Alpha Drain Unblocking
Drain Unblocking in Mairangi Bay

"Phone with a blocked drain and water entering the garage. Richard was there in 20 minutes and sorted in less than an hour, absolute legend, AWESOME work. Can't recommend more highly."

26th Mar  •  Rating by: Alison  •  Contact: Richard  •  Job date: Mar, 2026

"Fantastic Service and great outcome thank you very much ."

28th Jan  •  Rating by: Brent  •  Contact: The Alpha Drain Team  •  Job date: Jan, 2026

"Alpha Drain promptly contacted me back when I reached out to them via the contact form on the website. On the same day, they visited my home and unblocked my kitchen's sink. I am satisfied and happy with the service from Alpha Drain, and would definitely recommend."

4th Jan  •  Rating by: Anderson  •  Contact: Ramon  •  Job date: Dec, 2025

"Excellent skilled work, very happy with the service provided by Ramon"

1st Dec, 2025  •  Rating by: Emily  •  Contact: Ramon  •  Job date: Nov, 2025

"Fantastic job. Aseri was very clear and communicated well to ensure we knew exactly what the problem was. He delt with the issue professionally even though the previous job by another plumbing company was terrible. Happy customer, great Job! Highly recommended."

13th Nov, 2025  •  Rating by: Isaac  •  Contact: Aseri Kuribola  •  Job date: Nov, 2025

"Fantastic service. Ray was great doing the job and good to chat with as well."

13th Oct, 2025  •  Rating by: Mike  •  Contact: Ray  •  Job date: Oct, 2025

"Great experience would 10/10 recommend. Emailed an enquiry Sunday about drain unblocking, got a call that afternoon and appointment was arranged for 8am the next day. Plumber called 10 mins out to advise he was on the way, and arrived on time. He was super friendly and professional and got the job done for the agreed price.

Great service."

7th Oct, 2025  •  Rating by: Byron  •  Contact: Ramon  •  Job date: Oct, 2025

"Did a good job in unblocking the wastewater drain and even gave a free of charge CCTV inspection. Highly reccommend"

23rd Sep, 2025  •  Rating by: Lord  •  Contact: .  •  Job date: Sep, 2025

"The Technitian is so friendly. Sorry I can’t clearly tell his name because of my listening English level. But I think his name is Hugh. He is very patient and nice. Solved our long term problem easily. And the price is very reasonable! Would definitely reach them again when there is a drainage problem."

13th Aug, 2025  •  Rating by: Serena  •  Contact: Hugh( I am not too sure)  •  Job date: Aug, 2025

"Alpha Drains provided a great service from first contact to completion of the job."

4th Aug, 2025  •  Rating by: Dennis  •  Contact: Owen  •  Job date: Jul, 2025

"Outstanding service, the team set honest expectations up front with regards to job timings, potential costs and outcomes, and overdelivered across the board. Ray (sorry if it's Rae) was fantastic, knowledgeable and a true professional."

17th Jun, 2025  •  Rating by: Steve  •  Contact: Ray  •  Job date: Jun, 2025

"Great effort .nice guy really helpful and friendly"

12th Jun, 2025  •  Rating by: Mark  •  Contact: Alpha  •  Job date: Jun, 2025

"Great job, easy to deal with high quality. Thanks"

4th Jun, 2025  •  Rating by: Bashar  •  Contact: Bashar BARMADA  •  Job date: Jun, 2025

"Cleared Laundry waste pipe that was connected kitchen waste pipe. Arrived on time. Quick and efficient clearing in about 20 minutes. Tidy job."

12th May, 2025  •  Rating by: Richard  •  Contact: Ewen  •  Job date: May, 2025

"Great job done by the team with good communication"

28th Apr, 2025  •  Rating by: Melanie  •  Contact: Alpha Drain  •  Job date: Apr, 2025

"Swift response to my call. Arrived at scheduled time. Very knowledgeable about the issue. Went about fixing it superbly. A great outcome. No upsell. Very professional."

25th Mar, 2025  •  Rating by: Ken  •  Contact: Alpha Drain  •  Job date: Mar, 2025

"Had a bad blocked drain couldn't get it unblock my self I called my drainage guy but couldn't come out and gave me Richard's number Alpha drainage they came early Monday morning and was able to unblock it...It was very messy and sinky he cleaned up really well and disinfected the areas as we are on septic tank ...I couldn't be more happy with how professional he was and the job being done..."

18th Mar, 2025  •  Rating by: Tracey  •  Contact: One of the workers  •  Job date: Mar, 2025

"fast action, good outcome"

12th Mar, 2025  •  Rating by: metafuture constrution ltd  •  Contact: Alpha Drain  •  Job date: Mar, 2025

"Fantastic job - they went above and beyond to help me with a domestic grease trap cleanout. I highly recommend this company."

11th Mar, 2025  •  Rating by: Cherry  •  Contact: Alpha Drain Unblocking  •  Job date: Mar, 2025

"Serviceman was very friendly and helpful...Would recommend him to anyone.."

11th Feb, 2025  •  Rating by: EDDIE  •  Contact: RICHARD  •  Job date: Feb, 2025

"Responsive, knowledgeable and explained everything well. Great job all round."

5th Feb, 2025  •  Rating by: Shona  •  Contact: Shona White  •  Job date: Feb, 2025

"Very efficient and reliable service from Alpha Drains. Richard responded to my enquiry promptly this morning especially at a time when businesses are still on leave. Had another company last month attempt for over an hour and could not resolve our drain and blockage in our downstairs bathroom so its been out-of-order since Christmas. Ray came out this morning within a couple of hours of my enquiry. Cheerful, professional and dealt with the issue immediately. He knew what he was doing and issue resolved, job done! Thanks Ray, Richard and Alpha Drains team. Appreciate the professional service."

10th Jan, 2025  •  Rating by: Kalala  •  Contact: Ray  •  Job date: Jan, 2025

"Called in the morning about a blocked toilet. Was given an estimated time of service and cost. Ray turned up and clearly knew what he was doing. Drain cleared efficiently and clean up afterwards was immaculate.
Highly recommend."

7th Jan, 2025  •  Rating by: Nigel  •  Contact: Ray  •  Job date: Jan, 2025

"Very professional and responsive service from the head office. The guy who did the job on site cheery and helpful...even in the cold rain. I recommend these guys"

10th Oct, 2024  •  Rating by: Michael  •  Contact: Ray  •  Job date: Oct, 2024

"Second time used Alpha Drain Unblocking. Very efficient, arrived same day we sent email request. Gave us a time and cost over the phone. Leuan was very professional and explained what was going on with our storm water drains, even made some remedial suggestions to prevent future flooding. These guys are your go to."

7th Oct, 2024  •  Rating by: Nichola  •  Contact: Leuan  •  Job date: Oct, 2024

"A well run service. From my email request the next day a call from Richard. I explained the problem, he explained the cost, the date was set for two days ahead. Ewen called he was on the way, and at the job explained what he would do. We had a garden bin but he was concerned the sludge would be too heavy for us as OAP to wheel up the drive, and wheeled it to the back of the section emptied it neatly and put lime on it. Hosed all around the drain. Ewen is a friendly helpful person. This service was so good ( when often this is not the case) I would recommend them 100%."

5th Jul, 2024  •  Rating by: Noeline  •  Contact: Ewen  •  Job date: Jul, 2024

"Highly recommend. Excellent customer service and a job well done.

I recently used this plumbing company to unblock our gully trap and drain. I was really impressed with their excellent service.
Found them online and emailed expecting a next day response. It was Sunday.
Richard called that same day. The process was clearly explained, a fair quote given, and we agreed a date and time.
Next day I received a follow up call from the plumber saying he was “on his way”. He arrived on time, explained the process, reconfirmed the cost, and set about getting the job done.
The trap and drain were cleared, the area cleaned and all with very little disruption to our household.
He told me about the blockage and provided additional information about the type of drain pipes, location of water mains, possibility of future tree root damage and what could be done about it.

I was not looking forward to sorting this issue as I’ve received poor customer service in the past from other companies. No call back, late arrival and poor comms. I chose them based on pricing alone.

This company (Alpha Drain Unblocking) took the stress out of everything. They were professional, informative, efficient, cost effective and friendly. Great customer service makes a difference. Thank you."

30th Jun, 2024  •  Rating by: Dawn  •  Contact: Richard's awesome drain technician!  •  Job date: Jun, 2024

"100% I was very impressed with the excellent level of services provided. The lovely man who came out was prompt, polite and did a great job This was the second time we used Alpha Drain Unblockers and I would highly recommend them!"

17th Jun, 2024  •  Rating by: Tania  •  Contact: Alpha Drain Unblocking  •  Job date: Jun, 2024

"Richard answered my call and within a few short hours Evan arrived and the blockage was dispersed. The relief of a cleared drain heading into a long weekend was a immeasurable. I highly recommend them and would use again. Thanks Team."

1st Jun, 2024  •  Rating by: Brenda  •  Contact: Evan  •  Job date: May, 2024

"Ray was great, on time and explained what and where the issue was, cleared the blockages.
Mind at ease now when it rains Thankyou
Will definitely recommend"

2nd May, 2024  •  Rating by: Mike  •  Contact: Ray  •  Job date: May, 2024

"A very professional and timely job. Well done."

20th Mar, 2024  •  Rating by: Raymond  •  Contact: Not sure. Nice bloke though.  •  Job date: Mar, 2024

"Very satisfied with their experience and the service"

16th Feb, 2024  •  Rating by: Gary  •  Contact: Ray  •  Job date: Feb, 2024

"Literally heroes. Called 3 days before Christmas as my drains were overflowing onto the drive and beyond. i was sp stressed but Geraldine, in the office, said she could have someone with me by 1 pm. Sorted the drain. Cleaned up and disinfected the drive and beyond. Explained the problem. Even the neighbours were impressed. Returned today, as requestef, to check bathroom shower/ basin and kitchen that have been gurgling for some time. wonderful job.
Quick, efficient, cleaned everything up beautifully. Great Literally heroes. Called 3 days before Christmas as my drains were overflowing onto the drive and beyond. i was sp stressed but Geraldine, in the office, said she could have someone with me by 1 pm. Technician messaged me when he was on his way. Sorted the drain. Cleaned up and disinfected the drive and beyond. Explained the problem. Even the neighbours were impressed. Returned today, as requestef, to check bathroom shower/ basin and kitchen that have been gurgling for some time. wonderful job. great sense of humour Richard. i was recommended by a friiend. Great recommendation. None better."

16th Jan, 2024  •  Rating by: Janice  •  Contact: Richard  •  Job date: Jan, 2024

"such a pleasure to deal with. friendly, knowlageble on time and great communication. will use again for sure."

10th Jan, 2024  •  Rating by: Kate  •  Contact: Depac  •  Job date: Jan, 2024

"Amazing service, very thorough, extremely knowledgeable.
Really good communication from Ray before arriving & while he was on site. would absolutely have no hesitation in recommending Alpha Drain & would definitely use again."

9th Jan, 2024  •  Rating by: Mark  •  Contact: Ray  •  Job date: Jan, 2024

"First Rate experience. Great service with call out completed within 24 hours for non-urgent repair work. The technician was friendly and very professional, providing helpful information along the way and is a credit to you business. I would have no hesitation in recommending Alpha Drain specialists as a reactive, profficient and great value for money."

8th Dec, 2023  •  Rating by: Mike  •  Contact: Raymon  •  Job date: Dec, 2023

"Great service - punctual , explained what was happening, job well done."

7th Nov, 2023  •  Rating by: Rod  •  Contact: Ray  •  Job date: Nov, 2023

"efficient, friendly, good well done."

4th Nov, 2023  •  Rating by: Kate  •  Contact: Not sure  •  Job date: Nov, 2023

"Great service - punctual, personable, efficient and informative.
Would not hesitate to use again"

19th Oct, 2023  •  Rating by: Megan  •  Contact: Richard  •  Job date: Oct, 2023

"Prompt response from Richard who arranged for Euan to come on Sat. morning. Good diagnosis of the problem and efficient cure. Friendly approach and good explanation. Would definitely recommend."

16th Oct, 2023  •  Rating by: Chris  •  Contact: Euan  •  Job date: Jun, 2023

"Who do you call when you've got a blocked drain? The professionals of course! Obviously, there's no good time for a blocked drain - especially on the weekend! But one quick call to Alpha Drains and they turned up within an hour and sorted out all the 💩- literally! Thanks Richard and the team for unblocking the drain, cutting out the dam roots, checking everything with the camera and getting things moving again! LEGENDS! We highly reccomd ALPHA DRAINS if you're in the 💩 Reasonably priced too🙌"

8th Aug, 2023  •  Rating by: Kris  •  Contact: Richard  •  Job date: Aug, 2023

"Richard was fantastic locating the block using a camera and cutting the tree roots from within the pipe. The issue was discovered and a solution implemented in a timely manner."

21st Jul, 2023  •  Rating by: Paul  •  Contact: Richard  •  Job date: Jul, 2023

"Absolutely outstanding service from Richard who helped me with a stormwater investigation on my property. The weather and tricky to navigate area wasn't a problem for him,he was so courteous and very friendly. Used his clever camera equipment to investigate the pipes and answer my questions and sent through a thorough report with images afterwards. Highly recommend, thank you!"

21st Jul, 2023  •  Rating by: Kay  •  Contact: Richard Thompson  •  Job date: Jul, 2023

"Great service and communication from this company. Euaion came out to unblock our downpipe drain which he did and took care to make sure it was clear before packing up. He took the time to show me where the water was flowing into a soak pit and provided some good advice to avoid future blockages. Would definitely recommend this company."

18th Jul, 2023  •  Rating by: Dianne  •  Contact: Euaion  •  Job date: Jul, 2023

"Amazing service! Fast, friendly, afordable. Thank you so much!"

6th Jul, 2023  •  Rating by: Steph  •  Contact: Alpha Drain unblocking  •  Job date: Jul, 2023

"very happy with all aspects of the job."

9th Jun, 2023  •  Rating by: ROD  •  Contact: sorry forgot  •  Job date: Jun, 2023

"Dave who came around was incredible showed us the drain layout on his phone got straight to it and sorterd it when the competitor could not! As a buisness owner I was more then impressed top guy working for a top cpmpany. Thanks"

7th Jun, 2023  •  Rating by: Rueben  •  Contact: Alpha Drain  •  Job date: Jun, 2023

"quick to arrive and excellent explanation of work needed to be done very friendly and would highly reccommend to anyone"

16th May, 2023  •  Rating by: Janice  •  Contact: Ray  •  Job date: May, 2023

"would highly recommend"

4th May, 2023  •  Rating by: Rajeev  •  Contact: Jason  •  Job date: May, 2023

"I have had these guys in twice. On both occassions, they turned up promptly, on time and were excellent. I would highly recommend."

1st May, 2023  •  Rating by: Murray  •  Contact: Dave  •  Job date: May, 2023

"Fantastic people from call pickup & service engagent to execution of the job. Tradesperson was genuinely interested in his work on a friday afternoon in pouring rain. went above and beyond job scope to assist me and answer all my questions. Fair priced too. Look no further for drain unblocking and other services. 10/10"

22nd Apr, 2023  •  Rating by: Anmol  •  Contact: Storm water Drain Unblocking  •  Job date: Apr, 2023

"Raymond did an excellent job unblocking one of my drains, He explainded what he was doing and why - vwey helpful."

13th Apr, 2023  •  Rating by: Judy  •  Contact: Raymond ( don't know surname )  •  Job date: Apr, 2023

"Fast, friendly and fantastic honest service.
very happy
thank you!"

13th Apr, 2023  •  Rating by: Lusi  •  Contact: Lusi Clark  •  Job date: Feb, 2023

"Fast & very reliable service. We have had issues with our upstairs bathroom for years of not draining properly, had a few plumbers/drain unblockers around but its always been in the " too hard basket " . I decided to call Alph Drain Unblockers, Ewan was fantastic! He persevered until the problem was found & sorted! I cannot thankyou enough guys. Cheers!"

3rd Apr, 2023  •  Rating by: Andy  •  Contact: Ewan  •  Job date: Apr, 2023

"Good service. Quick booking. Technician very friendly and a cool dude who explained things well to me."

1st Mar, 2023  •  Rating by: KP  •  Contact: Kenneth Pearson  •  Job date: Mar, 2023

"Excellent service, starting from the lovely booking lady, through to updates re time frames and then the actual fixing of my blocked stormwater. The young guy (sorry, forgot yr name) was fabulous, thorough and very tidy, no mess left."

22nd Feb, 2023  •  Rating by: Kristina  •  Contact: Alpha Drains  •  Job date: Feb, 2023

"Lifesavers, from availability, prompt communication and above and beyond service called for. Blocked cesspit and then located, cleared and flushed secondary overflow drain. Also cleared and flushed neighbours cesspit as well as our downpipe. Recommend and would use again. Pricing also very reasonable and thank you again"

21st Feb, 2023  •  Rating by: Jacqui  •  Contact: Euan  •  Job date: Feb, 2023

"The best company I have dealt with in a long time. Good communication and got the job done quickly."

17th Feb, 2023  •  Rating by: Sue  •  Contact: Richard  •  Job date: Feb, 2023

"Quick response, excellent communication, fantastic job, highly recommended for everyone."

10th Feb, 2023  •  Rating by: Jeff  •  Contact: Richard  •  Job date: Feb, 2023

"Excellent service, polite, responsive and efficient. There was a slight delay but was kept well informed.
Would definitely use again."

8th Feb, 2023  •  Rating by: Brenda  •  Contact: Ramon  •  Job date: Feb, 2023

"Great job done quickly and professionally by a pleasant and experienced technician. Reasonable charges too. Highly recommended."

26th Jan, 2023  •  Rating by: Greg  •  Contact: Ramon Hubbard  •  Job date: Jan, 2023

"Absolutely amazing service. After being let down by another company I contacted Alpha mid afternoon. Dave was onsite within the hour and stayed until the job was complete (was way after normal knock off time). My chairman was very impressed by their knowledge & work ethic. Due to this an apartment flood was averted. We will make Alpha our regular contractors at this site and I will recommend my colleagues use Alpha for future work of this nature."

13th Jan, 2023  •  Rating by: Jenny  •  Contact: Dave  •  Job date: Jan, 2023

"Really easy to deal with, quick and efficient service would use again for any drainage issues"

12th Jan, 2023  •  Rating by: Sophie  •  Contact: Sophie Duddumpudi  •  Job date: Jan, 2023

"We had sold our house and the new purchasers came yesterday (Sunday) for a pre-purchase inspection prior to settlement date on Wednesday. We received an email together with video footage of a problem they found in the bathtub with water that was slow to drain and the real estate agent asking on their behalf for us to rectify the problem.
I quickly rang Alpha Drain Unblocking and spoke to Richard. Richard was able to move a couple of jobs around to fit us in for 12:30 pm that Monday to come and fix the problem. Ray was prompt and efficient, ringing 15 minutes before he was due to arrive. He was very quick and knew exactly what he was doing and how the drains became blocked in the first place. Small stones had blocked the gully trap (most likely grandchildren playing a game of see how much stones we can put down the drain). He retrieved a bucket full of small brown stones that had somehow found their way into the drain and therefore blocking water from draining efficiently from the bath. He took the time to explain what he was doing and cleaned up and disinfected where he was working.
I would fully recommend Richard, Ray and Alpha Drain Unblocking to anyone.
Kitty Sorensen"

9th Jan, 2023  •  Rating by: Kitty  •  Contact: Ray  •  Job date: Jan, 2023

"Outstanding service! Came the same day as we rung for assistance and fixed the issue quickly and with a smile. Thoroughly recommend!"

28th Dec, 2022  •  Rating by: Karen  •  Contact: Ray  •  Job date: Dec, 2022

"Very fast response, just 15 minutes after I sent my request online.
The guy who cleaned up my drain blockage is very professional. At the same time, he tried his best to keep the area around the drain from dirty.

Overall, I am very satisfied with service and will definitely recommend other people to use it."

22nd Dec, 2022  •  Rating by: Edward  •  Contact: I am not sure  •  Job date: Dec, 2022

"Very fast, very efficient, very friendly, very helpful!"

2nd Dec, 2022  •  Rating by: Richard  •  Contact: Richard  •  Job date: Dec, 2022

"A very responsive company. The contractor arrived on time and did the job and that was it! Very happy with the way it all went, the drain was unblocked."

14th Nov, 2022  •  Rating by: krassie  •  Contact: Sorry did not ask  •  Job date: Nov, 2022

"fast responds and is doing an excellent job. now my drain is unblock and is all good. thanks."

25th Oct, 2022  •  Rating by: John  •  Contact: John Hon  •  Job date: Oct, 2022

"Ewen arrived on the time arranged and was very helpful.
Explained what the cause was so we could go to the other units and inform them
not to put fat down the drain.
Cleaned up the area affected."

3rd Oct, 2022  •  Rating by: John  •  Contact: Ewen  •  Job date: Sep, 2022

"Ray is the drain whisperer! Lightning fast, friendly, knowledgeable service which was truly appreciated. We had only just moved in and were confronted with a flooding toilet and backed up sewer drain, we called several companies but these guys were easily the most responsive. He took care to keep things clean and sanitary at every step, and the fee was very reasonable. I highly recommend Alpha Drain Unblocking to anyone with a poltergeist in their drains (or just some stones)."

30th Sep, 2022  •  Rating by: Vicky  •  Contact: Ray  •  Job date: Sep, 2022

"Our garage kept flooding and we worked out we needed a drain unblocked somewhere. Ray was excellent, arrived on time, communicated well, fixed the problem and cleared a second blockage that had been causing flooding elsewhere. Triple checked the problem was solved - extremely thorough and cheerful throughout was is a horrible job! Would never use anyone else now - thank you!"

5th Sep, 2022  •  Rating by: Alexia  •  Contact: Ray  •  Job date: Sep, 2022

"Needed to get my laundry pipes unblocked and was really impressed with the service. Explained everything so I understood, fast and efficient. Would 100% recommend"

2nd Sep, 2022  •  Rating by: Nikki  •  Contact: I forgot his name but he was awesome!  •  Job date: Sep, 2022

"Storm water drain blocked by leaves and drive runoff. Contacted Alpha Drain and was VERY impressed. Fast, efficient and friendly. Highly recommend."

25th Aug, 2022  •  Rating by: Jean  •  Contact: Richard  •  Job date: Aug, 2022

"Alpha sorted out my blocked drain quickly and efficiently. Highly recommended."

23rd Aug, 2022  •  Rating by: Neil  •  Contact: Dave  •  Job date: Aug, 2022

"Friendly and professional services received both for initial phone consultation and on-site work. The blocked drainage was cleared within the hour, and Dave had all the answers and tools for the job. Painless to deal with for a reasonable charge. Big thanks."

23rd Aug, 2022  •  Rating by: Charles  •  Contact: Dave  •  Job date: Aug, 2022

"Arrived when promised, completed the job quickly, with no fuss. Advised of future maintenance required."

18th Aug, 2022  •  Rating by: Ian  •  Contact: Ray  •  Job date: Aug, 2022

"Job well done and and on time as promised. Very friendly service."

17th Aug, 2022  •  Rating by: Deo  •  Contact: not known  •  Job date: Aug, 2022

"the guy was so informative and knowledgeable when asked questions. so quick and tidy with what he was doing, and so happy with the result. Will definitely use in the future."

15th Aug, 2022  •  Rating by: Petelo  •  Contact: Nikki  •  Job date: Aug, 2022

"It was great job he has done. He is so friendly, kindly, professional experience. Every single step or job, come back to me to explain any detail.
I am really appreciated his job. Highly recommend to anyone around me."

12th Aug, 2022  •  Rating by: Shota  •  Contact: Ramon Hubbard  •  Job date: Aug, 2022

"Good hardworking bloke with no fuss"

29th Jul, 2022  •  Rating by: Rick  •  Contact: Alpha Drain Un blocking  •  Job date: Jul, 2022

"Very easy and straight forward. Called before arriving as said they would, arrived on time, knew exactly what they were doing and cleared the blockage promptly. Gave some good feedback on what the issue was and future maintenance tips. Cleaned up 'everything' - and it was not pleasant, before leaving. Have put their detail in out phone book in case of future issues and to recommend to others. Thank you."

26th Jul, 2022  •  Rating by: Dan  •  Contact: Sorry, forgot name. Really nice chap.  •  Job date: Jul, 2022

"Well that was one of the best investments I've made in a long time. Raymond was quick to answer my enquiry and he was prompt in arriving to do the work. At least 3 different blockages sorted. He was so efficient that his coffee was still warm when he went to drink it. Highly recommended!!"

20th Jul, 2022  •  Rating by: Elias  •  Contact: Raymond  •  Job date: Jul, 2022

"Prompt and efficient service.
Great communication - tradesman talked us through everything - couldn't have been more thorough. Very impressed."

19th Jul, 2022  •  Rating by: phil  •  Contact: unknown  •  Job date: Jul, 2022

"Contacted Richard and he organized to have by outside drain unblocked on the same day. Raymond did the work spectacularly. Inspected sewer system then hydro blasted to clear the blockage. Cleaned to trap area and left the place very tidy. They are highly recomended. Bob, Campbells Bay"

19th Jul, 2022  •  Rating by: Bob  •  Contact: Richard Thomson  •  Job date: Jul, 2022

"AWSOME! Very VERY impressed! Very prompt and efficient! They came out the following day after I contacted them! No stress! They followed thru on EVERYTHING they promised and Richard was super pleasant to deal with! Outstanding service actually! Not common these days! Would NOT hesitate to recommend ??????"

12th Jul, 2022  •  Rating by: Sue  •  Contact: Richard?  •  Job date: Jul, 2022

"They were due between 4 and 5 contacted around 3 to advise they were running a little late due to over run on jobs, which you would expect being the last clinet of the day. Phoned on the way to say they were approximately 20 minutes away. So even though slightly late, keep us up to date with their arrive."

5th Jul, 2022  •  Rating by: Helen  •  Contact: Alpha Drain Unblocking  •  Job date: Jul, 2022

"Great service! Came out and and fixed the drain within the hour! Amazing!"

4th Jul, 2022  •  Rating by: Mark  •  Contact: Dave  •  Job date: Jul, 2022

"Absolutely awesome company recommend to anyone AAA service"

27th Jun, 2022  •  Rating by: Tiffany  •  Contact: Raman  •  Job date: Jun, 2022

"We were very impressed with Alpha Drain unblocking company employees.
They were so prompt in responding to our call and then made sure they contacted us to advise when they were on their way to the house.
Great communication, thorough at their job and really good at answering our questions and advising us.
Very pleasant to deal with and we would not hesitate to use them again."

26th May, 2022  •  Rating by: Carole  •  Contact: Alpha Drain Unblocking  •  Job date: May, 2022

"What a very professional business. Richard rang us thing about our blocked sewage drain after our call the night before. The team were punctual. They explained exactly what they were doing at each step and sorted the problem. Pricing was very competitive. They left everything clean and tidy including the disinfectant spray! Would highly recommend."

26th May, 2022  •  Rating by: Diane  •  Contact: Richard and his team  •  Job date: May, 2022

"Great communication and quick fix"

26th May, 2022  •  Rating by: Malcolm  •  Contact: .  •  Job date: May, 2022

"Richard phoned to let me know was on the way punctual and very througher he explained the options before work was undertaken ran through scenarios and got on with the job
Quick and cleaned up after himself very professional attitude
Richard is a asset to the Alpha Team"

10th May, 2022  •  Rating by: Carl  •  Contact: Richard Thomson  •  Job date: May, 2022

"Arrived ahead of schedule on short notice. drains quickly unblocked and area disinfected. Super friendly. Highly recommend"

9th May, 2022  •  Rating by: Emma  •  Contact: Richard  •  Job date: May, 2022

"Both Richard and his team in the office were really friendly and efficient. They managed to fit me in at very short notice and charged a very reasonable price. Very happy with the service I received and would defiantly recommend them to others."

30th Apr, 2022  •  Rating by: Caroline  •  Contact: Richard  •  Job date: Apr, 2022

"Richard was fantastic and super friendly. We used him to locate a wastewater drain for us. Thorough and reasonably priced. Will 100% use again!!"

28th Apr, 2022  •  Rating by: Stephanie  •  Contact: Richard  •  Job date: Apr, 2022

"Thanks for a very efficient waste water drain maintenance service within a short notice. Richard got in touch with us after an email inquiry, and scheduled our work the next day . We were unable to find the cover for our drain anywhere else, Team at alpha drain sourced that for us within record time. Ramon from Alpha Drain who was assigned to look at our property was wonderful, he explained us how the unblocking work is going to be carried out with pictures . Top notch unblocking service & cover installation done fast and within such a reasonable price . Very happy with the work."

14th Apr, 2022  •  Rating by: Priyanka  •  Contact: Ramon  •  Job date: Apr, 2022

"One call, arrived on time, got to work, Ramon and hubby chasing progress across the lawn to source of blocked storm water drain. At point of no further progress, not to be beaten, Ramon reached in and dragged a 2+metre ‘snake’ of matted leaves and soil out of the drain! Job done. Highly recommend. Ramon was great to work with!"

13th Apr, 2022  •  Rating by: Cindy  •  Contact: Ramon  •  Job date: Apr, 2022

"We were really impressed with Ray and Richard. Their turnaround time was less than a day, between phoning them and Ray turning up. Ray was very knowledgeable about the work that needed doing, and he unblocked the drain for us. He also had insights into flooding that we experience, which gave us other options to explore. We would absolutely recommend Alpha Drain's services to anyone."

25th Mar, 2022  •  Rating by: Grant  •  Contact: Ray  •  Job date: Mar, 2022

"Ten stars. Prompt response. Richard took the time to explain what was causing the problem. The job was completed without any delays. The work area was cleaned up before departure. Recommendations were made regarding what and how best to prevent any further problems. I was most impressed and totally recommend this business."

23rd Mar, 2022  •  Rating by: Lynne  •  Contact: Richard Thomson  •  Job date: Mar, 2022

"One call late at night to come look at our drains and Richard was quick to answer. Ray came 8am the very next morning and fixed our problem with ease. We had some anxiety over our house flooding when there was incessant rain, thanks to Richard and Ray we now have peace of mind. Great service, very polite and easy to deal with. Highly recommended."

23rd Mar, 2022  •  Rating by: Matt  •  Contact: Ray (Ramon)  •  Job date: Mar, 2022

"After reading the positive reviews about this company we decided to contact them. The woman answering the phone was very helpful, informative and professional. So nice to speak to a real person.
The team were at our property the next morning as arranged. The communication from the team was excellent. A phone call stating they were on their way was appreciated.
The reviews we read were genuine and true. The team was excellent, knew exactly what the problem was and dealt with it in a quick timeframe. The explanation of the work completed was thorough but not complex. The clean up was done to a high standard and we were left feeling we had made the right choice and had paid a fair price.
We would highly recommend this company and have kept their contact details for future use when needed.
Thank you. We had every confidence in the job done."

14th Mar, 2022  •  Rating by: Emmanuel  •  Contact: Two men. Richard was one of them  •  Job date: Mar, 2022

"I am a retired civil engineer. The Alpha team were very efficient, friendly and knowledgeable. They soon found the pipe blockage was due to congealed fat and grease built up over many years in the gully trap. Within 20 minutes, they had cleared the pipe, and flow was back to normal."

3rd Mar, 2022  •  Rating by: Mike  •  Contact: Richard  •  Job date: Mar, 2022

"Richard from Alpha Drain went over and above what he needed to do to fix our drain. As this is our first home, we did not know what to do in these situations when a drain had been blocked and he was very considerate and helpful. It turned out we had a broken drain and Richard explained the situation and asked his father in law (alpha plumbing) to come and check it out to ensure I was given the correct information from a plumbing expert. We have had a few issues with this house which has required people to come and fix things. The experience with Alpha Drain has been the best one so far."

28th Feb, 2022  •  Rating by: Oliver  •  Contact: Richard  •  Job date: Feb, 2022

"Wonderful, friendly, highly competent service. Can highly recommend Richard and his team. Old villa, blocked drain, baby in the house - we needed help. Richard was here first thing on Saturday morning tracking down the issue with a smile and some high-tech gear. Pin pointed the issue and was able to recommend and co-ordinate with a plumber/drain layer to complete the fix. Couldn't have hoped for a better experience, thanks again Richard."

25th Jan, 2022  •  Rating by: Tim  •  Contact: Richard  •  Job date: Jan, 2022

"Dave came to our house yesterday to unblock the drainage. I found him very competent & friendly. He gave me full explanation as how the problem happened. He is very serious in his job and I am glad to have found your company to help.
I am gladly to recommend their service to anyone who need their professional service.
Sammy Pann, East Tamaki Height, Auckland"

7th Jan, 2022  •  Rating by: Sammy  •  Contact: Dave  •  Job date: Jan, 2022

"The service from Dave was awesome, came early was very friendly, helpful explained everything he was doing and ways to keep drains clean . Very impressed with the workmanship, quick and efficient and I have at my previous property had drain blockers but I don't think they are as good as Dave and the service Alpha provides. Thank you for unblocking my drains ."

10th Dec, 2021  •  Rating by: Moto  •  Contact: Dave  •  Job date: Dec, 2021

"ALPHA were the best plumbers I've ever dealt with. We had a drain blockage and Raymond came within 15 minutes of being called, assessed the problem and fixed it without any input from me - no water, power or help from me. Afterwards he explained the problem in easy to understand language, and how to avoid it in future. He was polite, interesting and left everything tidy and neat. I couldn't have asked for more, and Alpha's bill was good value."

8th Oct, 2021  •  Rating by: Guy  •  Contact: Raymond Winslow  •  Job date: Oct, 2021

"I phoned Alpha Drain and within 5 mins got a reply. Raymond was on the job within 20 mins. The job was bigger than he expected, had to go get extra tool and fixed the blockage. Raymond was great to deal with, chattered away and did a great job cleaning up after himself. Definitely recommend Alpha Drain to anyone."

28th Sep, 2021  •  Rating by: Noel  •  Contact: Raymond  •  Job date: Sep, 2021

"Raymond attended a small job for us. very thorough, sorted the problem very efficiently and provided good advice. Would use again without hesitation."

27th Sep, 2021  •  Rating by: Murray  •  Contact: Raymond  •  Job date: Sep, 2021

"Awesome job guys (and gals) at Aplha Drain Unblocking.

Blocked sewer drain, last day of level 4 lockdown, with an open home the next day. Disaster. One call to Richard, sorted!!

The whole experience from the first call to job done was excellent. Thanks Dave for getting the job done quickly, discretely and when you said you would (that same day). I'd highly recommend this team to deal to your blocked drain.

Thanks again Alpha Drain Unblocking."

24th Sep, 2021  •  Rating by: David  •  Contact: Dave  •  Job date: Sep, 2021

"Everything about the job was well handled. Very timely response. Second time this firm has been used and both individuals and the firm's responses were absolutely 100%."

24th Sep, 2021  •  Rating by: Andrew Guest  •  Contact: Raymond  •  Job date: Sep, 2021

"This was the easiest job done by a Tradie that we have ever had. Richard replied to an email in a very short timeframe to set a day and time. On the day of the job I got a courtesy call from Dave to say he'd be here within the hour. He was. He was incredible from start to finish. The way he set up, the way he did the job, the information he supplied, his friendly approach and the way he completely cleaned up the courtyard that by the time he flushed the pipes was literally inches under .. um .... stuff. He cleaned and deoderised and all in quick time and with a smile !
We will recommend you to everyone we know."

15th Sep, 2021  •  Rating by: Janice  •  Contact: Dave Geddes  •  Job date: Sep, 2021

"Made contact via website and very prompt response (quite rare!!). Arranged service appointment that suited and very impressed by the service guy (Raymond) who phoned before he arrived to confirm he was on time. Again very rare.

Work completed in a very professional manner with Raymond extremely knowledgeable, friendly and efficient.

Would have no hesitation in recommending Alpha and will certainly use them again when necessary."

9th Sep, 2021  •  Rating by: Philip  •  Contact: Raymond  •  Job date: Sep, 2021

"Called Saturday morning in the middle of Level 4 lockdown as I had tenants with a completely blocked kitchen drain. Promptly answered and arrangements made. Richard was on site within 2 hours and the job completed quickly - blockage found, cleared and flow tested. Invoiced as quoted with picture of cause of issue. Really great service and I highly recommend them."

30th Aug, 2021  •  Rating by: John  •  Contact: Richard  •  Job date: Aug, 2021

"Phoned company with an urgent request. Dave arrived within a couple of hours, assessed the problem, cleared the sewer line, videoed the line and identified the problem. Very happy with the prompt service."

29th Jul, 2021  •  Rating by: Alan  •  Contact: Dave  •  Job date: Jul, 2021

"100% recommended . prompt efficient courteous service ."

5th Jul, 2021  •  Rating by: mike  •  Contact: David  •  Job date: Jul, 2021

"great job, was quick and very clear on what the problem was, also talked about if future issues arrive..."

14th Jun, 2021  •  Rating by: Liz  •  Contact: unsure partner wasn't listening  •  Job date: May, 2021

"Beyond first class. Answered. Fast response. There within hours. A not straightforward problem analysed in minutes. Solution provided. Permanent and gone. Couldn’t speak more highly. Get a hold of Richard and out experience was/is that the problem is solved. Very professional."

8th Jun, 2021  •  Rating by: Andrew Guest  •  Contact: Richard  •  Job date: Jun, 2021

"Among the best trades person we've ever dealt with. Extremely responsive, arrive at time advised following on-the-way phone contact, listen to what customer has to say, get stuck into work immediately. Friendly, focussed, nothing too much trouble. Detected problem involved Watercare. Provided advise to us then passed on specifics to Watercare who were trying to avoid responsibility. Tidied up completely before departure, inviting inspection. Just the best and most highly recommended."

2nd Jun, 2021  •  Rating by: Bill  •  Contact: David Grant  •  Job date: Jun, 2021

"The vehicle they came in was clearly advertised as Apha Drainage, it was clean and definitely passed the "OMG who's coming down my drive now scenario". Both came to the door & introduced themselves, keeping their distance so I wouldn't feel intimidated, Excellent. After explaining my situation it only took a few minutes for them to jump into action. They checked the areas inside and out and deduced what the problem was. They fixed the issue with speed. I cant thank them enough for the orsum job the did. The boys were very respectful and made me feel very safe, which when your by yourself is extremely important. So thank you so much and I WOULD DEFINATELY recommend you to anyone who wants the job done properly."

2nd Jun, 2021  •  Rating by: ELAINE  •  Contact: Raymond and Dave  •  Job date: Jun, 2021

"Excellent service. Came on time. Did a really good job of unblocking my sink and shower. I was very impressed with Richards attention to detail. Good value for money. Would definitely recommend to others looking for this service."

21st May, 2021  •  Rating by: Julie  •  Contact: Richard  •  Job date: May, 2021

"Great communication from Raymond. Contacted me well in advance to mention time of arrival, figured out the problem promptly and fixed the issue. Highly recommended for all kinds of drain unblocking and plumbing services."

14th May, 2021  •  Rating by: Jayan  •  Contact: Raymond  •  Job date: May, 2021

"Raymond and Luke are fantastic and professional.
They arrived on time and explained everything clearly.
They done the service efficiently and professionally that cleared drain well and tidy.
Highly recommended.
Thank you so much."

22nd Mar, 2021  •  Rating by: Vivian  •  Contact: Raymond and Luke  •  Job date: Mar, 2021

"Excellent communication & prompt service. Ray explained everything thoroughly & got the job done. Toilet was blocked at the pipe outside. I wouldn't hesitate in recommending Alpha. Thank You"

15th Mar, 2021  •  Rating by: Grant  •  Contact: Ray  •  Job date: Mar, 2021

"Friendly efficient service from initial phone call. Luke informed me he was running late, gave an amended ETA and was punctual.
The pricing structure was made clear so I knew what to expect.
Luke was knowledgeable and tried all the easy fixes first, it then transpired it required a more involved solution. He worked quickly and efficiently and tidied up afterwards.
I highly recommend this service."

12th Mar, 2021  •  Rating by: Brenda  •  Contact: Luke  •  Job date: Mar, 2021

"Luke was amazing! He came when he said he would, and was very friendly and efficient. He talked me through what he was doing and had my toilet unblocked in no time. Would use again and highly recommend."

10th Mar, 2021  •  Rating by: Liz  •  Contact: Luke  •  Job date: Mar, 2021

"Excellent service by Raymond who was on time, efficient and tidy. His expertise and strength really impressed me. Thanks again."

7th Mar, 2021  •  Rating by: Sonja  •  Contact: Raymond  •  Job date: Mar, 2021

"Amazing communication and workmanship. Raymond explained everything he was doing and followed up by a phone call. Highly Recommended."

3rd Mar, 2021  •  Rating by: Patrick  •  Contact: Raymond  •  Job date: Mar, 2021

"On time, friendly and fixed the drainage problem without fuss. Very experienced in all the intricacies and troubleshooting in this field. What more can you want?"

2nd Mar, 2021  •  Rating by: Keith  •  Contact: Alpha Drain Unblocking  •  Job date: Mar, 2021

"Awesome service. Thoroughly recommend. Fast response to my original enquiry. Arrived on time as scheduled. Explained plan of action. Cleared drain well. Disinfected area and left all clean and tidy. Will definitely use again (though I hope I don’t need to!)"

26th Feb, 2021  •  Rating by: Joanna  •  Contact: Ray  •  Job date: Feb, 2021

"100% and professional service. Richard was very pleasant and friendly arrived on time follow up phone call before arriving. Richard explained where the problem was

and how he executed the job. I would highly recommend Alpha drainage to sort any blocked drain issues you may have plus any of their other services.A big thank you to the lovely lady in reception who contacted me to confirm my booking.Happy customer with a toilet flushing and draining properly again. Many thanks Kathy"

24th Feb, 2021  •  Rating by: Kathy  •  Contact: Kathy McRobie  •  Job date: Feb, 2021

"What a first class service. The first point of contact was Geraldine. She was friendly, extremely helpful and when she said she would call back she did! Dave and Luke arrived within the time we were told. Dave was first rate in his advise on what could be the problem and best of all, what we could do to manage the issue afterwards. Richard was equally as helpful with practical advise. There were no hidden costs and the rates we were quoted was exactly what we paid. Competitive rates, excellent customer service, and loads of good advise on how to look after our plumbing ourselves lol. We will be recommending this company to family and friends."

4th Feb, 2021  •  Rating by: Lynette  •  Contact: Dave and Luke. Richard the second time.  •  Job date: Feb, 2021

"Raymond big ups to you..... called first to say he is 15 mins maybe less from my house. Arrived right on 8.00am came in did the plunge no go then house up drain pipe after covering sink plug hole and wahlah a fricking deodorant hairspray cap comes floating up. Pricing wasn't OTT as I thought it was going to be more expensive, but it wasn't.So from me it's high five all round... I highly recommend to use your service again and also told my work colleagues to look you guys up if they need a plumber...… best thing is I could pay via EFTPOS...… A+++++"

21st Jan, 2021  •  Rating by: Heke Manukuo  •  Contact: Raymond  •  Job date: Jan, 2021

"Technician phoned ahead to advise he was on his way, a little earlier than planned which was great. Had a look at the drain to assess situation and then explained action to be taken. Worked efficiently and soon job was done and cleaned down. Personable and informative. Would definitely recommend and I would use again"

16th Dec, 2020  •  Rating by: Erin  •  Contact: ??????  •  Job date: Dec, 2020

"Great job, very helpful. We had a deck over the drain, and another drain unblocker refused to remove any boards. The Alpha Drain technician was happy to lever up the boards to get the job done."

11th Dec, 2020  •  Rating by: Cameron  •  Contact: Richard  •  Job date: Dec, 2020

"Excellent service and response time. Raymond was very professional and offered great advice to stop issues occurring in the future. I highly recommend this business"

6th Dec, 2020  •  Rating by: Sharon  •  Contact: Raymond  •  Job date: Dec, 2020

"Very helpful and friendly"

25th Nov, 2020  •  Rating by: Lauren  •  Contact: Dave  •  Job date: Nov, 2020

"We were very happy with the service offered! Your staff was on time, very friendly and efficient on fixing out drain ! Also has explained what was the issue in details :)"

24th Nov, 2020  •  Rating by: John  •  Contact: Ellie  •  Job date: Nov, 2020

"On time, so much less messy and lengthy than I thought actually I wish I hadn't tried to fix it myself first he was quick and figured it out and resolved it in 15 minutes while I'd spent hours. He was also looking g to find a way to keep it as cheap as possible which I very much appreciated"

17th Nov, 2020  •  Rating by: Sarah  •  Contact: Sarah  •  Job date: Nov, 2020

"He came when he said he would, did the job efficiently, explained the problem tp me, followed up with the video and pics of the drain. Would recommend."

16th Nov, 2020  •  Rating by: Karen  •  Contact: Sorry - can't remember  •  Job date: Sep, 2020

"Really easy to get in touch with over the weekend when we had a blocked drain. Up front with pricing and options. Great communication from business owner to arrange time and the employee on his expected arrival. Very impressed.
Job was done well and efficiently."

13th Oct, 2020  •  Rating by: Dawn  •  Contact: Raymond  •  Job date: Oct, 2020

"On time, friendly, helpful man fixed the problem quickly and efficiently, for a reasonable price.
Will definitely keep them on speed dial!"

13th Oct, 2020  •  Rating by: Sue  •  Contact: Can't recall now - one of Richards Team  •  Job date: Aug, 2020

"The best.
Squeezed the job in at last minute. Great service, professional and tidy.
Good people."

5th Oct, 2020  •  Rating by: Evan  •  Contact: Richard  •  Job date: Oct, 2020

"Job well done."

30th Sep, 2020  •  Rating by: Roneel  •  Contact: Dave  •  Job date: Sep, 2020

"This was the second time in one year we called Alpha Drain. Toilet duck object blocking the system and I did not hesitate to call for Dave. They are based in the Shore and I live in Manurewa, but I wanted someone I can trust to do a good job. Richard responded promptly to my call, and provided a definitive time of when Dave was available. Once again, Dave did not disappoint, problem fixed and I received a follow-up receipt of my payment via email today. Thanks Alpha Drain!"

25th Sep, 2020  •  Rating by: Terry  •  Contact: Dave  •  Job date: Sep, 2020

"I really appreciate your organisation’s excellent communication, speedy response, cheerfulness and superb service from Dave. So a big thank you."

6th Aug, 2020  •  Rating by: Peter  •  Contact: Peter Hodd  •  Job date: Aug, 2020

"Really impressed by the service provided by Alpha, from initial call to problem solved. Highly recommended."

30th Jul, 2020  •  Rating by: Lyn Barnes  •  Contact: Richard Thomson  •  Job date: Jul, 2020

"Alpha drains are great! Responsive, reliable, helpful and professional, they sorted out our nasty problem with no fuss whatsoever. The cost was reasonable and I would have no hesitation in using them again and recommending them to anyone."

15th Jul, 2020  •  Rating by: Paul Wilton  •  Contact: Richard and Raymond  •  Job date: Jul, 2020

"The job was done promptly.
The site was left clean and disinfected.
Advice/recommendations were sought and received. Many thanks."

7th Jul, 2020  •  Rating by: Harry  •  Contact: Richard Thomson  •  Job date: Jul, 2020

"Alpha exceeding our expectations. Richard was very professional in how he went about his CCTV inspection work. He was very personable and excellent at communicating what, why and when. The quote was very competitive and they delivered to their quote. I would not hesitate to use them again or recommend to others."

25th Jun, 2020  •  Rating by: John  •  Contact: John Mackenzie  •  Job date: Jun, 2020

"Very professional job, took particular care not to damage pipes. Also removed all waste afterwards. Great work"

22nd Jun, 2020  •  Rating by: Dan  •  Contact: Alpha Drain Unblocking  •  Job date: Jun, 2020

"Amazing service. Explained the issues and resolution well. Very well priced and sent video footage as well afterwards with commentary of the issues. They also gave a follow up call the next day to make sure there were no issues. Would definitely recommend them to everyone."

19th May, 2020  •  Rating by: Jen  •  Contact: Dave  •  Job date: May, 2020

"Called Alpha Drain to help identify an issue and potential leak in a drain for a customer of mine.
The service and communication was impeccable and my client commented on Richards professionalism and presentation.
Alpha Identified the issue and gave me everything I needed to help my customer out. They represented me and my business extremely well."

12th May, 2020  •  Rating by: Marc  •  Contact: Richard  •  Job date: May, 2020

"First class job by Leon a very competent and pleasant worker. Very helpful and keen to see that I received a thorough job and inspection. Never used Alpha before, picked the first that came up in the search that covered our area. With the equipment used you get the video evidence of causes of drain blockage, the precise locations and depth so further reparations can be accurately directed. Higly recommended, very efficient and fare price."

1st May, 2020  •  Rating by: Rod  •  Contact: Leon  •  Job date: May, 2020

"The service I got from Richard especially during our Lockdown was 10/10. He explained the process perfectly which I was able to understand. The price was also Reasonable. he was also willing to do part payment during this difficult time. Thank you Richard for your Friendly Professional Service and I would DEFINITELY recommend this service to anyone."

13th Apr, 2020  •  Rating by: Rosie  •  Contact: Richard  •  Job date: Apr, 2020

"Dave came promptly and quickly solved out blocked drain problem. Most impressed with his thoroughness and efficiency.
Highly recommended.
Merv"

4th Mar, 2020  •  Rating by: Merv  •  Contact: Dave  •  Job date: Mar, 2020

"I am indebted to Dave for his friendly professional manner. Work was carried out in a very high workman like approach. Cleaning up was of a high priority and undertaken so well. Dave's follow up call today so very appreciated. I recommend your services highly. Lois Burt"

28th Feb, 2020  •  Rating by: Lois Burt  •  Contact: Dave  •  Job date: Feb, 2020

"Punctual. Friendly. Informative and efficient."

12th Feb, 2020  •  Rating by: Ploy Taechaviphak  •  Contact: Dave  •  Job date: Feb, 2020

"If you're looking for a plumber, call these guys. Fast, efficient service with great customer service. In my conversations with Dave, he has a wealth of experience and I like the way he was honest with me about the problems with my toilet. He not only cleared the blockage, but put in a new pipe that was leaking from time to time. After the completion of the job, he took me through the costs involved, and it was way less than what I expected. Dave was wonderful!"

3rd Feb, 2020  •  Rating by: Terry  •  Contact: Dave  •  Job date: Feb, 2020

"The job was booked on-line on a Sunday afternoon, I received a reply shortly afterwards suggesting a time on Monday morning which I approved. Dave kept me informed on Monday morning of his arrival time. The job was carried out to my satisfaction."

21st Jan, 2020  •  Rating by: Bob  •  Contact: Dave  •  Job date: Jan, 2020

"Blockage was cleared and also got inspected and found the roots in the pipe which was cleared timely. Great service by Leon. Thank you very much."

17th Jan, 2020  •  Rating by: Terumi  •  Contact: Leon  •  Job date: Jan, 2020

"- Lady who took my call was very friendly assuring a good service. ( Sorry I do not remember her name )
-Both your technicians were friendly and did a very good job.
( I will certainly be able to add more once I will have known how it works )"

9th Jan, 2020  •  Rating by: amarjit  •  Contact: leon and Richard  •  Job date: Jan, 2020

"Thanks Richard and Leon. Turned up when they said they would, solved the issue and were clean, tidy , friendly and professional all for a fair price. Many thanks, would definitely use again should the need arise."

30th Dec, 2019  •  Rating by: Mike  •  Contact: Richard  •  Job date: Dec, 2019

"Alpha did a great job locating the blocked drain and helping to fix it.
Great.
Thank you very much."

29th Dec, 2019  •  Rating by: Robert  •  Contact: Ro  •  Job date: Dec, 2019

"Highly recommend - came on time, and throughly worked on the issue and good outcome. Clean, tidy and friendly and at a very good price."

17th Dec, 2019  •  Rating by: Katie  •  Contact: Alpha Drain Unblocking  •  Job date: Dec, 2019

"We can not express strongly enough the excellent service from Aqua drain. We had 2 toilets blocked and full over water.
They wew here within 20 mins of my call and fixed not long after.
The serviceman was very pleasant, respectful of our property.
We would recommend this company to everyone with a drainage problem."

9th Dec, 2019  •  Rating by: Sue  •  Contact: Sue  •  Job date: Dec, 2019

"Very helpful helped us narrow down the problem and rang another tradie to confirm his thoughts."

5th Dec, 2019  •  Rating by: Brian  •  Contact: Dave  •  Job date: Dec, 2019

"The appointment was booked for 9am. The team arrived at 9am as promised, performed a thorough inspection, reviewed that with me and cleared some debris as requested. Very impressed, very professional and very satisfied with service."

2nd Dec, 2019  •  Rating by: Andrew  •  Contact: Leon  •  Job date: Dec, 2019

"Richard & Leon were amazing!
They removed the toilet to get access to the drain and put down CCTV to work out the blockage then flushed it and cleared the drain which was blocked by building material.
They were professional and took great care of everything they did and explained in detail what they were doing each step of the way. Got the job done to a high standard would highly recommend!"

13th Nov, 2019  •  Rating by: Michael Dickason  •  Contact: Richard Thomson  •  Job date: Nov, 2019

"Richard was throughly professional, very friendly and knew what he was doing. Highly recommend this company. Thank you"

6th Oct, 2019  •  Rating by: El  •  Contact: Richard  •  Job date: Oct, 2019

"Great service. Reliable on time knowledgeable. Would highly recommend."

13th Sep, 2019  •  Rating by: Pratiksha  •  Contact: Richard  •  Job date: Sep, 2019

"Very professional service. Happy to recommend."

12th Sep, 2019  •  Rating by: Chris  •  Contact: Richard Thomson  •  Job date: Sep, 2019

"Great response and work done by Richard from Alpha Plumbing. Had a blocked drain which was cleared (on short notice) by Richard. Great communication and service. Highly recommend."

22nd Aug, 2019  •  Rating by: Greg  •  Contact: Richard  •  Job date: Aug, 2019

"We were very pleased with the service, very friendly tradesman fixed our blockage and gave us the special price.

Murray"

8th Aug, 2019  •  Rating by: Murray  •  Contact: Job # 2520  •  Job date: Aug, 2019

"Great service!"

20th Jul, 2019  •  Rating by: Colin  •  Contact: Colin Barrett  •  Job date: Jul, 2019

"Just 3 hours after call came to my house, freezing and raining afternoon, Richard worked very hard, good professional work, well done, thank you Richard."

6th Jul, 2019  •  Rating by: Dong  •  Contact: Richard Thomson  •  Job date: Jul, 2019

"Richard was extremely prompt in both returning my call and turning up early on a Sunday to sort out our blocked drain. He had it cleared in no time and was very thorough in cleaning up after. Richard was extremely courteous and explained what the issue was and what he was doing to fix it. I would definitely recommend Richard from Alpha Drain Unblocking without hesitation. Thanks Richard - keep up the great work!"

17th Jun, 2019  •  Rating by: Zahra  •  Contact: Richard  •  Job date: Jun, 2019

"We had a blocked gully trap and contacted Alpha Drain. Richard came at 8am the next morning and was totally professional at explaining the problem and removing the blockage with hydro-blasting. He is very knowledgeable and made suggestions to avoid future problems. Richard's pleasant and reassuring manner also calmed down my elderly and somewhat upset tenant. He even used a broom to clean the guttering on the road outside which was blocked with silt. Fully recommended."

31st May, 2019  •  Rating by: Robyn  •  Contact: Richard  •  Job date: May, 2019

"I had w blocked sewer drain to be cleared. The cause however was more subtle. Installation of a replacement toilet turned out to be incompatible with an air pressure valve which was common on older toilets. Alpha responded immediately. Dave cleared the blockage but then went the step further of analysing why it had occurred, tested the flush with and without the pressure valve and stopped the problem recurring. Outstanding service demonstrating real understanding and skill."

29th May, 2019  •  Rating by: Richard Glenn  •  Contact: Dave Grant  •  Job date: May, 2019

"Top notch service. Reliable, same day service. Right on time, polite and explained the ongoing process. Really tidy work left no sign of leakage as drive was throughly washed down. Great to be able to pay on line there and then. Definitely recommend Alpha drain Unblockers."

26th Apr, 2019  •  Rating by: David  •  Contact: Richard Thomson  •  Job date: Apr, 2019

"Absolutely impeccable service. Richard was highly knowledgeable, prompt, friendly, and with top service. Worth every penny and more. I had a disaster of a situation on a public holiday. Richard was there within an hour and a half, dealt smoothly with a horrid situation of a blocked drain in a multi-unit dwelling, and left everything spotless. Explained everything very well-fantastic communication at all stages. Integrity, professionalism, and trustworthy. Highly recommended-couldn't imagine using anyone else now."

23rd Apr, 2019  •  Rating by: Nina  •  Contact: Richard Thomson  •  Job date: Apr, 2019

"Excellent service. Quick & efficient worker, polite , prompt . Would definitely recommend."

8th Apr, 2019  •  Rating by: Suzi  •  Contact: Richard Thomson  •  Job date: Apr, 2019

"It was a nice experience to deal with Dean.
A knowledgeable person, knows exactly what he was doing.
Informed me in every step.
Completed the job quickly.
Given me few tips how the blockage can be prevented.
A very happy customer, will call again if needed."

29th Mar, 2019  •  Rating by: Sohel  •  Contact: Dean  •  Job date: Mar, 2019

"Spotted one of the Alpha Drain vans on the road, gave them a call as they looked tidy and professional. Richard arrived on time the next day and ascertained quickly that it didn't look like our problem needed their involvement to fix. In the end, Richard spent 30mins doing checks and discussing the issue with me. Once done, there was no charge. Bloody good Kiwi company that isn't there to just take your money. Just can't beat that."

21st Feb, 2019  •  Rating by: Tristan  •  Contact: Richard  •  Job date: Feb, 2019

"Richard's customer service was amazing! He provided same day service and not only fixed the job we had requested him for, but organized a plumber for us to fix another problem as well. Dave was friendly, professional and had our issue sorted in no time at all.

I highly recommend Alpha Drain unblocking and we will definitely be using again."

20th Feb, 2019  •  Rating by: Danielle  •  Contact: Danielle Turner  •  Job date: Feb, 2019

"I was very impressed with the professional and knowledgeable service that Dave provided, turned up on time and explained what needed doing, extremely satisfied with the results, will not hesitate to recommend."

16th Feb, 2019  •  Rating by: Derek  •  Contact: Dave  •  Job date: Feb, 2019

"Excellent service! Very professional."

8th Feb, 2019  •  Rating by: William  •  Contact: Dave  •  Job date: Feb, 2019

"Dave turned up when planned and was able to identify and solve the problem quickly.
In addition he us advice on looking after drains to prevent problem reoccurring & gave some great solutions to other drainage ideas for future plans we were looking at.
Thank you"

8th Feb, 2019  •  Rating by: Jane  •  Contact: Dave  •  Job date: Feb, 2019

"I called Dave in to fix a terribly blocked waste drain. I cannot say how pleased I was with the professional service I received from the very first emergency phone call. The service was same day, I was given an actual time and at my request Dave phoned ahead so I could meet him on site. Dave was no fuss, friendly, personable, professional, and very importantly fixed the problem for an AMAZINGLY low price (which I was able to pay on site via eftpos and immediately receive receipt). I work in sales and have compreshensive experience with homes and professional tradespeople. 100% + for service... Dave from Alpha Drain Unblocking was exceptional - I would highly recommend him to anyone with a drain issue."

23rd Jan, 2019  •  Rating by: Maria  •  Contact: David (Dave) Grant  •  Job date: Jan, 2019

"These guys are Legends, can't recommend them highly enough. We had a blocked sewerage pipe which wasn't very pleasant. I rang and spoke with Richard who said they could get someone around that afternoon and explained the process for unblocking and fixing it and provided a quote. Dave came around that afternoon and did a great job! Talked me through the whole process and the price was as quoted."

14th Jan, 2019  •  Rating by: Seamus  •  Contact: Dave  •  Job date: Jan, 2019

"Excellent service! Very professional, prompt attendance and really easy to deal with. Thank you!"

9th Jan, 2019  •  Rating by: Mary  •  Contact: Richard  •  Job date: Jan, 2019

"Challenging waste-water and storm-water problems dealt with quickly, efficiently and cost effectively including a CCTV scan of the troublesome pipe. Dave even made the call direct to Watercare as it turned out to be a sewer main that needed to be checked. Richard rearranged things so he could CCTV the line so we could get everything done on the day Very skilled and experienced. Wouldn't hesitate to recommend."

7th Jan, 2019  •  Rating by: Mark  •  Contact: Dave and Richard  •  Job date: Jan, 2019

"This company is excellent! Came out to my home within the hour, and the service guy that showed up was very friendly and explained everything to me along the way so I could understand what had happened and how to fix the issue in the long term. He was busting his guts in the pouring rain poor guy! Richard was also very lovely and easy to deal with over the phone. Incredibly happy!"

4th Jan, 2019  •  Rating by: Kate Brookes  •  Contact: Richard  •  Job date: Dec, 2018

"Nothing was too much trouble, he cleaned up well after the work and the job was done in a very professional and efficient manner. Full marks! Thankyou."

28th Dec, 2018  •  Rating by: Janelle  •  Contact: Richard Thomson  •  Job date: Dec, 2018

"Guys were really good. Came as soon as possible the following business day. The prior job finished late but Dave rang ahead to apologise and tell me he would be 30 mins late. Cleared the drain and gave some great advice on how I might tackle a bigger drainage problem - and save myself some money in the process. Charged what they quoted. Can't ask for more than that. These will be my go-to guys from now on."

17th Dec, 2018  •  Rating by: Jade  •  Contact: Dave  •  Job date: Dec, 2018

"A fantastic company - highly recommend Richard. Fast & highly efficient in attending to our troublesome blocked drain. Excellent communication skills & very friendly too. He also gave us some valuable suggestions to help improve drainage area. Richard should be your first & only stop for any drainage needs!"

13th Nov, 2018  •  Rating by: Natalie  •  Contact: Richard  •  Job date: Nov, 2018

"Extremely happy with the service provided by Richard and Dave from Alpha Drain Unblocking. Richard answered my call during after hours and came first thing in the morning at the time he said he would come. They explained to me in detail exactly what was happening and showed me each step of the unblocking process. Both Richard and Dave were friendly, professional, honest, genuine and patient - an absolute pleasure to deal with. They even went the extra mile to help me check my storm-water drain and provided useful advise on the plumbing of my house. If you need a drain unblocked, choose Alpha Drain Unblocking and you won't be disappointed. Highly recommended to all - AAA++++"

7th Nov, 2018  •  Rating by: Chi  •  Contact: Richard Thomson  •  Job date: Nov, 2018

"RIchard was prompt to respond, and arrived within the timeframe he gave me. He and Dave unblocked the drain, flushed it and explained what might have caused the the issue."

30th Oct, 2018  •  Rating by: Ruth  •  Contact: Ruth Hamilton  •  Job date: Oct, 2018

"Very helpful explained each process before it was done,efficeint operation cleaned up after themselves. They were polite helpful & friendly"

28th Oct, 2018  •  Rating by: Auriel  •  Contact: Richard  •  Job date: Oct, 2018

"Fantastic service!! Was at my place before I could blink ! Did a fantastic job informing me all the way on cost. Came back the next day to add a cap to sewer line as he said he would and at no cost. Friendly and a great communicator ....would use again in a heartbeat."

26th Oct, 2018  •  Rating by: Graeme  •  Contact: Graeme Smallfield  •  Job date: Oct, 2018

"I have the guys at Alpha Drain Unblocking to be totally professional. The turned up on time and left the place clean and tidy.
Thoroughly recommended AAA+"

24th Oct, 2018  •  Rating by: Murray  •  Contact: Alpha Drain Unblocking  •  Job date: Oct, 2018

"Greathe business. From time issue was notified to company; things were instantly underway. Communication throughout the whole job was excellent and tradesman who undertook the job was extremely professional and explained what was happening and why throughout the fix. Would strongly recommend this company to all. AAA +++"

15th Oct, 2018  •  Rating by: Donnie Donnellan  •  Contact: Owner/Operator (Richard)  •  Job date: Oct, 2018

"I called up this afternoon about a blocked sink. Richard came over same day and fixed the issue very quickly. He knew exactly where to start and found the problem right away. We also had a good conversation while he worked. Overall great experience. Highly recommended."

4th Oct, 2018  •  Rating by: Kasia  •  Contact: Richard Thomson  •  Job date: Oct, 2018

"Richard is a great example of a trustworthy kiwi tradie. He was on time, friendly and happy to explain the process. He tried the quick / cheap options first and resolved it with ease. Good value for money for solving the issue and letting me in on a couple of tricks for next time. Legend."

26th Sep, 2018  •  Rating by: Mark  •  Contact: Richard  •  Job date: Sep, 2018

"Richard was awesome!!! Really friendly and didn't muck around. Unblocked our drain and really did a great job cleaning up all the mess from the blockage. Thanks Richard!!! Great job!! Highly recommend ALPHA DRAIN!!"

21st Aug, 2018  •  Rating by: Eki  •  Contact: Richard  •  Job date: Aug, 2018

"Richard at Alpha Drains was great! He came same day and fixed our blockage while also adjusting our pipe to make it easier for us to get to any future blockages... He was very friendly and personable, and most importantly he knew what he was doing! Highly recommend this company to others."

9th Aug, 2018  •  Rating by: Natalie  •  Contact: Richard  •  Job date: Aug, 2018

"For what was a worrying problem, iI was put at ease with what was clear and concise plans of attact to resolve my drainage problem."

22nd Jul, 2018  •  Rating by: Steve Taylor  •  Contact: Richard Thomson  •  Job date: Jul, 2018

"Really informative of what the problem was and fixed issue."

18th Jul, 2018  •  Rating by: Andrea  •  Contact: Richard  •  Job date: Jul, 2018

"Richard was a great communicator. He kept me informed from the time I contacted him to the time he turned up. He informed me of delays and kept me informed at the time he would be able to arrive. It was a great personal service that few tradesmen take pride in. I have taken his business card to ensure I can use him again. He was wonderful.."

16th Jul, 2018  •  Rating by: Linda  •  Contact: Linda price  •  Job date: Jul, 2018

"Richard and Alphadrain deliver everything they advertise; prompt service, excellent communication, accurate price estimation, efficient delivery of service and diagnosis. 10/10, highly recommend!"

11th Jul, 2018  •  Rating by: Martin  •  Contact: Richard  •  Job date: Jul, 2018

"The response was prompt, on time and totally satisfactory.
If we have a problem again this is where we will go."

22nd May, 2018  •  Rating by: Jo  •  Contact: Richard  •  Job date: May, 2018

"A super chap came to the house on time and with all the knowledge and gear. Lovely man called Richard with a very bubbly, friendly personality and was thorough and cleaned up completely after his work. Couldn't fault him and would highly recommend him."

28th Apr, 2018  •  Rating by: Lesley  •  Contact: Lesley Christiansen  •  Job date: Apr, 2018

"Richard did a great job."

26th Apr, 2018  •  Rating by: John  •  Contact: Richard  •  Job date: Apr, 2018

"What a brilliant service Richard provides! I emailed and within 15 minutes i had a reply, he popped out a few hours later, was very friendly, so easy to deal with, i wish all tradies were as nice as richard, too notch bloke and very reasonably priced. I could reocmmend alpha drains highly enough!"

18th Apr, 2018  •  Rating by: Jerume  •  Contact: Richard  •  Job date: Apr, 2018

"Super efficient, same day service. Great communication and an extremely professional job. Very impressed and would not hesitate to recommend to others."

16th Apr, 2018  •  Rating by: Vanessa  •  Contact: Richard Thomson  •  Job date: Apr, 2018

"Richard many thanks for your help in sorting out the drainage issue in my kitchen, obviously the block was an extremely stubborn one, you went above and beyond to solve this extremely difficult blockage. You charges has been very fair and reasonable and I am extremely pleased with your services."

4th Apr, 2018  •  Rating by: Prabhat  •  Contact: Prabhat Chand  •  Job date: Apr, 2018

"It was fantastic service from start to finish. Geraldine was very efficient and organised a time for Richard to fix my blocked drain. She kept in contact with me during the day as he was delayed due to traffic. Richard was knowledgable and fixed the drain very quickly. He explained in detail what the issue was. I would recommend Alpha Drain Unblocking 100%. The quality of work and timeliness was exceptional."

3rd Apr, 2018  •  Rating by: karen  •  Contact: Richard  •  Job date: Apr, 2018

"Prompt excellent service to clear 100m long drain from both ends on budget."

27th Mar, 2018  •  Rating by: John  •  Contact: John  •  Job date: Mar, 2018

"It was lovely to meet Richard. He was here when he said he was going to be here and even my dog loved him! The drains were unblocked quickly and I loved how explained the what's and why's of the job. Would highly recommend him!"

21st Mar, 2018  •  Rating by: Deanne  •  Contact: Richard  •  Job date: Mar, 2018

"Good service, nice people, and reasonable price. Strongly recommend Alpha Drain Unblocking."

8th Mar, 2018  •  Rating by: AI  •  Contact: Laurence  •  Job date: Mar, 2018

"Called 0800 number and spoke with Geraldine in regards to a blocked drain at my rental property. She understood the problem. Made the next available booking with Richard next morning. Richard communicated half an hour before booked appointment to confirm his attendance. Met him on site. Diagnosed the problem, explained in simple terms for the 60 minutes he was on the job. Super result all round. Thumbs up Richard and Geraldine. Will definitely use the team in future."

7th Mar, 2018  •  Rating by: Avinash Kumar  •  Contact: Richard & Geraldine Thomson  •  Job date: Mar, 2018

"Excellent service from Richard..Arrived on time and located the problem...arranged for the repair work to be completed..Friendly and helpfull...Highly recommended"

27th Feb, 2018  •  Rating by: Don  •  Contact: Richard Thomson  •  Job date: Jan, 2018

"Richard was a very friendly guy he had an excellent work ethic and knew exactly what he was doing. The job was done quickly and I will defiantly recommend people to use Alpha Drain Unblocking for any plumbing issues. GREAT FAST FRIENDLY SERVICE A+"

23rd Feb, 2018  •  Rating by: Janine  •  Contact: Richard  •  Job date: Feb, 2018

"Contacted Alpha DrainUnblocking via 0800 number from website. to unblock a sewage drain at our home in Westmere. Richard Thompson responded within the same day and provided an estimated time to check the problem. Communication was excellent and Richard's thoroughly professional and friendly approach was appreciated. He assessed the problem, unblocked the sewage line, followed up with an assessment using camera equipment and advised us with respect to potential ongoing issues identified from the camera images. Referred and contacted Alpha Plumbing to provide a quote for repair. Marcel and Stuart from AlphaPlumbing were onsite within a week and completed a rerouting and replacement of sewage and storm water lines. Stuart and Marcel kept us informed of progress and consulted with respect to solutions throughout. Very happy to endorse both Alpha DrainUnblocking and Alpha Plumbing as highly professional, competent, communicative and friendly team-"

18th Jan, 2018  •  Rating by: Greg  •  Contact: Richard Thompson  •  Job date: Jan, 2018

"Highly professional & knows his stuff. Attended in the morning and completed diagnosis and his work on problem then spent time advocating for me with Watercare throughout the day to ensure the job was completed. So grateful and would highly recommend Alpha ~ Thank You!"

3rd Jan, 2018  •  Rating by: Nicole  •  Contact: Richard Thomson  •  Job date: Jan, 2018

"Had a drain overflow issue at a rental property that I was notified of first thing in the morning - contacted Alpha Drain and they immediately got someone to the property and rescheduled work to accommodate this job, they also cleared another drain at the same time. A phone call was received from the service person to confirm the work had been done."

13th Dec, 2017  •  Rating by: Tania  •  Contact: Sorry did not catch their name on message.  •  Job date: Dec, 2017

"prompt, reasonably priced, friendly"

25th Nov, 2017  •  Rating by: colin  •  Contact: richard  •  Job date: Nov, 2017

"Thanks Richard and the team at Alpha Drain Unblocking.
We had a re-occuring issue with a blocked drain and since you guys have been, the problem hasn't happened again.
Great professional service at a reasonable price!"

16th Nov, 2017  •  Rating by: Justin  •  Contact: Justin Guy  •  Job date: Nov, 2017

"Very professional, knowledgeable and well presented staff. A fantastic job and fuss-free. Very happy that Alpha Drain handled it all ! I would highly recommend !"

10th Nov, 2017  •  Rating by: Mel  •  Contact: Mel  •  Job date: Nov, 2017

"Fast, efficient and affective. Richard turned up on time, communicated what had to carried out to fix the problem and got started. I would recommend Alpha Drain Unblocking to anyone looking for fast, effortless service."

10th Nov, 2017  •  Rating by: Michael  •  Contact: Richard  •  Job date: Nov, 2017

"We had a blocked drain that was putting grey water over a courtyard. Alpha was contacted and they duly arrived at he appointed time. They were courteous, and clearly explained the service they undertook and what the cost would be. I would recommend them any time, and of course, I would use their service again in the future."

3rd Nov, 2017  •  Rating by: Tony  •  Contact: Richard  •  Job date: Nov, 2017

"Brilliant service. Quick, professional and honest. I fully recommend Richard and Alpha drain unblockers to anyone."

2nd Nov, 2017  •  Rating by: Will  •  Contact: Richard  •  Job date: Nov, 2017

"I called at approximately 12pm on the day and spoke with Geraldine. She was very helpful and was very upfront about the costs. She had someone (Richard) at my property by 1-2pm (on the same day). Richard was finished with the job by within the hour.
He even took the time to explain the whole process and also give me some tips.
That's what I call excellent service.

10/10 would recommend to family and friends."

2nd Nov, 2017  •  Rating by: Michael  •  Contact: Richard Thomson  •  Job date: Oct, 2017