Drain Ninjas Ltd
Drainage in Henderson

"Highly recommend this company but
Tai was fantastic, friendly and explained all the issues, nothing was a problem when i enquired of the problems. He really knows his mechanical stuff.
Thank you"

20th Apr  •  Rating by: Krissy  •  Contact: Tai  •  Job date: Apr, 2026

"Thank you Troy taking my call promptly and as relayed followed by a quick text requesting information. I requested a vehicle with 'hydro jets' and I was advised that the contractor would turn up in an hour and a half. I received a courtesy call from Matt letting me know he was on his way and estimated time of arrival. Matt turned up, met me and seemed polite and engaging, it was pitch black out, and i appreciated them working 'this' time of the day. I called Drain Ninja's as I had a plumber who turned up prior, with a plunger, despite requesting a vehicle with 'hydro jets'... It was obvious from feedback from Matt and co, that this was a substantial repair/ job. On completion Matt gave us a run through of the cause and remedial measures to minimise a repeat of this occurring. They then tidied up the area of waste and spread chemicals to address any unpleasant smells. Excuse the long review but we are VERY happy with the prompt service, polite interaction and knowledgeable. We highly recommend Drain Ninja's especially with it being 'the weekend'... we are now able to resume as normal. They also had a fixed price which clarified expectations on service and costings. The least one would expect when in a stressful situation as this. Thank you... I highly recommend Drain Ninja's and would definitely use their services should the opportunity arise."

18th Apr  •  Rating by: Tangi  •  Contact: Matt  •  Job date: Apr, 2026

"Drain Ninjas did a fantastic job from start to finish. From fault finding through to the drainage team and management, the whole crew is awesome. Their quick service saved me from a very smelly problem! I highly recommend them."

10th Apr  •  Rating by: River  •  Contact: Drain Ninjas  •  Job date: Apr, 2026

"Drain Ninja completed 2 jobs on my property, unblocking a blocked and crusted filter unit, clearing the septic system and checking everthing was tidy before leaving. Both times the work was conducted in very wet weather by efficient and cheerful workers. Customer Service is excellent with clear communication and a reasonable time estimate given to enable me to plan around other commitments. Happy to recommend this company."

8th Apr  •  Rating by: Pru  •  Contact: Drain Ninja Customer Service  •  Job date: Apr, 2026

"Excellent communication.Helpfuland friendly.Quick response to work required.Veryhappy with job. Highly Recommend A+++++"

19th Nov, 2025  •  Rating by: Lynn  •  Contact: Drain Ninjas Ltd  •  Job date: Nov, 2025

"Mark was great, friendly communication and professional"

3rd Oct, 2025  •  Rating by: Lewis  •  Contact: Mark  •  Job date: Oct, 2025

"I was very impressed with the first-class service and friendly attitude. I have used Drain Ninjas service repeatedly in the past and will continue in future. Happy customer. Thank you."

3rd Sep, 2025  •  Rating by: John  •  Contact: Belinda Leonard  •  Job date: Sep, 2025

"Very impressed with responsiveness and communication. Turned up when they promised and clearly they knew what they were doing. Problem fixed quickly with no wasted time. Excellent value for money. We will use them again if needed. Highly recommended."

28th Jul, 2025  •  Rating by: Maurice  •  Contact: Drain Ninjas  •  Job date: Jul, 2025

"Thanks Drain Ninjas for completing our Septic Inspection for the Council report. Chase was awesome, great communication, explained fully what he was doing and answered all questions. Couldn't have been easier. Highly recommend Drain Ninjas."

22nd May, 2025  •  Rating by: Michelle  •  Contact: Chase  •  Job date: May, 2025

"We have a really fragile septic system with difficult access and Drain Ninjas handled it wonderfully. Not only was their service attentive, they were so reasonable on price - about 30 percent cheaper than Hydrovac. Highly recommend."

2nd May, 2025  •  Rating by: Serena  •  Contact: Nathan and Chase from Drain Ninjas  •  Job date: May, 2025

"Sincere thanks to the team (Kent, Jarrod, Bailey, Matt, Wayne and Nathan) for assisting with a blocked stormwater drain. We are very grateful that you were able to unblock it for us prior to the rains commencing.
Also sincere appreciation for Kirsten and the support team (Michael and George) for listening and support.
You all rock!"

6th Apr, 2025  •  Rating by: Nona  •  Contact: Jarrod  •  Job date: Apr, 2025

"Drain Ninjas did an excellent job with a drainage problem on my property a while back. I was impressed with the team's communication on and off site. The team completed the job taking great care to ensure everything was properly connected and that the site looked tidy
I highly recommend this business."

29th Oct, 2024  •  Rating by: Helen  •  Contact: Drain Ninjas  •  Job date: Oct, 2024

"Overall excellent experience!

Liesl was perfect in communication, from enquiry to appointment. She was helpful in answering my queries, promptly sent technician on-site and swiftly managed quotes/payment.

The technicians were amazing!! From inspection to completion of the job, they were professional, helpful in explaining me the situation, on-time and completed the work to 100% satisfaction. They even advised me how I should take care of the soak holes in the future."

20th Oct, 2024  •  Rating by: Vinod  •  Contact: Liesl and technicians  •  Job date: Oct, 2024

"We dropped into Drain Ninjas end of the day. Troy was ready to leave but he dropped everything to listen to our drainage problem. He came out the next day to survey the problem and explained what he intended to do to solve the problem. He gave us an estimation of cost and explained what he would do to remedy the problem. He returned the next day while we were out and we found our problem solved on return home. Even cleaned some of the mess our problem was causing by staining house and path. We were totally gob smacked how he had fixed it! When the account to be paid arrived it was within the quote. We were very impressed with the quick response, his amazing manner his very profesional and friendly manner. We have are delighted to recommend Drain Ninjas."

6th Sep, 2024  •  Rating by: Maggie  •  Contact: Troy  •  Job date: Aug, 2024

"The guys did a very good job and answered any questions with ease and in a manner that was understandable"

20th Aug, 2024  •  Rating by: Darryl  •  Contact: Alana  •  Job date: Aug, 2023

"Matt and John were very professional, prompt and did an awesome job. I would highly recommend these guys.
They literally got us out of the crap.
Steve"

12th Jul, 2024  •  Rating by: Steve  •  Contact: Matt and John  •  Job date: Jul, 2024

"We were in desperate need of help and this was not an easy job to do...but
Jarrod's team were very skilled and were exceptional in finishing the task. We are so lucky to have people like them to do this job in one day and we are forever thankful to Jarrod's team....highly recommend 100% to anyone who is needing work on their drains, etc. Choose Drain Ninja and Civil they do not muck around...they get it done. We will definitely call them again....thank you team."

25th Jun, 2024  •  Rating by: Fale  •  Contact: Jarrod and his amazing team  •  Job date: Jun, 2024

"Fabulous job. Drain Ninjas arrived on time- very quickly; did a wonderful job and left the property looking excellent. Excellent service. Excellent job- thank you!!"

17th May, 2024  •  Rating by: Gilli  •  Contact: Drain Ninjas  •  Job date: May, 2024

"Kent and his crew were awesome. They were professional and very efficient at their job.

There was no cutting corners and they took the job very serious. They were also very patient with the questions I asked and answered them in a way i could understand.

I highly recommend them."

22nd Apr, 2024  •  Rating by: Andrew  •  Contact: Kent  •  Job date: Apr, 2024

"John was very proffesional and we were impressed with his attention to detail. Our place isn't easy to get to and he persevered and did an excellent job. John if you want your sunnys we have them here for you. :)"

6th Feb, 2024  •  Rating by: Jodi  •  Contact: John  •  Job date: Jan, 2024

"A fantastic experience. we had a big problem with blocked drains and waste. wayne came to fix it all asap that day and john cleaned up the waste that afternoon. couldnt have asked for a better service, thank you!"

12th Dec, 2023  •  Rating by: Paula  •  Contact: Wayne and John  •  Job date: Dec, 2023

"Very pleased with the work done. 2 previous attempts by other companies had been useless but Nathan came, looked and understood our problem and recified it right away . Very happy thanks."

24th Nov, 2023  •  Rating by: Pauline  •  Contact: Nathan Drain Ninjas  •  Job date: Nov, 2023

"Over-charged for menial job that took barely 15 minutes. Job involved using plunger to clear blocked in-ground drain from kitchen sink/dishwasher. $300 for 15 mins + travel."

19th Sep, 2023  •  Rating by: Peter  •  Contact: Jason  •  Job date: Sep, 2023

"they fixed the detention tank
no one else could sort it out"

20th Aug, 2023  •  Rating by: Richard  •  Contact: Alana  •  Job date: Apr, 2023

"Septic tank clean. The operator arrived within 30min of the appointed time and did a very thorough job. We're very satisfied with the service and happy to recommend Drain Ninjas as a professional and diligent outfit."

16th Jun, 2023  •  Rating by: Murray  •  Contact: Drain Ninja  •  Job date: Jun, 2023

"Great, quick, professional, friendly service.
Nathan new what he was doing and got the job done. Thanks Nathan."

31st May, 2023  •  Rating by: Raewyn  •  Contact: Nathan  •  Job date: May, 2023

"Great efficient, friendly service - hadn't expected to get it sorted in a day but Wayne travelled from the other side of town during rush hour to get the job done for us. Highly recommend and will use again. Thanks Wayne and team."

20th Apr, 2023  •  Rating by: Jess  •  Contact: Wayne  •  Job date: Apr, 2023

"Quick response from enquiry and job arrangement. Efficient and professional work, happy to answer all of my questions.
My job was relatively small, the whole job sorted within 30 mins.
Wayne was nearby so came early before the scheduled day, because of a job was cancelled. Love it."

2nd Mar, 2023  •  Rating by: Brenda  •  Contact: Wayne  •  Job date: Feb, 2023

"Super happy with the work from Drain Ninjas. Alana was quick to respond to my query, which surprised me given it was just after Auckland flooded. Wayne, the tech who came, was very knowledgeable and happy to answer allll of my questions."

13th Feb, 2023  •  Rating by: Jenny  •  Contact: Wayne  •  Job date: Feb, 2023

"Wayne of drainage Ninja, clever man. Identified the problem immediately. Courteous, professional and successful in locating drainage issue.

Job was expensive, $575 incl, but you got to remember it was a public holiday, ak anniversary., and I appreciated Wayne coming out and he told me when to expect him! Dyer"

2nd Feb, 2023  •  Rating by: D  •  Contact: Wayne  •  Job date: Feb, 2023

"Drain Ninja's were able to come to my house within a few hours of calling. Wayne arrive in the afternoon, he was personable and helpful, got to the bottom of the issue quickly and efficiently.
Wayne rectified the problem, and then gave great advice on how to maintain so we hopefully wouldn't need their services again.
I was very impressed overall with the service, the technician and the cost I considered reasonable for a same day call out.
I wouldn't hesitate to recommend the Drain Ninjas."

27th Jan, 2023  •  Rating by: Elizabeth  •  Contact: Wayne  •  Job date: Jan, 2023

"Brilliant. Arrived same day, even before they said they would! Great to deal with and problem fixed efficiently - well done and a pleasure to deal with you Nate"

6th Dec, 2022  •  Rating by: Aileen  •  Contact: Nathan  •  Job date: Dec, 2022

"Sean and co-worker were very professional, knowledgeable, and polite. They explained the issues and solutions and were a real credit to your company. I marked value for money 90% as everyone wants a bargain. I paid the invoice with 30 seconds of receiving it as a show of appreciation of their work"

8th Nov, 2022  •  Rating by: Rory  •  Contact: Sean and offsider  •  Job date: Nov, 2022

"These guys are outstanding, they are so responsive and easy to deal with and they always solve the problem!"

31st Oct, 2022  •  Rating by: Sam  •  Contact: Multiple  •  Job date: Oct, 2022

"Awesome job, efficient, punctual, professional and friendly - highly recommend!"

18th Oct, 2022  •  Rating by: Candy  •  Contact: Sean  •  Job date: Oct, 2022

"Job well done. Really friendly. Thanks."

6th Oct, 2022  •  Rating by: Brian  •  Contact: Brian Gray  •  Job date: Oct, 2022

"Awesome job, arrived quickly and whole job sorted within a few hours ~ Friendly and efficient :) 100% recommend"

8th Sep, 2022  •  Rating by: Anna  •  Contact: Nate  •  Job date: Sep, 2022

"Great prompt and expert service at a reasonable price. Highly recommended. Good advice from Nathan."

7th Sep, 2022  •  Rating by: Noel  •  Contact: Nathan  •  Job date: Sep, 2022

"Awesome service from Troy. Pre arrival call and turned up right on time. Fast, efficient and just a really nice bloke. Highly recommended"

16th May, 2022  •  Rating by: Gary  •  Contact: Troy  •  Job date: May, 2022

"very helpful
turned up
fixed the problem"

21st Apr, 2022  •  Rating by: adrian  •  Contact: kent  •  Job date: Apr, 2022

"Cheerful, professional, came early, but checked first. Excellent job. Would recommend to anyone needing this service."

7th Apr, 2022  •  Rating by: Annette  •  Contact: Annette Robinson  •  Job date: Apr, 2022

"Excellent problem solving all undertaken in a reliable, professional and friendly manner."

3rd Apr, 2022  •  Rating by: Michael  •  Contact: Troy  •  Job date: Mar, 2022

"I could not recommend Drain Ninjas enough. From my first enquiry via email, to them coming on time and doing such a brilliant job. So efficient, cheerful, helpful and very knowledgeable. Also giving me a few handy hints to keep everything working as it should. Also very reasonably priced too. Great company and team."

23rd Mar, 2022  •  Rating by: Pamela  •  Contact: Pamela Lattimer  •  Job date: Mar, 2022

"These folks are great. On time, knowledgeable and super professional."

14th Feb, 2022  •  Rating by: Peter  •  Contact: Michelangelo & Waynr  •  Job date: Feb, 2022

"Quick, efficient company to use and would definitely recommend. Great to see such happy, chatty workers!"

2nd Feb, 2022  •  Rating by: Anne  •  Contact: Tom & Wayne  •  Job date: Jan, 2022

"I’m no genius 30mm down a 70mm pipe is a bit small I ask your staff if he could change the root cutter a bit bigger yes he replied did not happen very bemused at the cost $511 for 45min of lacklustre job and being quoted $250xGST very inexperienced staff member"

10th Jan, 2022  •  Rating by: Ian  •  Contact: Drain ninjas  •  Job date: Jan, 2022

"A pair of true professionals that took obvious pride in the work they performed and accomplished. I don't want the same experience I had, but if I did, I would have no hesitation using Drain Ninjas again and would recommend them to anyone. They left the job after cleaning up and it looked like nothing had happened. 10/10 from me. oh and worth every penny of the reasonable cost."

10th Jan, 2022  •  Rating by: Chris  •  Contact: Michaelangelo and Jarrod  •  Job date: Jan, 2022

"One phone call and the job was done without me being there. Very efficient, and a great company to deal with. Someone has to do the messy jobs, and these guys did it with no sweat. i take my hat off to them. mike"

15th Oct, 2021  •  Rating by: Michael  •  Contact: Daryl and Tom  •  Job date: Oct, 2021

"Great company, very professional and efficent. Was able to unblock the drain that another company could not."

27th Aug, 2021  •  Rating by: Ming  •  Contact: Darryl  •  Job date: Aug, 2021

"Thew Ninjas person who came to do the job is a nice person, did the job efficiently and fast. Happy with the outcome."

26th Aug, 2021  •  Rating by: Joshua  •  Contact: Joshua Arieil  •  Job date: Aug, 2021

"They were early, after confirming by phone they were on their way. Showed them the problem and they got straight onto it. Thankfully pretty straight forward and they were done in a short amount of time. The guys were friendly and efficient. I'll definitely use them again"

18th Aug, 2021  •  Rating by: Jane  •  Contact: Darryl and Tom  •  Job date: Aug, 2021

"Darryl + his apprentice Tom were great, came on time as promised (x2), incl 30min prearrival call. Thorough, reliable, trustworthy."

22nd Jul, 2021  •  Rating by: Steve  •  Contact: Darryl (+Tom)  •  Job date: Jul, 2021

"toilet blocked on friday. unable to get through to anyone till monday. drain ninjas sent Darryl round that morning. he got strait to it and cleared blockage with water jet in under 30 mins. very friendly and informative. really good job. highly recommend."

9th Jul, 2021  •  Rating by: Roger  •  Contact: Darryl  •  Job date: Jul, 2021

"Really impressed with the professionalism of Drain Ninjas. Darryl & Tom got stuck in & sorted the blocked drain very thoroughly. Couldn't fault the service & will definitely use them again. Highly recommend to all!"

7th Jul, 2021  •  Rating by: Wayne  •  Contact: Darryl & Tom  •  Job date: Jul, 2021

"Darryl is a highly qualified professional who is expert in his field of work. He has provided an excellent service to us. He came on time, fixed the job in a precise manner and left the place in spotlessly clean.
I would highly recommend him if you have blocked toilet issue after trying all available resources."

24th Jun, 2021  •  Rating by: James  •  Contact: Darryl  •  Job date: Jun, 2021

"Great service and communication. From the first phone call inquiry through to the end, very professional, friendly and sorted the situation out quickly. I called them due to a recommendation from a friend, and would not hesitate to pass that recommendation on to others. Thanks and appreciation for your help."

31st May, 2021  •  Rating by: Jim  •  Contact: jason and brian  •  Job date: May, 2021

"I would highly recommend Drain Ninjas - called in the morning and and were at our home earlier afternoon just as they said they would be - Darryl and Brian were knowledgeable , courtesy and friendly and the blockage was fixed with minimal fuss and fanfare - even were good enough to play ball with our dog Peppa - who kept interrupting them"

21st May, 2021  •  Rating by: Simon  •  Contact: Darryl and Brian  •  Job date: May, 2021

"Fantastic service. Drain unblocked efficiently. Couldn't be happier. The mortal combat might not have been as intense as some other battles faced but the enemy was defeated decisively."

19th May, 2021  •  Rating by: Don  •  Contact: Darryl and Jason  •  Job date: May, 2021

"Late in the day, our gulley trap was blocked. The mess was horrible! Drain Ninjas came within 2 hours and sorted it right out, cleaned up all the mess and disinfected the area. Very impressive, no-nonsense service from these folks, and a reasonable charge too."

2nd May, 2021  •  Rating by: Paula  •  Contact: Darryl  •  Job date: May, 2021

"Amazing service! Left a message on after hours service, received a phone call within the hour. Booked service for next day. Very professional team, turned up on time, completed the job to a high standard. Highly recommend."

5th Mar, 2021  •  Rating by: Steph  •  Contact: Jason  •  Job date: Feb, 2021

"Fantastic service all round from the get go. Very communitive response from Sasha.
As part, we had to deal with Watercare, Drain Ninjas are informative with works. Highly recommend. Great team."

3rd Mar, 2021  •  Rating by: Michael Middleton  •  Contact: Daryl, Jason, Troy  •  Job date: Mar, 2021

"Called following heavy rain and came next day. Other firms contacted were not available for several days. Worked through problem and resolved after eliminating different scenarios. Jason and Daz, were very efficient and came when stated. Have also suggested a longer term solution which will work through. Very good service and would recommend."

17th Feb, 2021  •  Rating by: Nick  •  Contact: Jason and Daz  •  Job date: Feb, 2021

"Professional right from the initial email enquiry, although not an emergency, Sasha set the tone with accommodating our schedule, Jason ringing ahead to both Jason and Darryl diligently carrying out the task of surveying our Sanitary & Stormwater drains as requested.
Drain Ninjas performed the task expertly, I would have no issue recommending them to friends & family and any business requiring similar services.
Thank you Drain Ninjas
David Oakley"

19th Jan, 2021  •  Rating by: David  •  Contact: Darryl & Jason  •  Job date: Jan, 2021

"The Ninjas sent their man Daz, I recommend him & their company to the utmost, very prompt, informative and he checked all avenues, possibilities to do with the blockage I had. It was Sunday 10/1/21 (so aft. hours as well) Daz viewed & resolved the issue efficiently & effectively. (We are a quarter share in our situation so multiple outlets to consider). Daz was great, experience on his side with what we were dealing with. Absolutely recommend 110%"

12th Jan, 2021  •  Rating by: Dianne Sloper  •  Contact: Daz  •  Job date: Jan, 2021

"Great service. Told us exactly what to expect, arrived at the time stated, quickly and efficiently rectified the problem and tidied up. Very friendly team. Thoroughly recommend Drain Ninjas"

14th Dec, 2020  •  Rating by: Peter  •  Contact: Troy Gorst  •  Job date: Dec, 2020

"Very efficient and know exactly what they are doing. Couldn't ask for better service! Thank you"

1st Dec, 2020  •  Rating by: Russell  •  Contact: Troy  •  Job date: Nov, 2020

"From start to finish, they were prompt to get to site, efficient, responsive of our needs, tidy and did an excellent job. Friendly and professional staff.
Fixed our problem even in the pouring rain. Good on you guys :-)"

10th Nov, 2020  •  Rating by: Paul  •  Contact: Troy  •  Job date: Nov, 2020

"Very impressed!! I called the office at 9am, the boys turned up at 11 am. They knew exactly what to do and had the job done in under 30 mins. Exceptional service, knowledge and happy friendly team.
Thanks so much!!"

10th Nov, 2020  •  Rating by: Vanessa  •  Contact: Jason  •  Job date: Nov, 2020

"Fantastic and friendly staff. Got the job done and took the issue seriously. Could not have asked for better service."

28th Oct, 2020  •  Rating by: Michael  •  Contact: Troy  •  Job date: Oct, 2020

"Great service, no wonder they came so highly recommended! They were able to come out quickly, arrived bang on time, were friendly and helpful, giving advice on how to avoid the problem in the future, very reasonably priced too. Drain Ninja's, great name!"

9th Oct, 2020  •  Rating by: Elizabeth  •  Contact: Troy Gorst  •  Job date: Oct, 2020

"Fantastic, quick service every time! Thankyou"

8th Oct, 2020  •  Rating by: Marilyn  •  Contact: Marilyn  •  Job date: Oct, 2020

"I have used drain ninjas multiple times now and each time has been a pleasant experience, they show up when they say, complete the job as required and are very reasonably priced."

7th Oct, 2020  •  Rating by: Hayden  •  Contact: Jason  •  Job date: Aug, 2020

"Best company to deal with, right from the first phone call, to the guys Jason and Des who came out, early to appointment, got the job done quickly (ickly blocked toilet and gulley) and knew exactly what they were doing and great guys ... I was expecting a much more expensive cost and work.. but they are very honest..... unlike another company I worked with locally .... highly recommend this company... thank you."

6th Oct, 2020  •  Rating by: Caroline  •  Contact: Caroline Christoffersen  •  Job date: Oct, 2020

"First class customer Service right from initial phone call to Jason the Technician who fixed the badly blocked external drain. Tree roots the problem but Jason got to the job and quickly sorted. Cant speak highly enough of this company highly recommended"

6th Oct, 2020  •  Rating by: Mark  •  Contact: Drain Ninjas  •  Job date: Oct, 2020

"Sewer line blocked to 40 residential properties, Sean and the team responded within an hour of phone, very good communicators and professional, cleared line and disinfected everything afterwards, pleasure to deal with and highly recommend"

18th Sep, 2020  •  Rating by: James  •  Contact: Sean Hurndell  •  Job date: Sep, 2020

"I needed a drain investigation carried out urgently. Troy was able to carry out the work that same day and once he was finished call me to advise the results. Great communication and prompt service. Would highly recommend. Thanks for all your help."

16th Sep, 2020  •  Rating by: Natalie  •  Contact: Troy  •  Job date: Sep, 2020

"Contacted Drain Ninjas on a Saturday night with a blocked toilet issue.Was contacted they following day (Sunday) at 8am.
Technician arrived at 9.30am and job was done an hour later.
Very happy with the service and a very reasonable price for an after hours job."

1st Sep, 2020  •  Rating by: Chris  •  Contact: Darryl  •  Job date: Aug, 2020

"Same day service which was amazing, sadly I mucked them around when they arrived first day due to inability to access the drain (under the deck and no star drive to lift). All good they didn't charge full rate for call out and were there the next morning first thing to carry out the job.

Top notch job, great service and would highly recommend."

1st Sep, 2020  •  Rating by: Brendan  •  Contact: Daryl & Jamie  •  Job date: Aug, 2020

"I chose Drain Ninjas to clear our blocked and smelly sewage drain because of the great feedback reviews I found on this site v the other supplier who had been suggested to me. I called Monday morning and was told they would come between 2 and 4 pm Monday 24th. In fact Darryl called at 1:15 and was here by 1:30 pm. He quickly identified what the problem was and completed the job very quickly and efficiently. The price was very reasonable. He also identified other remedial maintenance work that was needed and took photographs. So we are awaiting further communication and quotes re that job. HIghly recommended AAA+++"

26th Aug, 2020  •  Rating by: Paul  •  Contact: Darryl  •  Job date: Aug, 2020

"Drain Ninjas were professional and quick to respond. They advised that someone would be at my house to unblock the drain between 12-2 and someone would call me prior to arrival. That's exactly what they did. They guys arrived on site, whilst obeying the social distancing rule during level 3 lock-down. Explained to me what might be the cause and what they would do to fix it. They ensured all the possible causes had been checked and made sure water was flowing as it should. They cleaned the stairs where they accessed the pipes and also put disinfectant where waste water had come out from the gully trap. Would highly recommend Drain Ninjas."

18th Aug, 2020  •  Rating by: Neetish  •  Contact: Troy  •  Job date: Aug, 2020

"We had an emergency on the weekend and Sasha was so helpful - technicians came very quickly and fixed our problems straight away. Awesome service!"

10th Aug, 2020  •  Rating by: Nicole  •  Contact: Nicole Leonard  •  Job date: Aug, 2020

"Very prompt response and came out the following day.

Checked and cleaned our drain with no hassle and for a fair price. Highly recommend."

4th Aug, 2020  •  Rating by: Grace  •  Contact: Sasha Langham  •  Job date: Aug, 2020

"this is the second time we've used drain ninjas and they've been very good both times, happy to recommend. They were slightly late to arrive but it was following a huge weather event, so all things considered still very happy. they do a great job, no callbacks required."

30th Jun, 2020  •  Rating by: chad  •  Contact: forgotten sorry  •  Job date: Jun, 2020

"Darryl, was excellent, was straight onto it and was completely professional, and called water care direct when found to be a water care problem,. well satisfied customer"

25th May, 2020  •  Rating by: mike  •  Contact: darryl  •  Job date: May, 2020

"Prompt service, excellent result."

21st May, 2020  •  Rating by: Michael  •  Contact: Jason  •  Job date: May, 2020

"Great service, friendly guys who sorted our blocked sink quickly and offered advice to (hopefully) prevent it happening again.
Would absolutely recommend to others and definitely use them again if/when we need to.
Thank you."

15th May, 2020  •  Rating by: Dee  •  Contact: Darryl and Jason  •  Job date: May, 2020

"Incredible service - very quick - very honest"

14th May, 2020  •  Rating by: Hamish  •  Contact: Jason  •  Job date: May, 2020

"Fast prompt efficient friendly service thanks Will use again if needed."

10th May, 2020  •  Rating by: Raymond  •  Contact: Troy and Daryl  •  Job date: May, 2020

"Great service from Sasha who promptly called me back and arranged a technician to come to my place within a few hours. I had thought I might have had to wait for a day or two. When the technician arrived he was great - really friendly and worked quickly. He was all sorted in about half an hour. Great service and price. Highly recommend A++"

6th May, 2020  •  Rating by: Kim  •  Contact: Sasha  •  Job date: May, 2020

"Very prompt reply and response. Job was done quickly and efficiently with the site left clean and tidy. Very friendly and informative about the work done. Would certainly use again. Thanks Troy!"

6th May, 2020  •  Rating by: Martin  •  Contact: Troy Gorst  •  Job date: May, 2020

"We have used drain ninjas for aaprox 5 years on and off but for the last 2 years only them ..we have tried other companies now and again when we couldnt get them as well as to check pricing and have always come back to them been the best i have used ..great communication, great pricing and always there when we need them .. cant fault them really.i would also honestly say we have used them for approx 34 drains this year alone so would be well over a hundred unblocks . Highly recommend . Regards Chris Matthews"

27th Apr, 2020  •  Rating by: Chris  •  Contact: troy gorst  •  Job date: Apr, 2020

"Had a blocked drain. Jason came out, and got the job done. Great communication."

27th Apr, 2020  •  Rating by: Jay  •  Contact: Jason  •  Job date: Mar, 2020

"We had two visits to sort out our drains. All three guys where fantastic, highly skilled in what they do and able to explain the issues and solutions clearly. We're really happy with the work and would definitely use them again for any future issues."

19th Mar, 2020  •  Rating by: John  •  Contact: Darryl, Troy & Jason  •  Job date: Mar, 2020

"Efficient service, good communication, lovely blokes, seemed bit pricey for what was simple job but happy overall."

18th Mar, 2020  •  Rating by: Neil  •  Contact: Darryl and Jason  •  Job date: Mar, 2020

"Really prompt service and fab attitude, thanks so much for sorting our blockage out so quickly. Awesome job."

29th Feb, 2020  •  Rating by: Sue  •  Contact: Troy  •  Job date: Feb, 2020

"We had a very messy situation with blocked drains. Troy and his team arrived and sorted the problem for us quickly and efficiently. They cleaned everything up before they left. I will definitely use them again and would recommend them to anyone."

20th Jan, 2020  •  Rating by: Pia  •  Contact: Troy Gorst  •  Job date: Jan, 2020

"Awesome Communication from Jason prior to arrival.Once arrived i was greeted by 2 awesome guys,who explained everything in detail,also gave advice as they were doing the work. Great workmanship,went above and beyond. Honest and straight forward. The right attitude.Thanks alot guys. Will definitely get you guys around again. Ive had other
Thanks Drain Ninjas
Highly Recommend"

6th Jan, 2020  •  Rating by: Tyndale Fiso  •  Contact: Jason and Daz  •  Job date: Jan, 2020

"Great service, fast response to online enquiry then a couple of hours later the problem was fixed at a very reasonable price.
The men who did the job were great, personable, efficient and great to deal with."

18th Dec, 2019  •  Rating by: Stephen  •  Contact: Sasha - Admin  •  Job date: Dec, 2019

"I contacted Drain Ninjas via the online form and received a very prompt response. They were able to get me in the day after my enquiry which was a big bonus. Sasha's communication was fantastic and she kept me in the loop at all times. The boys on site maintained excellent communication too. Overall I was very impressed and would definitely use again and recommend to family and friends."

6th Dec, 2019  •  Rating by: Brett  •  Contact: Sasha  •  Job date: Nov, 2019

"I just have to say these guys are awesome. Period.

We were in a bit of a pickle with our waste water drain completely clogged and unable to shower or wash the dishes. I got in touch with Troy and he sent his brother Shelby the next day. He showed up on time and immediately diagnosed the problem which was a huge root mass. Gave very good advice in a friendly manner when I asked questions. Did a highly commendable job and all our issues are now sorted.

Overall a top business and a top bloke! Will use them annually from now on. Highly recommend to others. Very reasonable prices too."

20th Aug, 2019  •  Rating by: Shreyas  •  Contact: Shelby  •  Job date: Aug, 2019

"Excellent service from start to fnish. They guys called on their way to the house as promised. Got stuck in, sorted it, and cleaned up. They were efficient, friendly and explained what they'd done, and how to avoid the drains blocking again (no coffee grinds!). The cost was exactly as quoted."

22nd Jul, 2019  •  Rating by: Paul  •  Contact: Paul  •  Job date: Jul, 2019

"As a Property Manager, we have used Drain Ninjas for quite a few jobs over the past 2 years and I always find them very prompt in their communication and easy to deal with. We have both reoccurring, preventative maintenance through them as well as urgent jobs that require immediate action. They are always able to accommodate our urgent jobs quickly, even when they come at inconvenient times! I wouldn't hesitate to recommend them to others."

11th Jun, 2019  •  Rating by: Nikki  •  Contact: Troy Gorst  •  Job date: May, 2019

"Fast and friendly.
Turned up on time and were knowledgable and honest on the job.

The boys are an asset to the company and we would have no hesitation using them again.

Thanks again."

10th Jun, 2019  •  Rating by: Brendon  •  Contact: Troy and Jed  •  Job date: Jun, 2019

"Troy did a great job out on site unblocking a line for us, definitely recommend!"

7th Jun, 2019  •  Rating by: Alana  •  Contact: Troy  •  Job date: May, 2019

"The two boys who did the job were polite, knew their job and tidied up after"

7th Jun, 2019  •  Rating by: Mark  •  Contact: Geoff Langham  •  Job date: Jun, 2019

"Quick and efficient service."

6th Jun, 2019  •  Rating by: Ben  •  Contact: Ben  •  Job date: Jun, 2019

"We have been using Drain Ninjas for a while now and will continue to do so. We have always found them to be totally professional and reliable. Nothing but brilliant service every time. We will not use anyone else."

6th Jun, 2019  •  Rating by: Drainco Plumbing and Drainage Limited  •  Contact: Troy  •  Job date: Jun, 2019

"DrainNinjas are great to work with. They are prompt and reasonably priced. They have always worked with us to solve the problems that we can't quite get done! :-)"

6th Jun, 2019  •  Rating by: Victoria  •  Contact: DrainNinjas  •  Job date: Jun, 2019

"Drain Ninjas were helpful from the start. Blocked drains are never fun but the guys were polite efficient and didn’t waste time sorting the problem. Highly recommend."

6th Jun, 2019  •  Rating by: Erin Jacobs  •  Contact: Sasha and team  •  Job date: Jun, 2019

"Great service. On time and a quick and thorough job"

6th Jun, 2019  •  Rating by: Ivan  •  Contact: ivan Martinovich  •  Job date: Jun, 2019

"In dispute. They gave a verbal quote about a year previously. It seemed reasonable. However there was no urgency at the time. In November I called them to come do the job, they said they'd have to come and requote, this time with a 3rd party drainlayer (this IS a drain company right?, doesn't appear so!). They then came back with a quote in excess of 4 times the original quote. I declined but now they are insisting on $250 payment for the requote. Total cowboys. Avoid."

8th May, 2019  •  Rating by: Chris  •  Contact: Eathan  •  Job date: Nov, 2018

"Troy and his team were amazing. We phoned Drain Ninjas first thing on a Monday morning. They were out at our house by lunchtime, unblocked the pipe and discovered the issue. They then came back on a Saturday a couple of weeks later to dig up and fix the pipe. Awesome service and good value for money. I would definitely recommend them to all my friends and family."

7th Mar, 2019  •  Rating by: Paulette  •  Contact: Troy  •  Job date: Mar, 2019

"Very happy with the prompt response to a sewer drainage problem we had recently. Troy and Jack went about the problem in a professional manner, and we enjoyed the holler of delight from Troy when the problem was identified and fixed. There is nothing like good tradies who enjoy resolving peoples problems. Thanks guys, appreciated."

7th Feb, 2019  •  Rating by: Wayne  •  Contact: Troy and Jack  •  Job date: Feb, 2019

"Tech was professional, friendly & knowledgeable. Turned up on time & would use again if I ever needed to."

23rd Dec, 2018  •  Rating by: Mark  •  Contact: Troy  •  Job date: Dec, 2018

"Couldn't have been more pleased with Eathan and Drain Ninjas. The job was diagnosed and done quickly, no messing around. Roots were chopped out and I was given long term care instructions and advice for my drain."

18th Oct, 2018  •  Rating by: Duncan  •  Contact: Eathan  •  Job date: Oct, 2018

"Overall experience was good.Technician was delayed at previous job which made him late for my job and I had to leave him as my booking was between 7h30 and 8 and only arrived at 8h50. When I called I was told they accept credit card for payment, and since I had to leave the technician and he said they will sent me an invoice I was told when I wanted to pay the invoice they cannot process a credit card payment I had to pay on the day if I want to pay by credit card. .Technician phoned me when he was done and gave me an update. Didnt take him long at all, very friendly and customer focus him and his helper. Overall good service"

10th Oct, 2018  •  Rating by: Jackie  •  Contact: Troy  •  Job date: Oct, 2018

"Problem sorted, issues clearly explained, suggestions given to minimise future problem...friendly guys"

5th Oct, 2018  •  Rating by: Satish  •  Contact: Ethan  •  Job date: Oct, 2018

"Troy came out to me within two hours of my phonecall. This was on a Friday! The blockage in my septic field was cleared and a plan of action outlined if further problems occurred."

1st Oct, 2018  •  Rating by: Jo  •  Contact: Troy  •  Job date: Oct, 2018

"Sasha in the office was a pleasure to deal with. Incredibly helpful. Couldn't praise her enough. As for Troy and his team. They were FANTASTIC. Did a brilliant job. Turned up when they said they would. Kept me informed the whole time. Even worked on a weekend!!! They fixed our blocked drain and re-routed our plumbing under the house, as it was a much cheaper option, in the long run, than the alternative of up-rooting a driveway. Did what others couldn't. And all at an incredibly reasonable price....
I would highly recommend DRAIN NINJAS to anyone, and will definitely be using them again. I have some underground tree roots that are just starting to invade one of our drain pipes, that will be needing their attention at some stage in the future, so I will be giving Troy and Sasha a call for sure...
Thanks again for all your help guys. Keep up the good work :-)"

28th Sep, 2018  •  Rating by: Ronnie  •  Contact: Troy & Sasha  •  Job date: Sep, 2018

"Highly recommended. Fixed our blocked toilet in under 30 minutes - something a plumber couldn't achieve on repeat (and very expensive) visits. If you've got a blockage, I'd forget the plumbing companies and call these guys. They know what they're doing and they actually cost less than most plumbers. Thanks guys."

10th Sep, 2018  •  Rating by: Colin  •  Contact: Troy Gorst  •  Job date: Sep, 2018

"Great job done by Ethan,very professional reliable and friendly I was very impressed by Ethan workmanship on removing the roots from our sewer pipe will use this company again many thanks"

17th Aug, 2018  •  Rating by: Ken Lewis  •  Contact: Ethan  •  Job date: Aug, 2018

"Sasha the Admin & Marketing Manager did an excellent job organizing Eathan to do our job, even sending an email to us at 8.30pm to confirm the job timing. Would definitely recommend this company, they are really onto it, very experienced and professional with all the right gear. Eathan had all the answers to the 2 drainage problems we had and was a tireless and efficient worker and kept us fully informed on what the issues were."

18th Jul, 2018  •  Rating by: Alan  •  Contact: Sasha Langham & Eathan Bellve  •  Job date: Jul, 2018

"Extremely impressed with Drain Ninjas; Sasha, Troy and Mitchell were very professional, friendly and efficient. Excellent value for money. We will definitely use them again and have no hesitation in recommending highly to others. Awesome Drain Ninjas!"

16th Jul, 2018  •  Rating by: Elies  •  Contact: Troy Gorst; Drain Ninjas  •  Job date: Jul, 2018

"Great fast service from the lady that took my call to the very helpful contractor that advised and fixed my overflowing driveway drain Excellent professional service Highly recommend"

15th Jul, 2018  •  Rating by: Warren  •  Contact: telephone contact  •  Job date: Jul, 2018

"Used Drain Ninjas for the second time in 2 years.
Absolute Ninjas. Sasha was lovely to deal with over the phone. After advising her of my blocked toilet drain and the urgency of being available today, she managed to get me a booking on the same afternoon.

Troy arrived onsite and immediately suspected the tree roots of Potukawa tree causing the issue. Used hydrojet from the vent on the roof. Used whip hose to punch through blockage then used root cutter to clear.
Troy very informative and also provided advise on what needs to be done in the future to stop this occuring.

Will definitely use them again.
Thank you Drain Ninjas"

14th Jul, 2018  •  Rating by: Nigel  •  Contact: Troy  •  Job date: Jul, 2018

"We had a blocked drain which caused sewer at the front of our property. We had watercare come and help but said it was a blocked drain on our property. Then 2 days later we had the same issue so called Drain Ninjas who were referred to us by a plumber. Thankfully they could come that morning, they were on time and quickly went to work. They sorted the blockage super quick, the blockage was actually not on our property so they called Watercare to log this issue and requested Watercare to come and check the main drain. Thankfully they helped me with this as the main drain was blocked so we would have had this issue again. I highly recommend this company and will totally use them again if we ever have another blocked drain. Amazing service!"

4th Jun, 2018  •  Rating by: Sabrina  •  Contact: Troy  •  Job date: Jun, 2018

"What a great company, fast and so clean and tidy, unblocked all the drains, CCTV Report and problem solved! Great pricing and very very happy with these guys !! Thank you Troy and Sasha!!"

27th Mar, 2018  •  Rating by: Rick  •  Contact: Troy  •  Job date: Mar, 2018

"Wow, what a fantastic result Troy is most affable young man, he assessed our problem and took the most appropriate solution and within minutes t\our problem was solved. Many thanks Troy and I hope your doggie can get his weight down. Cheers."

7th Mar, 2018  •  Rating by: Alan  •  Contact: Troy  •  Job date: Mar, 2018

"We wanted to assess the drainage in our back yard prior to winter and because we are considering laying some concrete. We suspected drainage was not optimal. A plumber recommended Drain Ninjas. We required two visits, first was to flush the lines and second was for CCTV investigation. The information that Troy gave me after first visit I was able to read up on so that I understood better what the problem was (l learnt there is a lot more to drainage than pipes underground). Flushing the lines has helped drainage and CCTV on second visit gave us the answers that we required going forward with our plans. I found Drain Ninjas trustworthy and excellent to deal with. All communication was via email which was convenient and easy. I agree with all of the positive feedback already written."

5th Mar, 2018  •  Rating by: Colleen Costello  •  Contact: Colleen Costello  •  Job date: Feb, 2018

"Very good team to work with. There was some areas where they could have communicated better. Overall they were good to deal with and professional in their approach."

25th Feb, 2018  •  Rating by: Raj  •  Contact: Sash  •  Job date: Feb, 2018

"Many thanks, bit of a hiccup with online booking but we got there. Prompt and excellent service to clear ongoing drain issues. Friendly communication through job and highly recommend them."

3rd Feb, 2018  •  Rating by: Jacqui Novata  •  Contact: Troy  •  Job date: Feb, 2018

"Very little to say; arrived on time, friendly couple, efficient, and quickly solved the problem for me. Had to use the hydro jet on the problem, and the bill when it came was much less than my plumber had estimated it would be."

10th Jan, 2018  •  Rating by: Conrad  •  Contact: Troy Gorst  •  Job date: Jan, 2018

"I never leave reviews, but troy was well above expectations in his knowledge, experience and approach that i felt compelled to."

26th Dec, 2017  •  Rating by: tony  •  Contact: Troy Gorst  •  Job date: Dec, 2017

"Finally a tradesman who is fabulous. I called. Troy actually came as planned. It was clear from the first interaction that he was genuine and knew what from what not. Troy identified the problem within seconds - believe that !! He tested. He checked GIS. The broken swer pipe, while on my property, is not mine to fix. Troy said he would not charge me for coming to id the problem. I only hope the outfit the neighbour gets to fix the broken sewer line is Troy's company. Troy even said he was available up to 7pm if I wanted to talk about it after talking to the neighbour. So refreshing to meet Troy who prided himself in telling me he owns the company."

11th Dec, 2017  •  Rating by: Tracy  •  Contact: Troy  •  Job date: Dec, 2017

"Lifesavers, 100% recommend, make these guys your first call if you have a blockage - I wish we had. eW called for a second opinion. Fixed the problem super quick with friendly service."

5th Dec, 2017  •  Rating by: Rachelle  •  Contact: Mike  •  Job date: Dec, 2017

"The service I receive from Drain Ninjas has always been awesome, efficient and prompt..I highly recommend them.
Thanks guys for a great service, reasonable prices and awesome communication."

8th Nov, 2017  •  Rating by: Deborah  •  Contact: Deborah Hebbard  •  Job date: Oct, 2017

"Great guys, punctual, friendly and efficient. Had my drain sorted in no time!"

21st Oct, 2017  •  Rating by: sarah  •  Contact: Sarah  •  Job date: Oct, 2017

"The appointment was available next day, communication was professional. Troy came on time and had the job completed in no time. When we received the invoice we discovered they also provide a great price for value. Absolutely one of the best tradespeople we have dealt with. A++++"

19th Oct, 2017  •  Rating by: Ying  •  Contact: Troy  •  Job date: Oct, 2017

"Very tidy work,
Easy to discuss to solve site problem
Very satisfied with the work."

17th Oct, 2017  •  Rating by: Chin leong  •  Contact: Troy  •  Job date: Oct, 2017

"Can’t recommend the Drain Ninjas Team enough, the lovely team came out to the rescue when our backyard had completely flooded due to tree roots (very bad ones might I add) growing through the pipes. The team were speedy, got straight onto the job and were very professional about how the went about it. The team were super friendly and had great humour. Thanks guys for an amazing experience with you guys! Will recommend you guys to everyone!!!!!"

4th Oct, 2017  •  Rating by: Helen  •  Contact: Sasha Langham  •  Job date: Aug, 2017

"Have dealt with Drain Ninjas several times now. They turn up when they say they will turn up, job is done & sites are left tidy - much appreciated."

4th Oct, 2017  •  Rating by: Debbie  •  Contact: Sasha  •  Job date: Oct, 2017

"Excellent work and very friendly."

4th Oct, 2017  •  Rating by: Iuni  •  Contact: Sasha Langham  •  Job date: Oct, 2017