Name: AAAS Auckland Aerials and Satellite
Telephone: 096300595
Rating: 97.4

NoCowboys Authenticated Ratings

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob of Auckland Aerials was an absolutely professional and great installer. He was very prompt in contacting me back for an enquiry on a job and he was able to give me a fair quote. The installation finished in about hour and he charged a fair price. He showed great customer service, was very easy to talk to and very knowledgeable at diagnosing the problem. If you need someone to sort out your aerial problems I cannot recommend Rob highly enough. He is the man for the job!"

23rd Dec, 2025 • Rating by: Elyse • Contact: Rob • Job date: May, 2020

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We would highly recommend Rob and Auckland Aerials. We had an aerial blow of in high wind which needed replacing. Communication was great. He turned up when he said he would. He even went the extra mile to come back and remove another aerial that he said we didn't need. And such a reasonable charge. Thank you!"

17th Jan, 2025 • Rating by: Joy • Contact: Rob • Job date: Jan, 2025

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Thank you so much, friendly, helpful and nice job. Would highly recommend to anyone looking for issues with reception or tv work."

17th Oct, 2024 • Rating by: Hannah • Contact: Robert • Job date: Oct, 2024

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob is a legend. He knows his job very well, was on time and his price was very reasonable."

26th Jan, 2024 • Rating by: Robert • Contact: Rohit Prasad • Job date: Jan, 2024

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob is as authentic as they come. He's a good old fashioned, skilled tradesperson doing quality work at a fair price. He turns up ontime and gets the job done. I've used Rob's services at two properties and will do again, should I need his services in the future."

22nd Jan, 2024 • Rating by: Ryan • Contact: Rob • Job date: Jan, 2024

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert turned up at 7.00 am and got right into his work, quickly diagnosed that we needed an amplifier and filter, agreed to come back as soon as the weather cleared (flooding in Auckland). Got a call from him 7 pm one night the next week to say he’d be there the next day. Completed the job and reception is now fantastic. Friendly and very accommodating, no hesitation in recommending him again."

12th Feb, 2023 • Rating by: Jason • Contact: Robert • Job date: Feb, 2023

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was on time, got the job done efficiently and definitely not a time waster. Highly recommend."

10th Feb, 2023 • Rating by: Bronson • Contact: Robert • Job date: Feb, 2023

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Super efficient and reliable - fixed the problem in a few minutes - very pleasant and easy to deal with!"

28th Oct, 2022 • Rating by: Mary • Contact: Robert • Job date: Oct, 2022

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert rectified our reception problem promptly and at a very reasonable price"

29th Aug, 2022 • Rating by: Natsha • Contact: Rob • Job date: Aug, 2022

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob was super helpful, offered suggestions to sort the problem over the phone. As further investigation was required he booked in a time and came to fix it in person, as promised."

7th Apr, 2022 • Rating by: Debbie • Contact: Rob • Job date: Apr, 2022

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert quickly and efficiently sorted out the issue with my aerial and restored reception to my television. He has a pleasant and friendly manner, and I highly recommend his services."

17th Jan, 2022 • Rating by: Elizabeth • Contact: Robert Ihle • Job date: Jan, 2022

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Great, friendly service. Came by within hours of my call and was very helpful. Quickly resolved the issue of no tv reception. Very reasonably priced. Would highly recommend."

29th Jul, 2021 • Rating by: Janice • Contact: Robert • Job date: Jul, 2021

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I highly recommend Robert from Auckland aerials, I can’t get over how absolutely fantastic he is. He came early in the morning at exactly the time promised, was really knowledgeable and so nice to deal with. Really happy with the work and even happier with the price point, just amazing!"

6th Jul, 2021 • Rating by: Sandy • Contact: Robert • Job date: Jul, 2021

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Fantastic quick service and competitive price. I called late on a Saturday afternoon not expecting the phone to be answered. Robert was friendly and helpful and promised to get back in touch on Monday to confirm a time. As promised, he called me back on Monday afternoon. He arrived at my house at 6:30 on Tuesday morning so that he could do the job before I had to go to work. Really happy with my experience with this company, so professional and trustworthy."

14th Apr, 2021 • Rating by: Jane • Contact: Robert • Job date: Apr, 2021

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Prompt, punctual, professional, pleasant and affordable. Can't recommend highly enough."

27th Aug, 2020 • Rating by: Peter • Contact: Robert • Job date: Aug, 2020

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Great service and very easy to deal with. Fit in the job and short notice."

29th Jun, 2020 • Rating by: Shaun • Contact: Rob • Job date: Jun, 2020

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert came promptly to fix issues with my TV reception. Did a thorough job.. Great communication I totally recommend his service. Happy to be able to watch TV again. Thanks Rob"

25th Mar, 2020 • Rating by: Kath • Contact: Robert • Job date: Mar, 2020

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I highly recommend Rob. He responded immediately and arrived to fix the problem at 8am the next morning."

15th May, 2019 • Rating by: Ena • Contact: Hutchinson • Job date: May, 2019

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Very quick knowledgeable and competent. Highly recommend."

2nd May, 2019 • Rating by: David Simpson • Contact: Robert • Job date: May, 2019

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob was awesome. He was early which was great, and did a great job. He explained what he was doing, and didn't leave until all channels were checked. Would definitely recommend him."

10th Apr, 2019 • Rating by: Lisa • Contact: Rob • Job date: Apr, 2019

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Great service - I rang Rob on Tuesday and he arrived early next morning - job done quickly and efficiently."

19th Dec, 2018 • Rating by: Tabatha • Contact: Rob • Job date: Dec, 2018

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Booked in quickly and easily. Very happy with outcome. Rob is friendly and did a good job. 10/10"

22nd Nov, 2018 • Rating by: Shem • Contact: Rob • Job date: Nov, 2018

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I was thrilled Robert was able to come and fix my bad reception problem the same day. He did a great job compensating for the interference from a strong cell phone tower close by and charged a fair price. I highly recommend."

8th Oct, 2018 • Rating by: Inger • Contact: Robert • Job date: Oct, 2018

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob was very quick to respond and book in a time and sorted out my UHF issues. Would definitely recommend."

26th Sep, 2018 • Rating by: Brent • Contact: Rob • Job date: Sep, 2018

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob was really great, He was available quickly, he looked for the most cost effective solution for the set up and the price was really reasonable. I would recommend AAAS Auckland Aerials and Satellite and definitely use them again"

14th Sep, 2018 • Rating by: Bridget • Contact: Rob • Job date: Aug, 2018

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Thanks Rob for responding so quickly. Hugely appreciated. Wonderful to not have snowy channels anymore! I will not hesitate getting Rob again or recommending him to anyone. AAA+++"

18th Apr, 2018 • Rating by: Claire • Contact: Rob • Job date: Apr, 2018

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob was so easy to deal with and he managed to fix our aerials in the house in no time. He was very prompt and kept in communication the whole time, I would recommend Rob to anyone who needs their Aerials sorted. Cheers Rob!"

10th Apr, 2018 • Rating by: Uasi • Contact: Rob • Job date: Apr, 2018

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob was speedy to respond to my email query, prompt when he arrived and explained the best and most cost effective solution after a thorough investigation of the problem. Really appreciated the service and speed to a positive outcome. Thanks Rob!"

1st Dec, 2017 • Rating by: Loren • Contact: Rob • Job date: Dec, 2017

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert from AAAS is professional, punctual, and very thorough. When I next have a TV aerial installation or repair job I will be using AAAS, and I suggest that you do too.

Robert surveyed our complete installation, diagnosed the problem, and fixed the issue -- all in about 30 minutes.

In addition to being efficient and competent, he was a thoroughly nice man!"

17th Oct, 2017 • Rating by: Mark • Contact: Robert • Job date: Oct, 2017

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"Rob was very good, accommodating on timing, and fixed the aerial quickly. He explained what he had needed to do, and what he had opted not to do. Great service. Would recommend."

6th Oct, 2017 • Rating by: denise • Contact: Rob • Job date: Jul, 2017

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I cannot rate Rob highly enough. I'd been having issues with my TV reception for weeks. I called Rob yesterday and he was here within 24 hours. I work a full day and out the door early but Rob offered to come extra early this morning. He was on time, super efficient, friendly, professional, reasonably priced and got the job done. AND I arrived at work on time! He was amazing. Highly recommended."

1st Sep, 2017 • Rating by: Robyn • Contact: Rob • Job date: Sep, 2017

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We had a tricky reception problem in One Tree Hill. Rob found the problem, and after a couple of visits got it sorted. Excellent and knowledgeable service,and a very reasonable bill at the end. Highly recommended!"

16th Dec, 2016 • Rating by: David • Contact: Robert • Job date: Dec, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Great work highly recommended. I will not hesitate getting Rob again or recommending him to anyone. Excellent work! I am Totally happy with his work."

1st Dec, 2016 • Rating by: P • Contact: Rob • Job date: Dec, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert is amazing. He was punctual and spotted the problem immediately. Fifteen minutes later our problem was solved and at a very reasonable cost. Would highly recommend."

28th Oct, 2016 • Rating by: Rose • Contact: Robert • Job date: Oct, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob is fabulous, similar problem to others. all pixilated and couldn't get any channel. so rang Rob he was there in a flash.
Fitted a booster, (saved me the cost of a new aerial) and he was gone. Maybe half an hour at the most. Tv going perfectly.
Second time I have used Rob, and would highly recommend him to anyone with a TV problem
This man knows his job - he is a professional !"

8th Oct, 2016 • Rating by: JAN • Contact: Rob • Job date: Oct, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob was quick, knowledgeable and very efficient. He found the right cables and installed a TV aerial outlet in my very old house, in a very short time."

7th Oct, 2016 • Rating by: Tanya • Contact: Rob • Job date: Oct, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Extremely happy with the job .firstly i cant thank him enough for travelling so far and the he was so polite and so easy to communicate with. He explained the problem so even i could grasp .
He carried out the repairs and cleaned up after. Fantastic customer service by
Far of any tradesman i have used in years. And excellent value for money.
I would highly reccomend him to any future customers.
He is the real deal.AAAAAAA+"

6th Oct, 2016 • Rating by: Dave • Contact: Rob • Job date: Oct, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob visited today to fix a problem with our TV reception. Very happy with the work he undertook. By fitting a booster, we now have crystal clear reception on our TVs and we didn\'t need to replace the aerial."

29th Sep, 2016 • Rating by: Paul • Contact: Rob • Job date: Sep, 2016

Communication:	0%
Quality:	0%
Reliability:	50%
Value:	0%
Overall:	13%

"I got in touch with AAAS because of the high ratings and great feedback they have on NoCowboys, but I regret to say that my experience has been poor.

We'd had Freeview for around 3 years and it had worked perfectly, but suddenly we started getting heaps of pixelation and the signal would frequently cut out for a few seconds at a time, producing a "no signal" message on the screen. It was happening in the lounge and the bedroom, making most channels quite unwatchable. We figured that the aerial had somehow moved and needed realignment so hired AAAS.

Rob fitted some kind of booster to the TV in the living room, charging me close to $200. It didn't fix the problem at all, on either TV.

I got in touch and to be fair, Rob did come by a second time to check things for no additional charge, visiting when my wife was home but I was in work. Apparently he spent less than 5 minutes in the house, used a signal meter to check the signal strength and left. He didn't wait around to observe the problem, never bothered to get in touch with me to explain anything, and I'm now $200 out of pocket and still have the problem.

I find this totally unacceptable - I would have expected an expert to at least take the time to observe and diagnose the problem. The fact that we'd been using Freeview for 3 years with no issues also makes me question why I was charged for a booster that has not resolved the problem."

7th Sep, 2016 • Rating by: Mark • Contact: Robert • Job date: Aug, 2016

Robert responded:

"It is disappointing that Mark has chosen this forum and manner to let me know things aren't 100%, rather than contact me directly as requested. I was engaged on this job to rectify a problem with someone elses installation. When completed there was a huge improvement in signal, with significant margin in all measurements of the data stream., so I was surprised to be contacted some time later and told they were still experiencing problems with reception. I returned and found the TV working fine and all signal parameters very robust. Because the picture on a TV dosen't give a true and accurate indication of signal condition, a fault can usually be traced using a meter, but as stated, all parameters were very good, so there was nothing I could do without the fault manifesting. I explained this and left, but asked to be contacted if the problem re-occured so I could return and get it sorted. My policy is to not "over install" i.e. instead of replacing all previously installed components, to only do what is necessary. Sometimes this requires multiple visits (at my expense). Likewise, when a fault is intermittent like this I doubt he would want to pay me to sit and watch his TV waiting for the problem to occur."

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Rob turned up when he said he would and was very knowledgable.
He checked it out even though it was raining.
He explained what was required and came back the next day to complete the job.
Helped me test and retune the tvs and enhance their performance.
Would use him again."

5th Sep, 2016 • Rating by: Sheryl • Contact: Robert • Job date: Aug, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"just owonderful -- on the job early, not put off by rain or wind - pleasant and efficient and very reasonably priced -- chose a cheap option for me that gave better choice.. considerably less expensive than contractor at another property..."

26th Aug, 2016 • Rating by: mark • Contact: robert • Job date: Aug, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Work was carried out to our entire satisfaction! Very prompt and efficient. Highly recommended."

18th Aug, 2016 • Rating by: Ranjan • Contact: Robert • Job date: Aug, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Top service! Problem was fixed within 24 hours of calling, for an incredibly reasonable price. I'd definitely recommend AAAS :o) Thanks for a great job."

16th Aug, 2016 • Rating by: Karen • Contact: Robert • Job date: Aug, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I cannot recommend this business too highly. My TV3 reception had recently become unusably bad, and having looked at my antenna I was fully expecting to need a new one. I called Robert on Monday morning, and he said he would call back that evening to make a time for Tuesday morning. He called exactly when he said he would, turned up the next morning exactly on time, and diagnosed the issue quickly. Instead of fitting a new antenna, he was able to fix the problem with a single cable tie, at what seems to me the extremely modest cost of $80 in total for his time and labour. TV now works like a charm, and I could not be happier with Robert's work."

15th Jul, 2016 • Rating by: Andrew • Contact: Robert • Job date: Jul, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I called Robert last night because none of my televisions were working properly. Robert came out this morning and diagnosed the fault very quickly, replaced the aerial and adjusted all the televisions. They are now all working beautifully and can get every channel. The price Robert charged was very reasonable. I thought it would be a lot more. I'm most grateful. Thank you Robert."

8th Jul, 2016 • Rating by: Lindsay • Contact: Robert • Job date: Jul, 2016

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was prompt, reliable and had the problem solved within an hour of arriving. Fair price, great service. Recommended."

2nd Sep, 2015 • Rating by: Kerry • Contact: Robert • Job date: Sep, 2015

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Called Robert for a quote to compare prices and he turned out to be the best price. He was prompt, very experienced and knew exactly what he was doing. He got to work the moment he came. Definitly recommend him than the other Companies out there! Thanks for your service Robert, our TV is working much better now thanks to you! :)"

26th Aug, 2015 • Rating by: Shabana • Contact: Robert • Job date: Aug, 2015

Communication:	100%
Quality:	100%
Reliability:	40%
Value:	70%
Overall:	78%

"Rob installed a freeview antenna for me. He was a little late but called to warn, and installed the antenna promptly for a reasonable price. I would be sure to use him again if I needed another install."

15th Jun, 2015 • Rating by: dan • Contact: Rob • Job date: Jun, 2015

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Called Rob on a Thursday, about loss of signal. He called back that when he said he would; arrived the next morning when he said he would and had sorted and fixed the issue in no time at all. Very reasonable charges too. Pleasant guy and recommend him to all without any hesitation. Will most definitely be using him again for any further issues."

16th Jan, 2015 • Rating by: Simon • Contact: Rob • Job date: Jan, 2015

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Great service, friendly and efficient, been using these guys for years."

7th Jul, 2014 • Rating by: Jay • Contact: Rob • Job date: Jul, 2014

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"What can I say, phoned on Monday, fixed by 6.30 am on Wednesday. I can't recommend Robert highly enough. He is superb in his field!"

11th Dec, 2013 • Rating by: Alison • Contact: Robert • Job date: Dec, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I approached 2 companies to fit a sky dish to our house. Robert was the only one who responded, he did a fantastic job, arrived early morning to work around weather & other committments. I'd use him again should the need arise."

4th Oct, 2013 • Rating by: Rachel • Contact: Robert • Job date: Oct, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Courteous, punctual, clearly communicated what needed to be done and was being done. Highly recommend."

15th Sep, 2013 • Rating by: Cathrine • Contact: Robert • Job date: Apr, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I am very pleased with Robert's service.
Good communication, arrived on time, the job was done quickly & efficiently & for a reasonable price.
Will definitely recommend him to others."

16th Aug, 2013 • Rating by: Conrad Hauser • Contact: Robert • Job date: Aug, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Excellent service. I have been having issues with TV reception and not sure what to do re new Digital signal soon. Robert fixed my current TV reception so that it works now, but will also work with new TV and digital signal in future and all for a very modest charge. I would definitely recommend Robert."

5th Jun, 2013 • Rating by: Janet • Contact: Robert • Job date: Jun, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert sorted out my problem , quickly and he didn\'t charge too much ,give him a go you will not be unhappy ........ lincoln"

11th May, 2013 • Rating by: Lincoln • Contact: Robert • Job date: May, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Digital aerial wasn\'t working when I bought my house a year ago and I had postponed sorting it out as there were enough other expenses and hassle with other things.

Had I known how easy, hassle free and quick it was to sort it out with this guy, I would have done it long ago.

Very reasonable price, very quick turn around and got a second outlet in the master bedroom sorted at the same time. Many thanks."

8th Apr, 2013 • Rating by: Tapio • Contact: Robert • Job date: Apr, 2013

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was very efficient on the work he did.
Hope to give him more customers in the future."

13th Feb, 2013 • Rating by: Terry Shaw • Contact: Robert • Job date: Feb, 2013

Communication:	100%
Quality:	100%
Reliability:	90%
Value:	100%
Overall:	98%

"Excellent reception, lovely to deal with and great value. Thank you so much :)"

5th Dec, 2012 • Rating by: Shanel • Contact: Robert • Job date: Dec, 2012

Communication:	100%
Quality:	90%
Reliability:	100%
Value:	100%
Overall:	98%

"Robert was super easy to deal with - great communication and arrived exactly when he said he would. The job turned out to be slightly bigger than we thought due to our own ariel error but that wasn\'t a problem for Robert, he had everything sorted in no time at a very reasonable price."

13th Nov, 2012 • Rating by: Andrew • Contact: Robert • Job date: Nov, 2012

Communication:	90%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	95%

"Robert was great to deal with - prompt, pleasant and knew exactly what was required. Would definitely use him again."

23rd Oct, 2012 • Rating by: Stuart • Contact: Robert • Job date: Oct, 2012

Communication:	100%
Quality:	90%
Reliability:	100%
Value:	100%
Overall:	98%

"found robert via no cowboys and choose him based on his high reccomendations even though he was based out of our area.
arrived on time, spent very little time fixing up our freeview and setting up an additional aerial port in our master bedroom with no fuss. he was cheaper than expected and no issues after the job was done! quite confident to recomend him on A thank you."

13th Aug, 2012 • Rating by: Elle • Contact: Robert • Job date: Aug, 2012

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was great. I found his recommendation on this site hence called him. And he deserves the accolades. He called when he said he would, turned up when he said he would, charged what he estimated it would cost. Did the job efficiently and with a lot of knowledge. A dying breed. Thanks Robert"

7th Mar, 2012 • Rating by: Linda • Contact: Robert Ihle • Job date: Mar, 2012

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"He came on time, assessed the situation quickly, and offered a cost-effective solution. Would definitely use again!"

7th Mar, 2012 • Rating by: Scott & Sarah • Contact: Robert • Job date: Mar, 2012

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I was really impressed with Roberts communication and professionalism. The job was done quickly and quietly! I would highly recommend Auckland Aerials to everyone."

9th Jan, 2012 • Rating by: Rebecca • Contact: Robert • Job date: Jan, 2012

Communication:	90%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	95%

29th Nov, 2011 • Rating by: David • Contact: Robert • Job date: Nov, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	80%
Overall:	95%

"We were in a horrible situation for reception, but Robert was able to identify how to set things up so that we could get the best possible reception available - letting us know what would be required.
He also let us know of any shortcomings of where we are and the likelihood of problems in the future etc. So communication was great. Thanks heaps for your help Robert."

14th Nov, 2011 • Rating by: Troy • Contact: Robert • Job date: Oct, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We have moved house and needed to do our aerial. Second time dealing with Rob, again, no hassles, on time and one visit job done! Thank you Rob!"

7th Nov, 2011 • Rating by: Hugo • Contact: Rob • Job date: Nov, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"I would just like to say thank you Robert, dealing with you was an absolute please. You arrived bang on time rang when you said you would, kept me informed every step of the way as to what you were doing.
I would highly recommend Robert to all those people out there who want an honest and reliable person who does what he says he\'s going to do, and doesn\'t charge like a \"wounded bull\"... doesn\'t happen very often these days. Thanks again.

Pat Andrews"

8th Sep, 2011 • Rating by: Pat • Contact: Robert • Job date: Sep, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was great. He laid out the options clearly to me, and gave me time to make my decision. Once I made the decision the job was completed in 30mins. It was also great that he checked that the TV was operational and adjusted the settings to give us the best picture. He was great to deal with and always kept me informed of times etc.
Thanks Robert!!!"

29th Aug, 2011 • Rating by: Emma • Contact: Robert • Job date: Aug, 2011

Communication:	60%
Quality:	30%
Reliability:	30%
Value:	50%
Overall:	43%

"I found Rob from this site so I feel I need to provide feedback. He arrived on his phone, and left on his phone. He drilled a hole through my ceiling by not paying attention to the fact I had a pitched ceiling and no cavity in the lounge/dining, that\'s after he came into that area minutes earlier, then said in response he always looks down. I suggest looking up next time perhaps. He then went to the aerial jack in the master bedroom, and cut an electrical cable, blowing the fuse, spending 30 minutes sorting that out, after subtly suggesting I could do it myself. He accessed under the house using an unfinished wardrobe we have, and left the area covered in dirt. He was a day late, and constantly on his phone. For the effort, he didn\'t charge me 30 minutes labour, which equates to the time he spent trying to fix his cable cutting antics! Pretty poor considering the damage to my ceiling without offering to fix it or cleaning up after himself. I aked him a question about the aerial\'s and he launched into jargon that lost me, so I gave up, I just wanted him out before he broke something else. Saying that you\'re having a mare doesn\'t make things better. If you want to keep customers satisfied, make more of an effort to address your poor performances and go the extra mile to achieve customer satisfaction. You told me you wanted to get on the road before 4 to beat traffic, however I suggest you pay attention to the job you\'re doing, not the next job calling your mobile. I won\'t use you again, and I won\'t recommend you. Pay attention when you\'re working on someone elses house, hire more staff if your phone is distracting you from the job at hand and show common courtesy in my house."

14th Aug, 2011 • Rating by: Leon • Contact: Rob • Job date: Aug, 2011

Robert responded:

"First up I must once again apologise to Leon for what happened - I can understand him being upset, however I would like to take this opportunity to clarify a couple of points. When I realised what I had done I was devastated and immediately apologised. Leons response was not to worry, it was a small hole and it would be easy for him to get up and plaster over it. The cut cable I could fix and I was not leaving until I had rectified it even though he offered to take care of this also. What I actually said was \"I guess my focus is down at the tv and job at hand, not looking up checking out your house.\" I didn\'t see any mud on the carpet when I left as I had laid cardboard down to prevent any mess. The only mud would have been on the doormat. Due to circumstances beyond my control I did arrive a day later than originally set, but I had notified them of this. I am no different to anyone else - despite best preperation and care accidental mishaps can happen. To happen twice on the same job is extraordinary and I would hope it would be a very long time , if ever, before anything like this happens again. "

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I would like to leave some great feedback and comments for Robert. I have had 2 lots of so called TV aerial installation companies around to my house to look at the job and they gave me misleading info about where the UHF aerial was to be installed and then simply didn\'t even get back to me with a price. When i finally got on to Robert he answered his cellphone straight away.I gave him my details and true to his word he phoned the night before he came over and I met him at home the next day to show him the job as I had pre wired most of the installation myself so knew where things were. He installed the new aerial exactly where I had wired to without having to go to a higher roof and got my complete TV system up and running. I can\'t speak more highly of him as I have a team of instrument technicians that I having working in major industries in Auckland and I look at tradesmen that come to my house very closely. I would definitely recommend Robert to anyone looking at his website for aerial installation work. Very pleased with his service,reasonable rates and advice on different matters. Lance miller"

31st May, 2011 • Rating by: Lance Miller • Contact: Robert • Job date: May, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Same day service and aerial and installation was actually cheaper than quoted! Terrific service, would use again."

12th May, 2011 • Rating by: Susan • Contact: Robert • Job date: Apr, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert, did an excellent job. Arrived as arranged and charged a reasonable price. He clearly explains what was required and on completion of the job, explained what he had done."

11th Apr, 2011 • Rating by: Lee • Contact: Robert • Job date: Feb, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was easy to contact, great price and great service. Even came twice to fit around our builders."

6th Mar, 2011 • Rating by: Craig Holt • Contact: Robert • Job date: Mar, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was honest and reliable, his work was of a professional standard and the price he gave me for the work was very good.

I would have no hesitation in recommending him to anyone else who needs an aerial ."

9th Feb, 2011 • Rating by: Blair • Contact: Robert • Job date: Feb, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert is every bit as good as the comments say he is! He called the night before, was ontime and fixed the problem effectively without us having to spend a fortune. I would definately recommend Roberts services."

13th Jan, 2011 • Rating by: Melinda • Contact: Robert • Job date: Jan, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Excellent to deal with! Robert comes across as someone who is genuinely happy to help and takes pride in his work.
Robert was prompt, turned up when he said he would and the job was very reasonably priced. He was even happy to help fix a problem on the roof without additional charge. Top notch person."

11th Jan, 2011 • Rating by: Jiunn • Contact: Robert • Job date: Jan, 2011

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Very happy with Roberts work. He was able to talk through our options and make good recommendations on equipment and services. He phoned to confirm the appointment and then had the job done quickly and on budget.

I wouldn\'t hesitate to recommend his services to anyone."

14th Nov, 2010 • Rating by: Gareth • Contact: Robert • Job date: Nov, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert is an amazing person to deal with. He communicated his time of arrival and was there spot on time. He assessed my situation very quickly, was very clear in explaining alternatives to me (which had to have been challenging for him as I am totally techno-ignorant), got on with resolving my problem quickly, efficiently and tidily. And provided all that service as a very reasonably price. Thanks Robert - you have restored some faith that there are honest, reliable and efficient contractors out in the world). Your one in a million."

30th Sep, 2010 • Rating by: Pam • Contact: Robert • Job date: Sep, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"An absolute pleasure to deal with. Rob phoned the night before to confirm he was coming and arrived on time. He did a faultless job and was very well priced. I highly recommend him to anyone."

16th Sep, 2010 • Rating by: Johno • Contact: Robert • Job date: Sep, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Fantastic to deal with, phoned the night before to confirm time. Arrived early and was quick, effecient and friendly."

31st Aug, 2010 • Rating by: Tania • Contact: Robert • Job date: Aug, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Said the time he will ring me - he rang me on time
Said the time he would come to fix the aerial - he is on time (earlier actually), and he starts really early too!
All jobs are done with good quality and offers good advice too.

Thanks Robert"

24th Aug, 2010 • Rating by: Winston • Contact: Robert Ihle • Job date: Aug, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I thought this guy cant be real, no one can get such high ratings, well how wrong I was. Robert was all the things people said about him and more. Larger companies can really forget who the customer is, but Robert never forgets by the looks of all the feedback. Just stop looking and give Robet a ring."

23rd Aug, 2010 • Rating by: Craig • Contact: Robert • Job date: Aug, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was very easy to deal with, arrived when he said he would, knew exactly what he was doing and did it with speed. I live in a difficult area for TV signal and now have no trouble receiving all the channels on two televisions. I have no hesitation in recommending him as reliable, effective, efficient and reasonably priced."

14th Aug, 2010 • Rating by: Anne • Contact: Robert • Job date: Jul, 2010

Communication:	80%
Quality:	100%
Reliability:	90%
Value:	90%
Overall:	90%

"Robert responded quickly to our initial query, he was flat out at the time but as agreed came round a week later (after calling first). He quickly sorted worked out our problem and tidied up our messy cables. Very satisfied and would happily use Robert again."

5th Aug, 2010 • Rating by: Darren • Contact: Robert • Job date: Jul, 2010

Communication:	80%
Quality:	80%
Reliability:	80%
Value:	50%
Overall:	73%

1st Jul, 2010 • Rating by: Sue • Contact: Robert • Job date: Jul, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Read the reviews and rang Robert.Robert advised he would ring night before and confirm.This he did.
Installed new TV,SK,Dvd player and surround sound and also Hard Drive.
Great Job Good Price-Highly recommended"

27th Jun, 2010 • Rating by: Brent • Contact: Robert • Job date: Jun, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Would recommend Robert to everyone. Very friendly, on time and value for money. Absolutely fantastic - no more snow on my screen! Thanks Robert."

24th Jun, 2010 • Rating by: Liz • Contact: Robert • Job date: Jun, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Highly recommend Robert, was a pleasure to deal with. He knew what he was doing, did it quickly and cleaned up after himself. Great price and very helpful. Thanks again for your help. :) :)"

19th Jun, 2010 • Rating by: Hannah • Contact: Robert • Job date: Jun, 2010

Communication:	50%
Quality:	10%
Reliability:	50%
Value:	0%
Overall:	28%

"Our family employed this tradesmen after reading other (mostly postive) reviews on this site.
Unfortunately our experience was not good.
We felt the amount we were charged for what was a very small job was very unreasonable to the point where I felt it necessary to write this review.
Our own fault for not getting a quote in writing I guess.
We would not use this tradesman again.
There are better and cheaper options available within the Auckland area."

17th Jun, 2010 • Rating by: Margaret • Contact: Margaret • Job date: Mar, 2010

Robert responded:

"It is unfortunate that Mr and Mrs Fong have failed to appreciate how much extra time was spent dealing with unforseen problems over & above what the initial estimate was based on. Firstly, it took a very long time to locate the cables in the ceiling cavity as they had been buried under batts instead of being tied up to a truss, & also hadn\'t been taken to a central point so had to be found individually. Secondly, on completion of installation I connected & tuned tv and noticed they had a hard drive recorder (non-digital) so would be unable to now record,(I suspect most installers wouldn\'t notice, care, or say anything about this) and yes they wanted to be able to continue to record. This would require the addition of a vhf aerial.They had a very old aerial there that required parts and time spent on it, and was able to be re-used. When you are expecting a job to take less than an hour, these sorts of issues greatly impact on relative total time spent. It should also be noted that the price given to them by another installer from this site for the same job description was approx 30 percent dearer."

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"Rung yesterday and was informed he was flat-out and unable to get to us until... today! He was waiting for me when I arrived home at the agreed time. Knew his stuff thoroughly, I\'m confident that we now have the best solution for our needs."

16th Jun, 2010 • Rating by: Mark • Contact: Robert • Job date: Jun, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Top service! I was pleasantly surprised. After doing renovations on my home over the last 18 months, I have used and been in contact with many tradesmen and have been bitterly disappointed time and time again. However, Robert phoned me when he said he would and showed up when he said he would. My house is two storeys high and even though it just started to rain and the wind got up he still climbed up his ladder to replace my TV aerial! And very well priced too. Have already recommended him to my friends and family."

7th Apr, 2010 • Rating by: Barb • Contact: Robert • Job date: Mar, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Hi Robert,
Thank you for the great job you did! I will recommend you to anyone who needs an aerial installed, get an aerial fixed or that has reception problems. Robert was able to fix a problem on the first vissit where another technician just gave up.
Thanks"

23rd Mar, 2010 • Rating by: Hugo • Contact: Robert • Job date: Mar, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"...i wish there was a score higher than 100%..Robert fitted me in to his busy schedule,knowing that I wanted my aerial done as soon as possible. Rung the night before to confirm arrival time, and was on time. Very pleasent to deal with and did a great job, i had decided on getting a extra cable connection and this was no problem to him. he tuned in both my TVs and video.I am very very happy with the job he has done and wouldn't hesitate to recommend him.
This site is great as sometimes its difficult to know where to start. i picked robert because of the feedback on this site and was not disappointed.."

28th Feb, 2010 • Rating by: Julie • Contact: Robert • Job date: Feb, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Great service, would use Robert again and recommend to others.
T.V is going great and thanks for the useful tips on my roof."

15th Feb, 2010 • Rating by: Russell • Contact: Robert • Job date: Feb, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"Good job and excellent after service help. Will recommend to any one."

9th Feb, 2010 • Rating by: Pin • Contact: Robert Ihle • Job date: Jan, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Going with Auckland Aerials was good value for money - Contacted Robert and he gave me a price range over the phone. Once he had a look at the setup, he was able to provide me with a more accurate quote. I decided to go with him due to many happy customers on this site - I'm so glad I did! He was prompt, professional, and extremely knowledgeable. Although I was expecting the worst, I still didn't pay the top-end of his quote. He sorted everything out, I didn't even need to pickup bits and bobs from the electronics shop! Thanks Robert!"

24th Jan, 2010 • Rating by: Karen • Contact: Robert Ihle • Job date: Jan, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I had read comments about this company on line and am delighted that they lived up to my expectations.
Absolutley thrilled with the whole deal. Robert is a really lovely chap. Am telling all my friends who to contact if they need this sort of work.
Thank you!"

20th Jan, 2010 • Rating by: Sally Harvey • Contact: Robert • Job date: Jan, 2010

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Most recent: Excellent service provided by Robert in installing my HD Freeview. My property provided some challenges and obstacles, but Robert dealt with them, no problem. I can highly recommend him to all."

6th Jan, 2010 • Rating by: Elizabeth • Contact: Robert • Job date: Dec, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert turned up when he said he would and kept me in the loop the whole time. Top notch job."

10th Dec, 2009 • Rating by: Pete • Contact: Robert • Job date: Dec, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Customer service excellence. After sale service is what counts. All our issues sorted out."

22nd Oct, 2009 • Rating by: Pierre • Contact: Robert • Job date: Oct, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert came, identified the problem and offered a series of possible options, carried out the tests to see which would work best to ultimately give me a clear breakdown of the best solution for my circumstances. He factored in coverage, technology and price in his final solution and gave me a cost effective result, incredibly quickly. He even taught me how to use my new remote!!!

Cannot recommend him more highly - a real pleasure!"

12th Oct, 2009 • Rating by: Cara • Contact: Robert • Job date: Oct, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Would highly recommend this company. Robert arrived early and explained exactly what he was doing in order to restore terrestrial TV to our house (aerial had been disconnected). We were highly satisfied with the end job and Robert even followed up a few days later to ensure everything was working fine."

14th Sep, 2009 • Rating by: Clare • Contact: Robert • Job date: Sep, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"We have recently purchased our house and had very poor TV reception and could not pick up any of the Freeview channels. Robert resolved the problem easily and advised me of what he was doing throughout the process. His rate was very reasonable. I would happily recommend him."

10th Sep, 2009 • Rating by: Angela • Contact: Robert • Job date: Sep, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Fantastic, fast, accurate, he listened to my highly inacurate opinions of the problem, and then fixed the real issues in the system and left it better than it has ever been. He was carefull of my brittle, old tile roof. Great price, experienced guy, all good. Thanks. H"

1st Sep, 2009 • Rating by: Hamish • Contact: Robert • Job date: Sep, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert responded promptly to our call. Upon arrival he quickly identified where the aerial fault lay. The cable was replaced and again we have TV! Many thanks."

15th Jul, 2009 • Rating by: Tony • Contact: Robert • Job date: Jul, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Thanks for a good job done. Prompt communication, quality workmanship and a nice guy to deal with. Great service, no hesitation recommending to others."

1st Jul, 2009 • Rating by: Duncan • Contact: Robert • Job date: Jul, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I am very satisfied with Roberts friendly and professional service. The price he charged me is very reasonable. Well done, Robert! Thank you."

26th May, 2009 • Rating by: Susan • Contact: Robert • Job date: May, 2009

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"I contacted Robert through the nocowboys site to fix an aerial problem for my elderly father. Robert arrived when he said he would and was able to assess and fix the problem promptly. Robert was very patient - that helps when dealing with older deaf people! - and my Dad felt confident that Robert knew his stuff.
Would definitely recommend Robert for any future work.
Thanks!"

20th Oct, 2008 • Rating by: Shay • Contact: Robert • Job date: Oct, 2008

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"The job was at a rental property and Robert gave an estimate of cost based on likely scenarios such as replacing the mast and stays as well. The final cost was well under this and Roberts service was very prompt, professional and hassle free!! The tenants are also very happy. Robert you are now officially in my preferred supplier list."

27th Sep, 2007 • Rating by: Donna • Contact: Robert • Job date: Sep, 2007

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	90%
Overall:	98%

"I would not hesitate to recommend Robert , he was very prompt, honest and reliable. He also pretty much stuck to the quote given which was great. Thank you :-)"

23rd Sep, 2007 • Rating by: Felicity • Contact: Robert Ihle • Job date: Aug, 2007

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Would not hesitate to recommend this company and the services of Robert Ihle in particular."

10th May, 2007 • Rating by: Barbara • Contact: Robert Ihle • Job date: May, 2007

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Required an aerial to be installed at one of our rental properties. Robert arranged a suitable time with the tenants. Arrived at the site to see what was necessary and was prompt in getting back to us explaining the job and what it was going to cost. Job was done to perfection. Great communication and a very timely person. Will not hesitate to use his services again in the future."

2nd Mar, 2007 • Rating by: Zeenat • Contact: Robert • Job date: Feb, 2007

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert is gem - informative and takes pride in his work. A pleasure to do business with. Provided the perfect solution for the problem we were having."

11th Feb, 2007 • Rating by: Jeff • Contact: Robert • Job date: Feb, 2007

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Top quality service, for a great price.

We had our aerial fall down in a storm from quite a high roof. Early on a Monday morning the aerial technician was there, carefully taking the old aerial down and finding the best place to put it back up so the same wouldn't happen again. He was focused on doing a good job that would stand the test of time, and when we got the bill,
we couldn't believe what value-for-money his fantastic, friendly,
quality-focused service was.

Thanks to his great work, we don't think we'll be needing any work done on our aerial for a while, but on any future similar work, we definately wouldn't even look around; we were extremely impressed."

24th Jan, 2007 • Rating by: Claire • Contact: Unsure • Job date: Nov, 2006

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Fantastic service (near-immediate response, after we had waited for days for a higher profile firm that didn't reply to three phone messages!)"

15th Oct, 2006 • Rating by: Marston • Contact: Robert • Job date: Oct, 2006

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Robert was great! I needed extensions for 2 bedrooms and dining room. Firstly, he was very accomodating as I had to change arranged times and he was very courteous through the whole process. Secondly, he has an excellent workmanship and this shows in his professionalism. Thirdly, I got absolute full value for the price charged. Hence, one very happy satisfied customer! I recommend to all and must stress that this company is most certainly NOT A COWBOY!!!!"

27th Sep, 2006 • Rating by: Samantha • Contact: Robert • Job date: Sep, 2006

Communication:	100%
Quality:	100%
Reliability:	100%
Value:	100%
Overall:	100%

"Auckland Aerials installed an aerial for me and later an extension for another part of the house. The work was excellent, the tradesman arrived promptly and the charge was very reasonable."

14th Sep, 2006 • Rating by: Lindsay • Contact: Owner • Job date: Sep, 2006