came over the next day and noticed my carpets straight away. They look like new! Will definitely use this company from now and will recommend to all.
Thanks, Elite Carpet Cleaning"Elite Customer Service Elite responded:"Thank you for the fantastic review, Angela! We are so pleased to hear that you were happy with our service and that your carpets came up looking great :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Angela | Rating posted: 5th Mar, 2021 | Contact: Nick | Job date: Mar, 2021Angela•5th Mar, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Nick came and pulled up our old carpet and replaced the dining area with laminate flooring. This was a big job as the concrete had to be leveled and as we already had this flooring in the kitchen it needed to match and look seemless. Nick did a wonderful job, he was also warm and friendly and I felt completely comfortable having him complete the job. Thank you Nick 10/10 I would recommend and use you again"Elite Customer Service Elite responded:"Hello Mikayla, thank you for the fantastic review! We are so pleased that your floors came up looking great and you were pleased with our service :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Mikayla | Rating posted: 24th Feb, 2021 | Contact: Nick | Job date: Feb, 2021Mikayla•24th Feb, 2021•More details, one reply…
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100%"Excellent service by Nick. He was very sincere and polite.
We are so happy with the quality of work.
Cheers
"Elite Customer Service Elite responded:"Hello Jitendra, Thank you for your wonderful feedback! We are so pleased to hear that you had an excellent experience with our service, and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Jitendra | Rating posted: 4th Feb, 2021 | Contact: Nick | Job date: Feb, 2021Jitendra •4th Feb, 2021•More details, one reply…
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100%"Highly professional job. Communication from start to finish was amazing. Cleaning produced Amazing outcomes for areas we expected may not clean well. So much so that the building inspector commented and asked for the cleaning company details. I was very impressed with the results. Sean and his team have my vote every time for future jobs."Elite Customer Service Elite responded:"Hello Nicola, Thank you so much for the amazing review! We are chuffed to hear that you had a fantastic experience with us and we were able to achieve amazing outcomes for you and exceed your expectations :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Nicola | Rating posted: 30th Jan, 2021 | Contact: Sean Thomas | Job date: Dec, 2020Nicola •30th Jan, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Excellent service from Elite. Had called for carpet cleaning to remove cat urine smell. Sean was great, on time, very helpful, checked for cat urine, pulled up the carpet where he found it, checked & cleaned the underlay as well as the carpet, replaced edging and sprayed for fleas, was very communicative. couldn’t have asked or more.
"Elite Customer Service responded:"Hello David, thank you for the great review! We are so pleased to hear that you had a great experience with us, and we were able to help you with your cat urine problems. We wish you all the best and look forward to hearing from you again whenever we can next be of any assistance."Rating by: David | Rating posted: 28th Jan, 2021 | Contact: Sean | Job date: Jan, 2021David•28th Jan, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Cannot recommend Elite enough!! After spilling a whole cup of black coffee on our light carpets I wasn’t expecting miracles but Elite got the stain out completely in one go, so impressed with their service, great communication and arrived on time. I will definitely be using them again & recommending to others. Thanks again to the Elite team! "Elite Customer Service Elite responded:"Thank you for the great review, Angela! We are so pleased that we were able to rescue your carpet for you, and that you were happy with our service. We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Angela | Rating posted: 11th Dec, 2020 | Contact: Sean | Job date: Dec, 2020Angela•11th Dec, 2020•More details, one reply…
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100%"Great company to have come clean your carpets! Great job and willing to go the extra mile everytime!"Elite Customer Service Elite responded:"Hello Chris, Thank you for the great review! We are so happy to hear that you were happy with our service and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Chris | Rating posted: 8th Oct, 2020 | Contact: Sean | Job date: Oct, 2020Chris•8th Oct, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"highly recommend elite carpet cleaners have used them a few times and also would not hesitate to recommend them to others "Elite Customer Service Elite responded:"Thanks for the great review, Tom :) We are so happy to hear that you have been continually pleased with our service, and we are chuffed that you would also recommend us to others! We look forward to hearing from you again whenever we can next be of any assistance."Rating by: tom | Rating posted: 25th Jun, 2020 | Contact: Tom Hocking | Job date: Jun, 2020tom•25th Jun, 2020•More details, one reply…
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100%"The team at Elite exceeded our expectations. The communication was excellent from the get go, they always called half an hour before they arrived as well as giving a time frame of arrival.
The main thing we were impressed with was how they rescued our cream carpets! They were wet, stained and smelly from a flood. Now they are back to looking, smelling and feeling even better than before the flood. And to top it off Shaun managed to get 3 big dark orange stains out of our cream carpets that… looked like they were set for life.
Overall, extremely professional and a fantastic job. Couldn’t fault these guys ????????"Elite Customer Service Elite responded:"Hello Davina, Thank you for the fantastic and well-thought out review! We really pride ourselves on our service, so we are very pleased to hear that we exceeded your expectations and left your carpets looking even better than they did before your flood!! We wish you all the best and we look forward to hearing from you whenever we can next be of any assistance :)"Rating by: Davina | Rating posted: 9th Jun, 2020 | Contact: Shaun | Job date: Jun, 2020Davina•9th Jun, 2020•More details, one reply…
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100%"We had the best experience today, the technician was right on time, and went above and beyond to meet our needs. Our carpets, couch and mattresses look like new and we couldn’t be happier. Thank you! "Elite Customer Service Elite responded:"Hello Natasha and Paul, thank you for the awesome review! We are so pleased to hear that you had a great experience with us and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Natasha and Paul Wrightson | Rating posted: 8th Jun, 2020 | Contact: Sean | Job date: Jun, 2020Natasha and Paul Wrightson •8th Jun, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Sean did a fantastic job cleaning my carpets. Got all the kiddie stains out! Was affordable and a genuine nice guy to deal with. Would highly recommend!"Elite Customer Service Elite responded:"Thanks for the glowing review, Catherine! We are so pleased to hear that you had a great experience with us and we look forward to hearing from you again whenever we can next be of service!"Rating by: Catherine | Rating posted: 8th Jun, 2020 | Contact: Sean Thomas | Job date: Jun, 2020Catherine•8th Jun, 2020•More details, one reply…
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100%"The technician communicated clearly what he was going to do and contacted me again when he finished the job as I was at work. He had useful advice for me moving forward. I would thoroughly recommend Elite Carpet Cleaning for price and efficiency."Elite Customer Service Elite responded:"Thank you for the great review, Kathy! We are so pleased to hear that you were happy with our service and we look forward to hearing from you again whenever we can next be of any assistance."Rating by: Kathy | Rating posted: 28th May, 2020 | Contact: unknown | Job date: May, 2020Kathy•28th May, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Highly recommend Elite Carpet Cleaning. Dan did a great job cleaning carpets and removing stains from our couches I thought would never come out! Dan arrived on time, went through the scope of the job and was friendly and professional at all times. Thanks Elite for the great service. "Elite Customer Service Elite responded:"Thanks for the great review, Natalie! We are so pleased to be able to assist and we are chuffed that you are happy with our service! We look forward to hearing from you again whenever we can next be of assistance :)"Rating by: Natalie | Rating posted: 26th May, 2020 | Contact: Dan | Job date: May, 2020Natalie•26th May, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"We used Elite to sort out a flood in our Auckland property. Being in Tauranga it was stressful worrying about whether our insurance company would cover the flood restoration but Elite took care of everything for us even the insurance paperwork. We are very happy and the job turnmed out perfectly. Happy tennants and exstatic property owners"Elite Customer Service Elite responded:"Thank you for the great review, Ben! We are so pleased that we were able to make a stressful situation a little less stressful for you, and that you were happy with our service :) We look forward to hearing from you again whenever we can next be of any assistance."Rating by: Ben | Rating posted: 12th May, 2020 | Contact: Ben | Job date: May, 2020Ben•12th May, 2020•More details, one reply…
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100%"Excellent service!! Communication was instant and very helpful and obliging. I wasn't at the premises, but the job is brilliant considering the carpet hadn't been cleaned in 16 years. All curtains neatly pulled up out of the way. Very impressed. Will be using Elite again for sure. Oh and well priced too. Cheaper than the other quotes I received."Elite Customer Service Elite responded:"Hello Deanna, thank you so much for the great review! It was our pleasure to be able to assist and we are so pleased that you were happy with our service. We look forward to hearing from you again whenever we can next be of assistance. "Rating by: Deanna | Rating posted: 11th May, 2020 | Contact: Hayden | Job date: May, 2020Deanna•11th May, 2020•More details, one reply…
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100%"Great service, very professional. Don't waste your time with other companies, their flood restoration and carpet cleaning service are second to none. Highly recommended."Elite Customer Service Elite responded:"Hello Simon, thank you so much for the glowing review! We are so pleased that you are happy with our service and we are honoured to be your number one choice for all of your carpet cleaning and flood restoration requirements!"Rating by: Simon | Rating posted: 25th Apr, 2020 | Contact: Sean Thomas | Job date: Apr, 2020Simon•25th Apr, 2020•More details, one reply…
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95%"Excellent service from beginning to end. Efficiently booking, Hayden arrived on time and did a fantastic job of cleaning our carpets."Elite Customer Service Elite responded:"Thanks for the great review, Wendy! We are so pleased to hear that you had a fantastic experience with us from start to finish, and we look forward to hearing from you again whenever we can next be of service."Rating by: Wendy | Rating posted: 13th Mar, 2020 | Contact: Hayden | Job date: Mar, 2020Wendy•13th Mar, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80% -
100%"Highly recommended, I would not consider using any other Company, the whole experience from booking to completion of work is outstanding and very professional."Elite Customer Service Elite responded:"Thank you for the great review, Delwyn! We are honoured to be your go-to for all of your carpet and upholstery cleaning, carpet repairs and flood restoration needs, and we are so pleased to hear that you enjoy the whole process with us from start to finish. We look forward to continuing to be of service for many more years to come!"Rating by: Delwyn | Rating posted: 11th Mar, 2020 | Contact: Daniel | Job date: Mar, 2020Delwyn•11th Mar, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Thank you Dan for a job well done on a very humid Auckland day. A four bedroom, two living spaces house cleaned in just under two hours. Would happily use Elite Carpet Cleaning again."Elite Customer Service Elite responded:"Hello Anne, thank you for the great review - we are so pleased to hear that you had a great experience with us and you are happy with our service. All the best and we look forward to hearing from you again!"Rating by: Anne | Rating posted: 9th Mar, 2020 | Contact: Dan | Job date: Mar, 2020Anne•9th Mar, 2020•More details, one reply…
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100%"Had some upholstery cleaning done , 3 ride on children's toys , from looking shabby to like new , was very happy and impressed with the result , thanks very much Elite "Elite Customer Service Elite responded:"Hello Paul, thank you for the great review! We are so pleased to hear that you are happy with our service and that your ride on ponies came up looking great! We look forward to hearing from you again whenever we can next be of service."Rating by: Paul | Rating posted: 10th Feb, 2020 | Contact: Sean Thomas | Job date: Feb, 2020Paul •10th Feb, 2020•More details, one reply…
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100%"I am delighted with the communication, punctuality ,service, & result for the repair and cleaning of the carpet.
A1 couldnt have a better result. Thanks to the team at Elite."Elite Customer Service Elite responded:"Thank you so much for the great review, Jo! We are thrilled that you are delighted with all aspects of our service, and we look forward to hearing from you again whenever we can next be of assistance."Rating by: Jo | Rating posted: 4th Feb, 2020 | Contact: Rachael | Job date: Feb, 2020Jo •4th Feb, 2020•More details, one reply…
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95%"Great service - got me out of a pickle! Made a mess of my booking with Elite, much to the displeasure of my wife who had moved all our furniture in preparation of the supposed clean. Thankfully they were able to arrange to have Hayden come do the clean at the last minute (literally an hour after I called) and got me out a trouble! He did a fantastic jobs on the carpets and dining chairs too."Elite Customer Service Elite responded:"Thanks Aaron, we are so pleased that we were able to help and that we were also able to save you from being in too much trouble! We look forward to hearing from you again, and as we will already have your details next time, we can avoid the pickle all together. All the best!"Rating by: Aaron | Rating posted: 23rd Jan, 2020 | Contact: Hayden | Job date: Jan, 2020Aaron•23rd Jan, 2020•More details, one reply…
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Great service, got the job done with great results, professional, would happily use their services again."Elite Customer Service Elite responded:"Hello Adam, thanks for the great review! We are so pleased to hear that you are happy with our service and the results, and we look forward to hearing from you again when we can next be of service."Rating by: Adam | Rating posted: 18th Jan, 2020 | Contact: Sean | Job date: Jan, 2020Adam•18th Jan, 2020•More details, one reply…
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100%"Abe was on time and did a great job of cleaning my carpet and removed the stains. Great job!"Elite Customer Service Elite responded:"Hi Steve, thanks for the great review! We are thrilled that you are happy with our service and we look forward to being of assistance again in the future."Rating by: Steve | Rating posted: 14th Jan, 2020 | Contact: Rhoanna | Job date: Jan, 2020Steve •14th Jan, 2020•More details, one reply…
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100%"We have been using Elite Carpet Cleaning for a few years. Sean is very friendly and professional. We are very happy and impressed with how the job is done."Elite Customer Service Elite responded:"Hello Pamela, thank you for the great review! We appreciate your loyalty over the years and we are so thrilled that you are happy with our carpet cleaning service! We look forward to being of assistance for many more years to come."Rating by: Pamela | Rating posted: 3rd Jan, 2020 | Contact: Sean | Job date: Dec, 2019Pamela•3rd Jan, 2020•More details, one reply…
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100%"We have used elite carpet cleaning for the past 5 years. We have always been very impressed with how well our carpets come up. The guys are very friendly, very obliging and always give more than 100%"Elite Customer Service Elite responded:"Hello Barb, thank you so much for the great review! We are so pleased to be able to continue to assist with cleaning your carpets, upholstery and rugs, to keep your daycare clean and healthy for the children as well as looking its best! We are thrilled that you are impressed with our service and we look forward to continuing to serve you for many more years to come!"Rating by: Barb | Rating posted: 24th Dec, 2019 | Contact: Rohanna | Job date: Dec, 2019Barb•24th Dec, 2019•More details, one reply…
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100%"I've been a loyal customer for over 7 years and recommend Elite Carpet Cleaning to everyone. Every visit has resulted in really clean carpets – the gunk and dust vanish and the air feels healthy. The entire house feels so much better. The team is trustworthy and personable (including the telephone booking women; I appreciate the reminders as well) – I'm really happy to be a customer of good, stand-up people. I recommend them highly. "Elite Customer Service responded:"Hello Nina - Wow, what a fantastic review! We are so pleased to be able to continue to look after all of your carpet cleaning needs and we are thrilled that you continue to be impressed with our service. We thank you for your continued loyalty and we look forward to being of service for many more years to come!"Rating by: Nina | Rating posted: 14th Dec, 2019 | Contact: Hayden | Job date: Dec, 2019Nina•14th Dec, 2019•More details, one reply…
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100%"I was very happy to be able to have my carpet cleaned again this year by Sean. He is such a happy, helpful and skilled person. I am very satisfied with his work and will recommend your company to others. "Elite Customer Service Elite responded:"Hello Denise, thank you for the great review! We were so pleased that we could be of assistance again and Sean is thrilled that you are happy with his service. We look forward to continuing to be of service for many more years to come!"Rating by: Denise | Rating posted: 14th Dec, 2019 | Contact: Sean | Job date: Dec, 2019Denise•14th Dec, 2019•More details, one reply…
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100%"I thought I had come home today to new carpet and a new sofa - what a difference your cleaning has made! House smells fresh....and isn't it great when tradespeople turn up on time when they say they will. Many thanks for a professional, quality job. I will recommend you in future to anyone needing carpet or upholstery cleaning."Elite Customer Service Elite responded:"Hello Melissa, thank you so much for the detailed and thoughtful review!! We are thrilled that you have had a great experience with us and that you are so pleased with the service and the outcome. We look forward to being of assistance again in the future!"Rating by: Melissa | Rating posted: 12th Dec, 2019 | Contact: Elite | Job date: Dec, 2019Melissa•12th Dec, 2019•More details, one reply…
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100%"Hayden provided a very professional service with a pleasant & likeable manner. He takes pride in his work & the job done was above expectation so we would have no hesitation in recommending Hayden & Elite Carpet Cleaning."Elite Customer Service Elite responded:"Thanks for the great review, Phil! We are so pleased that you have had a great experience with us and we look forward to being of assistance again in the future."Rating by: Phil | Rating posted: 23rd Nov, 2019 | Contact: Hayden | Job date: Nov, 2019Phil•23rd Nov, 2019•More details, one reply…
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100%"All round great service, from first contact to completion of the carpet clean, friendly team and excellent end result."Elite Customer Service Elite responded:"Hello Kit, thanks for the great review! We are so pleased to hear that you have had a great all-round experience with us, from start to finish, and we look forward to assisting you again!"Rating by: Kit | Rating posted: 22nd Nov, 2019 | Contact: Office Lady | Job date: Nov, 2019Kit•22nd Nov, 2019•More details, one reply…
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100%"Elite Carpet Cleaning have been cleaning my carpets at home and various offices for over 10 years. They have consistently provided outstanding service AND results! We have always recommended Elite Carpet Cleaning based on our experience with them, they are the best!"Elite Customer Service Elite responded:"Hello JP, thank you so much for the glowing review and for recommending us to others! We are so pleased that we have been able to consistently take care of all of your carpet cleaning needs and that you have always been happy with our service. We look forward to continuing to help you with all of your carpet and upholstery cleaning needs for another 10+ years to come!"Rating by: JP | Rating posted: 31st Oct, 2019 | Contact: Sean Thomas | Job date: Oct, 2018JP•31st Oct, 2019•More details, one reply…
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98%"Professional service, easy to deal with, happy to recommend and planning to use them again. Most importantly, they did a great job, the carpets and the chairs they cleaned looked beautifully clean afterwards."Elite Customer Service Elite responded:"Hello Fionna, thank you so much for taking the time to leave us a review - we are so pleased to be able to help you with your carpet and upholstery cleaning requirements, and we are delighted that you are happy with our service! We look forward to being of assistance again whenever you may need us."Rating by: Fionna | Rating posted: 30th Oct, 2019 | Contact: Rachael Maddox | Job date: Oct, 2019Fionna•30th Oct, 2019•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Dan arrived promptly on time, nothing was to much trouble, he was very friendly and obliging, he did a fantastic job. Would recommend Elite carpet cleaning 100%"Elite Customer Service Elite responded:"Hello Anne, thank you for the excellent review! We are so pleased to hear that you had a great experience with us and that you would be happy to recommend us to others. We look forward to hearing from you again whenever we can next be of service!"Rating by: Anne | Rating posted: 15th Oct, 2019 | Contact: Dan | Job date: Oct, 2019Anne•15th Oct, 2019•More details, one reply…
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100%"Carpets looked amazing. Would definitely recommend you and use again in the future. Thank you for the fantastic job."Elite Customer Service Elite responded:"Thanks for the great review Sharon, we are thrilled that you had a fantastic experience with us and we look forward to being of assistance again in the future."Rating by: Sharon | Rating posted: 1st Oct, 2019 | Contact: Abe | Job date: Sep, 2019Sharon•1st Oct, 2019•More details, one reply…
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100%"Thanks for all your help Hayden. You're efficient and professional and the carpet looks and smells fantastic. We'd certainly use elite carpet cleaning again."Elite Customer Service Elite responded:"Thank you for your lovely review Amelia, we are so pleased to hear that you had a great experience with us and you are happy with how your carpet has come up! We look forward to being of assistance again in the future."Rating by: Amelia | Rating posted: 24th Sep, 2019 | Contact: Hayden | Job date: Sep, 2019Amelia•24th Sep, 2019•More details, one reply…
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95%"Hayden completed our carpet cleaning job yesterday. Also did a great job on a minor repair Arrived on time,great communicator, we are very happy with the finished product. He's the go-to guy for carpet cleaning."Elite Customer Service Elite responded:"Hello Graham, thank you for the great review! We are so pleased to hear that you are happy with our service and we look forward to being of assistance again in the future."Rating by: GRAHAM | Rating posted: 20th Sep, 2019 | Contact: Hayden | Job date: Sep, 2019GRAHAM•20th Sep, 2019•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80% -
100%"great service from the initial call to the arrival of the technician Hayden who removed a nasty stain, cleaned my house carpet all with a smile, great knowledge and personality."Elite Customer Service Elite responded:"Hello Tina, thank you for your wonderful feedback! We are so pleased to hear that we delivered great service with a smile for you, and we look forward to being of assistance again in the future."Rating by: tina | Rating posted: 30th Jul, 2019 | Contact: hayden | Job date: Jul, 2019tina•30th Jul, 2019•More details, one reply…
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100%"Phew! Brand new carpet - got a stain within 3 days and Hayden from Elite sorted me out within 2 hours of phoning the office.
Hayden was very professional and knowledgeable about his passion (Carpets) and my problem was easily solved. Would definitely recommend Hayden from Elite Carpet Cleaning. "Elite Customer Service Elite responded:"Thank you for your fantastic feedback Melissa, we are so pleased that you had a great experience with our services and we look forward to being of assistance again in the future! "Rating by: Melissa | Rating posted: 12th Jul, 2019 | Contact: Hayden | Job date: Jul, 2019Melissa•12th Jul, 2019•More details, one reply…
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100%"Dan was very professional and did a fantastic job of cleaning our car and the carpet in our house. Highly recommended. "Elite Customer Service Elite responded:"Hello Janine, thank you for your great review! It is so nice to hear that you are happy with our services and we look forward to being of assistance again in the future! "Rating by: Janine | Rating posted: 3rd Jul, 2019 | Contact: Dan | Job date: Jul, 2019Janine•3rd Jul, 2019•More details, one reply…
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100%"Excellent Service and great job. Hayden ( Service person) is on time and very polite. No rush and take a there own time to clean the carpet. Very happy and highly recommended."Elite Customer Service Elite responded:"Hello Sarabjeet, Thank you for the great review and your positive feedback! We are so pleased to hear that you were happy with our service and we look forward to being of assistance again in the future."Rating by: Sarabjeet Singh | Rating posted: 23rd Jun, 2019 | Contact: Hayden | Job date: Jun, 2019Sarabjeet Singh •23rd Jun, 2019•More details, one reply…
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100%"Hayden was fantastic. He arrived early (he called in advance to check that was okay). Hayden talked us through the process he was about to undertake and was super friendly. The results were amazing and we would definitely use him again. Thank you Hayden and Elite!!!"Elite Customer Service Elite responded:"Thank you Hannah! It's fantastic to hear that you had a great experience with Elite Carpet Cleaning and that you are happy with the results! We look forward to being of assistance again in the future! "Rating by: Hannah | Rating posted: 1st Jun, 2019 | Contact: Hayden | Job date: Jun, 2019Hannah•1st Jun, 2019•More details, one reply…
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100%"Awesome job by Hayden. Really professional in approach, kept me well informed of the process and a really friendly guy too!
Would 100% recommend.
"Elite Customer Service Elite responded:"Thank you for your great feedback Bernard! We are so pleased to hear that you are happy with our service and that you felt well informed. We look forward to being of assistance again in the future. "Rating by: Bernard | Rating posted: 1st Jun, 2019 | Contact: Hayden | Job date: Jun, 2019Bernard•1st Jun, 2019•More details, one reply…
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100%"We have used Elite Carpet Cleaning twice now for our medical business - for full carpet cleaning and spot cleaning. Both times they have done a fantastic job - excellent quality and thoroughly professional, reliable and friendly service. Will certainly keep using them and highly recommend them."Elite Customer Service Elite responded:"Thank you for your feedback David! It really is great to hear that you are happy with our service and we look forward to being of assistance again in the future! "Rating by: David | Rating posted: 18th Mar, 2019 | Contact: Rohanna Sutton | Job date: Mar, 2019David•18th Mar, 2019•More details, one reply…
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100%"Hayden was a excellent technician who arrive on time and explained exactly what was to be done at my place. Hayden was very helpful and willing to please my needs.
The price was very fair and I would highly recommend Hayden and Elite carpet cleaning to my friends and work colleagues.
"Elite Customer Service Elite responded:"Hello Rachael, thank you for your fantastic feedback! It's great to hear that you are happy with our service and we look forward to being of assistance again in the future! "Rating by: Rachael Parnes | Rating posted: 16th Mar, 2019 | Contact: Hayden Gough | Job date: Mar, 2019Rachael Parnes•16th Mar, 2019•More details, one reply…
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100%"Cheers Hayden and Dan, did a sweet job at our new place and our mattress and sofas feel brand new."Elite Customer Service Elite responded:"Thanks Timothy, we are happy to hear that you are pleased with how your mattress and upholstery have come up! Please don't hesitate to contact us if we can be of any assistance in the future."Rating by: Timothy | Rating posted: 15th Mar, 2019 | Contact: Hayden | Job date: Mar, 2019Timothy•15th Mar, 2019•More details, one reply…
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100%"Great guy, great service ,beautiful job and ask for Hayden to get it done.
Thanks elite carpet, you are the best."Rating by: SAEID | Rating posted: 13th Mar, 2019 | Contact: Hayden | Job date: Mar, 2019SAEID•13th Mar, 2019•More details…
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100%"Hayden is fantastic. He was on time and did a great job. He is very polite and professional.
I would recommend Elite Carpet Cleaning for sure. I will definitely use them again."Rating by: Mark | Rating posted: 7th Mar, 2019 | Contact: Hayden | Job date: Mar, 2019Mark•7th Mar, 2019•More details…
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100%"Excellent service. Promt and on time. Very professional and did an excellent job of getting all the vivid out of the carpet from my kids! Highly recommend them and will use them again in the future. Top service!"Elite Customer Service Elite responded:"Hello Tash, thank you for your great feedback! We are pleased to hear that you are happy with our service and we look forward to being of assistance again in the future."Rating by: Tash | Rating posted: 3rd Mar, 2019 | Contact: Sean | Job date: Jan, 2019Tash•3rd Mar, 2019•More details, one reply…
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100%"From our very first contact with Elite over the phone, we were impressed. Rowanna was kind, pleasant and professional and her customer service was one of the reasons we opted for Elite over the other two companies we obtained quotes from. Hayden was our technician and we have nothing but the highest praise for his work. He arrived on the dot of 8.30, finished on time, did a beautiful job of cleaning our carpets and was pleasant and cheerful. We're very happy with the service and quality of work… from Elite and would have no qualms about recommending them."Elite Customer Service Elite responded:"Thank you Alan! We are so pleased to hear that we were able to tick all of the boxes for you and that you were happy with our service! We look forward to hearing from you again in the future! "Rating by: Alan | Rating posted: 28th Feb, 2019 | Contact: Hayden | Job date: Feb, 2019Alan•28th Feb, 2019•More details, one reply…
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100%"My first experience with Elite Carpet Cleaning has been a very positive one. Hayden did an excellent job of cleaning the carpets. He also arrived on time, was friendly and professional, and offered some good advice. Thank you."Elite Customer Service Elite responded:"Hello Rose, thank you for your lovely feedback! We are so pleased that you had a positive first experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future."Rating by: Rose | Rating posted: 25th Feb, 2019 | Contact: Hayden | Job date: Feb, 2019Rose•25th Feb, 2019•More details, one reply…
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100%"Elite is awesome, I had a major with my carpet, I contacted them, they said they could come tomorrow (as in next day) I was like, NO today, they had some one here that day within a couple of hours!! Awesome company, i have used them before and they have always been great!!
Fantastic company and great operators, would highly recommended this company to anyone without hesitation."Elite Customer Service Elite responded:"Hello Kelly, thanks for your great feedback! We are so pleased that we were able to help you with your urgent job and make things a little easier for you. We look forward to being of assistance again in the future."Rating by: Kellie Chadwick | Rating posted: 22nd Feb, 2019 | Contact: Sean | Job date: Jan, 2019Kellie Chadwick •22nd Feb, 2019•More details, one reply…
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100%"Hayden did a fantastic job at repairing Ann relaying the carpet after I moved a door and wardrobe. You would be hard push find the joins they had to do. He was very professional and check that I was happy with his work before he cleaned up and left.There price was very reasonable and they would be the first company I would call in the future."Elite Customer Service Elite responded:"Hello Warren, thanks for your wonderful feedback! We are so pleased that we were able to help you with your carpet repair requirements! We wish you all the best and look forward to being of assistance again in the future."Rating by: Warren | Rating posted: 22nd Feb, 2019 | Contact: Hayden | Job date: Feb, 2019Warren•22nd Feb, 2019•More details, one reply…
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100%"Highly recommend Elite Carpet Cleaning.
Brendan and Hayden did a fantastic job cleaning our furniture including our linen couch. We were not expecting miracles as the couch was quite badly stained, most of the marks came out and they even gave it a scotch guard protection, which has made such a difference already. We also engaged Elite to do an exterior house clean where they apply a bug repellent spray (they did say it would need a repeat) We have found this to be invaluable. We have high… windows and for the first time in months they have remained clear of spider webs. The guys did suggest we do a fumigation inside the house, this is something we would like to arrange for late April when we are away. Can't recommend Elite highly enough."Elite Customer Service Elite responded:"Hello Joel, thank you for your wonderful feedback! We are so pleased that we were able to help you with your pest control and upholstery cleaning requirements and look forward to being of assistance again in the future."Rating by: Joel Costello | Rating posted: 20th Feb, 2019 | Contact: Brendan | Job date: Feb, 2019Joel Costello•20th Feb, 2019•More details, one reply…
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95%"Hayden was fantastic. Got you guys around after a tenant got another cheap company to attempt to clean the carpets. All the marks that could be removed were removed and the carpet looked so much better after its second clean. I have asked all other tenants to please use Elite otherwise they are wasting their money. Thank you so much a very friendly and professional service "Elite Customer Service Elite responded:"Hello Marc, thank you so much for your feedback! We are so pleased to hear that you have had a great experience with our service and we look forward to being of assistance to both you and your tenants in the future. "Rating by: Marc Theron | Rating posted: 7th Feb, 2019 | Contact: Hayden | Job date: Feb, 2019Marc Theron•7th Feb, 2019•More details, one reply…
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100%"Hayden was professional, organised and arrived on time. The carpets look beautiful. He was at all times polite. Would definitely ask for him again."Elite Customer Service Elite responded:""Thank you Fiona, we are so pleased to hear that you are happy with our service and we look forward to being of assistance to you again in the future!""Rating by: fiona | Rating posted: 18th Jan, 2019 | Contact: Fiona Sahinkaya | Job date: Jan, 2019fiona•18th Jan, 2019•More details, one reply…
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100%"Hayden and Dan arrived early this morning to clean our school carpets. Both were friendly and approachable from the get go. Took the guys through our premises and they set to work making our carpets clean and sanitized ready for our children to return. These two did an absolutely fantastic job and ensured the work was done to a high standard. They were fast, friendly, helpful, and I would definitely use them again and recommend this company and thier technicians Hayden and Dan. Thanks… guys!"Elite Customer Service Elite responded:"Hello Rayleen, thank you for your great feedback! We are so pleased that you had a great experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future!""Rating by: Rayleen | Rating posted: 17th Jan, 2019 | Contact: Dan & Hayden | Job date: Jan, 2019Rayleen•17th Jan, 2019•More details, one reply…
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100%"Excellent Service by Hayden and Dan. Hardworking ,Fast and quality carpets. Wonderful people .They really showed they loved their job. 10/10 service.Would Definitely book with them again. They cleaned three big classrooms ,our office carpet under 3hours. Carpets look great,smell great,more professional. Thank you for your guys services from Te Kura Kaupapa Maori O Te Kotuku."Elite Customer Service Elite responded:""Thank you for your kind feedback Tiana! We are so pleased to hear that you are happy with our service and we look forward to being of assistance to you again in the future!""Rating by: Tiana | Rating posted: 17th Jan, 2019 | Contact: Hayden and Dan | Job date: Jan, 2019Tiana•17th Jan, 2019•More details, one reply…
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100%"Elite Carpet Cleaning service surpassed excellent. Firstly, their dispatcher/bookings manager managed to accommodate us in their busy schedule at short notice and always kept me in the loop. In addition she rang up to let me know that the cleaners were running 15mins late (more often not you get no call at all). The cleaners themselves were courteous, very generous with quote versus the actual size of the job and cleaned our rugs beautifully. Highly recommended."Elite Customer Service Elite responded:"Hello Mark, thank you for your feedback! We are so pleased to hear that you had a great experience with Elite Carpet Cleaning and that we were able to tick all of the boxes for you! We look forward to being of assistance again in the future!"Rating by: Mark | Rating posted: 11th Jan, 2019 | Contact: Dan | Job date: Jan, 2019Mark•11th Jan, 2019•More details, one reply…
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100%"I had a patch on my carpet causing a very bad smell and visitors coming to sleep in that room. All carpet cleaners were busy. I had a date for two days time then received a phone call saying that my carpet could be fitted in between other jobs. I was so impressed with Sean's approach. He quickly agreed that there was a problem. He worked with care and confidence and gave me very good advice. I am totally satisfied with the work that was done and will now use Elite carpets for future carpet… cleaning. I am very appreciative of that fast response to my urgent problem. Thank you very much.
Denise"Elite Customer Service Elite responded:"Thank you for your great feedback Denise! We are so pleased that you had a great experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future!""Rating by: Denise | Rating posted: 19th Dec, 2018 | Contact: Sean | Job date: Dec, 2018Denise•19th Dec, 2018•More details, one reply…
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100%"Needed an urgent carpet repair job done - on a Sunday! Sean came within 30 mins and did the small job very quickly, efficiently and was so helpful. Great work! "Elite Customer Service Elite responded:"Hello Virginia, thanks for your wonderful feedback! We are so pleased that we were able to help you with your urgent job and make things a little easier for you. We wish you all the best and look forward to being of assistance again in the future."Rating by: Virginia | Rating posted: 17th Oct, 2018 | Contact: Sean | Job date: Oct, 2018Virginia •17th Oct, 2018•More details, one reply…
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100%"Ben came today to do a quote for me. He did a very thorough check for me and helped me find a leak underneath the carpet. He is very nice and helpful. Elite carpet cleaning will always my first choice."Elite Customer Service Elite responded:"Hello Emily, I am so pleased to hear that we were able to find the source of your problem and you were happy with our service. We look forward to hearing from you again in the future!"Rating by: Emily Li | Rating posted: 22nd Aug, 2018 | Contact: Ben | Job date: Aug, 2018Emily Li•22nd Aug, 2018•More details, one reply…
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100%"This company is amazing. From the first contact, they took the time to fully explain the process and different cleaning options. They listened to so many questions and answered it so well. They are very knowledgable. The Elite staff member who came to do the steam carpet cleaning was very friendly, efficient and did an amazing job. Our carpets look amazing. I will be using this service again and strongly recommend them to anyone looking to clean their carpets. Bonus - their price was… absolutely reasonable! Thank you!"Elite Customer Service Elite responded:""Hello Aleks, thank you for your fantastic feedback! We are so heappy to hear that you have had a great experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future! "Rating by: Aleks | Rating posted: 16th Jul, 2018 | Contact: Elite Carpet Cleaning | Job date: Jul, 2018Aleks•16th Jul, 2018•More details, one reply…
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100%"This is the second time I have dealt with Elite.
Amazing results for an 'end of tenancy' clean and then again in my own home.
Ring one day - Arrive the next - Done in record time and organised, a super friendly service - ????percent
"Elite Customer Service Elite responded:"Thank you for your lovely feedback Raewyn, we really pride ourselves on our service so it is fantastic to hear that we delivered on this promise to you! We look forward to being of assistance again in the future!"Rating by: Raewyn | Rating posted: 19th May, 2018 | Contact: Rachael | Job date: May, 2018Raewyn •19th May, 2018•More details, one reply…
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100%"Sean did a great job, very professional and thorough. Our carpet looks amazing! Highly recommend Elite Carpet Cleaning. "Elite Customer Service Elite responded:"Thank you Charlotte, we are so pleased to hear that you are happy with our service and we look forward to being of assistance again in the future!"Rating by: Charlotte | Rating posted: 3rd May, 2018 | Contact: Sean Thomas | Job date: May, 2018Charlotte•3rd May, 2018•More details, one reply…
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100%"This is the second time I've used Elite. They are easy to deal with and do a brilliant job. Thank you so much Sean. Very happy with the finished result. "Elite Customer Service Elite responded:"Hello Sandi, thank you for your fantastic feedback! We are so pleased to hear that you have had a great experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future. "Rating by: Sandi | Rating posted: 3rd Apr, 2018 | Contact: Elite Carpet Cleaning | Job date: Apr, 2018Sandi•3rd Apr, 2018•More details, one reply…
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100%"It’s refreshing to deal with a company that puts customer service first. From the very first phone contact until the job was finished, it was timely, professional and friendly all the way. Thank you to the team at Elite ! "Elite Customer Service Elite responded:"Hello Andrew, Thank you so much for your fantastic feedback! We are so pleased to hear that you were happy with our service and we were able to make the whole process easy for you. We hope you enjoy your lovely clean carpets and we look forward to being of assistance again in the future."Rating by: Andrew | Rating posted: 19th Mar, 2018 | Contact: Abraham | Job date: Mar, 2018Andrew•19th Mar, 2018•More details, one reply…
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100%"I have use them alot. Sean and the team are amazing they really provide the best customer service and do a great job! thanks guys will be using you again."Elite Customer Service Elite responded:"Thank you for your lovely feedback Brenda, we really pride ourselves on our service so it is great to hear that we delivered on this promise to you and we look forward to being of assistance again in the future!"Rating by: Brenda | Rating posted: 17th Mar, 2018 | Contact: sean | Job date: Mar, 2018Brenda•17th Mar, 2018•More details, one reply…
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100%"I rang Elite for an urgent job involving old dog and rather expensive mattress that needed a fast clean. I was given a time for the following day. However my job was fitted in between Brendan’s other jobs on the same day I rang and for a competive price. Very happy with the outcome "Elite Customer Service Elite responded:"Hello Carolyn. Thank you for your great feedback! We really do pride ourselves on our service so it is nice to hear that we delivered on this promise to you and exceeded your expectations. We look forward to being of assistance again in the future!"Rating by: Carolyn | Rating posted: 19th Feb, 2018 | Contact: Brendan | Job date: Feb, 2018Carolyn•19th Feb, 2018•More details, one reply…
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100%"I can't speak highly enough of Elite Carpet Cleaning. They managed to fit my request in at very short notice and did an exceptional job, Very reasonably priced too considering the service and result achieved. I highly recommend them."Elite Customer Service Elite responded:"Thank you for your wonderful feedback Shane, we really pride ourselves on our service so it is lovely to hear that we delivered on this promise to you and exceeded your expectations. We look forward to being of assistance again in the future!"Rating by: Shane | Rating posted: 5th Jan, 2018 | Contact: Sean | Job date: Nov, 2017Shane•5th Jan, 2018•More details, one reply…
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100%"Thanks so much for a job well done guys.
Short lead time and good pricing.
Pleasure dealing with you Abe and Sean."Elite Customer Service Elite responded:"Thank you for your feedback Jonas! We are so pleased that you were happy with our service and we look forward to assisting again in the future.""Rating by: Jonas | Rating posted: 22nd Nov, 2017 | Contact: Abe | Job date: Nov, 2017Jonas •22nd Nov, 2017•More details, one reply…
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100%"Sean was prompt at giving me the advice I needed, and has saved us continued poor health by letting us know the house was high in moisture, dampness and mould. He was friendly, timely, professional and communicative ????????????????????"Elite Customer Service Elite responded:"Thank you Misty, we are sorry to hear that you have had ongoing moisture concerns in your property but very pleased that we could help to identify the issues and provide constructive advice going forwards! Please dont hesitate to contact us if we can be of any further assistance."Rating by: Misty | Rating posted: 29th Oct, 2017 | Contact: Sean Thomas | Job date: Oct, 2017Misty •29th Oct, 2017•More details, one reply…
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100%"We have used Elite & Sean twice now, they are most professional, I don't look anywhere else & man they are great value in my book! Peace of mind..."Elite Customer Service responded:"Thank you for your feedback Peter! We are so pleased to be able to offer you the ever valuable peace of mind and we look forward to assisting again in the future."Rating by: Peter Leach | Rating posted: 16th Oct, 2017 | Contact: Sean | Job date: Sep, 2017Peter Leach•16th Oct, 2017•More details, one reply…
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100%" We called Elite Carpet Care on Friday night and Sean was able to come first thing Saturday morning. He arrived on time and cleaned our carpets very thoroughly. The carpet is surprisingly dry and smells great. Highly recommend this The carpet is surprisingly dry and smells great. Highly recommend this company."Elite Customer Service Elite responded:"Hello James, Thank you very much for your feedback! We are so pleased to hear that you had a great experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future!"Rating by: James | Rating posted: 7th Oct, 2017 | Contact: Sean Thomas | Job date: Oct, 2017James•7th Oct, 2017•More details, one reply…
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100%"Fantastic job by Sean. Punctual and professional. Sean was genuinely interested and concerned about doing the best job he could do for us..Thanks for a great job. We will always recommend you ."Elite Customer Service Elite responded:""Hello Andrew, Thank you so much for your fantastic feedback! We really pride ourselves on our service so it is lovely to hear that you have had a great experience and we look forward to being of assistance again in the future.""Rating by: Andrew murray | Rating posted: 18th Jul, 2017 | Contact: sean | Job date: Jul, 2017Andrew murray•18th Jul, 2017•More details, one reply…
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100%"Superb service, very professional staff. Kept me informed with the progress of the state of my flooded carpet and laminated floor using advanced measuring devices. Friendly, punctual.
I would not hesitate to use or refer their service again.
"Elite Customer Service Elite responded:"Hello Mohammed, Thank you for your choosing Elite Carpet Cleaning for your flood restoration requirements! We are so pleased that you are happy with our service and we look forward to being of assistance again in the future!""Rating by: Mohammed Al Mukhtar | Rating posted: 6th Jul, 2017 | Contact: Sean | Job date: Jul, 2017Mohammed Al Mukhtar •6th Jul, 2017•More details, one reply…
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100%"Great job cleaning my carpets, with 2 big dogs and a handful of kids set on destroying the carpets, and treating the two sets of stairs like a race track. I was happily surprised that Dan knows carpet magic and made them look like new. No problems from the first phone call right through to the final handshake."Elite Customer Service Elite responded:"Hello Anthony, Thank you for your fantastic feedback! We are so pleased that you had a great experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future!""Rating by: Anthony | Rating posted: 7th Jun, 2017 | Contact: Dan | Job date: May, 2017Anthony•7th Jun, 2017•More details, one reply…
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100%"The Elite team was prompt and friendly, the carpets look fantastic, and it was very convenient for me that they accepted EFTPOS & credit card. I was really impressed that they moved the couch to clean beneath it, and were able to remove an old soy sauce stain I had thought would be there forever."Elite Customer Service Elite responded:""Hello Tanya, thank you for your fantastic feedback! We are so pleased to hear that you have had a fantastic experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future""Rating by: Tanya | Rating posted: 30th May, 2017 | Contact: Rohanna Sutton | Job date: May, 2017Tanya•30th May, 2017•More details, one reply…
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100%"I had the BEST experience with Elite carpet cleaning.
They were prompt, easy to communicate with, professional and Sean did a fantastic job with my carpets.
I will use them again in the future for my home and rentals. "Elite Customer Service Elite responded:"Hello Monique, thank you for your fantastic feedback! We are so pleased to hear that you have had a great experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future. Have a lovely day :-)"Rating by: Monique | Rating posted: 24th Feb, 2017 | Contact: Sean | Job date: Feb, 2017Monique •24th Feb, 2017•More details, one reply…
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100%"AMAZING!!! Dan managed a patch repair on I spot I thought was beyond repair. He was friendly and very easy to deal with. Couldn't fault the service, from ease of booking and knowledgeable office staff to professional and competent technicians. a must call even if you think its "beyond repair" "Elite Customer Service Elite responded:"Hello Joel, Thank you for your wonderful feedback! We are so pleased to hear that you had a great experience and you were happy with your carpet repair!! Please don't hesitate to contact us if we can be of any assistance in the future."Rating by: Joel | Rating posted: 13th Feb, 2017 | Contact: Dan | Job date: Feb, 2017Joel•13th Feb, 2017•More details, one reply…
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100%"Just wanted to let you how amazing I thought your service was. I was involved with Elite Carpet Cleaning a few weeks ago and I was so impressed with your staff, their friendly and super helpful and efficient service – they were more than AMAZING! Friendly, helpful and patient. And the guys on the job were great as well. This really makes such a difference when dealing with a company – I will certainly keep your card for anytime I may need your services in the future.
Keep up the great… work!"Elite Customer Service Elite responded:"Hello Jennie, Thank you so much for your fantastic feedback! We really pride ourselves on our service so it is nice to hear that you have had a great experience and we look forward to being of assistance again in the future."Rating by: Jennie | Rating posted: 13th Feb, 2017 | Contact: Jennie Jackson | Job date: Feb, 2017Jennie•13th Feb, 2017•More details, one reply…
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100%"Now I am in my eighties and living alone I find dealing with business people a bit daunting,so I am very glad I chose Elite. Rachael made it all so easy and Dan did a great job. He was quick cheerful and friendly, rejuvenating my tired carpets in no time at all. Thankyou Elite."Elite Customer Service Elite responded:"Hello Carole, Thank you so much for your fantastic feedback! We are so pleased to hear that you were happy with our service and we were able to make the whole process easy for you. We hope you enjoy your lovely clean carpets and we look forward to being of assistance again in the future."Rating by: Carole | Rating posted: 10th Feb, 2017 | Contact: Rachael Maddox | Job date: Feb, 2017Carole•10th Feb, 2017•More details, one reply…
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100%"Amazing. Reliable, efficient, cost-effective. What more can I say, this is how every company should be.
Highly recommended."Elite Customer Service Elite responded:"Hello Cheryl, Thank you for your feedback! We are so pleased to hear that you had a great experience with Elite Carpet Cleaning and that we were able to tick all of the boxes for you! We look forward to being of assistance again in the future!"Rating by: Cheryl | Rating posted: 26th Jan, 2017 | Contact: Shaun | Job date: Jan, 2017Cheryl•26th Jan, 2017•More details, one reply…
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100%"Great service! Very professional. Will definitely use again."Elite Customer Service Elite responded:"Hello Shona, Thank you for your great feedback! We are so pleased that you had a good experience with Elite Carpet Cleaning and we look forward to being of assistance again in the future!"Rating by: Shona | Rating posted: 9th Jan, 2017 | Contact: Sean - Elite Carpet Cleaning | Job date: Jan, 2017Shona •9th Jan, 2017•More details, one reply…
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100%"I used this company due to the positive feedback on this site for carpet cleaning a rental property. They were super quick to attend and did a good job at a good price. I would happily use again. Thanks Elite and Brendon !"Rating by: Terry | Rating posted: 8th Jan, 2017 | Contact: Brendon | Job date: Jan, 2017Terry•8th Jan, 2017•More details…
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100%"Friendly company and fast efficient service. Top job and I would definitely use elite again. Highly recommend to all.
Many thanks team"Rating by: Catherine | Rating posted: 6th Jan, 2017 | Contact: Sean Thomas | Job date: Jan, 2017Catherine•6th Jan, 2017•More details…
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100%"Fantastic service, great results, carpets looking fantastic and sofa's upholstery cleaned up brilliantly. "Rating by: Bruce | Rating posted: 29th Nov, 2016 | Contact: Sean | Job date: Nov, 2016Bruce•29th Nov, 2016•More details…
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100%"Excellent Job at reasonable price, would use again
"Rating by: Allan | Rating posted: 20th Oct, 2016 | Contact: Sean | Job date: Oct, 2016Allan•20th Oct, 2016•More details…
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100%"Elite came to the rescue when we had a disaster experience with another carpet cleaning company. The technician was friendly and explained complex information simply and easily. They offered to write a letter for our insurance company if we decided to claim for the damage caused by the other company. The fee was reasonable. I will definitely use them again in the future as my go-to company for anything carpet related. "Rating by: Lisa | Rating posted: 3rd Oct, 2016 | Contact: Rachael | Job date: Sep, 2016Lisa•3rd Oct, 2016•More details…
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100%"Great service, have used Elite twice now (once for flooding and once for a pet accident clean up) and both times they were awesome, they came out same day and sorted my issues. They have great equipment and I felt like they really knew what they were doing. I will definitely continue to use them in the future. "Rating by: Mikayla | Rating posted: 2nd Oct, 2016 | Contact: Shaun | Job date: Oct, 2016Mikayla•2nd Oct, 2016•More details…
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100%"I have used elite now for a number of years and just love the service.
They do a great job and are more than fair with prices.
I can't rate the service I get enough. I discovered the kids had sprinkled TUMERIC all through the house on my 3 month new carpet. elite turned up the next day and got it out. "Rating by: Nadia | Rating posted: 22nd Sep, 2016 | Contact: Sean Thomas | Job date: Sep, 2016Nadia•22nd Sep, 2016•More details…
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100%"If you are looking for friendly and great service, a job done super well then these are your guys. Had ours done a few times and always 100% happy everytime. :-)"Rating by: Charlene | Rating posted: 17th Sep, 2016 | Contact: Shaun | Job date: Sep, 2016Charlene •17th Sep, 2016•More details…
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100%"This is the second time I've used the Elite team. They are super helpful, super nice and they do a great job. I would highly recommend them to anyone. Thanks for another fabulous job!"Elite Customer Service Elite responded:"Thank you Christina, we are so pleased to hear that you are happy with our service and we look forward to being of assistance to you again in the future!"Rating by: Christina | Rating posted: 6th Sep, 2016 | Contact: Christina Guy | Job date: Sep, 2016Christina•6th Sep, 2016•More details, one reply…
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100%"Quick quote/booking response from the office! Very professional and thorough job done, carpets look amazing! Will def recommend in the future, we even have them coming back soon????
Thanks for the brilliant service!!"Elite Customer Service Elite responded:"Thank you Magz, we are so pleased to hear that you are happy with our service and we look forward to being of assistance again in the future!"Rating by: Magz | Rating posted: 25th Aug, 2016 | Contact: Paul | Job date: Aug, 2016Magz•25th Aug, 2016•More details, one reply…
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100%"Arrived promptly, did a great job and was a very knowledgeable guy. I learned a lot from him!"Rating by: Samuel Davis | Rating posted: 27th Jun, 2016 | Contact: Not sure | Job date: Jun, 2016Samuel Davis•27th Jun, 2016•More details…
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100%"Elite were fast and friendly to work with. Did everything they said they would, arrived on time and offered to fix anything is not happy ( wasn't needed). Would definately use again."Rating by: Miles | Rating posted: 10th Jun, 2016 | Contact: Miles Clark | Job date: Jun, 2016Miles•10th Jun, 2016•More details…
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100%"We had a great experience with Elite Cleaning. We had 3 rugs in desperate need of a clean. Sean from Elite was easy to deal with, turned up on time and realised we had a small child so proactively used eco products on our rug for safety.
Our rugs look brand new! We will definitely be using Elite Carpet Cleaning again.
"Rating by: Sheridan | Rating posted: 29th Apr, 2016 | Contact: Sean Thomas | Job date: Apr, 2016Sheridan•29th Apr, 2016•More details…
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100%"Very nice company to deal with. They did everything promised for a good price. Nice professional clean for an end of tenancy requirement."Rating by: Margaret | Rating posted: 21st Apr, 2016 | Contact: Rachel Maddox, Elite Carpet Cleaning | Job date: Apr, 2016Margaret•21st Apr, 2016•More details…
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100%"Excellent job carried out efficiently and on time. A small problem fixed promptly. Would definitely use again."Rating by: Brenda | Rating posted: 1st Mar, 2016 | Contact: Brendan | Job date: Mar, 2016Brenda •1st Mar, 2016•More details…
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100%"Rachel is very polite & professional. Shaun did a perfect job on our dirty carpet. We have a dog who had changed the color of our carpet. Shaun arrived well before time, explained us the process & carried on with the job. Shaun noticed tiny marks on the carpet & tried to remove them. 10/10. Will definitely promote your business amongst our friends & Colleagues at work. Worth every penny.
"Rating by: sheila | Rating posted: 29th Feb, 2016 | Contact: shaun | Job date: Feb, 2016sheila•29th Feb, 2016•More details…
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100%"Brendan turned up right on time and got stuck in. I am very happy with the job. Brendan is a great advert for your services. Would definitely use Elite again. Service from Rachael in office was also outstanding. Quote was quick & accurate. These guys are on the ball!"Rating by: ian | Rating posted: 5th Feb, 2016 | Contact: ian nott | Job date: Feb, 2016ian•5th Feb, 2016•More details…
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100%"Right on time... pleasant intro and excellent efficient service with attention to detail .. unrushed service by Brendon and very obliging to boot. Very pleased with this service and will certainly use again on past performance .. pleased to say I can highly recommend."Rating by: Roger | Rating posted: 3rd Feb, 2016 | Contact: Brendon | Job date: Feb, 2016Roger•3rd Feb, 2016•More details…
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95%"Came almost immediately and did excellent work. Highly recommended."Rating by: Phyllis | Rating posted: 6th Jan, 2016 | Contact: not known | Job date: Jan, 2016Phyllis•6th Jan, 2016•More details…
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100%"Sean, Rachael and the Team at Elite Carpets have been one of our preferred suppliers for the past 3 years,
We would highly recommend them.
They are absolutely fantastic, honest and reliable.
They will always go out of there way to help us out.
"Rating by: Tina | Rating posted: 5th Jan, 2016 | Contact: Lj Hooker Auckland Central | Job date: Jan, 2016Tina •5th Jan, 2016•More details…
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100%"Arrived on time. Very impressed with the standard of service & the advice given. Finished on time. Price reasonable .Highly recommended."Rating by: Les | Rating posted: 4th Jan, 2016 | Contact: Can't remember! | Job date: Jan, 2016Les•4th Jan, 2016•More details…
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100%"We utilise Elite Carpet Cleaning for Home, Office and also refer them to our clients on a regular basis. Always professional, punctual and personable!! "Rating by: Thom | Rating posted: 31st Dec, 2015 | Contact: Sean Thomas | Job date: Dec, 2015Thom•31st Dec, 2015•More details…
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100%"I had a flood, called our insurance provider and elite was sent, all sorted in a few days, dried out and cleaned the carpet and even relayed it, all before Christmas! Great, fast service, thanks."Rating by: Arren | Rating posted: 25th Dec, 2015 | Contact: Sean thomas | Job date: Dec, 2015Arren•25th Dec, 2015•More details…
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100%"Great job on the carpets guys . "Rating by: Justin | Rating posted: 25th Dec, 2015 | Contact: Rachael | Job date: Dec, 2015Justin •25th Dec, 2015•More details…
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100%"Great job. Very professional. Would recommend them to anyone."Rating by: Simone | Rating posted: 24th Dec, 2015 | Contact: Sean Thomas | Job date: Dec, 2015Simone •24th Dec, 2015•More details…
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100%"Sean did a great job as usual. On time and very reasonably priced. Highly recommend Sean and the team!!"Rating by: Ben | Rating posted: 24th Dec, 2015 | Contact: Sean | Job date: Dec, 2015Ben•24th Dec, 2015•More details…
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100%"Absolutely fantastic service and execution of the job! Would definitely use again and recommend to all. Thank you Elite! "Rating by: Elise | Rating posted: 24th Dec, 2015 | Contact: Sean Thomas | Job date: Dec, 2015Elise•24th Dec, 2015•More details…
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100%"Shaun was very helpful and removed all the stains that I thought would never come out! Great price as well"Rating by: Alec | Rating posted: 23rd Dec, 2015 | Contact: Shaun | Job date: Dec, 2015Alec•23rd Dec, 2015•More details…
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90%"fantastic service and they were on time also very friendly and a superb job im am very happy with this company i wiuld recomend them to every one"Rating by: aaron | Rating posted: 23rd Dec, 2015 | Contact: aaron | Job date: Dec, 2015aaron•23rd Dec, 2015•More details…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90% -
100%"A great job by Sean and the team! Our cream settee and stool need a clean each year and these guys really make in glow! The rug and carpet looked fantastic! Cheers Guys!"Rating by: Bruce | Rating posted: 23rd Dec, 2015 | Contact: Sean | Job date: Dec, 2015Bruce•23rd Dec, 2015•More details…
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100%"Elite Carpet Cleaning are efficient, well presented and easy to deal with. They did a great job with our carpets. I would highly recommend them."Rating by: Stu | Rating posted: 23rd Dec, 2015 | Contact: Stu | Job date: Jul, 2015Stu•23rd Dec, 2015•More details…
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100%"Sean is a great worker and my carpets look fantastic. I thoroughly recommend Elite Carpet Cleaning"Rating by: Beryl | Rating posted: 23rd Dec, 2015 | Contact: Rachael Maddox | Job date: Dec, 2015Beryl•23rd Dec, 2015•More details…
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100%"Sean and Rachael are fantastic, we have used them many times with no problems.
Highly recommend Elite Carpet Cleaning and will be continuing to use them in the future. "Rating by: The Rent Place Ltd | Rating posted: 23rd Dec, 2015 | Contact: Sean Thomas | Job date: Dec, 2015The Rent Place Ltd•23rd Dec, 2015•More details…
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100%"Great job, friendly tradesman. On time in budget. What more could you ask for. Highly recommended!"Rating by: Simon | Rating posted: 23rd Dec, 2015 | Contact: Sean thomas | Job date: Dec, 2015Simon•23rd Dec, 2015•More details…
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100%"Outstanding fantastic carpet cleanings, prompt go out of there way to help communicate and follow up! Highly recommend them. "Rating by: Vanessa Parker | Rating posted: 22nd Dec, 2015 | Contact: Rachael Maddox | Job date: Dec, 2015Vanessa Parker•22nd Dec, 2015•More details…
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100%"Great Service, came on time , excellent results, recomended"Rating by: Tim | Rating posted: 21st Dec, 2015 | Contact: Tim | Job date: Dec, 2015Tim•21st Dec, 2015•More details…
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100%"Sean and Rachel from Elite Carpet Cleaning have taken excellent care of my carpet cleaning/stain removal requests over recent months (and in the past).
I only use Sean and Rachel. They have proven very reliable - coming within days and on time.
And, of course, the result of the clean/stain removal is impressive."Rating by: Janet | Rating posted: 21st Dec, 2015 | Contact: Sean | Job date: Dec, 2015Janet•21st Dec, 2015•More details…
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100%"Great, fast, friendly service, thanks."Rating by: Paul | Rating posted: 19th Dec, 2015 | Contact: Sean | Job date: Dec, 2015Paul•19th Dec, 2015•More details…
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100%"I highly recommend Elite Carpet Cleaning - for professionalism and quality of service. I was running late so had to rely on the technician to let himself in. All was fine he was incredibly polite and the carpets looked great. Would definitely use Elite again. Thank you."Rating by: Karen | Rating posted: 18th Dec, 2015 | Contact: Rachael Maddox | Job date: Dec, 2015Karen•18th Dec, 2015•More details…
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100%"Just had our carpets cleaned by Elite Carpert cleaning. I choose this company to use after alot of google searching as I like to support small NZ owned business and they had heaps of great positive feedback. They certainly lived up to this. Very friendly service and advise from Rachel when I called up to book the job. Then Brendon came and did the clean. He arrived on time. Was very friendly and explained everything and did an excellent job. Very impressed and will definitely be getting… them back again."Rating by: Kelly | Rating posted: 17th Dec, 2015 | Contact: Brendon | Job date: Dec, 2015Kelly•17th Dec, 2015•More details…
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100%"Spoke to Rachel to get a quote and she was very helpful. Brendan arrived to do the job at the appointed time and we are very pleased with the result. Carpet looks and feels fresher and we were very pleased with the good value for the price. Would definitely use Elite again."Rating by: Anne | Rating posted: 10th Dec, 2015 | Contact: Brendan | Job date: Dec, 2015Anne•10th Dec, 2015•More details…
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100%"The best carpet clean I have ever had. Amazingly helpful on the phone responded to my panicked emergency call kindly and efficiently. Did an amazing job both on managing to remove an entire cup of black coffee off my carpet and the left the whole carpet looking like new. Brendon was a gem; efficient and unfailingly helpful
Thanks you I will use no one else but Elite to clean my carpet from now on.
"Rating by: Frances | Rating posted: 3rd Dec, 2015 | Contact: Brendon | Job date: Dec, 2015Frances•3rd Dec, 2015•More details…
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100%"Moved in to a new house, had flee treatment done and carpet scrubbing with steam clean as old owners had 1 cat and 2 dogs! Great service, great result and no more flees or pet hair, thanks to the team at elite carpet cleaners. "Rating by: Bex | Rating posted: 20th Oct, 2015 | Contact: Rachael | Job date: Oct, 2015Bex•20th Oct, 2015•More details…
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100%"Daughter had used elite twice before so decided to give them a call when we wanted our yearly carpet clean done. Sean at Elite was great - we rang and organised for the day we wanted and he did a great job, even made time to clean a rug that I had forgotten to ask about when I booked them. Awesome job thanks, will use again"Rating by: Liz | Rating posted: 14th Sep, 2015 | Contact: Liz | Job date: Sep, 2015Liz•14th Sep, 2015•More details…
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100%"They made everything ridiculously easy for us to organise and the technician did a great job. I have already recommended Elite to others and will continue to do so."Rating by: Katie | Rating posted: 7th Sep, 2015 | Contact: Rachael Maddox | Job date: Sep, 2015Katie•7th Sep, 2015•More details…
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100%"Today was the second time we have used Elite and the service and professionalism was just as outstanding as last time. Our technician was friendly and extremely thorough. I wouldn't dream of choosing any other carpet cleaning company."Rating by: Natalie | Rating posted: 6th Aug, 2015 | Contact: Sean (Technician) Rachel ( Office) | Job date: Aug, 2015Natalie •6th Aug, 2015•More details…
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100%"Outstanding service and value for money. Technician was prompt, friendly and very professional. Would not hesitate to use again or recommend to others. "Rating by: Corey | Rating posted: 27th May, 2015 | Contact: Sean | Job date: May, 2015Corey •27th May, 2015•More details…
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100%"I booked Elite for the first time after reading the NoCowboys reviews. It was great to be able to book a visit over the phone at short notice to coincide with a day at home. On the morning I had a call from the guys to see if they could come earlier and they turned up exactly on time. These friendly professionals did a great job on my carpet and it was an added bonus they could accommodate my request to spruce up some sofa cushions. Thanks Elite, you will be booked again. "Rating by: Alison | Rating posted: 20th May, 2015 | Contact: Aaron? | Job date: May, 2015Alison•20th May, 2015•More details…
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100%"Got the house groomed by this company and had no issues. Were on time and hammered out the work no worries. End result was great. Myself and wife extremely happy with work done and will be using this company again."Rating by: Kit | Rating posted: 19th May, 2015 | Contact: Sean and Aaron | Job date: May, 2015Kit•19th May, 2015•More details…
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100%"Got the guys to clean the carpets at a rental property. Excellent service, on time, great job and amazing follow up to ensure we were happy with the job."Rating by: Bruce | Rating posted: 8th Apr, 2015 | Contact: Sean | Job date: Apr, 2015Bruce•8th Apr, 2015•More details…
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100%"Great, friendly service and the couch came up better than I thought it would. Much better than the previous guys I used. Will definitely use Elite again."Rating by: Joel | Rating posted: 5th Apr, 2015 | Contact: Sean | Job date: Apr, 2015Joel•5th Apr, 2015•More details…
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98%"Third time we have used Elite - we don't call anyone else now. They are great to deal with re bookings, and cleanings have always been done just how we like them - professionally."Rating by: Barry | Rating posted: 3rd Apr, 2015 | Contact: Sean | Job date: Apr, 2015Barry•3rd Apr, 2015•More details…
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98%"Great service, the guys arrived on time, neatly attired and very professional. After a quick look around they got stuck in and had the job done in an hour. Got all the stains out and left the carpet like new again. Throughly recommended."Rating by: Paul | Rating posted: 31st Mar, 2015 | Contact: Paul Lofroth | Job date: Mar, 2015Paul•31st Mar, 2015•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
98%"A+ service . removed all traces of cat pee from my $700 car seats .
would use their services again"Rating by: nick | Rating posted: 18th Feb, 2015 | Contact: Sean Thomas | Job date: Feb, 2015nick•18th Feb, 2015•More details…
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100%"AMAZING!! A brilliant result from Elite I am so happy!! I rang them at midday and they were at my house at 5pm and its like the stains never even happened... I would recommend Elite to anyone and I will use them again for sure!! Communication was excellent and right on time as well as very personable - excellent service! They even have an EFTPOS/Credit card machine so I didn't have to make a trip to the ATM."Rating by: Alicia | Rating posted: 9th Feb, 2015 | Contact: Shaun | Job date: Feb, 2015Alicia•9th Feb, 2015•More details…
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100%"Best carpet cleaning experience yet! Courteous, professional, great value, punctual & absolutely the best quality carpet clean hands down; the carpet has been totally revived. Very highly recommended."Rating by: Callum | Rating posted: 31st Jan, 2015 | Contact: Sean | Job date: Jan, 2015Callum•31st Jan, 2015•More details…
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100%"I have used Elite Carpet Cleaning at home and at my place of work, I find it so simple to make a booking i simply just phone the 0800 number and get a polite and helpful young lady down the other end of the phone. I give her my info and a time that suits and the technicians have turned up well presented, well mannered and ON time. They did amazing jobs on my carpets both at home and work! I will be useing them in the future thats for sure. Thanks guys! Great Work!"Rating by: Sarah | Rating posted: 29th Jan, 2015 | Contact: Sarah McCartney | Job date: Jan, 2015Sarah•29th Jan, 2015•More details…
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100%"Excellent service. "Rating by: Sigrid | Rating posted: 13th Jan, 2015 | Contact: Aaron and Shaun | Job date: Jan, 2015Sigrid•13th Jan, 2015•More details…
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100%"This is the 2nd year we have used Elite. Having two labradors we asked for a deep scrub before the cleaning to remove any dog hair the vacuum can't pick up. From the friendly and helpful lady who first takes my call to the guys who do the carpets the service is exceptional and reasonably priced. I won't be using any other company to clean my carpets. "Rating by: Jane | Rating posted: 24th Nov, 2014 | Contact: Sean | Job date: Nov, 2014Jane•24th Nov, 2014•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Excellent job done by the Elite guys. I will definitely be using them again."Rating by: Greg | Rating posted: 1st Oct, 2014 | Contact: Rachael Maddox | Job date: Sep, 2014Greg•1st Oct, 2014•More details…
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100%"Fantastic work. I was very impressed with Elite from the first point of contact through to the carpet cleaning. The lady who answered the phone was very helpful and was able to make a booking for me the next day. The guys turned up on time and were professionally presented (tidy uniforms and a clean van). They did a great job at cleaning the carpets and didn't leave behind any mess. I will use Elite again."Rating by: Ben | Rating posted: 2nd Sep, 2014 | Contact: NA | Job date: Sep, 2014Ben•2nd Sep, 2014•More details…
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100%"Fabulous service - were able to come next day for me. Sean arrived on time & did a fab job on our carpet rug & did a hallway runner & front door mat at no extra charge. My carpet has had 6 years of tenants - was filthy & is now sparkling clean!!! Would totally recommend - thought price was very good too!"Rating by: Shelley | Rating posted: 9th May, 2014 | Contact: Sean | Job date: May, 2014Shelley•9th May, 2014•More details…
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100%"Fantastic service! Had just moved out of the house, our original carpet cleaners never showed so my mother called Elite early on a monday morning and they came the same day and did a great job. Decent price too. Will use again"Rating by: Alisa | Rating posted: 25th Mar, 2014 | Contact: A lovely lady | Job date: Mar, 2014Alisa•25th Mar, 2014•More details…
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98%"Great service and communication from this company. Would definitely use them again."Rating by: Tatjana | Rating posted: 9th Mar, 2014 | Contact: Aaron | Job date: Feb, 2014Tatjana•9th Mar, 2014•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"I contacted this company for a carpet clean in our new, empty house and from the outset they were pleasant, efficient and cost effective. I am impressed with their eco friendly cleaners and was impressed when they offered fragrance free products for my husband who has allergies. I wasn't present for the clean but was assured by my mother that the technician was extremely quick and thorough. We are delighted with the job that was done and will certainly use them in the future. "Rating by: Kate | Rating posted: 22nd Feb, 2014 | Contact: Rachael | Job date: Feb, 2014Kate•22nd Feb, 2014•More details…
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100%"Available at short notice, friendly, on time, quick and reasonably priced. Would definitely go with them again and recommend them to others."Rating by: Julia | Rating posted: 16th Feb, 2014 | Contact: Rachel | Job date: Jan, 2014Julia•16th Feb, 2014•More details…
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100%"The booking was very easy and everything else happened automatically. They arrived on time, executed the job nice and quickly and very customer friendly. Thank you"Rating by: Falk | Rating posted: 3rd Jan, 2014 | Contact: Rachael Maddox | Job date: Dec, 2013Falk•3rd Jan, 2014•More details…
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100%"Arrived on time. Friendly, polite and happy to explain things along the way. Aaron worked efficiently to get the best out of our very grubby lounge suite. Thank you. We will definitely use your company again."Rating by: Judith | Rating posted: 11th Dec, 2013 | Contact: Aaron | Job date: Nov, 2013Judith •11th Dec, 2013•More details…
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100%"Excellent service from the first phone call to the end product. Great value, excellent job and the carpets and furniture have come up extremely well. Will certainly recommend."Rating by: Jane | Rating posted: 5th Dec, 2013 | Contact: Shaun | Job date: Nov, 2013Jane•5th Dec, 2013•More details…
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100%"Great job, friendly service, arrived right on time. Have already recommended to friends, and will be a return customer."Rating by: Anna | Rating posted: 3rd Dec, 2013 | Contact: - | Job date: Dec, 2013Anna•3rd Dec, 2013•More details…
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100%"Very professional and friendly service. An old stain in our carpet is a lot less visible and we will get them on to any future stain immediately. Highly recommended. "Rating by: Geoff | Rating posted: 6th Sep, 2013 | Contact: Aaron | Job date: Aug, 2013Geoff•6th Sep, 2013•More details…
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100%"nice job, best value for money, have already recommend to friends! "Rating by: Yan | Rating posted: 9th Aug, 2013 | Contact: Sean | Job date: Aug, 2013Yan•9th Aug, 2013•More details…
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98%"They were great, we are very happy with the result, very good value for money, and they did the best to fit in our busy schedule :-)"Rating by: Paula | Rating posted: 28th May, 2013 | Contact: Rachael Maddox | Job date: May, 2013Paula•28th May, 2013•More details…
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100%"Rang them at short notice and they were so nice and squeezed the job in just before a long weekend. The guys were friendly and very efficient, they did a great job and I wouldn\'t hesitate to use them again or recommend them to others."Rating by: Ruth | Rating posted: 6th May, 2013 | Contact: Can't Remember | Job date: Mar, 2013Ruth•6th May, 2013•More details…
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100%"Brilliant service!! With 2 cats, 2 dogs and 2 kids under 4 our very light coloured carpet was revolting!. The end result was that i walked in and wondered if they replaced the carpets! Will happily use again and have already recomended to others."Rating by: Karen | Rating posted: 18th Apr, 2013 | Contact: Elite Carpet Cleaning | Job date: Apr, 2013Karen•18th Apr, 2013•More details…
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98%"Great service! Priced very realistically and our carpets are noticably cleaner. Old stains are less visible we were given good advice for future stains. Im recommending this company to everyone i know. Thank you guys for such efficient service. We are very happy with the result. "Rating by: Jean And Ron | Rating posted: 11th Feb, 2013 | Contact: Sean? | Job date: Feb, 2013Jean And Ron•11th Feb, 2013•More details…
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100%"My carpets and mats look like new again thanks to Sean and the team at Elite carpet clean! A very professional and friendly service. Quick and easy to organize, taking the hassle out of moving house! Thanks Sean, I really appreciate it. "Rating by: Emma | Rating posted: 6th Feb, 2013 | Contact: Emma | Job date: Feb, 2013Emma•6th Feb, 2013•More details…
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100%"Fantastic company. Arrived on time. Rachael was very understanding as they could not get in the first time they arrived. Made a second appointment for the next day. Again arrived on time and were quick to complete the job. Price was very reasonable and carpet looks lovely. I would not hesitate to use them again."Rating by: Janice | Rating posted: 9th Dec, 2012 | Contact: Rachael | Job date: Dec, 2012Janice•9th Dec, 2012•More details…
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100%"I had a job at a rental property that needed dealing with in a day or so. I spoke to Rachel at 9.30 and her team were at my property by 12.30.
They did a great job - quick, efficient and good value for money.
The carpets hadn\'t been cleaned since new (6 years) so it wasn\'t the easiest of jobs.
Would definitely use again.
Thanks for your help.
"Rating by: Sandra | Rating posted: 26th Nov, 2012 | Contact: Rachel | Job date: Nov, 2012Sandra•26th Nov, 2012•More details…
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100%"So nice to deal with a company like this. The appointment was made over the the phone so I had nothing in writing. I was just hoping they\'d turn up when they were supposed to.... they did! . The guy was lovely to deal with, was on time, did a perfect job with no hassle or drama and took debit card payment at my house
If you want easy and affordable, choose this company. I\'d recommend their services and use them again in the future! Thank you so much! "Rating by: Samantha | Rating posted: 30th Aug, 2012 | Contact: Rachel | Job date: Aug, 2012Samantha•30th Aug, 2012•More details…
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100%"We had a disaster today. Our cat walked black ink through every room in our house staining our beige carpet. Sean came immediately and cleaned it all up. What a friendly and helpful guy!! Thoroughly recommended."Rating by: Maureen Conner | Rating posted: 29th Aug, 2012 | Contact: Sean | Job date: Aug, 2012Maureen Conner•29th Aug, 2012•More details…
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100%"Quite simply, if you appreciate top quality work, attention to detail, punctuality and someone who is honest and reliable, look no further than Sean at Elite.
He turned up on time, was very personable, told me what he was going to do, what the treatment entailed and how long it was going to take. I had already got another quote for the same job and Elite were the same price. The quote was exactly as described over the phone and nothing extra. My decision to go with Elite was because of the… ratings that I saw on this site. Sean delivered exactly as he promised, ahead of time.
"
An exceptionally satisfied customer who will continue to use Elite in the future. If all businesses were as good as this, there would be no need for No Cowboys.Rating by: Matt | Rating posted: 8th Jun, 2012 | Contact: Sean | Job date: Jun, 2012Matt•8th Jun, 2012•More details…
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100%"Elite Carpet Cleaning is great. Sorry I cannot remember the dude\'s name. I booked two jobs with them. All are completed very well and the carpets are very very clean. By talking to the guy, I learned that this is his family business. He has been helping out his dad with the cleaning jobs since he is young. He gave me feedback on the jobs he has done for me. e..g there is some paint he cannot get rid of from the carpet, which is understandable. He also asked me how I find them. This just shows… he cares about the business. I am very happy with Elite Carpet Cleaning and wouldn\'t hesitate to use them again."Rating by: Tom S | Rating posted: 22nd May, 2012 | Contact: Cannot Rememjber | Job date: May, 2012Tom S•22nd May, 2012•More details…
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100%"very friendly and helpful"Rating by: Bruce | Rating posted: 11th May, 2012 | Contact: Sean | Job date: May, 2012Bruce•11th May, 2012•More details…
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98%"Sean arrived on time and finished the work promptly. He was friendly, informative and reduced the charge when he said my carpets were not in need of the original quoted services.
Only strange thing was that he was still wearing his shoes when he came in to do the carpet so there was a little dirt left over from that, but other than that, excellent! =)
"Rating by: Noel | Rating posted: 11th May, 2012 | Contact: Sean | Job date: May, 2012Noel•11th May, 2012•More details…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100% -
100%"Sean did a great job for us. Carpets were left in great condition in our old and new property. Upholstery also protected. Really friendly and helpful. Would recommend to anyone."Rating by: Chris | Rating posted: 13th Mar, 2012 | Contact: Sean | Job date: Mar, 2012Chris•13th Mar, 2012•More details…
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100%"Sean and the Staff were fantastic to deal with and the job was done on time and at a very reasonable price. I will definitely be using Elite in the future and recommending to my friends. AAA"Rating by: Ben | Rating posted: 8th Mar, 2012 | Contact: Sean | Job date: Mar, 2012Ben•8th Mar, 2012•More details…
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100%"Great company to deal with from the office lady who organised our booking to Sean the cleaner who was extremely organised and on time. We were extremely impressed with their service and would not hesitate in recommending them to others."Rating by: Ana | Rating posted: 6th Mar, 2012 | Contact: Sean Thomas | Job date: Mar, 2012Ana•6th Mar, 2012•More details…
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100%"We would like to thank Sean for a fantastic job with cleaning our carpet - he was prompt and reliable, and went the extra mile in several aspects: stain treatment, lifting light furniture, cleaning our mats, lending us two carpet dryer units (as it was an overcast day) and using the carpet scrubber to ensure a deep, thorough clean in our son\'s room as he has asthma (all at no extra charge).
We found Sean to be efficient and extremely thorough, and we are thrilled with the results (our… carpet is soft and clean, just like new!). We have no hesitation in recommending Elite Carpet Cleaning, and thank Sean for his excellent serice.
"
Kind regards
K & M Wong, AlbanyRating by: Maria | Rating posted: 4th Mar, 2012 | Contact: Sean | Job date: Mar, 2012Maria•4th Mar, 2012•More details…
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100%"Highly Recommended ! Sean was very friendly.
I was 100% satisfied with the job he did on my carpets.
I would definitely recommend Sean to people who need carpet cleaning service.
Thank you A
"Rating by: John | Rating posted: 28th Feb, 2012 | Contact: Sean Thomas | Job date: Feb, 2012John•28th Feb, 2012•More details…
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100%"Shaun responded to my phone call straight away and a booking was made at a time that was convenient for me. He showed up on time and his cheerful attitude toward the job made him a very approachable person. He did a extreemley thorough job of cleaning my couch and spent extra time on the spots that required a little more work. my couch looks like new again and smells great. i will definatly be using elites services again in the future. "Rating by: Hayley | Rating posted: 17th Jan, 2012 | Contact: Shaun | Job date: Jan, 2012Hayley•17th Jan, 2012•More details…
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100%"Was very pleased with the customer service from Elite. Cleaning was done within 2 days of my contact. Shaun was prompt and very friendly. Carpets looked great. No hassle and excellent service. Thank you."Rating by: Katrina | Rating posted: 15th Jan, 2012 | Contact: Rachel | Job date: Jan, 2012Katrina•15th Jan, 2012•More details…
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100%"Very professional and friendly service, excellent job on some quite dirty sofas. I wouldn\'t hesitate to use them again, and I highly recommend them."Rating by: Helen | Rating posted: 12th Jan, 2012 | Contact: Sofa | Job date: Dec, 2011Helen•12th Jan, 2012•More details…
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100%"Just like to say thanks for the lads that came around to clean my carpet today. Both very friendly and exceptionally professional. Excellent service! I will definitely be using Elite again.
Cheers,
Sarah Weber.
"Rating by: Sarah | Rating posted: 13th Dec, 2011 | Contact: Sorry Cant Remember | Job date: Dec, 2011Sarah•13th Dec, 2011•More details…
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100%"Great service thanks!! "Rating by: Heidi | Rating posted: 11th Dec, 2011 | Contact: Sean | Job date: Dec, 2011Heidi•11th Dec, 2011•More details…
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100%"Polite, punctual, excellent job, very reasonably priced"Rating by: Fiona | Rating posted: 5th Dec, 2011 | Contact: Sean | Job date: Oct, 2011Fiona•5th Dec, 2011•More details…
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100%"Sean did a great job on the carpet. Would recommend them to anyone and definitely use them again."Rating by: Brent | Rating posted: 11th Nov, 2011 | Contact: Sean | Job date: Nov, 2011Brent•11th Nov, 2011•More details…
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100%"Rachael and Sean are both very helpful. Great to deal with! They did an awesome job for us. Highly Recommended to all our tenants and everyone! Kind Regards Goodwill Property Management."Rating by: Elizabeth | Rating posted: 12th Oct, 2011 | Contact: Rachael Maddox | Job date: Sep, 2011Elizabeth•12th Oct, 2011•More details…
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100%"Elite carpet cleaning were excellent, Inspected my carpet and explained their action plan well before and after treatment. Carpet wasn't soaked like many others I tried, dried quickly. They even cleaned all my loose rugs and upholstery witch now looks like new and gave me solid advice. I would highly recommend them.
Although they are not the cheapest they are worth every cent!!Thanks Matt.
"Rating by: Matt | Rating posted: 15th Aug, 2011 | Contact: Sean | Job date: Aug, 2011Matt•15th Aug, 2011•More details…
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100%"Sean was great, we phoned to obtain a quote on cleaning our 2x offices and hallway. Sean was here the next day and on the time he stated. Sean was able to remove the coffee stains and the carpets could be walked on straight after he left. Great service and we look forward to using Elite Carpet Cleaning in the future. "Rating by: Pip | Rating posted: 29th May, 2011 | Contact: Sean Thomas | Job date: May, 2011Pip•29th May, 2011•More details…
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100%"I had a flood from my dishwasher l late Sat night and called Sean. He promptly came out and sorted everything at a very reaasonable price (Cheaper than other companies I spoke to!!). Sean left drying equipment behind and returned a 3 days later to check on the job at the time he said he would. I thought it was really cool that a week later Sean contacted me to check that everything was ok and I was happy which I was. I was really impressed with Seans professionalism and the fact that he… genuinely cared about how the job turned out. I will def use Elite again and I would recommend Elite to my friends! Quality workmanship and a really good price. Good on you Sean you saved me from the wife freaking out and I appreciate that you went the extra mile. Very happy :)"Rating by: Ben | Rating posted: 18th May, 2011 | Contact: Sean | Job date: May, 2011Ben•18th May, 2011•More details…
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100%"Sean is fantastic. I highly recommend his service, he is knowledgeable and thorough!"Rating by: Jan | Rating posted: 2nd May, 2011 | Contact: Sean Thomas | Job date: May, 2011Jan•2nd May, 2011•More details…
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100%"Having had a lot of pets in the house over the years, the carpets have been in need of a good clean -- and although I\'ve had many different cleaners come in, none of done such a good job as that of Elite Carpet Cleaning. The carpets look lovely and fresh and smell divine. Mr Thomas was prompt and efficient in his work with a lovely disposition, and his prices were extremely reasonable considering how beautifully the carpets came out. Thanks!"Rating by: Lania | Rating posted: 28th Apr, 2011 | Contact: Sean Thomas | Job date: Feb, 2011Lania•28th Apr, 2011•More details…
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100%"excelent job and cheap too will recomend elite too anyone needing their carpets cleaned "Rating by: Steve F | Rating posted: 19th Apr, 2011 | Contact: Sean | Job date: Mar, 2011Steve F•19th Apr, 2011•More details…
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100%"professional service and arrived on time. Cleaned our rental house and made the carpet look like new! The man was friendly and honest about which stains would come out, surprisingly the toughest stains came out! Having been let down before by other carpet cleaners i will definitely only use Elite. Will be reccommending Elite to Friends and Family.- very impressed with Elites work. Thanks Jess!
"Rating by: Jess Simpson | Rating posted: 18th Apr, 2011 | Contact: Sean | Job date: Apr, 2011Jess Simpson•18th Apr, 2011•More details…
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100%"I received fast, prompt service, on time and efficient. Would highly recommend and use again A
"Rating by: Sarah | Rating posted: 17th Apr, 2011 | Contact: Sean | Job date: Apr, 2011Sarah•17th Apr, 2011•More details…
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100%"Fantastic job! It is rare for a trades person to be on time but you impressed with a job well done, on time and in short notice. Thanks heaps.
"Rating by: Rach | Rating posted: 15th Apr, 2011 | Contact: Sean | Job date: Apr, 2011Rach•15th Apr, 2011•More details…
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100%"Very efficient and friendly. Will recommend Elite to all my friends and family. Great service with fantastic outcome!!! Def will use again when needed :) K
"Rating by: Kristina | Rating posted: 15th Apr, 2011 | Contact: Sean | Job date: Feb, 2011Kristina•15th Apr, 2011•More details…
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100%"Great Job, carpets now look like new again!. and they got 90% of the stains out, 10/10 for elite carpet cleaning and thanks so much :) "Rating by: Sally | Rating posted: 14th Apr, 2011 | Contact: Sean | Job date: Jan, 2011Sally•14th Apr, 2011•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Primary contact
Elite Customer Service Elite
Phone number
0800438354
Website
https://www.getelite.co.nz/
Availability
This week/ASAP
Postal address
PO box 144,
Albany Village,
Albany,
0755
About us
Elite Carpet Cleaning offers a professional, friendly and thorough steam cleaning and flood restoration service for both residential and commercial properties AUCKLAND WIDE - from Bombay to Mangawhai and everywhere in between!
- Qualified Technicians
- Eco-Friendly Product Options
- Van-mounted and Portable Machines
- Quality Service
- Mobile Eftpos
What we do
As a member of the Carpet Cleaners Association of New Zealand (CCANZ) and the Institute of Inspection, Cleaning and Restoration Certification (IICRC), Elite Carpet Cleaning holds themselves to the highest standards of workmanship, professionalism and customer service.
Based and operating in Auckland, our institute-certified technicians use both portable and van-mounted machines, combined with Eco-Friendly products to provide a thorough clean that is safe for you, your family and the environment!!
Catering to Commercial properties, Residential properties and Insurance Company's our services include steam cleaning of all types of carpets, upholstery, rugs, mattresses, carpet patch repair, carpet starching, laying as well as an Emergency Flood Response Service.
All Vans have Mobile EFTPOS & accept Credit Cards.
Contact us today for a free, no-obligation quote.
[email protected]
www.getelite.co.nz
0800 GET ELITE
(0800-438-354)
Categories we service
Rug Cleaning, Pest inspections and control, Odour Removal Service, Furniture Cleaning, Floors & Carpet, Floor Cleaning, Flood & Fire Restoration, Commercial and Office Cleaning Services, Carpet Repair, Carpet Layers, Carpet Cleaning Services, Building repair service
Areas we service
Woodhill, Wiri, Whitford, Whitby, Whenuapai, Westmere, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wellsford, Wattle Downs, Waterview, Warkworth Township, Waiwera, Waitoki, Waitakere City and Suburbs, Waitakere City, Wairau Valley (North Shore), Wainui, Waimauku, Waikowhai, Waiheke and Gt Barrier Islands, Unsworth Heights, Totara Heights, Torbay, Titirangi, Tindalls Bay, Three Kings, Te Papapa, Te Hana, Te Atatu, Taupaki, Tamaki, Takapuna, Takanini, Swanson, Sunnyvale, Sunnynook, Stillwater, Stillwater, Stanmore Bay, St Marys Bay, St Lukes, St Johns, St Heliers, Snells Beach, Silverdale, Sandringham, Royal Oak, Rothesay Bay, Rosedale (Auckland), Rodney Area, Riverhead, Remuera, Redvale, Red Beach, Ranui (Waitakare), Pukekohe, Puhoi, Port Albert, Ponsonby, Pokeno, Point Chevalier, Penrose, Parnell, Paremoremo, Parau (AKL), Parakai, Papatoetoe, Papakura Central, Papakura Area, Panmure, Pakuranga, Otara (Manukau), Otahuhu, Orewa, Orakei, Onehunga, One Tree Hill, Omaha, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milwater, Milford, Milford, Middlemore, Mellons Bay, Meadowbank, Matakana, Massey, Manurewa, Manukau City and Suburbs, Manukau central, Manly, Mangere Bridge, Mangere, Mangawhai, Makarau, Mairangi Bay, Mahurangi West, Lynfield, Leigh, Laingholm, Kumeu, Kohimarama, Kingsland, Kingseat, Kelston, Kelson, Kaukapakapa, Karaka, Island Bay, Huapai, Howick, Hobsonville, Hillsborough (Taranaki), Hillsborough (Auckland), Hillcrest (North Shore), Highland Park, Herne Bay, Herald Island, Henderson Valley, Henderson, Helensville Central, Hatfields Beach, Half Moon Bay, Gulf Harbour, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, Freemans Bay, Franklin Central, Franklin Area, Forrest Hill, Flat Bush, Epsom, Ellerslie, Eastern Beach, East Tamaki, Drury, Dome Valley, Devonport, Dairy Flat, Cockle Bay, Coatesville, Clevedon, Clendon Park, Clarks Beach, Central Park, Castor Bay, Campbells Bay, Burwood, Bucklands Beach, Browns Bay, Botany Downs, Bombay, Blockhouse Bay, Birkenhead, Birkdale, Bethells Beach, Belmont (Auckland), Beachlands, Beach Haven, Bayswater, Bay View, Balmoral, Avondale (Auckland), Auckland Region, Auckland City and Suburbs, Auckland Central, Ascot Park, Army Bay, Arkles Bay, Ardmore Airport, Ardmore, Algies Bay, Albany, Airport Oaks, Ahuroa
Elite Carpet Cleaning has not given us their exact location, but they are based in Albany
Carpet Cleaning - For better…
Commercial Flood Restoration
Insurance Clams and Flood…
Carpet and structure drying,
Carpet and underlay supply…
Commercial flood repair and…
Quality equipment
Great Customer Service and…
Carpet Laying and Repairs
Commercial Carpet and…
Flood repair and carpet care…
Carpet Patch Repair and…
Fire, Smoke and Odour…
We use imported van mounted…
Structural drying with heat…
Special drying equipment for…
Flood repair Auckland, - We…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%