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Robert surveyed our complete installation, diagnosed the problem, and fixed the issue -- all in about 30 minutes.
In addition to being efficient and competent, he was a thoroughly nice man!
"We'd had Freeview for around 3 years and it had worked perfectly, but suddenly we started getting heaps of pixelation and the signal would frequently cut out for a few seconds at a time, producing a "no signal" message on the screen. It was happening in the lounge and the bedroom, making most channels quite unwatchable. We figured… that the aerial had somehow moved and needed realignment so hired AAAS.
Rob fitted some kind of booster to the TV in the living room, charging me close to $200. It didn't fix the problem at all, on either TV.
I got in touch and to be fair, Rob did come by a second time to check things for no additional charge, visiting when my wife was home but I was in work. Apparently he spent less than 5 minutes in the house, used a signal meter to check the signal strength and left. He didn't wait around to observe the problem, never bothered to get in touch with me to explain anything, and I'm now $200 out of pocket and still have the problem.
I find this totally unacceptable - I would have expected an expert to at least take the time to observe and diagnose the problem. The fact that we'd been using Freeview for 3 years with no issues also makes me question why I was charged for a booster that has not resolved the problem.
Had I known how easy, hassle free and quick it was to sort it out with this guy, I would have done it long ago.
Very reasonable price, very quick turn around and got a second outlet in the master bedroom sorted at the same time. Many thanks.
"Pat Andrews
"I would have no hesitation in recommending him to anyone else who needs an aerial .
I wouldn\'t hesitate to recommend his services to anyone.
"Thanks Robert
Cannot recommend him more highly - a real pleasure!
"We had our aerial fall down in a storm from quite a high roof. Early on a Monday morning the aerial technician was there, carefully taking the old aerial down and finding the best place to put it back up so the same wouldn't happen again. He was focused on doing a good job that would stand the test of time, and when we got the bill,
we couldn't believe what value-for-money his fantastic, friendly,
quality-focused service was.
Thanks to his great… work, we don't think we'll be needing any work done on our aerial for a while, but on any future similar work, we definately wouldn't even look around; we were extremely impressed.
"He was knowledgeable, courteous, punctual & had a sense of humor - thank God & I insisted on paying him at least a call out fee. Robert charged me a very minimal & reasonable… amount for his efforts.
Thanks Robert!
Primary contact
Robert
Phone number
096300595
Phone number (alternative)
0274541214
Website
https://aucklandaerials.co.nz/
Availability
This week/ASAP
Physical address
Mount Eden
Postal address
PO Box 73
Waimauku
About us
Auckland Aerials are freeview certified installers with over 20 years experience installing tv aerials and satellite dishes.
What we do
tv aerials and satellite
Categories we service
TV Aerial Installers, Freeview Installation
Areas we service
Woodhill, Wiri, Whitford, Whenuapai, Weymouth, Westmere, Westgate, Westfield, Western Springs, West Harbour, Wattle Downs, Waterview, Waitakere City and Suburbs, Waitakere City, Waimauku, Waikowhai, Waiheke and Gt Barrier Islands, Waiatarua, Unsworth Heights, Totara Heights, Torbay, Titirangi, Three Kings, Te Papapa, Te Atatu, Taupaki, Tamaki, Takapuna, Swanson, Sunnyvale, Sunnynook, St Marys Bay, St Lukes, St Johns, St Heliers, Silverdale, Sandringham, Royal Oak, Royal Heights, Rothesay Bay, Rodney Area, Riverhead, Remuera, Red Beach, Ranui (Waitakare), Ponsonby, Point Chevalier, Piha, Penrose, Parnell, Paremoremo, Parakai, Papatoetoe, Papakura Area, Panmure, Pakuranga, Owairaka, Otara (Manukau), Otahuhu, Orewa, Oratia, Orakei, Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newton, Newmarket, New Windsor, New Lynn, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Middlemore, Meadowbank, Massey, Manurewa, Manukau City and Suburbs, Manukau central, Mangere Bridge, Mangere, Mairangi Bay, Lynfield, Lincoln, Laingholm, Kumeu, Kohimarama, Kingsland, Kelston, Kawakawa Bay, Kaukapakapa, Kaitaia Area, Kaeo, Hunters Corner, Huia, Huapai, Howick, Hobsonville, Hillsborough (Taranaki), Hillcrest (North Shore), Highland Park, Hibiscus Coast Area, Herne Bay, Herald Island, Henderson Valley, Henderson, Helensville Central, Helensville Area, Half Moon Bay, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glen Innes, Glen Eden, French Bay, Freemans Bay, Franklin Area, Forrest Hill, Flat Bush, Epsom, Ellerslie, Edmonton, Eastern Beach, East Tamaki, Devonport, Dairy Flat, Conifer Grove, Cockle Bay, Coatesville, Clevedon, Clendon Park, Central Park, Castor Bay, Campbells Bay, Bucklands Beach, Browns Bay, Brookby, Botany Downs, Blockhouse Bay, Birkenhead, Birkdale, Bethells Beach, Beachlands, Beach Haven, Bayswater, Balmoral, Avondale (Auckland), Auckland Region, Auckland City and Suburbs, Alfriston, Albany, Airport Oaks
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%