Absolute Domestics / Cleaning & Household Services in Sandringham
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95%
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98%"It’s great to know someone is there when you need them. Samy is a lovely man and did a great job of vacuuming my floors. Big house with two sets of stairs so not an easy job. I am now well enough to manage most of it myself and will have family staying who will do what I can’t manage. In saying that I only have one grumble and that is having to pay a $22 agency fee each time. This was for both cleaners I had. I would have expected one agency fee per cleaner on getting the appointment and… not for it to be ongoing."Rating by: Janet | Rating posted: 22nd Nov | Contact: Samy Muttu | Job date: Nov, 2024Janet•22nd Nov•More details…
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100%"Outstanding service. Recommend 100%. Professional, efficient, friendly and helpful. Will be using them bi weekly when I go back to work. Thanks"Rating by: Kelle | Rating posted: 20th Nov | Contact: Ashmati | Job date: Nov, 2024Kelle•20th Nov•More details…
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100%"Christine cleaned for me and my late wife for several months this year. She was reliable, thorough and pleasant to have in our apartment."Rating by: Brian | Rating posted: 8th Nov | Contact: Christine Kelly | Job date: Nov, 2024Brian•8th Nov•More details…
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100%"Nisha is a fantastic cleaner. She is trustworthy, does a great job and has excellent communication. I’m always thrilled to walk back into the house after her weekly magic! "Rating by: Maree | Rating posted: 5th Nov | Contact: Nisha | Job date: Nov, 2024Maree•5th Nov•More details…
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100%"I have had Raewyn for some time now but sadly we are moving following an overseas trip, Raewyn has been a willing worker and has enjoyed the cleaning changes I made from time to time especially when we were away. Instead of stopping her pay I gave her other non routine jobs to do so we had a great relationship which worked for us both,?
Sorry I won’t be using her at our new home in Kapiti. Would absolutely recommend Raewyn to anyone."Rating by: Sarah | Rating posted: 1st Oct | Contact: Raewyn Linton | Job date: Oct, 2024Sarah•1st Oct•More details…
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100%"Saroj, has been a wonderful cleaner. I have never seen our bathroom so clean! I can trust him at our home. He is efficient, reliable and does a great job. If we get a cleaner again I would hope to be able to book Saroj again. "Rating by: Stephanie | Rating posted: 24th Sep | Contact: Saroj | Job date: Sep, 2024Stephanie•24th Sep•More details…
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85%"Excellent service here in chch ty "Rating by: Joy | Rating posted: 18th Sep | Contact: Can’t remember | Job date: Sep, 2024Joy•18th Sep•More details…
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100%"I would recommend Absolute Domestic Clean"Rating by: Raewyn | Rating posted: 8th Sep | Contact: I have had several over the years and I have found all of high standards. You could go out for a while and still know that the work will be done to a high standard | Job date: Sep, 2024Raewyn•8th Sep•More details…
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100%"Wendy was super reliable, did great fortnightly cleans, always did something extra and lovely comms to boot. Thank you!!!"Rating by: Sarah | Rating posted: 26th Aug | Contact: Wendy | Job date: Aug, 2024Sarah•26th Aug•More details…
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95%"Hubby made redundant so will cancel the fortnightly 2 hours clean. Sorry :-("Rating by: Lynn | Rating posted: 5th Aug | Contact: Feola | Job date: Aug, 2024Lynn•5th Aug•More details…
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100%"Thank you for a brilliant service.
Arlet and Stef were brilliant cleaners they were punctual, very professional and the house was spotless.
Thank you,"Rating by: Sharon | Rating posted: 12th Jul | Contact: Arlet | Job date: Jul, 2024Sharon•12th Jul•More details…
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100%"Great experience, they did a great job and were punctual and communicated well. Would absolutely recommend "Rating by: Alex | Rating posted: 9th Jul | Contact: Jacqueline | Job date: Jul, 2024Alex•9th Jul•More details…
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93%"They were great. They went above and beyond. Unfortunately I have resigned from my job so wont be able to afford to pay next time. "Rating by: Michelle | Rating posted: 6th Jul | Contact: Maata | Job date: Jul, 2024Michelle•6th Jul•More details…
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100%"Zana did a fantastic job. She was reliable, trustworthy and her cleaning was of a high standard. I would absolutely recommend her! "Rating by: Caroline | Rating posted: 18th Jun | Contact: Zana | Job date: Jun, 2024Caroline•18th Jun•More details…
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98%"Jan was amazing! She did a fantastic job of cleaning my house. A very friendly,helpful and reliable lady."Rating by: Therese | Rating posted: 29th May | Contact: Jan Withers | Job date: May, 2024Therese•29th May•More details…
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25%"Me & my wife decluttered the lounge, kitchen, bathroom area so cleaner could focus on cleaning. Wiping down cupboards, fridge door, window sils, marks off walls and door frames and sweep and mopped. I told her at the start what I wanted and asked she used my cleaning products. Not only did she not wipe the cupboards and fridge, she left mold in the shower, didn’t sweep and mop, the house stunk of vinegar, she folded the washing which took her 10 minutes to do we work from home so saw… her do it. Basically paid $82 to have 10 minutes of washing folded. Very dissatisfied as a first time customer and first time hiring a cleaner. Never again. :("Absolute Domestics responded:"Hi Chase, Thank you for taking the time to share your feedback about your recent cleaning service. We're truly sorry to hear that your first experience with us wasn't up to your expectations. We aim to provide a high-quality service, and it's clear that this didn't meet your needs. Your cleaner mentioned that she attempted to follow your instructions and focus on the areas you specified, such as wiping down cupboards, the fridge door, and windowsills. However, she acknowledges that she may have missed some spots and apologises for this oversight. Regarding the mould in the shower, your cleaner states that she used Jif and a window scraper to clean the walls. We're sorry to hear this issue wasn't fully resolved and understand your dissatisfaction. Your cleaner also mentioned using her own mop to clean the floors, as she felt it would deliver better results. However, she recognises your concern about sweeping and mopping and regrets any part of the floor that may have been overlooked. We note the cleaner folded your laundry to provide extra assistance, but we understand that you would have preferred more focus on other cleaning tasks instead. We understand your frustration with this experience and genuinely apologise that it didn't meet your expectations. We would have loved the opportunity to discuss your concerns earlier to offer an immediate solution. Considering your feedback and our commitment to your satisfaction, we'd like to offer you an extra hour free with a new cleaner who better matches your requirements. Please don't hesitate to reach out to us directly if you'd like to discuss this further or book a future ongoing cleaning service. Regards, Absolute Domestics."Rating by: Chase | Rating posted: 7th May | Contact: Ida | Job date: May, 2024Chase•7th May•More details, one reply…
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100%"no complaints at all with the cleaning, Kim always good and cheerful and has great communication."Rating by: Elspeth | Rating posted: 3rd May | Contact: Kim Johns | Job date: May, 2024Elspeth•3rd May•More details…
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98%"Cleaning was done to an excellent standard and Celeste's positive attitude was a real plus"Rating by: Alexander | Rating posted: 29th Apr | Contact: Celeste | Job date: Apr, 2024Alexander•29th Apr•More details…
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100%"My family and I are extremely busy throughout the week, we barely have time with each other let alone cleaning. We appreciate John, who is so knowledgeable and happy to help clean our home to a high standard. He is always friendly and gives our home a 5 star service. I would like to give John a 5 star rating for his services. "Rating by: Saphire | Rating posted: 25th Apr | Contact: John | Job date: Apr, 2024Saphire•25th Apr•More details…
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100%"After reaching out to absolute domestics via the internet Genevieve was assigned to us. The first meet was very informative, she explained how things worked and we decided on day, time and which kind of jobs i needed her to do.
Genevieve provided a regular weekly service for us, for over a year. She is absolutely AMAZING! Very thorough in her work and very professional in her mannerisms.
"Rating by: Davina | Rating posted: 17th Apr | Contact: Genevieve | Job date: Apr, 2024Davina•17th Apr•More details…
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100%"Adaeze has been amazing at cleaning our home but unfortunately due to family issues she is no longer available. I would reemploy her again in the future."Rating by: Judith | Rating posted: 16th Apr | Contact: Adaeze Egbadon | Job date: Apr, 2024Judith•16th Apr•More details…
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98%"Just don’t need cleaning done any more as all family are back"Rating by: Prasad | Rating posted: 5th Apr | Contact: Rose | Job date: Apr, 2024Prasad•5th Apr•More details…
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100%"Tahlia has been cleaning for us for over a year and she is fabulous. Very efficient and professional and scrupulously honest. WE can no longer afford her services due to now both being pensioners and this is the only reason for stopping. If the opportunity arose we would definitely re-employ her.
Thank you Diana"Rating by: Diana | Rating posted: 27th Mar | Contact: Tahlia | Job date: Mar, 2024Diana•27th Mar•More details…
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98%"Tommy helped us get our house back into shape after a few months of illness and overwhelm had taken its toll. He was always on time, communication was fantastic (a reminder the day before!) and didn't ever make us feel like we were in the way when he was cleaning. He even tidied the cupboard under the kitchen sink where we keep our cleaning supplies! It definitely made our house a nicer place to live, and made it easier to keep up the standard between visits"Rating by: Rebecca | Rating posted: 21st Mar | Contact: Tommy | Job date: Mar, 2024Rebecca•21st Mar•More details…
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100%"All good with cleaning but my friend who I arranged it for is loosening his memory so I had to cancel as he didn’t know when the cleaner was coming ."Rating by: Robin | Rating posted: 11th Mar | Contact: Nisha | Job date: Mar, 2024Robin•11th Mar•More details…
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95%"Gerry has been a big help to us and we appreciate his work ethic, reliability and attitude. He has done a great job. Thanks "Rating by: Dave | Rating posted: 5th Mar | Contact: Gerry Gandhi | Job date: Mar, 2024Dave•5th Mar•More details…
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68%"Madhur did an ok job. i never got that lovely feeling of " oh the cleaner has been - the house is sparkling" as I've had with other cleaners. I paid for 2 hours but only the bare minimum seemed done. She also seemed to go through an awful lot of cleaning products. "Absolute Domestics responded:"Hi Fiona, We would have loved the opportunity to receive this feedback when you were receiving the service from Madhur, so we could have discussed how we can improve and pass the feedback on for your cleaner to improve their services, too. We are sorry to hear that you were not 100% happy with the service provided, and encourage you to contact us on [email protected] so we can investigate this further. Kindest Regards, Absolute Domestics"Rating by: Fiona | Rating posted: 19th Feb | Contact: Madhur | Job date: Feb, 2024Fiona•19th Feb•More details, one reply…
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100%"Malai is a fantastic cleaner - she is hard working, proactive and responsive to our family's changing needs. She is kind and friendly and extremely polite. i recommend her highly "Rating by: Katie | Rating posted: 5th Feb | Contact: Malai | Job date: Jan, 2024Katie•5th Feb•More details…
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100%"Tricia was amazing. she always did a wonderful job thank you."Rating by: Cherie | Rating posted: 1st Feb | Contact: Tricia | Job date: Feb, 2024Cherie•1st Feb•More details…
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95%"Lillian and her helper Isis took on my last-minute cleaning request (an unexpected move out of a flat) and they did a beautiful job. They are professional, personable and thorough. Thanks both to them and to the AD team who helped me find a cleaner in the middle of what has been a pretty stressful time.
"Rating by: Barbara | Rating posted: 1st Feb | Contact: Lillian | Job date: Jan, 2024Barbara•1st Feb•More details…
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93%"Tabatha is great. We are a young family with a little bubba, and cleaning is not on our priority list but really needed to be done. we really appreciate a spotless clean house that Tabatha has done for us. "Rating by: Rene | Rating posted: 24th Jan | Contact: Tabatha | Job date: Jan, 2024Rene•24th Jan•More details…
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98%"Having been laid low by illness, it was a pleasure to have a clean, tidy home once more. Christian and his team did a very good job. "Rating by: Karen | Rating posted: 18th Jan | Contact: Christian | Job date: Jan, 2024Karen•18th Jan•More details…
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93%"I felt comfortable and happy for Josephine to be in my home as she proved herself to be extremely trustworthy.. She worked hard and diligently and did a good job.
"Rating by: Mary | Rating posted: 12th Jan | Contact: Josephine Tamoua | Job date: Jan, 2024Mary•12th Jan•More details…
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93%"Brendan did god work the majority of the time.
He improved during the period he was cleaning with good results over the final months."Rating by: Mike | Rating posted: 4th Jan | Contact: Brendan | Job date: Dec, 2023Mike•4th Jan•More details…
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93%"Chris was reliable and cleaned well.
He was pleasant to deal with and always completed any requested jobs to a high standard.
Very pleased with the service offered by Chris.
"Rating by: Eleanor | Rating posted: 20th Dec, 2023 | Contact: Chris Eblett | Job date: Dec, 2023Eleanor•20th Dec, 2023•More details…
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88%"Very pleasant cleaner. He cleaned my bathroom (shower, handbasin, bath and hand basin) and extra toilet, vacuum cleaned and wash floors. Also made my bed as I have medical issues and the mattress was to heavy for me to lift.
Vimal was a very pleasant young man and cleaned to my specifications. Wish him all the best for the future."Rating by: Dianne | Rating posted: 15th Dec, 2023 | Contact: Vimal | Job date: Dec, 2023Dianne•15th Dec, 2023•More details…
Communication: 70% | Quality: 90% | Reliability: 100% | Value: 90% -
98%"Madhur is friendly and outgoing person. She works fast and knows what areas need attention."Rating by: Steph | Rating posted: 11th Dec, 2023 | Contact: Madhur | Job date: Dec, 2023Steph•11th Dec, 2023•More details…
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98%"Josephine was a great cleaner. She did get job every week to a high standard. We are sorry to say goodbye. 😐 "Rating by: Deborah | Rating posted: 4th Dec, 2023 | Contact: Josephine | Job date: Dec, 2023Deborah•4th Dec, 2023•More details…
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100%"Glenn was a fantastic cleaner, done brilliant job every time, highly recommended, couldnt ask for better"Rating by: stephan | Rating posted: 23rd Nov, 2023 | Contact: Glenn | Job date: Nov, 2023stephan•23rd Nov, 2023•More details…
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100%"Frank and Valeria were excellent. Their cleans were always of a very high standard, they were fast and were jolly nice people!"Rating by: Leah | Rating posted: 20th Nov, 2023 | Contact: Frank and Valeria | Job date: Nov, 2023Leah•20th Nov, 2023•More details…
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100%"Shehana is very good at her work, once I showed her what to do, never ever i'd to say anything to do this and do that, she is very reliable and efficient. "Rating by: Sharmila | Rating posted: 31st Oct, 2023 | Contact: Shehana Begum | Job date: Oct, 2023Sharmila•31st Oct, 2023•More details…
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95%"Rose was my second cleaner through absolutes. she was amazing. Great initiative and bery thorough. Would love to keep her if but we had to move."Rating by: Kate | Rating posted: 25th Oct, 2023 | Contact: Rose | Job date: Oct, 2023Kate•25th Oct, 2023•More details…
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90%"Duane and his wife were very flexible and did a great job cleaning.
I would recommend Duane. "Rating by: Alan | Rating posted: 18th Oct, 2023 | Contact: Duane | Job date: Oct, 2023Alan•18th Oct, 2023•More details…
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100%"Laurene was always very helpful and friendly and did a thorough job cleaning my home"Rating by: Chris | Rating posted: 16th Oct, 2023 | Contact: Laurene | Job date: Oct, 2023Chris•16th Oct, 2023•More details…
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95%"The process to set up contract was painless. The paper work and communication minimal but very efficient. We live in Palmerston North and our cleaner is Genevieve is a gem. Fees are competitive"Rating by: Marie Laure | Rating posted: 13th Oct, 2023 | Contact: Genevieve | Job date: Oct, 2023Marie Laure•13th Oct, 2023•More details…
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95%"Honestly the cleaners were lovely no issues iwth them. Unfortunately since just after they started my daugher and I started getting severly bitten by something. We dont know exactly what but cant rule out they possibly brought fleas into house who knows. Doctor has advised us to remove anyone cming into house until we can get to bottom of it "Rating by: Anna | Rating posted: 9th Oct, 2023 | Contact: Vika and her husband | Job date: Oct, 2023Anna•9th Oct, 2023•More details…
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100%"I booked a cleaner for 5 hrs to action exit clean. Within a few hours I received a booking date, time of approval and cleaners details. On the day Tevita was stuck in traffic eta 18mins, when he arrived we walked through explaining what was required and detailed the areas specific. I returned throughout the day to check in. Tevita was very thorough and took his time. He did a superb job for the time he was on site. Bathrooms were spotless, dusting skirts, kitchen cupboards all great.
I woukd… not hesitate in a full clean again - Tevita is a great asdet to the team."Rating by: Lee | Rating posted: 3rd Oct, 2023 | Contact: Tevita | Job date: Oct, 2023Lee•3rd Oct, 2023•More details…
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0%"Made a booking enquiry online for a move out clean, cleaner called we made the arragements everything was set and good to go. cleaner arrives i open the door they come in check everything good gave me a quote, Christian said the whole house would take about 3 hours per cleaner which comes to 6 hours total. i was given a pre quote before their arrival of $210 for an hour and a half and thats what i paid for cos i wanted some main jobs done! Before they started i specifically said even if… everything on the list i sent them werent done just please mop my dining/lounge area, kitchen i had already done the day before! Mopping floors was a must, and to clean both bathrooms and extra toilet and also a small patch in the garage where my washing use to be! They both said ok! i said even if everything else isnt done please make sure everything i asked for had to be done! I leave and come back just when theyre about to finish up! I walk in a immediately see the lounge wasnt even mopped, i go upstairs both bathrooms wiped down thats it! Soap scum on glass doors wasnt cleaned wasnt even attempted to clean at all. i go in the garage the small patch i asked wasnt even touched! So basically they spent 1 1/2 hours just mucking around in the bathrooms! Worse worse experience ever! When i told Christian that nothing was done he proceeds to tell me oh well our time is up if you want us to continue you have to pay extra for our time! are you bloody serious! So because i refused to pay they go on to accuse me of being aggressive towards them! i mean who wouldnt get mad if they paid for a job but ended up getting a half ass, wait not even half, less than a half job done and then being told to pay extra for their "time". Not only did i lose $210 but i ended up having to do the job myself! Never never never again! Worse cleaning business ever! I do not recommend at all. maybe not all cleaners are like this but come on man, if your customers are paying you for something they expect done, just do what you were paid to do nothing more and definitely NOTHING LESS, im a single mom and i took money out of my kids pocket to pay for a job i thought would bring me some relief from the stress of moving homes, but instead my stress levels just flew right through the roof after the job they did! Rip off! Bad bad bad experience! Dont book from here!"Rating by: Ana | Rating posted: 21st Sep, 2023 | Contact: Christian | Job date: Sep, 2023Ana•21st Sep, 2023•More details…
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100%"I cannot recommend Paul and Grace from Absolute Domestics enough. They go above and beyond for us, are reliable, extremely polite and professional.
Absolute Domestics themselves are so lovely to deal with and when we needed to change cleaners they were more than helpful and efficient. If you're looking for a reliable cleaning service, than this one is for you. "Rating by: Sarah | Rating posted: 6th Sep, 2023 | Contact: Paul and Grace | Job date: Sep, 2023Sarah•6th Sep, 2023•More details…
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95%"Amazing servicies. We were for more than year with the Absolute Domestic. Highly recommend. "Rating by: I | Rating posted: 15th Aug, 2023 | Contact: Donna | Job date: Aug, 2023I•15th Aug, 2023•More details…
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98%"Fantastic cleaner who goes sbove and beyond what is required. Always reliable and lovely happy nature. Very much appreciated. ⭐?"Rating by: Michelle | Rating posted: 9th Aug, 2023 | Contact: Alanah Braybrook | Job date: Aug, 2023Michelle•9th Aug, 2023•More details…
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100%"Bethany has become a part of our family. She was not just our fathers cleaner she also became his friend during the time she has been with us , Amazing job done and will miss her."Rating by: Nikki | Rating posted: 4th Aug, 2023 | Contact: Bethany | Job date: Aug, 2023Nikki•4th Aug, 2023•More details…
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85%"Amanda is a lovely lady and willingly does any cleaning job when requested"Rating by: Ella | Rating posted: 5th Jul, 2023 | Contact: Amanda | Job date: Jul, 2023Ella•5th Jul, 2023•More details…
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100%"Denise does a fatastic job and is very thorough. Highly recommend her to anyone in the Hutt Valley area."Rating by: Olga | Rating posted: 30th Jun, 2023 | Contact: Denise | Job date: Jun, 2023Olga•30th Jun, 2023•More details…
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100%"Annabelle does an absolute spotless job. "Rating by: Deepa | Rating posted: 30th May, 2023 | Contact: Annabelle | Job date: May, 2023Deepa•30th May, 2023•More details…
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93%"Sharne provided a great service which was fantastic help for me. She has a very positive attitude too. "Rating by: Elodie | Rating posted: 27th May, 2023 | Contact: Sharne | Job date: May, 2023Elodie•27th May, 2023•More details…
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100%"Charlotte did a great job always artrived on time .
The house always looked nice after she had been.My work circumstances have now changed and I will be working from home.
Would defiantly recommd Charlotte and this company "Rating by: Sharon | Rating posted: 26th May, 2023 | Contact: Charlotte | Job date: May, 2023Sharon•26th May, 2023•More details…
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100%"We have had our home cleaned by Carla from Absolute Domestics since around September 2022. Carla has been amazing - our home is always left clean and tidy after her visits. We are only taking a break from the home cleaning for a couple of months due to personal circumstances, but once we are ready to hire again, we will not hesitate to contact Absolute Domestics."Rating by: Juliette | Rating posted: 24th May, 2023 | Contact: Carla | Job date: May, 2023Juliette•24th May, 2023•More details…
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100%"great service. friendly people that do a great job. very happy. they listened to my requests and did everything perfectly. "Rating by: Steve | Rating posted: 4th May, 2023 | Contact: Pamela and Mandy | Job date: May, 2023Steve•4th May, 2023•More details…
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100%"Steve is great, Service is exceptional. He alwyas comes on time and does meticulous job."Rating by: Satish | Rating posted: 26th Apr, 2023 | Contact: Steve | Job date: Apr, 2023Satish•26th Apr, 2023•More details…
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85%"Maree is a pleasant young woman who does her best. "Rating by: Janna | Rating posted: 22nd Apr, 2023 | Contact: Maree Harris | Job date: Apr, 2023Janna•22nd Apr, 2023•More details…
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100%"we absolutely love Michael. what an amazing job' so thorough and all the little unexpected extras were a treat to come home to . thank you "Rating by: Delia | Rating posted: 9th Apr, 2023 | Contact: Michael | Job date: Apr, 2023Delia•9th Apr, 2023•More details…
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95%"I LOVE Deejay and Duane. Fantastic! They are kind and caring and did a great job every time. It was my first time hiring cleaners, and they made it so easy!"Rating by: Melody | Rating posted: 4th Apr, 2023 | Contact: Deejay and Duane | Job date: Apr, 2023Melody•4th Apr, 2023•More details…
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100%"Excellent teamwork provided by Krutika and Raj - great attention to detail, fitting in around our schedules and good communication. Would thoroughly recommend. "Rating by: M | Rating posted: 21st Mar, 2023 | Contact: Krutika and Raj | Job date: Mar, 2023M•21st Mar, 2023•More details…
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98%"Great cleaner, friendly to deal with and good attention to detail, used his initiative "Rating by: Bronwen | Rating posted: 2nd Mar, 2023 | Contact: Glenn Moniyhan | Job date: Feb, 2023Bronwen•2nd Mar, 2023•More details…
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100%"High quality conscientious cleaning and totally reliable!"Rating by: Ken | Rating posted: 24th Feb, 2023 | Contact: Workenesh | Job date: Feb, 2023Ken•24th Feb, 2023•More details…
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90%"Very happy with the service provided by Absolute Domestics, they were super fast and made finding a cleaner so easy and pain free. I had a super star cleaner but due to the rising cost of living we are having to cut back on a few things but will definitely be keeping you guys in mind when things calm down again. Really love this organisation."Rating by: Alena | Rating posted: 13th Feb, 2023 | Contact: Novie | Job date: Jan, 2023Alena•13th Feb, 2023•More details…
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 80% -
95%"Isabella was great. She did a great job of tidying up but was also very easy to deal with on the admin side too."Rating by: Ben | Rating posted: 10th Feb, 2023 | Contact: Isabella | Job date: Feb, 2023Ben•10th Feb, 2023•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80% -
90%"Leanne was a superb cleaner. She took time to do the little things, such as wiping the light switches and door hardware. If/when our circumstances change, I would welcome her back."Rating by: Judee | Rating posted: 28th Jan, 2023 | Contact: Leanne | Job date: Jan, 2023Judee•28th Jan, 2023•More details…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90% -
20%"Had the worst experience with this company, Kevin came to clean our house and was paid for 2 hours. Kevin "cleaned" a windowsill, microwave, dusted , moped some of the floors (that was dirty after his cleaning" wiped the bench top in the bathroom and that was it in 2 hours! Our house looked worse after he left, used almost an entire bottle of cleaning product and when we complained he told us via the company that he did a great job! Absolute BS, I would not recommend this… company... $100 down the drain."Rating by: Tim | Rating posted: 24th Jan, 2023 | Contact: Kevin from Absolute Domestics | Job date: Jan, 2023Tim•24th Jan, 2023•More details…
Communication: 30% | Quality: 0% | Reliability: 50% | Value: 0%
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100%"Highly recommended. Professional and friendly :)"Rating by: Amanda | Rating posted: 19th Jan, 2023 | Contact: Absolute Domestics - Kim | Job date: Jan, 2023Amanda•19th Jan, 2023•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Gwen is the most professional, reliable, thorough and organized cleaner this world has ever seen. When I count my blessings, I count Gwen at least twice. She is the Mary Poppins of the cleaning world."Rating by: Annika | Rating posted: 22nd Dec, 2022 | Contact: Gwendoline Chuck | Job date: Dec, 2022Annika•22nd Dec, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Kareen and Michaela did a good job. They always arrived on time and kept in contact, so good communication. I was happy with their service."Rating by: Carol | Rating posted: 20th Dec, 2022 | Contact: Kareen and Michaela | Job date: Oct, 2022Carol•20th Dec, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
93%"Nehal is a fantastic cleaner. She understood how our house ran and fit in around everything else. She always did a thorough job and was a great communicator."Rating by: Frances | Rating posted: 16th Dec, 2022 | Contact: Nehal | Job date: Dec, 2022Frances•16th Dec, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70% -
98%"Professional agency with amazing communication. Our cleaner Berly is fantastic. Very fast and with a high level of attention to detail. "Rating by: Shaun | Rating posted: 30th Nov, 2022 | Contact: Berly | Job date: Nov, 2022Shaun•30th Nov, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Rosa is a superb cleaner and i totally recommend her. She has a lovely manner, does a great job and only letting her go as we are moving."Rating by: Jenny | Rating posted: 24th Nov, 2022 | Contact: Rosa | Job date: Nov, 2022Jenny•24th Nov, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Artemis is fantastic. "Rating by: Bronwyn | Rating posted: 23rd Nov, 2022 | Contact: Artemis | Job date: Nov, 2022Bronwyn•23rd Nov, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
73%"Very good cleaner left the place clean as "Rating by: Gordon | Rating posted: 16th Nov, 2022 | Contact: Maria | Job date: Nov, 2022Gordon•16th Nov, 2022•More details…
Communication: 50% | Quality: 90% | Reliability: 60% | Value: 90% -
100%"Joanna is a terrific cleaner, reliable, diligent and highly recommended."Rating by: MJ | Rating posted: 21st Oct, 2022 | Contact: Joanna | Job date: Oct, 2022MJ•21st Oct, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Always on time. From start to finish. Worked the whole time she was here, no phone breaks or anything. "Rating by: Toni | Rating posted: 13th Oct, 2022 | Contact: Sophie | Job date: Oct, 2022Toni•13th Oct, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Andrea did a very good job, reliable, hands-on, thoughtful, very kind, flexible, and cooperative including very good communication.
I am very thankful for her services!"Rating by: Maja | Rating posted: 7th Oct, 2022 | Contact: Andrea Henderson | Job date: Oct, 2022Maja•7th Oct, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Algys is an incredible cleaner! We couldn’t be happier with her services, she goes above and beyond and somehow gets our kitchen to sparkle like I never can! Super friendly, reliable and great communicator. I would recommend Algys to anyone. "Rating by: Emma | Rating posted: 3rd Oct, 2022 | Contact: Algys | Job date: Oct, 2022Emma•3rd Oct, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Shu was a very reliable and great cleaner. I would definitely recommend her. Friendly and great service. "Rating by: Rianda | Rating posted: 29th Sep, 2022 | Contact: Shu | Job date: Sep, 2022Rianda•29th Sep, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Janet is meticulous cleaner.She did a great job."Rating by: Christine | Rating posted: 16th Sep, 2022 | Contact: Janet | Job date: Sep, 2022Christine•16th Sep, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Rebekah was an absolute awesome cleaner. She was kind and friendly, maintained excellent contact and did a great job. 100% recommended. "Rating by: Mark | Rating posted: 26th Aug, 2022 | Contact: Rebekah | Job date: Aug, 2022Mark•26th Aug, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Lucy is excellent! She's efficient, thorough, detailed-oriented, polite, always on time and easy to communicate with. I highly recommend her to anyone. "Rating by: Melanie | Rating posted: 18th Aug, 2022 | Contact: Lucy Clement | Job date: Aug, 2022Melanie•18th Aug, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Abdullah is very efficient, communicates well, is reliable and does a fantastic job, I highly recommend him!"Rating by: Lana | Rating posted: 12th Aug, 2022 | Contact: Abdullah | Job date: Aug, 2022Lana•12th Aug, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Robert did a great job he was happy to do any extra cleaning I wanted and he would let me know if he was going to be late. Once he was finished my place looked great with a nice fresh smell."Rating by: Robert | Rating posted: 25th Jul, 2022 | Contact: Robert Coe | Job date: Jul, 2022Robert•25th Jul, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
95%"Deb did a great cleaning job for me and I have no problems recommending her to others. "Rating by: Brent | Rating posted: 10th Jul, 2022 | Contact: Deb Fong | Job date: Jul, 2022Brent•10th Jul, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90% -
100%"Cerise cleaned my apartment every second week for several years. She was meticulous in her work, always arrived on the dot of time, and stayed until the job was done to her satisfaction even if it meant staying well beyond the two hour commitment. "Rating by: Don | Rating posted: 9th Jul, 2022 | Contact: Cerise | Job date: Jun, 2022Don•9th Jul, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
35%"cleaning was superficial. carpets and washing floors and bathrooms were done but no tidying and no dusting. not reliable- seemed to have issues getting in the way of arriving on time- we went nearly 3 weeks without cleaning being done when arrangement was weekly. Expensive for what was done in the time attended and seemed to need paying same day as cleaning was completed. I have emloyed a new cleaner today from a different company and the difference was remarkable"Rating by: thorsten | Rating posted: 17th Jun, 2022 | Contact: maia | Job date: Jun, 2022thorsten•17th Jun, 2022•More details…
Communication: 50% | Quality: 30% | Reliability: 30% | Value: 30% -
73%"Katrina has been looking after our housework fortnightly and has done a great job. Unfortunately the multiple increases in price over a short period of time have meant I’ve had to cancel her services. Highly recommend Katrina as a cleaner. "Rating by: Steph | Rating posted: 30th May, 2022 | Contact: Katrina | Job date: May, 2022Steph•30th May, 2022•More details…
Communication: 60% | Quality: 100% | Reliability: 100% | Value: 30% -
93%"Scarlett is a great cleaner who always does a thorough job.
We would happily recommend her and provide a reference
Nigel & Karen"Rating by: Nigel | Rating posted: 28th May, 2022 | Contact: Scarlett Goodier | Job date: May, 2022Nigel•28th May, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 80% -
88%"Thanks for doing a great job of looking after my house cleaning whilst i recovered from an injury Leah and Kyle! always good at communicating and very good at doing tasks when asked...good cleaners with pleasant attitudes."Rating by: Vicky | Rating posted: 26th May, 2022 | Contact: Leah & Kyle | Job date: May, 2022Vicky•26th May, 2022•More details…
Communication: 90% | Quality: 80% | Reliability: 90% | Value: 90% -
100%"Monique was very reliable, thorough and happy to do whatever was needed. I highly recommend her."Rating by: Dallas | Rating posted: 6th May, 2022 | Contact: Monique | Job date: May, 2022Dallas•6th May, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Annika did an excellent job of our home and has incredible attention to detail.
Annika has great communication and is reliable. "Rating by: Emma | Rating posted: 26th Apr, 2022 | Contact: Annika | Job date: Apr, 2022Emma•26th Apr, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
88%"Absolute Domestics cleaner Epi is a cheerful efficient person. After her visits, the house looked tidier and refreshed. Overall, good service"Rating by: Galiya | Rating posted: 22nd Apr, 2022 | Contact: Epi | Job date: Mar, 2022Galiya•22nd Apr, 2022•More details…
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 70% -
100%"Krisztina has been my cleaner for nearly a year now and I can honestly recommend her service. She always does more than expected and it is really nice having a friendly face cleaning our house. No request has ever been an issue. She is a real asset to the business."Rating by: Emma | Rating posted: 28th Mar, 2022 | Contact: Krizstina Aszodi | Job date: Mar, 2022Emma•28th Mar, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
85%"good and reliable worker."Rating by: Melanie | Rating posted: 24th Mar, 2022 | Contact: steven trethvalen | Job date: Mar, 2022Melanie•24th Mar, 2022•More details…
Communication: 100% | Quality: 70% | Reliability: 100% | Value: 70% -
100%"We had Katrina come every week for almost two years to help with cleaning after the arrival of our third child. Would highly recommend, she is very hard working, reliable, thorough and friendly. Thanks for your awesome work Katrina! "Rating by: Rachael | Rating posted: 9th Mar, 2022 | Contact: Katrina | Job date: Mar, 2022Rachael•9th Mar, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"This company saved us when we needed to clean a rental after our tenants moved out. It was in bad shape and needed lots of cleaning in order for us to paint it again. Chantelle and Barry were amazing and they worked very hard, happily targeting areas that no one wants to clean. Thank you to them and the company for helping us at short notice. Much appreciated. We will use your services in the future. :) "Rating by: Deirdre | Rating posted: 8th Mar, 2022 | Contact: Chantelle and Barry | Job date: Feb, 2022Deirdre•8th Mar, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Our cleaners do a fantastic job."Rating by: Victor | Rating posted: 19th Jan, 2022 | Contact: Gupreet kaur | Job date: Jan, 2022Victor•19th Jan, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
93%"We highly recommend Absolute Domestics as they helped us in navigating the right person to clean our home and worked with our needs of a busy family and small children. We highly recommend Theresa, she is fantastic and goes above and beyond in attention to detail and takes initiative to clean hard to reach areas and time consuming tasks for us. :) she is very lovely and dependable :) We are just taking a wee break to assess the new year and what’s ahead. Many thanks! :) "Rating by: Sarah | Rating posted: 6th Jan, 2022 | Contact: Theresa | Job date: Jan, 2022Sarah•6th Jan, 2022•More details…
Communication: 100% | Quality: 90% | Reliability: 80% | Value: 100% -
93%"Gill is a conscientious honest and reliable worker. Came every 2weeks for 2 hours. Was always on time and worked solidly for the 2 hours. Would recommend her to any prospective people."Rating by: Raewyn | Rating posted: 6th Jan, 2022 | Contact: Gill | Job date: Jan, 2022Raewyn•6th Jan, 2022•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70% -
100%"Nothing was too much trouble. Always on time, friendly and always cleaned to a very high standard. No complaints at all."Rating by: Brian | Rating posted: 24th Dec, 2021 | Contact: Johannes | Job date: Dec, 2021Brian•24th Dec, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
95%"Absolute Domestics have consistently sent excellent cleaners and I can especially recommend Pawan. She’s done a thorough job, been flexible and hasn’t worried about my small dogs and all their hair. A+"Rating by: Sarah | Rating posted: 23rd Nov, 2021 | Contact: Pawan | Job date: Nov, 2021Sarah•23rd Nov, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80% -
95%"All good.... just making changes in Finances"Customer Service Absolute Domestics responded:"Thanks Dave! Regards, Absolute Domestics"Rating by: Dave | Rating posted: 15th Oct, 2021 | Contact: Maryna Dickerson | Job date: Oct, 2021Dave•15th Oct, 2021•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90% -
100%"Absolute Domestics have been amazing. David in particular is incredible. He is friendly, easy to work with, a fantastic cleaner, and great with pets! He cleans when we aren't home and there has never been any issues (except I think my cat loves him more than me now haha)"Customer Service Absolute Domestics responded:"Hi Ruby, thank you for sharing this lovely feedback about your cleaner David and the terrific work he provides for your home (and cat!). Regards, Absolute Domestics"Rating by: Ruby | Rating posted: 12th Oct, 2021 | Contact: David | Job date: Oct, 2021Ruby•12th Oct, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Lexi was was an excellent cleaner. Fast and efficient. She didn't need to be told what to do, but used her initiative if she saw something that needed cleaning but wasn't part of the usual routine ( e.g., dirty paw prints on the window or a messy closet or dust on top of the shower dome. I would highly recommend. "Customer Service Absolute Domestics responded:"Hi Helena, thank you for sharing this terrific feedback about your cleaner Lexi. It's great to hear! Regards, Absolute Domestics"Rating by: Helena | Rating posted: 7th Oct, 2021 | Contact: Lexi | Job date: Oct, 2021Helena•7th Oct, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Helena has been very professional and trustworthy. I would recommend her for house cleaning and for any other activity she wanted to try."Customer Service Absolute Domestics responded:"Thanks for your lovely feedback Julie, it's great to hear how happy you are with your cleaner Helena. Regards, Absolute Domestics"Rating by: Julie Dunlop | Rating posted: 17th Sep, 2021 | Contact: Helena | Job date: Sep, 2021Julie Dunlop•17th Sep, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
88%"Kerry has been lovely to work with. She has a gentle and kind personality and exudes a sense that she is reliable and dedicated to her work. She did her best that she could, I believe, given that we have a number of rooms to clean and only asked her to commit to a certain amount of time. Definitely happy to recommend her. I do think that while there is a higher cost to it, I might pay extra to have the cleaners bring in their own cleaning products and vacuum. Natural produces desirable.… Thank you."Customer Service Absolute Domestics responded:"Hi Annie, thank you for taking the time to share this kind feedback about your cleaner Kerry. We also greatly appreciate you recommending our service to others. Regards, Absolute Domestics"Rating by: Annie | Rating posted: 17th Sep, 2021 | Contact: Kerry Baddeley | Job date: Sep, 2021Annie•17th Sep, 2021•More details, one reply…
Communication: 100% | Quality: 70% | Reliability: 100% | Value: 80% -
100%"Rebecca was very good. She was thorough,efficient and friendly. I would definitely recommend her."Customer Service Absolute Domestics responded:"Hi Wendy, thanks for sharing. That's great to hear! Regards, Absolute Domestics"Rating by: Wendy | Rating posted: 6th Sep, 2021 | Contact: Rebecca Barrett | Job date: Jul, 2021Wendy•6th Sep, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
55%"What started off as a really good relationship turned into the cleaner being complacent and not actually cleaning anything. On one instance I came home and she was sitting on the sofa. She didn’t clean the bath 3x visits because she thought it “looked clean”. Cleaner said our house was a breeze to clean - I understand why now… Have made a complaint with Absolute Domestics and awaiting an outcome. I can’t yet say if I would or would not use Absolute Domestics again but I know I won’t… use that particular cleaner."Customer Service Absolute Domestics responded:"Hi Hannah, thank you for sharing this feedback and for giving us the opportunity to fix this for you. As an Agency we have hundreds of terrific cleaners and we want to make sure we get the right fit for your requirements. Regards, Absolute Domestics"Rating by: Hannah | Rating posted: 16th Aug, 2021 | Contact: Nicky | Job date: Aug, 2021Hannah•16th Aug, 2021•More details, one reply…
Communication: 70% | Quality: 40% | Reliability: 60% | Value: 50% -
100%"I must say that i am very very happy with this agency,quality communication,quality staff and most important very committed and trustful cleaners. I had such a pleasure to have Theresa as my cleaner and her work was magnificent!Thank you. "Customer Service Absolute Domestics responded:"Hi Brandon, we are thrilled to hear how happy you are and thank you for sharing. Regards, Absolute Domestics"Rating by: Brandon | Rating posted: 16th Aug, 2021 | Contact: Theresa | Job date: Aug, 2021Brandon •16th Aug, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
83%"Anishka did struggle to engage with us, which made it difficult to discuss what cleaning we wanted from time to time, but she did an ok job cleaning the floors and workspace areas and toilets
From time to time it would have been nice to review and agree to a 'special' clean to replace a normal clean, so that under cabinets, behind pictures, above doors etc could be cleaned"Customer Service Absolute Domestics responded:"Hi Bernie, thank you for sharing this feedback about your cleaner. We really appreciate you taking the time to let us know. Regards, Absolute Domestics"Rating by: Bernie | Rating posted: 29th Jul, 2021 | Contact: Anishka | Job date: Jul, 2021Bernie •29th Jul, 2021•More details, one reply…
Communication: 80% | Quality: 70% | Reliability: 100% | Value: 80% -
63%"Nur was always a lovely help. On time. Very willing to help in any way. She finished up when she finished university.
The business was always very understanding with any requests of mine when I called. (although sometimes things were left too long as Call Centre staff left messages etc with cleaners but no one would follow up in between unless I called again to check on the progress).
The call center staff were always very friendly and helpful and very happy to work with my requested days and… times and specific requests of experience or capability of staff.
However, Often cleaners change automatically with text only update. Which doesn’t really suit us. Or like in our case when a change occurred & a cleaner decided to not turn up the business didn’t have any idea and hadn’t called to double check they would still be starting our job as planned.
One small suggestion, it would be great to have someone in the business managing our household as a client - so that any changes etc were dealt with through with one person on the business end in a more timely way rather than always communicating with someone new each phone call and repeating needs. That person would then get to know us well as clients and could be more proactive and responsive with needs. More reaching out to clients in person to check on everything would be more appropriate. Certainly when any changes in staffing occur. Also, a courtesy phone call to run through why someone was chosen for our needs, their background, experience etc would be useful before they begin. Rather than a more hands off - random allocation type service. Ultimately the less people I need to train up the better. So it’s always more helpful to get a good fit for the family from the beginning. When you are opening up your home to someone, I personally want a brief on who that is before they arrive. Ultimately I think these changes would justify the higher price you pay for the service."Rating by: Rachael | Rating posted: 9th Jul, 2021 | Contact: Nur | Job date: Jul, 2021Rachael•9th Jul, 2021•More details…
Communication: 50% | Quality: 50% | Reliability: 100% | Value: 50% -
93%"Ive based this on my previous cleaner Sasha who left in May. The next cleaner has only been 3 times and has also now left. Sasha was pretty good doing most of the work required within the time allowed but some things were missed. The new person was very thorough. The company has been very easy to deal with and provided good service. It did take a few weeks to appoint someone to fit with my availability as they didn't have many cleaners on their books but I am in a provincial city with smaller… population so this may have been why. I would recommend the company unreservedly and will use their services again in future should my current circumstances change."Rating by: Sue | Rating posted: 5th Jul, 2021 | Contact: Sasha | Job date: Jul, 2021Sue•5th Jul, 2021•More details…
Communication: 100% | Quality: 80% | Reliability: 100% | Value: 90% -
100%"Having Katrina cleaning our house regularly has been great, it has taken the pressure off us to do it, leaving time for us to do other things which we would rather be doing. It has ensured that the time between cleaning was never left too long and our house always looked good. The cleaning was always done well, and even difficult tasks (such as dealing with shower scale) were completed without any problems."Rating by: Ray | Rating posted: 1st Jul, 2021 | Contact: Katrina Grubner | Job date: Jul, 2021Ray•1st Jul, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Gill was wonderful. She was always reliable and did a quality job every time. We were able to leave Gill a key as we trusted her highly. Coming home on a day when she had visited always put a smile on my face."Rating by: Liz | Rating posted: 1st Jul, 2021 | Contact: Gill | Job date: Jul, 2021Liz•1st Jul, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Highly recommend Katrina, reliable, friendly and honest. "Rating by: Sue | Rating posted: 29th Jun, 2021 | Contact: Katrina | Job date: Jun, 2021Sue•29th Jun, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Absolute domestics have been fantastic to deal with. Macey always did a beautiful job with the cleaning! As a company they have excellent communication and customer service. I highly recommend them for anyone looking at getting a cleaner! "Customer Service Absolute Domestics responded:"Hi Sheree, thank you for sharing this terrific feedback about your cleaner Macey and we're thrilled you love the service! Regards, Absolute Domestics"Rating by: Sheree Lawrence | Rating posted: 29th Jun, 2021 | Contact: Macey Smythe | Job date: Jun, 2021Sheree Lawrence•29th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Gill is very lovely to deal with and does a great job and provides a great cleaning service every time, Used for the past couple years now and had no issues. 100% Would recommend.
Thanks
Thomas "Customer Service Absolute Domestics responded:"Hi Thomas, we are so pleased to hear how happy you are with the work that your cleaner Gill does. Thanks for sharing. Regards, Absolute Domestics"Rating by: Thomas | Rating posted: 26th Jun, 2021 | Contact: Gill | Job date: Jun, 2021Thomas•26th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Craig is excellent. Pleasant, thorough and a very good cleaner, one of the best I’ve had. In the past I have had to reclean or revacuum areas after the cleaner has left, but I don’t have to do that with Craig as he cleans well. I highly recommend both Craig and Absolute Domestics. It was a happy day when I found this company."Customer Service Absolute Domestics responded:"Hi Diane, we are thrilled to hear how happy you are with your cleaner Craig and thank you for sharing. Regards, Absolute Domestics"Rating by: Diane | Rating posted: 21st Jun, 2021 | Contact: Craig Clark | Job date: Jun, 2021Diane•21st Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Absolute domestics have always supplied good cleaners, and can usually provide a fill in if your usual cleaner is away. We have a fortnightly clean to get the house reset to "calm" and its heaven walking into all the bathrooms, floors and kitchen surfaces sparkling
"Customer Service Absolute Domestics responded:"Hi Tina, thank you for sharing this experience with others considering booking a cleaner. It's great to hear how much you love the service! Regards, Absolute Domestics"Rating by: Tina | Rating posted: 17th Jun, 2021 | Contact: Absolute domestics | Job date: Jun, 2021Tina•17th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"We couldn't be more pleased with the work Rachel does for us. She goes beyond what one expects . Nothing is a problem."Customer Service Absolute Domestics responded:"Hi Alan, that's great to hear! Thanks for sharing, Absolute Domestics"Rating by: Alan | Rating posted: 17th Jun, 2021 | Contact: Rachel Cadwallender | Job date: Jun, 2021Alan•17th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Cerise is always extremely punctual, and often stays somewhat longer than the two hours for which she is paid in order to finish the cleaning job to her satisfaction."Rating by: Don | Rating posted: 17th Jun, 2021 | Contact: Cerise Blagrove | Job date: Jun, 2021Don•17th Jun, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"I have used Absolute Domestics for quite some time and always found them to care about who they send and the checking to make sure I am happy. The individual cleaners change from time to time pending their own circumstances but the agency always finds someone as good to replace that person. I hold them in high regard.
I had only 1 cleaner who I did not gel with, no problem she was replaced before next weekly clean. Thank you for that attention to detail. "Customer Service Absolute Domestics responded:"Hi Barry, thank you for taking the time to share this lovely feedback about your service. Regards, Absolute Domestics"Rating by: Barry | Rating posted: 17th Jun, 2021 | Contact: Absolute Domestics | Job date: Jun, 2021Barry•17th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100% -
100%"Karen is great. Always reliable, very pleasant and helpful, and she does a great job!"Customer Service Absolute Domestics responded:"Thanks Eleanor, that's great to hear! Regards, Absolute Domestics"Rating by: Eleanor | Rating posted: 17th Jun, 2021 | Contact: Karen Hinemoa | Job date: Jun, 2021Eleanor•17th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
93%"Absolute Domestics have been great when providing a weekly cleaning service. My current cleaner is just the best. Gets in and does an excellent job. They have also been great in sourcing a replacement cleaner when one leaves or one goes on holiday.
Highly recommended!"Customer Service Absolute Domestics responded:"Hi Joanne, thank you for your recommendation. It's great to hear how happy you are with your current cleaner. Regards, Absolute Domestics"Rating by: Joanne | Rating posted: 17th Jun, 2021 | Contact: Alina | Job date: Jun, 2021Joanne•17th Jun, 2021•More details, one reply…
Communication: 90% | Quality: 90% | Reliability: 100% | Value: 90% -
100%"Marissa is the best cleaner I have ever had. She's very thorough, always has a smile on her face and goes the extra mile. "Customer Service Absolute Domestics responded:"Hi Lizzi, it's terrific to hear that your cleaner Marissa is the best cleaner you have ever had! Thanks for sharing. Regards, Absolute Domestics"Rating by: Lizzi | Rating posted: 17th Jun, 2021 | Contact: Marissa davies | Job date: Jun, 2021Lizzi•17th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Shari does a very thorough job. She accepts direction and suggestions willingly, and has an intelligent approach to finding the best way of doing things. She is the best cleaner we have had from Absolute Domestics. "Customer Service Absolute Domestics responded:"Hi John, we love hearing that your cleaner Shari is the best cleaner you have ever had and is doing a terrific job. Thanks for sharing, Absolute Domestics"Rating by: John | Rating posted: 15th Jun, 2021 | Contact: Shari | Job date: Jun, 2021John•15th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100% -
100%" A pleasant girl who got on with the job, and everything looks good to me.
As I am unable to walk much at all at the moment, this has been wonderful.Thank you Joan
"Customer Service Absolute Domestics responded:"Ji Joan, it's great to hear how helpful it has been having help with the cleaning and we thank you for your kind words. Regards, Absolute Domestics"Rating by: Joan | Rating posted: 15th Jun, 2021 | Contact: Astraea | Job date: Jun, 2021Joan•15th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
0%"Communication was poor and slow. There were days in between responding to text messages and I was having to chase a response just to get an initial visit. In the end the appointment that was finally agreed was cancelled by the cleaner because they had something else on. It was such a hassle and wasted a couple of weeks of my time. I would not recommend. "Rating by: Aleisha | Rating posted: 15th Jun, 2021 | Contact: farah | Job date: Jun, 2021Aleisha•15th Jun, 2021•More details…
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0% -
100%"Everything is fine."Customer Service Absolute Domestics responded:"Thanks Meg! Regards, Absolute Domestics"Rating by: Meg | Rating posted: 14th Jun, 2021 | Contact: Gillian Holcombe | Job date: Jun, 2021Meg•14th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Bridget is easy to work with, reliable, flexibility is there when we’ve last minute changes to the dates we require her service of cleaning. Bridget dies a great job overall and for us personally I think it’s been a good pair up! Thank you Bridget for all your help with the cleaning, you’re a great help to the family.
"Customer Service Absolute Domestics responded:"Hi Sharmini, thank you for taking the time to share this lovely feedback about your cleaner Bridget who sounds like the perfect fit for your home! Regards, Absolute Domestics"Rating by: Sharmini | Rating posted: 14th Jun, 2021 | Contact: Bridget | Job date: Jun, 2021Sharmini•14th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Krisztina has been reliable, thorough, and easy to deal with since starting almost a year ago. So happy to have been paired with her."Customer Service Absolute Domestics responded:"Hi Sheryl, we are so pleased to hear how happy you are with your cleaner Krisztina. Thanks for sharing. Regards, Absolute Domestics"Rating by: Sheryl | Rating posted: 14th Jun, 2021 | Contact: Krisztina | Job date: Jun, 2021Sheryl•14th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90% -
100%"Mariam is amazing and 100% reliable. She's a pleasure to have in our home and we love the fresh scent of the house after she's done. HIGHLY RECOMMEND A PROMOTION/PAY RISE. "Rating by: Tina | Rating posted: 14th Jun, 2021 | Contact: Mariam Ishak | Job date: Jun, 2021Tina•14th Jun, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
88%"Craig is a very nice person - a good worker who does his job well. I have honestly had ~ some very lazy, rough cleaners (who have done $worth of damage) but Craig, is not one of them. I have arthritis in my hands - etc, so I just do - some of my home cleaning now (that is honestly not - a poor me ~ smiley face).
Craig and I work - as a team. I look forward to Craig coming in. We do not pay minimum wage and we pay our workers petrol (within Tauranga and a sensible car only). We… genuinely care and ~ truly appreciate."Customer Service Absolute Domestics responded:"Hi Robyn, thank you for sharing this lovely feedback about your cleaner Craig and your genuine care and appreciation for our workers. Regards, Absolute Domestics"Rating by: Robyn | Rating posted: 12th Jun, 2021 | Contact: Craig Clark | Job date: Jun, 2021Robyn•12th Jun, 2021•More details, one reply…
Communication: 50% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Shana is a very efficient and is a nice person happy with her cleaning and general work around my unit."Customer Service Absolute Domestics responded:"Hi David, thank you for your terrific feedback about your cleaner Shana. Regards, Absolute Domestics"Rating by: David Brooks | Rating posted: 11th Jun, 2021 | Contact: Shana Lang | Job date: Jun, 2021David Brooks•11th Jun, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
90%"A really delightful person and such a hard worker.
I am only leaving Absolute Domestics due to ill health and I will be living with my daughter for a while.
I would be delighted to continue with this service if I return home."Customer Service Absolute Domestics responded:"Hi Lynn, thank you for this lovely feedback and we wish you all the best with your health. Kind regards, Absolute Domestics"Rating by: Lynn | Rating posted: 24th May, 2021 | Contact: Aurora | Job date: May, 2021Lynn•24th May, 2021•More details, one reply…
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 80% -
83%"Gloriana was fantastic, always professional and completing the job to the highest standard. She responded to feedback and requests for specific jobs in a friendly and professional manner."Customer Service Absolute Domestics responded:"Hi Tina, we love hearing how happy you are with the work completed by your cleaner Gloriana. Thanks for sharing! Regards, Absolute Domestics"Rating by: Tina | Rating posted: 19th May, 2021 | Contact: Gloriana Bowen | Job date: May, 2021Tina•19th May, 2021•More details, one reply…
Communication: 50% | Quality: 100% | Reliability: 100% | Value: 80% -
100%"Michael was an excellent cleaner. Reliable, prompt and thorough. Communication from Absolute Domestics was very good. "Customer Service Absolute Domestics responded:"Hi Zac, thank you for this terrific 5 star review of your cleaner Michael. Regards, Absolute Domestics"Rating by: Zac | Rating posted: 18th May, 2021 | Contact: Michael Ensor | Job date: May, 2021Zac•18th May, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Extremely happy with the service provided. The cleaner was efficient and always did a great job...would highly recommend. Absolute domestics were very easy to deal with on the phone and followed up to ensure we were happy with the cleaner."Customer Service Absolute Domestics responded:"Hi Sharon, we are so pleased to hear how happy you are with your cleaning service. Thank you for your recommendation. Regards, Absolute Domestics"Rating by: Sharon | Rating posted: 12th May, 2021 | Contact: Morgan Dennis | Job date: May, 2021Sharon•12th May, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Had no problems with Absolute. Although had three cleaners - was a lapse between while another one was found. Nothing wrong with cleaners - just change of circumstances. "Customer Service Absolute Domestics responded:"Thanks Pamela, we really appreciate your feedback. Regards, Absolute Domestics"Rating by: Pamela | Rating posted: 4th May, 2021 | Contact: Danielle | Job date: May, 2021Pamela•4th May, 2021•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100% -
100%"Absolutely impeccable cleaning and great communication. The best cleaner we have ever had."Rating by: Paul | Rating posted: 28th Apr, 2021 | Contact: Gina | Job date: Apr, 2021Paul•28th Apr, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
93%"Okba was friendly, professional and punctual, she did a great job getting our house into shape and I would highly recommend her. "Customer Service Absolute Domestics responded:"Hi Karon, thank you for sharing this terrific feedback about your cleaner Okba. Regards, Absolute Domestics"Rating by: Karen | Rating posted: 9th Apr, 2021 | Contact: Okba | Job date: Apr, 2021Karen•9th Apr, 2021•More details, one reply…
Communication: 80% | Quality: 90% | Reliability: 100% | Value: 100% -
90%"Eve is an excellent cleaner and a lovely person to have around.
Hard worker, detailed and very pleasant manners.
I would highly recommend Eve!"Customer Service Absolute Domestics responded:"Hi Daan, we are so pleased to hear how much you love having your cleaner Eve around and thank you for your recommendation. Regards, Absolute Domestics"Rating by: Daan | Rating posted: 9th Apr, 2021 | Contact: Eve | Job date: Apr, 2021Daan•9th Apr, 2021•More details, one reply…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90% -
98%"Ta'mar is a pleasure to have in our house. She has cleaned only once so far. I am looking forward to her coming again."Customer Service Absolute Domestics responded:"Hi Biddy, thank you for sharing this wonderful feedback! Regards, Absolute Domestics"Rating by: Biddy | Rating posted: 31st Mar, 2021 | Contact: Ta'mar | Job date: Mar, 2021Biddy•31st Mar, 2021•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100% -
100%"Caylee was an absolutely wonderful cleaner! Always done a great job and had great conversation.
She even came around before her first time cleaning to have a meet and great and get to know the dogs before hand, it was really lovely.
Absolute Domestics were very easy to deal with, made quick contact and made sure to follow up to make sure I was happy.
10/10 would recommend."Customer Service Absolute Domestics responded:"Hi Tessa, thanks ever so much for your 10 out of 10 rating for your cleaner Caylee. That's great to hear! Regards, Absolute Domestics"Rating by: Tessa | Rating posted: 12th Feb, 2021 | Contact: Caylee | Job date: Feb, 2021Tessa•12th Feb, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Nadia is an absolute treasure. I love coming home from work on the day Nadia has cleaned. She gives 100%, the results are beautiful. Nadia is also a wonderful person to deal with. Excellent communication, considerate, respectful of our family and home. When family members are home while she is working Nadia speaks politely, kindly and in a warm friendly manner. She shows initiative in her work. She certainly represents the company without fault."Customer Service Absolute Domestics responded:"Hi Ruth, it's terrific to hear how much you love having your cleaner Nadia look after the family home. Thank you for sharing. Regards, Absolute Domestics"Rating by: Ruth | Rating posted: 11th Feb, 2021 | Contact: Nadia Smith | Job date: Feb, 2021Ruth•11th Feb, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Amazing amazing!! I highly recommend Absolute Domestics to anyone that needs help with the cleaning. Bronwyn and Krystal were amazing, they were reliable, worked fast and to a high standard. Thank you so much!!"Rating by: Joanna Smales | Rating posted: 9th Feb, 2021 | Contact: Bronwyn & Krystal | Job date: Feb, 2021Joanna Smales•9th Feb, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Macey is amazing! So thorough and always a pleasure. Would heartily recommend Absolute Domestics to anyone!"Rating by: Nicky | Rating posted: 27th Jan, 2021 | Contact: Macey | Job date: Jan, 2021Nicky•27th Jan, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
93%"Was very happy with Vanessa Prompt polite consciensious "Rating by: Denise | Rating posted: 27th Jan, 2021 | Contact: Denise Spencer | Job date: Jan, 2021Denise•27th Jan, 2021•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 70% -
95%"Good and reliable service. Would recommend this cleaning company."Customer Service Absolute Domestics responded:"Hi Nicky, thanks for recommending our service and we are so pleased to help! Regards, Absolute Domestics"Rating by: Nicky | Rating posted: 13th Jan, 2021 | Contact: Aurora | Job date: Jan, 2021Nicky•13th Jan, 2021•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90% -
100%"Leeca was amazing!! We were so so so lucky to have her! Would 100% recommend!!!"Customer Service Absolute Domestics responded:"Hi Soleil, thank you for sharing this terrific feedback about your cleaner Leeca. Regards, Absolute Domestics"Rating by: Soleil Sutherland | Rating posted: 6th Jan, 2021 | Contact: Leeca | Job date: Jan, 2021Soleil Sutherland•6th Jan, 2021•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
90%"excellent work always
always on time
"Rating by: Colleen | Rating posted: 25th Nov, 2020 | Contact: Amanda | Job date: Nov, 2020Colleen•25th Nov, 2020•More details…
Communication: 80% | Quality: 100% | Reliability: 100% | Value: 80% -
100%"Kim was a reliable person to deal with. All her work was very thorough and finished to a high standard - it is such a pity we are shifting or I would be keeping her on. I enjoyed her work ethics and her attention to detail."Customer Service Absolute Domestics responded:"Hi Jennifer, thanks for the great feedback about your cleaner Kim. If we can help in your new location please let us know. Regards, Absolute Domestics"Rating by: Jennifer | Rating posted: 25th Sep, 2020 | Contact: Kim | Job date: Sep, 2020Jennifer•25th Sep, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
15%"I was charged for the full 2 hours cleaning but the cleaner was only at house for 85 minutes and spent 15 minutes on break and needlessly repeatedly asking the same questions about what cleaning to do. Very unimpressed. Complaint email to company also ignored"Customer Service Absolute Domestics responded:"Hi Mel, With over 28 years in the domestic cleaning industry and providing work for thousands of cleaners throughout New Zealand, we value your feedback and would love the opportunity to rectify this for you. Your cleaner should have cleaned for you for 2 hours so please give us a call so that we can arrange for her to return to provide the extra time or a replacement cleaner can be organised. Regards, Absolute Domestics "Rating by: Mel | Rating posted: 22nd Sep, 2020 | Contact: Echenada unamadu | Job date: Sep, 2020Mel•22nd Sep, 2020•More details, one reply…
Communication: 20% | Quality: 20% | Reliability: 10% | Value: 10% -
100%"Samara was very pleasant, on time, very thorough, very helpful and willing to go the extra mile. Unfortunately I had to cancel further cleans with Samara as my cleaner of 7 years returned unexpectedly otherwise I would have been happy to continue on with Samara.
Many thanks
Diane Walker "Customer Service Absolute Domestics responded:"Hi Diane, thank you for sharing this terrific feedback about your cleaner Samara. Regards, Absolute Domestics"Rating by: Diane | Rating posted: 9th Sep, 2020 | Contact: Samara | Job date: Sep, 2020Diane•9th Sep, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Ingrid was an honest, trustworthy and hardworking cleaner. She always left out home in pristine condition and we valued the service she provided. "Rating by: Laura | Rating posted: 1st Jul, 2020 | Contact: Ingrid @ Absolute Domestics | Job date: Jul, 2020Laura•1st Jul, 2020•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Amazing service. Always went above and beyond with cleaning - we always noticed little things like our daughters teddies lined up and her pjs folded. Little details that made us feel like the service went above and beyond. "Customer Service Absolute Domestics responded:"Hi Jordan, we are thrilled to hear how happy you are with the service provided. Thanks for sharing. Regards, Absolute Domestics"Rating by: Jordan | Rating posted: 16th Jun, 2020 | Contact: Lu Alach | Job date: Jun, 2020Jordan•16th Jun, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
98%"Jing was the regular cleaner for the past couple of years. His service and reliability were excellent during this time. "Customer Service Absolute Domestics responded:"Hi Colleen, thanks for the terrific feedback about your cleaner Jing. Regards, Absolute Domestics"Rating by: Colleen Ambrose | Rating posted: 19th May, 2020 | Contact: Jing Voluntad - Absolute Domestics | Job date: May, 2020Colleen Ambrose•19th May, 2020•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100% -
100%"Very good cleaning service provided by Mikhaela from Absolute Domestics. "Customer Service Absolute Domestics responded:"Thanks for the lovely feedback Alice! Regards, Absolute Domestics"Rating by: Alice | Rating posted: 14th May, 2020 | Contact: Mikhaela Santos | Job date: Mar, 2020Alice•14th May, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"Gwen did a great job of cleaning our home. She came twice a month, was always prompt and we were very happy with her work. We would highly recommend asking for Gwen - five stars from us."Customer Service Absolute Domestics responded:"Hi Kate, thank you for the 5 star rating of your cleaner Gwen. It's great to hear how much you love the service. Regards, Absolute Domestics"Rating by: Kate | Rating posted: 11th May, 2020 | Contact: Gwendolin Chuk | Job date: May, 2020Kate•11th May, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
95%"Very happy with this company. They always ring to check that their representative has performed to standard and that I as customer am 100% happy. They have always employed good people, easy to have in your home. There was only one cleaner who I was say 90% happy with and when the company rang me I expressed that, I did not see that cleaner again, no questions asked - just a new cleaner introduced herself to me and we were all happy again. Well done to this company."Customer Service Absolute Domestics responded:"Hi Barry, thank you for taking the time to share this lovely feedback. It's great to hear how much you love the service and the cleaner we sent you. Regards, Absolute Domestics"Rating by: Barry | Rating posted: 8th May, 2020 | Contact: Absolute Domestics | Job date: May, 2020Barry•8th May, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 90% -
100%"Helen is lovely, very reliable and trustworthy and is a great thorough cleaner. She asks and makes sure there isnt anything she could do differently or better, but always does a great job anyway. She will be missed!!"Customer Service Absolute Domestics responded:"Hi Jenny, we love hearing how reliable and trustworthy your cleaner Helen is. Thanks for sharing. Regards, Absolute Domestics"Rating by: Jenny | Rating posted: 8th May, 2020 | Contact: Helen Atkinson | Job date: May, 2020Jenny •8th May, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
85%"Wee bit pricey but I've had no issues with the quality of service for regular cleaning"Customer Service Absolute Domestics responded:"Thanks for the great feedback Ryan, we're so glad you're enjoying the service. Regards, Absolute Domestics"Rating by: Ryan | Rating posted: 12th Mar, 2020 | Contact: Michele | Job date: Mar, 2020Ryan•12th Mar, 2020•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 50% -
90%"Great service and nice people."Customer Service Absolute Domestics responded:"Hi Kelly, thank you for your lovely feedback. Regards, Absolute Domestics"Rating by: Kelly | Rating posted: 5th Mar, 2020 | Contact: David Monaghan | Job date: Feb, 2020Kelly•5th Mar, 2020•More details, one reply…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90% -
58%"I've been using this cleaning agency for approximately 18 months for fortnightly house cleans. We've had 5 cleaners within that time. The first cleaner was (Jo) was thorough, efficient and reliable. The second, a team of two women, didn't do all the tasks they agreed to. The bathroom didn't look like it was cleaned at all. They were asked to come in the afternoon and turned up in the morning when my children were in the middle of their homeschooling activities. I asked for a different cleaner.… The third cleaner (Kim) did a reasonably good job, however was very unreliable. She would usually phone on the day she was meant to be cleaning saying she was running up to 1.5 hours late or she'd say she had mixed the days/ weeks up and couldn't come at all. The cleaner and agency were aware that I required a reliable cleaner who could come at the agreed time to fit around the routine of my homeschooled children. The fourth cleaner was thorough and reliable however left the agency after doing 3 cleans for us. For $33 per hour I expect more consistency and reliability."Customer Service Absolute Domestics responded:"Hi Kathy, we understand your need for consistency and reliability and while we can't control all elements of your service we will do our best to find you a cleaner that meets your requirements. Regards, Absolute Domestics"Rating by: Kathy | Rating posted: 5th Mar, 2020 | Contact: Vivienne | Job date: Mar, 2020Kathy•5th Mar, 2020•More details, one reply…
Communication: 80% | Quality: 70% | Reliability: 50% | Value: 30% -
95%"I was very happy with the service provided by Absolute Domestics. I would definitely recommend them. "Customer Service Absolute Domestics responded:"Thanks for your recommendation Jackie!"Rating by: Jackie | Rating posted: 17th Feb, 2020 | Contact: Sarah Bauern | Job date: Dec, 2019Jackie •17th Feb, 2020•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 100% -
88%"Dave has been an excellent home cleaner for us. He has always been reliable and has always done what was asked of him, his work has always been first class. He has also communicated well when needing supplies and when things needed bringing to our attention. I''d have no trouble rehiring Dave or recommending him to other people."Customer Service Absolute Domestics responded:"Thanks for your terrific recommendation of your cleaner Dave! Regards, Absolute Domestics"Rating by: Brett | Rating posted: 12th Feb, 2020 | Contact: Dave | Job date: Feb, 2020Brett•12th Feb, 2020•More details, one reply…
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 80% -
98%"Good work. Always on time."Customer Service Absolute Domestics responded:"Great to hear, thanks Bob."Rating by: Bob | Rating posted: 5th Feb, 2020 | Contact: Donna | Job date: Feb, 2020Bob•5th Feb, 2020•More details, one reply…
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100% -
100%"They were great. Cleaned everything they were asked to do and more. They were always there when they said they would be and would check ahead of time if we were OK with any changes."Customer Service Absolute Domestics responded:"Hi Liz, thank you for sharing this lovely feedback about your cleaners. Regards, Absolute Domestics"Rating by: Liz | Rating posted: 4th Feb, 2020 | Contact: Shireen & Aboo | Job date: Feb, 2020Liz•4th Feb, 2020•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
55%"We would like to leave a well considered and balanced review:
1. we have used this company in both Australia and New Zealand on various occasions throughout the past 6 years
2. Over the past 6 months we have had about 4 cleaners allocated to clean our home for a weekly clean.
3. Two patterns have emerged (1) cleaners are initially fairly good, or in one case very good, then the standard very quickly drops and jobs are left undone / poorly done of (2) the cleaning has been absolutely… unsatisfactory - as if the cleaner was there for one hour out of five
4. We have had friendly staff on the phone, however when we have had certain requests they have not been met
5. We would NOT recommend this service if you have expectations of hard working, thorough cleaners with attention to detail and consistency"Customer Service responded:"Hi Elisa, thank you for your feedback here and over the phone regarding the cleaners you have had. While we obviously wish you had a five star experience, we regret we have been unable to meet your expectations. Regards, Absolute Domestics"Rating by: E. | Rating posted: 3rd Feb, 2020 | Contact: Susan | Job date: Feb, 2020E.•3rd Feb, 2020•More details, one reply…
Communication: 80% | Quality: 20% | Reliability: 100% | Value: 20% -
85%"Gerri has been extremely polite and lovely do deal with. He is very eager to do a good job. Unfortunately the cleaning did not quite meet our expectations - it did not appear thoroughly cleaned and sometimes some areas seemed to have been completely missed out."Customer Service responded:"Hi Janett, we are sorry to hear that your cleaner did not meet your expectations and your feedback when cancelling gave us the impression that everything had gone well. If you change your mind and want to try someone different please let us know. We'd love the opportunity to fix this for you. Regards, Absolute Domestics"Rating by: Janett | Rating posted: 29th Jan, 2020 | Contact: Gerri Gandi | Job date: Dec, 2019Janett•29th Jan, 2020•More details, one reply…
Communication: 100% | Quality: 70% | Reliability: 100% | Value: 70% -
68%"For the amount charged 33 per hour, the level of cleaning was insufficient."Customer Service responded:"Hi Steve, please give us a call on 0800663987 to discuss what was achieved in the timeframe allocated. Regards, Absolute Domestics"Rating by: Steve | Rating posted: 23rd Jan, 2020 | Contact: Harmony Ferreia | Job date: Jan, 2020Steve•23rd Jan, 2020•More details, one reply…
Communication: 90% | Quality: 80% | Reliability: 80% | Value: 20% -
100%"Ladda did a great job the house was spotless she was very thorough and she is a pleasure to deal with"Customer Service responded:"Hi Tracey, thank you for this lovely feedback about your cleaner Ladda. Regards, Absolute Domestics"Rating by: Tracey | Rating posted: 30th Dec, 2019 | Contact: Ladda | Job date: Dec, 2019Tracey•30th Dec, 2019•More details, one reply…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
100%"All the staff reference checked, police checked, insured and trained. Brilliant cleaners Cheryl and Michael "Rating by: Sandra | Rating posted: 1st Jun, 2019 | Contact: Sandra | Job date: Jun, 2019Sandra•1st Jun, 2019•More details…
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100% -
33%"This company is a total joke. Hired them for an End of Lease clean (and they are still calling it an end of lease clean). There was rubbish in one of the draws, rice left in a cupboard, marks on walls, dirt on window cils, a dirty mirror and just generally not clean. No idea what work the cleaner did in three hours, but all that was done was vacuuming and mopping. I think the cleaner took her time because she was called last minute by her boss to clean (not my problem though). I will not have… to litigate this through the courts to recover the money lost for having my landlord to have a cleaner come over and fix up their mess! I got an email from the companies "Chairman" demanding payment for the cleaning services. Not happening! You've caused me a loss already due to the negligence of this cleaner"Customer Service responded:"Hi, unfortunately we weren't aware of this review so are not able to comment on the details of your service from last year. Our cleaners work to your instructions in the timeframe provided and we are sorry that you were disappointed with what was achieved in the time allocated. Regards, Absolute Domestics"Rating by: Luke | Rating posted: 26th Oct, 2018 | Contact: Vicki | Job date: Apr, 2018Luke•26th Oct, 2018•More details, one reply…
Communication: 50% | Quality: 0% | Reliability: 80% | Value: 0% -
0%"3 hour service =$180 nothing was done in three hours I was expecting whole hour to be completed only 1 bathroom cleaned and two windows. Waste of money really never hire this company always give contract to complete whole hour at fixed price via other cleaners. This was number one on google I believe only because the company is doing well internationally or is ripping others off with there bogus cleaning service.
After the clean they said this sort of job will take 10 hours to complete if… they told me from the start they can't do this job I would of hire other cleaner from the start. Very disappointed
"Rating by: Shane | Rating posted: 9th May, 2017 | Contact: Monica | Job date: May, 2017Shane•9th May, 2017•More details…
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0% -
13%"I paid $300 for a six hour end-of-tenancy clean. I asked for general clean, with special attention to windowframes, lightshades, ceilings and floors.
In six hours, she cleaned the windowframes, two light shades, and broke another lightshade.
There was a smear of tomato sauce still on the floor. There were still cobwebs in the corners.
When I complained, the company rang back to say:
- she had done the ceilings (she clearly hadn't)
- the smudge on the floor was rust and she'd… scrubbed and scrubbed it (I sprayed it and it wiped up immediately)
"
- she had done all the lightshades (ahahaha yeah right - they had not been touched, I have photos).
- they implied that my house was totally filthy and that I should have booked three days (at $50 an hour).
They grudgingly offered that she could come back and clean the lightshades "again".
I am FURIOUS.
I paid other cleaners to come in the next day, and they blitzed everything in six hours easily. And they only cost $20/hr!Rating by: Donnelle | Rating posted: 11th Mar, 2017 | Contact: Betty | Job date: Mar, 2017Donnelle•11th Mar, 2017•More details…
Communication: 0% | Quality: 0% | Reliability: 50% | Value: 0% -
0%"I\'m absolutely appalled by the service provided AD. Poor communication with staff, unhelpful over the phone. Clean was mediocre. Give them a miss! 3 hr clean = 150 dollars. Cleaner gets 30 dollars per hour. That\'s a nice 20 per hour for company that does bugger all. Give a miss. "Rating by: Orchid | Rating posted: 25th May, 2011 | Contact: Glenda/Katrina | Job date: May, 2011Orchid•25th May, 2011•More details…
Communication: 0% | Quality: 0% | Reliability: 0% | Value: 0% -
19%"I was looking for a company to spring clean my house, top to bottom. Saw varies ads for this and settled on this company.
Spring clean it was not, i was disappointed and have not used them since.
"Rating by: Kerryn | Rating posted: 9th Feb, 2007 | Contact: Sorry, Name Is Forgotten | Job date: Nov, 2006Kerryn•9th Feb, 2007•More details…
Communication: 25% | Quality: 0% | Reliability: 50% | Value: 0%
Primary contact
Joy Vess
Phone number
0800663987
Website
www.absolutedomestics.co.nz
Availability
This week/ASAP
About us
What we do
Categories we service
Oven Cleaning, Housekeeping, Household Cleaning Services, House Cleaning, Floor Cleaning, Cleaning Services, Cleaning & Household Services
Areas we service
Wellington Region, Wellington City, Waitakere City and Suburbs, Waiheke and Gt Barrier Islands, Rodney Area, Papakura Area, North Shore City and Suburbs, Manukau City and Suburbs, Franklin Area, Christchurch Area, Canterbury Region, Auckland Region, Auckland City and Suburbs, Auckland Central
Absolute Domestics has not given us their exact location, but they are based in Sandringham
The service is easy to use. I guess quality depends on the cleaner you're assigned. We would use Rebecca again.
"Communication: 100% | Quality: 100% | Reliability: 80% | Value: 100%