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Rutherford & Bond Limited / Mt Victoria

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  • 23%
    "Total rip off, quoted me $400 for warrant repairs, went elsewhere for $250. tried to charge half an hour labour just to replace wiper blades. on warrant check said it would be ready at 5pm, i sat around waiting for an hour, they didnt apologise for the wait. do not use this place!"
    Rating by: Naidene  |  Rating posted: 7th Jul, 2011  |  Contact: Anonymous  |  Job date: Jul, 2011
    Communication: 20%  |  Quality: 10%  |  Reliability: 50%  |  Value: 10%
    Naidene7th Jul, 2011More details…
  • 0%
    "Expensive, rude and incompetent. I took my car for a 100,000km service. I was told I only needed a basic service when I took the car it. When they rang to say it was ready they told me no other work was required. When I arrived to collected it a long list of other “immediately necessary” jobs was produced including the cam belt. I asked them was told about this when I brought the car in, I was snappily told they didn’t know what kind of car it was, so how would they know it needed the cam belt done? I politely pointed out the car is a Toyota so if they didn’t know, who would. In addition they failed to notice the power steering fluid was low, even thought I asked to check it specifically and over filled the engine with oil I took the car to Toyota expecting to pay extra for first class service. I got the premium price, but the service was simply appalling. AVOID LIKE THE PLAGUE."
    Rating by: Quentin   |  Rating posted: 23rd Jun, 2009  |  Contact: Service Centre  |  Job date: May, 2009
    Communication: 0%  |  Quality: 0%  |  Reliability: 0%  |  Value: 0%
    Quentin 23rd Jun, 2009More details…
  • 63%
    "Reference the Corolla 2000 Cambelt / Service Job....I took it back to have the misfire looked at. Took 1.5 days to track down problem. I am pleased to report there was no additional charge. The car now runs perfectly but I feel the initial $945.00 was excessive. "
    Rating by: Andrew  |  Rating posted: 16th Feb, 2007  |  Contact: Service Manager Kapiti  |  Job date: Feb, 2007
    Communication: 75%  |  Quality: 75%  |  Reliability: 25%  |  Value: 75%
    Andrew16th Feb, 2007More details…
  • 19%
    "
    Toyota Corolla (Year 2000) dropped off for cambelt and a service at Kapiti

    No contact during the day. Went to pick up vehicle and was charged $945.00

    Makes a mockery of adds for Corolla cambelts from 143.00

    The vehicle is now very jerky, misses and is generally worse than it was before the service.

    I have bought three vehicles from Rutherford and Bond
    YD9510 ZB3144 XA6107 - Never again

    "

    Rating by: Andrew Vincent  |  Rating posted: 9th Feb, 2007  |  Contact: Service Manager - Kapiti  |  Job date: Feb, 2007
    Communication: 0%  |  Quality: 25%  |  Reliability: 50%  |  Value: 0%
    Andrew Vincent9th Feb, 2007More details…

Phone number
043851889

Physical address
54 Kent Terrace
Mt Victoria
Wellington 6001

Categories we service
Miscellaneous

Areas we service
Wellington City