Autoland North Shore
Vehicle and automotive servicing, repairs and mechanics in Rosedale (Auckland)
Vehicle and automotive servicing, repairs and mechanics in Rosedale (Auckland)
Primary contact
Nick Young
Phone number
094772370
Phone number (alternative)
094772740
Website
https://www.autoland.net.nz/
Availability
This week/ASAP
Physical address
17 Parkway Drive,
Rosedale (Auckland),
0632
Postal address
PO box 101217,
North Shore,
0745
About us
Whatever make or model you drive, my team are dedicated to its care, maintenance & repair. We have been in business for 20 years.
We are MTA Assured.
What we do
Top grade technicians assure you of the utmost care of your vehicles. We stand behind our work, guaranteed.
Fast Lane Servicing: if you request our 'fast lane' when you book, we'll service your vehicle while you wait . . . and with complimentary tea and coffee available too.
Loan vehicles are available for your convenience, if required, but please book in advance for this.
Full vehicle servicing of all makes and models.
Fast Lane 'while you wait' servicing available on request when booking.
Complimentary tea and coffee.
Fully equipped workshop and professional staff.
Loan cars available on request when booking.
Cam Belts
Brakes
Shocks
Tune Ups
Wheel Alignment
Nitrogen in Tyres
Warrant Of Fitness
Car Computer Diagnostics
General Engine Repairs
Transmissions
Clutches
CV Boots
4WD's
20 Point MTA Pre-purchase checks
Vehicle Servicing
Tyres
Batteries
Radiators
Happy motoring 'til your next service from Autoland.
Categories we service
WOF & Services, Vehicle and automotive servicing, repairs and mechanics, Tyres and Installation, Transmission and Gearbox Repair Shops, Miscellaneous, Exhausts, Automotive Parts, Automotive Brake Repair
Areas we service
Unsworth Heights, Torbay, Takapuna, Sunnynook, Rothesay Bay, Rosedale (Auckland), Paremoremo, Northcote, North Shore City and Suburbs, Murrays Bay, Milford, Mairangi Bay, Hillcrest (North Shore), Greenhithe, Glenfield, Forrest Hill, Devonport, Castor Bay, Campbells Bay, Browns Bay, Birkenhead, Birkdale, Beach Haven, Bayswater, Albany
Location
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| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First time here getting a WOF, easy booking, comfortable waiting room with free coffee! Friendly, attentive and efficient staff. I will definitely return."
17th Apr • Rating by: Jenny • Contact: Nick • Job date: Apr, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from these guys, same day booking and completion of my WOF. Enjoyed a coffee and read half a magazine in the waiting room and job done!"
10th Apr • Rating by: Bruce • Contact: Chris • Job date: Apr, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"straight up genuine communication and followup. Car was serviced and recommendations and checks were thorough with my car. Highly recommend this be your local mechanic."
4th Mar • Rating by: Ange • Contact: Nick • Job date: Mar, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Autoland North shore has been a brilliant service to me and my car. Brilliant communication, punctual, friendly staff, they take good care of your vehicle and up front with pricing. I would definitely recommend Autoland."
26th Feb • Rating by: Oliver • Contact: Brett • Job date: Feb, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Good quick repairs with loan car supplied.
Very happy with service."
4th Feb • Rating by: David • Contact: Nick • Job date: Feb, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Took our Golf in for a service plus it was runnig a bit rough, wheel bearing was fixed at the same time. Drove out of Autoland with a quiet car! We are fairly new to Autoland but have found they are professional, friendly and have excellent customer service, every time. Highly recommend."
7th Jan • Rating by: Bruno • Contact: Brett • Job date: Jan, 2026
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"Easy and professional from start to finish for a WOF for my Tesla 3."
15th Dec, 2025 • Rating by: Penny • Contact: Nick • Job date: Dec, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I'm very pleased with all aspects of this service, especially Brett's on what was required"
10th Dec, 2025 • Rating by: Chris • Contact: Brett Service Contact • Job date: Dec, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Asked for a quote on a Mazda CX5 head gasket replacement.
Spoke with Brett and got a honest run down of the issues with the model of car, and that it would run up in costs most likely given the ones previously done.
100% open and honest about the potential costs and the likelihood it was not worth fixing. Even though it meant they didn't get any work.
Saved us a lot of money, and gave clear direction.
Thanks heaps to Brett and Autoland. We will be moving all mechanic jobs to them from now on."
3rd Nov, 2025 • Rating by: Jarrod • Contact: Brett • Job date: Nov, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found this auto mechanic through 'No Cowboys' a few years ago, and have been going to them ever since. They are honest, trust-worthy and reliable."
29th Aug, 2025 • Rating by: Arcot • Contact: Brett • Job date: Aug, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Took my car there yesterday and great service again. Honestly these guys dont look for extra work to charge you more! They are very honest and helful and I would recommend then to anybody!"
19th Aug, 2025 • Rating by: Rudi • Contact: Unknows • Job date: Aug, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Refreshing to see an honest company trying to save you money rather than excessively charge you. Great thorough job done"
18th Aug, 2025 • Rating by: Sean • Contact: Ben • Job date: Aug, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service with reasonable prices. The team are honest with integrity and excellent work ethic and skill. I wouldn't take our cars anywhere else."
9th Aug, 2025 • Rating by: Lorna • Contact: Brett and team • Job date: Aug, 2025
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 93% |
"The Whole process was easy and pleasant. I was kept informed all the way through. I am very pleased with the result and the advice and suggestions going forwards. Great service throughout."
10th Jul, 2025 • Rating by: Gavin • Contact: Brett • Job date: Jun, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleased. Appointment was well assisted and when requested.
The work was started at the appointment time, done quickly and well.
Thanks"
10th Jul, 2025 • Rating by: Chris • Contact: Several people • Job date: Jul, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very professional, great communication and excellent customer service. Happy customer, will take all my vehicles to Autoland North Shore in future. Happy to recommend to friends and colleagues. Thanks"
26th May, 2025 • Rating by: Arthur • Contact: Brett • Job date: May, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I brought the car in about 20 minutes early for its WOF. Brett let me know that they could fit it in early and I wouldn't have to wait too long. All sorted inside of 20 minutes and a clean bill of health. I get my car regularly serviced here, so that shouldn't be a surprise. They communicate well, are up front with costs and options and really inspire confidence in their work. I will continue to come back. Great work as usual guys!"
16th May, 2025 • Rating by: James • Contact: Autoland • Job date: May, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have been using Autoland North Shore for some years, based on recommendations from NoCowboys. I have found them to be honest, trust-worthy, and excellent at their work. They have also given me good advice about repairs that my cars have needed."
5th May, 2025 • Rating by: Arcot • Contact: Brett • Job date: May, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Top blokes! Friendly and helpful, they did a fantastic job on my rear suspension at a great price! Thanks guys :)"
14th Mar, 2025 • Rating by: Sam • Contact: Nick • Job date: Mar, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommend Autoland for Car maintenance.
Always helpful and communicate and explain things well"
20th Feb, 2025 • Rating by: Carol • Contact: Brett • Job date: Feb, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic quick service and great work. Brett on the desk and Tracey from Accounts were fantastic in helping sort out a mispayment issue as well. This team is gold value across all of their departments. To the mechanics who do such a great job but whose names I never hear, you are so professional and are part of a great team. Well done Autoland!"
20th Feb, 2025 • Rating by: James • Contact: Brett and Tracey • Job date: Feb, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Exceptional as always! I switched my business to Autoland North Shore a year ago after experiencing their unbeatable service, and I haven’t looked back. Their diagnostics, repairs, servicing, WOF, and loan car availability have all been top-notch. Every job is completed efficiently and to the highest standard. Highly recommend!"
5th Feb, 2025 • Rating by: Parisa • Contact: Autoland north shore team • Job date: Feb, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service, everything completed in one day.
Talked through repair options"
27th Dec, 2024 • Rating by: Iain • Contact: Brett • Job date: Dec, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It’s impressive. Nick did the repairing. I can tell the staffs in Autoland are doing their best job as I got a chance to see on site. I have to shoutout to Nick. He’s sophisticated and friendly. If you need anything, he’s the man."
20th Nov, 2024 • Rating by: Mingyu • Contact: Nick • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Autoland has worked on many cars
For me, from cheap rust buckets to delicate European monsters
These guys are the best. They have been with me for years
I know all the people from accounts to the owner
They understand the problems of owning a car
I help you over the ruff stuff, and advice is free
It took me years to find this kind of business
These guys are gold, something old-school
Service that has been lost
Keep doing it right, guys yiu are gold"
6th Nov, 2024 • Rating by: Pete • Contact: Nick • Job date: Nov, 2024
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Great service! Ive had issues with other places that just replace parts and dont fix the problem. But these guys actually lessened to what was wrong with the car, knew what to do and then just fixed the problem, too easy."
30th Oct, 2024 • Rating by: Lance • Contact: Nick • Job date: Oct, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"As always Autoland are organised, professional, and completely honest with any changes and work that needs doing. They do a great job and are quick and efficient."
8th Oct, 2024 • Rating by: Andrew • Contact: Autoland North Shore • Job date: Oct, 2024
| Communication: | 80% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 85% |
"Reliable and accomodating"
30th Sep, 2024 • Rating by: Tim • Contact: Not known • Job date: Sep, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A pleasure to deal with as always...
Best 'receptionist' in Auckland"
27th Sep, 2024 • Rating by: Grant • Contact: Mechanic • Job date: Sep, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service provided went beyond and above. They sorted my car out at very short notice and got me back on the road with a courtesy car. They clearly communicated costs.I would happily recommend them to anyone."
22nd Sep, 2024 • Rating by: Helen • Contact: Brent • Job date: Sep, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"‘Awesome job again from Autoland. They fitted the job in that day, came back with the work needed for a WOF and a quote. They sorted all the problems by the next day - when parts arrived- and charged less than their quote."
3rd Sep, 2024 • Rating by: Shirley • Contact: Nick • Job date: Aug, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleasant to deal with, good communication. Staff are friendly and knowledgeable. They were able to explain the problem in layman's terms and put me at ease.
Made the whole process easy from the start."
2nd Sep, 2024 • Rating by: Julia • Contact: Julia Hughes • Job date: Sep, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic Service, diagnosed an issue with my car that couldn’t be solved from 4 trips to 2 seperate mechanics and they did it in half an hour on a Friday afternoon. Very, very thankful."
12th Aug, 2024 • Rating by: Andrew C • Contact: Nick • Job date: Aug, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I just keep on coming back
Great service
Honestly
Happy nice staff
G:-)"
26th Jul, 2024 • Rating by: Grant • Contact: Mechanic • Job date: Jul, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I usually do any minor repairs on my car but it recently failed it’s WOF and the weather was wet and I didn’t have the correct tools so I decided to look for an auto mechanic.
Autoland not only did a quick and perfect job but also was able to supply a courtesy car for the day. Their price was very reasonable and everything went like clockwork. I’d definitely recommend them to anyone requiring a perfect job done, thanks Autoland, pete"
24th Jul, 2024 • Rating by: Peter • Contact: Not known • Job date: Jul, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After losing our long term mechanic to a sudden death I was looking for a shop to service my Company fleet ranging from petrol cars a Ute and two trucks, things didn’t work out so well with the first mechanic I tried and then approached Nick and felt confident after I chatted with him.
They have exceeded my expectations and operate a very high standard in the work shop and office admin, I would highly recommend popping in and having a chat to see for your self."
11th Jul, 2024 • Rating by: Owen • Contact: Chris • Job date: Jul, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Autoland have serviced my van for almost 10 years, and I have always been very happy with the experience. They are upfront and honest about the work they do, and go to considerable effort to keep my aging vehicle running. Communication with Autoland is great - when you phone them you always get a person that's able to help, and they always get back to you if required."
14th Jun, 2024 • Rating by: Richard • Contact: Nick • Job date: Jun, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"As always fast efficient service. Just a WOF this time but spotted an alignment issue before it got worse. Good spotting guys."
30th May, 2024 • Rating by: Dave • Contact: Nick • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick effective service"
23rd May, 2024 • Rating by: Brian • Contact: ? • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We are rapt to have found Autoland. Been using them for the past 4 years & are very happy with their service & work done. An A1 recommendation from us & many thanks too."
6th May, 2024 • Rating by: Dayel • Contact: Nick • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Nick and the team went above and beyond to sort my son’s car. They were in constant communication and helped solve a tricky fix from start to finish. Cheers team"
19th Apr, 2024 • Rating by: Lance • Contact: Nick • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service once again from the team at Autoland. Great communication and impeccable service as per usual.
I have been taking my vehicle to Nick and the boys for over 10 yrs and would NEVER consider changing mechanics.
If you want great service and fantastic mechanics this is the place to take your vehicle.
Thanks team, anther AAA + experience.
Cheers
Lloyd"
15th Mar, 2024 • Rating by: Lloyd • Contact: Chris and Brett • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good service from the initial phone call to the completed job. Impressed with all staff I dealt with."
11th Mar, 2024 • Rating by: Graeme • Contact: Unknown • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Tim checked out my Audi at short notice. Very professional and frank advice. Made my day. Will definitely go back soon for my other cars."
11th Mar, 2024 • Rating by: Sudersan • Contact: Tim • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"5 stars for communication, speed, price, smiles and a courtesy car. I won't be going elsewhere."
7th Mar, 2024 • Rating by: James • Contact: James Hennings • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the only place I would trust, the guys are always helpful, friendly and up front - they tell it like it is - if you want good work done give it to these guys!"
6th Mar, 2024 • Rating by: Patrick • Contact: Brett and Nick • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"What an incredible service from Nick and the team! I needed a new battery fitted within a few hours of contacting them. They were super fast, great to deal with and reception area is very cool. Thanks guys ????????"
3rd Mar, 2024 • Rating by: Kim • Contact: Nick • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Only went for WoF. Autotland still reasonably priced despite evident industry increases. Very efficient and friendly staff. Will happily go again....if anyone is really happy to get a WoF🙂"
17th Jan, 2024 • Rating by: Paul • Contact: Unknown • Job date: Jan, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Had the team complete a 180k service on my vehicle (oil & filter). Excellent service. Good communications. I'll be using them again."
15th Jan, 2024 • Rating by: Peter • Contact: Brett • Job date: Jan, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"More than happy with the customer service here. Great advice and suggestions for getting my car back on the road. They went the extra mile to fix a problem caused by the wrong part having been sent and the charges were extremely reasonable. My go to garage in the future."
15th Dec, 2023 • Rating by: Donald • Contact: Nick Young • Job date: Dec, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The main problem was an intermittent non operation of rhe electronic door locking system which was quickly diagnosed and fixed."
13th Dec, 2023 • Rating by: Jim • Contact: Nick • Job date: Dec, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great guys and prompt. Managed to squeeze me in and fix car on same day. Very knowledgeable and competively priced."
27th Oct, 2023 • Rating by: Shane • Contact: Autoland North Shore • Job date: Oct, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Both cars have been serviced and WOF recently. very pleased with work done and also follow up information about what they had done. also informinng us about what helps to keep cars reliable performance. Good quality job"
11th Oct, 2023 • Rating by: Jo • Contact: Nick • Job date: Oct, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"great srcice from the boys at Autoland.
i have been taking my vehicle there for over 10 yrs and would not consider using another Auto service centre.
always have a loan car available for me and great communication.
i would reccommend the team at Autoland to anyone wating efficient and professional service at competitive prices."
25th Sep, 2023 • Rating by: Lloyd • Contact: Nick & Brett • Job date: Sep, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Always a great experience with the team at Autoland. Friendly service and can always count on them."
10th Aug, 2023 • Rating by: Kerryn • Contact: Autoland North Shore • Job date: Aug, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the customer service, friendly and professional team. Super reasonable price for car service, and I was happy that I was charged what I was quoted without extras being added on that aren’t necessary. The staff were helpful with quoting me new tyres that will need to be done soon, but at the same time not pushy or rushing me to get them done which I appreciated."
21st Jul, 2023 • Rating by: Samantha • Contact: Nick & Chris • Job date: Jul, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Always great sevice, great communication and trustworthy."
20th Jul, 2023 • Rating by: Victoria • Contact: Nick • Job date: Jul, 2023
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"i had my car serviced. done well and good explatory account"
5th Jul, 2023 • Rating by: Tim • Contact: Nick • Job date: Jul, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I recently took my car for a service & WoF. Prompt service & all done within 2 hrs & a text me to say when ready. I've been using Autoland for a number of years now & always prompt service, loan cars available (need to book), good advice & they phone to advise of any issues with cost etc before proceding. A wonderful team to deal with & would highly recommend."
20th Jun, 2023 • Rating by: Lucia • Contact: The Team • Job date: Jun, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"5 stars 4 customer service
5 stars for mechanics
5 stars for pricing
you cannnot find better HONEST people
id go nowhere else
5 stars for being great people"
5th Jun, 2023 • Rating by: Nance • Contact: ALL • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After a week of emailing companies trying to sort a WOF check and service to no avail, Autoland got back to me almost immediately. They sorted a loan car for me and completed both tasks quickly. They also kept in touch all day and gave me great advice for my car. I'll definitely be returning!"
30th May, 2023 • Rating by: Courtney • Contact: Nick • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had a problem with the radiator of our car. We came Tuesday and Wednesday at 11 am it was already fixed. Now Edgar || (Our Van) drives very well.
Great job and really kind staff. 10/10"
26th May, 2023 • Rating by: Jonas • Contact: Nick • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I always go to Autoland. They are really knowledgable and always really communicative.
This particular service I identified a couple of issues going in and they reported back on both of those - fixing one and letting me know cost and lead times for the other. They also called before going ahead with replacing things out side their 'regular' service - wiper arms, spark plugs, etc. The person I spoke to was also patient with answering my questions, which is nice as I dont know much at all about cars. They were transparent around pricing.
In short, no complaints and Ill go back again."
22nd May, 2023 • Rating by: BD • Contact: Nick • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Had booked for a WOF at 2pm, and inspection started promptly at that time.
Prompt service at a good price."
3rd May, 2023 • Rating by: Colin • Contact: Brett • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Positive experience, Brett and his team were happy to help check if my vehicle required new brakes due to some recent screeching, the team checked them over to find no new brakes were required, saving me a lot of money . I can happily recommend these guys providing good honest advice."
2nd May, 2023 • Rating by: Kathleen • Contact: Brett and his team • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Its all about communications, and these guys do it right!
Followed up by a quality job. obviously proud and profesional in the service they want to provide. Guess that's why I keep using them."
21st Apr, 2023 • Rating by: Peter • Contact: Nick • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great guys. Really know their stuff. Highly recommend. Easy to work in with."
5th Apr, 2023 • Rating by: Shane • Contact: Nick • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic customer services from Brett. Service and work on my car was well done, clean and tidy.
Highly recommend Autoland as your preferred vehicle servicing centre."
31st Mar, 2023 • Rating by: Jim • Contact: Brett • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service repairs were made quickly and very fairly priced. Will definitely use again."
13th Mar, 2023 • Rating by: Rebecca • Contact: Rebecca McWilliam • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very satisfied with service and with transport to pick up the car."
28th Feb, 2023 • Rating by: Brian • Contact: Autoland North Shore • Job date: Feb, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Came in for a WOF, done in half an hour, and they even pointed out an anomaly in my odometer - an error made by another company which would impact on my car’s resale. Well done guys!"
22nd Feb, 2023 • Rating by: Claire • Contact: Nick • Job date: Feb, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Outstanding service from these guys. Felt really valued and more importantly not gouged."
17th Feb, 2023 • Rating by: Anthony • Contact: Anthony Rice • Job date: Feb, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service - warm and friendly - using Autoland for few years"
26th Jan, 2023 • Rating by: Kathy • Contact: Brett • Job date: Jan, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Autoland did my WOF, within 30 minutes I was on my way.
They parked my car in the driveway so all I had to do was drive out
They also filled my tyres with air, advising if I needed air at anytime, just call in & they'll be more than happy to do it for me, no charge.
All staff were friendly, including the lady in the office."
11th Jan, 2023 • Rating by: Rae • Contact: Autoland • Job date: Jan, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service all round from booking in my car to collecting it. Was notified of issues and showed a video of what the issue was when discovered. I was expecting a much bigger bill for the work undertaken."
30th Dec, 2022 • Rating by: Mark • Contact: Nick • Job date: Dec, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Service with a smile…well some humour at a busy time of year even if I didn’t want to hear what was wrong! Thanks very much for the help"
22nd Dec, 2022 • Rating by: Annette • Contact: Brett • Job date: Dec, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It can be hard to find a good honest mechanic in a new area but I think I've found a winner here with Autoland. Was given the estimate cost of the job and time frame but also told about any potential issues that could happen based on the work required and if I would be comfortable going ahead. The car was ready the next day and to my surprise I was charged even less than the initial estimate. These guys are very knowledgeable and up front. Really happy with the service and results!"
20th Dec, 2022 • Rating by: Cale.b • Contact: Not sure • Job date: Dec, 2022
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"I have used this company for some time. They always appear well organised, and I am very pleased with their service. Also prices are very reasonable."
13th Dec, 2022 • Rating by: Brian • Contact: No idea • Job date: Dec, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"The team at Autoland really helped me out at short notice late on a Friday afternoon. They were excellent to deal with and did a great job at a reasonable price, definitely my go-to mechanics from now on."
12th Dec, 2022 • Rating by: damon • Contact: Daemon Coyle • Job date: Dec, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent and efficient service for my WoF as always. Thank you Autoland North Shore. I'm glad I found you!"
22nd Nov, 2022 • Rating by: Marjorie • Contact: Nick? • Job date: Nov, 2022
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 80% |
| Value: | 80% |
| Overall: | 85% |
"Been going to Auto Land for the last 15 years , always helpful , professional and honest."
14th Nov, 2022 • Rating by: Shane • Contact: Chris • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, fast, friendly and professional. Always my first choice when needing a mechanic.
Many thanks."
10th Nov, 2022 • Rating by: Bruce • Contact: Nick • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great experience, efficient work with great communication, very friendly"
10th Nov, 2022 • Rating by: Teresa • Contact: Jason • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First rate professional service with all work done to the highest standard. And at a reasonable price. The guys at Autoland are about as fair and honest as they come; unfortunately that can't be said of some in the automotive industry.
Great communication and friendly with it. I wholeheartedly recommend them."
26th Oct, 2022 • Rating by: Peter • Contact: Nick • Job date: Oct, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Always excellent, always timely, very professional and a good feel to the place going in and coming out. Especially after sorting a very reasonable invoice.
I have trusted these guys to keep me and my family in a safe operational vehicle for a while now. They are a “ go to” choice for your vehicle maintenance. Excellent!"
19th Oct, 2022 • Rating by: Jamie • Contact: Nick • Job date: Oct, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Had a WOF done at 7.70am arrived just before. Car went into workshop was back before the 30 minutes allocated. Quick, efficient good job done. Thank you Autoland North Shore"
2nd Oct, 2022 • Rating by: Jo • Contact: Retired • Job date: Sep, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good communication, and great service. I have had brakes and services done and Autoland, and each time they have done a great job at a reasonable price. Very professional and reliable company. Highly recommended."
28th Sep, 2022 • Rating by: Daniel • Contact: Brett • Job date: Sep, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great efficient service at a good price"
8th Sep, 2022 • Rating by: Peter • Contact: Nick Young • Job date: Sep, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very helpful and service is excellent"
5th Sep, 2022 • Rating by: CJ • Contact: Bret and Chris • Job date: Sep, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Have used this company for over 2 years and can't fault thier service. Always helpful and very knowledgeable about my cars. Can highly recommend them."
31st Aug, 2022 • Rating by: Douglas • Contact: Brett • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was recommended to use Autoland North Shore by a very good friend. The whole experience exceeded every expectation I had. The paperwork was well documented and the charge very reasonable for the work carried out. I am so happy with the outcome all my cars will now come to this team for any servicing or works needed."
31st Aug, 2022 • Rating by: Karl • Contact: Autoland North Shore • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The guys at autoland are very professional & helpful. I have been using these guys for years & travel a fair distance for them to service my car. Great job Autoland I will be a customer for a long time to come"
19th Aug, 2022 • Rating by: Christine • Contact: Autoland • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"My wife and I have been taking our cars here for a few years now and the service is top notch, honest and reliable."
8th Aug, 2022 • Rating by: Vaughan • Contact: Chris • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Never taking my cars anywhere else after how well the look after me here, always ontime and never over charger, best service in auckland, if not country,"
5th Aug, 2022 • Rating by: Kieran • Contact: Nick • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Excellent, friendly service right from start to finish. We had a huge mechanical repair needing done, and they really took care of us and our car. We've also had full service and wof done and can't fault them. Also helps they have a lot of payment options too, unlike other auto repair places."
2nd Aug, 2022 • Rating by: Athena • Contact: Nick • Job date: Aug, 2022
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"What I like about them is the friendly reminders they give you so that you don't miss WOFs or service.
Have been using their services for about 4 years. Outcomes has been positive."
28th Jul, 2022 • Rating by: Pras • Contact: Nick • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quality advice, excellant service, and a friendly environment makes the experience pleasurable and memorable.
Fully recommend the services of Autoland"
26th Jul, 2022 • Rating by: Mike • Contact: Autoland • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Full service and WOF of my Nissan Leaf. They gave brilliant service, which was very reasonably priced, quick and comprehensive. Their communication was prompt and clear and they were very courteous. They even gave me a loan car. I will definitely use Autoland again for my future car servicing needs."
21st Jul, 2022 • Rating by: Carrie • Contact: Nick • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have always used Autolands for the last 8 years. Cannot fault there work always kept in the loop and costs for labour n parts is very competitive."
10th Jul, 2022 • Rating by: Dean • Contact: Dean • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient and helpful. Gave good advice about pros and cons of retaining the car after a couple of big parts replacements. Highly recommend."
8th Jul, 2022 • Rating by: Virginia • Contact: Nick • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, did cambelt and rocker cover seals and cleaned up a few wiring bodges a previous mechanic had done, runs beautifully and no oil leaks, good price and service would recommend."
1st Jul, 2022 • Rating by: Brett • Contact: Auto land northshore • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Outstanding service. Professional and courteous. Good hard working people business that i am more than happy to call on for anything my vehicle requires.
Highly recommended for service and cost!"
30th Jun, 2022 • Rating by: Jamie • Contact: Brakes, full service, warrant • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service from the team as always."
30th Jun, 2022 • Rating by: Mike • Contact: Nick • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have a Suzuki Swift 2001 which had a faulty steering rack end, an oil leak from the filter block, needed 2 new tyres, a service and a WOF. I took it elsewhere for a quote, then to Autoland, North Shore. They completed the job for $200 less than the original quote! No corners were cut. They also collected, and delivered the car for me. I was in the motor trade for many years, and know good service when I get it. I was kept in the loop the whole time, no hassles."
30th Jun, 2022 • Rating by: Peter • Contact: Nick ? • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have 3 different cars regularly serviced and repaired by Autoland. I've been using Autoland for 4 years now and have always been pleased with the service received. Autoland go out of their way to keep the car on the road without wasting money."
30th Jun, 2022 • Rating by: Richard • Contact: Nick Young • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I love Autoland! In fact I live an hour and a half away from them and still choose to go to them. I find them extremely helpful, polite and accommodating. When unexpected things have happened with my car, they have found the best price for parts and it’s just a breeze to take my car into them, with the loan car option as well it just makes everything easy."
30th Jun, 2022 • Rating by: Jessica • Contact: Brett • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Fantastic experience. So quick and easy - Dave came right to my door and did the repair. He was really pleasant and knowledgeable . Will absolutely use again"
30th Jun, 2022 • Rating by: Rachel • Contact: Dave • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service, I recommend them for all car services. Friendly team all very helpful and excellent customer service."
30th Jun, 2022 • Rating by: Jan • Contact: Nick • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 80% |
| Value: | 90% |
| Overall: | 90% |
"I find autoland very professional and as woman very easy to deal with goodnight"
30th Jun, 2022 • Rating by: Spoke with the guy on the front desk • Contact: Don't know who completed the work • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brett handled my two cars with professionalism and great communication. I appreciated how fast they were with their work. I'd definitely go back.
Thanks a lot!"
21st Apr, 2022 • Rating by: Valeria • Contact: Brett • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service!!
Autoland Northshore Replaced my clutch and from quote to job done was a really easy experience!
Great to deal with, nothing was a problem at all, fantastic communication, good old school service with a smile!
I will use Autoland from now on and will recommend them to my friends."
21st Jan, 2022 • Rating by: Mike • Contact: Forgot • Job date: Jan, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Auckland is in L3 lockdown - with rules such as masks / social distancing. Whilst I agree with these measures - It makes it harder being a Deaf person trying to do things in life when he relies on lipreading etc.
Needed a service / WOF for my car - Approached this company - and I could not be even more impressed - fast responses to emails - very prompt - and informative - straight to the point.
What was even more impressive was - when I went to drop car off / pick up car off - he ensured he was not wearing a mask (i didnt have to ask...)- but staying 3-4 metres back so i can lipread him while I was outside - he knew what to do - and he spoke clearly and simple and I was able to communicate with him and do what is required.
The job was done perfectly - quotes were clear and easy to understand - payment was easy. I rate this business very highly and i will be recommending this business to others :) you could not be any more Deaf friendly if you tried, and this alongside a top notch service makes you a great business to work with :) Thanks heaps for making things easier for me."
15th Oct, 2021 • Rating by: Chris • Contact: Brett • Job date: Oct, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I cannot express enough how professional this business was from start to finish. From a friendly phone call within minutes of my booking query, to clear communication of pricing and a time booked that suited me. Excellent communication throughout, very easy and hassle free. I am extremely impressed. Highly recommended!!"
7th Jul, 2021 • Rating by: Donna • Contact: Brett • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"As a young woman with (by my own admission) very little knowledge about cars, it can be hard to find a mechanic that you trust to not take advantage of your ignorance. The team at autoland, however, are fantastic at explaining things on the most basic level without making me feel stupid. They are upfront on their pricing (which is more than reasonable - a WOF is around $40) and never charge me for more than I need. They go above and beyond to provide a service for the best value, advising me of deals and sourcing second hand parts if possible. If an extra cost comes up they will always call me to check it’s okay. Service is fast and they will supply a free courtesy car if needed which is very convenient. Overall, the team is friendly and I trust them to take good care of my car."
4th Mar, 2021 • Rating by: Hannah • Contact: Brett • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I've had two jobs done at Autoland North Shore and was very happy with both. This last one was challenging for Brett due to lack of stock and shipping issues. No complaint mind you, It's just the norm lately. I really appreciated Brett keeping me in the loop throughout the process. The job was done well and i cannot complain about either of the works done to my vehicle. Highly recommend these guys!"
4th Dec, 2020 • Rating by: Gary • Contact: Brett Boyd • Job date: Dec, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Job well done as usual, (Routine service) Great to deal with and good communication.
Had to call back with a wiper issue, they fitted me in immediately and fitted a new one. Always happy to help."
16th Sep, 2020 • Rating by: Dave • Contact: Nick • Job date: Aug, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This was my first visit to this Enterprise. I was pleasantly surprised to find a clean tidy well organized workplace with pleasant, easy to talk to people. Having spent a lifetime in Mechanical workshops, I immediately felt comfortable with the standard of work I experienced. And (as previously said by others) the price for WOF was good value for money."
15th Jan, 2020 • Rating by: Tony Cooper • Contact: Mike Perkin • Job date: Jan, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found the staff at Autoland very helpful, polite very professional also the price of a WOF is very exceptable. Both my husband & i take our cars there"
23rd Sep, 2019 • Rating by: Christine Wynyard • Contact: Christine • Job date: Sep, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"FRIENDLY,GREAT SERVICE & FULL OF EXPERIENCE HIGHLY RECOMMENDED"
13th Sep, 2019 • Rating by: BINHTAN • Contact: BINHTAN QUINH • Job date: Sep, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Take your car here. Then when you are given the great trustworthy service you can read of in these reviews DO THE RIGHT THING and reciprocate by giving them a 5 star review and telling your friends and family.... otherwise you will be taking advantage of the fact that Kavit will give you the best price possible without compromising on quality and go the extra mile without charging for it. Frankly I plan to take my car here for a long time and I don't need sponges sucking all the good will out of this business without even as much as a review that would bring him more business."
19th Jun, 2019 • Rating by: Hercules • Contact: Kavit • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Loved their service. Tracey on the front desk was friendly and considerate. Found them flexible to my needs. Will go back again."
20th May, 2019 • Rating by: Shane • Contact: Tracey • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had a wonderful experience with this business. The customer service was excellent and the work was superb. I would highly recommend their services, and will be returning for future work. 10/10"
19th Oct, 2018 • Rating by: Rebecca • Contact: Michael Perkin • Job date: Oct, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I needed an urgent repair done on a vehicle which was poorly repaired previously by the vehicle manufacturer who had failed to identify the problem correctly. Mike knew what the issue was within minutes of listening to the sound of the vehicle. Fixed the vehicle within 24 hours and charged me less than quoted. Highly recommended."
22nd Aug, 2018 • Rating by: Dale • Contact: Mike • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I've taken my car here for the last few years for WOFs and odd jobs, always friendly and helpful. Always has the car ready at the pickup time. Fair prices."
26th Jul, 2018 • Rating by: Jason • Contact: Mike • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"great cant speak highly enough of this place, every trip to them is easy and stress free, and they always let you know what is going on so you know whats happening"
12th Jun, 2018 • Rating by: kieran • Contact: nick • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Had an oil usage problem with my car. They diagnosed it quickly and sorted it out .Very happy with the result."
8th May, 2018 • Rating by: Amy • Contact: Nick Young • Job date: Sep, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really reliable and always respond to any issues I have with my car. I would certainly recommend this Company."
27th Apr, 2018 • Rating by: Loraine • Contact: Mike • Job date: Feb, 2018
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 93% |
"Another friendly and helpful service carried out, been using these guys for both private and personal vehicles and would strongly recommend them"
27th Apr, 2018 • Rating by: Greg • Contact: Chris Morris • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys have been WOF, servicing and repairing my car for the last seven years. Have always done a good job, been honest and look after the customers needs.
I have no hesitation recommending them to anyone."
22nd Nov, 2017 • Rating by: Stacey • Contact: Mike • Job date: Oct, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have a little family and got our car sorted for a warrant a rego with these guys, Them knowing I had a family always made sure no short cuts were taken and always priced everything right, Mike perkins and team are awesome"
16th Jun, 2017 • Rating by: Wiremu Morris • Contact: Mike perkins • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have been using Autoland for both of our vehicles since 2009. Mike and the team are so great to deal with. Nothing is too much trouble. Our cars always come back beautifully maintained, they often identify additional problems that could end up costing us more had we not resolved at the time of service. Mike takes the time to source parts at the best possible price saving us money. Have sent lots of business their way and will continue to. Would highly recommend this business and the team."
31st May, 2017 • Rating by: Katrina • Contact: Mike • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ever since I bought my first car I have been taking my vehicle for Warrant Of Fitness' and Services to Autoland. First of all, Mike at the front desk is great and always flexible, being able to make situations work around me. The pricing is very fair and my car always seems to come back in better condition than it arrived. Recently I had my tyres rotated and noticed they went and brushed off the dust on my mags. Very happy customer, recommend their service."
31st May, 2017 • Rating by: Daniel • Contact: Mike • Job date: May, 2017
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Mike and his team are reliable and go the extra mile.
We needed a special part late on a Friday afternoon, he had it specially courierd in 1 hour for us! Always competitive pricing and great service. No hassle with a loan car either- will definitely be back!"
27th Apr, 2017 • Rating by: Lauren • Contact: Mike • Job date: Apr, 2017
| Communication: | 0% |
| Quality: | 0% |
| Reliability: | 0% |
| Value: | 0% |
| Overall: | 0% |
"It was not the first time that these Cowboys did not fix my Hilux properly so its probably partially my own fault to go back to the Cowboys from Autoland North Shore.
The firs time they did something on the diff and when i got the car back and drove faster than 70kmh it startet shaking violently.
So took the Hilux back to Autoland, they took it appart again (according to the guys from Autoland) could not find anything (according to Autoland) put it back together again and handed it over to me.
Miraculously the shaking was gone. A miracle or did they not tell the the truth, hide something???
Who knows with these guys from Autoland North Shore.
When the head gasket on my Hilux needed replacement I dropped the car at AUTOLAND North Shore on the 14th of December in expectation to get it back before the Christmas brake to go on holiday.
The quote they gave gave me was $2.500.- which is a pretty good price for a head gasket but you get what you pay for.
When they did the job they damaged the electronics so that the engine light came on and the car was not fit to use (Specialist or Cowboy?).
Instead of contacting me they waited patiently for my call on the 21st of December (Communication breakdown).
Meanwhile Christmas was gone and the Hilux still was not fixed because the sparky from Autoland North Shore was on Holliday.
Another week of waiting was in vain because he could not fix the problem either (Isn't that a bummer or are there Cowboys somewhere?).
So off we go the best sparky in Auckland (Because he goes to America or so according to the guys from Autoland North Shore).
Could he fix it you may ask, no such luck this time. His suggestion was that the drive chain (or how ever you call that)
was not installed properly by the guys from, yes you are absolutely right, Autoland NorthShore (Cowboyalarm).
And back we go to Autoland North Shore and have another propper look under the hood.
Meanwhile, on the 23rd of January me and my Family went on a one week Holliday ourselves which was planed to go in the Hilux but oh no it was still with Autoland North Shore.
I needed a car with lots of space and roof racks to store all the stuff you need when you have got two kids.
The car they supplied me was a Honda Odyssey which is a rather large car nonetheless it did not have any roof racks like my Hilux so the clever guys from Autoland North Shore
handed me over inflatable roof racks. These things might be good for a couple of surfboards but thats about it.
So we had to leave a view things behind.
Before we left i contacted Autoland North Shore (They must be afraid of customers) again to see what they are so up to.
They Asked me to come over so that they can check the Honda and fill up any missing fluids.
I did.
Also they wanted to contact me when there is some news and i told them that i wouldn't have any reception where i go on holiday but they where promised me to speak on my voicemail to give me the good news.
Well you are right again, NEVER happend (Customer care Autoland North Shore).
On the way to our destination it started drissling and i wanted to use the window wiper and sprinkler but, surprise surprise the reservoir was empty (Cowboys like it dry i guess).
After we came back on the 29th of January i waited patiently for the redeeming phone call (cause there was nothing on my voicemail).....
Silence.
On the second day of "no contact" i rang Autoland North Shore to receive the liberating news that my car is "fixed".
The story you may ask.
Well The guys from Autoland North Shore apparently handed it back to there very own, very best sparky in Auckland ("He always goes to America" what ever that means)only to find out that it was the Hilux's
computer that played up. Odd enough that they did the exact same thing the first time.
Anyway almost two Month later i got my car back but, yes there is a but again, they broke my antenna and did not even think about putting the under body panels to protect the engine back on yep just
leave it in the back of the Truck.
Good on ya Cowboys from Autoland North Shore.
Never again"
1st Feb, 2017 • Rating by: Marcus • Contact: Mike? • Job date: Jan, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Excellent, thanks for all your hard work & friendly attitude :)"
26th Oct, 2012 • Rating by: Sally • Contact: Mike Perkin • Job date: May, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have been a customer with Autoland for many years now.They have always gone beyond the call of duty for me over the years with the maintenance of our cars.
Their research gaining parts for my car in particular whether they have been new or used has always been extensive to get the best result for our Mini and Volkswagen Polo.
Autoland is a business that I would highly recommend to anyone that is wanting to receive the best support and customer service possible.
They make you feel welcome and there is no doubt that you can relax knowing you are in excellent hands!"
5th Oct, 2012 • Rating by: Lorraine • Contact: Mike Perkin • Job date: Oct, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 98% |
"Have serviced my cars with Autoland for 5 years. Highly recommended."
5th Oct, 2012 • Rating by: Steve • Contact: Mike • Job date: Aug, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Wow what a great team, fantastic service and I can not fault the communication they have with you while they services your vehicle. I would highly recommend this company to everyone. I will without a doubt be using them from now on. Thanks so much for a job well done guys and I will see you next time."
5th Oct, 2012 • Rating by: Julie • Contact: Mike Perkin • Job date: Oct, 2012
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
""
2nd Feb, 2012 • Rating by: Zsolt • Contact: Mike • Job date: Dec, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient - have used them for 2 years."
2nd Feb, 2012 • Rating by: V • Contact: Mike Or Nick ? • Job date: May, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
26th Jan, 2012 • Rating by: Tracy • Contact: Bin • Job date: Dec, 2011
| Communication: | 80% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 90% |
"Friendly guys; job carried out on time, and well executed, courtesy car privided , price for work undertaken within what was quoted and carried out to a high standard. No criticisms of any sort"
26th Jan, 2012 • Rating by: Bryan • Contact: Michael • Job date: Oct, 2011
| Communication: | 90% |
| Quality: | 0% |
| Reliability: | 90% |
| Value: | 40% |
| Overall: | 55% |
"I\'ve used AutoLand a few times, but will not go back after my most recent experience (which was a while ago, but I just found this site). I put my car in for my first service with them because they seem very reasonably priced. Be careful - if it seems too good to be true, it probably is. I got a call (which is why I rated them well in communication) saying that the drive belt needed replacing and the spark plugs may need replacing. I was also offered Nitrogen for my tyres, which I believe is a scam, but that\'s not what my problem is here.
I told the caller to change the drive belt but not the spark plugs. I picked up the car, and drove home, thinking something wasn\'t quite right. Over the next few days, the car developed a serious \'splutter\' and I noticed a new noise coming from the front right wheel. I suspected I might have been mistaken and that the noise might have been present before the service until my wife also commented on it. The \'sputter\' became terrible, to the point the car came to a stop going up a hill. I booked it into another mechanic to get it checked out because I didn\'t want to go back to AutoLand, but had a look under the bonnet first and noticed a sound coming from the spark plugs. I found that two of the leads had not been plugged into the spark plugs!
Whether this was gross negligence or outright dishonesty to try to get me to change the plugs, I\'m not sure, but it doesn\'t matter - I don\'t trust them with my car any more."
17th Sep, 2011 • Rating by: Bart • Contact: Not Sure Who Did The Work • Job date: May, 2011
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 95% |
""
5th May, 2011 • Rating by: Louise • Contact: Nick Young • Job date: May, 2011
| Communication: | 20% |
| Quality: | 0% |
| Reliability: | 0% |
| Value: | 50% |
| Overall: | 18% |
"Went in for a cambelt service on my Mitisubishi - originally in Feb 2008. I paid full price - same price as it would have cost at mitsubishi - and my mistake i should have taken it there. The car didnt drive right after the belt change but i didnt know what it was. it wasnt until I had it taken to Mitsubshi for something unrelated ( a year later) that they then took me on a road test and showed/explained that they didnt balance the balance shafts properly when they did the belt. I returned the vehicle with my receipt early morning and they said it was all done properly. after quoting what the misubishi tech told me, they said theyd look into it. i advised i needed the car back by end of the day. sure was the reply. at 4.30 i called to find out where they were at - oh can you leave it with us overnight. i didnt want to go back so said sure. all fixed in the end but after another visit to mitsubishi for something else, they asked who worked on the car and showed me a damaged cam gear cover (the tech at autoland actually used a saw to cut away a chunk of my cover) and some bolts which were overtightened so the thread was damaged (on the alloy cam cover), bolts were also in the wrong place (by pointing to a pully that had 4 bolts, 2 bolts same number, 2 bolts another number which should be somewhere else...nedless to say i was not impressed and will not go back. 20,000kms later im looking at getting the whole job redone just in case something snaps on me"
3rd Sep, 2010 • Rating by: Robert • Contact: Nick • Job date: Apr, 2009
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have used Auto land North Shore many times now and they never miss a beat. Keep up the good work guys."
21st Sep, 2008 • Rating by: Philip • Contact: Nick Young • Job date: Sep, 2008
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good job for a good price. Well done guys."
21st Sep, 2008 • Rating by: Nicholas • Contact: Mike • Job date: Sep, 2008
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Did everything they needed too on time and at a very reasonable price, also very friendly, would recommend to all."
13th Dec, 2007 • Rating by: Jeremy • Contact: Nick Young • Job date: Dec, 2007
Unauthenticated ratings (3)
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3 months agoWe recently contacted Autoland to clarify an enquiry following a service completed by another dealership. Their team, especially Brett, responded promptly, took the time to understand our situation, and were able to assist us within a matter of days.
The staff were helpful, professional, and clearly committed to achieving a positive outcome for their customers. As they are a busy team, we found it was easier to give them a call around progress. Would suggest anyone do the same.
Thank you to Autoland for your support and dedication to providing great service. -
5 months agoNormally, I don’t trust Google reviews or write any myself. However, Autoland North Shore (Brett) is genuinely the most honest and trustworthy car service I’ve dealt with. Their pricing is reasonable, and their communication is excellent. They serviced my dad’s car yesterday, and my parents are very happy with the result.
I highly recommend them to anyone looking for a reliable car service. I’ll definitely be returning from now on.
Merry Christmas to the team! -
5 months agoI've been taking my trusty steed to the team at Autoland for many years now. Brett is always super helpful, quick to reply and honest. Two days before Christmas break I needed some very unplanned work done to get me road ready for the holidays. Brett and the team managed to get my car in, find a part and get me up and running again. I'm so grateful and I cannot recommend their services enough. Trust worthy, honest and reliable workmanship.
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2 months agoI visited Autoland for the first time and was very impressed. The team were professional, knowledgeable, and worked quickly to get my car fixed for me. The whole process was easy and stress free. Thanks
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5 months agoGreat crowd here at Autoland North Shore. Anytime I leave my car in they have a courtesy car for me and any work that needs to be completed, they call and explain the work, why it's necessary and how much it's going to cost. Fair price every time, very professional and no fuss
Would highly recommend them to anyone
