Chimney Sweep Services in Grey Lynn
Primary contact
Ciaran Fitzpatrick
Phone number
099405112
Website
http://www.completechimneycare.co.n…
Availability
This week/ASAP
Physical address
238 Richmond Road,
Grey Lynn,
1021
Postal address
PO box 47070,
Ponsonby,
Auckland Central,
1144
About us
Complete Chimney Care provides year-round support for your chimney, fireplace or stove.
What we do
We specialise in cleaning chimneys, removing chimneys, and general maintenance and repair.
As your chimney ages, regular inspections are essential to ensure the safety of you and your home. Blocked chimneys can cause chimney fires or carbon monoxide to build up in your home and these can be fatal. We can help protect your property from fire damage, help you meet household insurance requirements and get the most heat out of your fireplace too.
Most of our work comes from referrals; people happy with the work we've done. That's because we give the best service in town at the best price. We offer competitive rates with a quality workmanship guarantee and service Auckland and the wider region.
Why Us? Over the years we've worked on every type of building; large and small, old and new - so you can rest assured we know what we're doing and are committed to getting the job done right, first time.
- We're the experts in our field with more than 20 years experience
- We provide FREE on-site inspections and quotes
- We make firm appointments and show up on time
- We don't oversell, overprice or leave a mess
- We provide maintenance history records for insurance claims
Our services include:
- Removing chimneys
- Flue and chimney repairs
- Flue extensions
- Recapping
- Bird proofing
- Chimney sweeping
- Fireplace repairs
As well as providing a complete range of chimney services, we also carry out insurance inspections, safety checks and advise on quake safe solutions.
Complete Chimney Care is a member of the New Zealand Home Heating Association.
Categories we service
Woodburners, Fireplaces, Fire Protection, Essential pest control, cleaning and chimney sweep, Chimney Sweep Services
Areas we service
Whenuapai, Westmere, West Harbour, Waterview, Torbay, Titirangi, Three Kings, Te Atatu, Takapuna, St Marys Bay, St Lukes, St Johns, St Heliers, Sandringham, Rothesay Bay, Rosedale (Auckland), Riverhead, Remuera, Ponsonby, Point Chevalier, Penrose, Parnell, Papatoetoe, Papakura Area, Panmure, Pakuranga, Otara (Manukau), Onehunga, One Tree Hill, Northcote, North Shore City and Suburbs, Newmarket, New Windsor, New Lynn, Murrays Bay, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mission Bay, Milford, Massey, Manukau City and Suburbs, Manukau central, Mangere Bridge, Mangere, Mairangi Bay, Lynfield, Kumeu, Kohimarama, Kingsland, Kelston, Howick, Hobsonville, Hillsborough (Taranaki), Herne Bay, Henderson, Helensville Area, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glen Eden, Freemans Bay, Forrest Hill, Epsom, Ellerslie, Devonport, Cockle Bay, Castor Bay, Campbells Bay, Bucklands Beach, Browns Bay, Blockhouse Bay, Birkenhead, Birkdale, Beach Haven, Bayswater, Avondale (Auckland), Auckland City and Suburbs, Auckland Central, Albany
Location
Please Log in to leave a rating or continue as a guest
When leaving feedback for a tradie or business on NoCowboys, you have two options:
| Communication: | 50% |
| Quality: | 20% |
| Reliability: | 50% |
| Value: | 20% |
| Overall: | 35% |
"Arrived on time to clean chimney - was here less than 10 minutes in total, and just put rod up and down chimney in about 2 minutes - no ash fell - chimney was clean. Charged for cleaning chimney and company refused to provide discount - insisted putting rod up the clean chimney means chimney was cleaned. Owner called and was very rude."
6 days, 14 hours and 46 minutes ago • Rating by: LH • Contact: Complete Chimney Care • Job date: May, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"very professional communication and visit timed to suit my availability. Pleasant chap, Ciaran, did the job, gave free advice on where to buy new firebricks and self install. very pleased with service and price."
24th Mar • Rating by: Lynne • Contact: Ciaran • Job date: Mar, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Once again, another amazing service done. I highly recommend this company, they come on time, are efficient and thorough."
17th Feb • Rating by: Zena • Contact: Ciaran • Job date: Feb, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great, quick, clean and easy service.
Price also great.
I will be using them again next year."
11th Feb • Rating by: Nathan • Contact: Ciaran • Job date: Feb, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication, efficient and professional.
Tidy work and respectful of our home.
Highly recommend."
7th Feb • Rating by: Libby • Contact: Ciaran • Job date: Feb, 2026
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great efficient job as usual."
12th Nov, 2025 • Rating by: MaryJo • Contact: Ciaran • Job date: Nov, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Used these guys for years. Good communication, they don't pester you but just send a reminder every year. Ciaran arrived exactly when they said he would. Very friendly and helpful, told me how to get a couple of new parts for my fire. Quick and very clean job."
15th Oct, 2025 • Rating by: Chris • Contact: Ciaran • Job date: Oct, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. On time and efficient.
And as a bonus, he answered my questions about firewood type.
A+++ Highly recommended!"
22nd Aug, 2025 • Rating by: Rosalind • Contact: Cieran • Job date: Aug, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"The job was done well, with good communication from the company when Ciaran was delayed by weather conditions. He was informative about a couple of issues with our fire box and flue that will need attention in future. Quick, efficient and friendly.
(Note: there is no Chimney Sweep category on No Cowboys, so we found this company independently)"
17th Jul, 2025 • Rating by: Lizzie • Contact: Ciaran • Job date: Jul, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really great service received. They were prompt and efficient.
Going forward, I will be using their services for future cleans and inspections.
Would highly recommend their services."
14th Jul, 2025 • Rating by: Raewyn • Contact: Ciaran • Job date: Jul, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good friendly service. Arrived on time and the job was done quickly and cleanly. Would recommend."
26th Jun, 2025 • Rating by: Mary • Contact: Ciaran • Job date: Jun, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It was lovely to meet Ciaran from Complete Chimney Care. He cleaned my chimney on the 10th and did a great job. Ciaran was thorough, professional, and took the time to explain each step of the process with patience and expertise. He worked quickly, efficiently.
My dogs were smitten with him, which speaks volumes!
Highly recommend Ciaran and his team. Thank you for an outstanding experience!"
16th Jun, 2025 • Rating by: Karla • Contact: Ciaran • Job date: Jun, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found Ciaran when looking for a chimney sweep on No Cowboys and chose him because of the service offered and the great ratings. I had been disappointed by the chimney sweep recommended by the previous owner of the house as they could not give a definite time of arrival and were quite rude in their communications. Ciaran, assisted by Kim, were the complete opposite. Very friendly, helpful and professional. Arrived on time, explained the issue with our chimney, organised the scaffolding needed to replace it (in a high wind zone!). Ciaran arrived on time and the job was completed efficiently and speedily, and for a great price. We are now enjoying cosy nights by the fire again. Thank you Ciaran & Kim :)"
10th Jun, 2025 • Rating by: Suzanne • Contact: Ciaran • Job date: Jun, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service. Highly recommend. I think their pricing structure is far too low for the service provided."
10th May, 2025 • Rating by: Melisa • Contact: Ciaran • Job date: May, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service as always, repeat user & always does a great job. Ciaran, very friendly & helpful with advice. Super quick & efficient! Would highly recommend this company to anyone!"
8th Apr, 2025 • Rating by: Linda • Contact: Ciaran • Job date: Apr, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast turn around, friendly and excellent work. Would definitely recommend"
29th Jan, 2025 • Rating by: Felix • Contact: Ciaran • Job date: Jan, 2025
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The BEST! of everything. Start with the communication with Kim was amazing! Clear and quick. Ciaran doesn’t muck around. Got the job done efficiently and super fast! Thank you so much to you both for such notice and you made it happen for me ???? On my contact list now and will be contacting you guys again. Have a great day ????"
13th Dec, 2024 • Rating by: Tanya • Contact: Ciaran • Job date: Dec, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran is not only quick, efficient, on time and totally knows what he is doing, he is just an out and out a pleasure to see once a year. Always a big smile, and tells an entertaining yarn while he works.
Kim is brilliant and juggling the schedules, and also very friendly. Been having Kim and Ciaran look after our chimney for years and woudn't dream of trying anyone else"
2nd Dec, 2024 • Rating by: Amanda • Contact: Ciaran • Job date: Dec, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have used Complete Chimney Care for several years now.
Great service, very efficient in all aspects
See you again next year"
15th Nov, 2024 • Rating by: Beth • Contact: Ciaran. • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very prompt, reliable and friendly service, competitive cost too. Is very clean and tidy. Who could ask for more."
9th Nov, 2024 • Rating by: William • Contact: Ciaran • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great sweeping plus Ciaran was able to fix our damaged flue when no one else could help us."
5th Nov, 2024 • Rating by: Kay • Contact: Ciaran Fitzpatrick • Job date: Nov, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This chimney cleaning service is exceptional. Always on time with great communication beforehand and brilliant totally reliable service. We wouldn’t ever consider using anyone else."
24th Oct, 2024 • Rating by: Annie and Ian • Contact: Ciaren • Job date: Oct, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have been using these guys to clean my log burner and flue for a few years now. Never a problem, prompt, on time, super friendly and clean. Will see them again next year!"
15th Oct, 2024 • Rating by: Chris • Contact: Ciaren • Job date: Oct, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We love having Ciaran to sweep our flue. While regaling us with his good humour, and listening to ours, he is efficiently performing his true reason for visiting. Missing you, already Ciaran.
Kim back at the office is also a pleasure to deal with.
Thanks Team ?
Already booked for 2025!"
10th Oct, 2024 • Rating by: Peter • Contact: Ciaran • Job date: Oct, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran removed an old double brick chimney and wood burner for us in a 1920s bungalow. He and his team did an excellent job and I highly recommend them.
From promptly responding to the request to quote, to organising the removal in just a few days, the whole process was quick and painless. Ciaran & his team did an excellent job, including a great clean up afterwards. Ciaran also went above and beyond removing a few weeds from our gutter while up on the roof -thanks!. Kim from the office was highly-organized with great comms wrangling the scaff and rubbish removal vendors.
A great company, with a fabulous team. Couldn't be happier."
2nd Oct, 2024 • Rating by: Nicola • Contact: Ciaran • Job date: Oct, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from start to finish - prompt communications, Ciaran turned up on time and was friendly, efficient and clear about the state of our fireplace. Absolutely recommend."
24th Jul, 2024 • Rating by: Khylee • Contact: Ciaran • Job date: Jul, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service right from the first contact to the completion of the job. This was the first company to respond and well priced compared to the competition. Friendly and efficient team, will be using again."
15th Jul, 2024 • Rating by: Joanne • Contact: Ciaran • Job date: Jul, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Ciaran was wonderful and incredibly quick in completing his work. He left no mess, he was friendly, and we had a great conversation about our rescue dogs. Thank you for the prompt and efficient service!"
25th Jun, 2024 • Rating by: Rebekkah • Contact: Ciaran • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Always a fabulous service from Kim, Tina and the team at Complete Chimney Care! Fast, efficient, friendly and peace of mind that there are no blockages or other problems. Five-stars!
Alan & Jennifer
Glendowie"
5th Jun, 2024 • Rating by: Alan • Contact: Aaron • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the job done. Cheerful, friendly staff, efficient and competitive price."
29th May, 2024 • Rating by: Megan • Contact: Ciaran • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication and friendly service. Happy to use their services again."
26th May, 2024 • Rating by: Brett • Contact: Ciaran • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super easy to deal with, turned up on time and work done. :)"
24th May, 2024 • Rating by: Ant • Contact: Complete Chimney • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"great communication pre service and Ciaran was on time and friendly professional"
22nd May, 2024 • Rating by: Sally • Contact: Ciaran • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service"
21st May, 2024 • Rating by: Debra • Contact: Aaron • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"100% recommend Complete Chimney Care! Prompt service, friendly staff and job well done! Will be recommending to family and friends."
13th May, 2024 • Rating by: Holly • Contact: Aaron • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I would highly recommend this company. A great experience, right from the beginning with sending off the enquiry, their email communication was prompt and ongoing. The technician arrived at the arranged time and the service was efficient and well-priced."
12th May, 2024 • Rating by: Tracey • Contact: Aaron • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, great communications, I didn't make it easy for these guys by being away at short notice and rescheduling to a fairly tight window, which they were very good at accommodating and communicating about, even while I was on a call while working from home. Aaron turned up at exactly the arranged time and did an excellent job, he's also a really nice guy."
10th May, 2024 • Rating by: Shane • Contact: Aaron • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Good communication."
9th May, 2024 • Rating by: Katie • Contact: Not sure • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Emailed a few companies and Complete Chimney Care were the only ones that got back to me within a couple of days. Booking was straightforward. Cieran was amazing- first to every clean the chimney from the bottom up in the 9 years I have had this chimney swept. He said it was more expensive to jump on the roof, so wanted to try from the ground first, to save cost! Really knowledgeable and professional. Had 8 days to pay invoice and now booked in for yearly chimney sweeps!"
4th May, 2024 • Rating by: Sarah • Contact: Cieran • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care is an excellent business - we've had the same technician for three years who is excellent. Always on time, super quick, and gives good advice as well. The team in the office are great too, I frequently forget to reply to emails and they always follow up so I get all the info. I'm always happy to get their yearly reminder that it's time to clean the chimney again!"
2nd May, 2024 • Rating by: Jenny • Contact: Aaron • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service as always. I got a reminder email, the booking was easily arranged, Aaron arrived on time and was done in about 15 minutes. Too easy!"
1st May, 2024 • Rating by: Steve • Contact: Aaron • Job date: May, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent customer service from the office team. Aaron arrived on time and did a fantastic job. He even took the time to answer my 4 year olds questions about Santa and our chimney! Highly recommend this business."
30th Apr, 2024 • Rating by: Trisha • Contact: Aaron • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived when he said he would and was super fast and efficient. First time using this company and already booked for next year."
29th Apr, 2024 • Rating by: Mary • Contact: Ciaran • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome easy communication and Aaron was professional and punctual. Great work, and already re booking for next year. Thank you for the great service."
24th Apr, 2024 • Rating by: Katherine • Contact: Aaron • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Aaron was very pleasant, and informative! Job done quickly with no mess at all. First time using this company, and I will continue to do so. Very economical fee and efficient with booking communications."
20th Apr, 2024 • Rating by: Jacquie • Contact: Jacquie Case • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work, Aaron was very pleasant to deal with and job completed very quickly and cleanly."
17th Apr, 2024 • Rating by: Nathan • Contact: Aaron • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work Aaron was very pleasant, and job completed very quickly and cleanly. Thanks you."
16th Apr, 2024 • Rating by: Sharon • Contact: Aaron • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have used this service for years. Communication is great, technicians are always punctual and efficient."
12th Apr, 2024 • Rating by: Andrea • Contact: Not known • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I can’t remember the persons name that came out to sweep our Chimney but he was Canadian. He was friendly, quick, efficient and tidy. Very professional service and would highly recommend. Especially love that they remind you every year it’s due, one less thing to worry about!"
7th Apr, 2024 • Rating by: Sarah • Contact: Complete Chimney Care • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient, good communication, really appreciated the service."
6th Apr, 2024 • Rating by: Michaela • Contact: Ciaran • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Totally professional. Good communication and arrived exactly when told."
4th Apr, 2024 • Rating by: Katie • Contact: Aaron • Job date: Apr, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, quick to ome out and a nice clean up afterwards. I definitely recommend this business!
Looking forward to warm winter evenings"
26th Mar, 2024 • Rating by: Dianne • Contact: Aaron • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent and friendly service.
A pleasure to deal with.
Professional team (admin and chimney sweeper). Highly recommend."
24th Mar, 2024 • Rating by: Steve • Contact: Aaron • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I've been using Complete Chimney Care for a decade and they are always fantastic to deal with. Great communication, fast work, always friendly and professional and helpful and very fair prices."
24th Mar, 2024 • Rating by: Melinda • Contact: Aaron • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, thank you!"
17th Mar, 2024 • Rating by: Mary • Contact: Aaron • Job date: Feb, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from this company. Turned up on time, very friendly and job was done quickly and professionally.
Have already booked in for next year, so highly recommend to others."
17th Mar, 2024 • Rating by: Debbie • Contact: Ciaran • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was very impressed with the ease of communication with Complete Chimney Care. Kim kept us informed of their plans and happily changed the installation date due to an issue that arose at our end. The installer, Ciaran, did a great job installing our new chimney cowl and cleaning the chimney while he was doing it. He really knew what he was doing, had all the tools and raw materials ready in his van, and was very professional, courteous and tidy. Fantastic! The whole job took just over an hour. We would definitely use them again."
16th Mar, 2024 • Rating by: Keri • Contact: Ciaran Fitzpatrick • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great company to deal with. Reliable, communicative, well priced."
8th Mar, 2024 • Rating by: Kim • Contact: Aaron • Job date: Mar, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fabulous service - quick and efficient. Arrived promptly, clean carried out and no mess left. Emailed day before to give indiction of time expected. Many thanks."
13th Feb, 2024 • Rating by: Jane • Contact: Ciaran • Job date: Feb, 2024
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"excellent service. good communication, arrived promptly and arranged scaffolding for me. recommended."
23rd Nov, 2023 • Rating by: Jack • Contact: Ciaran • Job date: Nov, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have used Complete Chimney Care for several years. Ciaran and the team are professional, friendly and reasonably priced. Alan and Jennifer (Glendowie)"
21st Jun, 2023 • Rating by: Alan • Contact: Aaron • Job date: Jun, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really good communication, then did such a great job and giving tips as to how to get best use of our fire. Really efficient. Loved having them offer to contact us back for our annual inpection- great service"
20th Jun, 2023 • Rating by: Bec • Contact: Ciaran • Job date: Jun, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, on time, quick and easy, no mess. Will definitely use them in future."
20th Jun, 2023 • Rating by: Sharon • Contact: Phillips Sharon • Job date: Jun, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really easy and fast company to deal with. It took 2-3 days to book an appointment at a very busy time of the year.
Highly recommended!"
22nd May, 2023 • Rating by: Alisa • Contact: Ciaran • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This guy has done a good job. Very professional."
16th May, 2023 • Rating by: Willy • Contact: Ciaran • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Speedy efficient service! Enquired on a Friday afternoon and work was complete by lunch time Monday. Just in time for the cold winter nights... :)"
16th May, 2023 • Rating by: Jill • Contact: Complete Chimney Care • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast, efficient and friendly.
Rebooked for next year."
2nd May, 2023 • Rating by: Charlie • Contact: Aaron • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very easy company to work with. Great price, on time and knew what they were doing.
Highley recommend this company. I will be using these guys next year also."
1st May, 2023 • Rating by: Nathan • Contact: Aaron • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication and service. Clean and tidy. Highly recommend!"
1st May, 2023 • Rating by: Naomi • Contact: Aaron • Job date: May, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent and friendly service. Aaron arrived right on time and was out in under 20 minutes.... despite the fact our chimney hadn't been cleaned in a few years. He answered all my questions and left the fireplace looking immaculate. I will definitely be a repeat customer."
1st May, 2023 • Rating by: Claire • Contact: Aaron • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick reaponse to initial query, appointment booked in without any hassle and follow up the day before to advise of timing. Ciaran arrived on time and was professional and friendly. Service carried out quickly and cleanly. Would highly recommend."
27th Apr, 2023 • Rating by: Jacqueline • Contact: Ciaran • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"fantastic service"
24th Apr, 2023 • Rating by: Bev • Contact: Complete chimney care • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great friendly service, prompt and clear communications, clean and tidy."
21st Apr, 2023 • Rating by: Tony • Contact: Aaron • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Affordable service, fantasitc customer service. We will be a repeat customer."
20th Apr, 2023 • Rating by: Annie • Contact: Ciaran • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Topnotch again!
Fast, friendly no mess no fuss"
19th Apr, 2023 • Rating by: Harris • Contact: Ciaran • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good communications & very efficient timely service."
17th Apr, 2023 • Rating by: Derek • Contact: Aaron • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Found them via google search in my local area. I've contacted them on Tuesday, they’ve responded swiftly on the day, confirmed the time on Wednesday, and arrived on Thursday. Ciaran was friendly, easy to talk, straight on point, and gets the job done fast and without mess. Highly recommended if you want a job done hassle-free."
14th Apr, 2023 • Rating by: A • Contact: Ciaran • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good Chimney Sweep and check done. Great communication from all at Complete Chimney Care from booking/confirmation/follow up, and Ciaran was super at his job. All and all a top experience."
13th Apr, 2023 • Rating by: Tim • Contact: Ciaran Fitzpatrick • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have been using these guys annually for many years now. Fantastic friendly and professional end to end service giving peace if mind around safety and compliance for winter ahead. Highly recommend."
13th Apr, 2023 • Rating by: Andrew • Contact: Aaron • Job date: Apr, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast and clean work. Great service."
12th Apr, 2023 • Rating by: Jenny • Contact: Kim • Job date: Apr, 2023
| Communication: | 70% |
| Quality: | 30% |
| Reliability: | 50% |
| Value: | 70% |
| Overall: | 55% |
"I had researched chimney sweeps and read great comments about Complete Chimney Care. I was surprised at the brevity of the visit. Ciaran would have been gone in under 10 minutes if I hadn’t asked him a couple of questions about my fireplace and to inspect the chimney from the ground for me. I like to have the burner checked by a professional each year to make sure it’s in good working order but Ciaran seemed to just want to do a quick clean and be on his way. I have used other chimney sweep companies over the years and they have all inspected the fireplace more thoroughly."
4th Apr, 2023 • Rating by: Julia • Contact: Ciaran • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Technician was pleasant and friendly and carried out the job very quickly and no mess was left behind afterwards, i have been dealing with this company for over six years now and will continue to do so."
31st Mar, 2023 • Rating by: Dave • Contact: Aaron • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Such a LOVELY guy! Did an awesome/ fast job, id forgotten he was coming so he had to tiptoe around all our kids toys that were sprawled all over the floor and he told me not to worry about it. Highly recommend this business! Will be using them every year from now! Thanks guys!"
29th Mar, 2023 • Rating by: Haley • Contact: Ciaran • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Easy to communicate with, reliable and friendly. Did a good job!"
23rd Mar, 2023 • Rating by: Philipp • Contact: Philipp Grunert • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We found Complete Chimney Care on No Cowboys a couple years ago when we bought our current house. We have dealt with Aaron, Ciaran and Kim on different occasions. We really appreciate the quality of service that they provide, their professionalism, friendliness and helpness. We highly recommend Complete Chimney Care and use their service each year. Thanks guys."
22nd Mar, 2023 • Rating by: Laurie • Contact: Ciaran Fitzpatrick • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care are the best. They made it easy to organize timing and I was more than happy with the bill. Ciaran was professional and knowledgeable. I had both villa chimneys swept and original D-cowls installed on a double and single chimney and the single capped off. Exceptional service! Highly recommend."
20th Mar, 2023 • Rating by: George • Contact: Ciaran • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Aaron was bang on time. No mess, good job. Tina (Customer Service) was excellent with communication."
20th Mar, 2023 • Rating by: sonia • Contact: Aaron • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job!! Aaron arrived bang on time, provided some good feedback, and completed the job promptly - I wish I had found Complete Chimney before!!"
20th Mar, 2023 • Rating by: Bruce • Contact: Aaron • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was very efficient and organised, he gave a very good explanation of what he was going to do. Complete Chimney Care has been one of the best businesses I have used. I highly recommend."
4th Mar, 2023 • Rating by: Justine • Contact: Ciaran • Job date: Feb, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Top notch service. Very simple to book, excellent communication and organisation. Quick and effective clean. Good value."
3rd Mar, 2023 • Rating by: Shaun • Contact: Aaron • Job date: Mar, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Communication was great. Aaron arrived on time and did an excellent job."
2nd Mar, 2023 • Rating by: Shaney • Contact: Aaron • Job date: Feb, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have been using Complete Chimney Care for some years. 100% reliable. Always on time. Good communicators. Clean and tidy workers, Reasonable prices and good with technical advice when you need it. Our flue needed replacing and it was done very professionally."
21st Feb, 2023 • Rating by: Lynne • Contact: Ciaran • Job date: Feb, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have been using Complete Chimney Care now for about 3 years. They are great! Reliable, professional, easy to communicate with. Totally recommend their workmanship!"
31st Jan, 2023 • Rating by: Antonella • Contact: Ciaran at Complete Chimney Care • Job date: Jan, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very very happy with Complete Chimney Care and Ciaran's work and service. Super friendly, great service, knowledgable and professional! Our dog really like Ciaran too! I also appreciated the extra advice around some questions that I had.
Highly recommend this company!"
10th Jan, 2023 • Rating by: Ania • Contact: Ciaran • Job date: Jan, 2023
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Always a pleasure to deal with this company. Ciaran is always on time, reliable & informative."
16th Nov, 2022 • Rating by: Ellie • Contact: Ciaran • Job date: Nov, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly professional and friendly; great customer service. Arrived on time and carried the task out efficiently leaving the area immaculate. Strong background in chimneys so really knows what he is doing. Explains things along the way so you understand what is being done and how to get the most of your fireplace. Highly recommend and will definitely be my go-to person every year."
20th Oct, 2022 • Rating by: Janice • Contact: Ciaran • Job date: Oct, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We've used this company annually for the past few years, each time with Ciaran, who arrives on time and does the job quickly and cleanly. However, his personality alone is worth the cleaning fee. We always have a great laugh AND he manages to get across any technical info we might need to know. We wouldn't consider using any other company at this stage."
13th Sep, 2022 • Rating by: Steve • Contact: Ciaran • Job date: Sep, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had a great experience with this company. Ciaran arrived on time, was tidy, quick, efficient and pleasant. Did a great job at a reasonable price. I would definitely use this business again."
1st Sep, 2022 • Rating by: Michelle • Contact: Ciaran • Job date: Sep, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had Complete Chimney Care assess structural issues with our chimney. Ciaran recommended a demolition, which was completed on time, at the agreed cost, and with a minimum of disruption. Great company to deal with at every step of the process."
18th Aug, 2022 • Rating by: Campbell • Contact: Ciaran • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Great service and communication. They were able to squeeze me in the next day . Highly recommend. Polite and prompt service."
11th Aug, 2022 • Rating by: Vicki • Contact: English bloke ???? • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great prompt friendly service"
5th Aug, 2022 • Rating by: Helen • Contact: Ciaran • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Just brilliant service"
5th Aug, 2022 • Rating by: chris • Contact: Aaron • Job date: Aug, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional, efficient , friendly service."
28th Jul, 2022 • Rating by: Alison • Contact: Kim • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service. No extra charges unlike other places. Efficient friendly staff. Very grateful. Thank you."
12th Jul, 2022 • Rating by: Jas • Contact: Anthony • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"So easy to do business with. Great communication, turned up on time, explained what was happening and why, left the area spotless, all for a fair price. Would highly recommend.
Thank you!"
11th Jul, 2022 • Rating by: Pam • Contact: Aaron • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is a company that is committed to providing an excellent customer experience.
1. Booked online with no hassle
2. Email confirmation the next day with all the details I needed. When to expect them etc
3. Returned my query about being on-site within minutes
4. Did as they said they would and confirmed the time technician would be at the property
5. Did the job - no mess, no fuss, all done!
6. Sent me the bill online - no bill shock - extremely reasonable
Fantastic service team. You've earnt my customer loyalty - will have these guys back every year!"
4th Jul, 2022 • Rating by: Kristy • Contact: Aaron • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Aaron was pleasant, knowledgeable, efficient and clean."
3rd Jul, 2022 • Rating by: Gavin • Contact: Aaron • Job date: Jul, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent fast & efficient service from Aaron. He checked the firebox & took photos of broken brick to be replaced. Definitely recommend."
2nd Jul, 2022 • Rating by: Ann • Contact: Aaron • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We are so impressed with Complete Chimney Care. They always arrive on time and do a clean job. We’ll be booking them again next year. Thanks so much! :))"
23rd Jun, 2022 • Rating by: Jo & Ian • Contact: Ciaran Fitzpatrick • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"fast and efficient service. would use them again."
23rd Jun, 2022 • Rating by: Jeff • Contact: Jeff ikilei • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys are awesome - highly recommended - fast, efficient and friendly"
23rd Jun, 2022 • Rating by: Shannon • Contact: Aaron • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good experience. The technician was professional, and the whole communication was clear and friendly. Pleasure to recommend."
22nd Jun, 2022 • Rating by: Wendy • Contact: Forgot to ask • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service: fast, great communication and reasonably priced. Highly recommended."
20th Jun, 2022 • Rating by: Kaye • Contact: Aaron • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very fast and professional service! Highly recommend."
18th Jun, 2022 • Rating by: Katrin • Contact: Technician • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast, efficient, clean and also very friendly technician"
18th Jun, 2022 • Rating by: John • Contact: Unknown • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommended, prompt, professional and friendly service all around."
14th Jun, 2022 • Rating by: Craig • Contact: Aaron • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We’ve used Total Chimney Care for the last 4 years and they are amazing. Love their annual reminders, and their office team are super quick to reply to emails. Aaron is an absolutely top bloke too- he gets the job done really quickly, he’s knowledgeable and leaves the place immaculate afterwards. Honestly can’t recommend them enough."
10th Jun, 2022 • Rating by: Lorna • Contact: Aaron • Job date: Jun, 2022
| Communication: | 80% |
| Quality: | 80% |
| Reliability: | 80% |
| Value: | 90% |
| Overall: | 83% |
"Good job ,quick and efficient,Thanks"
2nd Jun, 2022 • Rating by: Bevan • Contact: Aaroon • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Such great service - got in touch to let us know availability and all was done within 3 days - very friendly team, in and out and very clean, all within about 15mins. Now our go-to company! Highly recommend :)"
2nd Jun, 2022 • Rating by: Laura • Contact: Tina Whineray • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great company to deal with. Very professional and efficient with great communication. And they arrived early on the day which very rarely happens these days!
Would definitely recommend and use them again."
2nd Jun, 2022 • Rating by: Erin • Contact: Aaron • Job date: Jun, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Great communication, arrived on time, did a good job, really friendly."
31st May, 2022 • Rating by: Teresa • Contact: Aaron & Ciaran • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service - friendly and efficient! Will definitely be booking again next year."
24th May, 2022 • Rating by: Renee • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from both the office staff when I first contacted them and then from Aaron who did an excellent job."
23rd May, 2022 • Rating by: Gaelene • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt, informative, quick, friendly, tidy service"
19th May, 2022 • Rating by: Stewart • Contact: Ciaran • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great and friendly service. Aaron was on time and efficient. Great service would recommend their services."
18th May, 2022 • Rating by: Sinsimelia • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good communication and efficient service."
16th May, 2022 • Rating by: Janelle • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work highly recommended. Great communication with booking an appointment, then Aaron was great when he came to do the job very friendly and efficient. Will use them again same time next year."
16th May, 2022 • Rating by: Brendon • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication and service for a competitive price. We will definitely use this company again."
11th May, 2022 • Rating by: Nicola • Contact: Nicola Corna • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service they squeezed me in after a late cancellation.
Already booked them for next year would highly recommend."
11th May, 2022 • Rating by: Colette • Contact: Not sure • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"GREAT service again
These guys deliver top notch quality care, communicate and take care of you
Highly recommended"
11th May, 2022 • Rating by: Harris • Contact: Ciaran • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"All Good! On time quick and efficient, good communication. My email experience with office staff was also the best. Looking forward to seeing them next year."
10th May, 2022 • Rating by: Damian • Contact: Ciaran Fitzpatrick • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant. All went exactly as specified. Will be confident in getting them back for next year clean."
9th May, 2022 • Rating by: Norma • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service provided by Aaron, quick and easy no fuss. Very friendly and efficient"
6th May, 2022 • Rating by: Matt • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Totally recommend!!! They squeezed me in last minute so I was so grateful and made the whole process so easy! Very impressed with the whole service!!!"
5th May, 2022 • Rating by: Zara • Contact: Aaron • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super fast response. Came when they said they would and did a good job. Highly recommend."
5th May, 2022 • Rating by: helen • Contact: Aaron • Job date: May, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good job ...done on time when said they would. Nice to find reliable tradespeople. Thank you and see you next year."
29th Apr, 2022 • Rating by: Raewyn • Contact: Aaron • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication, Ciaran arrived on time and was quick and efficient.
Would highly recommend."
29th Apr, 2022 • Rating by: Jim • Contact: Ciaran • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job again, Ciaran. Cheerful quick and efficient service. Will be happy to see you again next year. Regards
John"
27th Apr, 2022 • Rating by: John • Contact: Ciaran • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The second time we have used this service. Excellent. Efficient booking system and quick and easy clean. Recommend this company."
25th Apr, 2022 • Rating by: Sue • Contact: Aaron • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the second year we've used Complete Chimney Care. The communication is great and they turn up on time, are friendly and professional and do a great job with no mess. I would recommend them to anyone."
23rd Apr, 2022 • Rating by: Clare • Contact: Ciaran • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The guy who came did an awesome job. This company are so onto things. Do what they say when they say. Super tidy. Super friendly."
8th Apr, 2022 • Rating by: Elaine • Contact: Elaine Haines • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic quick service. Ciaron is very professional and also very funny (not a prerequisite for the job but makes the visit super pleasant). The company always rings each year to remind me that it is time to get our chimney swept."
8th Apr, 2022 • Rating by: Karen • Contact: Ciaron • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great company to deal with and great communication. Aaron turned up on time and completed the job as required. Would definitely recommend."
5th Apr, 2022 • Rating by: Nancy • Contact: Nancy Millett • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommend - prompt, friendly and efficient."
3rd Apr, 2022 • Rating by: Maria • Contact: Ciaran • Job date: Apr, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt response to quote & availability request. Excellent communication leading up to the job. Professional job carried out by Aaron. Would highly recommend and happy to use service again."
31st Mar, 2022 • Rating by: Annemarie • Contact: Aaron • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service again, could not ask for better service
Have booked already for next year"
29th Mar, 2022 • Rating by: Beth • Contact: Ciaran • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have been using complete chimney care for the past 6 years now on a few different projects and have always found them to be very efficient/reliable, friendly, excellent communicators & provide a great service at a great price. Highly recommended !"
29th Mar, 2022 • Rating by: Dwayne • Contact: Ciaran Fitzpatrick • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First class service from start to finish. A big thank you to the entire team. The website was very easy to navigate and create a booking request. Tina responded quickly with a proposed date; and Ciaran did a great job - fast and efficient. Wish we had discovered you a few years ago!"
25th Mar, 2022 • Rating by: Gretchen • Contact: Ciaran • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Fantastic service. Professional in every way. We hadn’t had our chimney cleaned for years and it was in a bad way. Ciaran did an excellent job, was super friendly and we are now on a yearly recall."
9th Mar, 2022 • Rating by: Jo • Contact: Ciaran • Job date: Mar, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Our chimney was giving us severe smoking problems. Ciaran was quick efficient and helped us organise the scaffolding. He even fixed the job cheaper than quoted. We are so pleased with having a chimney that works and a comfy fire once more.
Today, a season on, Aaron swept the chimney. Another experienced young man, quick, pleasant and efficient.
Really appreciate the admin staff too."
28th Feb, 2022 • Rating by: Kay • Contact: Aaron & Ciaran • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service I received from Complete Chimney Care was fantastic. The website was easy to use & to book an appointment. Tina got back promptly with a date & time & then followed up with a confirmation the day before. Aaron arrived at the advised time. Such a nice guy, he had no problem answering my questions. He cleaned up & no mess was left. Would highly recommend this company to anyone looking to get their chimney swept. I have asked to be contacted yearly to book a clean."
28th Feb, 2022 • Rating by: Leanne • Contact: Aaron • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"on time fast and efficient strongly recommend thanks"
24th Feb, 2022 • Rating by: Glenn • Contact: Claran • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very impressed with the prompt, friendly and excellent service, all at a very reasonable price. Very easy to communicate with and helpful. Am stoked I found this company, am now a very satisfied regular customer."
23rd Feb, 2022 • Rating by: Jove • Contact: Aaron • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Great Service and excellent communication prior to visit. Speedy, clean work done.
Appreciate that a reminder will be sent for next year. Covid regulations were followed so very safe having Ciaran coming into the house."
21st Feb, 2022 • Rating by: Marieke • Contact: Ciaran • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick easy polite friendly professional service. Will use again."
1st Feb, 2022 • Rating by: Valerie • Contact: Cairan • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We need to be reminded about that annual necessity an CCC does that.
The service is quick, professional, with no mess left behind. Excellent."
1st Feb, 2022 • Rating by: Gabriella • Contact: Ciaran • Job date: Feb, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication and appreciate the promised reminder to clean our chimney during quiet months. Ciaran is always so friendly and pleasant, clean and tidy, and goes beyond the brief to make sure everything works well. We have a tricky double burner to service, and I totally trust Ciaran to troubleshoot with seemingly no problem. Totally recommend."
20th Jan, 2022 • Rating by: Amanda • Contact: Ciaran • Job date: Jan, 2022
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"As always, amazing service from Complete Chimney Care!
Ciaran was so pleasant to have around and did an outstanding job.
HIGHLY RECOMMEND!"
8th Dec, 2021 • Rating by: Zoë • Contact: Ciaran • Job date: Dec, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent honest service. Polite friendly chimney cleaner taking all measures to keep work area clear. Brilliant with our dog!"
8th Dec, 2021 • Rating by: Allan • Contact: Kimberly Muncaster • Job date: Dec, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had to have our chimney removed.
From start to finish you guys have been awesome. From initial contact and assessment, communication, patience, work ethic, helping out when there was an issue on the day with the internal wall, organising the skip and connecting with the scaffolding company.
Would HIGHLY recommend."
4th Nov, 2021 • Rating by: Mike • Contact: Ciaran • Job date: Nov, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from Complete Chimney Care. I wasn’t able to be home and Cairan went on site and did an appraisal and phoned me to consult. All appointments happened in a very timely matter and great follow up emails keeping me informed. All round, easy and professional people to deal with."
5th Aug, 2021 • Rating by: Joanne • Contact: Cairan • Job date: Aug, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Would highly recommend. We have used them a couple of times now since moving to a new house with a wood burner for both a clean and a flue replacement and on all occasions, the service has been friendly and professional. I also appreciate the yearly reminder emails."
1st Aug, 2021 • Rating by: Rachael • Contact: . • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Best service I have received in years. As with most things on my house, my wood burner was somehow non-standard but Ciaran came to the rescue and sorted it out before cleaning it… at no extra charge. Legend. Fantastic communication, delivered on promises and left no mess. Other tradies could really learn a lot from this team."
28th Jul, 2021 • Rating by: Debs • Contact: Ciaran • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication; booked the service on the web form on Thursday, requesting it be done "this week" and immediate reply said they could do the job the next day at 3:15. Aaron turned up promptly at 3:15 and did a thoroughly professional job right away, leaving the room and fireplace perfectly clean. Most satisfied, and will use again!"
23rd Jul, 2021 • Rating by: William • Contact: Aaron • Job date: Jul, 2021
| Communication: | 10% |
| Quality: | 10% |
| Reliability: | 40% |
| Value: | 30% |
| Overall: | 23% |
"Sadly we had a really bad experience and ever since he attempted to clean our chimney we have had smoke pouring back into the lounge. We cant open the woodburner door for less that one second before smoke comes back in. He rushed when he did the job and we got an email invoice 3 minutes after he walked out the front door. My advice, look for someone else other than this company as to date we still have smoke coming back into the house and I hate the way the job was not done properly."
23rd Jul, 2021 • Rating by: Paul • Contact: Ciaran • Job date: Nov, 2020
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
"Pleasant service. Very quick (15 mins). Hopefully a good clean. Received advice of arrival time in advance."
23rd Jul, 2021 • Rating by: Warwick • Contact: Aaron • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care service was very efficient and professional from enquiry to booking and arriving for the job.
An email was sent to me regarding the job which could not be done and explained why and offered me alternatives.
I would highly recommend their service."
16th Jul, 2021 • Rating by: Margaret • Contact: Ciaran • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Company communicated well with us throughout, from initial booking for inspections and clean. Inspection showed we had a leaking flue. Company communicated our options clearly. Kieran came to do the install - was polite, friendly, professional and quick. Install was exactly as quoted - no hidden extras."
15th Jul, 2021 • Rating by: Karen • Contact: Kieran • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"From the time of enquiry right through to job completion we were very happy with the prompt communication and quality of work carried out. We were informed every step of the process and Aaron was able to answer some pressing questions we had about our fireplace. He was very friendly and efficient. We enquired with a few companies to carry out a chimney clean and we are still yet to receive replies (a week later) and we called a couple companies who were quire rude over the phone so we have hit the jackpot! Thank-you team and look forward to seeing you again next year!"
15th Jul, 2021 • Rating by: Jaimee • Contact: Aaron • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Top service: prompt, efficient and friendly. Included a safety check, which is essential with a woodburner, and fast. Highly recommended."
12th Jul, 2021 • Rating by: Linda • Contact: Aaron • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Punctual, friendly and tidy. Aaron inspected and cleaned our chimney with care.
Very good communication with Tina and Kim to organise it.
Overall great, no hassle service, we will use them again next year
thanks guys!"
4th Jul, 2021 • Rating by: Louis • Contact: Aaron • Job date: Jul, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant. easy to set up a time. On time on the day. speedy and clean."
30th Jun, 2021 • Rating by: peter • Contact: n/a • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication with booking and reminding the day before, Aaron was great and did a great job. Highly recommend"
24th Jun, 2021 • Rating by: Sarah • Contact: Aaron • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This was a very efficient chimney clean and inspection of the fireplace. Any items that needed attention were pointed out and advice provided. We were very happy with this level of care and attention. We will continue use this company every year. They gave us the confidence that the fireplace was safe to use. They are professionals."
22nd Jun, 2021 • Rating by: Mike • Contact: Ciaran • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We hadn’t used our chimney in a long time and I wanted to be sure it wasn’t a hazard before using it again- Complete Chimney Care were excellent! Tina managed to find a time for us even during one of their busiest periods, and in a house of vulnerable persons we greatly appreciated the focus on observing COVID-19 safety protocols. Aaron was a great technician, friendly and efficient with attention to safety and cleanliness. Kim sent the invoice through very promptly and set up a contact period for next year to keep our chimney in good shape. A lovely team who know what they’re doing, I highly recommend them and would happily hire again."
22nd Jun, 2021 • Rating by: Lisa • Contact: Aaron • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Excellent service, fantastic communication and the job was completed in a timely and professional manner. Would definitely recommend these guys and will use Complete Chimney Care in the future."
16th Jun, 2021 • Rating by: Daniel • Contact: Aaron • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Aaron was great, friendly & efficient. All round good service from start to finish. And good value for money."
12th Jun, 2021 • Rating by: Caroline • Contact: Aaron • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast efficient and friendly! Thanks!"
10th Jun, 2021 • Rating by: Kylie • Contact: Ciaran • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the service we got from these guys! They kept us in the loop with instructions and emails and even turned up slightly early on the day! They were really friendly and explained everything and gave us tips for better wood burning etc. Great overall service. Will use them again."
8th Jun, 2021 • Rating by: Chanél • Contact: Aaron • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service - great communication. Ciaran was clean, tidy and completed the clean quickly and without hassle.
Highly reccomended and will be using these guys every year from now on."
8th Jun, 2021 • Rating by: jarrad • Contact: Ciaran • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 40% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 73% |
"Quickest chimney clean I have ever had. Finished within 10 minutes. Not sure about how thorough the clean was. Leaving a very small pile of soot after in fireplace after clean."
6th Jun, 2021 • Rating by: Cushla • Contact: Claran • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have used this company three times now for our wood burner - great service, friendly, efficient and tidy technician (Ciaran). We have had both routine cleaning and more extensive work done with our flue being replaced. The price was well communicated, reasonable and communication from the office was professional and quick. The second time Ciaran attended our property, he confirmed a prior issue and we were not charged for his time which I thought was great form. We will continue using this company for future ongoing cleaning and maintenance."
4th Jun, 2021 • Rating by: Kathryn • Contact: Ciaran • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I recommend Complete Chimney Care for a fast, efficient and clean job. The communication from the company was excellent and Aaron was friendly, polite and did the job quickly."
1st Jun, 2021 • Rating by: Clare • Contact: Aaron • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent, professional and punctual service. Highly recommended!"
1st Jun, 2021 • Rating by: Sarah • Contact: Ciaran • Job date: Jun, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant friendly service - easy coordination and very efficient and tidy inspection. Will definitely book again."
31st May, 2021 • Rating by: Kirsty • Contact: Ciaran • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service throughout"
29th May, 2021 • Rating by: Therese • Contact: Aaron • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent team. Aaron was able to enter my house with no one home to complete this chimney sweep easily and efficiently. The fire pumped out so much more heat last night after this clean. Very trustworthy team. I look forward to Complete Chimney Care visiting again next year! Thank you Aaron and Kimberly for conducting the job and easily scheduling this in. Cheers, Sam"
20th May, 2021 • Rating by: Sam • Contact: Aaron • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The technician was on time, very quick, did a clean job and was informative when I asked questions. Will use again."
15th May, 2021 • Rating by: Tessa • Contact: Complete Chimney Care. I didn't catch the name of the technician.. • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional, and easy to deal with, booked in again next year!"
15th May, 2021 • Rating by: michele • Contact: Aaron • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"We were super happy with the work done. Aaron was very pleasant, efficient and did a lovely clean job. Thank you :))"
14th May, 2021 • Rating by: Jo • Contact: Aaron • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service all around - couldn’t be happier. Will be using them again in the future."
14th May, 2021 • Rating by: Maxwell • Contact: Forgot the name of technician sorry • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service and communication."
14th May, 2021 • Rating by: tom • Contact: Aaron • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy, hassle-free service. Excellent communication."
12th May, 2021 • Rating by: Frances • Contact: Ciaran • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Responsive and penciled us in when they had a cancellation, all went well."
11th May, 2021 • Rating by: Grant • Contact: Ciaran • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The best in town , efficient clean very professional, Aaron was on time as like every other year now I’ve used the company ! Great chat and left the place spotless , I have the fireplace re bricked and always a great price ! Strongly recommend."
10th May, 2021 • Rating by: Willy • Contact: Aaron • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent work. Fast efficent. Thanks"
8th May, 2021 • Rating by: Trish • Contact: Not surr • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The booking and subsequent follow up by Kimberley was first class
The operator arrived on time, was tidy, quick and efficient
Plus he had plenty of experience and was a humorous Irish man to boot"
6th May, 2021 • Rating by: Chris • Contact: Complete Chimney Care • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"On time, on budget. Quick, efficient, no mess and friendly service. Excellent job!."
6th May, 2021 • Rating by: Andrew • Contact: Ciaran Fitzpatrick • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant job. Arrived on time. Super easy to deal with. 100% recommend."
5th May, 2021 • Rating by: Sue • Contact: Sue Mercer • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent Service. Fast and easy booking and appointment confirmation. Aaron arrived on time, was very efficient and did a thorough cleaning job. Highly recommended!"
5th May, 2021 • Rating by: Kate • Contact: Aaron • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional, efficient and friendly service. Prompt response to booking inquiry, good follow-up, arrived when they said they would. Excellent communication throughout. A pleasure to deal with."
3rd May, 2021 • Rating by: Rigel • Contact: Ciaran Fitzpatrick • Job date: May, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service all round. They managed to fit me in last minute which was amazing. Aaron turned up on time and talked me through things after the inspection. He was really tidy and I'm really happy with the service I received. I'll happily be a repeat customer."
1st May, 2021 • Rating by: Julia • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, prompt responses- thank you!"
30th Apr, 2021 • Rating by: Nadia • Contact: Kim • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service of the team is just incredible! Absolutely amazing communication, turned up on time, efficient, and great value
Best service business I have dealt with for a very long time! Thank you"
29th Apr, 2021 • Rating by: Jason • Contact: The whole team • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, really personable sweep... Aaron cleaned and also pointed out a part that needed replacing and took a pic of it and also added the model number so when i got to order it, it'll be super easy. He was also most fastidious with his drop sheet and ensuring no soot made it's way to the carpet. Thanks, top job, definitely booking you again next year! Oh and great comms from the bookers too!"
28th Apr, 2021 • Rating by: Elisabeth • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very friendly professional service. Wouldn't hesitate to recommend Complete Chimney Care and will definitely use them again next time."
28th Apr, 2021 • Rating by: Claudia • Contact: Ciaran • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super easy to deal with. Very quick to get back to me at such a busy time of year for chimney cleaners. Clear instructions about what was required at our end; the day before they contact you with a one-hour slot so you know when they're coming. Turn up on time when they email you they invoice they offer to book you in for next year which we've done. Very happy to use again and would recommend."
22nd Apr, 2021 • Rating by: Carlene • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very professional. Scheduling the job was easy and Aaron arrived exactly on time. Very happy."
21st Apr, 2021 • Rating by: CJ • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were quick, thorough and very efficient"
21st Apr, 2021 • Rating by: Jill • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very professional and reliable. Prompt service and good communication, confirming booking, time of appointment and follow up. Aaron arrived on time, was pleasant, professional and clean. First time using this company but will definitely use again"
16th Apr, 2021 • Rating by: Karen • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I would totally recommend this company. They are really efficient, call in when they say they are calling in, do a great job and are always tidy and polite. They are proactive in reminding you when the chimney is due for a clean. We have used them for a few years and will continue to do so."
15th Apr, 2021 • Rating by: Linda • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast and efficient, turned up on time and ready to go. After the clean Aaron gave some great advice about maintenance and where we could go to get our replacement parts. Will be using them again in the future. Extra points for clear and quick communication, so many tradies are useless with email!"
8th Apr, 2021 • Rating by: Brent • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"These guys were excellent and reliable. Aaron the technician was very professional, polite and efficient. I'll be engaging their services in 12months time."
8th Apr, 2021 • Rating by: Craig • Contact: Aaron • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"VERY Happy with service prompt friendly and cleaned up perfect!"
4th Apr, 2021 • Rating by: Grant • Contact: Carin • Job date: Apr, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Once again I was impressed by the great service, from the reminder email to the tidy-up after the cleaning had been done.
Many thanks Aaron."
29th Mar, 2021 • Rating by: Deborah • Contact: Aaron • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Can’t rate this company high enough. Friendly, professional, on time. Great communication and a total pleasure to deal with.
You get what you pay for.
Awesome thanks, Jo from Birkenhead"
27th Mar, 2021 • Rating by: Jo • Contact: Aaron • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Technician turned up on time and was very efficient. He showed me how clogged our chimney was and offered to dispose of it in the garden but I said I’d leave that for my mother in law who will place it on her favourite plants. The previous home owner hadn’t taken care of the fireplace and could be a hazard. We received recommendations that we need a few things repaired in the fireplace which they confirmed in a follow up email with photographs, details (I couldn’t remember exact wording) and referral to places which stock the items. The technician also said they could help with installing the items that needed to be replaced which takes a load off of us figuring it out. Really happy with the service and cost. Very reasonable pricing!!"
19th Mar, 2021 • Rating by: Lauren • Contact: Can’t recall sorry • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, provided by great people at a great price. Super happy."
15th Mar, 2021 • Rating by: Richard • Contact: Aaron • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Turned up exactly on time, clean and tidy operator, great advice re safety of the flue. Looking forward to the reminder next year. Thank you for your efficient service."
11th Mar, 2021 • Rating by: Karen • Contact: Kieran • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This business is a shining light: they do what they say they'll do without unnecessary complications, and they're a pleasure to have in your house. The reminder for the following year is really good, and it works."
10th Mar, 2021 • Rating by: Michael • Contact: Ciaran • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Good service as always"
10th Mar, 2021 • Rating by: Brian Good service as aksays • Contact: Aaron • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Happy"
5th Mar, 2021 • Rating by: Paul • Contact: Ciaran • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A great experience. Quick, helpful communication. Aaron arrived within the allotted time, did a great job, left everything tidy.
I would definitely recommend. Have already booked in for next year!"
3rd Mar, 2021 • Rating by: Stephanie • Contact: Aaron • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Aaron did a great job of cleaning the flue, was on time, pleasant and tidy. Will certainly use again."
3rd Mar, 2021 • Rating by: Barbara • Contact: Aaron • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, quick and very professional.
Excellent contact via email re booking time and Covid procedures.
Highly recommended."
2nd Mar, 2021 • Rating by: Gordon • Contact: Ciaran • Job date: Mar, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very impressed. Will definitely use again next year. On time very tidy and did a great job. Thank you"
2nd Mar, 2021 • Rating by: Karen • Contact: Ciarian • Job date: Mar, 2021
| Communication: | 50% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 83% |
"looks like a great job replacing the chimney. When they came in to quote we left a key out, No card was left to let us know they turned up & when they turned up to install they had to go away because the roof was still damp, no note left to say they were coming back,Getting a email telling me they will come back in the afternoon, being on site myself, didn't know they sent email until the end of the day, so the person at home didnt know what was happening"
21st Feb, 2021 • Rating by: carl • Contact: Ciaran • Job date: Feb, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very profesional, quick, offering great advice regarding our fireplace care. On top of that a thoroughly nice guy. And ... he didn't mind our dogs! Ticks all the boxes and more. Thank you."
11th Feb, 2021 • Rating by: Gabriella • Contact: that charming man with Irish accent • Job date: Feb, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly and efficient communication with Kim to organise the schedule. Ciaran provided a very professional intervention, fast, clean, perfectly done and on top of it with a large and nice smile !Well-done team !"
27th Jan, 2021 • Rating by: Frederique • Contact: Ciaran • Job date: Jan, 2021
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and his team removed our 2 story chimney in a flash. All well coordinated with the other trades required, and completed quickly and with minimal hassle. 10/10. A great set of guys."
2nd Dec, 2020 • Rating by: Grant • Contact: Ciaran • Job date: Nov, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job. Clean and efficient. Recommended to any and all."
1st Dec, 2020 • Rating by: Dallas • Contact: Can’t remember • Job date: Dec, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Another excellent speedy clean, thank you again."
20th Oct, 2020 • Rating by: Jenny • Contact: Cieran • Job date: Oct, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Cheap, fast, friendly. Could not ask for more."
20th Oct, 2020 • Rating by: DANIEL • Contact: Kimberly Muncaster • Job date: Oct, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was the nicest guy! It was lovely to have a chat about home (Ireland) while he worked :)
Fast and efficient! Highly recommended"
23rd Sep, 2020 • Rating by: Sarah • Contact: Ciaran Fitzpatrick • Job date: Sep, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service all-round. Excellent and prompt communication. Ciaran turned up on time for site visit. He was friendly and extremely knowledgeable. Even though he was unable to help with this particular problem his advice was invaluable. 100% recommend him and his company."
31st Aug, 2020 • Rating by: Dennis • Contact: Ciaran Fitzpatrick • Job date: Aug, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a great job, turned up when expected and was a very friendly bloke. I would recommend this company"
4th Aug, 2020 • Rating by: Allan • Contact: Ciaran Fitzpatrick • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Aaron did a great job! He is friendly, explained the process to me, he knew exactly what needed to be done, and got on with tending the chimney. I would recommend Complete Chimney Care as they are reliable, communication is transparent and they are good at what they do."
3rd Aug, 2020 • Rating by: Dharaa • Contact: Aaron & Tina • Job date: Aug, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really great service, prompt friendly and efficient."
29th Jul, 2020 • Rating by: Susi • Contact: Kim • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Slick service indeed, excellent comms...nice intro by Ciaren the fix it man.. clean and tidy. Many Thanks"
21st Jul, 2020 • Rating by: Graeme Knowles • Contact: Ciaren • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I called to make a booking and the service was fantastic - amazingly quick replies to emails, Aaron was early for our booking and was extremely professional and friendly. He was very thorough and did a great job of cleaning up. I would highly recommend this company and have even registered to be part of their yearly reminder updates."
21st Jul, 2020 • Rating by: Becky Fry • Contact: Kim/Tina • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The team are fantastic, very easy to deal with, genuine nice people. They do everything they say they will do and more if required. I totally recommend and will be using them each season."
21st Jul, 2020 • Rating by: Silas • Contact: Ciaran Fitzpatrick • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleased with the work done, and will use them again for next year's clean and inspection."
18th Jul, 2020 • Rating by: Nigel • Contact: Aaron • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt and tidy service as usual. And at a reasonable price. Very good communication re:scheduling etc. Been using them for a few years now."
14th Jul, 2020 • Rating by: Bob • Contact: Aaron • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys were perfect. Responded immediately to my enquiry, booked a time straight away, arrived on time, did a quick professional job, and charged a price i was more than happy to pay. Highly recommended; will use them each year."
2nd Jul, 2020 • Rating by: S • Contact: Aaron • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were great from the very beginning - responsive to phone messages, fitted a chimney clean in with my schedule, Aaron came on time and did a great job. I can genuinely recommend their services and will be using them again next year without hesitation."
2nd Jul, 2020 • Rating by: Kim • Contact: Aaron • Job date: Jul, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very impressive team. The pre-sale experience was second to none, especially given I needed some guidance re firebricks and the help/direction I was given was wonderful. I was well informed and the serviceman arrived at the time confirmed with me.
The clean itself was very straightforward and the firebrick issues were resolved without charge.
I'll definitely be back"
29th Jun, 2020 • Rating by: Clare • Contact: Tina Whineray • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I contacted Complete Chimney Care a couple of weeks ago to book in a chimney clean. The customer service was exceptional in booking a suitable time for both them and us. They kept us informed at all times and when they said Aaron would be at home, he was prompt and friendly. I asked to be reminded of a service for next year, and it was organised promptly on paying the account. Excellent service this time and last time and would recommend them highly and use them again without question. Thanks Aaron and Complete Chimney Care staff. Much appreciated. Brenda ????????????"
29th Jun, 2020 • Rating by: Brenda • Contact: Aaron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job from Aaron at Complete Chimney Care. Very friendly, knowledgeable and quick. Left our fireplace and surrounding area clean too. Easy to book online. Look forward to seeing them next year for our yearly chimney sweep."
24th Jun, 2020 • Rating by: Kimberley • Contact: Aaron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great prompt friendly service. Tina fitted us in at the last moment (thanks for that) and the job was completed on time.
We highly recommend this company, and have already booked in for next year."
23rd Jun, 2020 • Rating by: Russell • Contact: Tina Whineray • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick. efficient and friendly service. I have already re-booked for next year!"
23rd Jun, 2020 • Rating by: Mel • Contact: Ciaran • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"10/10 service. Great price, quick but still extremely thorough job and also gave some great advice us being new owners. No need to go anywhere else."
22nd Jun, 2020 • Rating by: Nicholas • Contact: Kimberly Muncaster • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This was our first time using Chimney Care and we were very impressed. They serviced all 3 houses on our property did a great job with each. They arrived when they said they would, were very friendly, tidy and offered great advice. We will definitely be using them again. Thank you!"
20th Jun, 2020 • Rating by: Malayka • Contact: Aaron • Job date: Jun, 2020
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 93% |
"Professional service good communication (small glitch with emails going to junk box) followed up as promised to confirm exact time and turned up exactly then. Friendly, Quick, clean job. Thanks!"
20th Jun, 2020 • Rating by: Janet • Contact: Aaron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have regularly used Complete Chimney Care for our chimney for the last decade or more and appreciate their good and reasonably cost services! They are trustworthy (not trying to sell us services that we don't need) and have high w quality work. They did a great job when they replaced our whole flue (2-story house) and we bring them in every couple years to clean the flue."
20th Jun, 2020 • Rating by: Dan Mills • Contact: Aaron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care was recommended a couple of times on our community page and were very busy when I booked our appointment. Follow up was done when it was closer to appointment time today - serviceman was on time, friendly and informative and best of all was quick and clean and tidy. Highly Recommended and booked in for this time next year as well
Thanks Team"
19th Jun, 2020 • Rating by: Jacqi • Contact: AAron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Booking my chimney clean with Complete Chimney Care was very quick and easy. The website was informative and easy to use and I received a booking confirmation promptly and updates about timing. Ciaran arrived on time and was very pleasant, quick and efficient. He explained what he was doing and why and answered my questions patiently. He left no mess and even cleaned the glass window on our fireplace! We intend to call on Complete Chimney Care again next year. Thank you, team!"
18th Jun, 2020 • Rating by: Brenda • Contact: Brenda Lobb • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 80% |
| Value: | 80% |
| Overall: | 90% |
"Great communication and easily organised. Aaron was quick, efficient and friendly. Highly recommended."
12th Jun, 2020 • Rating by: Jason • Contact: Kim - work done by Aaron • Job date: Jun, 2020
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
"Quick, efficient and very friendly service. Erin was a delight."
11th Jun, 2020 • Rating by: Sue • Contact: Erin • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have a Stovax 2 woodburner and hadn't had the chimney cleaned since we installed it 4 years ago. Complete Chimney Care was recommended by a friend who raved about the service and we are happy to report the same.
Prompt response to initial query and also a follow up email the day before the clean telling us the time Aaron would arrive and what we needed to prepare around the fireplace. Aaron was smack bang on time, was friendly, efficient and very professional. He gave us feedback once it was done. We lit the fire last night after he came and it is drawing beautifully up the chimney.
Thanks for a great job done."
10th Jun, 2020 • Rating by: Sue • Contact: Aaron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys are great! Excellent communication, very friendly and good service! Will definitely be going back to them for my chimney clean next year :)"
8th Jun, 2020 • Rating by: Lydia • Contact: . • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was amazed by the customer service, professionalism and completion quality.
Unfortunately my husband and I were both at work when the booking was untaken but the whole process was absolutely outstanding. Tina booked the appointment and Aaron arrived and contacted me as planned so I could unarm the house and advise him where I had left the key. Upon completion, Aaron put the key back and advised me so I could rearm the house. Highly recommended! This family business is exactly what we need more of. We look forward to next years appointment"
7th Jun, 2020 • Rating by: Deborah Muff • Contact: Aaron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Spot on company to work with. Absolutely no reason to look elsewhere. We are very pleased with Complete Chimney Cares service."
6th Jun, 2020 • Rating by: Bruce • Contact: Aaron • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication and very efficient service - no wonder they are so busy. Thanks guys see your next year!"
4th Jun, 2020 • Rating by: Maria • Contact: Ciaran • Job date: Jun, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication and honest service - will use again!"
30th May, 2020 • Rating by: Sarah • Contact: Tina • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick and good service. Chimney runs mint. Thanks a lot."
26th May, 2020 • Rating by: Jose • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Mean job, in and out, no mess great advice. Awesome"
23rd May, 2020 • Rating by: Karl • Contact: Karl Crosbie • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Superb customer service. Tina was super friendly to deal with. Aaron turned up on time, super friendly, quick and efficient. Was willing to replace the firebricks free of charge but we had issues getting the old bolts off. Was offered to get the boss to come have a look but I got it sorted. Would highly recommend and look forward to using them again next year."
22nd May, 2020 • Rating by: Gennelle • Contact: Tina and Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great quality service, good communication. Would highly recommend."
21st May, 2020 • Rating by: Hayley • Contact: Kimberly Muncaster • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service and expertise thanks"
20th May, 2020 • Rating by: Mark • Contact: Mark Ralph-Smith • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy to contact and make a booking, excellent service all round and great can do attitude at the home when cleaning the flue. I definitely recommend Complete Chimney Care and have booked an annual service."
20th May, 2020 • Rating by: Bruce • Contact: Tina, & Kim (booking and arrangements), Ciaran (clean) • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job! Excellent communication with Kim, and Ciaran arrived at time stated and did a quick, efficient, clean job with good advice. Would highly recommend"
19th May, 2020 • Rating by: Kate • Contact: Ciaran • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service again this year. A friendly reminder and excellent communication from Kim in the office. Aaron was on time, friendly, very quick and didn't leave a mess. Can highly recommend their service and will definitely be using them again next year."
16th May, 2020 • Rating by: Jane • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service! Kim and Tina were very helpful with answering our questions over email and finding a spot for us during their busiest time at a short notice.
Aaron turned up at our place on time, was very polite, did a great job servicing our fireplace and left everything sparkling clean.
Would recommend these guys to anyone needing their chimney service, we'll definitely will be using them again!"
15th May, 2020 • Rating by: Vic • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent job, prompt and efficient."
14th May, 2020 • Rating by: Ann • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick response, great communication and excellent work. Have rebooked for next year."
13th May, 2020 • Rating by: Adrienne • Contact: Ciaran • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Truely professional to deal with - from initial communication to the finished job. It’s the way all businesses should operate. Thank you."
13th May, 2020 • Rating by: Rosemary • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great people to deal with. An excellent job and all rubbish removed from the site. on completion Very happy to recommend this company"
13th May, 2020 • Rating by: Linda • Contact: Linda Pinder • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very easy to contact and book. Good communication. Arrived on time. Job completed quickly and efficiently. Friendly and tidy, with no mess. Will use again next year."
12th May, 2020 • Rating by: JIM • Contact: Ciaran Fitzpatrick • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super quick and easy to contact, booking was confirmed and completed within the week."
11th May, 2020 • Rating by: Claire • Contact: Tina Whineray • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication through this time, arrived as arranged, quick efficient and friendly, great service I would highly recommend this company."
8th May, 2020 • Rating by: Stuart • Contact: Ciaran Fitzpatrick • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First class service from this company! Requested contact via the website, and was responded to almost immediately. Friendly and prompt arrangements with Kim in the office, with great communication and confirmation of appointment the day before, as promised when booked. Ciaran arrived on time, and did a great job with no fuss! 100% happy!"
8th May, 2020 • Rating by: Terry • Contact: Kimberly Muncaster • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly Recommend - Great communication - Ciaran did a great job - very informative, very tidy - no mess
Will use again next year"
6th May, 2020 • Rating by: Kathryn • Contact: Ciaran • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The whole process was efficient and professional. Have already booked in for next year!"
6th May, 2020 • Rating by: Murray • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really good people to deal with, great communication from Kim in arranging the appointment. Ciaran turned up spot on time and the job was completed with out any fuss or mess.
Would I recommend them , yes and I have."
5th May, 2020 • Rating by: Ian • Contact: Ciaran • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication and service"
2nd May, 2020 • Rating by: Carol • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived at the stated time, worked quickly and efficiently with no mess. Very efficient informative communication from the office also. To add to the great job, Aaron is very personable and pleasant to have in the house. I will definitely be a repeat customer."
1st May, 2020 • Rating by: andrea • Contact: Aaron • Job date: May, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This whole company is amazing. Very responsive and personal service and done with real professionalism. I'll use again next year."
30th Apr, 2020 • Rating by: Julie • Contact: Julie • Job date: Apr, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant all round - very competent, efficient and pleasant people - Ciaran did a great job on our old chimney - very good value."
17th Apr, 2020 • Rating by: Mary • Contact: Kim • Job date: Apr, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Get a friendly reminder each year for the chimney clean, so easy to deal with, great communication with our tenant and when we needed a replacement baffle, they installed it for us with no fuss! Would highly recommend."
17th Apr, 2020 • Rating by: Kathryn • Contact: Kim • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Professional, friendly and fast. Also gave good fire burning advice. Many many thanks"
15th Apr, 2020 • Rating by: Jan • Contact: Ciaran • Job date: Apr, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Very professional. Would thoroughly recommend this business"
15th Apr, 2020 • Rating by: Nerilee • Contact: Cairan • Job date: Apr, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"They made the whole process from booking to doing the chimney sweep so easy and will even remind me next year to book it in, bonus. Wouldn't use anyone else and they are doing my parents chimney tomorrow. Thanks guys"
24th Mar, 2020 • Rating by: Jo • Contact: Aaron / Kim • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Good communication, turned up on time and carried out a professional job."
24th Mar, 2020 • Rating by: Brad • Contact: Ciaran • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellant service."
23rd Mar, 2020 • Rating by: Alan • Contact: No Name • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication and follow up. Quick and easy. Highly recommend."
15th Mar, 2020 • Rating by: Grant • Contact: n/a • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Nice to find a company giving excellent and reliable service. On time, gave me superb advice for required repair, and returned promptly to do the chiminey sweep. I recommend Complete Chimney Care unreservedly."
13th Mar, 2020 • Rating by: Eric • Contact: Ciaran Fitzpatrick • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Perfect in every way. Everything from great communication to arrival on time to professional advice and very reasonable charge. Why go anywhere else?
Thanks team. I booked you because of the great reviews. I have never felt the urge to write a review for any company before, but you are a great company to deal with and have earned it."
13th Mar, 2020 • Rating by: Peter • Contact: Aaron • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I would highly recommend Complete Chimney Care. They were professional and reliable, kept in touch and turned up when they said they would. They did the job efficiently, gave us some great advice and left the house clean."
10th Mar, 2020 • Rating by: Donna • Contact: Kimberly Muncaster • Job date: Mar, 2020
| Communication: | 80% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 70% |
| Overall: | 83% |
"Great job done by this company,right through from when i sent first e mail until job was completed.Scaffolding and flue were done quickly and efficiently.Would highly recommend Complete chimney care."
6th Mar, 2020 • Rating by: Bevan • Contact: Ciaran • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I would recommend this business to anyone.
I found them very easy to deal with and the job was done quickly and efficiently for a reasonable price."
4th Mar, 2020 • Rating by: Marie • Contact: Tina • Job date: Mar, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"good clear communication."
13th Feb, 2020 • Rating by: David • Contact: Kimberley • Job date: Jan, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Definitely recommend..
They were really helpful, informative,easy to contact and communicate with, reliable and prompt. And reasonably priced. Will definitely use again."
30th Jan, 2020 • Rating by: Jove • Contact: Ciaran • Job date: Jan, 2020
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service from Kim and Ciaran - great communication, no fuss quote, and the job was done efficiently, on time, and to the quote."
7th Nov, 2019 • Rating by: Talei • Contact: Kim & Ciaran • Job date: Nov, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"great job he gave good advice also plus spotted piece fallen from flue rotating cap and fixed"
7th Nov, 2019 • Rating by: Glenn • Contact: Ciaran Fitzpatrick • Job date: Nov, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, arrived on time, fast efficient and very clean and tidy. 100% recommend"
6th Nov, 2019 • Rating by: Sarah • Contact: Complete chimney care • Job date: Nov, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran is friendly and helped us with the cleaning of chimney and showed us how to use chimney. Prompt service with reasonable price. Would definitely recommend them to friends and family."
11th Oct, 2019 • Rating by: Ajay • Contact: Ciaran • Job date: Oct, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A wonderful company to deal with. Exceeded all expectation. Would highly recommend them."
30th Sep, 2019 • Rating by: Don • Contact: Kim • Job date: Sep, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service. Prompt and very efficient. Also provided helpful suggestions about maintaining the life of the chimney and fireplace."
17th Sep, 2019 • Rating by: Amanda • Contact: Ciaran Fitzpatrick • Job date: Sep, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very easy professional business to deal with. Prompt replies to all our emails. Ciaran arrived on time, great job completed and no mess."
11th Aug, 2019 • Rating by: Ang • Contact: Ciaran Fitzpatrick • Job date: Aug, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt and quality service. Thanks"
11th Aug, 2019 • Rating by: Arsen • Contact: Tina • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really prompt response and great service inspecting and cleaning our chimney, thanks Ciaran and team!"
7th Aug, 2019 • Rating by: Gus • Contact: Ciaran Fitzpatrick • Job date: Aug, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, clean and efficient. Some good tips given too. Thanks."
3rd Aug, 2019 • Rating by: Ruth • Contact: Ciaran Fitzpatrick • Job date: Jan, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick, efficient, and did a great job! Also gave lots of helpful advice about using the fireplace. Thanks."
31st Jul, 2019 • Rating by: Satya • Contact: Ciaran Fitzpatrick • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service, highly recommend and would use again!"
28th Jul, 2019 • Rating by: Riet • Contact: Kimberly Muncaster • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Great communication and great job. Ciaran also tells good jokes."
27th Jul, 2019 • Rating by: henry • Contact: Ciaran • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, and a job well done. Will lock them in for all future work!"
22nd Jul, 2019 • Rating by: MIke • Contact: Kimberly • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were superb. They responded to my email the same day, came out to quote the next day, organised the scaffolding for me, gave me the name of a builder they then worked closely with so we weren't left with a gaping hole in the house for days. (The builder was also great.) Always came when they said they would. The actual job done was wonderful - neat and careful - they had to work around special plants which they did, and they did exactly what they said they'd do. I couldn't recommend them more highly. Thank you!"
16th Jul, 2019 • Rating by: Philippa • Contact: Kimberly Muncaster • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very professional and efficient company. Communication and customer service could not have been better!"
12th Jul, 2019 • Rating by: Joe • Contact: Kim muncaster • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, fast, polite and efficient.
I chose them because of their very high review ratings and was not disappointed."
10th Jul, 2019 • Rating by: Tony • Contact: Ciaran • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Ciaran quickly spotted the split in our potbelly flue that would have been leaking carbon monoxide into the room and turned up on time to replace it. Their admin is efficient and responsive too."
9th Jul, 2019 • Rating by: Nick • Contact: Ciaran Fitzpatrick • Job date: Jul, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care recently cleaned and carried out some much needed repairs on my chimney They were excellent to deal with: organised, pleasant and helpful, and they did exactly what they said they would do. I shall use them again and I recommend them without reservation."
4th Jul, 2019 • Rating by: Gray • Contact: Kimberly Muncaster • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from Complete Chimney Care. The responded within 24 hours and had organised for someone to come by that week. The onsite process took less than 30 minutes and Ciaran was professional and friendly."
28th Jun, 2019 • Rating by: Guy • Contact: Ciaran Fitzpatrick • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Efficient, reliable and trustworthy operators. We are very happy with getting our fire going again. Honest people with great communication and great follow up with the service received. I totally would.recommend them again."
28th Jun, 2019 • Rating by: Hazel • Contact: Ciaran Fitzpatrick • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing company, extremely easy to deal with, will definitely make use of their services in the future."
26th Jun, 2019 • Rating by: Fred • Contact: Not sure • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I got the Complete Chimney Team around last weekend as our living room was looking like a smokers shed every time we lit the fire. - i was given the usual 1 hour appointment window and they were right on time, No dust no mess no fuss. 1st class service in a flash and what a difference - getting a great draught on the fire. our living room is not only hotter but smoke free! and we're booked in for a repeat service already for next year one less thing to worry about! Amazing value for money!"
25th Jun, 2019 • Rating by: Cameron • Contact: Aaron • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really can't fault these guys. Responded to the initial enquiry straight away, and no dramas when I had to change the appointment. Everyone I dealt with was really friendly and helpful. Aaron the technician arrived on time, got the job completed super quick, not one bit of mess left. They also offered to get in touch next year to book in again which I thought was a great touch, one less thing for me to remember to do. Highly recommend this company."
22nd Jun, 2019 • Rating by: Kelli • Contact: Aaron • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great Job. Arrived on time and job was completed in a jiffy. Great to have a chat and a laugh. (Thanks Ciaran ) Thanks also for the helpful information."
21st Jun, 2019 • Rating by: Harry • Contact: Ciaran • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care are excellent to deal with. The booking was easy and trouble free. The technician arrived on time and did and excellent, very clean job. He gave a bit of helpful advice about ash as well. I cannot recommend this company more highly."
19th Jun, 2019 • Rating by: Margaret • Contact: Complete Chimney Care • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I wholeheartedly recommend the Complete Chimney Care team. Booking was friendly, easy and we were booked in quickly at the busiest time of the year.
We booked in for a clean but on assessment our flue was not fit for purpose and we had the team fully replace the flue. The replacement was done quickly, professionally and with no mess or fuss.
We get our fire serviced yearly but Complete Chimney Care were the first to actually inspect properly and tell us our flue was dangerous, which on removal was entirely obvious.
The team are not only friendly and professional, they have stopped my family getting health issues due to gas leakage.
Book ‘em in, you won’t regret it!!!"
19th Jun, 2019 • Rating by: Rob • Contact: Ciaran Fitzpatrick • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job thanks. No issues. Quick and clean service."
16th Jun, 2019 • Rating by: Adam • Contact: Kim • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What an awesome service this company does. I rang hoping they could fit me in this week. At first i was told would have to be next week but then they were able to fit me in this week. Were on time. Cleaned everyting before he left. Awesome awesome service. Definately will be telling my friend and will use them next year. Thank you so much. Gona be warm tonight."
14th Jun, 2019 • Rating by: Wendy • Contact: Aaron • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and Paddy did a great job removing our chimney from our house, they were quick and tidy and had it down in no time, they organised the skip and scaffolding and also recommended a builder to repair the area were the chimney was and made it an easy process from start to finish, I would highly recommend them."
13th Jun, 2019 • Rating by: Glenn • Contact: Ciaran • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome work, they fitted me in super quickly considering I was looking for a chimney clean in June! (That’s me leaving it a bit late) but they came the next day! the job was well done, Great communication, really friendly. A pleasure to do business with. I highly recommend!"
13th Jun, 2019 • Rating by: Rebecca • Contact: Aaron • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service! Highly recommended!!"
9th Jun, 2019 • Rating by: Aki • Contact: Kimberly Muncaster • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Chimney sweep was tidy and efficient. Complete Chimney Care were prompt and friendly in their contact and got back to me. I'd definitely use them again."
5th Jun, 2019 • Rating by: Melissa • Contact: Kimberley Muncaster • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, clean and efficient. Highly recommend."
4th Jun, 2019 • Rating by: Christina • Contact: Tina • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Prompt communication and scheduling of clean. Great follow up. Would highly recommend."
4th Jun, 2019 • Rating by: Lauren • Contact: Tina Whineray • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job - on time, clean and efficient."
4th Jun, 2019 • Rating by: Rachael • Contact: Tina • Job date: Jun, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very satisfied with the service, Aaron turned up promptly and worked quickly and efficiently."
28th May, 2019 • Rating by: Ann • Contact: Aaron • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Fitted us in at short notice and did a great job."
27th May, 2019 • Rating by: Keith • Contact: Aaron • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care (CCC) was recommended to me by West City Heating (WCH), which had a full diary of bookings, so WCH couldn't take our booking.
I can see why WCH would recommend CCC.
From referral to job completion took less than 24 hours.
The gentleman who came to do the job was organised, professional, timely, and tidy in his work.
Thank you CCC."
27th May, 2019 • Rating by: Steve • Contact: Complete Chimney Care • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. These guys squeezed me in at short notice. Efficient, friendly staff and tidy job. Have booked for next year and we highly recommend."
27th May, 2019 • Rating by: Diane • Contact: Ciaran • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Nice guy did a great job and was very quick"
25th May, 2019 • Rating by: Peter • Contact: Cant remeber his name but he was Irish • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent and prompt service. Right from the first phone call and through the cleaning of our Chimney and including invoice. Very professional and friend. I highly recommend this company if you want good old fashion customer service and satisfaction and value for money."
24th May, 2019 • Rating by: Tania • Contact: Paddy • Job date: May, 2019
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 93% |
"Very quick response and Complete Chimney Care managed to fit me in within two days."
23rd May, 2019 • Rating by: Sandra • Contact: Kim • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt response and efficient service, and a friendly technician cleaned and inspected my chimney. Contacted CCC after reading No Cowboys ratings, and I am glad to add my recommendation."
22nd May, 2019 • Rating by: Colleen • Contact: Aaron • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication. Turned up on time and hassle free.
Good job at a good price. I would highly recommend Complete Chimney Care."
21st May, 2019 • Rating by: Cameron • Contact: Kimberly Muncaster • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommended to anyone whose looking for a complete chimney service. Very professional, friendly and reasonably priced. We would definitely use them again."
21st May, 2019 • Rating by: Sophoeun Tim • Contact: Sophoeun Tim • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job done, on time and price will be using Complete Chimney again next year."
20th May, 2019 • Rating by: Glen • Contact: Kim Muncaster • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleasant and efficient"
20th May, 2019 • Rating by: John • Contact: John Christe • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were very quick to respond to my request at what must be the busiest time of the year for them. We arranged a time to suit and Aaron turned up when he said he would. He was very personable while getting on with the job. I have already recommended CCC to a work colleague. Offering to contact me next year is a great initiative."
17th May, 2019 • Rating by: Barbara • Contact: Kimberly Muncaster • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"There was a recommendation on the Mt Albert Community page and that's how I knew about CCC. Phoned just to get an estimate for a basic clean and Kim I think was very helpful."
17th May, 2019 • Rating by: Roberta • Contact: Kim Muncaster • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the service. Extremely prompt and efficient.. Very happy to recommend this service."
16th May, 2019 • Rating by: Margaret • Contact: Ciaran Fitzpatrick • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have used this company last 2 years for chimney checks/cleans, they always are quick reply to emails, great service, on time, do a great job, good pricing, friendly staff."
15th May, 2019 • Rating by: Samantha • Contact: Aaron • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional service from start to finish! On time, friendly staff. wouldnt hesitate to recommend! I am now on the list for a recall next year."
15th May, 2019 • Rating by: Vanessa • Contact: Complete Chimney Clean • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Emailed on the same night we contacted them to say they could fit us in on a cancellation. Came promptly and punctually, in and out quickly and a good job done. Very professional. Will use again."
15th May, 2019 • Rating by: Sarah • Contact: Ciaran • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service & fantastic job - very impressed. Will be recommending"
15th May, 2019 • Rating by: Debbie • Contact: Ciaran • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service and excellent communication. Wouldn't hesitate to recommend."
14th May, 2019 • Rating by: Morag • Contact: morag • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service - easy to book, good communication. Will definitely use again in the future."
13th May, 2019 • Rating by: Karen • Contact: Kimberly Muncaster • Job date: May, 2019
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Prompt, efficient service, and excellent contact/communication."
13th May, 2019 • Rating by: Pauline • Contact: Kim / Ciaran • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super efficient. Even called me when the email had gone into my junk mail to make sure I secured a booking! Great job and on time!"
10th May, 2019 • Rating by: Abigail • Contact: TINA • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic communication, reliability and service. Great advice and assistance. Highly reccommend."
9th May, 2019 • Rating by: Sam • Contact: Tina • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Arrived on time and was finished in a jiffy. I made an appointment for next year already.
He made a recommendation of who to call for a broken fire brick but they answered the phone with an answer machine and didn't ring back."
7th May, 2019 • Rating by: Bevin • Contact: Ciaran • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A brilliant service - they contact me each year, come when they say they will, do it quickly and efficiently and this year helped us renew the old parts in our Kent fire that needed replacing. Came back three times to fit the new baffle, air tube and fire bricks! It’s now working perfectly."
7th May, 2019 • Rating by: Maris • Contact: Ciaran • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from time of initial online booking through to follow up on job completion. Would not hesitate to recommend to others. Thank you"
6th May, 2019 • Rating by: Simone • Contact: Tina Whinerqy • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""Great service. Booking by email, with annual reminder as requested. The tradesman was on time, very friendly and was clean and speedy.""
2nd May, 2019 • Rating by: William • Contact: Kimberly Muncaster • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Easy to arrange booking. The tradesman was on time, very friendly and was tidy and swift."
1st May, 2019 • Rating by: Caroline • Contact: Kim • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good service. Would recommend."
1st May, 2019 • Rating by: John • Contact: Burns • Job date: May, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Squeezed us in with less than a weeks notice during a very busy week. The fire is working like a dream!"
29th Apr, 2019 • Rating by: Naomi • Contact: Kim • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job..kept things tidy...even fixed a broken tile on the roof"
26th Apr, 2019 • Rating by: Kerry • Contact: Kim & Ciaran • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good job. Very punctual. The back-up admin. person was great. All round good job."
26th Apr, 2019 • Rating by: Katherine • Contact: Katherine • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"fast efficient service"
26th Apr, 2019 • Rating by: Rick • Contact: Business owner Paddy • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic Service....from beginning to end....really proficient, professional and friendly"
24th Apr, 2019 • Rating by: [email protected] • Contact: Tina & Chimney Technician • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Been with Andy Anderson's for years. Price increase made me look around for another chimney sweep. Found Complete Chimney Care to be the cheapest. Great communication and young man who did the chimney cleaning was polite and did his job well. Recommend."
24th Apr, 2019 • Rating by: Deborah • Contact: Kimberley • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick, easy and super friendly to deal with."
24th Apr, 2019 • Rating by: Nicole • Contact: Tina • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from beginning to end. Kim made booking online easy and Aaron was friendly, knowledgeable and did a great job of cleaning the chimney. Will definitely use Complete Chimney Care again next year and would happily recommend them. Thanks guys."
23rd Apr, 2019 • Rating by: Jane • Contact: Aaron • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good, professional, prompt service at a reasonable price. I've used Complete Chimney Care over the years and they always do a good job. Highly recommend."
18th Apr, 2019 • Rating by: Rebekah • Contact: Kimberley • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Got these company details from a recommendation on Facebook - very please - good communication prior to appointment. Very pleasant and efficient service and turned up when they said they would. Would recommend."
16th Apr, 2019 • Rating by: Christine • Contact: Kim • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 95% |
"Excellent prompt and professional service. Thanks Paddy."
15th Apr, 2019 • Rating by: Deborah • Contact: Paddy • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What can I say an excellent service - fantastic communication, prompt and considerate. And to top it off great staff that are an absolute pleasure to deal with. We had thought we might need to have work done but reassured us that we will be right for at least this season, which was appreciated. Everything was left clean and spotless. Can only highly recommend. Many thanks Paddy and Kim."
11th Apr, 2019 • Rating by: Heather • Contact: Complete Chimney Care • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service was excellent, easy to arrange, and timely. I will use Complete Chimney Care again next year for the annual sweep.The price was lineball with other sweeps I have used in the past, so I was happy with that too."
11th Apr, 2019 • Rating by: Sarah • Contact: I didn't get his name • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Extremely rapid response time - pleasant and efficient. Arrived on time, Chimney swept quickly, cleanly. Very professional thanks"
8th Apr, 2019 • Rating by: Gill • Contact: cant remember • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A very pleasant firm to deal with. Work done quickly, efficiently, and cleanly. One time we asked them to do a repair, and they assured us that there was not much that needed doing to make the fireplace safe. They also efficiently reminded us from one year to the next that we needed our chimney cleaning (they asked us first if we wanted a reminder, no spam, just a good service)."
5th Apr, 2019 • Rating by: Michael • Contact: Kimberly Muncaster • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys were fab! Communication was fantastic and they managed to fit us in within a couple of days! The guy that did the job was quick, efficient and tidy. Wouldn’t hesitate to recommend them."
5th Apr, 2019 • Rating by: Shannon • Contact: Tina • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with our chimney well cleaned. Aaron was on time , quick and tidy. Well done and thank you."
2nd Apr, 2019 • Rating by: Fiona • Contact: Aaron • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care was amazing. The work was done quickly, professionally and neat as a pin.
Who could as for more?
We will definitely call them again.
Thanks Aaron!"
1st Apr, 2019 • Rating by: Gretchen • Contact: Aaron • Job date: Apr, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great speedy service. Highly recommended."
31st Mar, 2019 • Rating by: John • Contact: Kim • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 88% |
"It was a busy time of year - Kim was great on the phone and I had my chimeny checked and cleaned within a couple of days."
30th Mar, 2019 • Rating by: Kim • Contact: Aaron • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome, quick response. Even though my fireplace was damaged & the flue couldn't be cleaned, the tech explained what was required in a polite & cheerful manner - at no charge."
19th Mar, 2019 • Rating by: Liz • Contact: Aaron • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from start to finish. Would highly recommend Complete Chimney Care without hesitation."
6th Mar, 2019 • Rating by: Mark • Contact: Ciaran • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The whole team at Complete Chimney Care were super efficient and offer a great service. We got them to look at our chimney after our current sweep couldn't clean right to the top. These guys managed this, were clean, fast, super friendly and it's a great price. I will definitely be using them again next year."
4th Mar, 2019 • Rating by: Rebecca • Contact: Ciaran • Job date: Mar, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have read previous people comments and they say what a great professional service and I concur.
On time. Cleaned with No Mess.
What more can I say.."
1st Mar, 2019 • Rating by: Gene • Contact: Aaron • Job date: Feb, 2019
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 95% |
"Very quick and efficient with sorting out a chimney sweep for my rental."
26th Feb, 2019 • Rating by: Darryn • Contact: Kimberly Muncaster • Job date: Feb, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Winter is coming and we are now looking forward to it. Ciaran is just 'choice' and very professional."
23rd Jan, 2019 • Rating by: Jasmine • Contact: Ciaran • Job date: Jan, 2019
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very punctual,very knowledgeable,professional and friendly."
6th Aug, 2018 • Rating by: John • Contact: Claren Fitzpatrick • Job date: Aug, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have only had good, prompt service from this company. They communicate well, are pleasant to deal with, and leave the place clean and tidy when they're done. Can't fault them!"
2nd Aug, 2018 • Rating by: Honour • Contact: Kimberly and Tina • Job date: Aug, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service. A no mess clean, a quick fix of a broken wotsit in the chimney and a quick run down of how to use the fireplace properly. Have signed up for yearly reminders. Great value for money"
31st Jul, 2018 • Rating by: Karen • Contact: Ciarna • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service from Ciaran. Prompt, efficient, and professional. Contacted them and response was instant, with option for visit next day as was in the area. Gave great advice and would recommend them 100%. Have booked them in for the annual clean and wouldn't go anywhere else now. thanks!"
25th Jul, 2018 • Rating by: Penny • Contact: Ciaran Fitzpatrick • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""Be as descriptive as possible - there's no limit". OooO.
It was beautiful. The entire experience was sublime. I cried real tears.
Our shoddy fireplace underwent a transformation from zit-faced, inbred-looking porker to Miss Universe Venezuela 2018. Ciaran did a tremendous job and was patient enough to explain clearly to a bonehead (me) what he'd plan to repair, the structure of a fireplace, regulations/restrictions regarding chimneys and types of bricks ideal for it. Very friendly/amicable fellow, too. Time-efficient i.e. doesn't lay down tools to blab for 15 minutes like a gossipy old bat (such as the builder the neighbours hired last year), demonstrating it's possible to talk and work efficiently. Loves dogs except the small ones after a harrowing "Oh nooo - Pfft! No no nooo he doesn't bite" experience with one.
By the way, I'd like to give praise to Kimberley for the professionalism involved in facilitating the job in the first place. Very friendly and accommodating. If she wasn't so cheery but robotic instead, I wouldn't have accepted the offer as readily as I did to have them clean the chimney next year. Yes, Ciaran did a grand job of repairing the fireplace and cleaning the chimney and was super-friendly towards our dog, Rosie (avoided Pipi though - too small. Arf! Arf!), but Kim's friendliness over the phone and via email did it for me.
Slainte!
Hope my feedback was helpful."
23rd Jul, 2018 • Rating by: Liz • Contact: Ciaran & Kim. Complete Chimney Care • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very quick response to an issue I had with a visit booked the next day after initial contact.
Ciaran quickly sorted out our problem and completed a full clean and sweep that soon had us back in business and able to use our fire place again.
Great friendly service and we are 100% happy with the results."
17th Jul, 2018 • Rating by: Brent • Contact: Ciaran • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What fantastic service! Ciaran was prompt and personable in carrying out what was a routine clean. On arrival he noticed our flue not quite installed correctly and provided accurate and helpful advice for me to correct it. Even provided an additional part at no extra cost. Highly recommended. Will be using Complete Chimney Care from now on. Thanks guys."
17th Jul, 2018 • Rating by: Hilton • Contact: Ciaran Fitzpatrick • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service, highly recommend!"
2nd Jul, 2018 • Rating by: Jo • Contact: Kim • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I was lucky i got service booked in on the day i requested.
They were on time, helped with all the questions i had. I would definitely recommend " Complete Chimney Care"
Thanks
A"
2nd Jul, 2018 • Rating by: Anoushka • Contact: Kimberly Muncaster • Job date: Jul, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service and very prompt. Fantastic value for money!"
27th Jun, 2018 • Rating by: Regan • Contact: Aaron • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really good service. Quick contact from my initial contact, and able to work with my preferred appointment time. Also a reasonable price."
25th Jun, 2018 • Rating by: Olivia • Contact: Kimberly Muncaster • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, really efficient and friendly contact by Kim. So easy to deal with I will definitely be using them again."
22nd Jun, 2018 • Rating by: Kirstie • Contact: Kim • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"All round great service! Booking a time was easy and all email responses were very prompt. Actual service on the day was excellent - efficient and friendly! Even better they schedule you in for a reminder the following year so you don't have to do anything further!"
22nd Jun, 2018 • Rating by: Caitlin • Contact: Kimberly Muncaster • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We used Complete Chimney Care for a cleaning just now. Last year we used them for a small repair. On both occasions the work was done efficiently, quickly, and with no mess. We'll use them in the future, but we'll book them in earlier--they'll remind us, even. They do get busy late Autumn."
20th Jun, 2018 • Rating by: Michael • Contact: Kimberly Muncaster • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, quick and easy to book. turned up on time, sweep very pleasant and friendly. job done to a high standard. Would use again."
20th Jun, 2018 • Rating by: Helen • Contact: Tina • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Great friendly service from Aaron, he arrived on time, and took his boots off at the door which was refreshing as some tradies don't do that!! would hightly recommend"
15th Jun, 2018 • Rating by: Teresa • Contact: Aaron • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from booking to completion. Had to call to follow up on online booking but communication was great overall. Very friendly and helpful team be it Kim and Tina in the office or Aaron who came to do the clean. Also knowledgeable, reliable, punctual and efficient. Will not hesitate to call on them again."
14th Jun, 2018 • Rating by: Reena • Contact: Ciaran Fitzpatrick • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job. Reliable, arrived on time. Definitely recommend"
13th Jun, 2018 • Rating by: Tony • Contact: Aaron • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast, friendly and tidy service - see you next year!"
11th Jun, 2018 • Rating by: Jacqui • Contact: Aaron • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, Aaron was organised, cheerful and efficient. Will recommend them to friends."
11th Jun, 2018 • Rating by: Deborah • Contact: Tina / Aaron • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent and reliable service - will definately recommend to friends and family that have a chimney."
4th Jun, 2018 • Rating by: Jasmine • Contact: Kimberley • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Absolutely top-notch service again this year. CCC people are so well-organised, so cheerful, so efficient and so amazingly clean that we heartily recommend them to anyone needing their chimney/s cared for!"
3rd Jun, 2018 • Rating by: Marjory • Contact: Kimberly Muncaster • Job date: Jun, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Wonderful service from start to finish. Great communication from Kimberley regarding the bookings & Ciaran did a fantastic job replacing our Flue. Ciaran was on time & for both visits & I really appreciated his sense of humour while he was working. We were initially booked for a clean when Ciaran checked our Flue & advised it needed replacing as it was coming away at the seam. We had been using another service for many years to clean & inspect our fireplace. Not once did they ever check the flue so when they let me down with not turning up for an appointment & not calling to let me know they weren’t coming I decided the give Complete Chimney Care a go. I’m very happy that I did & we will definitely be using their service again. Highly recommend!"
31st May, 2018 • Rating by: Stella • Contact: Kimberley & Ciaran • Job date: May, 2018
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"A huge thank you to Complete Chimney Care, who answered my query when the original company I had used did not, and were not only able to give me a date but actually offered me a cancellation appointment in my area the very next day - their office team and technicians at large have awesome communication to be able to pull this off, and it was much appreciated (especially as it's gotten cold so quickly straight afterwards and we've definitely been enjoying having the fire going!)
The technician on the day arrived exactly when promised and was personable and very quick and tidy - he didn't comment on the broken firebrick which the previous team had told me to keep an eye on, but I did ask whether there was anything that needed maintenance and he reassured me it was in good working order, so I guess no problems with it yet!
Thanks very much team :)"
29th May, 2018 • Rating by: Juliet • Contact: Kimberley • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have used Complete Chimney Care for the last 3 years and every time they arrive when they say they will, check the chimnies and brickwork, confirm all is still OK, and clean them. And they send will send out a reminder for next year. I would highly recommend them based on their price, punctuality and quality of service!"
29th May, 2018 • Rating by: Gillian • Contact: A lovely Canadian man • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, very prompt and efficient. Will definitely have them clean our chimney each year!"
27th May, 2018 • Rating by: Kate • Contact: Kim • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Arrived on time, kept everything clean and had a good chat. Thoroughly recommend them."
23rd May, 2018 • Rating by: Graham • Contact: Kim Muncaster • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic business from Kim in the office to the chap who did the job...efficient, clean, friendly, no fuss...would highly recommend."
22nd May, 2018 • Rating by: Megan • Contact: Kim • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Aaron came on time, was efficient and friendly, and left everything tidy. I was very pleased with the prompt, efficient service, and also with the office staff, who did a great job. I wish all tradespeople worked to this standard - it would take the anxiety out of wondering how good a job they'll do!"
18th May, 2018 • Rating by: Kathy • Contact: Aaron • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great prompt service. Email and onsite service was excellent. Will definitely be using Complete Chimney Care on an ongoing basis."
14th May, 2018 • Rating by: Dave • Contact: Tina and team • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing. Other companies had a two week delay yet Complete Chimney Care completed the job within 3 days. The interaction was professional, the clean was well done and we're booked in again for next year."
14th May, 2018 • Rating by: Donna • Contact: Ciaran, Aaron and Tina • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic efficient service!"
12th May, 2018 • Rating by: Minoo • Contact: Aaron • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service. Ciaran is easy going, polite and knows the business. Will definitely be using this company again."
12th May, 2018 • Rating by: Phillip Stevenson • Contact: Ciaran Fitzpatrick • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from booking to completion. On time, clean, efficient, and cheerful including installing the bird guard which some other firms would not do."
12th May, 2018 • Rating by: Jenny • Contact: Kim • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication and easy to deal with. Very accommodating with arranging s time that suited me. Quick and efficient job, with no mess. Aaron was friendly and knowledgeable. Great service from whole team."
10th May, 2018 • Rating by: Tom • Contact: Aaron • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I wouldn't hesitate to recommend Complete Chimney Care. The name says it all. Completely took care of my pot belly stove and with great care. Excellent communication, quick, efficient and no mess, no fuss!!! Much appreciated."
9th May, 2018 • Rating by: diane • Contact: Ciaran Fitzpatrick • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great company to deal with from start to finish. Polite, arrived on time, clean and tidy, and a very good job. Will definitely being using them again."
5th May, 2018 • Rating by: Natasha • Contact: Tina • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Kim fitted me into a cancellation spot which was awesome. Great service, arrived when they said they would, friendly, funny and did a fantastic job. Definitely recommend and I’ll be back next year!"
4th May, 2018 • Rating by: Lisa • Contact: Kimberly • Job date: May, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived on time, work done in a very efficient, tidy way. Professional and pleasant to deal with. Thank you"
3rd May, 2018 • Rating by: Gudrun • Contact: Aaron, Complete Chimney Care • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent job done. Came on time and carried out an efficient job."
30th Apr, 2018 • Rating by: Kathryn • Contact: Claran • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Came on time and was extremely quick and efficient. Would recommend."
26th Apr, 2018 • Rating by: Jessica • Contact: Unknown • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication and service will definitely be using again."
26th Apr, 2018 • Rating by: Christine • Contact: Ciaran • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 70% |
| Reliability: | 80% |
| Value: | 70% |
| Overall: | 80% |
"Ciaran was really on time! and very pleasant to deal with, very tidy and quick."
25th Apr, 2018 • Rating by: Michelle • Contact: Ciaran • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Aaron was on time, very professional and did a great job. Will definitely be using them again."
23rd Apr, 2018 • Rating by: Clare • Contact: Aaron • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What fantastic service from start to finish. I filled in the online form after reading the comments on No Cowboys. They promptly replied and set up a time and date. Ciaran was on time, did a great job and sorted out a minor issue with no extra charge. This company really goes the extra mile. Good old fashioned work ethics that create customer loyalty. We will certainly be recommending them to our friends!"
22nd Apr, 2018 • Rating by: Denise • Contact: Ciaran • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the work that was done. They came on time and were very clean and tidy. Would recommend and would definitely use again. Loved that they offer to call you back next year as it is one less thing to worry about."
20th Apr, 2018 • Rating by: Kayleen • Contact: Aaron • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, really friendly to deal with and turned up right on time! Would recommend to all"
16th Apr, 2018 • Rating by: Darcie • Contact: Kimberly Muncaster • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very friendly and easy to deal with. Turned up on time, did the job and best of all left no mess. Def recommend and will be using again ."
16th Apr, 2018 • Rating by: Bronwyn • Contact: Ciaran • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Definitely recommend. Turned up on time, no mess and easy to deal with. Will use them again next year."
14th Apr, 2018 • Rating by: Louise • Contact: Kim • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service - replied(1st suprise) quoted (2nd suprise )turned up (stunned) did great job - highly recommended"
13th Apr, 2018 • Rating by: KAREN • Contact: kim • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, very professional."
10th Apr, 2018 • Rating by: Hayley • Contact: Aaron • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We are based in Melbourne and arranged via email to get our chimney cleaned at our rental property in Auckland. Easy, professional communications with both ourselves and our tenants, and a reminder in place for next year, great service!"
10th Apr, 2018 • Rating by: Kathryn • Contact: Kim • Job date: Apr, 2018
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 95% |
"Customer service was fantastic. They managed to fit us in on the same day and even sorted out the tight door handle at the same time as doing the chimney sweep."
7th Apr, 2018 • Rating by: Annette • Contact: Kim • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys were amazing. Even when faced with a difficult job that nobody else wanted, they persisted until job was complete. Thanks again!"
6th Apr, 2018 • Rating by: Dorothy • Contact: Kieran and Aaron • Job date: Apr, 2018
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Great service. Quick, clean and efficient. Will use again."
5th Apr, 2018 • Rating by: Keri • Contact: Kim • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Kim returned my enquiry and set up an appointment with efficiency. Ciaran arrived promptly and undertook a complete inspection of our fire, commented on the condition of components and cleaned it. We were very happy with the professionalism of this business and have forward booked for next year."
5th Apr, 2018 • Rating by: Jan • Contact: Ciaran • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant service . From Kim organising the booking to Cieran cleaning and Inspecting our open fire . Also love the fact that they have put us in the system for a reminder for next year . Thank you so much"
5th Apr, 2018 • Rating by: Jules • Contact: Cieran • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Responsive and clear communication. Very tidy work. Highly recommended."
2nd Apr, 2018 • Rating by: Douglas • Contact: Aaron • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy to deal with. Great communication."
1st Apr, 2018 • Rating by: Fiona • Contact: Ciaran • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job. Very nice guy with Irish accent."
19th Mar, 2018 • Rating by: John • Contact: John Service • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, very prompt, did the job efficiently, and a very fair price. Nice guys to deal with. Strongly recommend."
14th Mar, 2018 • Rating by: Michael • Contact: Kim Muncaster • Job date: Mar, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service from Kimberly and Ciaran from the beginning through to the end. I have mo hesitation in recommending Chimney Care to anyone."
21st Feb, 2018 • Rating by: Eliza • Contact: Eliza Brock • Job date: Feb, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Kim and Ci such a prompt an superb proffessional service.
You cannot ask for more.
Friendly, clear communication on the phone.
The work was done on time.
Reasonable rate.
Highly recommend
The place was clean after the job was done
Thank you all the best for your future"
22nd Jan, 2018 • Rating by: Rosa • Contact: Rosa Kullstrom • Job date: Jan, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick efficient service."
12th Jan, 2018 • Rating by: Maris • Contact: Ciaran • Job date: Jan, 2018
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic job, thank you Ciaran. Very professional, friendly, great to work with. Highly recommended. Thanks!"
15th Nov, 2017 • Rating by: Cameron • Contact: Ciaran Fitzpatrick • Job date: Nov, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great company, great service, fast, efficient and friendly. 10 out of 10."
11th Oct, 2017 • Rating by: Jo • Contact: Ciaran • Job date: Oct, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Promp, friendly and efficient.
I will use them again and recommend them to others."
16th Sep, 2017 • Rating by: Keith • Contact: Ciaran • Job date: Sep, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We used Complete Chimney Care for the first time this year. We found Kim very helpful and efficient in arranging the appointment and her offer to send us a reminder for next year's clean was appreciated.
Ciaran came to do the clean. He thoroughly checked our woodburner before cleaning and gave good advice on where we could get bricks and a baffleplate as the need replacing.
He left our wood burner clean and tidy after he had finished."
27th Jul, 2017 • Rating by: Ian • Contact: Ciaran Fitzpatrick • Job date: Jul, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service!!!!!! The team were quick and efficient and I will definitely be using them again"
27th Jul, 2017 • Rating by: Tabatha • Contact: Kim • Job date: Jul, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and Kim were both fantastic to deal with. Had my chimney swept and also a bunch of firebricks replaced and re-mortared.
Very refreshing to have diligent tradespeople who communicate properly, deliver what they promise and provide cost effective services.
Highly recommended. See you guys next year"
25th Jul, 2017 • Rating by: Will • Contact: Ciaran • Job date: Jul, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This team of people is friendly, efficient and fast. They are personable and approachable something that's really important to me. I wouldn't hesitate in recommending them."
18th Jul, 2017 • Rating by: Nicola • Contact: Sam Connelly • Job date: Jul, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was great,turned up on time and did a fantastic job. Penciled in for next year.
Highly recommended."
9th Jul, 2017 • Rating by: alison • Contact: Ciaran Fitzpatrick • Job date: Jul, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Did a fantastic job removing an old metal chimney and patching over the roof. Very quick and efficient and excellent value. It was a job I knew had to be done but had put it off for years thinking it was going to be too complicated, but Ciaran and his team at Complete Chimney Care made it happen so easily and quickly. Would highly recommend them to anyone needing thier services!"
6th Jul, 2017 • Rating by: Gavin • Contact: Ciaran • Job date: Jul, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Sam was very prompt and efficient, and extremely polite. Would highly recommend."
4th Jul, 2017 • Rating by: Margaret • Contact: Sam • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy and great to deal with. Helpful (needed new firebricks, advised where to buy them, would have installed for me too but as they hadn't arrived, was shown how to install them - easy!). Certainly recommend. Very clean, tidy and professional in their work. Already penciled in for next year's clean."
30th Jun, 2017 • Rating by: Linda • Contact: Complete Chimney Care • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, good communication, arrived on time and left no mess - well done Complete Cimney Care!"
28th Jun, 2017 • Rating by: Caroline Clegg • Contact: Kim • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We heartily recommend this firm! They give prompt, efficient, cheerful service. They are quick, competent and clean operators, and we were delighted with the service we received."
23rd Jun, 2017 • Rating by: Marjory • Contact: Not known • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service."
22nd Jun, 2017 • Rating by: Farrel • Contact: Sam/Ciaran • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I highly recommend this business. Excellent customer service. I was having no end of trouble getting advice for a problem with my woodburner. Complete Chimney Care were very helpful and certainly go 'the extra mile'. Honestly, I cannot praise them enough. Thank you."
22nd Jun, 2017 • Rating by: Angela • Contact: Ciaran • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great response time - Fantastic service on the day, very timely."
21st Jun, 2017 • Rating by: Mikaele • Contact: Not sure • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was super impressed with the response and performance of Complete Chimney Care. They replied to my initial query over the weekend (which I definitely wasn't expecting) and arranged for a visit during the following week.
They arrived promptly on time, were polite, friendly, knowledgable and efficient. I'm sorry I can't recall the chap's name, but he was a credit to the business. Couldn't recommend this company highly enough."
17th Jun, 2017 • Rating by: Jon • Contact: Polite British Chap • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Very easy to make a booking exactly when I requested. Chimney cleaned with no mess left and very good inspection."
17th Jun, 2017 • Rating by: Denise • Contact: Kim • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thanks to Ciaran & Kim for a job well done! We required a chimney repair & clean done & were very impressed by the knowledge & skill of the team at Complete Chimney Care.
Have booked again for next year. Cheers guys
Gareth & Lil"
16th Jun, 2017 • Rating by: Gareth • Contact: Ciaran • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service. Arrived on time, did a great job, no mess, friendly, Would totally recommend."
15th Jun, 2017 • Rating by: Grant • Contact: Ciaran • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service from the time I sent my enquiry to the end of the job. I had to have my flue replaced. Ciaran showed up when he said he would, was very friendly - great sense of humour and a real pleasure to deal with. The ladies taking care of the admin side were fantastic too - will definitely be using them from now on."
12th Jun, 2017 • Rating by: Lesley • Contact: Ciaran • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 93% |
"Booking the appointment was seamless and arrived on time.
Chimney hadn't been swept for years so I imagine because of this some of the soot escaped through the seal of the vacuum just as he was finishing off. I assume as it had become too full. Chimney sweep shut it down pronto though when it did but still left a smell of soot for a while after. However will still definitely use again."
10th Jun, 2017 • Rating by: Jeremy Brown • Contact: Kim • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"great ! Easy to book, prompt and early turn up. Done very quickly, sociable and friendly by super professional!"
3rd Jun, 2017 • Rating by: Nina • Contact: Kim • Job date: Jun, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Polite, prompt and clean."
31st May, 2017 • Rating by: Jane • Contact: Sam • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly and prompt service, arrived on time and cleaned up after the job was done. Will be booking in again for next year's clean. Thanks heaps."
29th May, 2017 • Rating by: Laura • Contact: Ciaran • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a fantastic organisation. I have been trying to locate a decent chimney sweep for 4 months. I email them and they apologise for the delay in emailing back just over 24hrs later, Now thats unheard of in todays services. But not in this company. nothing was too much trouble. extremely proffessional, and very effecient.
Highly Recommend this company to all who are wanting the best and above."
25th May, 2017 • Rating by: Teresa • Contact: Sam • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great, professional. Thanks"
22nd May, 2017 • Rating by: Paul • Contact: Kimberly • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Very professional and easy to deal with. Thank you."
18th May, 2017 • Rating by: Brenda • Contact: Kim • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It was a painstaken job, Knocked down chimney which made of concrete and steel and fixed the hole. Ciaran you and your guys are trustworth. We won't let any others touch our multi-million asset. Thanks to nocowboys website as well. We are really grateful and surely will recommended both."
17th May, 2017 • Rating by: LISA • Contact: Ciaran Fitzpatrick • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt response to my intial email and then the chimney sweep was able to come a couple of days later. He worked quickly and efficiently and left the area clean. Would definitely use again."
16th May, 2017 • Rating by: Kerry • Contact: Kimberley • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These people were great. From the virtual front desk, the reminder prompts, the delivery of the service and the nice little note from 'Sooty' the chimney cleaner that was left. Recommended."
15th May, 2017 • Rating by: nick • Contact: About Complete CHimney Care • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"excellent fast and easy to deal with company with good communication
on time, clean and friendly service
topnotch!!"
8th May, 2017 • Rating by: harris • Contact: tina • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Fast and reliable. Will use again."
5th May, 2017 • Rating by: Amber • Contact: Kimberly Muncaster • Job date: May, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service - from booking to turning up at the house. No fuss, great care and cleanliness. Awesome. Booked for next year already."
29th Apr, 2017 • Rating by: Andy Hamilton • Contact: Kim Muncaster • Job date: Apr, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"A friendly, efficient company of workers, commenting on the overall safety of the fireplace, doing a thorough clean, and leaving my precious new (light coloured) carpet totally clean!
The paperwork was equally as efficient with reminders sent re booking in an equally friendly manner.
Recommend them for both their attitude and their work. The price is higher than some but the work is excellent!"
22nd Apr, 2017 • Rating by: Susan • Contact: Kim • Job date: Apr, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I first met Ciaran as he has cleaned our chimney over the last five years or so. He is straight talking, helpful, and very hard working. He also doesn't mind answering my stupid questions. His team and his Sub contractors are wonderful to deal with - always patient and happy to explain things. I couldn't recommend this company more highly!
Ciaran did a beautiful job of pulling down and rebuilding our chimney over three days, and he is the hardest working Sub-contractor I have ever had the pleasure of employing.
Susan McErlain?"
14th Apr, 2017 • Rating by: Susan • Contact: Kimberley Muncaster • Job date: Apr, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Another year, another professional job done to clean our chimney - great service and I don't even have to remember as Kim contacts me same time each year. I'd highly recommend using Complete Chimney Care. Great Team."
4th Apr, 2017 • Rating by: Lindsay • Contact: Ray • Job date: Apr, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job by Ciaran, who did a thorough clean of our chimney, everything was left clean and tidy afterward and was comforting to hear that the flue was still in good condition.
We have no hesitation in recommending Complete Chimney Care and have penciled a booking in for next year."
2nd Apr, 2017 • Rating by: John • Contact: Ciaran • Job date: Mar, 2017
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"They were on time and tidy in their work. Pleasant to talk to on the phone. Our first time having it cleaned and would ask them to come out again."
28th Mar, 2017 • Rating by: Wayne Widdowson • Contact: Kim • Job date: Mar, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome experience. Very easy and helpful to arrange a time.Then they completed the work with no fuss at all. Highly recommend and I will use again"
23rd Mar, 2017 • Rating by: Brendan McGoldrick • Contact: Ciaran Fitzpatrick • Job date: Mar, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Every year I use this company to service my fire-place and sweep the chimney. As always, they turned up right at the time they said they would be there, they were friendly, efficient and clean. I highly recommend this company and will always use them as their service never fails, year after year. Thanks again team!"
15th Mar, 2017 • Rating by: Lisa • Contact: Ciaran • Job date: Mar, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We experienced excellent service.
It was easy to arrange a convenient time & date for our chimney to be cleaned. Ray the chimney cleaner arrived exactly on time, was polite & professional and did a great job.
We have booked to have Complete Chimney Care clean our chimney again next year."
9th Mar, 2017 • Rating by: Alex • Contact: Ray • Job date: Mar, 2017
| Communication: | 80% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 60% |
| Overall: | 80% |
"On arranged day got text and voice mail from his office lady to come 2 hours earlier to which I agreed. He arrived and was finished in about 5mins! Then started to leave, I asked what about the "FREE Inspection" and he said: "The Bricks are ok - otherwise I wouldn't have cleaned it! I have been doing this for 22 years." I was expecting him to check the outside brickwork too, but he didn't."
9th Mar, 2017 • Rating by: Terence • Contact: Ciaran Fitzpatrick • Job date: Mar, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient and organised. The Best!"
1st Mar, 2017 • Rating by: Jerry • Contact: Ciaran • Job date: Feb, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First rate service, friendly, reliable, professional. Cheers"
14th Feb, 2017 • Rating by: Tony • Contact: Ciaran • Job date: Feb, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly, on time, efficient and did a great job!"
22nd Jan, 2017 • Rating by: Clare • Contact: Ciaran • Job date: Jan, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I emailed a request, you prompted replied the same day. Arrived on agreed date on time. Provided excellent advice to solve the problem myself.
Happy to rebook my chimney clean when ready."
9th Jan, 2017 • Rating by: Marc • Contact: Ciaran • Job date: Jan, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy and prompt to book, efficient and professional service with a smile. And quick follow up, too. All good."
7th Jan, 2017 • Rating by: Kiri • Contact: Ciaran Fitzpatrick • Job date: Jan, 2017
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arranged for the scaffolding quote and set up, performed the repair work quickly, cleanly and efficiently. We have used him to repair and sweep the chimneys in another property we own and the service was just as good then. We would recommend him 100%"
24th Sep, 2016 • Rating by: Raewyn • Contact: Raewyn Aprea • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Absolutely fantastic service. Ciaran was friendly, early, and professional. Highly recommended!"
22nd Sep, 2016 • Rating by: Lyall • Contact: Ciaran • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Ciaran arrived early, politely checked if it was OK that he was early, and promptly got on with cleaning our (very dirty!) chimney. He was done in record time, and left the hearth and surrounding area cleaner than it was when he started. Also brought to my attention the broken air pipe that needed replacing and recommended a place where I could get one. And all with a wonderful Irish lilt!"
20th Sep, 2016 • Rating by: Christine • Contact: Ciaran Fitzpatrick • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service and advice, highly recommended."
19th Sep, 2016 • Rating by: Seaton • Contact: Ciaran Fitzpatrick • Job date: Sep, 2016
| Communication: | 70% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 88% |
"Very friendly. Easy to deal with. Bit more communication would have been good but overall very happy."
19th Sep, 2016 • Rating by: hadleigh • Contact: Kimberly Muncaster • Job date: Sep, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 93% |
"Completed the work on-time. Efficient and reliable."
19th Sep, 2016 • Rating by: Rojaa • Contact: Rojaa Matlakunta • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt response to my request for chimney sweep and repair. Ciaran is a cheerful guy who does an excellent job. He arrived on time, quickly assessed and got on with the job, left the area clean. I will use this company again."
18th Sep, 2016 • Rating by: Robin • Contact: Ciaran Fitzpatrick • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived on time and was very quick and efficient. Would highly recommend his services."
17th Sep, 2016 • Rating by: Ross • Contact: Ciaran Fitzpatrick • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great friendly service and good advice, thanks Ciaran"
8th Sep, 2016 • Rating by: Todd • Contact: Ciaran • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly, punctual, flexible. Very easy to deal with"
7th Sep, 2016 • Rating by: Claire • Contact: Ciaran Fitzpatrick • Job date: Sep, 2016
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Great service by Ciaran at Complete Chimney Care. Same day response and booking via email, came promptly at scheduled time and good job completed with a smile. Would recommend to anyone in need of chimney care services."
3rd Sep, 2016 • Rating by: Rebecca • Contact: Ciaran Fitzpatrick • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We are always really pleased with the service provided by Ciaran and Kim - thanks again"
2nd Sep, 2016 • Rating by: Christine • Contact: Ciaran Fitzpatrick • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient, professional and friendly service. Did everything as agreed and done with a smile. Thanks."
2nd Sep, 2016 • Rating by: Shane • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service! Emailed my query and had a call back within minutes. Kim explained the process, pricing and asked for tenants contact to make it easier for me. Best service I've had in years :). Would recommend them every time."
31st Aug, 2016 • Rating by: Natasha • Contact: Kim • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This was the first time I used Complete Chimney Clean and we booked them for a chimney sweep. Ciaran was on time and friendly. He talked me through what he was doing as our chimney was in a bit of a state. He made sure that there was no dust or residue left. He asked if I want a reminder in 12 months time for a sweep."
31st Aug, 2016 • Rating by: Nicole • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and Kim were great to deal with and Ciaran did a great job on cleaning the fireplace. Really happy and would definitely use them again."
30th Aug, 2016 • Rating by: Lucy • Contact: Ciaran and Kim • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Needed an urgent clean and inspection done so rang Complete Chimney as had used them previously at another property. Time was booked for 9am the next day and Ciaran turned up on time and efficiently completed the job. Fantastic service with a smile. Definitely recommend this business."
27th Aug, 2016 • Rating by: Emily • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the third time we've had Ciaran for a chimney sweep, and I would absolutely recommend him. Kim, who manages the bookings, is wonderful to deal with, and Ciaran is consistently on time, efficient and able to give specific, helpful advice around the needs for repairs/replacement."
26th Aug, 2016 • Rating by: Rachel • Contact: Ciaran Fitzpatrick • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt, timely, excellent service. Ciaran very friendly but professional. Cleaned chimney and fixed bricks in very quick efficient manner. Tidied up after himself. Wld highly recommend."
25th Aug, 2016 • Rating by: Rachel • Contact: Cairan • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 93% |
"Ciaran did a brilliant job in cleaning our fireplace, could not have been more helpful and we are more than happy to recommend him to our friends."
25th Aug, 2016 • Rating by: Ray • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent installation of a replacement new Woodburner , high quality job done on time , clean and tidy . Even helped with the clear up of old burner! Good advise from a professional ."
23rd Aug, 2016 • Rating by: Allan • Contact: Cairan • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Prompt efficient and friendly service. Would definitely recommend."
20th Aug, 2016 • Rating by: Nic • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a great service! The whole team at complete chimney care were friendly, fast and efficient."
20th Aug, 2016 • Rating by: Simone • Contact: Ciaran Fitzpatrick • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"nice people done the nice job"
17th Aug, 2016 • Rating by: steven • Contact: ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service - needed the job done asap and Ciaran was onto it that afternoon."
17th Aug, 2016 • Rating by: Paul • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service both via contact person and Cairan who came out for the job. Very professional and thorough
Highly recommend them"
17th Aug, 2016 • Rating by: Emma • Contact: Cairan • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really great work done by Ciaran. He has been completely reliable, prompt with personal friendly service. Communication was excellent keeping us informed all the time as to when things would happen. All round a fantastic job and very highly recommended."
16th Aug, 2016 • Rating by: David • Contact: Ciaran Fitzpatrick • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super efficient, on time and very friendly and polite"
16th Aug, 2016 • Rating by: Claudia • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Cieran completed our chimney maintenance quickly, arrived on time and provided me with some information about how to keep our fireplace flue working well to prevent a chimney fire. A great team, very friendly and easy to work with. Thanks again!"
15th Aug, 2016 • Rating by: Linden • Contact: Cieran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Mine wasn't a simple job. It required a few visits to get the job completed. Complete Chimney Care delivered with each visit, delivering not only the advice I needed but also the service that made things happen. Ciaran is my go too guy for my fireplace needs from now on. I value safety and results and I was delivered that. He even said "I couldn't sleep at night connecting that". Ciaran backs his work with ethic and a professional execution."
15th Aug, 2016 • Rating by: Campbell • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care delivered a fine service. Ciaran arrived as agreed. I was fully consulted by Kim about appointment changes. Ciaran efficiently cleaned and inspected two chimneys – a double chimney. He went beyond his job description, when he removed a cracked concrete ledge inside the dining room fire place – preparatory to installing a gas fire. He also provided useful advice about the characteristics of the chimneys – one smaller than the other - and about safety regulations for working on the roof. Thank you."
12th Aug, 2016 • Rating by: Bruce • Contact: Ciaran Fitzpatrick • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 90% |
"Turned up as booked, did the job as booked - easy.
Very pleasant guy too."
12th Aug, 2016 • Rating by: Darryn • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 98% |
"Great job very helpful and professional. He arrived a little late but explained and job was done to a high standard."
10th Aug, 2016 • Rating by: Wetini • Contact: Jessie • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A very professional approach to business.
Fast and efficient and great follow up. I have felt as though this company really cares about their clients. Will definitely use them again."
9th Aug, 2016 • Rating by: Sue • Contact: can't remember his name • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt, professional and efficient services. I would thoroughly recommend Complete Chimney Repair"
8th Aug, 2016 • Rating by: Mike • Contact: MIke • Job date: Aug, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
"Gave me an email within hours of requesting an appointment. Showed up 5mins early ????"
8th Aug, 2016 • Rating by: Rachel Craig • Contact: Ciaran • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great, quick customer service. Really easy to deal with and even the technician was really friendly. Highly recommended"
5th Aug, 2016 • Rating by: Amir • Contact: Kimberly Muncaster • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic! Excellent telephone communication and Prompt response.. Arrived on time.. Really friendly and did a great job...Thanks so much."
4th Aug, 2016 • Rating by: Dale Sutherland • Contact: Cieran Fitzpatrick • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great professional service. Lovely people, quick responses and helpful. We used them for a complete chimney replacement. Was easy as. Best thing I liked as a working professional, they kept you informed of timing and stuck to there word.
Would highly recommend them to any one looking for a chimney work. We would use again without hestitation."
2nd Aug, 2016 • Rating by: Tash • Contact: Natasha Loulanting • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service"
1st Aug, 2016 • Rating by: Ryan edwards • Contact: Cairan • Job date: Aug, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great professional service. Would highly recommend them to any one looking for a chiminey install."
29th Jul, 2016 • Rating by: Clint • Contact: Cieran fitzpatrick • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, we use them every year for our chimney sweep. Quick and painless service. Highly recommended."
28th Jul, 2016 • Rating by: Bill • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick to quote, turned up on time (subbies too!) and did the job. Happy, helpful and made everything so easy. Wish all trades were this good."
27th Jul, 2016 • Rating by: Michael • Contact: Kerian • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Wonderful job - quick, efficient and friendly. -"
27th Jul, 2016 • Rating by: Trisha • Contact: Ciaran Fitzpatrick • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleased with same day service, Ciaran was prompt, efficient, professional and a tidy worker. Highly reccomended.
I am looking forward to safe, clean heating."
26th Jul, 2016 • Rating by: Michelle • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Thank you Ciaran! The new Metro Tiny Ped fireplace is doing its job keeping this place warm and toasty. We couldn't have done it with out you guys and the price didn't break the bank either!"
25th Jul, 2016 • Rating by: Andrew • Contact: Mac • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Friendly efficient 'no fuss' job - thank you"
25th Jul, 2016 • Rating by: Marianne • Contact: Jesse? Josh? • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A"
25th Jul, 2016 • Rating by: Ben • Contact: Ben • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy to make an appointment and Ciaran was punctual. He warned us that we would need a replacement flue, but when he came to install it, he found that he was able to clear the old flue and so saved us a lot of money. We are now enjoying a clean burning fire with no smoke. Very pleased with the whole experience."
25th Jul, 2016 • Rating by: Allison • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Kimberley was very efficient at getting back to me to arrange a time for our chimney clean and the job was completed by Jesse the next day! Great service, we are very happy, and would definitely recommend this business."
23rd Jul, 2016 • Rating by: Christine • Contact: Jesse • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We contacted Complete Chimney care, because the earlier chimney care company didnt do a decent job , where as with these guys we had a constant stream of good communication fees info given upfront and they came when they said they would and did a good job. i will use their services again."
22nd Jul, 2016 • Rating by: Yash • Contact: Ciaran and Kimberley Munster • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. Ciaran came on time and was very friendly and efficient. Will definitely use Complete Chimney Care again next year!"
22nd Jul, 2016 • Rating by: Sara • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Great communication, quick & tidy job. Thanks!"
21st Jul, 2016 • Rating by: Emma • Contact: Jesse • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic quick and professional service from the team. Highly recommended!"
21st Jul, 2016 • Rating by: Shelley Martin • Contact: Kimberly Muncaster • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was very friendly, was on time, and the work was carried out efficiently and very well done. Very happy we now have a safe and functioning fireplace/chimney!"
21st Jul, 2016 • Rating by: Hayley • Contact: Ciaran Fitzpatrick • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I contacted Complete Chimney Care and had a phone call within a couple of hours to arrange a time. Ciaran turned up bang on time, (which meant I got to work on time!). As I had recently had the house repiled I was concerned about the state of the chimneys but he checked them and reassured me they were structurally sound, cleaned them and left - no mess and no fuss. I will see them again next year! Thanks for a great job."
19th Jul, 2016 • Rating by: Gillian • Contact: Ciaran Fitzpatrick • Job date: Jul, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 85% |
"Awesome job. They came and cleaned the chimney less than 24 hours after first contact. Easy and good service :)"
19th Jul, 2016 • Rating by: Andrew • Contact: Kimberly Muncaster • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Faultless. Turned up right on time, was pleasant to speak with, careful of the property in the lounge, did a "no mess Charlie" job! (you have to be a certain age to remember that slogan, for an old ad!)
Would highly recommend."
19th Jul, 2016 • Rating by: Rosalind • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent Service! Arrived on time, swift job done very professionally. Very knowledgeable and helpful. Thx."
18th Jul, 2016 • Rating by: Elisa jeffrey • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, called and offered times day after email enquiry. Person servicing the flue explained what he was doing and possible reasons for build-up - double bend and possibly dampish wood."
18th Jul, 2016 • Rating by: David • Contact: not sure • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was very professional, efficient and he communicated very clearly about the procedure and results. Very impressed."
18th Jul, 2016 • Rating by: Dorothy • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Thankyou for a professional job, very friendly an helped me with a broken part that no one else could fix, I have booked for next year. I have had some cowboys for 27 years.. hope this company stays around for a long time"
12th Jul, 2016 • Rating by: Lynette • Contact: Handsome Irish man • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service was very friendly, efficient and seems to have worked perfectly. Highly reccomended."
10th Jul, 2016 • Rating by: Tim • Contact: Ciaran • Job date: Jul, 2000
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good Job ...!!!"
10th Jul, 2016 • Rating by: Gaurav • Contact: Gaurav • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent repeat service. They notified us and job was done. They also provide note for our insurance."
10th Jul, 2016 • Rating by: Stephen • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a great job of cleaning our two chimneys. Really friendly and professional. Would definitely use these guys again."
8th Jul, 2016 • Rating by: Dan • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. I use them every year and they call me at the same time to book in their service. They are prompt and efficient and very clean and respectful. Job done in no time at all. Highly recommend them. Good price too."
8th Jul, 2016 • Rating by: Lindsay • Contact: Jessie • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys are awesome. Highly recommend them."
7th Jul, 2016 • Rating by: Simon • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic"
5th Jul, 2016 • Rating by: Anna • Contact: ? • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic job! Easy, and they even fixed something that was broken on the fireplace!"
5th Jul, 2016 • Rating by: Lance • Contact: Jesse • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good job. Great team and devices. Would recommend to all my friends."
4th Jul, 2016 • Rating by: Peter • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good Job, Friendly and Efficient. Would recommend to friends."
4th Jul, 2016 • Rating by: jonas • Contact: Ciaran • Job date: Jul, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The team were friendly and helpful to deal with from the office through to the frontline. The work required was clearly outlined and carried out in a professional and considered manner - Ciaran was even happy to answer all my silly questions as well! Our chimney was taken down, but would definitely use again or recommend to others."
1st Jul, 2016 • Rating by: George • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Friendly and efficient to deal with. Great team from the office through to the installation team. cheers.!"
29th Jun, 2016 • Rating by: Charlotte • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"A really great team and service. Excellent communication and were great answering all my questions."
29th Jun, 2016 • Rating by: Marlon • Contact: Kimberly & Jesse • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"A lovely team to deal with - from the first call through to the chimney clean. The cleaner was prompt, polite, fast and thorough. Would use this company every time."
29th Jun, 2016 • Rating by: Caroline • Contact: Tina • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I heard about complete chimney care through a friend, they were extremely helpful and accommodating. Excellent service."
28th Jun, 2016 • Rating by: evona • Contact: Cieran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was very polite and friendly, service was very efficient, he came on time as promised. He bird-proofed my chimney today even with the bad weather - was lucky enough that the rain had stopped when he came. He also did the cleaning of my chimney a few weeks ago, was able to fit in my booking in the midst of his busy schedule. I had always contacted Complete Chimney Care for cleaning and maintenance each year since we moved to this house. Thanks to Ciaran and his team! Would definitely recommend his service!!!"
27th Jun, 2016 • Rating by: Shella • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I contacted this company on a recommendation. Thanks for the clean chimney and appreciate the honesty of being told my chimney needs work done before I use it. I've not doubt they will be just as efficient carrying out the repair."
26th Jun, 2016 • Rating by: Aine • Contact: Jesse • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Polite efficient service, and our chimney hadn't been used in nearly 20 years! So thanks for your perseverance and efficiency in getting this done for us!"
25th Jun, 2016 • Rating by: Jayne • Contact: Complete Chimney Care • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service was quick and efficient. Gave plenty of notice and tidied up after. Would highly recommend these guys."
24th Jun, 2016 • Rating by: Matt and Amy • Contact: Ray • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had my chimney swept last year promptly friendly and efficiently, they remembered me and sent an email to remind me the year had gone by, if they didn't do this it would have been another one of those jobs that you never get round to booking.
Again the same prompt friendly and efficient service.
This team run a great operation and we are safe and sound for the rest of the winter.
Highly recommended."
22nd Jun, 2016 • Rating by: Helene • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Job done very well and very quick.
Communicated the issue very well and after resolving it explained what was done. Very thorough.
Thanks"
22nd Jun, 2016 • Rating by: Michelle • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Fantastic Fast Service - arrived early. Left everything clean afterwards and went the extra mile to come to see us out of area."
21st Jun, 2016 • Rating by: Nina • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 80% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Good job. Snappy booking. Turned up when promised. Nice clean job. Happy to recommend and use again"
21st Jun, 2016 • Rating by: David • Contact: Kimberly Muncaster • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"They are fast, friendly, competent and demonstrate integrity"
21st Jun, 2016 • Rating by: Michelle • Contact: Tina Whineray first contact • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic all round from the booking, quick call back and email. Turned up on time, friendly and knowledgeable. Quick job and comprehensive safety check. Thanks"
21st Jun, 2016 • Rating by: Andrew • Contact: Kim • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Our fireplace was constantly billowing out smoke. We tried a few suggestions from others but nothing seemed to fix it. Looking on No More Cowboys we found this company and now Ciaran has fixed the problem. We found Complete Chimney Care to be very professional and knowledgeable. We are now enjoying a warm cosy home, without the smoke.
We would definately recommend them to others."
21st Jun, 2016 • Rating by: Brian • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a great job :)"
19th Jun, 2016 • Rating by: Jennifer • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had our Chimney removed. The job done was fantastic. Service was quick and reliable. Thoroughly recommend."
17th Jun, 2016 • Rating by: Cameron • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great service. Ciaran and Jesse were friendly and explained all the options for the job. Kim was fast and efficient with contacting and replying to emails. Nice, easy and up front company to deal with."
17th Jun, 2016 • Rating by: Susie • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Knowledgeable, fast and efficient."
17th Jun, 2016 • Rating by: Matt • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast, friendly and very tidy. Would definitely recommend their services."
17th Jun, 2016 • Rating by: Jek • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent company to deal with. Prompt, efficient. I cannot fault them. Pleasant to deal whilst in my home. I have already recommended this company. Thanks,"
17th Jun, 2016 • Rating by: Brenda • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very professional work, and on-time, and friendly people. Would have no reservation in recommending to others."
17th Jun, 2016 • Rating by: Bob • Contact: Claran and Kim • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very good, quick service. Would recommend to others."
16th Jun, 2016 • Rating by: Seema • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Could not rate higher, service was excellent, fast and personable. Comunication from Complete Chimney Care's admin was also excellent when organizing the appointment.
I recommend them highly."
16th Jun, 2016 • Rating by: Amber • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service - prompt and thorough."
16th Jun, 2016 • Rating by: Darryl • Contact: Kimberly Muncaster • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Refreshing to do business with - job well done and hassle free to arrange."
15th Jun, 2016 • Rating by: Eileen • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"very good service. recommended."
15th Jun, 2016 • Rating by: Weihong Ji • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A great experience, Ciaran arrived on a timely manner. He explained what was involved and how long it will take. He took care in ensuring a drop sheet was used and minimised dust throughout the clean. He explained a couple of things with respect to the importance of having the chimney swept annually. We will see you again in a years time. Highly recommend the services of Complete Chimney Care."
14th Jun, 2016 • Rating by: Praful • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First time using Complete Chimney Care and they were prompt, friendly, very helpful, arrived on time and cleaned up after the job. Also was provided with tips about the wood we should use. Will definitely use again. Highly recommend!"
14th Jun, 2016 • Rating by: Mick • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service."
14th Jun, 2016 • Rating by: Cathy • Contact: Ciarin • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast reliable service"
14th Jun, 2016 • Rating by: andrea • Contact: ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran priced and completed a job at quick notice.
Everything was done on time - highly recommended."
14th Jun, 2016 • Rating by: Don • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I like to use local businesses, so was very pleased to find Complete Chimney Care in the neighbourhood. I found them very friendly and efficient. The booking was a breeze, Kimberley got back to me within the hour with a time that suited me. Ciaran was very prompt and managed to get a considerable amount of soot out of my chimney with no mess. Highly recommended :) Roz"
14th Jun, 2016 • Rating by: Roz • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We were so grateful to get quick, professional service and advice.Jessie was so reassuring to our daughter that the fireplace was now safe to use."
13th Jun, 2016 • Rating by: Debbi • Contact: Jessie • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Friendly and efficient service. Will use again :)"
13th Jun, 2016 • Rating by: Billie • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Found Complete Chimney Care team to be really good to deal with. Communication with me was excellent and the job was done quickly. The clean up of the site was also excellent. Would definitely use them again."
13th Jun, 2016 • Rating by: Julie • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service friendly and got the job done quickly and efficiently"
13th Jun, 2016 • Rating by: Daisy • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Wonderful service, booked in promptly and work was completed to a high standard. Lovely team of people, I am planning to book them in again for next year! Would recommend them to everyone"
13th Jun, 2016 • Rating by: Neroli • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"0n time in fact early and advised so, frm office. good comunication between office myself and the sweep(Ciaran)
Polite and cheerfull ,knew his job,a true professinal will defininately use again
Thks"
11th Jun, 2016 • Rating by: MBW • Contact: Bernie & Maria • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Turned up on time and very polite and professional. Nice job."
11th Jun, 2016 • Rating by: Lawrie • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly helpful person who made the booking, fitted us in at short notice, pleasant guy who did the job, left the house clean. Price was as posted on the website. Will use them again next year."
10th Jun, 2016 • Rating by: Susan • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"He was on time, super efficient and very polite chimney sweeper!!! highly recommend this company to all my family and friends with fireplaces!!"
10th Jun, 2016 • Rating by: Mark • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Phoned on Tuesday - repaired on Thursday and less than the quoted price. Learnt a huge amount about chimenys from the booking person - you guys rock - would strongly recommend to others"
10th Jun, 2016 • Rating by: vickie • Contact: ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great job, would recommend to others and enlist them again."
9th Jun, 2016 • Rating by: Shelley • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service quick responce."
9th Jun, 2016 • Rating by: Craig • Contact: Ray • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great company, booked quickly, on time, fast and rally clean. Would highly recommend to anyone."
9th Jun, 2016 • Rating by: Sarah • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The service is really great. Very polite on the phone and keep to their word. Their work was very immaculate and I will most certainly remommend them to my circle."
9th Jun, 2016 • Rating by: Miguel Menezes • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome, friendly service. I will use these guys again next year."
9th Jun, 2016 • Rating by: Kristin • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"On time, fast and efficient, would highly recommend."
9th Jun, 2016 • Rating by: Callum • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very punctual and very quick - great service!"
9th Jun, 2016 • Rating by: Adria • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"On time, knowledgeable, tidy and did a good job. Will definitely use again."
9th Jun, 2016 • Rating by: david • Contact: ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Extremely punctual, considered all options and preserved to complete what appeared to be an awkward job. Very knowledgeable and professional in his approach."
9th Jun, 2016 • Rating by: Beth • Contact: Beth Norwood • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Sweep arrived on time and very efficiently cleaned the chimney. He was cheerful and fast. I'll certainly use again."
8th Jun, 2016 • Rating by: Ruth • Contact: cairan Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Turned up on time, did a fast & clean job & went on to do a job for a friend of mine. Very happy with the service provided."
8th Jun, 2016 • Rating by: Melissa • Contact: Cieran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Complete Chimney Care is so user friendly. Kim and Tina were both efficient and informative during the booking process. Jesse turned up on time and was thorough with his inspection and clean. A great service that I'll be using again next year."
8th Jun, 2016 • Rating by: Megan • Contact: Jesse • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Great service. They went out of their way to fit us in promptly. Arrived on time and had the job done with no fuss. Really friendly as well"
8th Jun, 2016 • Rating by: Jenae Valk • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Turned up earlier than arranged, replaced flue as discovered on earlier visit to clean chimney that old one too rusty to clean and then that old one was split. Clean and fast replacement."
8th Jun, 2016 • Rating by: Maurice • Contact: Claran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This was our first time needing a chimney inspection / clean and we were delighted with the service and advice from Ciaran. He turned up at the time arranged and was friendly, reliable and efficient. We will definitely use Complete Chimney Care for future service. Thank you."
7th Jun, 2016 • Rating by: Scott • Contact: Ciaran Fitzpatrick • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived promptly with a friendly, happy smile, no mess! Definitely use again. "Chim Chim cher-ree, Chim cher-roo!""
7th Jun, 2016 • Rating by: Sandy • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, turned up on time, very friendly prompt service,
no mess for me to clean."
7th Jun, 2016 • Rating by: Neville • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I jumped on the "No Cowboys" website (after a bad experience from another company the week prior) and found Complete Chimney Care. I read the great feedback so contacted them. Ciaran was prompt, friendly and efficient. Happy with the service I got and impressed with the option for a reminder next year. Thanks guys. :)"
7th Jun, 2016 • Rating by: Mel • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the service, pleasant to deal with and fitted me in at short notice. Quick and efficient, will definitely re-book next year."
7th Jun, 2016 • Rating by: Felicity • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service! Very quick and efficient. Was extremely happy ???? Thank you"
7th Jun, 2016 • Rating by: Sandra • Contact: Via ran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Very, very happy with the entire process of Complete Chimney Care. Professional and friendly. At first look of our chimney we were quickly informed that it was not safe to use and given as much information as possible. The service was excellent. Highly recommend this company and will definitely be using again next winter."
7th Jun, 2016 • Rating by: Jacki • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Good advice, clean and efficient job."
7th Jun, 2016 • Rating by: jonathan • Contact: Kimberly Muncaster • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Really easy to book and the actual Chimney clean and inspection was thorough and efficient. I would happily use Complete Chimney Care again next year!"
7th Jun, 2016 • Rating by: Kelly • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very easy to book using the website. I also spoke to Kimberly who was very helpful.They were very busy and arranged to come out the following week. Arranged the time and as I could not be at home left the key out for them. They let me know when the job was completed and of course emailed the bill, which was great as also meant didn't have to be at home to pay them. The firebox was very clean and the surrounding area in the lounge also left clean, you wouldn't have known they had been which was great no ash left anywhere. I have used other chimney companies and they are the first ones to ask if I am happy to be contacted next year at the same time. Love that means once less thing for me to remember. Would highly recommend these guys very professional."
5th Jun, 2016 • Rating by: Ella • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Did an awesome job in such a short amount of time. So pleased with the result and was very easy to talk to :)"
3rd Jun, 2016 • Rating by: Olivia • Contact: Ciaran • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I was so pleased that Kim was able to squeeze us in at such short notice. Super fast at communicating with me and the chimney sweep was on time and did a thorough job. I can highly recommend this business. We've already booked them in for next year too. Thanks so much"
2nd Jun, 2016 • Rating by: Louise • Contact: Kim • Job date: Jun, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great team that knew what they where doing. Told us that we didnt require access to the roof and the clean could be done from the ground. Would be booking in another service for next year"
30th May, 2016 • Rating by: Scott • Contact: Kimberly • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"very happy with the service i received. Punctual,excellent job done with no mess."
29th May, 2016 • Rating by: Miranda • Contact: jesse • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Punctual, fast, pleasant & cleaned up afterwards. Highly recommend."
29th May, 2016 • Rating by: Bob • Contact: Jesse • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Polite, helpful, punctual, efficient, no complaints whatsoever."
29th May, 2016 • Rating by: Claire • Contact: Kimberly? • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the prompt friendly service provided by Ciaran and the team at Complete Chinney Care. This is the second year I have used this company and I will continue to do so as the job is always done quickly and with no mess left at the conclusion of the job. If there are any special instructions regarding your chimney I.e can only be cleaned from the roof, they will put these notes on your file which means the job can be done first time. I would highly recommend that you use these guys for all your chimney needs."
27th May, 2016 • Rating by: Kirsten • Contact: Ciaran • Job date: May, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 90% |
"Very happy with service. Prompt and no mess left. Will use again"
24th May, 2016 • Rating by: Glenn • Contact: Unknown (wasn't home) • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Arrived on time & was very tidy & no mess with the chimney clean. Happy to recommend."
22nd May, 2016 • Rating by: Ali • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service and clean, Jesse was great chatting with the kids, left the area spotless. Have booked them already for next year."
20th May, 2016 • Rating by: Kristin • Contact: Jesse • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great fast booking (same day) arrived on time and was done promptly. Great service. Highly recommended"
19th May, 2016 • Rating by: James • Contact: Ciaran Fizpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complicated fireplace insert installed into existing masonry chimney. Job done and this customer is very happy. Support and advice from Kim in the office was much appreciated"
19th May, 2016 • Rating by: Cherie • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good experience. I was able to make an appointment the day after my call and at a time that was convenient. They confirmed it and Ciaran arrived on time. He explained the work, did it quickly and well and was on his way. Looking at getting them to do some further work for me in the future."
19th May, 2016 • Rating by: Esther • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very quick booking and communication over the phone. Highley recommend this service/company."
19th May, 2016 • Rating by: Shay • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were fast, efficient, friendly. I would highly recommend."
19th May, 2016 • Rating by: Angela • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Emailed to make an appointment and had a prompt response with proposed appointment which worked for me. Turned up on time and did a stellar job, leaving everything clean and tidy."
18th May, 2016 • Rating by: Glenda • Contact: Kimberly Muncaster • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, prompt communication and it was quick and easy. Would definitely recommend :)"
18th May, 2016 • Rating by: Corinne • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, efficient, polite, friendly, professional. Thanks"
18th May, 2016 • Rating by: Mariella • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great Service. Very quick and efficient when booking and Ciaran provided a quick and clean service. He was also able to answer my queries and give me some great advice. Would recommend to everyone and would definitely use their services again. Cheers, Adam"
18th May, 2016 • Rating by: Adam • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"super friendly polite and efficient totally recommend him
thanks murray"
18th May, 2016 • Rating by: murray • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had my chimney fixed last winter as water went through and settled on top of the wood burner after a heavy rain. Ciaran came and did I really good amount of sealant around the base of the chimney. It never leaked again. Ciaran was polite and a pleasure to deal with!"
18th May, 2016 • Rating by: Shella • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Efficient, polite, professional, on time and gave good advice. We switched to these guys some time ago after another company did the wrong thing and they have been great since. Reasonable price, they follow us up each year which is what we like."
18th May, 2016 • Rating by: Marian • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Stoked with these guys, super fast reply after I sent in my enquiry and my chimney was swept and cleaned two days after. Super friendly and helpful staff will difinately recommend! Thanks a million"
18th May, 2016 • Rating by: Katriya • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Responded quickly to the initial website contact and set up job for beginning of the following week. Arrived on time and completed job in an efficient and friendly manner. Competent, friendly & good communication Cheers Ciaran & Kimberly"
18th May, 2016 • Rating by: John Stevenson • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very easy to organise a convenient time. Punctual. Quick job and no mess at all!! Very impressed with this service."
18th May, 2016 • Rating by: Celia • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was thrilled to bits with the service I received - the care and respect shown in my home by simple actions such as the use of a drop sheet to keep my floors clean, and the pleasant, friendly demeanor of Ciaran and his workmate. The experience was made simple and hassle-free. I thoroughly recommend Complete Chimney Care to anyone who needs a chimney serviced."
17th May, 2016 • Rating by: Anne • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a great job; I am very happy with the service. I was able to get a booking easily, he was on time, really friendly, he was super quick (in and out in around 15mins) and left no mess. Was very impressed! Will definitely use them again."
17th May, 2016 • Rating by: Alice Burton • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"great service, awesome fast communication."
17th May, 2016 • Rating by: Yael • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast clean polite and efficient. Used them last year too. Good service, on time. Will definately use them again next year."
17th May, 2016 • Rating by: Robert • Contact: Kimberly • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, very happy with the service. Rang their office and they were able to fit in a time slot that worked well. Ciaran was on time, really friendly, he was very quick and left no mess, was really impressed. Have used for the 2nd time and will be using again in the future. Would highly recommend them"
17th May, 2016 • Rating by: Ana • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Turned up when they said, very quick, clean & tidy. Wouldn't hesitate to recommend extremely professional."
16th May, 2016 • Rating by: Raewyn • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, friendly and professional. Turned up on time, which is always a bonus, and cleaned up after work completed. Thanks Ciaran"
16th May, 2016 • Rating by: Carmel • Contact: Carmel Cournane • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super impressed by the service from Complete Chimney Care! Cieran turned up on time (which is so rare these days!!!) with a smile and a great attitude. He performed the job in a very speedy manner and was very polite and easy to deal with. Would highly recommend these guys and will use them again for sure!"
16th May, 2016 • Rating by: Kate • Contact: Cieran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Excellent service. Prompt friendly response by phone. Turned up exactly on time and did a good job"
15th May, 2016 • Rating by: Mike • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Booked online, very fast response the next morning and flexibility over booking a time that suited me in the early morning before work. Ciaran turned up exactly on time. Unfortunately there was a problem with the wood burner which meant it was unsafe and needed to be replaced. Gave good advice on how to go about replacing it. The office contacted me shortly after to provide advice and an estimate for replacing the wood burner, and didn't charge me for the callout. Would recommend."
13th May, 2016 • Rating by: Nathalie • Contact: Kimberley muncaster • Job date: May, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Friendly, reliable ,efficient."
13th May, 2016 • Rating by: alison • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, came at short notice, very good at his work, No mess or fuss, had inquisitive 5yr old at home sick and he answered all questions asked. They offer to pencil you in for a yearly service with reminder email as well. 10/10"
13th May, 2016 • Rating by: Lana • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient and super friendly service from the whole team, will definitely use again."
12th May, 2016 • Rating by: Michelle • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service! Very professional and efficient."
12th May, 2016 • Rating by: Joy • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleased with their efficient, knowledgable and friendly service and good communication."
12th May, 2016 • Rating by: Alexa • Contact: Jesse and Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I was very pleased with the service. Good communication, prompt, helpful, courteous, careful and thorough. I would recommend them."
11th May, 2016 • Rating by: jenny • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Complete Chimney Care's customer service and communication is excellent and the installation of our Warmington woodburner by Ciaran was helpful and efficient. I will definitely use them for all future maintenance required."
11th May, 2016 • Rating by: Susan • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, Ciaran was on time, polite and knowledgable. He quickly determined that the chimney was serviceable.
Would recommend him to anyone needing chimney work"
10th May, 2016 • Rating by: Chris • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service thanks"
10th May, 2016 • Rating by: Elly • Contact: Ciarin • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Ciaran was on time, super friendly, made absolutely no mess, and was very quick. Second year we've used Complete Chimney Care and we will be doing the same next year. I would highly recommend them."
9th May, 2016 • Rating by: Mary • Contact: Mary Beattie • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, from booking the job through to completion. This is our second year using Complete Chimney Care and will continue to do so."
9th May, 2016 • Rating by: Abi • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The team at Complete Chimney were great - from beginning to end. Their communication ahead of the job was speedy, friendly and efficient and Jesse doing the work was fantastic - a lovely guy, called ahead of arrival, was on on time and did a great job. We will definitely use them again."
9th May, 2016 • Rating by: Cherelle • Contact: Jesse • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"On time and no mess. See you next year."
8th May, 2016 • Rating by: Ken • Contact: Jesse • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent and efficient work at a good price."
8th May, 2016 • Rating by: Colleen Berry • Contact: Ciaran Muncaster • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work, very fast and on time."
7th May, 2016 • Rating by: Nancy • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work, arrived on time and completed the sweep quickly with no mess."
7th May, 2016 • Rating by: Robert • Contact: Ciaran • Job date: May, 2016
| Communication: | 80% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 83% |
"Great job. Quick easy contact. Highly recommend"
7th May, 2016 • Rating by: Daniel • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent job - clear communication, on time, neat job and efficient. Highly recommend and will use again. Cheers guys."
6th May, 2016 • Rating by: Stephanie • Contact: Ciaran and Tina • Job date: May, 2016
| Communication: | 0% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 73% |
"Very fast and efficient, a pleasure to deal with, I will be using them again and I would highly recommend"
6th May, 2016 • Rating by: James • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a great job, arrived on time and was very efficiently and cleaned up after. Highly recommend."
6th May, 2016 • Rating by: Rhonda • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 98% |
"Clear communication and easy to book. Fast efficient service"
6th May, 2016 • Rating by: Vanesha Din • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Efficient and on time. Great service."
6th May, 2016 • Rating by: Paul • Contact: Ciran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great communication, booking and sorted the job with some advice and comment on my firebox. No more needed."
6th May, 2016 • Rating by: david • Contact: cant remember • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I used Complete Chimney Care for a rental property in Western Springs. The company is pleasure to deal with. Tina booked the service in really quickly, she was super friendly and professional and Ciaran runs a great business. This is the second time I've used this business and wouldn't hesitate to recommend them. Very efficient, really tidy and fantastic communication. Great service all round."
4th May, 2016 • Rating by: Fiona • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I saw Ciaran working locally, took his card and called to book an appointment. It was all handled by his office very quickly and professionally. He turned up early, did the job promptly and without any mess and took the time to explain to me how it all works and also that insurance companies sometimes require annual cleaning to comply with their conditions, which I hadn't known. The invoice was emailed to me with an offer to get in touch in a year's time, which I found helpful."
4th May, 2016 • Rating by: Andrea Struik • Contact: Ciaran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Jesse was to turn up at 10am today to clean the fireplace and, unlike any other tradesperson l can recall, he was there right on time and did a great job with no mess!! Thank you."
4th May, 2016 • Rating by: Julie • Contact: Jesse • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent, helpful, prompt, friendly and reliable service. Thank you very much for a job well done."
4th May, 2016 • Rating by: Selwyn • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient and professional service from these guys!
I needed the chimney at our Grey Lynn rental cleaned and Kimberly organised it all extremely promptly and efficiently for me. Thank you! Already booked in for a repeat service for next year."
4th May, 2016 • Rating by: Stacey • Contact: Kimberly Muncaster • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 95% |
"Friendly service and a job well done. I am very happy to recommend this business."
4th May, 2016 • Rating by: Mathew • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Booked job on short notice and very accommodating. Friendly staff arrived and did the clean well and quickly. Would definitely use again."
4th May, 2016 • Rating by: Guy • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Simply excellent in every way contact response service value thank you."
4th May, 2016 • Rating by: colin • Contact: Kiran • Job date: May, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
"Came back to me really quickly following my email enquiry. On time, very efficient and courteous. Really reasonable rates helped."
3rd May, 2016 • Rating by: Annie • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick and effective service"
3rd May, 2016 • Rating by: Murray • Contact: Mr chimney • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Superb job done, arrived when they said they would and completed the job very efficiently and left no mess. A pleasue to deal with."
3rd May, 2016 • Rating by: Liz • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Reliable, efficient service. Easy to deal with. Thanks!"
3rd May, 2016 • Rating by: Warren • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a pleasure dealing with this company. Fast, efficient and friendly service. They came promptly and even offered a call back service for same time next year."
3rd May, 2016 • Rating by: Jacque • Contact: Kimberly Muncaster • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"excellent service, fitted us in at a convenient time, and very promptly"
2nd May, 2016 • Rating by: Emma • Contact: Cieran Fitzpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent prompt service... Would and will use again. Easy to deal with. Arrived early, friendly... A
absolutely no problems."
2nd May, 2016 • Rating by: Brenda • Contact: Ciaran Fitpatrick • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"An utter pleasure! After having the first tradesman I had booked not turn up, it was fantastic that Ciaran turned up early to both the quote and for the job. Fantastic service and a job well done. Highly recommended!"
2nd May, 2016 • Rating by: Meagan • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Fantastic job - followed up our query super quick. Arrived exactly when they said they would. Good care to cover carpet during the job."
2nd May, 2016 • Rating by: Tania • Contact: Kimberly Muncaster + Jesse • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great friendly service. Kim was very efficient in organising an appointment time. Jesse arrived on time , was very knowledgeable, quick and tidy. Will book in for our chimney clean next year."
1st May, 2016 • Rating by: Amanda • Contact: Jesse • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent experience, great service and very tidy. We've booked in for next year already!"
1st May, 2016 • Rating by: Andrea • Contact: Ciaran • Job date: May, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Good communication. Job done quickly and cleanly."
1st May, 2016 • Rating by: Greg • Contact: Kimberly Muncaster • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care provided us with great service. Jesse arrived on time, well prepared, was really pleasant and carried out his work with real pride.
Impressive and I have already booked them in for next year."
29th Apr, 2016 • Rating by: Helen • Contact: Jesse • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, they even went out of their way to fix a part on my fireplace, having another person come to help at no etra charge."
29th Apr, 2016 • Rating by: Scott • Contact: I can't remember • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The whole team was great! Super friendly and a great job! Already booked for next year!"
29th Apr, 2016 • Rating by: Rochelle • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Just superb service. Knowledgable., friendly, clean and prompt."
29th Apr, 2016 • Rating by: Nola • Contact: Kimberly Muncaster/Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Efficient, reliable and friendly, it doesn't really get better. Happy to recommend."
27th Apr, 2016 • Rating by: Wendy • Contact: Kimberley Muncaster • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Outstanding service from the first phone call to job done. Fast, friendly and very cost effective. Will definitely use Complete Chimney Care again, and recommend to friends and family"
27th Apr, 2016 • Rating by: Kelly • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a great job, very prompt and professional service"
27th Apr, 2016 • Rating by: Matt • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived on time and was very friendly and efficient. I was using the chimney for the first time that night. Excellent service :)"
27th Apr, 2016 • Rating by: Richard • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Just had my chimney swept by Ciaran. great job. Highly recommend: fast, efficient, clean and arrived on time. Very pleasant manner.
good to have a local company that will give you an arrival time and stick to it."
27th Apr, 2016 • Rating by: Janine • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good job. Quick, tidy, nice."
26th Apr, 2016 • Rating by: Yueer • Contact: I don't know • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, on time, great communication and rebooked for next year!"
26th Apr, 2016 • Rating by: Lisa • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I rang to see if they could book our chimney clean in this week. Both Tina and Kim were very professional, friendly, helpful and prompt in carrying out what they they would do. Ciaran was in the area apparently, so they contacted him and he was here within half an hour, with a smile....what service!
He too was very friendly but professional and knew exactly what he was doing. He wasted no time and got down to the job in hand. He explained the state of the chimney i.e. badly in need of a clean and the full implications of not getting it done! Although l already knew the implications we were easily able to chat about it as he did the job and showed me the resulting soot!
Overall, very impressed with the service from all three and would certainly recommend them.
Thank you Ciaran, Tina and Kim. A job very well done :-)"
26th Apr, 2016 • Rating by: Laura • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Great company, very professional, helpful and reliable. I'll definitely be using them again!"
26th Apr, 2016 • Rating by: Ellie • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy to deal with, job done well and on time. Would recommend."
26th Apr, 2016 • Rating by: Jeremy • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, they give me a reminder call every year at my request, they come at the stated time and do a great job. What more can you ask for."
26th Apr, 2016 • Rating by: Cathy • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I intend recommending this business to my friends and work collegues. Ciaran was prompt, friendly, professional and displayed a strong work ethic. He explained the work that needed doing and the implications of not having the work done professionally. The business was great when communicating a time and date that accomodating mu work commitments. This company has a professional attitude towards their chosen field. A great job done fast and efficency. Thanks Ciaran, Kim and Tina."
26th Apr, 2016 • Rating by: Eileen • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the second year in a row we have used Complete Chimney Care, Ciaran is a customers dream to deal with. Always fast, friendly and efficient. Communication is great and I am so much more at ease lighting the fire after Ciaran has been in. We are just outside of their normal area, I am just happy they can fit us in. Great communication, Great customer service, and a clean tidy job. Cheers Ciaran, see you next year!!"
26th Apr, 2016 • Rating by: Brandon • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thanks for reminding us to get the chimney done again this autumn! Friendly communication and good, quick work done."
26th Apr, 2016 • Rating by: Louise • Contact: Kimberly Muncaster • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service at a good price."
26th Apr, 2016 • Rating by: Dane • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 80% |
| Value: | 80% |
| Overall: | 88% |
"Really good service. So efficient and quick. No hassles or anything. Highly recommend."
25th Apr, 2016 • Rating by: Kim • Contact: Ray • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Would highly recommend this business. From my initial phone call to the completed job everything was just as you would expect from a well run, highly competent business. Ciaran arrived on time (a little early) & got straight to work. The job was completed with no mess within 30 minutes. He was pleasant & efficient to deal with & I will certainly use this company again."
24th Apr, 2016 • Rating by: Christine • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service and communication. Highly recommend."
24th Apr, 2016 • Rating by: Justine • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant service. Inquired in the morning about a booking thinking I would have to wait a few weeks and they had someone out that afternoon. Couldn't believe it and a great job done with no mess left at all. Will be using them again next year without any hesitation."
24th Apr, 2016 • Rating by: Lynn • Contact: Jessie • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 95% |
"Fast, efficient and very easy to deal with. Would recommend their services."
23rd Apr, 2016 • Rating by: Shelley • Contact: Complete Chimney Care • Job date: Apr, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Excellent service; on time and very meticulous -easy to organise a clean"
23rd Apr, 2016 • Rating by: Trisha Lundberg • Contact: Kimberley • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service. Good communication."
22nd Apr, 2016 • Rating by: Grant Lindsay • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great service and communication from the company. Arrived on time, did a great job cleaning the fireplace with no mess anywhere...thanks"
22nd Apr, 2016 • Rating by: Vicki • Contact: Cairan Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, easy to book, they arrived on time and did a great job. The person sent out was very friendly and knowledgeable too. Would highly recommend."
22nd Apr, 2016 • Rating by: Diane • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Excellent job fast and clean"
21st Apr, 2016 • Rating by: Brent • Contact: Ciarn • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care are great, booked a sweep the same week, tried other companies which had a wait of up to six weeks. Their booking service was great, fast and friendly. Ciaran who inspected my fireplace was on time, friendly and kept the living room clean, laying down sheets to protect the carpet. Left the area around the fireplace very clean and was easy to deal with. Will be recommending them to others and will get them back next year for another Chimney Sweep. Thanks!"
21st Apr, 2016 • Rating by: Matt • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have used Complete Chimney Care three times now - they are always prompt and their charge out rates are reasonable. Most importantly, they leave the fireplace cleaner than when they arrived!"
21st Apr, 2016 • Rating by: Kathryn • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, arrived on time, done quickly, no mess, would recommend."
21st Apr, 2016 • Rating by: Allison • Contact: Cieran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Phoned them at 10am, 2.30pm Jesse turned up, cleaned our chimney flue on our coal range, with no mess and such a lovely guy."
21st Apr, 2016 • Rating by: Janice • Contact: Jesse • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys provide great service from first contact to getting the job done. They answered any questions I had and I would totally recommend."
21st Apr, 2016 • Rating by: Rachel • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, very happy with the job"
21st Apr, 2016 • Rating by: John • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"I used Complete Chimney Care for the first time last year and was happy with their service. I opted for the reminder service so used them again this year, again very satisfactorily. It was great being contacted just when I had thought about it being about that time again. The booking service is very efficient and the team is a pleasure to deal with."
21st Apr, 2016 • Rating by: Deidre • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A pleasant experience from the time of contact to the sweeping of the chimney.
Both Kim and Ciaran are a delight to work with and I can very highly recommend their service.
Also, what surprise that they had not increased their prices from last year, a rare experience."
21st Apr, 2016 • Rating by: Alan • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from Ciaran, even managed to work around our dog which was great."
21st Apr, 2016 • Rating by: Becky • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have used this team 2 times now and both times I have been very happy with the service. Ciaran was very thorough, fast and informative. Thanks team, keep up the good work"
20th Apr, 2016 • Rating by: Melanie • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. On the first visit they couldn't get access to the chimney from below so advised that they would need to enter from the top but due to the pitch of the roof and the new health and safety regulations that they would need to install an anchor point and edge protection at more cost and would need to come back. They then called a few days later and had advised that they had had a think about it and would get another one of their sweeps out to try another way of accessing the chimney from below. Ciaran was able to use an angle grinder to remove the rusted bolts to access the chimney. The chimney was then cleaned very efficiently and the charge was the same as originally quoted. Great service!"
20th Apr, 2016 • Rating by: Linda • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication from start to finish, great job, very nice man highly recommend"
20th Apr, 2016 • Rating by: Jackie • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Best service and price. For (at least) three years Complete Chimney Care have been on time, professional and easy to communicate with. Many thanks Team, Amanda"
20th Apr, 2016 • Rating by: Amanda • Contact: ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care carried out a seamless operation for us, from the time of contact to the completion of the chimney sweeping. They were courteous, informative and very prompt and performed an admirable job very efficiently. I will definitely be getting them back for the next sweep."
20th Apr, 2016 • Rating by: Philip • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient, quick and clean. Also very prompt and polite customer service. Will definitely use again and highly recommend."
20th Apr, 2016 • Rating by: Stephanie • Contact: Kim Muncaster • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 93% |
"Quick, efficient, have used CCC for several years now."
19th Apr, 2016 • Rating by: Robin • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient service, responded to my email booking promptly and scheduled the clean for the next day, will definitely be using for next year's clean."
19th Apr, 2016 • Rating by: Rachael • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Great service once again. We use Complete Chimney Care every year - they are reliable, punctual and do a good job.
Obviously we can recommend them."
19th Apr, 2016 • Rating by: Marceline • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service, great response time, rang to say would be 10 mins late, did the job in under 30 mins, gave feedback on what they suggested and the all clear for 12 months. I didn't even ask the price as new straight away they were not cowboys!!"
19th Apr, 2016 • Rating by: sharon wright • Contact: Jesse • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great friendly fast service with no mess will definitely use again."
19th Apr, 2016 • Rating by: Kath • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, arrived ontime, throrough job with no mess. All good."
19th Apr, 2016 • Rating by: Amanda • Contact: Kimberley • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Quick and efficient...and turned up on time!"
19th Apr, 2016 • Rating by: Bruce • Contact: dont know • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service, straight forward, efficient and quick thanks"
19th Apr, 2016 • Rating by: Peter • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 60% |
| Overall: | 90% |
"Very quick email responses and professional service from the office. Ciaran was friendly and polite and even 15 minutes early! Would definitely use the service again."
18th Apr, 2016 • Rating by: Kate • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I arranged for this company to check if my chimney was clean and in good condition as I have just bought this property in Herne Bay and wanted to be sure of it before the winter.
A lovely young lad arrived exactly on time as arranged and proceeded to put down covers and brought all his gear to do the job with him, removed his shoes, introduced himself, put covers on the carpets and furniture and did the job promptly. I would thoroughly recommend this company and will use them again before the start of the winter next year. cleaned up and removed his gear."
18th Apr, 2016 • Rating by: LYLA • Contact: Lyla • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I use Complete Chimney Care every year. They go out of their way to find a time that suits you. Awesome communication, quick job and a good clean up. Many thanks Ciaran and team and I look forward to using you next year!"
18th Apr, 2016 • Rating by: Brigitta • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great thanks"
18th Apr, 2016 • Rating by: Becky • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication, easy to work with, professional and reliable"
18th Apr, 2016 • Rating by: Katrina • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"We found Ciaran and the team very professional. Bonus was the lovely Irish lilt and sense of humor...... Would recommend to others."
17th Apr, 2016 • Rating by: Taina von Blaramberg • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional, great communication pre and post job and very easy to book. Will definitely book Cairan again next year."
16th Apr, 2016 • Rating by: Kheng Ho • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast and great service. Cancelled his weekend plans to take out the fireplace.
Totally recommend the service to anyone"
16th Apr, 2016 • Rating by: Greg • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 98% |
"Been with Chimney Services for 2 years since my previous Chimney man retired. Ciaran came and cleaned my chimney on thursday and he also fixed my heat shield. An excellent job done by Ciaran and I recommend this company highly. So good to get good service these days."
16th Apr, 2016 • Rating by: Ash • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleased.... Ciaran was on time, friendly and did a good tidy job. Thanks for the good service!""
15th Apr, 2016 • Rating by: Sandy • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 90% |
| Quality: | 80% |
| Reliability: | 90% |
| Value: | 60% |
| Overall: | 80% |
"Complete Chimney Care employee arrived on time, was pleasant to deal with and completed job ver promptly with no mess inside. Shame he didn't talk to me about location for disposing of waste and just tipped in onto front garden, in both a highly visible spot and partially covering new plants. Office efficient with advising of slight change to appointment time, sending invoice and scheduled follow ups - but I recommend you check terms and conditions of your own insurance policy and don't take their word for it that it is required by insurers to get an annual clean (isn't by ours)"
15th Apr, 2016 • Rating by: Toni • Contact: Unsure • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work . Very happy."
15th Apr, 2016 • Rating by: Layla • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have used complete chimney care for 3 years now. They make maintenance very easy as book in advance and contact me to arrange work. Turn up on time and do what they say they will. Service you expect and well organised and clean.
these guys are outstanding."
15th Apr, 2016 • Rating by: Scott • Contact: Ciarain • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"An annual must do, Ciaran was punctual, thorough and tidy. We have been customers for over 3 years and have been very pleased with the level of service from the team at Complete Chimney Care. Tina's communication was brilliant."
14th Apr, 2016 • Rating by: Davy • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great, super fast and clean and accommodating. Thanks Ciaran."
14th Apr, 2016 • Rating by: Lisa • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really quick and a great job done, no mess, and helpful answers to my questions. Definitely will use again."
14th Apr, 2016 • Rating by: Shari • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good work."
14th Apr, 2016 • Rating by: Guti • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I used Complete Chimney Care last year and this year Tina followed up with an email, really quick and easy to book and Ciaran was efficient and professional - thanks guys."
13th Apr, 2016 • Rating by: Priya • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Very efficient and professional. Thanks for your service and see you next year!"
13th Apr, 2016 • Rating by: Kerry • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 70% |
| Overall: | 85% |
"Always prompt, reliable and never leave a mess !!"
13th Apr, 2016 • Rating by: Louise • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from when I requested the booking online to the chimney clean, Kimberley and Ciaran were friendly and helpful, I would definitely recommend and use again."
13th Apr, 2016 • Rating by: Nicki • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job - fast and efficient - problem solved! Good work guys!"
13th Apr, 2016 • Rating by: Liz • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the job, nice and tidy and quick. Communication was very good all the way through.
Cheers."
12th Apr, 2016 • Rating by: Peter • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I really appreciated the work Complete Chimney Care did today, he came by when we were away and left the area so tidy! I expected to have to clean black dust off of the furniture but the whole area was spotless! Thanks so much!"
12th Apr, 2016 • Rating by: Cassie • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaren arrived today to check out the state of our open fire and advise how we could make it draw better.He gave great advice.I had only booked one chimney clean instead of two-by mistake.Because he arrived early he managed to sweep both chimneys and still kept his schedule for the day.Very happy with the service and I have booked in (both!)chimneys for next year.
Thanks!"
12th Apr, 2016 • Rating by: Jodie • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"good communication, friendly and efficient service"
12th Apr, 2016 • Rating by: Victoria • Contact: ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Got our chimney cleaned and very happy with job done and service provided!"
12th Apr, 2016 • Rating by: Eric • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazingingly efficient. I emailed to organize a time for the chimney to be cleaned and had an almost immediate response and athe job done the next day. Great communication to let me know when they were coming. Very friendly and very happy with the job. Highly recommended."
12th Apr, 2016 • Rating by: Leigh • Contact: Kim • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran offered great service, very punctual, very fast and proper job done. I am so pleased."
12th Apr, 2016 • Rating by: Oranuch • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Called this morning and was delighted when they could come out today. Fabulous customer service both on the phone and in person. Told me about how much crap came out. Left the place really clean and did the job really quickly. Great job and recommend the team."
11th Apr, 2016 • Rating by: Katrina • Contact: Kim/ Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A very efficient and friendly service that is to be recommended to anyone needing their chimney serviced."
10th Apr, 2016 • Rating by: Chris • Contact: Clarin Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication and always on time. They get in touch every year when it's time for our chimney to be cleaned which takes one thing off the "to do" list. Definitely recommend Ciaran and Kim. Top people."
9th Apr, 2016 • Rating by: Aimee • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"One of the best service experiences I have had. Ciaran was open and honest about the state of our chimney and what needed to be done to it (unfortunately not salvageable and instead dangerous and needing to be removed). The job was done quickly and everything organised for us (skip, roofing), and everything happening when they said it would. Kim who manages Ciaran's bookings is also great, and replies back promptly. Only minor negative was there was still a bit of cleanup to do after they had left."
9th Apr, 2016 • Rating by: Elanor • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Reliable and very good communication. Ciaran does a great job"
9th Apr, 2016 • Rating by: Gala • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Wonderful customer service from my initial phone query to the job being completed in a tidy and timely manner. Very friendly staff and great communication. I would highly recommend!"
8th Apr, 2016 • Rating by: Alex • Contact: Mel • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This company communicates clearly, even if they are 5 minutes late they let you know. Their prices are fair and reasonable, they are efficient, professional and friendly. I highly recommend them."
8th Apr, 2016 • Rating by: Evie • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional, efficient, punctual and friendly service"
8th Apr, 2016 • Rating by: Nicol • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It's good to have a chimney swept form the fireplace up rather than someone working form your roof and damaging tiles"
8th Apr, 2016 • Rating by: Jim • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Lovely service, very friendly and were able to work around my busy schedule which I really appreciated."
8th Apr, 2016 • Rating by: Ammabel • Contact: Ciaran and Jesse • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a great no fuss experience. Ciaran arrived on time, was efficient, friendly and accommodating of the extra work that needed doing."
8th Apr, 2016 • Rating by: Simone • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy. Organised. Clean."
7th Apr, 2016 • Rating by: Caleb • Contact: Tina Whineray • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Efficiently organised suitable time. Arrived on time and completed the job without any delay and no mess. Jesse was very polite and accomodating to my 5 yr old and 6 yr old who found the cleaning process fascinating. Would recommend."
7th Apr, 2016 • Rating by: Trevena • Contact: Jesse • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Job well done, pleasant staff"
7th Apr, 2016 • Rating by: Vicki • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service. On time, friendly and great job"
7th Apr, 2016 • Rating by: Dave • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"A pleasure to have a job well done and with some Irish humour."
6th Apr, 2016 • Rating by: Pauline • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very lovely company to work with on the phone and in person. They were quick and efficient and did a great job! Will definitely continue working with them in future!"
5th Apr, 2016 • Rating by: Brad • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"From booking all the way through to job completion and invoicing, it is a really easy and efficient service, and the 2 staff I dealt with are lovely and polite (office and technician)! I’ve signed up for a reminder for next year so as to use them again. Highly recommend!"
5th Apr, 2016 • Rating by: Joanna • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 88% |
"Arrived prompty and was very efficient. Had a power cut to our house prior to work commencing but stayed a while and waited. Power restored and job done well"
5th Apr, 2016 • Rating by: David • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First time user and was fast and easy! Would definatly keep using them every year now. Thanks guys."
4th Apr, 2016 • Rating by: Jess • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is our third chimney clean, if you want a company to do a proper job of it use these guys! Much to our horror we discovered in the past many companies don't clean two storey house chimneys all the way through. You can trust this company to do a thorough clean, safety and maintenance check."
4th Apr, 2016 • Rating by: Julie • Contact: Ciaran Fitzpatrick • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First time user... Great service, very efficient and reliable.. Did a great job... Will use them again..."
4th Apr, 2016 • Rating by: Kathy • Contact: Kimberly • Job date: Apr, 2016
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 80% |
| Value: | 70% |
| Overall: | 83% |
"First time user. Good service, easy to deal with and straight forward. prompt service. Cleaned up well afterwards. Would use them again."
3rd Apr, 2016 • Rating by: karen • Contact: Kimberly Muncaster • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"All very straightforward and great service, timely and helpful. Good to get the reminder that it was time for a another chimney clean and very easy booking process."
1st Apr, 2016 • Rating by: Anna • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, reminders and rebooking especially helpful. Turned up on time (actually early which was great) very polite and cleaned our wood burning stove's chimney with no mess."
1st Apr, 2016 • Rating by: Monique • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast and easy service - turned up on time and completed the job efficiently."
1st Apr, 2016 • Rating by: Lydia • Contact: Ciaran • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 95% |
"Great prompt service, could fit around our timetable where possible and reminds us annually that our chimney needs cleaning before winter. Would recommend."
1st Apr, 2016 • Rating by: Stefanie • Contact: Kimberly Muncaster • Job date: Apr, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We've been using this service for 4 years now, with no reason to change. Quick, friendly, knowledgeable and efficient, and with a keen sense of professional pride. Very happy to recommend."
31st Mar, 2016 • Rating by: Callum • Contact: Ciarin Fitzpatrick • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I've been using Complete Chimney Care for 3 years now and they are great. They ring me to book a time each year, then turn up on time, are polite and friendly, get the job done quickly and efficiently and clean up after themselves. A pleasure to do business with."
31st Mar, 2016 • Rating by: Lisa • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Another year past, another chimney cleaning! As Ever CCC are absolutely brilliant, couldn't ask for better or more competent people, arrived on time, and everything was taken care of in a timely, professional and mess free manner! Thanks again Ciaran!! See you next year!"
30th Mar, 2016 • Rating by: Dan • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really efficient, friendly service. Would definitely use again."
30th Mar, 2016 • Rating by: Jess • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very friendly guys
Great service"
30th Mar, 2016 • Rating by: Carlie • Contact: Irish guy • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job again, second year in a row."
29th Mar, 2016 • Rating by: Justine • Contact: Ciaran Fitzpatrick • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We were really pleased with the service we received from Complete Chimney Care. The service was quick and efficient. Thanks very much!"
28th Mar, 2016 • Rating by: Bridget • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very pleased with the work carried out
Highly recommended"
28th Mar, 2016 • Rating by: Ali • Contact: Kimberly Muncaster • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Pleased with the job done and very prompt. They were able to do the job to suit our timetable. Will use again."
25th Mar, 2016 • Rating by: Janice Steel • Contact: CIARAN • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent prompt service, neat & tidy job, and even installed new parts to our fire, very reasonably priced. Thanks guys, see you again. Henderson, W.Auckland."
25th Mar, 2016 • Rating by: david • Contact: ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Quick response time and came at a time that suited me. Quick and efficient and gave me an all over check of my fire condition. Great rates and easy to pay invoices. Would recommend and will be a repeat customer."
24th Mar, 2016 • Rating by: Jason • Contact: Ray • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Our second clean with this company. Same cheerful, excellent service."
24th Mar, 2016 • Rating by: Michele • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt, efficient and friendly service."
24th Mar, 2016 • Rating by: Anna • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good service for the Chimney and tile work.
Not to forget the coordination skills from the office.
The other services required, all worked together for the minimum disruption time. Well done."
24th Mar, 2016 • Rating by: Ken • Contact: Ciaran Fitzpatrick • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the second year we have used Complete Chimney Care. They did a fantastic job of replacing our old, rusting Flue last year at a very reasonable price and were back this year for an annual clean. Great service - Thank you!"
23rd Mar, 2016 • Rating by: Michelle • Contact: Ciaran Fitzpatrick • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent, friendly and efficient service! Would definitely use again and recommend on."
23rd Mar, 2016 • Rating by: Harriet Bridgewater • Contact: Ciaran Fitzpatrick • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work efficient ,on time,great communication from the start to finish"
23rd Mar, 2016 • Rating by: Paul • Contact: Shamus • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent work, we use CCC every year. Highly recommend."
22nd Mar, 2016 • Rating by: Danelle • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I've used these guyd for 3 years now. They remind me each year, arrive when they say they will, invoice promptly - it is all too easy. Thanks so much"
22nd Mar, 2016 • Rating by: Claire • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super efficient, on time and professional. I watched Ciaran supervise a young apprentice working on my chimney. He is thorough, patient and gave clear instructions and encouraged him. That's the kind of service and attitude which I really enjoy and it's good to see how they treat junior staff. Highly recommended."
22nd Mar, 2016 • Rating by: Jenny • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"We recently purchased a house with a wood fire so I enquired via their website and had someone call me back the next day. Ciaran arrived on time, cleaned the chimney and was done in 15/20mins all with a professional approach. Would recommend them and will get them out next year to service it again."
22nd Mar, 2016 • Rating by: Jodie • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, arrived on time, very polite and friendly, cleaned up before they left. Great value. Would highly recommend. Thank you"
21st Mar, 2016 • Rating by: Tanya • Contact: Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"My sincere thanks to Complete Chimney Care who removed the chimney/flue and pot belly in my Tudor house with a high and steep roof. The job was done professionally, tidy and clean. Both Kim and Ciaran are friendly and helpful. I highly recommend CCC to anyone who needs chimney services."
11th Mar, 2016 • Rating by: David • Contact: Kim and Ciaran • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service and lovely guys. I also appreciate them sending me a reminder email that our chimney was due for a clean.
Wouldn't use anyone else and have passed their contact details onto friends."
8th Mar, 2016 • Rating by: Michael • Contact: Ciaran Fitzpatrick • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service"
6th Mar, 2016 • Rating by: Scott • Contact: Ciaran • Job date: Feb, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Friendly, quick and efficient service. Book in early though - the bookings fill up fast as the weather starts to get colder!"
4th Mar, 2016 • Rating by: Jesse • Contact: Ciaran Fitzpatrick • Job date: Feb, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"On time(early in fact), gave accurate quote, came back , again on time, to do the job.
Very happy, nice people"
3rd Mar, 2016 • Rating by: Brian • Contact: Ciarran • Job date: Feb, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is a company that restores faith in trades people!
Right from the start they were very professional and friendly. Making an appointment was easy, Ciaran arrived on time, did an excellent job and gave some helpful advice regarding regular cleaning for insurance purposes. We will definitely keep using them!"
3rd Mar, 2016 • Rating by: Glenn • Contact: Ciaran • Job date: Feb, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I used this fabulous company last year to clean my chimney, and asked them to remind me this year. Kimberly rang me and asked if I wanted to book in a clean as she said she would. I did, the team turned up on time, and were very efficient and clean. They put down a drop cloth, vacuumed up afterwards and were extremely helpful when it came to my questions. I highly recommend using this team. They are great!"
1st Mar, 2016 • Rating by: Lisa • Contact: Kimberly Muncaster • Job date: Mar, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Kimberley and her crew were so amazing to deal with. Cairan was able to come out within less than 24hours of contacing them. He was a pleasure to deal with, even provided some fantastic recommendations for other companies I could use for things I needed sorting at home. I would TOTALLY recommend these guys. I now feel 100% safe knowing my chimney isnt going to burn down my house AND that I have a good reliable company to call on next year when it needs serving again."
23rd Feb, 2016 • Rating by: Megan • Contact: Kimberly Muncaster • Job date: Feb, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great job and friendly efficient service. Thanks."
10th Feb, 2016 • Rating by: Justine • Contact: Ciaran • Job date: Feb, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Job well done, friendly, good service."
10th Feb, 2016 • Rating by: Robert • Contact: Robert • Job date: Feb, 2016
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"excellent service, prompt booking, arrived on time, did a good job and no mess. Highly recommend."
4th Dec, 2015 • Rating by: Judy • Contact: Ciaran Fitzpatrick • Job date: Dec, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Another job well done by Kim and Ciaran. Thank you ever so much - top notch service."
1st Dec, 2015 • Rating by: Sarina • Contact: Ciaran Fitzpatrick • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Wxcellant"
30th Nov, 2015 • Rating by: Denis • Contact: Cieran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very friendly and reliable service. They were punctual and did the job well as well as being very efficient."
28th Nov, 2015 • Rating by: Sophia • Contact: Ciaran Fitzpatrick • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thank you Kimberly & Ciaran for the excellent communication and service. I requested on Sunday evening for a quote to seal off a chimney and I received an email from Kimberly on Monday morning advising that Ciaran could stop by on Tuesday afternoon. Ciaran came around at the advised time and I received a quote on Tuesday evening, which I thought was reasonable. I requested on Wednesday for Ciaran to proceed with the work and he had it completed on Thursday around midday. The quality of the work is of high standard. Fast and efficient service. I highly recommend Chimney Care to all."
27th Nov, 2015 • Rating by: Dee • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional, friendly, service,
Ciara provided a helpful explanation of how he intended the clean the chimney and the result."
27th Nov, 2015 • Rating by: Pen • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication and service. I would highly recommend Complete Chimney Care."
26th Nov, 2015 • Rating by: Clare • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Extremely helpful and very prompt service.
Happy to do future services with.
Highly recommended."
25th Nov, 2015 • Rating by: Phil • Contact: Phil Whiting • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service and workmanship, friendly and helpful recommendations"
24th Nov, 2015 • Rating by: Petelo • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service.
Job very well done.
Efficient, courteous, professional.
Highly recommended."
23rd Nov, 2015 • Rating by: Tony • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great prompt and punctual service and communication. Helpful advice on solving fireplace problems."
21st Nov, 2015 • Rating by: Mike • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service. Well organised, friendly and efficient."
20th Nov, 2015 • Rating by: Jude • Contact: Ciaran Muncaster • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and Kim provided a very organised and professional service. The job was completed effectively and efficiently.
Thanks"
20th Nov, 2015 • Rating by: Kerry • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were great to deal with. They responded quickly to my panicked urgent enquiry, after I had come home to find birds flying around my kitchen that had come down my chimney. Kimberly who handled my enquiry was really helpful and easy to communicate with, and Ciaran arrived promptly the next day to get the job done in a friendly and efficient manner."
12th Nov, 2015 • Rating by: Denise • Contact: Ciaran Fitzpatrick • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
""
10th Nov, 2015 • Rating by: Gordon • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service, I emailed a few people for quotes and Kim was the quickest and ONLY one to get back to me. Ciaran came and did the job nice and quickly, was friendly and our chimney cap looks great. Thanks so much team :)"
7th Nov, 2015 • Rating by: Liz • Contact: Kim & Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent prompt service and great job. Kimberly and Ciaran are extremely pleasant and helpful! I would highly recommend them."
5th Nov, 2015 • Rating by: Tricia • Contact: Ciaran Fitzpatrick • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic company to work with. Easy to communicate with, gave an accurate quote for a chimney repair and did a great job. I found Ciaran and Kim very pleasant and efficient and will definitely use this company again for chimney cleans."
5th Nov, 2015 • Rating by: Anne • Contact: Ciaran • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thanks Ciaran and Kim for the outstanding service!!! Ciaran came and capped our chimney at very short notice while we had scaffolding in place for another purpose. This is the 3rd time we have used Complete Chimney Care for work at our property and would not hesitate to recommend them to family and friends. The service is prompt, friendly and very reasonably priced. All the staff are brilliant to deal with. Thanks for the great job! Gillian and Eugene, Mt Eden."
5th Nov, 2015 • Rating by: Gillian • Contact: Ciaran Fitzpatrick • Job date: Nov, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great work, quick and done smoothly. Turned up early and finished quickly. We are very happy with the results! Cheers guys.
Tim"
2nd Nov, 2015 • Rating by: Tim • Contact: Ciaran • Job date: Oct, 2015
| Communication: | 20% |
| Quality: | 0% |
| Reliability: | 100% |
| Value: | 0% |
| Overall: | 30% |
"If you are using this crowd to demolish your chimney - be very careful of what you agree to.
They gave us a set price for the work and made it very clear all the things excluded from the price except for one key thing - their cost does not include the labour to move the demolished bricks and rubbish to a skip. The result - I had to spend the next weekend moving 3 m3 of bricks from my backyard. They also said I could on sell most of the bricks - but the vast majority of the bricks were too damaged. That's not all - they left doors open that didn't need to be and so the inside of our house was unnecessarily covered in dust - which took another weekend to clean - and to top it all off, I found their lunch rubbish throw out in my garden.
So if you want to use this crowd prepare to pay over $125/hr for them to leave a big mess.
When I emailed them on these matters - their response was that I agreed to "knocking" down the chimney not "removing" it - so pay up. You think a 5 star service would make it clear that the labour to remove the chimney also wasn't included - after all if you are like me and don't get your chimneys removed everyday - you would think a 5 star rated company would help you through the process with no hassles, and then be responsive if there were any issues. This was definitely not the case hence the low rating."
1st Nov, 2015 • Rating by: Janet Kidd • Contact: Ciaran Fitxpatrick • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was fantastic, came out on a Saturday to clean our chimney and give it a clean bill of health as we have just listed to sell. Gave us piece of mind that all was ok for the next buyers.
Would definitely recommend if your looking for some chimney work done"
31st Oct, 2015 • Rating by: Paul • Contact: Ciaran • Job date: Oct, 2015
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"Our rusted chimney was replaced to our complete satisfaction in a most friendly and efficient manner and a free follow up cleaning now that we have stopped using the stove as the weather is now warming up."
31st Oct, 2015 • Rating by: Douglas Williamson • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job! Ciaran was quick, friendly and efficient. He did a great job on the chimney and I will be using CCC again, as well as recommending them to my friends."
31st Oct, 2015 • Rating by: Nicola • Contact: Ciaran • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Cairan fitted the job in straight away, arrived on time, did the job and gave expert advice. All done with a smile. Would absolutely recommend this business to others."
29th Oct, 2015 • Rating by: Jane • Contact: Cairan • Job date: Oct, 2015
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Really impressive service. On time and then came back and did another complete job the same day."
27th Oct, 2015 • Rating by: Kathryn • Contact: Ciaran • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thanks for removing my chimney! Ciaran was on time and did a great job."
21st Oct, 2015 • Rating by: Jonathan • Contact: Ciaran • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Another excellent chimney clean from Cieran. Always on time or early, works quickly and efficiently and completely cleans up when finished. See you again next year."
21st Oct, 2015 • Rating by: Jenny • Contact: Ciaran Fitzpatrick • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran revmoved the top section of our chimney and capped it as requested. He not only completed the job but also made sure it was done properly by removing the loose layer or bricks. Higly recommend his business."
21st Oct, 2015 • Rating by: Shaun • Contact: Ciaran • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Ciaran was very friendly and efficient. I would recommend his service to others.
Jason."
9th Oct, 2015 • Rating by: Jason • Contact: Ciaran & Kimberly Muncaster • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"I was most impressed with this company. They responded to my initial email very promptly and carried out all work efficiently."
8th Oct, 2015 • Rating by: Robyn • Contact: Ciaran • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"So easy. I received a reply as soon as I contacted via email. Ciaran arrived on time, checked and cleaned the chimney . Job done. Thanks."
7th Oct, 2015 • Rating by: Roselle • Contact: Ciaran Fitzpatrick • Job date: Oct, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service...previous chimney sweep had told me my firebox unusable and seals broken so I had not used it since - thought I would get a second opinion. Turns out that they had not reinstalled grates properly so just left them on the floor if the box. Ray came over and put them back where they should go and checked it all out and said there is nothing wrong with my Masport firebox.
Thanks Chimney Care!!"
30th Sep, 2015 • Rating by: Bronwyn Coster • Contact: Ray • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service with efficient quoting and good communication throughout the whole job. Arrived on time and were pleasant and respectful of my home. Thank you for a great job."
30th Sep, 2015 • Rating by: Fiona • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service"
27th Sep, 2015 • Rating by: Atka • Contact: Atka • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly, efficient, always arrive on time, do what needs doing, suggest where things may need to be improved without actively/offensively scouting for business, fair prices. Have recommended Ciaran to others before and will again."
25th Sep, 2015 • Rating by: Melena • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service,highly recommend."
23rd Sep, 2015 • Rating by: Scott • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found this company online and was able to meet with Ciaran the next day. The service was super efficient, friendly, done really quickly and they left the place nice and tidy! Highly recommend them!"
23rd Sep, 2015 • Rating by: Aimee • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found them online, phoned, had a pleasant, professional exchange. Ciaran arrived the same day, by good luck, and did a great job with our chimney. So friendly, so efficient, left it clean and tidy. Well done. Thanks."
22nd Sep, 2015 • Rating by: David • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"We were recommended this company by our real estate agent in preparation for selling our house. I was given the owner's cell phone number so flicked him a text. He asked if I could send through a request online so someone in his office could book us in. I got a super fast response from their info line, an appointment the next working day, and a job well done. Insanely easy, I highly recommend dealing with these guys.
I was told by our real estate agent that it would be cheaper than it was, but I really don't mind paying the extra $20 when it gets done so quickly and without any fuss at all."
22nd Sep, 2015 • Rating by: Vanessa • Contact: Kim Muncaster • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Nice, quick and easy job. Simple to arrange even though we weren't home at the time. Came when they said they would and price as quoted. No muss, no fuss! Will call on them again when we need to."
21st Sep, 2015 • Rating by: Mike • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
18th Sep, 2015 • Rating by: Maryjane • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a fabulous job you did of cleaning our chimney, you arrived on time, cleaned our chimney and left no mess at all. You didn't even mind when my little one was right in there watching everything you were doing! Thank you so much for your great service, we will definitely be using you again.
See you next season!"
17th Sep, 2015 • Rating by: Emma • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A very professional company, the experience of getting the job done was a no fuss attitude, arrived on time , job completed quickly, a very happy customer. Will definitely use them again in the future and won't hesitate to recommend them to other people."
15th Sep, 2015 • Rating by: Shelley • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"quoted, arrived on time, did a great job"
14th Sep, 2015 • Rating by: dean • Contact: ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What fantastic service, Ciaran arrived when he said he would, which I appreciate and instead of just doing what was asked pointed out a serious problem. Excellent safety advice. Lucky for me, they had a last minute cancellation so the job is all finished. Flue replaced and house no longer a fire risk."
14th Sep, 2015 • Rating by: Shona • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Good service. Know his trade.
Apparently mine was a challenging job.
Only adverse comment - could perhaps have done a bit more of a cleanup at conclusion of the job."
13th Sep, 2015 • Rating by: Peter Lewis • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Simply Superb !"
11th Sep, 2015 • Rating by: David • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great to deal with , prompt reliable , from booking to completion seamless service. Highly recommend .
Communication was clear , they put weather proofing caps on chimneys and inspected chimney as a very old house."
11th Sep, 2015 • Rating by: LORRAINE • Contact: Ciaran • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We needed to get the our chimney sealed. Ciaran provided a free quote and some good advice to prevent our cat from climbing into the fireplace cavity. He was then able to come back and complete the job the day after I accepted the quote. Ciaran and Kimberley were both kindly to deal with and communication was excellent. I would absolutely recommend their services."
10th Sep, 2015 • Rating by: Kate • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was so impressed with Complete Chimney Care. First of all I was ringing after hours and they were available to take calls till 8pm. I spoke to Kim who was extremely friendly and helpful and was able to book me in for the following lunchtime.
Ciaran then came around to check the chimney and sweep it. He identified a dangerous crack all the way up the flue which meant that we had been pumping carbon monoxide into our living room. He did not charge me for this visit and sent a quote the very next day for what it would cost to replace.
Impeccable customer service and honest approach. I highly recommend."
10th Sep, 2015 • Rating by: Greta • Contact: Ciaran and Kim • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I highly recommend Complete Chimney Care.
I booked with these guys after being let down by Chimney King.
Kim at the call centre was very helpful and efficient. Ciaran who came to do the work is a charming fellow. He arrived on time, did an excellent job and didn't leave any mess. They are also very reasonably priced.
Complete Chimney Care will be getting all of my business in the future."
3rd Sep, 2015 • Rating by: Mark • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service. Ciaran originally visited to clean our chimney and do a safety inspection- when he discovered that the flue was cracked, he didn't charge us for the initial visit, but did sort out a quote for us on getting it repaired. Today he came to replace the flue, in what turned out to be a much more complicated job than it had initially appeared to be. He got it done with the utmost professionalism and friendliness. Kim, their office person, was also lovely to deal with, very helpful and kept us informed every step of the way. I wouldn't hesitate to recommend them to anyone looking for a fantastic chimney specialist."
2nd Sep, 2015 • Rating by: Ellen • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 80% |
| Value: | 80% |
| Overall: | 85% |
"Fantastic, quick and friendly service. Good communication."
2nd Sep, 2015 • Rating by: Marta • Contact: Ciaran Fitzpatrick • Job date: Sep, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Absolutely brilliant. Turned up on time (not many tradesmen do and I had taken time off work to be there). Did a thorough check, up on the roof and checked the flue and cleaned up after himself."
2nd Sep, 2015 • Rating by: Gail • Contact: Ray • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient and professional, clearly they know what they are doing."
31st Aug, 2015 • Rating by: Margot • Contact: Ciaran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys were awesome. They advised that they would check whether the chimney was worth repairing before going ahead with a repair and clean. They did the job within a few days of contact and were hassle free."
28th Aug, 2015 • Rating by: Tracey • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 50% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 88% |
"I would highly recommend this business. Friendly and efficient service. We got the quote done and the job was done promptly and to a very high standard. We were so happy to have the fireplace working again! Fantastic."
27th Aug, 2015 • Rating by: Lorraine • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly and reliable.
Would definitely recommend this service to others."
26th Aug, 2015 • Rating by: Sally • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Fast and easy to arrange the job. Ciaran arrived right when he said he would and was very helpful, good old fashioned customer service. We have booked in next years clean already. The courtesy call in the morning to confirm was a nice touch too.
Awesome, awesome service!!"
24th Aug, 2015 • Rating by: Reece • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This company is great! We used them about a year ago and were very happy to have them back. They are prompt, friendly and professional. I would trust them completely to do an excellent job. It would be nice to be able to say that about all tradespeople that we've had."
24th Aug, 2015 • Rating by: Ray • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Just wanted to say thanks to Complete Chimney Care for their excellent, responsive service and the great job they did replacing our old rusted out flue. Ciaran came out and provided excellent advice on how to fix the issues with our fireplace flue, the quote was provided promptly and the work booked in and completed within a relatively short timeframe. Our fire is so much more efficient, heats our home quicker and isn't smoky any more. I would highly recommend Complete Chimney Care, and look forward to using their services again."
24th Aug, 2015 • Rating by: Linden • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We've been using Complete Chimney Care for a few years now and their service is fautless - they send a yearly reminder to book in which is great. They arrive when they say they will arrive (which is hugely important) and do an excellent job - I would happily recommend them."
24th Aug, 2015 • Rating by: Christine • Contact: Christine Brotherton • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service. Great communication and was on time. Will definitely be using them again."
24th Aug, 2015 • Rating by: Anna • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Best in the business. Ciaran is professional and the work was done a cost effective and timely manner. We would have no hesitation is recommending his services."
22nd Aug, 2015 • Rating by: Tim • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service by Ciaran and Kim. Happy to recommend their services to all my friends"
22nd Aug, 2015 • Rating by: Tyrone • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciáran & Kim were excellent to do business with. Very professional outfit. I have used Complete Chimney Care for knocking dangerous chimneys, rebuilding and cleaning and every time the level of service provided is second to none."
20th Aug, 2015 • Rating by: Paul Hannon • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job well done no fuss cleaned up after fire place never gone better"
20th Aug, 2015 • Rating by: Grant Nicolson • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"From my first point of contact (via email) they worked with me to find a day that suited me. Not an easy task given my schedule. Find one they did. The 'sweeper' was very thoughtful - no boots/shoes inside. Was most careful in laying out lots of carpet cover as he went about preparing to clean chimney. Kept conversation with me. Explained the process as he was carrying it out. Tidied up really well. Didn't even wash his hands as he didn't want to mess up my basin. Bless him! Very personable, professional and polite. Job well done. Would recommend this business. Cheers"
20th Aug, 2015 • Rating by: Heather • Contact: Kieran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very professional service, reasonable pricing, easy to contact. Very tidy .."
20th Aug, 2015 • Rating by: Don • Contact: Don Mathewson • Job date: Mar, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service and quality work from ciaran and Kimberly. Always quick with responses to enquiries and very helpful. Ciaran was very knowledgable and I was confident from the start that he would do a great job. Highly recommended."
20th Aug, 2015 • Rating by: Callum Brenchley • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 88% |
"A very nice person, Came and had a look at our fire place and advised us kindly on the issues.
Honest and will have no problems to use him at any stage.
No cost.
Regards
Dinesh"
20th Aug, 2015 • Rating by: Dinesh • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service the best we got so far??????????"
20th Aug, 2015 • Rating by: Nora • Contact: Nora Reindl • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a wonderful job cleaning our chimney, didn't make any mess and was lovely to deal with.
I highly recommend him.
Cheers,
Nicola"
18th Aug, 2015 • Rating by: Nicola • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care turn up on time and are not expensive. We have used them twice now and found them to be friendly, courteous and very good at what they do. We have no hesitation in recommending them for your chimney needs."
17th Aug, 2015 • Rating by: Alex • Contact: Kieramn • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 85% |
"Got our chimney cleaned and bird proofing done. I wasn't home when Ciaran arrived as he turned up earlier than planned. By the time I got home he had already cleaned the chimney from the roof and bird proofed the chimney. Thank you for taking the initiative Ciaran, it was much appreciated. Everything seems fine but I am yet to light the fire. Thanks again"
17th Aug, 2015 • Rating by: beatrice • Contact: Ciar'an Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 95% |
"We used this company to re-point and clean our chimney and we found Ciaran very friendly, absolutely reliable and did a great job. We could not recommend this company high enough."
16th Aug, 2015 • Rating by: Eugene • Contact: Eugene Duff • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic workmanship.
Wonderful people to deal with.
Highly recommend to anyone needing professional work done."
16th Aug, 2015 • Rating by: Peter • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had Complete Chimney Care come to my Waterfront bach at Piha beach to replace our rusted chimney due to sea salt corrosion, the team arrived on time, completed the replacement chimney politely and efficiently and were also very competitively priced, Highly recommended"
16th Aug, 2015 • Rating by: Carmel • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I wish to rate Complete Chimney Care for the A1 service they provide. I run a Pizzeria call Dantes. Have won many awards cooking Napoletana Pizza in a wood fired oven that runs at 450o it cooks our pizza in 90 seconds. For this to happen my chimney NEEDS to draw correctly ever time week after week. And these guys deliver.
Ciao Kevin Dantes Pizza. :)"
16th Aug, 2015 • Rating by: Kevin • Contact: Kevin • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I'm so used to tradesmen letting me down, it's a refreshing change to find a company that's professional and true to their word! This is the second time I've used Complete Chimney Care and they don't disappoint. The girls in the office are wonderful to deal with and Ciaran turns up on time, does the job quickly and leaves no mess! A delight to deal with and we'll definitely be using them again."
15th Aug, 2015 • Rating by: Madeleine Sparks • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"thanks Ciaran for the great job, quick and clean and the help with putting the tiles on the side of the fireplace.
See you next year
regards
Sonya"
14th Aug, 2015 • Rating by: Sonya • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were fantastic. They responded to my online query within an hour (I've been waiting weeks for some others!) Arrive on time the next day, were incredibly helpful and really appreciated their free onsite inspection. Absolutely will contact them for future work."
14th Aug, 2015 • Rating by: Melanie • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service"
14th Aug, 2015 • Rating by: Adrian • Contact: Cieran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A fantastic service, very customer friendly, on time and no hassles would recommend to any friends both auckland and nationwide."
14th Aug, 2015 • Rating by: Marc • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick, efficient and very friendly."
14th Aug, 2015 • Rating by: Maximilian • Contact: Kieran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Was recommended to use this company from a friend who had used them recently. They were great to deal with. Arrived on time, did the job quickly & was a lot cheaper than I had been told it would cost .
I would highly recommend this company"
13th Aug, 2015 • Rating by: Murray • Contact: Cairan • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We were also putting off our chimney sweep for way too long thinking it was going to be a major and who knows what else would need to be done to it in monetary terms... Along came Ciaran and it was all done in less than a half an hour. No mess and no hassle at all which we were truly amused by. Ciaran simply said: "Here we go. Now you can use it". And we surely will enjoy our romantic in-house real fire experience with a glass of a good wine to make it complete...cozy, warm and exciting... Thank you Ciaran and Kimberley for being on time, professional and doing a great job"
12th Aug, 2015 • Rating by: Julija • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"I had put off getting anyone in to clean the chimney thinking it was going to be a real hassle, but it certainly wasn't! Ciaran came the day after I requested an appointment, arrived on time, made no mess and also was very friendly. An overall positive experience, I would recommend to anyone looking for a chimney sweep."
11th Aug, 2015 • Rating by: Sara • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We are so happy with this service - really friendly, efficient people! Ciaran did a great job and the team were very helpful. Thanks guys :)"
11th Aug, 2015 • Rating by: Tasha • Contact: Ciaran • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast, professional and always great crack. I've used these guys year after year to ensure that our chimney is efficient and most importantly safe for the whole family. Thoroughlly recommended for all of your Chimney needs."
11th Aug, 2015 • Rating by: Yuin • Contact: Ciaran Fitzpatrick • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"was quick and courteous"
10th Aug, 2015 • Rating by: jack • Contact: cieron fitzpatrick • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very impressed with the efficient communication and how quickly I could get the job done.
The service at the house was also great and done very quickly and cleanly. Got some good advice on how to use my fire (I've just moved in so hadn't used it before).
Would definitely recommend and have booked in for next year already."
10th Aug, 2015 • Rating by: Celeste Fraei • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
7th Aug, 2015 • Rating by: Kris • Contact: Kris Hall • Job date: Jan, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A fast response time, excellent communication and a job well done. Ray came in clean, walked out filthy and left my lounge in an impeccable state. An excellent service. I highly recommend this business."
3rd Aug, 2015 • Rating by: Debbie • Contact: Ray • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Professional service. Friendly and efficient and great communication. Hghly recommended!"
3rd Aug, 2015 • Rating by: Clint • Contact: Ciaran Fitzpatrick • Job date: Aug, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Great service, on time & excellent job. Highly recommend."
31st Jul, 2015 • Rating by: Rachael • Contact: Kieran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick respond , fast job. Recommend to the others. Thanks"
30th Jul, 2015 • Rating by: Xia • Contact: Rocky • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Punctual & tidy job. Thank you!"
30th Jul, 2015 • Rating by: Raluca • Contact: Ciaran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"AMAZING SERVICE! NEEDED ADVICE ON MY FIREPLACE. HE WAS OVER WITHIN IN HOUR AND OFFERED UNBIAS PROFESSIONAL ADVICE. HIGHLY RECOMMEND."
29th Jul, 2015 • Rating by: Danielle • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a great guy nothing was a problem. Highly recommend if you are looking for all chimney work very professional"
29th Jul, 2015 • Rating by: Kerry Vickers • Contact: Cairan • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient and honest with what needs to be done!"
28th Jul, 2015 • Rating by: Taryn • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After Ciaran checked and cleaned my mother's chimney last week and I did a no cowboys rating on her behalf for that job as she does not have a computer.
Yesterday Ciaran did our chimney in our 1920's Herne Bay house. It hadn't been checked and cleaned for at least four years as was evidenced by the debris that came down during the cleaning process! Another excellent job done with another satisfied customer. I am in the diary for next year."
28th Jul, 2015 • Rating by: Georgina • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care have done 2 jobs for us. In both cases, service and communication were outstanding. Efficient, prompt, friendly and knowledgable - would definitely recommend."
27th Jul, 2015 • Rating by: Wendy • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
27th Jul, 2015 • Rating by: Vanya • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Had Cairan and his mate install our fireplace 2 days ago.We have nothing but praise for the job they did.Arrived on time ,were very friendly and undertook the job with the grace and the charm of true professionals .Have already recommended him to friends and family.Great jobs guys ."
25th Jul, 2015 • Rating by: Glenn • Contact: Cairan • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Terrific to deal with - quick response, very clear about what they'd do and how much it would cost, turned up exactly when they said they would, efficient and pleasant. I'll be using them regularly."
23rd Jul, 2015 • Rating by: Margaret • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found this business website online for my elderly mother Glenn who was very worried about her chimney. She rang and was able to looked after the next day as Ciaran was doing another job on the north shore where she lives. He arrived promptly, put her at ease, thoroughly inspected and cleaned the chimney and took great care to help her move furniture and keep the working area and rest of room pristine. She found him to be a pleasure to have in the house and was delighted with the job he did. She can now light the fire with a new found confidence ( something she had been frightened to do) and will be getting him back next year. As she does not have a computer I am doing this review on her behalf anf and as I happened to be visiting her when he did the job I have first hand knowledge. I will be getting him to do our fireplace in Herne Bay and would not hesitate to recommend him and the business."
23rd Jul, 2015 • Rating by: Georgina Rose • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"great service, once a year for us, always friendly
& ON TIME, great rates, today did a little job for free,
that's always welcomeTHANKS GUYS
never had an issue, left everything clean & tidy, no
mess for us to deal with.
look forward to next year, thanks again
Complete Chimney Care for a great job."
23rd Jul, 2015 • Rating by: Darren or Jan • Contact: Ciaren • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"They were really good, on time and no mess, no fuss. I would use them again."
23rd Jul, 2015 • Rating by: Martin • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 93% |
"I got a confirmation text in the morning of what time someone would arrive which was great. Kieran arrived on time and was a lovely guy to deal with. Did the chimney clean quickly and mess-free and he answered a couple of questions we had about the fireplace. Very impressed :)"
23rd Jul, 2015 • Rating by: Rhiannon • Contact: Kieran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thanks the great and prompt service. Can't wait to use my clean chimneys and even better to know that I'll have a reminder next year, when they need to be serviced once again."
22nd Jul, 2015 • Rating by: Helen Osborne • Contact: Ray • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran's done some repair work in the past to our fireplace. This time we asked him to remove the chimney and fireplace. Ciaran and team did a fantastic job, finishing the job on time and budget. He turned up on time, was very friendly and left the property in good state on completion."
22nd Jul, 2015 • Rating by: Warren • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic, fast and friendly service. Ciaran did an excellent job and he was such a pleasure to chat with that we almost wished he had not completed the job so quickly and could have stayed with us longer."
22nd Jul, 2015 • Rating by: Ania • Contact: Ciaran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I have a rental property in Auckland but live in Perth, so had to organise a chimney sweep from overseas. The online booking system was so easy to use, and the girls in the office scheduled an appointment with my tenant within a couple of days. A great company to deal with - friendly and professional - would highly recommend."
21st Jul, 2015 • Rating by: Sherry Hingston • Contact: Kimberly Muncaster • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 70% |
| Value: | 90% |
| Overall: | 90% |
"Fantastic service we have recieve from this company , we are very satisfied with the work ."
21st Jul, 2015 • Rating by: de Reuck • Contact: Jacques • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"My inquiry via Complete Chimney's website was answered by email the same day. Tina was able to arrange a time for their service person Ray to come the next day. Ray arrived on time, was in and out in no time and left every neat and tidy. This is the second time I've used Complete Chimney's services and have been very happy with their reliability, communication and job quality both times. Will not hesitate to use again."
21st Jul, 2015 • Rating by: Chantal • Contact: Kimberly Muncaster • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic efficient service again from Ciaran. Such a friendly, likeable Irishman - who did a supberb job cleaning our chimney. They have a great service to remind you to get your chimney checked - and a great level of customer service.
100% recommend them"
21st Jul, 2015 • Rating by: Lindsay • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 88% |
""
20th Jul, 2015 • Rating by: Samantha • Contact: Ciaran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Wonderful service, the whole process was quick and easy. Communication was immediate and very professional. Great job at cleaning our chimney, it has made a big difference to the heat output. With a busy schedule, it's not always possible to be home while these things get done so it's great to know we can trust the guys from complete chimney care to come into our home and get the job done, they left the house clean, tidy and secure. We highly recommend and will be using their services again."
20th Jul, 2015 • Rating by: Megan • Contact: Kim and Ciaran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from start to finish,from booking a FREE quote in, fast on getting the quote, easy to make contact with,given date/time install that suits us & able answer any questions we had via phonecall or email.
Reliable,trustworthy & very nice company to deal with.
Work excellent,clean & tidy afterwards.
Hassle free highly recommended"
19th Jul, 2015 • Rating by: Natasha • Contact: Ciaran • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and his team did an excellent job of rebuilding our chimney. Great communication, turned up on time, finished the job early and left everything clean and tidy. Would highly recommend."
16th Jul, 2015 • Rating by: Marie Wisker • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was very happy with the job this company did for me. They were prompt, tidy and competively priced."
15th Jul, 2015 • Rating by: Liz • Contact: Kimberly Muncaster • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great response time to emails. Great communication I always knew what to expect. Technician was on time, courteous and efficient. In and out and left no mess, very satisfied with this company and have no hesitation to use their services again. Thank you."
10th Jul, 2015 • Rating by: Natalie • Contact: Kimberly Muncaster • Job date: Jul, 2015
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 93% |
"Great service and very efficient. Turned up slightly ahead of time which was great too. Recommended."
10th Jul, 2015 • Rating by: Simon • Contact: Ciaran Fitzpatrick • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and Kimberly
Are great communicators.
We were given a quote to install and old iron register and followed up with a date this work could be done.
I got a call to say that Ciaran was early so he arrived on the day and an hour early Yeah!
Job done what was quoted was invoiced great (not always the case)
Very happy customer
Thank your."
8th Jul, 2015 • Rating by: Paula • Contact: Paula Bishop • Job date: Jul, 2015
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Used these guys twice now, and both times they have arrived as scheduled, and the fire has been blazing thereafter, roughly twice as effective as before (because it is now heating roughly twice the area).
Well recommended."
8th Jul, 2015 • Rating by: Peter • Contact: Kim • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived on time and got the job done quickly and efficiently. Would recommend"
8th Jul, 2015 • Rating by: Alex • Contact: Ray • Job date: Jul, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Good efficient service"
4th Jul, 2015 • Rating by: Nancy • Contact: Ray • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent! No hassles, arrived promptly and did the job in no time at all. Very warm personality which made me feel at ease. Im sticking with these guys from now on :)"
1st Jul, 2015 • Rating by: Maraea • Contact: Complete chimney care • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, recommend to all."
30th Jun, 2015 • Rating by: Justin • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent Job. Five star! Friendly staff. Would recommend!"
29th Jun, 2015 • Rating by: Craig • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Well done job, with professional, friendly service."
29th Jun, 2015 • Rating by: Josephine • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Extremely efficient and friendly service.
I was very impressed with their customer service related to scheduling bookings and time.
Cairan was really friendly and efficiant and there was absolutely no residual soot etc - very thorough service.
I will definitely recommend to my friend and use their services again"
29th Jun, 2015 • Rating by: Margaret • Contact: Cairan • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent prompt and friendly service"
29th Jun, 2015 • Rating by: Hilary • Contact: Hilary Lyons • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great service from a friendly team!"
29th Jun, 2015 • Rating by: Sophie • Contact: Ray • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care cleaned our chimney earlier this month and we couldn't have been happier with the experience. From making the booking, turning up on time, doing a great job and leaving the house spotless, the team were friendly, professional and very good at cleaning chimneys! We'll be using them again next year!"
29th Jun, 2015 • Rating by: Hannah • Contact: Gary • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick and efficient from initial contact through to chimney sweeping and invoicing. Phoned and got an appointment next day. Ciaran arrived on time and completed the job in 15 minutes. Excellent and highly recommended."
26th Jun, 2015 • Rating by: Nichola • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys are a pleasure to deal with. A couple of emails and we all knew what was going to happen. I have a chimney with 2 throats. The unused one was closed with a tile concreted in - so absolutely no further worry about this one, and the other one was cleaned out very well with no mess in the house. The guy turned up on time, did a great job, and sent the bill that evening - so I paid it without hesitation. And they have booked me in for next year - to keep our house insurance intact. Brilliant."
26th Jun, 2015 • Rating by: Simon • Contact: Simon Browne • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Hi there
I was really impressed with the speed and efficiency of this service. The contact person Kim was very friendly and prompt. The guys who came to fix the chimney and clean it were on time and didn't leave a mess. I felt safe to leave them in my house and would highly recommend this service to anyone. Lovely friendly people."
22nd Jun, 2015 • Rating by: Gwendoline • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 50% |
| Value: | 80% |
| Overall: | 83% |
"This company were super easy to work with and I have recommended to many of my friends. When first contacting the company, they were prompt in their replies and very courteous in their service. The correspondence was very informative and easy to organise times and days they could complete the job. The men who came to my home were super polite and got to job done very quickly and to a high standard. I look forward to using this company next year. I really like it how they send out a reminder for the follow year to see if you need the chimney cleaned again. Super easy and very customer friendly. Pleasure working with them."
22nd Jun, 2015 • Rating by: Tyana • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 93% |
"They were quick and efficient. Arrived on time and got the job done... exactly what we needed!"
20th Jun, 2015 • Rating by: Paul • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Really accomodating business, with great service.
Explained clearly what he was doing and how we could further care for our fireplace.
Will definitely call them again in future."
18th Jun, 2015 • Rating by: Andrea • Contact: Ciaran Fitzpatrick • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 80% |
| Value: | 90% |
| Overall: | 93% |
"This is the second time we have had Complete Chimney Care clean out our chimney and yet again the service was perfect - quick, friendly and professional.
Couldn't fault it."
14th Jun, 2015 • Rating by: Sue • Contact: Unknown • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 90% |
"Excellent service, They managed to fit me in on the same day I contacted them!"
12th Jun, 2015 • Rating by: Emma • Contact: Tina • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
11th Jun, 2015 • Rating by: ANAND • Contact: Kim • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Brilliant service.
Have used Complete chimney care for 2 years now.
Honest & reliable.
Will also set up reminder once a year."
11th Jun, 2015 • Rating by: Scott • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Excellent service and job completed within a short time of me booking which is great given it is winter and their busy time of season. I like the fact they will contact me in 1 year when the chimney is due to be cleaned again which is one less thing for me to worry about. Thank you"
9th Jun, 2015 • Rating by: Shona • Contact: Shona Kydd • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic communication though out the job, from making the booking, a text before arrival at the job, and doing the extra little fix on the chimney at no extra charge, and an invoice arriving online - so easy!
The job was not straight forward as we have a very old style firebox and the chimney cap was riveted on - all easy and no problem at all for Ciaran,
Complete Chimney Care is a fantastic company and we have booked in for our chimney check for next year."
9th Jun, 2015 • Rating by: Penny • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent they were very prompt and professional service with easy Internet banking payment. I have asked them to pencil me in for the same time next year."
5th Jun, 2015 • Rating by: Libbia • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 50% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 88% |
"Great service, they contacted me promptly to arrange a time suitable and turned up on time. Very helpful, tidy and professional, and gave great advice. Happy to recommend them."
5th Jun, 2015 • Rating by: Michelle • Contact: Michelle Hill • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent set-up communication, helpful as to timing and performed on time and professionally done.
It's no surprise that our fireplace provider lists them as recommended operators.
We will stay with Complete Chimney Care and gladly recommend them."
5th Jun, 2015 • Rating by: Warwick • Contact: Warwick Malcolm Smith • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good communication online for booking and confirming and arriving on schedule. Very pleasant and thorough. Checked fireplaces in our new house. Reported one was totally unsafe to use. Repaired and cleaned other fireplace for reasonable cost. Very pleased with service and follow-up."
5th Jun, 2015 • Rating by: Jan • Contact: Ciaran Fitzpatrick • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"very happy with service. Turned up on time, cleaned our very dirty chimney and cleaned up afterwards. Would recommend"
4th Jun, 2015 • Rating by: Sharon • Contact: Ciaran Fitzpatrick • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"We contacted two other chimney sweeps before finding this company. Both were no shows. Complete Chimney were easy to deal with, on time and provided good service. Will use again."
3rd Jun, 2015 • Rating by: Jane • Contact: Unknown • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very prompt communication - made me a booking even on the holiday weekend, and then was able to fit me in even earlier which was great. Ciaren was very professional - he cleaned the chimney, inspected it for safety and listened to my concerns. Very reassuring, friendly and competent service at a reasonable price. I'm booked in for next year already."
3rd Jun, 2015 • Rating by: Emma • Contact: Tina Whineray • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"I chose to use Complete Chimney Care based on the ratings and feed back I found in No Cowboys. I have to say I wasn't disappointed. They were professional, friendly, offer great customer service and did an excellent job. Thank you!"
3rd Jun, 2015 • Rating by: Fleur • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from start to finish - we booked a chimney sweep during the busiest time of year but staff did what the could to minimise the wait. Appointment was confirmed the day before and Hank showed up on time. He gave us some good advice on our open fireplace and quickly did the job. No dramas with cash - we just paid the bill online and have our chimney sweep booked in for next year."
3rd Jun, 2015 • Rating by: Meagan • Contact: Hank • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, third year in a row. Ciaran is lovely & efficient too."
2nd Jun, 2015 • Rating by: Katrina • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and the team were very quick at organising and coming to do an inspection of our chimney. The job was done efficiently and very good value for money, highly recommended!"
2nd Jun, 2015 • Rating by: Kate • Contact: Ciaran • Job date: Jun, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Efficient, punctual and courteous! Have booked them in for next year already"
1st Jun, 2015 • Rating by: Hayden pirie • Contact: Kim muncaster • Job date: May, 2015
| Communication: | 90% |
| Quality: | 80% |
| Reliability: | 80% |
| Value: | 80% |
| Overall: | 83% |
"Prompt, friendly and efficient service."
29th May, 2015 • Rating by: Andy • Contact: Hank • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really recommend these guys. Really good service and Ciaran was lovely. Will definitely use again."
28th May, 2015 • Rating by: Lauren • Contact: Ciaran Fitzpatrick • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast efficient, great communication and reliable, I would recommend this company ever time."
27th May, 2015 • Rating by: Helene • Contact: Helene Brownlee • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care have been absolutely amazing to deal with over the last few years. The team is super friendly and reliable. I'd recommend them to anyone."
26th May, 2015 • Rating by: Iris • Contact: Ciaran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I am very please to have saved Complete Chimney Care's contact details since 2014.
Althought I kept changing my bookings, all was not a problem. Kimberly kindly arranged where suitable.
I email her again this year 2015 and to my surprise she arrange a suitable alternative day.
I will be referring your company tonothers, and I would rather my custom goes to a local business within my area and hope to keep your business here for a lifetime."
25th May, 2015 • Rating by: Snow • Contact: Kimberley/Team • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was not at home when the work was actually carried out, but from what my mom had to say I have absolutely no doubt that the clean-up was carried out in a professional manner. I am also very impressed with the feedback I got back from Complete Chimney Care, when I inquired about some of my concerns, so based on all this I will not hesitate to recommend them to family and friends who need any kind of chimney work"
22nd May, 2015 • Rating by: Raj • Contact: Ciaran Fitzpatrick • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Just re confirming the good reviews already posted on this site, great service, prompt contact and no hassle.
Keep up the good work.
H"
22nd May, 2015 • Rating by: Hamish • Contact: Kim and Tina • Job date: May, 2015
| Communication: | 50% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 88% |
"Excellent service: tradesman arrived on time, completed the work cheerfully and efficiently, and cleaned up afterwards. I'll deal with them again next year."
22nd May, 2015 • Rating by: Paul • Contact: Tina (? can't remember name of tradesman - sorry) • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived early before appointment time, work was completed timely and was very efficient. Top quality job and would recommend to our friends and family. Definitely got advocates in us. Thank you."
21st May, 2015 • Rating by: Andrew • Contact: Ciaran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 88% |
"Very good service. Easy to deal with, reliable and professional. Thank you."
21st May, 2015 • Rating by: Marceline • Contact: Ciaran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Their feedback on Nocowboys site at first sounded almost too good to be true but I was so impressed with their terrific service when I had a chimney/fireplace removed earlier this week. They well deserve the great feedback posted about them. Ciaran arrived promptly to see what was involved and he and the guys did the job a few days later. They were punctual, polite and removed the chimney with minimal fuss and the room was left clean and tidy. Plus they sorted out those bricks which were suitable for use as garden edging. Ciaran was very helpful in advising me about another chimney that I was considering also removing at some stage. Would I use them again? A most definite YES!!"
20th May, 2015 • Rating by: Bruce • Contact: Ciaran Fitzpatrick • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service, would highly recommend!! I had organised for a chimney sweep but on inspection our flue had totally disintegrated (a real health hazard)! They fit me in for the following week for a flue replacement, which made no mess and was installed within an hour! Impressed, just in time for the cold change!"
15th May, 2015 • Rating by: Rachael • Contact: Ciaran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Outstanding service - turned up on time, completed job to our complete satisfaction and gave additional services."
15th May, 2015 • Rating by: John • Contact: Kimberly Muncaster • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Amazing service all around. I highly recommend using Complete Chimney Care. They returned my request and contacted me immediately with an opening and completed the work efficiently and kept everything nice and tidy. Friendly staff and have made sure to recommend them to friends. Have joined their service to remind me next year."
15th May, 2015 • Rating by: Bill • Contact: Hank • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good service on time and efficient. Left everything tidy will def use again.
Andy"
13th May, 2015 • Rating by: Andy • Contact: Dont remember • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
""
13th May, 2015 • Rating by: Terry • Contact: Tina • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"2nd year I have used Complete Chimney Care. Quick response via email to set up date/time and Hank was here on time and cleaned the chimney quickly and efficiently and left the fireplace area exactly as he found it - no mess - no need to vacuum afterwards or anything.
Would recommend this company to others"
11th May, 2015 • Rating by: Clare • Contact: Hank • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt reply to request for quote to repair and sweep 2 chimneys in same building. Quote reasonable and work carried out promptly and efficiently. He dealt with the tenants with courtesy."
10th May, 2015 • Rating by: Raewyn • Contact: Kieran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care has very easy communication and booking system, people arrived at the house on time and provided great job"
8th May, 2015 • Rating by: Sean • Contact: Kimberly Muncaster • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very reliable company and extremely efficient service. We dealt with Kim and Ciaran and they were both very accomodating, going out of their way to fit us in at very short notice. Excellent commitment to service, great communication and all round work ethics. Very reasonably priced also. Will continue to support this company in the future and highly recommend them."
7th May, 2015 • Rating by: Layton • Contact: Ciaran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The work was carried out in a timely efficient manner. The person who did the job (sorry that his name has escaped me) was polite, friendly and respectful. The invoice was issued online efficiently. All in all, a very easy company to deal with and one that I would have no hesitation in using again in the future, or recommending to anyone else."
7th May, 2015 • Rating by: Nicky • Contact: Unsure of the person's name • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"We were really impressed with Complete Chimney Care. Not only did they fit us in last minute when other companies were quoting a 6-8 week wait, they were efficient, on time and left everything clean and tidy. They also checked our flue and woodburner for cracks and any damage. Would not hesitate to use them again, in fact we are already on a re-call for next year."
7th May, 2015 • Rating by: Nikki • Contact: Ciaran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"On time, quick & helpful."
7th May, 2015 • Rating by: Vanessa • Contact: One of the team • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic experience with really friendly interactions with everyone we talked to in the company, very prompt scheduling and query feedback and great service provided on the day.
All in all very very happy and we'll be scheduling in our appointment for next year.
Thanks!"
7th May, 2015 • Rating by: Victoria • Contact: Kimberly Muncaster • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Absolutely awesome service. We had booked another service, who after us waiting around all afternoon never showed up and never called to say couldn't come.
Ciaran arrived on time, was friendly and professional. He did an awesome job and made sure our furniture etc was kept safe and clean. And they were cheaper than the first company who never showed up!
Absolutely recommend"
7th May, 2015 • Rating by: Anna • Contact: Kimberly Muncaster • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Great experience, arrived on time, nice guy, would definitely recommend."
7th May, 2015 • Rating by: Emily • Contact: ? • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Very efficient and professional and friendly."
6th May, 2015 • Rating by: Honglei • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 88% |
"I did not rate the pricing because this is the first time I have had to organise a chimney clean, however, when my daughter was looking your prices were pretty reasonable compared to others, and definetly had no issues paying for the awesome service."
6th May, 2015 • Rating by: Katherine • Contact: Kimberley Muncaster • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"On time for appointment. Discussed what needed to be done. Chimney cleaned and fireplace inspected efficiently. Good communication. Left work area clean."
6th May, 2015 • Rating by: Philip • Contact: Hank • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I am 100% satisfied with the service received from Cieran and his employees. The contact with the office regarding planning was effortless. The first attempt to sweep the chimney could not be completed and a sight visit by Ciran was required. Much to my delighted surprise, there was no extra charge for the second visit. Cieran solved the problem and the Fire was going the same evening. Will be booking again next year!"
5th May, 2015 • Rating by: Reecy • Contact: Cieran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Found these guys on the no cowboys website, glad I did plenty of cowboys out there doing chimney sweeps. Communication was easy and though they were busy they found a suitable time to complete the chimney clean. Very friendly, tidy, arrived on time, very happy with the job. Will definitely be using them again next year."
5th May, 2015 • Rating by: Andrew • Contact: Tina Whineray • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"What a pleasure to deal with! Complete Chimney sent Keiran to do the annual inspect and clean of our chimney on Friday. He arrived promptly, cleaned the chimney efficiently without leaving a mess for me to deal with, he was friendly and chatty. I look forward to seeing Complete Chimney Care next year!"
4th May, 2015 • Rating by: Brigitta • Contact: Keiran • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent, efficient and friendly service both on the phone and in person."
4th May, 2015 • Rating by: Rachel • Contact: Kimberly Muncaster • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Jean did a fantastic job on the fire place surround at ours. We are very happy with the fit and finish of his work.
In regards to Jean himself, he was an absolute treat to have working in the house. Always on time, extremely courteous, good humoured and very respectful of my property and my family. He moved so quietly and efficiently at some stages I did not even remember he was in the house. Jean is an excellent tradesman. I will definitely recommend him to any of our friends looking to get some quality plastering done.
Thanks for recommending him for the job."
4th May, 2015 • Rating by: John • Contact: Jean A • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Quick to respond to internet enquiry. Appointment made, work carried out. All ran smoothly."
4th May, 2015 • Rating by: Alex • Contact: Kimberly Muncaster • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very efficient service (chimney sweep). Arrived when they said would, did the job quickly and cleaned up after themselves."
3rd May, 2015 • Rating by: Gary • Contact: Ciaran • Job date: May, 2015
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"Very good experience. Easy to arrange, good communication, turned up on time. Courteous workers, left the place spotless. Highly recommended."
2nd May, 2015 • Rating by: Matthew • Contact: Ciaran • Job date: Mar, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great communication, always on time & it was a pleasure to deal with both the office staff and Ciaran."
1st May, 2015 • Rating by: Clarke • Contact: Anne • Job date: May, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found Complete Chimney Care very easy and efficient to deal with.
They had really clear communication when booking and when Ciaran came to do the chimney cleaning he was friendly and did the job quickly. He also pointed out that we needed a new air flow bar which was very helpful as it was something we never would've spotted.
I would definitely recommend these guys."
30th Apr, 2015 • Rating by: Chloe • Contact: Kimberly and Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great. Friendly and efficient."
30th Apr, 2015 • Rating by: Angela • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaaran was prompt, efficient, friendly and tidy. He was informative and I'm more than happy to recommend Complete Chimney Care!"
30th Apr, 2015 • Rating by: Katy • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Every aspect of my contact with this business was excellent, from the prompt reply to my on line query, to the actual chimney clean which was very efficient. Our chimney had never been cleaned and so had heavy soot but I was in the room at the time and not a trace of soot was apparenet. I would recommend this company to anyone."
30th Apr, 2015 • Rating by: Michele • Contact: Tina Whineray • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Despite April being a busy month for chimney cleaning (start of cold nights) a time for cleaning my chimney was found within a day or so of requesting a clean. Hank arrived on time, carried out the work efficiently explained what he was doing and advised on best fire practise. I couldn't have wished for a better service."
30th Apr, 2015 • Rating by: Glenn Rees • Contact: Hank • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic friendly service, always on time."
30th Apr, 2015 • Rating by: Angela McMillan • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Awesome. Really friendly, turned up before the scheduled time (this is unheard of) and got the job done really quickly. No mess, no fuss. Outstanding."
30th Apr, 2015 • Rating by: Ben • Contact: Can't recall • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Punctual, professional, and clean. Will definitely be using again next time."
30th Apr, 2015 • Rating by: Mark Evitts • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Easy to book, phoned on the day confirming the job, clean & tidy job - excellent"
29th Apr, 2015 • Rating by: Matt • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service every time :)"
29th Apr, 2015 • Rating by: Shari • Contact: Christian • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was great. He arrived early which meant I could get into work. He did a good job and then also spray painted the chimney at no extra cost. He had good advice about the sort of woods to burn to protect the chimney and fire."
29th Apr, 2015 • Rating by: Liz • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, thank you :-)"
29th Apr, 2015 • Rating by: jodi • Contact: complete chimney care • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
29th Apr, 2015 • Rating by: Justine • Contact: Kimberley Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Absolutely brilliant service. Fantastic job done and he arrived early. Tina was excellent to deal with and negotiated an appropriate time. Highly recommend Complete Chimney Care to anyone who requires their services. Even tidied up after themselves. Fantastic service and i will definately use them again"
29th Apr, 2015 • Rating by: Tracey • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly rate this business. They cleaned our chimney last year and again this year. They turn up on time in fact early and do a fast and efficient job. They were careful with cleanliness and a pleasure to deal with."
29th Apr, 2015 • Rating by: Mark • Contact: Cairan • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I had booked in with Complete Chimney Care for 8.30am. The gentleman arrived early, which was great. He was polite, introduced himself to me, and removed his shoes before coming inside. He used drop sheet to protect both my carpet and furniture and did a thorough job. He was quick and very helpful when I asked him various questions. I would not hesitate to recommend this company. The service I received was fantastic."
29th Apr, 2015 • Rating by: Lisa Allen • Contact: Kimberly Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Second time I have used him and wouldn't use anyone else. Quick, efficient communication. Very busy period for them but still managed to fit me in within 4 days at a time that suited my busy work frame. Received a phone call to say he was held up in traffic and going to be 5 minutes late. Job was completed quickly with zero mess. A true professional. Thanks and look forward to seeing you next year"
29th Apr, 2015 • Rating by: Darren • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the services provided, on time quick friendly and very clean. I would happily recommend this company to anybody."
29th Apr, 2015 • Rating by: Patrick • Contact: ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This is the third time we have used Complete Chimney Care and we have been thrilled each year with the brilliant service and great job done at keeping our home safe - will only ever use this company - highly recommended!"
28th Apr, 2015 • Rating by: Carla Beardshaw • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 90% |
| Quality: | 80% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 85% |
"Company was on time (early in fact), did a quick and complete job (although I would have appreciated the ashes being picked up from the fireplace)."
28th Apr, 2015 • Rating by: James • Contact: Kimberly Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent"
28th Apr, 2015 • Rating by: Wendy • Contact: don't know • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Extremely happy with the job done - will use again in the future and highly recommend to others."
28th Apr, 2015 • Rating by: Sandie • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran alway does a really really good job, he puts down dust sheets so no soot goes anywhere in the house, he even clears out the ash from the fireplace box!
And he's always got a story or 2 to tell while he does it!"
27th Apr, 2015 • Rating by: David • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really good service, very professional."
27th Apr, 2015 • Rating by: Morgan • Contact: Kimberly Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic company. Very efficient and professional."
27th Apr, 2015 • Rating by: Anne • Contact: Kim • Job date: Apr, 2015
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Ciaran did a great job. He was really clean and tidy inside. Our chimney is high and difficult to access, but he did it - no fuss and on time."
26th Apr, 2015 • Rating by: Karen • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Top marks on all aspects. At last a real tradesman with a smile. Can't thank them enough. ????"
26th Apr, 2015 • Rating by: Kevin • Contact: Kevin (Dantes pizza) • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service! The tradesman was friendly and easy to talk to. The whole job was fast and tidy. I will be using these guys from now on."
25th Apr, 2015 • Rating by: Nicole • Contact: Kimberly Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After our last chimney clean experience with another company (yes the one where the safety check failed to pick up the toxic fumes spilling into the bedroom) I was wanting to find an excellent company. I found it! I was skeptical at first about them getting back to me but they did within about 20 minutes and from then on in the communication was fantastic (even rang to say they would be a teeny bit late), The house was tenanted so I had to make sure the communication was right and it was. Invoiced promptly. I can't think of anything I would improve and yes I will use them again and again and again and recommend them to people. We use a lot of trades people and these guys were awesome. All true from our experience!"
24th Apr, 2015 • Rating by: Marian • Contact: Kimberley Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 88% |
"Good communication and excellent service."
24th Apr, 2015 • Rating by: Warren Green • Contact: Kimberly Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Glad we came across these guys. Great communication in setting up the appointment, Hank arrived on time to clean the chimney and did the job very efficiently. Gave us some advice on the broken fire bricks and few maintenance tips. Very happy with the service and happy to recommend."
23rd Apr, 2015 • Rating by: Shan and Iris • Contact: Hank • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Extremely efficient communicators - I contacted them via their website for a chimney clean. They replied within half an hour on Easter Friday, with a date and time.
The cleaner arrive on the dot of 1pm as scheduled and was courteous and polite, clean and efficient.
I would have no qualms whatsoever about using them again - I only wished I had come across them earlier."
23rd Apr, 2015 • Rating by: Fiona • Contact: Kimberly Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great and quick job."
23rd Apr, 2015 • Rating by: Cuan • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job again - thanks for the fantastic service."
23rd Apr, 2015 • Rating by: Gillian • Contact: Kimberley • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent company. Job completed within a day with Ciaran on time and left place as he had found it. Very honest, I had paid them twice accidentally from internet banking and Kimberly emailed me straight away and deposited the money straight back into my account. Will definitely be using Complete Chimney care again."
23rd Apr, 2015 • Rating by: Zaid Guy • Contact: Ciaran • Job date: Mar, 2015
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Reliable and professional service. Highly recommended!"
23rd Apr, 2015 • Rating by: Andy • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Fast, efficient and friendly. Trust the work and very easy to deal with. 100% recommend."
23rd Apr, 2015 • Rating by: Jo • Contact: Ciarin Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly and prompt service. Very satisfied."
23rd Apr, 2015 • Rating by: Antoinette • Contact: Hank • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service as usual. Ciaran was training anew person and was cautious to ensure they looked after internal furnishings /carpets in the home."
23rd Apr, 2015 • Rating by: Jayne • Contact: Ciaran, Tina • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Have used Complete Chimney Care two years in a row now and both times were very professional and this time were earlier than the time scheduled. Also as we live a bit further out they are willing to come to our house whereas a lot of other companies have said no we don't service this area. We also found the price very reasonable. I also like they remind us the Chimney is due for a clean so I don't have to remember."
23rd Apr, 2015 • Rating by: Melissa • Contact: Kimberly Muncaster • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommended.
Booking by emailing the site was easy, I got a prompt and friendly response the next day
Ciaran turned up on time and did a very thorough job. Was glad I did it as it had become almost a fire hazard. He even got on the roof to clear a birds nest.
Not a speck of dust was left when he went. Cost was only $80 which I paid afterwards via internet banking
Follow up from the office was prompt and I was very happy overall and would use this company again"
23rd Apr, 2015 • Rating by: Toni • Contact: Ciaran • Job date: Jan, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Another year, another good job. Arrived on time and completely quickly with no mess. Arranged early this year because we got a friendly reminder from their cheerful admin team. A great service to get them in early and avoid having to wait for a booking time as winter starts and they get frantic."
23rd Apr, 2015 • Rating by: Phil • Contact: Ciaran Fitzpatrick • Job date: Feb, 2015
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 50% |
| Overall: | 80% |
"100% satisfaction."
23rd Apr, 2015 • Rating by: Christian • Contact: ? • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt, tidy and very well priced. Thank you for doing a great job on our property, we will definitely rebook next year."
22nd Apr, 2015 • Rating by: Sarina • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran came and quoted quickly after we placed a request on the BuildersCrack site. When we were ready to agree a date we contacted them over the Easter break and Kimberly Muncaster was online and came back to us promptly, booking us in. Ciaran arrived when he said he would and did the job quickly and with no fuss. We just required our old villa chimney to be capped. Very pleased with service."
21st Apr, 2015 • Rating by: Anne & Keith • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Quick, efficient service and no mess left behind"
20th Apr, 2015 • Rating by: Bob • Contact: Hank • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very efficient service, very clean and thorough workmanship. Would highly recommend to anyone. Will definitely use this company again."
15th Apr, 2015 • Rating by: Tanya Grocott • Contact: Hank • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I booked with the team via there online site. I was quickly contacted and offered a number of times for the work to be completed. The booking was made and Ciaran turned up exactly when he said he would. Ciaran did a top notch job on ensuring that none of the chimney nasties escaped into the lounge. Ten out of ten for service."
7th Apr, 2015 • Rating by: Matt • Contact: Ciaran Fitzpatrick • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We've had the guys at Complete Chimney Care to clean our chimney since we've been living at our current address, they're no mess, no fuss guys who are awesome at what they do! I couldn't be happier with the service provided, and we'll be getting them back the same time next year for the annual clean / inspection :)
I think you'd be hard pressed to find a more professional, and polite team. Arrived exactly on time, job was done in 15 minutes, and all set to go for another year :)"
6th Apr, 2015 • Rating by: Dan • Contact: Ciaran • Job date: Apr, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran came to do a free quote and inspection on whether the flue flashing needs modification as earlier advised by the building inspector. He and an experienced plumber who came to my property on another day both said the same thing: the flashing doesn't need modification as it has been correctly installed. Ciaran added that, otherwise, this couldn't have passed council approval, but it did. His honesty, good ethics, professionalism and experience together with that of the plumber earlier mentioned helped me put my mind at ease about ruling out any weathertightness issue on this part of my house. Alan came to do the flue cleaning and had shown very good customer service: very professional, tidy and courteous. Kimberly and Tina both communicated with me in a timely manner through email. I would highly recommend these people!"
26th Mar, 2015 • Rating by: Shella • Contact: Ciaran, Kimberly, Alan, Tina • Job date: Mar, 2015
| Communication: | 50% |
| Quality: | 50% |
| Reliability: | 50% |
| Value: | 60% |
| Overall: | 53% |
"Liked the service shown when contracted but disappointed that firebricks supplied for fitting were deemed by the complete team not to fit. Firebrick supplier disagreed and was right they did fit. I am a remote owner of the property and ended up fitting the fire bricks myself during an inspection."
16th Mar, 2015 • Rating by: Richard Aitken • Contact: Ciaran Fitzpatrick • Job date: Feb, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Had my chimney replaced. Ciaran was fast, efficient and friendly. Am going to use him every year for my annual chimney sweep."
12th Jan, 2015 • Rating by: Julia • Contact: Ciaran Fitzpatrick • Job date: Jan, 2015
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"excellent jobs! very easy to contact and very reliable! highly recommend a+++++!"
19th Dec, 2014 • Rating by: michael • Contact: Kimberly Muncaster • Job date: Dec, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found complete chimney care to be professional and efficient - from making the booking to having our chimney inspected and cleaned. Very easy and I would not hesitate to use their services again."
20th Nov, 2014 • Rating by: Nena • Contact: Kim - Receptionist • Job date: Nov, 2013
| Communication: | 70% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 88% |
"Wow, Christain arrived about 1-2 mins ahead of time, awesome stuff!! He spent some time getting it apart due to sticky components inside the fireplace - not his fault just normal. I am impressed with the timeliness and job done. Thanks Christian and others."
4th Sep, 2014 • Rating by: Clint • Contact: Christian • Job date: Sep, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After many years of having our chimney cleaned annually by Andy Andersons, the reminder calls stopped a few years ago. Meanwhile a crack began forming in the brickwork of our firebox so I began the hunt for someone to repair or replace it. I came across Complete Chimney Care on this NoCowboys site. Last week Ciaran called round to give us a free inspection and the good news that the crack could be repaired at minimal cost. So we booked the repair and a chimney clean.
Ciaran arrived on time, got the job done quickly and cleanly. And made me laugh in the process. Thank you for a great job."
29th Jul, 2014 • Rating by: Helen • Contact: Ciaran Fitzpatrick • Job date: Jul, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service, highly recommend! Ciaran did a great job in the replacement of our chimney and we are very happy with the results. Complete Chimney Care were quick to provide a quote and book in a job date and Kimberley provided very effective customer service throughout. Thank you so much!"
23rd Jul, 2014 • Rating by: Josie • Contact: Ciaran Fitzpatrick • Job date: Jul, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Impressive serviice and response time. Very professional and the space was left clean and tidy. I will be using Complete Chimey Care for all future chimney sweeps."
22nd Jul, 2014 • Rating by: Dianne • Contact: Chistian • Job date: Jul, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
""
17th Jul, 2014 • Rating by: Rosie • Contact: Kimberly Muncaster • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"From the arranging of a time and day to quote for the job through to the completion of the job the service provided by Complete Chimney Care is by far the best experience we have ever had with tradespeople. This is the first business that we've used that provides an exact time that they will be arriving and then exceeds expectations by actually arriving at the time they told us they would. The operation to remove our old flue and replace it with a new one was carried out efficiently and with care not to mark any walls or flooring. An extremely impressive business and we would recommend this business to anyone looking for chimney care services. The only downside is that Complete Chimney Care is obviously recommended by so many customers that they're extremely busy!"
9th Jul, 2014 • Rating by: Rachel • Contact: Ciaran Fitzpatrick • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"highly recommened great team .100%"
30th Jun, 2014 • Rating by: Rhiannon • Contact: christian • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Tropical Storm hits Auckland and we lost our 3 meter chimney stack for our Commerical Business, a lovely little Wine Lounge and the Fireplace is a huge drawcard in these cold months. Ciaran and Kim were amazing, not only answering straight away and even though snowed under managed to fit in a visit on site. What was a 2-3 week job to totally re-build the outer and inner chimney stack on a heavy scheudle, Complete Chimney had our Fire up and going in 9 days. Total gentleman to work with, reliable, courteous, regular updates during the waiting time, punctual and finished all with a lovely smile and clean up afterwards. Huge thank you, took the stress out worrying how it all was going to get done. I would totally recommend this Company to everyone. Angie Jakievich"
29th Jun, 2014 • Rating by: Angie Jakicevich • Contact: Ciaran and Kim • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I organised Ciaran to repair my chimney stack after the recent high winds. I was fitted into a busy schedule and it was very professionally handled. I would fully recomend them."
25th Jun, 2014 • Rating by: Rodney • Contact: Ciaran • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A very efficient service. Arrived on time. Very knowledgeable. Cleaned up afterwards. I will use again and will definitely recommend Complete Chimney Care to others."
21st Jun, 2014 • Rating by: Gael Mearns • Contact: Cairan • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"First time using Complete Chimney Care and was very happy. They fitted me in quickly and Christian was super informative, clean and did a great job. Will now be using CCC annually and recommending."
19th Jun, 2014 • Rating by: Nicky • Contact: Christian • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The team cleaned the chimney at 2 of our rental properties - very prompt, efficient service. Easy to deal with and will definitely use their services again."
19th Jun, 2014 • Rating by: David • Contact: Kimberly • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 93% |
"Ciaran and his team at Complete Chimney Care are well organised and carry out a professional job.
I would recommend the operation."
10th Jun, 2014 • Rating by: Michael • Contact: Kimberly Muncaster • Job date: Jun, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service - punctual and efficient chimney sweep. Went the extra mile in the rain to sort out a problem of damage to the top chimney cap. I now have a fully functioning fire again. Recommend ++++"
9th Jun, 2014 • Rating by: Kathryn • Contact: Christain and Ciaran • Job date: Jun, 2014
| Communication: | 0% |
| Quality: | 50% |
| Reliability: | 50% |
| Value: | 0% |
| Overall: | 25% |
"Unfortunately I CANNOT recommend this company. Mark (I believe his name was) came to sweep the chimney of our rental property, but advised the fireplace wasn't safe to use because there were some loose bricks and didn't actually sweet the chimney. I couldn't reach him by phone, so had to communicate with Kim via email. I was told the repair cost would be $660 + GST. I then asked how long the job would take. The response was 1 to 1 1/2 hours. I asked if they could please help me understand the $759 cost for a job that would take so little time, but they responded that it was their "standard charge" and that if I wasn't comfortable with the cost, they'd prefer I called another chimney company to do the job. I did just that and got a professional bricklayer to do the job. Cost: $400 including GST. A $359 difference! Complete Chimney Care might be competitive for a chimney sweep, but certainly not for repair work!!"
8th Jun, 2014 • Rating by: Dyanne • Contact: Kim • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service.
Very friendly, efficient and knowledgable. I would not hesitate to use them again in the future"
30th May, 2014 • Rating by: James • Contact: Ciaran • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Brilliant service. Fitted me in even though they were extremely busy. It's important to note that I tried two other companies - Chimney King and Andy Anderson's - who were also busy but, in comparison to Complete Chimney Care, they were rude and not interested in helping me at all.
Customer service was friendly and accommodating. The chimney sweep who did the job turned up on time, was friendly and professional. He completed the job very quickly and was careful not to leave any mess.
Very impressed. Would definitely use again and recommend to others."
30th May, 2014 • Rating by: Kate • Contact: Kimberly Muncaster • Job date: May, 2014
| Communication: | 80% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Really happy with the service we received, it was prompt and reasonable price.
Would highly recommend."
18th May, 2014 • Rating by: Courtney • Contact: can't remember • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran came and cleaned my chimney. He turned up on time, was quick and efficient and left the place clean and tidy. He was friendly and a pleasure to deal with. Would recomend to anyone."
17th May, 2014 • Rating by: Mark • Contact: Ciaran Fitzpatrick • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I highly recommend this service - they were exceptionally prompt and did a great job."
14th May, 2014 • Rating by: Zena • Contact: Kimberly Muncaster • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney are highly professional and efficient and very good value for money. We got other quotes way higher than Complete Chimney who exaggerated what needed to be done. These guys told us immediately what needed to be done for the best quality and cost.
They are totally trustworthy and very efficient at their work and have no hesitation in recommending their work. Cheers Marie"
10th May, 2014 • Rating by: marie • Contact: marie • Job date: May, 2014
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Excellent job. Having recently bought the house I had no idea what state the old Kent fireplace was in. Christian arrived exactly when I was told he would. He was very polite and answered all the questions I had about firebricks, where I could get them, and the best way of running/using the fire, while he was cleaning the chimney. Money well spent and I will happily be using these guys again next year."
7th May, 2014 • Rating by: Joanne • Contact: Christian • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran Fitzpatrick was cheerful, efficient and incredibly reliable, doing an excellent job in no time at all!! In addition - and at no extra cost - l a bit of Irish commentary was thrown in as he worked!! Awesome service!! We have already recommended him to our other family members!"
6th May, 2014 • Rating by: Diane • Contact: Ciaran Fitzpatrick • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service from Ciaran on Saturday. He arrived early, swept the chimney very efficiently and cleaned up after himself. A great character and happy to have him in my home to complete the sweep. I will definitely be using Ciaran and Complete Chimney Care for our annual chimney sweep from now on."
3rd May, 2014 • Rating by: Leah • Contact: Ciaran Fitzpatrick • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ectrenely efficient booking system and cairin arrived and completed the job just as promised. Highly recommend"
2nd May, 2014 • Rating by: Judy • Contact: Caiden. • Job date: May, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Went out of his way to ensure the chimney was cleaned and safe to use. Highly recommended. We will be using this company again!"
30th Apr, 2014 • Rating by: Rebecca • Contact: Ciaran Fitzpatrick • Job date: Apr, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fast, efficient and a great personality to have in your home - and reasonable!
They will be my annual chimney company from now on."
30th Apr, 2014 • Rating by: Karen • Contact: Keiran • Job date: Apr, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome and friendly service, I would definitely recommend to others."
30th Apr, 2014 • Rating by: Helen • Contact: Ciaran Fitzpatrick • Job date: Apr, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"They are the best tradesman owner I have ever met! Integrity, very knowledgeable, great communication! It's great to see a positive work ethic is alive and well. Just wanted to let everyone know that we wouldnt hesitate to recommend them to others! I will definitely lock up the service with them from now on!"
28th Apr, 2014 • Rating by: Vincent • Contact: Ciaran, Kim and Christian • Job date: Apr, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"excellent company to do business with. Fast and efficient, good communication , punctual , gave me a comprehensive debrief on what was done. I would defiantly recommend to others."
24th Apr, 2014 • Rating by: rodney • Contact: cairan • Job date: Apr, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service - good blokes."
23rd Apr, 2014 • Rating by: Vincent • Contact: Ciaran • Job date: Apr, 2014
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"Excellent service. Will recommend to clients and friends."
1st Apr, 2014 • Rating by: Yvonne • Contact: Ciaran Fitzpatrick • Job date: Apr, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Fast, efficient service and nice people to boot!"
27th Mar, 2014 • Rating by: Craig • Contact: Ciaran • Job date: Mar, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service provide by this company. Extremely efficient to deal with, contacted me very quickly to arrange a time to suit and went out of their way to find a time to suit me.. Ciaran arrived on time (early in fact) and did a great job of sweeping our chimney, cleaned up and even gave me tips on using the ash as a food for my fruit trees. Would definitely use them again and certainly recommend them."
24th Mar, 2014 • Rating by: Denise • Contact: Ciaran Fitzpatrick • Job date: Mar, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Top notch work by a professional. Fixed the botched up job done by the last Cowboys - now out of business (moved to chch :() - which had started a leak we couldn't find.
Thankfully there are people like Ciaran and Kimberly around."
20th Mar, 2014 • Rating by: Mark • Contact: Kimberly • Job date: Jan, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very easy to deal with, very professional. Did a thorough clean of a 2 storey chimney with bend in it, that other chimney cleaners hadn't done correctly. Found the source of a leak we had and were very efficient at organising hire of scaffolding so it was a no stress job for us. Completed job within a week much to our delight ."
16th Mar, 2014 • Rating by: Julie • Contact: Ciaran • Job date: Mar, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic job yet again. Second year I have used Ciaran and will be using again next year. Arrives on time, friendly and knowledgeable and does a fantastic job. Thanks guys"
12th Mar, 2014 • Rating by: Katie • Contact: Ciaran • Job date: Mar, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Turned up on time, was even early - fantastic! Chimey was swept in no time, will be asking back again next year! Thanks Ciaran."
11th Mar, 2014 • Rating by: Suzi • Contact: Ciaran Fitzpatrick • Job date: Mar, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"5 star service. Really friendly, quick and quality job. Easy to talk to and knows what he is doing."
7th Mar, 2014 • Rating by: Liam Trimble • Contact: Ciaran Fitzpatrick • Job date: Mar, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 98% |
"Kim was able to fit an appointment in for me very quickly.
Ciaran arrived promptly and was able to complete the work required on the day. He was quick, efficient and pleasant to deal with. He also gave me some tips on maintenance.
I'll definitely be recommending this company to others."
20th Feb, 2014 • Rating by: Sue • Contact: Ciaran (via phone) and Kim (via email) Fitzpatrick • Job date: Feb, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very satisfied with service. Turned up on time to do the measure and quote and also turned up on time to do the actual job, Very pleasant/friendly and easy to deal with. Would highly recommend. Incidently, the initial company I rang (and who had promised 3 times I'll be there this afternoon or in 1 1/2 hours) has still not turned up. I hope they do now and I can say "too late..job done""
9th Feb, 2014 • Rating by: Colleen • Contact: Ciaran • Job date: Jan, 2014
| Communication: | 0% |
| Quality: | 0% |
| Reliability: | 0% |
| Value: | 60% |
| Overall: | 15% |
"Don't touch this company as Ciaran comes on site to make a quote, confirms the job with the promise that they come when you are ready for installation, let you organise scaffold, agree with the installation day. After everything is organised you get in one hour after that an e-mail saying: "Due to us being unable to keep up with demand, we reduced our call-out zone to half an hour from the CBD. As you’re almost an hour away, I’m afraid we won’t be able to do your job now." With other words: this is an unreliable company who doesn't keep their word, betray you and let you hanging."
3rd Feb, 2014 • Rating by: Marcela • Contact: Ciaran Fitzpatrick • Job date: Jan, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good company to deal with. Ciaran is a great guy who knows his stuff with very helpful advice. He turned up on time and did a very thorough job."
16th Jan, 2014 • Rating by: Craig • Contact: Ciaran • Job date: Jan, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Second time using Complete Chimney Care and we are really happy with the job. On time, friendly and always happy to give advice. Thanks"
8th Jan, 2014 • Rating by: Daniel • Contact: Ciaran • Job date: Jan, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After using another company previously, we were horrified but not exactly surprised when Ciaran told us our fireplace was absolutely unusable - we had noticed it deteriorating. The other chimney sweep had told us everything was fine, but visually it clearly wasn't. So we decided to try Complete Chimney Care. Immediately Ciaran told us it was falling to bits and unsafe to use. The feeling is the other company told us the fire was fine just so they could sweep it and get paid. We feel Ciaran may well have saved our lives. Also, he didn't charge a cent for his great service."
8th Jan, 2014 • Rating by: Rose • Contact: Ciaran Fitzpatrick • Job date: Jan, 2014
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and Paul did an excellent job removing our chimney. Great communication, worked quickly and left no mess - very professional team."
10th Dec, 2013 • Rating by: Belinda • Contact: Ciaran • Job date: Dec, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great company to work with. Definitely using them each year to clean our chimney."
15th Nov, 2013 • Rating by: Erena • Contact: Cieran • Job date: Nov, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Super efficient and works with a white drop sheet! No mess, no fuss and some very helpful tips about how which wood to use to reduce the smoke around our fireplace. Friendly, reliable and expert advice."
14th Nov, 2013 • Rating by: Louise • Contact: Ciaran • Job date: Nov, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome service, our woodburner looks new again. Thank you"
14th Nov, 2013 • Rating by: Jenny • Contact: Cieran and Kimberley • Job date: Nov, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I found this business to be very prompt, efficient, patient (I forgot to sort out the keys for the house!), courteous, and informative. Ciaran even fixed up my flue from the birds and cleaned some grass from the spouting without any hesitation. I would not hesitate to use them again. cheers Michelle"
13th Nov, 2013 • Rating by: Michelle • Contact: Ciaran and Kimberly • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I only phoned them on the Monday and by Thursday the new flue and cone and cowl were in place looking good.
Both Ciarin and Kimberley were very friendly
and I pleased with the excellent service that I received from both of them.
Jan"
17th Oct, 2013 • Rating by: Jan • Contact: Ciaran • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran removed our old fireplace. I was very happy with how quickly he completed the job and at a reasonable price. Highly recommended."
4th Oct, 2013 • Rating by: Louise • Contact: Ciaran • Job date: Oct, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
""
31st Aug, 2013 • Rating by: Keryn • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Our wood burner flue was almost stuffed. Ciaran explained what wood to use and cleaned and replaced the flue and flue top. Highly recommended."
31st Aug, 2013 • Rating by: Bruce • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Came to do the chimney and ended up replacing the whole fire box as it was dangerous.A quick efficient job done and such a pleasant guy to have around.We would highly recommend him.Peter"
29th Aug, 2013 • Rating by: Peter • Contact: Peter Stichbury • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We are new clients of Complete Chimney Care and will be continue to be clients for a long time to come. Their swift and honest responses about job time-frames and work to be completed is impressive. They also coordinated with other contractors and followed up with them to ensure everything was ready and in place for work to be completed on the day. The completed work is obviously of a high standard. We are very pleased with ourselves for having 'found' them!"
28th Aug, 2013 • Rating by: Ailene • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Great service, great advice, friendly interaction. Ticks all the boxes."
27th Aug, 2013 • Rating by: Jason • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"He was there even before I got there with the job half done. Great advice. I would highly recommend this business."
26th Aug, 2013 • Rating by: selena • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 60% |
| Overall: | 90% |
"excellent job done :D"
25th Aug, 2013 • Rating by: fona • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care are an awesome company! Easy to communicate with, and very accommodating with bookings! I couldn't be happier with the work that was carried out, very professional, highly efficient, and no mess!
If you need your chimney cleaned, if you don't know where to go, and if you can make a booking, maybe you can hire: Complete Chimney Care!
Awesome! Will be re-booking when it's time to get it done next year :-)"
24th Aug, 2013 • Rating by: Dan • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service! Quick response too our initial enquiry, came to inspect our chimney within a day of responding, and repair work required was completed the next day. Would highly recommend to others and will definitely be using this company again in the future."
23rd Aug, 2013 • Rating by: Erica • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service- turned up on time, did the job efficiently and to expected standard, gave advice on maintenance of chimney without trying to pressure us into paying for other services. We would definitely use again/ recommend to friend."
19th Aug, 2013 • Rating by: Sarah-Jane • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"FIRST CLASS SERVICE AND OUTSTANDING WORKMANSHIP EXCEPTION QUALITY AND VALUE FOR MONEY WOULD HAVE NO HESITATION IN RECOMMENDING THIS COMPANY AND ITS EMPLOYEES TO EVERYONE WHO IS LOOKING FOR NOTHING BUT THE BEST SERVICE AND WORKMANSHIP WITH THE ADDED EXTRA OF ALSO KNOWING U ARE NOT GOING TO BE RIPPED OFF OR A BODGE JOB DONE WHEN U EMPLOY THIS COMPANY"
16th Aug, 2013 • Rating by: ANNA MARIE • Contact: CIARAN FITZPATRICK • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"A++. Great job, quick response, great communication - Ciaran and Kim are both super friendly and polite. Definitely recommend. A pleasure to deal with."
14th Aug, 2013 • Rating by: Robyn • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, friendly to deal with, wouldn't hesitate to recommend - love your work!"
13th Aug, 2013 • Rating by: Belinda • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"excellent service quick clean and friendly. highly recommended."
12th Aug, 2013 • Rating by: Phill • Contact: Kim • Job date: Jan, 2013
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"We have had our chimney swept and then, based on Ciaran's recommendation, the flue replaced, in the last couple of months. While we haven't been home when the work was carried out, we can see that the workmanship is excellent and the clean up etc. more than satisfactory."
12th Aug, 2013 • Rating by: Petra • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good service, Ciaran is on time and very professional. Friendly staff to deal with. will use the service again and again, Highly recommend to friend"
7th Aug, 2013 • Rating by: Gavin • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic, professional job. Would recommend to anyone! Thank you very much, Ciaran."
7th Aug, 2013 • Rating by: Natalie • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 70% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 93% |
"Ciaran came to inspect our chimney and was very polite and helpful. Will be definitely using the company in the future."
6th Aug, 2013 • Rating by: Luke • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I wish every tradesman was as professional and pleasant to deal with. Thanks Ciaran."
6th Aug, 2013 • Rating by: Elaine • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent service- good advice and quotation - arrived on time and completed job skillfully with no fuss or mess
Cheerful service thoroughly reccommended A+"
5th Aug, 2013 • Rating by: Terence • Contact: TJ. McNamara • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
4th Aug, 2013 • Rating by: Madeleine • Contact: Ciaran Fitzpatrick • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Can not fault these guys. Kim in the office was professional, prompt to reply and so flexible given I was trying to confirm times around my work hours. Ciaran was arrived early, was professional, clearly knows his trade inside and out and didn't charge for what he didn't need to. Definitely recommend these guys. Honestly. Awesome."
2nd Aug, 2013 • Rating by: Debby • Contact: Ciaran • Job date: Aug, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service, prompt no hassles. Great price."
1st Aug, 2013 • Rating by: Marama • Contact: Ciaran Fitzpatrick • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very good service - came out as planned and did a great job! Would use again for sure! A++++"
1st Aug, 2013 • Rating by: Scott • Contact: Kim • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very impressed. Quick to respond to my first contact. Got a booking a lot more quickly than expected. Ciaran was on time, quick, tidied up beautifully, and gave me good advice about the chimney. Cannot fault the service."
31st Jul, 2013 • Rating by: Tamsin • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really pleased with the job. Ciaran was punctual, great to deal with, and the job came to what was quoted with no surprises. Highly recommended."
31st Jul, 2013 • Rating by: Chris • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Friendly staff to deal with and Ciaran did a good job cleaning and repairing our fireplace"
31st Jul, 2013 • Rating by: Bernadette • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very efficient service - cheerful trades people. Not grumpy like most. Catholic Irish, but honest nonetheless."
31st Jul, 2013 • Rating by: Andy • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Great to deal with from the start. Kimberly in office friendly, quick to respond and communicated clearly. I normally expect tradesmen to turn up either late or not at all, they were great, turned up early, did what they were asked to do and gave us some reasonable pricing. Friendly staff, easy to work with, would definitely recommend."
31st Jul, 2013 • Rating by: Patti • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, pointed out our fireplace was ****ty and rusty and shouldn't be used. He was utterly professional. He warned us that the Council has new charges for fires and once again the new Supercity gouges it's rate payers."
31st Jul, 2013 • Rating by: Adam • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great lads. Thanks for the help!"
31st Jul, 2013 • Rating by: Francois Lategan • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Cairan just finished replacing firebricks in our chimney today - from booking to finishing the job it was a seamless process with great communication from Kim in the office. would thoroughly recommend Complete Chimney care."
31st Jul, 2013 • Rating by: karen • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, as quoted and on time. Would use again."
31st Jul, 2013 • Rating by: Mark • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Turned up on time, great job done and good advice given, very friendly and easy to deal with, will recommend to anyone and will use again over anyone else."
30th Jul, 2013 • Rating by: Laurie • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"very friendly and helpful service on site"
30th Jul, 2013 • Rating by: michelle • Contact: kimberley • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"When you think of getting you chimneys cleaned...get this company totally flexible about times, and fast when they get there.
This company go beyond what i clarify as Great service .....
10+ Recommendation"
30th Jul, 2013 • Rating by: Patrick • Contact: Cairan Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran (and Kim) was lovely to deal with and I'm grateful for the good communication I had with his company. Our place was left nice and tidy...thanks :-)"
30th Jul, 2013 • Rating by: Anna • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"fantastic service, good advice and very knowledgable"
30th Jul, 2013 • Rating by: Adele • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic job, super quick & professional. Arrived really early in the morning to accomodate our last minute request.Thank you"
30th Jul, 2013 • Rating by: Jenny • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"ciaran turned up on time , did a great job and very friendly . highly recommending him to my friends"
29th Jul, 2013 • Rating by: john • Contact: kim • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, even after I forgot the appointment they were happy to re schedule for later in the day."
29th Jul, 2013 • Rating by: James • Contact: Grant • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome jobs, no issues. He even turned up on the date and time he was scheduled for."
29th Jul, 2013 • Rating by: Radhika • Contact: Ciar'an Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
28th Jul, 2013 • Rating by: William • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was very professional, prompt and efficient. He obviously knows his trade and was very clear in all his dealings and costs with us. Would recommend."
28th Jul, 2013 • Rating by: Emily • Contact: Ciaran • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Perfectionist! Ciaran and his co-worker ticked all the boxes, professional, efficient and obviously know their trade and take pride in their workmanship. It's a pleasure to recommend them, faultless"
27th Jul, 2013 • Rating by: Lisa • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the service we received from Complete Chimney Care. Very professional, prompt and efficient. Would highly recommend."
27th Jul, 2013 • Rating by: Tala • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"The guy turned up on time, was friendly and efficient and I've had no problems with my chimney since then. Would recommend him to anyone."
27th Jul, 2013 • Rating by: Sally • Contact: Kim • Job date: Jul, 2013
| Communication: | 80% |
| Quality: | 70% |
| Reliability: | 80% |
| Value: | 50% |
| Overall: | 70% |
"A good and proper job!"
27th Jul, 2013 • Rating by: Mike • Contact: Cairan Fitzpatrick • Job date: Mar, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service from Ciaran from complete chimney care."
24th Jul, 2013 • Rating by: Angela • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was excellent! Very prompt service when I needed it. Was able to complete the job quickly and professionally whilst sticking to the budget.
Fantastic customer service with his friendly manner tipped it off!
Highly recommend"
24th Jul, 2013 • Rating by: Paul • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"They were very good to deal with, well priced and prompt service"
24th Jul, 2013 • Rating by: Paul • Contact: Kim • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Kim was honey to deal with by phone and email. Always positive and polite.
Appointment made for a 10am clean, Claran arrived at 08.30 which worked in my favour as it freed up my day.
Cleaned from the bottom up and saw the accumulated chimney residue fall back into the fire box. Previous chimney sweeps have been on the roof, removed the chimney hat and cleaned with a wire brush without removing the thick residue.
Care was taken in protecting the area around the fire box, chimney flue checked for rust etc, every thing ok, good quick job. Happy to recommend."
24th Jul, 2013 • Rating by: Jim • Contact: Ciaran Fitzpatrick/Kim • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"friendly, professional, efficient and careful
very knowledgeable
clean and tidy, careful not to damage anything
a previous company (before we bought the house) had installed an internal flue incorrectly, Ciaran had to temporarily remove some brick work to extract the flue which was not anticipated as part of the original job.... and he did this for no extra charge from his original quote!
we would highly recommend him if you want something done right first time. do not waste your time, money or risk your safety/life/house on someone who doesn’t know what they are doing
we look forward to using a fire and chimney that will work properly and safely!
Many thanks Ciaran!!"
23rd Jul, 2013 • Rating by: Dave • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The flue inside my tall old brick chimney require replacement as the fireplace had not received a service since installing (10 years ago) and it was not drawing properly or providing good heat. Ciaran completed an inspection (14 May), duly gave a job quote, and I subsequently received a call from Kim to set up an appropriate day and time for scaffold instillation and work 25 May). The job was done as soon as practicable (28 May), following three days of wet and cold weather; the exterior plastering required a day free of rain to complete the work. The job was done to a high professional standard, on time and within budget; having Complete Chimney Care Ltd organise the assembly and diss-assembly of scaffolding, so as to meet the requisite health and safety standards, with a sub-contractor was a bonus. It is a real pleasure to deal with a Company that is good as its word: DONE RIGHT. EVERY TIME. GUARANTEED. I would recommend Complete Chimney Care to all requiring chimney and fireplace servicing."
20th Jul, 2013 • Rating by: Ian • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Contacted this company on a Sunday and they were there first thing on Wednesday morning despite I'm assuming it being the busiest time of the year. We had concerns that our fireplace had an unsafe flue, but a quick look by the experts and all was ok. No call out charge so was absolutely rapt. Great friendly, efficient service and would definitely use this company again."
19th Jul, 2013 • Rating by: Sheree • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived on time, was quick and efficient and friendly! Couldn't ask for more, thanks!"
19th Jul, 2013 • Rating by: Cat • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"10 out of 10 for service and communication and great value for money too. Thanks Ciaran for doing such a brilliant job. Will definitely use you again next year!"
17th Jul, 2013 • Rating by: Kirsty • Contact: Ciaran Fitzpatrick • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was excellent. He and Kim were very friendly and easy to deal with. He advised us that we needed to replace our flue and what we needed etc. We decided to replace the fireplace also because it needed repairs. He arrived on time to install our new fireplace. Very tidy, no mess left."
17th Jul, 2013 • Rating by: Lynne • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service, Cieran arrived on time and carried at the clean very efficiently. Cleaned up after and what a lovely cheerful guy! I recommend Complete Chimney Care.
Alison, Oneroa, Waiheke Island."
11th Jul, 2013 • Rating by: Alison • Contact: Cieran • Job date: Jul, 2013
| Communication: | 0% |
| Quality: | 0% |
| Reliability: | 0% |
| Value: | 0% |
| Overall: | 0% |
"WE have had a terrible experience using this company, we have just purchased our 1st home and it came with a fireplace, we asked Complete Chimney Care to come and inspect and let us know if it was SAFE to use. I owner arrived, told me for insurance purposes we had to legally have our chimney swept every 12 months so I said ok. He spent 30 sec cleaning our chimney and then handed me a $92 bill! Told me it was very clean but still need to charge me so I had the peice of paper for my insurance company, he left I called out insurance company and they stated that for them this was not true, so I spoke to Complete Chimney Care and was told not to worry about the bill. A month Later we decided to use our fireplace for the 1st time, feeling confident that it was safe! A couple of jours after lighting all the wood fell through the bottom of our fireplace and into a pit about a meter deep!!!! It looked like the underneath of our house was on fire.. I have never been so scared in my life, we dowsed with water until flames went out, husband crawled under house and thankfully turned out it was just in a concrete pit.. We have later found out that there was NO bottom to our fireplace & these 'specialists' had failed to pick this up, it was covered with a piece of wood! A truly horrid experience, just company to discuss with in morning & was told I had a cheek calling as I didn't pay our bill!!!!!!"
11th Jul, 2013 • Rating by: Shannon • Contact: Cairin • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Couldn't have asked for more - Ciaran arrived right on time, and was friendly and efficient. I was really impressed at how willing Complete Chimney Care were to fit us in to their packed schedule: despite telling us they were pretty solidly booked, they were happy to offer a slot they had spare that was within a week of us contacting them - much sooner than other businesses we contacted could have got to us. Highly recommended, will use them again next time."
10th Jul, 2013 • Rating by: Rachel • Contact: Ciaren • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent communication, made an inquiry one evening and had a phone call the following day. They were round within 30 minutes. Most impressed and highly recommended."
9th Jul, 2013 • Rating by: Jane • Contact: Jane • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Prompt, friendly service, well priced! I recommend Ciaran if your fireplace and any of its related parts need attention. I am well happy with his work."
8th Jul, 2013 • Rating by: Graham • Contact: Graham Henwood • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"These guys are fantastic! Efficient, professional ... early even! Clean and fast. Would use again in a heartbeat! Thanks so much guys! What a pleasant experience!"
8th Jul, 2013 • Rating by: Rene • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Very professional job, personable and easy to communicate with."
7th Jul, 2013 • Rating by: Jaff • Contact: Ciaran Fitzpatrick • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care came highly recommended to me by Mitre10 and after using them I can understand why. From the first phone call through to the completion of the job I found them to be knowledgable, honest, prompt, professional and easy to deal with. I have no doubt that I was lucky enough to stumble upon the best in the business and will definitely use them in the future and highly recommend to others."
5th Jul, 2013 • Rating by: Hayley • Contact: Ciaran • Job date: Jul, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This was the first job CCC did for us: first a free-of-charge chimney inspection and later fixing and capping one of them. Great service, solid workmanship."
5th Jul, 2013 • Rating by: reuben • Contact: ciaran fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"This is the second job we've had CCC do for us and, as per the first, first class work. The fireplace/flue installation was quick, the work solid, he left things in good order and even had a nice suggestion about what to do regarding the floor tiles and surround spacing."
5th Jul, 2013 • Rating by: reuben • Contact: ciaran fitzpatrick • Job date: Jul, 2013
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"Very good service. Thanks for the fast turn around. Professional and excellent credentials. No hesitation in recommending."
29th Jun, 2013 • Rating by: Justine • Contact: Justine • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was fantastic - very helpful, friendly and knows his stuff - even showed my toddler a few things lol
Great job installing our new fireplace and showing us how it worked - I would gladly use Ciaran again :-)"
28th Jun, 2013 • Rating by: Candace • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very helpful, friendly and efficient service!"
28th Jun, 2013 • Rating by: Joanne • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, very impressed with the standard of workmanship."
28th Jun, 2013 • Rating by: Anit • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent, friendly, prompt service - thanks so much!"
27th Jun, 2013 • Rating by: Brook • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"After using other chimney sweepers, it is refreshing to have such excellent service from Ciaran and Kim, right from the first phone call. They tried to even fit us in around other jobs so we would have our chimney swept earlier which was great (although unfortunately I wasn't home). When the appointment came, Ciaran turned up on time, willing to answer all my questions including options for replacement, and efficiently cleaned our chimney. Would definitely recommend! Cheers"
27th Jun, 2013 • Rating by: David • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We have a 27 yr oldMasport woodburner whose chimney reaches through our high ceiling. The top inner flu had fallen. Ciaran came to assess and repaired it on the spot. Easy to talk with and answered all my questions. Thanks Ciaran."
25th Jun, 2013 • Rating by: Russell • Contact: Ciaran F. • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Friendly and Efficient"
25th Jun, 2013 • Rating by: Bronwyn • Contact: Ciaran Fitzpatrick • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Turned up on time, great service with a smile. Highly recommended"
24th Jun, 2013 • Rating by: Lisa • Contact: Cairan Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome. Company to deal with. Lots of communication and excellent advise. Thanks Ciaran and Kim."
22nd Jun, 2013 • Rating by: Debbie • Contact: Debbie • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent efficient and honest service."
20th Jun, 2013 • Rating by: Lucy • Contact: Kieren Fitzpatrick • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was great to deal with, his advise was valued and a nice guy to deal with, highly recommend - great Service received."
19th Jun, 2013 • Rating by: Brett • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, we are very happy with it."
18th Jun, 2013 • Rating by: Naomi • Contact: Ciaran • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Excellent job, will use again."
17th Jun, 2013 • Rating by: Allain • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran exceeded our expectations in the installation of masport insert. The existing fireplace was over 30 years old and was removed and the new installed with huge effort! We could not be happier with the job and the price was exceptionally reasonable! For anyone considering a fire place installation I would highly recommend this company and only wish that any other service provider in any sector could provide such amazing service! Thanks!"
15th Jun, 2013 • Rating by: Brian McGinn • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Job well done - wouldn't hesitate to recommend."
15th Jun, 2013 • Rating by: Clare • Contact: Ciaran and Kim • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
"Ciaran arrived on time - so wonderful to have a tradesperson turn up when they say they will.
He got into the job straight away and was professional and friendly from start to finish. He was willing to answer all my questions from the process of replacing our flu to the materials used.
I would recommend Ciaran to anyone. Thanks so much!"
14th Jun, 2013 • Rating by: Cathy • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was absolutely blown away by the attention to customer service by Ciaran and Kim.
After a bad experience with another business, where I had waited for a month and still hadn't been visited despite repeated phone calls, Ciaran stopped by to evaluate the flue on my woodburner stove one evening within days of me contacting them. The job was then booked in for the following week. I am happy that the work was done to a high standard and would unconditionally recommend this business."
13th Jun, 2013 • Rating by: Robyn • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran was very professional, friendly, quick and easy to deal with. Highly recommend him"
12th Jun, 2013 • Rating by: Charlotte • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Ciaran is a true professional in his field! Top Service, Top Job, Top Bloke, honest, reliable & trustworthy. And Kimberly (support staff) was friendly, & helpful & pleasant to deal with also. I would have absolutely no hesitation in recommending Complete Chimney Care for a sweep or Chimney installation or repairs."
11th Jun, 2013 • Rating by: Steve • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived promptly, tidy job, very friendly, helpful advice. Excellent service."
11th Jun, 2013 • Rating by: Clare • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived on time and the job only took a few minutes. Hassle free and easy. Thanks"
11th Jun, 2013 • Rating by: Zac • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 93% |
"Friendly, quick and professional - highly recommend!"
10th Jun, 2013 • Rating by: Scott • Contact: Ciaran • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service - fast, efficient, friendly. Thanks for cleaning our chimney, Cairin! Can't wait to use it."
10th Jun, 2013 • Rating by: Libby • Contact: Cairin • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Awesome, efficient EARLY to site and completed without fuss or drama. Great advise and bloody nice guy"
10th Jun, 2013 • Rating by: Mike • Contact: Ciaran Fitzpatrick • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service from start to finish. Great friendly communication and a perfect job. Couldnt recommend more highly."
6th Jun, 2013 • Rating by: Sue • Contact: Ciaran • Job date: Jun, 2013
| Communication: | 90% |
| Quality: | 80% |
| Reliability: | 80% |
| Value: | 70% |
| Overall: | 80% |
"Very good, quick, clean and excellent job done."
5th Jun, 2013 • Rating by: Graeme • Contact: Smith • Job date: Jun, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
""
30th May, 2013 • Rating by: Jade • Contact: Cieran • Job date: May, 2013
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Ciaran was fantastic. Friendly and efficient. Even explained things about our chimney that we didn\'t know before. Highly recommended!!"
30th May, 2013 • Rating by: Khin • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran went above and beyond installing our new flu for us, being as quiet as possible so as not disturb our sleeping baby. Then he painted our existing ceiling plate as I thought it was ugly. Thanks so much! Mandy"
29th May, 2013 • Rating by: Mandy • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very pleasant helpful service."
29th May, 2013 • Rating by: Adrienne • Contact: Paul • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
""
28th May, 2013 • Rating by: Mark • Contact: Kim • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I was very pleased that Cairan came first of all to quote Free of Chargen and then was able to fit me in a week later
Cairan also explained exactly what he was going to do - so I was fully informed of the job"
28th May, 2013 • Rating by: Collette • Contact: Cairan Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
28th May, 2013 • Rating by: Nina • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 90% |
""
28th May, 2013 • Rating by: Gavin • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Professional and friendly"
28th May, 2013 • Rating by: Kathryn • Contact: Ciaran • Job date: May, 2013
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
"Job was completed quickly and well. Would recommend to friends."
27th May, 2013 • Rating by: Debbie • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 30% |
| Value: | 100% |
| Overall: | 83% |
""
27th May, 2013 • Rating by: Jamie • Contact: Kieran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Made the mistake of booking someone else first with a cheaper quote. They were hopeless and never turned up in time so went back to Ciaran at Complete Chimney Care and realised I should have gone with him the first time. Absolutely excellent service. Called to say he was early and was here 30 minutes before booked. Very pleasant to deal with and did a fantastic job. Definitely recommend him as first choice for anyone. Will use him next year and every year to clean my chimney from now on."
25th May, 2013 • Rating by: Greg • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Ciran was very pleasant to deal with. Friendly and happy to answer any questions I had about the fire place. I would have no hesitation recommending him and will be getting him back next year."
25th May, 2013 • Rating by: Fran • Contact: Ciran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 80% |
| Value: | 80% |
| Overall: | 90% |
"Great communication, quick and simple. Turned up, did a great job and was very pleasant to deal with. I would recommend to anyone."
23rd May, 2013 • Rating by: Kevin • Contact: Kerian • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Submitted a form on the website and Kim came back the next day with some times for us. Ciaran showed up on time and did a thorough job. Would highly recommend and will be getting them back next year!"
23rd May, 2013 • Rating by: Laura • Contact: Ciaran & Kim • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a more thorough job of cleaning than has ever been done before, explaining what and why as he went. Highly recommend the company.
Susan"
23rd May, 2013 • Rating by: Susan • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived on time and completed the job without any problems. Very easy to deal with and the kids thought he was great!"
22nd May, 2013 • Rating by: Greg • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very nice to my little boy who got to help with the job"
22nd May, 2013 • Rating by: Melissa • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I emailed Complete Chimney Care last weekend and Kim came back on Sunday with a Time and date for Ciaran to sweep our chimney.
This happened on Wednesdy afternoon in a timely nd efficient manner.
He was also abl to give me advice on where to purchase an ash box for our beach house outdoor fire.
Will definately use them again."
17th May, 2013 • Rating by: Donna • Contact: Kim • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Would totally recommend Complete Chimney Care. Kim got back to me the day of my email enquiry with appointment options. Ciaran was prompt, efficient and a pleasure to deal with. Will definitely use them again."
17th May, 2013 • Rating by: Nicky • Contact: Kim And Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"My enquiry email was followed up with a phone call within 15 mins and an appointment scheduled for the following day! Ciaran happened to be in the area on the day of my enquiry so called in prior to our appointment. Great, friendly service with excellent communication."
16th May, 2013 • Rating by: Cherie • Contact: Kim & Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Highly recommend Complete Chimney Care. Turned up on time, quick and quality work. Looking forward to using our fireplace now. Thanks"
16th May, 2013 • Rating by: Guy • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service installing our new woodburner.
Would highly recommend."
15th May, 2013 • Rating by: Jason • Contact: Kim • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran and Kim are excellent to deal with. A speedy reply to my email via this website to book in a appointment then excellent customer service over the next 2 visits Ciaran made to fix our chimney. He even worked on a Sunday! Highly recommended and will definitely use in the future myself."
14th May, 2013 • Rating by: Dwayne • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
"Good communication, quality work. Would recommend and use again."
14th May, 2013 • Rating by: Jamie • Contact: Kimberly Muncaster / Cieran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 80% |
| Value: | 90% |
| Overall: | 93% |
"Friendly service, immediate quote on work to be done, completely comfortable with booking them in again!"
14th May, 2013 • Rating by: Shaiyla • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 90% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Very happy with the job done. Friendly guy, a little more expensive than other services, but reliability and service was worth it."
14th May, 2013 • Rating by: Liz • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I appreciated the fact that although there were heavy bookings they found a time for me and I didn\'t have to wait"
14th May, 2013 • Rating by: Lesley • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"C Fitzpatrick was awesome. He moved his day to fit in my assessment. When he found, that the fire was the only source of warmth for the house. He booked the job in for a Sunday.. His only day off and mothers day. He completed the job,he did extra labour and stuck to the original quote. Four day from contact to completetion of the job. Outstanding!!"
13th May, 2013 • Rating by: Annette Dance • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arrived early, did the chimney clean and an small extra job to make the fireplace better and with no extra charge. Appears honest, reliable and a very friendly fella to talk to. Will certainly use him again and would recommend to anyone."
11th May, 2013 • Rating by: Justin • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Kieran came actually a little earlier than he said which was good,He explained what he was going to do.Did a fantastic job with replacing the bricks & then explained how long before we could have a fire & not to have it too big for the first couple of times.He left everything tidy& clean.I would have no trouble recommending his company for any work that they might need doing"
10th May, 2013 • Rating by: Barbara • Contact: Kieran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
10th May, 2013 • Rating by: Kaya • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"This company was very easy to deal with. My job was quickly scheduled in, and communication was friendly and helpful. I\'m happy with the work done and would use this company again."
9th May, 2013 • Rating by: Kirsty • Contact: Kim/Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Used Complete Chimney Care after seeing them on No More Cowboys site and reading their positive customer reviews.
All comments well deserved and mine will simply be another post singing their praises.
The customer service from both Ciaran and Kimberley in the office was brilliant and they went out of their way to fit around my schedule.
No complaints in regards to price, cannot fault this business from the first phone call until completion of the job
Professional and great to deal with...& you have to love the Irish accent."
9th May, 2013 • Rating by: Michelle • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really nice guy, arrived exactly when he said he would and got the job done quickly!"
9th May, 2013 • Rating by: Cyndy • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I am renovating a villa in Ponsonby and needed some work done on repairing a brick fireplace. I was recommended Complete Chimney Care by The Fire Place in Mt Eden and had a good conversation with Ciaran over the phone. He popped by to check out the job, on time and with a great attitude. There was a hiccup at my end with providing access but Kim and CIaran were relaxed about it which was good of them, and we rescheduled. The quality of the work done fixing up my old brick fireplace has exceeded my expectation, and was very reasonably priced. I wouldn\'t hesitate to recommend them.
-Tim Huse"
9th May, 2013 • Rating by: Tim • Contact: Kim • Job date: May, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 93% |
"Very pleasant, helpful and efficient. Will use again."
9th May, 2013 • Rating by: Frances • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"The whole process from first contact to booking and the job itself was incredibly efficient and easy. Fast, friendly, flawless!"
9th May, 2013 • Rating by: Britta • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Would definitely use again."
8th May, 2013 • Rating by: Mike • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 60% |
| Overall: | 85% |
""
8th May, 2013 • Rating by: Dirk • Contact: Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very prompt, informative and easy to deal with. Would not hesitate to recommend Complete Chimney Care to others."
8th May, 2013 • Rating by: Lydia • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Clean and efficient. Lovely man. Would absolutely use again."
8th May, 2013 • Rating by: Justine • Contact: Ciaren • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, quick, efficient and did a great job. Also repaired an outside chimney pot. Lovely friendly knowledgeable guy and can highly recommend."
7th May, 2013 • Rating by: Katrina • Contact: Ciaran • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I can highly recommend the services of Complete Chimney Care, from the moment Ciaran turned up we knew we were in good hands. The job was completed quickly and with no mess at all.
He even advised us on how best to improve our heating system, throughout the house which was something we hadn\'t considered."
4th May, 2013 • Rating by: Phillip Middlebrook • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 95% |
"Fast and friendly service, with excellent communication from both Kim in the office and from Ciaran."
3rd May, 2013 • Rating by: Eddie • Contact: Ciaran Fitzpatrick • Job date: May, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great guy. Fantastic service. Genuinely knew what he was doing. Was well organised and arrived on time."
30th Apr, 2013 • Rating by: Andrea • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service, very friendly and efficient, great price too, would recommend to everyone"
30th Apr, 2013 • Rating by: Claudine • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 80% |
| Value: | 100% |
| Overall: | 95% |
"charming service with a good irish brogue"
29th Apr, 2013 • Rating by: Sean • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived on the right day at the right time and did his sweeps efficiently, with a smile. You couldn\'t ask for better. Thank you."
29th Apr, 2013 • Rating by: Dennis • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Happy pleased and done with a smile. All clean. On time and in a professional manner. Thanks Ciaran."
29th Apr, 2013 • Rating by: Timothy Crooks • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Arranged and paid for in conjunction with the landlord, turned up on time, prompt and exemplary service, friendly bloke, no issues or confusion over payment, everything you hope for in a tradesman."
29th Apr, 2013 • Rating by: Tom • Contact: Chimney Sweeping • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Kim in the office was great to deal with when I arranged the appointment. Ciaran arrived on time, was friendly and did a professional job. Will definitely use Complete Chimney Care next year for our chimney clean."
29th Apr, 2013 • Rating by: Gill • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very happy with the job done - would certainly use again in the future and recommend to others."
29th Apr, 2013 • Rating by: Ben • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Cairan was at the door to assess the job almost before I put the phone down and was able to replace the chimney flue in a few days. He was very pleasant. Came on time and did a professional job at a reasonable price - though I havent had a fire yet! My only gripe is that he left the old flue ( approx. 3 metres )on my roof to rust further without telling me and when I told him about it when he was doing another job on the wall of the house at al later date, he got it down but just left it in the garden. Apart from that I was very pleased with his work and manner. He is very versatile in what he can do apart from chimneys and I would be pleased to employ him again.
Beverley"
29th Apr, 2013 • Rating by: Beverley • Contact: Cairan Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 95% |
""
29th Apr, 2013 • Rating by: Wendy • Contact: Cairan • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 50% |
| Overall: | 88% |
""
29th Apr, 2013 • Rating by: Mike • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"It took us 3 attempts to find a good tradesman for the job we had, first guy was well below average, second guy was good but couldnt fix the problem, then Ciaran came over on time, got the job done in a professional manner, and even had a laugh at the end.
I would recomend this company/tradesman to anyone!
Great job!"
29th Apr, 2013 • Rating by: Troy • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"Would recommend complete chimney care to anyone needing their chimney serviced. Ciaran was able to fit us into his day on Saturday, and was fast and the level of work was good. Also gave us extra information about our fireplace that we didn\'t know about.
Thank you complete chimney care, we will use you again in the future."
28th Apr, 2013 • Rating by: Donna • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Although the chimney didn\'t require a major clean, advice was provided on care for the fireplace. Both Ciaran and Kim were very pleasant to talk to and professional."
27th Apr, 2013 • Rating by: Lisa • Contact: Ciaran And Kim • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived on time and did a great job. Very friendly and great to deal with. Will definitely use him again next year for our chimney clean."
27th Apr, 2013 • Rating by: Matt • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 95% |
""
26th Apr, 2013 • Rating by: Carol • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
""
26th Apr, 2013 • Rating by: Jochen • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service. Very happy."
25th Apr, 2013 • Rating by: Bianca • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
24th Apr, 2013 • Rating by: Katy • Contact: Kimberly Muncaster • Job date: Apr, 2013
| Communication: | 90% |
| Quality: | 80% |
| Reliability: | 80% |
| Value: | 80% |
| Overall: | 83% |
"I found this company on the No Cowboys website. They have proven to be punctual, reliable and excellent value. They are now our preferred supplier."
24th Apr, 2013 • Rating by: Helen • Contact: Kimberly Muncaster • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very friendly and prompt service"
24th Apr, 2013 • Rating by: Allerby Real Estate • Contact: Kim • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I rarely use 100% on rating sites but this company deserves these ratings"
24th Apr, 2013 • Rating by: Darren • Contact: Kimberly • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 90% |
| Value: | 100% |
| Overall: | 98% |
"Great service. Kimberley in the office kept in touch in regarding time of the job and Ciaran did a great job on the chimney. Quick, no mess and value for money. Highly recommend this business"
23rd Apr, 2013 • Rating by: Tim • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 90% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 90% |
| Overall: | 90% |
"All around good work. Arrived when expected, did a good job. Prompt efficient email communication from Kim as well."
23rd Apr, 2013 • Rating by: Phil • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 90% |
| Value: | 80% |
| Overall: | 90% |
"Very easy and professional to deal with."
23rd Apr, 2013 • Rating by: Helen • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 90% |
| Value: | 70% |
| Overall: | 85% |
"After trying for around 2wks, to pin down a company previously used, I emailed Complete Chimney Care. They were in touch that night with an appointment time, arrived on time and were neat and tidy. Highly recommend and will use again."
19th Apr, 2013 • Rating by: Gill • Contact: Complete Chimney Care • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very personable and honest fellow. Will use again for sure. No mucking about, on time and quick while being thorough at the same time."
19th Apr, 2013 • Rating by: Rachel • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Very friendly and efficient service"
16th Apr, 2013 • Rating by: Keriann • Contact: Cairan • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Very friendly and helpful. And very nice about having to wait for me when I was late home from work!"
15th Apr, 2013 • Rating by: Jessica • Contact: Cieran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Exceptional service, great customer service, hassle free. Andy Anderson\'s technician had given me the wrong advise which could have cost me $4k had I replaced the fire as recommended by them. Glad I made contact with Complete Chimney Care as they serviced the chimney very easily and gave great advise, would highly recommend to others"
15th Apr, 2013 • Rating by: Lucky • Contact: Mark • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived on time, did a good job and cleaned up afterwards. Would definitely recommend."
11th Apr, 2013 • Rating by: David • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Good service would definitely recommend"
10th Apr, 2013 • Rating by: Derek • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Top notch tradesman. Arrived on time, did a great job and thoroughly friendly with some good stories thrown in. Will definitely use again."
6th Apr, 2013 • Rating by: David • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Fantastic service, very knowledgeable and helpful. I would not hesitate to recommend to anyone."
3rd Apr, 2013 • Rating by: Sandra • Contact: Ciaran Fitzpatrick • Job date: Apr, 2013
| Communication: | 50% |
| Quality: | 50% |
| Reliability: | 50% |
| Value: | 50% |
| Overall: | 50% |
""
3rd Apr, 2013 • Rating by: Caroline • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 90% |
| Overall: | 98% |
"Fantastic communication and super fast turnaround. Phoned Ciaran in the morning and he was here in the afternoon, the same day! Thanks so much, would totally recommend to others and super happy to be advised that I am on your database and will be reminded next year that I need another sweep esp as this is a must for insurance purposes."
2nd Apr, 2013 • Rating by: Felicity • Contact: Ciaran • Job date: Apr, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Thoroughly happy with Complete Chimney Care. Ciaran was bang on time, and right from the outset to completion, he was very professional, friendly and knew what he was doing. He was thorough and did an excellent job. I will definitely use Complete Chimney Care again next year."
1st Apr, 2013 • Rating by: Katie • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent service and the dog got played with too. Nice clean chimney for the winter and something to put on the plants. Easy to deal with and was waiting for me when I got back a bit later than I said I would. Not a grumble. Thoroughly recommend."
27th Mar, 2013 • Rating by: Heather • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"How many trade people do you phone that come the very same day or even return a phone call when they see a missed call has occurred Ciaran provided an excellent service, cleaned my chimney the very day I rang, I found him a very knowledgeable and friendly person - well done Ciaran for a very efficient job and good luck for the future of Complete Chimney Care. Will definitely be calling next year!"
25th Mar, 2013 • Rating by: Christine • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived on time, did the job cleanly and efficiently, at a very reasonable price. I can highly recommend him."
17th Mar, 2013 • Rating by: Margaret • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great service, friendly communication, Ciaran arrived the day I rang - I have asked to be booked in for next year already. Cheers :)"
15th Mar, 2013 • Rating by: Pauline • Contact: Ciaran • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 30% |
| Overall: | 78% |
"Ciaran arrived promptly, knew his stuff and completed the job quickly and efficiently.
He seems a trustworthy enough chap however,the cost was at the upper end of what I thought was a reasonable charge for a sweep."
14th Mar, 2013 • Rating by: Paul • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran arrived early for the job. He was pleasant, communicative and efficient as well as doing a very professional job. Very competitively priced too. I cannot recommend him highly enough! Thanks Ciaran"
12th Mar, 2013 • Rating by: Andy • Contact: Ciaran • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did an awesome job sweeping our chimney which is not an easy one - it has bends etc.
He turned up on time, did the job quickly and efficiently with no mess."
11th Mar, 2013 • Rating by: David • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Great job! Thanks for the advice on fireplace improvements and comments on the chimney. So pleasant to deal with and quick response time. Will definitely use again."
10th Mar, 2013 • Rating by: Claire • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 70% |
| Overall: | 93% |
"Ciaran was very pleasant reliable and got on with the job swiftly."
6th Mar, 2013 • Rating by: Wendy • Contact: Ciaran Fitzpatrick • Job date: Mar, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Look no where else if you require your chimneys swept.. I would highly recommend Ciaran for the job, very professional, leaving the place spotless upon completion. Excellent value for money."
28th Feb, 2013 • Rating by: Allan • Contact: Ciaran Fitzpatrick • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellent quality workmenship, highly recommend if you\'re thinking of renovating."
28th Feb, 2013 • Rating by: Jarad • Contact: Ciaran • Job date: Jul, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Awesome to deal with, no fuss, professional and friendly. Will be using Ciaran for further work we have planned for our fireplace."
28th Feb, 2013 • Rating by: Ross • Contact: Ciaran • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
""
25th Feb, 2013 • Rating by: Nicola Stokell • Contact: Ciaren Fitzpatrick • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Really appreciated how prompt and professional Ciaran was. Gives you a lot of confidence using the fireplace when you know its been cleaned and inspected by someone who obviously knows what they are doing and enjoys doing it well. Cheers."
25th Feb, 2013 • Rating by: Hoani • Contact: Ciaran • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great job, fastastic service."
25th Feb, 2013 • Rating by: Bev • Contact: Ciaran Fitzpatrick • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"very happy with work and advice given, value for money not a cowboy"
25th Feb, 2013 • Rating by: Brian • Contact: Ciaran • Job date: Jul, 2010
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Excellenet job. Would be my preferred company for any future work"
24th Feb, 2013 • Rating by: Richard • Contact: Can't Remember • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran responded to my query within the business day, he was on time to look at the job that evening, a courtesy call prior to confirm his arrival (excellent). He commenced work the following afternoon, again on time. I had no problem leaving the key out to commence work, he had already exceeded the trust and integrity of a professional tradesman.
The job was re-bricking an old open fireplace, he did a thorough job, he just got on with it, worked hard, it was hot too. My fireplace looks beautiful. The cracks on the outside of the chimney,and a hole, well he fixed those too. I know my chimney is safe now. Thank you Ciaran, a pleasure to do business with you anytime. Price excellent and fair."
22nd Feb, 2013 • Rating by: Megan • Contact: Ciaran • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We can fully recommend this company.Ciaran was great,Efficient,friendly.tidy and very ambitious.I hope that we can recommend him to many.Good Luck,Ciaran,we hope you have a successful business.
Bob and Carol Hooton.
Kumeu.
West Auckland."
22nd Feb, 2013 • Rating by: Bob And Carol • Contact: Bob And Carol Hooton. • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"From the moment I rang to the completion of the job Ciaran was a pleasure to deal with. Nothing was to hard."
22nd Feb, 2013 • Rating by: Bevan • Contact: Ciaran Fitzpatrick • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Ciaran did a fantastic job for us. He\'s an absolute delight to deal with and was very professional throughout. I can\'t recommend him highly enough."
20th Feb, 2013 • Rating by: Jen Devlin • Contact: Ciaran Fitzpatrick • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Impeccable follow up and communication, great work, thank you.
Not too expensive either, great value for money.
Michael"
19th Feb, 2013 • Rating by: Michael • Contact: Ciaran Fitzpatrick • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"In my line of work we us the services of many trades people. Ciaran at Complete Chimney Care is one of the best. When I called he was able to see me immediately for a complete quote giving me a number of options. I felt that there was a level of honesty that I could trust. The job was done quickly and I was totally satisfied, he had completed the job well beyond my expectations. While he was checking my chimney he noticed a crack in the back of my fire place, he fixed this without charging me extra. I am happy to recommend Ciaran and happy for people to contact me if they need any further clarification."
17th Feb, 2013 • Rating by: Jason • Contact: Ciaran Fitzpatrick • Job date: Feb, 2012
| Communication: | 100% |
| Quality: | 80% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 95% |
"Ciaran was able to quote and attend to our chimney sweeping job very promptly. The quote was well priced. Communication was great and Ciaran went the extra mile fixing some damaged heat tiles in our fireplace. Can recommend Complete Chimney Care."
15th Feb, 2013 • Rating by: Paul • Contact: Ciaran • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Great at chimney and fireplace removal! Thanks Ciaran."
15th Feb, 2013 • Rating by: Madeleine • Contact: Ciaran • Job date: May, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"I run a very large residential portfolio and have found Ciaran to be very professional in dealing with my tenants when access can be difficult. HIs work is carried out to a very high standard and would be very happy to recommend his Company and services."
14th Feb, 2013 • Rating by: Liz • Contact: Ciaran • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Complete Chimney Care were great to deal with. From the first contact with Ciaran we were kept well informed and he was very prompt and efficient in all respects in getting the job done. Very pleasant to deal with and we would have no hesitation in recommending him."
13th Feb, 2013 • Rating by: Louise • Contact: Ciaran Fitzpatrick • Job date: Jun, 2012
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"Of all the chimney companies I have used over the years, Complete Chimney Care is, without doubt, the best.
I was so impressed with their integrity and service, I have asked my property manager to use them for any chimney work/cleaning required on my rental properties. Not surprisingly, I wasn\'t the first property owner to recommend them."
11th Feb, 2013 • Rating by: Sandie • Contact: Ciaran Fitzpatrick • Job date: Feb, 2013
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 98% |
"As we look after a number of rental properties it was great to have someone who attended to the work promptly, constantly kept me informed and was easy to get hold of. Would definitely use them again in the future."
11th Feb, 2013 • Rating by: Linda • Contact: Cairan Fitzpatrick • Job date: May, 2012
| Communication: | 100% |
| Quality: | 90% |
| Reliability: | 100% |
| Value: | 80% |
| Overall: | 93% |
"Ciaran did what he said he was going to do, communication was excellent."
11th Feb, 2013 • Rating by: Raewyne • Contact: Ciaran Fitzpatrick • Job date: Jan, 2013
| Communication: | 100% |
| Quality: | 100% |
| Reliability: | 100% |
| Value: | 100% |
| Overall: | 100% |
"We had previously had our chimeny cleaned last year by another crowd but had problems with smoke coming into the room during the winter. No wonder! Ciaran found a ton of soot that hadnt been cleaned properly last time. Now our fire draws up beautifully, really happy we changed company - will be using Complete Chimney Care next year again!!"
8th Feb, 2013 • Rating by: Carla Beardshaw • Contact: Ciaran Fitzpatrick • Job date: Feb, 2013





