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The Drain Company
Drain Unblocking in Dairy Flat

Drain Unblocking in Dairy Flat

 
 
 
 
 
 
 
 
 
 
 
 
 

Primary contact
Dan Adams

Phone number
0800247862

Phone number (alternative)
0212837246

Website
https://www.thedraincompany.co.nz/

Availability
This week/ASAP

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About us
The Drain Company is a family run business servicing the Auckland region. We are proudly NZ qualified, certifying Drain layers, and hold current safety qualifications.
Because we are a smaller company, we don't have the overheads of larger businesses. This means we are able to provide very competitive quotations.
We have modern, well maintained machinery including CCTV cameras, flushing trucks and Vacuum trucks on call 24/7, 365 days of the year
We are passionate about the industry, and realize the importance of good, clear communication for our clients

What we do
The Drain company undertakes many different aspects of drainage. This includes, but is not limited to the following....

-Specialists in Drainage repairs and solutions
-Vacuum loading
-New builds and renovations
-Water proofing and flooding issues
-CCTV investigations
-Hydro blasting and root cutting
-Hydro Excavation
-New connections for Auckland Council and Council defective notices
-Small- Medium sub divisions

We love to take on jobs that other companies shy away from

Categories we service

Waterproofing Companies, Water Blasting Services, Trenching, Stormwater Management, Sewage and Septic Tanks, Pre-purchase property inspections, Pile Driving & Retaining Walls, Maintenance & Repair / Renovation, Maintenance, Excavating & Earthmoving, Earthworks & Retaining Walls, Drainlayers, Drainage, Drain Unblocking, CCTV - Drainage

Areas we service

Woodhill, Wiri, Whitford, Westmere, Westgate, Western Springs, Wellsford, Waterview, Warkworth Township, Waitakere City, Wairau Valley (North Shore), Unsworth Heights, Totara Park, Totara Heights, Torbay, Titirangi, Takapuna, Swanson, Sunnynook, Stillwater, Stillwater, Stanmore Bay, St Lukes, St Johns, St Heliers, Silverdale, Sandringham, Royal Oak, Rothesay Bay, Rosedale (Auckland), Riverhead, Pukekohe, Penrose, Paremoremo, Papatoetoe, Pakuranga, Otara (Manukau), Otaki, Otahuhu, Orewa, Oratia, Orakei, Onetangi, Onepoto, One Tree Hill, Northcote, Newton, Newmarket, Murrays Bay, Muriwai, Mt Wellington, Mt Roskill, Mt Eden, Mt Albert, Mornington, Mission Bay, Milwater, Milford, Mayfair, Matakana, Massey, Manurewa, Manukau central, Manly, Mangere Bridge, Mangere, Manakau, Mairangi Bay, Lynfield, Kumeu, Hunua, Huia, Huapai, Howick, Hobsonville, Hillsborough (Taranaki), Hillsborough (Auckland), Hillcrest (North Shore), Herne Bay, Herald Island, Henderson Valley, Henderson, Helensville Central, Half Moon Bay, Gulf Harbour, Grey Lynn, Greenlane, Greenhithe, Green Bay, Grafton, Glenfield, Glendowie, Glendene, Glenbrook , Glen Innes, Glen Eden, Freemans Bay, Forrest Hill, Flat Bush, Epsom, Ellerslie, East Tamaki, Devonport, Dairy Flat, Cockle Bay, Coatesville, Clevedon, Clendon Park, Castor Bay, Campbells Bay, Browns Bay, Botany Downs, Blockhouse Bay, Birkenhead, Birkdale, Belmont (Auckland), Beach Haven, Bayswater, Balmoral, Auckland Central, Army Bay, Arkles Bay, Albany

Location

The Drain Company has not given us their exact location, but they are based in Dairy Flat

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    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Needed septic tank pumped out. They arrived within a minute of the time they said they would. Nice blokes, new exactly what they were doing and were done and dusted in a very short time."

    15th May  •  Rating by: Guy  •  Contact: Mike and Dennis  •  Job date: May, 2026

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The Drain Company gets 10 out of 10 for service and communication.
    I found them on No Cowboys, my place to go to for great recommendations and service.
    Communication from Lana was extremely good, prompt emails and phone calls.
    Denis and Belinda were fantastic, very helpful, polite and their work was exemplary.
    I would highly recommend this Company and will definitely use them again when the 3 year Council compliance certificate is required."

    14th Mar, 2025  •  Rating by: Anne  •  Contact: Denis and Belinda  •  Job date: Mar, 2025

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Awesome service, we had a pootastraphy on Saturday morning, Thanks Belinda and Matt for coming to our rescue!"

    1st Mar, 2025  •  Rating by: Grant  •  Contact: Belinda and Matt  •  Job date: Mar, 2025

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "There are 3 words to describe this company and every one of their staff. Outstanding, AWEsome, superb. This is not just for their work, but their prompt attendance, excellent tidy work and kindness understanding from everyone in this company from the receptionist to the top. They were repairing another drainlayers work. This company can not be beaten,,,,"

    19th Feb, 2025  •  Rating by: Kathi  •  Contact: My reference is for every person including the top and receptionist  •  Job date: May, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great service from the drain company! I needed my septic tank emptied and they came out the same day to help me when other local companies were going to make me wait 2 weeks, the boys Josh and Dennis were happy and did the job well and they were the cheapest in the area which was even better! great service I will be back"

    13th Sep, 2024  •  Rating by: Moana  •  Contact: Dan  •  Job date: Sep, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Prompt, efficient and on time - great service"

    16th Apr, 2024  •  Rating by: Brett  •  Contact: .  •  Job date: Apr, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ian and his partner were very professional and efficient. They worked really well and completed the job, they were also punctual."

    4th Apr, 2024  •  Rating by: Tom  •  Contact: Ian  •  Job date: Apr, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very Professional Ian and Dennis. Came the same day we called out for help as our spectic Tank was full to the brim. Came with a good sense of humour and did a outstanding job. Would highly recommend The Drain Company."

    22nd Mar, 2024  •  Rating by: Coralie and Paul  •  Contact: Ian and Dennis  •  Job date: Mar, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I organized septic tank cleaning for my old parents. Great communication. Fast and reasonable quote. Visited on time on the day booked. Job was harder than expected and took longer. Nice quality work and very friendly easy to work with. Job done and invoiced same amount quoted. Great team. Highly recommended."

    27th Feb, 2024  •  Rating by: John  •  Contact: The Drain Company  •  Job date: Feb, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ian arrived with his partner, cannot fault their work integrity and knowledge, they emptied 2 septic tanks for us, cannot fault there work.
    would highly recommend them and will continue to use them"

    26th Feb, 2024  •  Rating by: Cathy  •  Contact: Ian  •  Job date: Feb, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "Excellent job on a difficult terrain. Checked for compliance as well and cleaned the whole tank which was not easy. Recommended over any other Septic tank people."

    15th Feb, 2024  •  Rating by: Mark  •  Contact: Ian  •  Job date: Feb, 2024

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Sump pump installation, totally priffesional from start to finish.
    The finished product looks amazing, very tidy and fit fir purpose.
    Highly recommended. (Happy customer)."

    14th Dec, 2023  •  Rating by: Jason  •  Contact: Drain Company  •  Job date: Dec, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "What an awesome business, nothing is a problem and in fact they make it their work to fix your problems.
    Great bookong process, we had to move th edate due to Covid but this was easy and then they came and delivered th eservice in an incredibly professional way.
    Experts in what they do and just great people."

    14th Dec, 2023  •  Rating by: Jim  •  Contact: Ian  •  Job date: Dec, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:50%
    Overall:88%

    "Did a great job. Clean and efficient"

    5th Dec, 2023  •  Rating by: Kevin  •  Contact: Ian  •  Job date: Dec, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly recommend these guys. Not only were they super fast, they arrived when they said they would, did an awesome job and all at a very resonable price! Thank you so much am super impressed, so nice dealing with such a switched on team! Thank you"

    21st Sep, 2023  •  Rating by: Talia  •  Contact: Dan  •  Job date: Sep, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "This is the most amazing company to deal with. From the receptionist, to the owner, the person who did the job, I give them 10.out of 10, They went above and beyond, were helpful, prompt, knowledgeable, arrived on time, tidy and super polite. THIS is the ONLY company we will ever use for drainage for all of the properties I look after. There is not many other companies I could say that about,but these guys are the top ! Service like this is lmost unheard of nowdays."

    20th Sep, 2023  •  Rating by: Kathi  •  Contact: I will check the name of the name the person who did the work -(fully recommended) and come back to record it here.  •  Job date: Sep, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Ian and his mate were great - friendly, punctual, respectful and informative. Just made the whole process easy. We'll be using them, The Drain Company, for all this type of requirement going forward, knowing they can cover so many different aspects to do with drains. Very happy to recommend!"

    16th Sep, 2023  •  Rating by: Jennifer  •  Contact: Ian  •  Job date: Sep, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The team arrived on time and got into the job immediately. Josh & Dennis worked well together and had a good attitude. They had excellent communication and left the site better presented than when they arrived. Follow up communication from office staff was excellent also, confirmed that necessary paperwork had been forwarded to council.

    Would very highly recommend their work and service. They are busy.. so if you can't get through, do leave a message or txt so they can call you back to communicate further.

    Work was completed to a high standard in the quoted time frame."

    13th Sep, 2023  •  Rating by: Joanna  •  Contact: Josh & Dennis  •  Job date: Aug, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "arrived as stated
    introduced myself to Ian with the problem of a blocked drain
    he set up equipment and explained the process of firstly inserting a pressure system Hose into affected drain, to get to the blockage however re considered and attached a spinning cutting head which after a few goes got to the problem quite deep into the drain with perseverance cleared the blockage.
    finished off with a camera inspection
    ALL CLEAR !!!! this saved me $$$"

    17th Aug, 2023  •  Rating by: Dan  •  Contact: Ian Adam's  •  Job date: Aug, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Josh & Ian arrived on time, went straight to work and fixed the issue quickly with no fuss. Helped diagnose another unrelated problem and clearly very knowledgable. Great guys and brilliant service. Highly Recommended A++++"

    27th Jun, 2023  •  Rating by: John  •  Contact: Josh and Ian  •  Job date: Jun, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I had these 2 experience technicians on my project Jason & Dennis well mannered, on point with communication during works and experienced in getting the job done...Did their job and delivered not just the works, but what the promised with efficiently as well as exposed alot of hidden services along with tree roots. Definitely my go to guys and will utilize them on the next project."

    17th May, 2023  •  Rating by: Sean  •  Contact: Jason and Dennis  •  Job date: May, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Appreciate Jason's quick response to our stormwater issue that had been dogging us for years. He worked quickly to identify the problem and within 30 minutes it was resolved. Great service at a reasonable price."

    7th May, 2023  •  Rating by: Mike  •  Contact: Jason  •  Job date: Apr, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Not the easiest of jobs but Ian was very professional. Great job done, went the extra mile, fast, efficient, and on time.
    Very helpful, explained what was being done, good follow-up advice,
    Highly recommend these guys A++++"

    30th Apr, 2023  •  Rating by: Fiona  •  Contact: Ian  •  Job date: Apr, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Jason unblocked our sewage and diagnosed the problem speedily. Prompt, courteous and effective. Most impressive."

    24th Apr, 2023  •  Rating by: John  •  Contact: Jason  •  Job date: Apr, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "very good job done by Jason, highly recommended😋😊"

    15th Apr, 2023  •  Rating by: Suzie  •  Contact: Jason  •  Job date: Apr, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ian and his mate did a good job at TUI ROAD. unblocked the drain and also cleaned after. Thanks for the help guys."

    20th Mar, 2023  •  Rating by: Raman  •  Contact: Ian  •  Job date: Mar, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Jason did an excellent drain clearance job next door in our town house complex. Very professional, clean van, clean work and even checked our drain to ensure everything is covered. Absolutely recommend Jason and the drain company."

    14th Mar, 2023  •  Rating by: Gerhard  •  Contact: Jason Hobson  •  Job date: Mar, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I'm impressed by how Jason carried out the job. He quickly identified the problem by some quick checks and some effective questions. He not only unblocked the drain properly but also gave me some great advice on how to avoid the blockage in future. Strongly recommended."

    8th Mar, 2023  •  Rating by: Chenmu  •  Contact: Jason  •  Job date: Mar, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent service, fast and efficient. Jason was awesome and got the job done very quickly. We are super impressed and would highly recommend to anyone."

    4th Mar, 2023  •  Rating by: Lisa  •  Contact: Jason  •  Job date: Mar, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I am the account manager for quite a few body corporates, both residential and commercial, and I have worked with Daniel and his team for a couple of years now and he is always the first person I call when it comes to drain related work as he is always prompt and gets the job done without any call backs.
    I really appreciate Daniel and his team because they make my life easier when it comes to the drain stuff. I just leave it to the experts and that is what they are."

    17th Jan, 2023  •  Rating by: Donna  •  Contact: Daniel  •  Job date: Jan, 2023

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Turned up on time and completed the job quickly. Good price."

    15th Aug, 2022  •  Rating by: Patrick  •  Contact: Dan  •  Job date: Aug, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Found these guys on No Cowboys and decided to call them as they were local and had great reviews. I can say that i tautoko the reviews they have received - they were magnificent!!! I contacted them at lunchtime and by 2pm Dave had rung me back. we had to email back and forth a few times during the day but they provided a quote that night, booked them in and they arrived THE NEXT DAY. Isaac rang to say he was half an hour away and I was not able to get home but he did the job and it was done- easy peasy. I would not of known they had been it was so tidy afterwards, 5 Stars for the team who are prove there are good Tradies out there."

    12th Aug, 2022  •  Rating by: Pauline  •  Contact: Issac  •  Job date: Aug, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Fantastic Job, turned up within an hour on a Saturday, highly recommend."

    6th Jun, 2022  •  Rating by: Kyle  •  Contact: Ian  •  Job date: Jun, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ian arrived at our place quicker than we expected and completed his drain investigation efficiently and effectively. He was very friendly and explained to us what he was doing. My 2yo son was very interested in what was happening (from a safe distance) and Ian happily engaged with him and talked about the job. We are really happy with the service and will hopefully see Ian again soon when the next part of the job goes ahead.
    (I will put 10/10 for price, but I don't know the cost of the job as it was covered by landlord)."

    25th May, 2022  •  Rating by: Shardae  •  Contact: Ian  •  Job date: May, 2022

    Communication:90%
    Quality:90%
    Reliability:90%
    Value:90%
    Overall:90%

    "Issac arrived when he said he would.
    Looked at the job and chatted with me about it and had it finished and completed within an hour
    Experience and the right equipment is the best. Thank you"

    10th May, 2022  •  Rating by: John  •  Contact: Issac  •  Job date: May, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent service, affordable pricing, quick to get to jobs. Dan has completed big and small jobs for me and I highly recommend him!"

    10th Mar, 2022  •  Rating by: Natalee  •  Contact: Dan  •  Job date: Mar, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Prompt, courteous, timely and efficient. A quick response and a job well done. You really couldn't get a better service."

    9th Mar, 2022  •  Rating by: Christopher  •  Contact: Daniel Adams  •  Job date: Mar, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "As a property management company, we use The Drain Company quite a lot and we are very happy with their service. They are fast, reliable, excellent communication. We don't get any bad feedback from our tenants. We alwasy get a description of the problem with photos after the job is done, which is really helpful for our records. They are highly recommended."

    9th Mar, 2022  •  Rating by: Johnson  •  Contact: Johnson Zhang / Pro Management Ltd  •  Job date: Mar, 2022

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I contacted Dan on a Sunday, not expecting a response until the Monday, however I got an immediate text and confirmation that they could come and unblock the drain on the Monday morning. Ian phoned shortly before arrival, explained the process and set to work. The drain was quickly unblocked and the cause located via CCTV - all done very professionally and efficiently. We received a quote the same day for the work to rectify the issue. First class service - professional and courteous. Thanks Dan and Ian."

    18th Oct, 2021  •  Rating by: Carolyn  •  Contact: Ian  •  Job date: Oct, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan and his team are our go to Drain company. In property management we are constantly having emergency drainage situations arise. We know we can count on the Drain Company to act quickly and efficiently to these call outs for us. When further investigation work is needed they are quick to send us photos/quotes and recommendations on what needs to be done so we can then communicate with our landlords and keep them up to speed. Dan and his team are efficient, professional and lovely to do business with. I highly recommend them."

    5th Oct, 2021  •  Rating by: Ali  •  Contact: Daniel Adams  •  Job date: Oct, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ian did a great job. They turned up on time and quickly assessed the problem and fixed it. The job was completed for the price given. A great job. Thanks."

    29th Sep, 2021  •  Rating by: Darroch  •  Contact: Ian Adams  •  Job date: Sep, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Mitch was awesome, easy to talk to, professional and completed the drain clearance task quickly and efficently. He was able to talk me thru the process tell me what he thought my next steps could be should the issue occur again. Great company to deal with and job was cheaper than my expectations. When Mitch left he cleaned up the area which was a pleasant surprise."

    22nd Sep, 2021  •  Rating by: Debra  •  Contact: Mitch  •  Job date: Sep, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly recommend The Drain Company. We discovered a gully trap blockage on a Sunday and in Lockdown Level 4. Ian responded so rapidly and the issue was resolved within an hour or two of our call. We were extremely impressed with how quickly and efficiently he cleared the blockage, nothing was a problem. He was extremely approachable, knowledgeable and friendly. We were impressed with his customer service and representation of The Drain Company. We couldn't have asked for better."

    15th Sep, 2021  •  Rating by: Simone  •  Contact: Ian  •  Job date: Sep, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "My experience with the drain company was really good from start to finish. I am 100% happy with their job. Our rental property at Remuera had an unblocked problem causing by root for about 4 days which another company couldn't unblock it and quoted us thousands of dollars to cut concrete and excavate down to the existing sanitary sewer to remove the root and unblock. We engaged the Drain Company for a second attempt and Mitchell attended the job within 2 hours and successfully unblocked and removed roots within an hour from the drain. Dan has saved us thousands of dollars for the unnecessary work to dig into the concrete floor. They are a legend. Highly recommended, and they are the best drainer in Auckland."

    9th Sep, 2021  •  Rating by: Clement  •  Contact: Dan/Mitchell  •  Job date: Sep, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I cannot rate this company highly enough. Working in a Property Management business with a very busy portfolio we need reliable companies that we can call on... anytime. Dan and his guys have gone above and beyond every time. We always have an immediate response and someone is onsite within the hour. Nothing is too much trouble. You guys rock!!!!"

    24th Aug, 2021  •  Rating by: Amanda  •  Contact: Dan Adams  •  Job date: Aug, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "My pleasure to give my thumbs up.
    Phoned about a blocked drain and within the 1/4 I was phoned to confirm the time... and within an hour the work was completed. Talk about service with a smile. I can thoroughly recommend The drain Co. Kathy"

    27th Jul, 2021  •  Rating by: Kathy  •  Contact: Ian ? darling,  •  Job date: Jul, 2021

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:100%
    Overall:98%

    "Our drains backed up at the weekend to the point of overflowing. We called The Drain Company who did an amazing job. These guys were professionals who knew their job, knew drains and did not stop until the issues was resolved. They traced what looked like a blocked drain right through to the actual cause, a tree root plug in the main sewer, 30 meters from our house. I don't believe other companies would have managed this. Also, because these guys knew their job, we were able to show the issue was in the main drain which meant we claimed back the cost from Water Care. If you want a team that will tell you what they are doing, have the latest tools and not leave until you are satisfied with the result, these are the guys. Many thanks."

    24th Jul, 2021  •  Rating by: Dan  •  Contact: Ian and Mitchell  •  Job date: Jul, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "A blocked drain at the start of the weekend is a hassle but prompt, efficient and professional service by Ian from The Drain Company had things quickly sorted. We took up the offer of having the drain checked by camera (additional charge) and that proved valuable as a further problem was identified, and quoted on. We’ve used this company three occasions over different locations. No hesitation to recommend."

    19th Jul, 2021  •  Rating by: Iain  •  Contact: Ian Adams  •  Job date: Jul, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I called several 24 drain unblocking companies in the Auckland area on a Saturday afternoon with no response.
    After calling The Drain Company, Dan called me back within 2 minutes. The communication from the Drain Company team throughout was exceptional and they were on site 30km away, within 2 hours from the first call.
    Drain to 3 toilets unblocked within 10 minutes from arrival with the use of a high pressure washer.

    I happily recommend these guys - Kick ass service."

    19th Jul, 2021  •  Rating by: Gerhard  •  Contact: Ian  •  Job date: Jul, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:80%
    Overall:95%

    "The Drain company came out to my house just a couple of hours after calling them. They have a very efficient professional service. The young guy doing the work was very professional, got the drain cleared promptly and couldn't have been nicer. Really happy that I could get this problem sorted out so easily."

    2nd Jul, 2021  •  Rating by: Paul  •  Contact: ?  •  Job date: Jul, 2021

    Communication:90%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:95%

    "Have used The Drain Co twice and both times Dan was extremely knowledgeable, fast to respond and super friendly; his father Ian came out this morning to do the work and was similarly professional and courteous. Fully recommend this great family business that is run so well, with customer care at its core. Five star service."

    21st Jun, 2021  •  Rating by: Andrew  •  Contact: Dan and Ian  •  Job date: Jun, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The Drain Company were excellent to deal with. Our sewage pipe had burst, leaving a terrible mess. Dan was very helpful and reassuring, explained the process to clear the pipe, and the costs upfront. Then Ian arrived early, cleared the blocked pipe and the mess, then showed us the cause of the blockage and explained what was needed to fix it, long term. All of this done, quick and efficient, during a heavy downpour no less. Thank you so much, Ian and Dan!"

    21st Jun, 2021  •  Rating by: Di  •  Contact: Ian  •  Job date: Jun, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great service! I spoke with Dan early in the morning after waking up to blocked drains, he was clear about what service they could provide and what time they could turn up that day. The crew then came through when they were supposed too and were super lovely and sorted it out straight away. Very happy with The Drain Company and the professional service they provided me."

    12th Mar, 2021  •  Rating by: Ryan  •  Contact: Dan  •  Job date: Mar, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The Drain Company exceeded all our expectations. After being left in the lurch by another company prior to a long weekend, Dan and his team at the Drain Company came in and saved the day. They were amazing - from initial
    communication, through to the end of the job - lovely guys, excellent at what they do. Thank you"

    12th Feb, 2021  •  Rating by: Ree  •  Contact: Daniel Adams & family  •  Job date: Feb, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The Drain Company were able to send someone out to us first thing in the morning on the day following my call. They arrived exactly when they said would and completed the job very quickly and without issue. Price was given up front, so no nasty surprises. Many thanks :)"

    4th Feb, 2021  •  Rating by: Kathryn  •  Contact: The Drain Company  •  Job date: Jan, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I have used Daniel Adams from The Drain Company for the portfolio I manage for 4 years. I am very grateful for the exceptionally, prompt and professional service provided. I would strongly recommend Dan to all my clients. Edwin Yu, Property Manager from Auckland Property Management."

    22nd Jan, 2021  •  Rating by: Edwin  •  Contact: Edwin Yu  •  Job date: Jan, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I had a great experience dealing with the Drain Company - Dan was able to arrange for someone to come around quickly. The service I received was professional and efficient. The guys did a great job when sorting out our drain and the tidy up afterwards. I would call again if in need and recommend their services."

    15th Jan, 2021  •  Rating by: Leon  •  Contact: Dan  •  Job date: Jan, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent service. Have used The Drain Company's service for several years. Professional, reliable and efficient. Highly recommend."

    12th Jan, 2021  •  Rating by: Lucas  •  Contact: Daniel Adams  •  Job date: Jan, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "As a plumbing company, we are frequently using The Drain Company to clear drains and replace.
    Quick and easy to organise. Over the past two years of working with the Drain Company there has never been any issues with completing a drain unblock on the same day. Fast and reliable service. 10/10 service"

    11th Jan, 2021  •  Rating by: Ocean Plumbing  •  Contact: Daniel Adams  •  Job date: Jan, 2021

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Outstanding service, very knowledgeable and clean. Was bang on with his assessment of the issue and solved it, was very clear with explanation of the problem and had a great sense of humour as well."

    22nd Dec, 2020  •  Rating by: Andrew Cowan  •  Contact: Daniel  •  Job date: Dec, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel and his team were great - we'd recently bought a house to find there was a leak coming into the garage from one of the bathrooms. They quickly worked out where the issue was coming from (damaged gully trap) and then managed to fit us in to fix it within a few days. Daniel's brother (sorry I've forgotten your name) did an amazing job at fixing it - initially it looked like being potentially complicated due to the location, but they found a practical way to fully resolve it. Would absolutely use them again"

    10th Dec, 2020  •  Rating by: Seb  •  Contact: Daniel  •  Job date: Dec, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan and his team were extremely professional and a pleasure to deal with. Timely and tidy. I would certainly use them again and recommend their team to others."

    2nd Nov, 2020  •  Rating by: Rachel  •  Contact: Daniel Adams  •  Job date: Sep, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The Drain Company responded to us quickly and efficiently, getting Mitchell on site within the hour to unblock a drain which had a blockage under our kitchen sink. He was professional and competent and explained exactly what was going onto us as he went. He resolved the problem extremely quickly and without fuss, he was thoughtful and considerate during his work, we were extremely impressed. Have saved the number as will be using them again in a heartbeat, fantastic service and highly recommend them. Prompt, professional and extremely reasonable. Always good to deal with good people who take pride in their work. Also helped that they have new and effective equipment which made the job fast, neat, tidy and painless. Mitchell left the kitchen spotless, and with all sinks running smoothly. The Drain Company literally saved the day, we were very grateful. Can't recommend highly enough."

    16th Oct, 2020  •  Rating by: kate  •  Contact: Mitchell  •  Job date: Oct, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "This is the fourth time I have used The Drain Company, once a year every year due to tree roots. Always a very fast response, great job done and a very reasonable price. Communication is always excellent. Thanks Dan."

    25th Sep, 2020  •  Rating by: Patrick  •  Contact: Dan  •  Job date: Sep, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very quick, top service."

    18th Sep, 2020  •  Rating by: Simon  •  Contact: x  •  Job date: Sep, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "I first used The Drain Company 12 months ago and I was so impressed I set a reminder in my phone to book them in for a maintenance call this year. They are easy to deal with, explain what they are doing & what they found. Mitch who came this year was so friendly & pleasant I would have no hesitation in recommending this company for drain unblocking.
    Quick to respond and I'll be booking with them again for the next maintenance drain blast. They might deal in some of the more unpleasant aspects of blocked drains but they are incredibly cheerful regardless."

    12th Aug, 2020  •  Rating by: Tracey  •  Contact: Mitch  •  Job date: Aug, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "very often as a tenant you are overlooked by contractors who provide maintenance or repairable to the place you call home but not on this occasion. Mitch attended the property and considering the work ahead of him he was very polite, respectful and professional. Obviously the work required was rather sensitive and caused a bit of embarrassment on my part but Mitch assured me that it was no problem and made me feel at ease. He took the time to listen to my concerns and equally responded professionally and obviously knew his stuff. He went straight to work with a smile throughout, a task am sure not many will have the stomach but nothing was a hassle. He also identified other issues and explained it to me- again his technical knowledge of what needed to be done and respective legislation was impressive. Am so relieved that our issues is resolved and the fast efficient service was a delight. Great work and great attitudes."

    20th Jul, 2020  •  Rating by: Sarah  •  Contact: Mitchell and Dan  •  Job date: Jul, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "'The Drain Company' came out to deal with a blockage in our Waste Water drainage system.
    We have used 'The Drain Company' before and have found them to be prompt, reliable and efficient. Just what you need when you have worrying problems with drains that you need fixed quickly.
    All 'The Drain Company' personnel we have dealt with are very helpful and clearly take pride in providing a good service."

    17th Jul, 2020  •  Rating by: James  •  Contact: Dan from 'The Drain Company'  •  Job date: Jul, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent service! We had overflows a couple of weeks ago. Another company came twice but didn't unblock it. Dan came to unblock it straight away. Dan is very nice and informative. Highly recommended!! Thank you very much!"

    25th Jun, 2020  •  Rating by: Helena  •  Contact: Daniel Adams  •  Job date: Jun, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "My outside drain for the bathroom and toilet blocked last night. Ben arrived nice and early this morning and had it all cleared and working again in no time at all. He was a super nice guy and very professional. He cleaned up any mess from the blockage and even used disinfectant around the area. Top job and would highly recommend."

    17th Jun, 2020  •  Rating by: Katharine Mason  •  Contact: Ben  •  Job date: Jun, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent service. Daniel contacted me within half an hour of receiving my online request and arranged for Ian to come to our house that morning. Both Daniel and Ian were professional, personable, communicative, and reliable, and completed their work to a high standard."

    16th Jun, 2020  •  Rating by: Angela  •  Contact: Daniel Adams  •  Job date: Jun, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ontop of being able to come out on the morning when The Drain Company did a fantastic job with our blocked pipe problem and remedied what another company could not. On top of that, they were courteous, informative and very, very competent. Definitely will be going with the drain company for any drainage needs! Highly recommended!"

    12th Jun, 2020  •  Rating by: John  •  Contact: Daniel Adams  •  Job date: Jun, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan, Steve and the team did a great job on our drains this week. They were really awesome to deal with and the job was completed very professionally.

    Our job was slightly unusual in that we wanted to run the pipes overland down through steep bush land. They took this on with no issues and the pipes are secure and the end look was great, especially hidden away in the bush. It is also re-assuring for us that if we have any problems in the future it will be easy to locate and fix.

    Thanks again to the team. We would highly recommend. Top job!"

    3rd May, 2020  •  Rating by: Tony  •  Contact: Daniel Adams  •  Job date: May, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel and his team did a great job. The new drain was installed on time and to a high standard. I would highly recommend using The Drain Company for any drainage problems."

    27th Apr, 2020  •  Rating by: Andrew  •  Contact: Daniel Adams  •  Job date: Apr, 2020

    Communication:90%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:98%

    "We got The Drain Company to come in to inspect the drains and Ian was very professional and explained to the questions that I asked. He used a drain camera and showing me where the drain was broken and everything was open, nothing was hidden. I highly recommend this company for their service."

    5th Mar, 2020  •  Rating by: John  •  Contact: Ian Adams  •  Job date: Feb, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Great first up communications. I knew exactly what I was paying for the work being carried out. Awesome bunch of guys who turn up on time, provide great service and sound advice. Highly recommended ????"

    21st Feb, 2020  •  Rating by: Tabrez  •  Contact: Dan  •  Job date: Feb, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "excellent service excellent work completed"

    18th Feb, 2020  •  Rating by: iris  •  Contact: Daniel Adams  •  Job date: Feb, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "An amazing company- I left my message on the phone and got a prompt and pleasant and polite call back, taking my details, problem and an estimated time of arrival. I did not expect such efficiency, with Ian arriving sooner than I anticipated. The problem was assessed, first issue sorted, checked and further checks revealed another issue. The advise, assistance and solution was thoroughly appreciated and warm and courteous manner will always make me recommend the Drain Company to anyone who wants efficiency, prompt service and be taken care of as friend. Thanks again"

    12th Feb, 2020  •  Rating by: JP  •  Contact: Dan Adams  •  Job date: Feb, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Prompt response and good communication.Job completed very well."

    7th Feb, 2020  •  Rating by: Naveen  •  Contact: Dan  •  Job date: Feb, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "First time experience was excellent the guys were very experienced and knew what they are doing , responded very quickly as well."

    30th Jan, 2020  •  Rating by: Rushi  •  Contact: Dan  •  Job date: Jan, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I called The Drain Company in the morning for our blocked waste water pipe, Job has been done during the lunch time at the same day. Prompt, efficient. Will definitely use again if required."

    29th Jan, 2020  •  Rating by: Bonnie  •  Contact: Dan  •  Job date: Jan, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ben and his work buddy arrived earlier than expected and completed the job professionally and efficiently. Dan coordinated the job professionally with integrity. I am extremely pleased with the quality of their work which is of high standard. I highly recommend this company. Thanks Dan, Ben and the singing dude. God bless."

    23rd Jan, 2020  •  Rating by: Elaine  •  Contact: Dan  •  Job date: Jan, 2020

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "If you ever need expert advice on drains, toliets and plumbing. The Drain Company are the people to contact. Quick to respond and cost effective. Dan was there to help me out with a over flowing sewerage pipe. Thanks Dan"

    20th Nov, 2019  •  Rating by: Christine mills  •  Contact: Dan  •  Job date: Nov, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We had an emergency with a blocked waste pipe. Dan let us know unblocking cost and that his business could do it same day. Ben was there before 12.00 and had it fixed. Also gave good advice on removing smell from overflow of sewage.
    Great service and highly recommend these guys!"

    6th Nov, 2019  •  Rating by: Grant  •  Contact: Ben  •  Job date: Nov, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Fantastic service from these guys ,they arrived did the job in no time at a reasonable rate and I found them excellent.
    Cant rate these guys high enough."

    15th Oct, 2019  •  Rating by: Peter  •  Contact: Dan  •  Job date: Oct, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Had a blocked bathroom drain - the blockage was underground. Rang Dan on a Friday evening for a Saturday morning fix, he gave an approximate time that one of the guys would be around. Ben texted before arrival, which was really good as we were able to lock the dogs in the house. Ben had to cut the pipe to get better access for the water blasting hose. The repair to the pipe afterwards was thorough and tidy. The blockage was removed. Ben carried on water blasting after the blockage was removed, feeding 20 meters of hose into the pipe - this was to minimize the risk of future blockages. Ben also sprinkled lime on the area around the drain with Lime, due to the overflow that had happened when the pipe blocked, this was to kill the bacteria. Everything is flushing and draining as it should now.
    Great work. Thorough and efficient. Thanks to Ben and Dan."

    14th Oct, 2019  •  Rating by: Dion  •  Contact: Ben  •  Job date: Oct, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Outstanding prompt service from these guys when we had an urgent job. Nothing a problem for them either which took away all the stress. Great job done and will definitely use them again. Highly recommend!!"

    3rd Oct, 2019  •  Rating by: Lara  •  Contact: Daniel Adams  •  Job date: Oct, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent communication and quick response time. Quickly sorted out my tree root through the drain problem and gave great advice when asked about other issues. Recommended."

    2nd Oct, 2019  •  Rating by: Frances Farmer  •  Contact: Dan  •  Job date: Oct, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I called The Drain Company after discovering some waste water pipes that were in the way of some other landscaping works that we were undertaking. Dan came over that morning to look at the job, came up with the solution and had his lads there later that day to smash out a top class job and enable us to carry on with the work we were doing.
    Will definately have them back if we have any drain related problems again."

    26th Sep, 2019  •  Rating by: Joe  •  Contact: Dan  •  Job date: Sep, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "had an overflowing gully trap at a rental property, quite an urgent job as the overflow was causing some drain water to enter the house. Contacted the drain company quite late at night, they were there early next morning, cleared the blockage very quickly. Only got charged their minimum service charge which I thought was reasonable.
    Communication was also good.
    I can recommend this company and will be using them again if I need drain work done"

    28th Aug, 2019  •  Rating by: Phil  •  Contact: Dan  •  Job date: Aug, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Job well done. Prompt, efficient, fair price. Will definitely use again if required."

    19th Jul, 2019  •  Rating by: Dave  •  Contact: Dan Adams  •  Job date: Jul, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "So grateful for these guys. Awesome prompt service and the best price that I could find by ringing round quite a few companies. Drain was sorted quickly (phew). I rang back to compliment them as Ben, who did the job, was so polite and had excellent communication skills."

    3rd Jul, 2019  •  Rating by: Louise Tourelle  •  Contact: Daniel/Ben  •  Job date: Jul, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "What outstanding service. I can't recommend The Drain Company highly enough. Absolutely top notch service, outstanding quality of workmanship and very competitively priced. Will definitely be my go to guys for any drainage needs in the future. Thanks guys"

    1st Jul, 2019  •  Rating by: Simon  •  Contact: Dan  •  Job date: Jun, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Ben turned up exactly when indicated and was straight onto it. He did a brilliant job and very quickly and professionally removed a major problem that had been stressing us for quite awhile. Ben was very pleasant to deal with and, in so far as a blocked drain is a good experience, Ben made it a pleasurable process with the outcome being that when water goes down the sink it no longer goes out onto the path and into the garden. This is such a joyful outcome. I thoroughly recommend the drain company who will quickly take the worry of a blocked drain off you and then very efficiently fix the problem."

    12th Jun, 2019  •  Rating by: Rob  •  Contact: Ben  •  Job date: Jun, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We had a severely blocked drain, a major root infestation which was diagnosed by another drain company. They were supposed to quote for the job, but didnt even bother to come back to us (still waiting). Very stressful situation as everything blocked up. Emailed Daniel at The Drain Company, he replied very promptly and committed to having somebody on site the next morning. Ben was here promptly at 7.30am, did a CCTV inspection on drain to locate the problem, the other drain company had marked the completely wrong place. Ben answered all my questions with patience and put my mind at ease during what was a very stressful situation as we had only been in the house a few weeks and unable to use our toilet. Daniel had a quote to us within an hour! What great service. He answered all my questions with patience and put my mind at ease. He said he would squeeze us in as soon as possible due to the urgency of our situation. They came within 2 days of giving us the quote. They got out a huge root from our pipe, and didn't have to cut up the whole driveway, only a small portion. He sent me a photo and kept me informed of the progress of the job, even though he is extremely busy. Once again Daniel replied to my questions with patience. They replaced 8 metres of old clay pipe with a pvc pipe. They came back the following day, and finished the job. They have covered up the huge hold in our yard, and even finished off with top soil. They concreted the damaged part of the driveway and restored everything as it was before, they even put the weed mat and bark back in place! Excellent job guys, please extend my thanks to all the guys who did the job, much appreciated. So wonderful to be back up and running and using our toilet and all facilities! Highly recommend The Drain Company! Don't use anybody else."

    16th May, 2019  •  Rating by: Julie  •  Contact: Daniel Adams  •  Job date: May, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan and the team were really fast to respond. Completed the job the next day and I had all the paper work I needed for the council that afternoon.
    Great service and I can highly recommend. I will definitely be using The Drain Company for all my Drainage needs in the future."

    15th May, 2019  •  Rating by: Siva  •  Contact: Dan Afams  •  Job date: May, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Initially spoke to Daniel great service.Very helpful .Ben phoned with eta.He was polite completed the job .Asked where he could leave the dirt out of the drain and put lime on this to stop any smell. Very much appreciated. Place left clean and tidy.Thankyou."

    24th Apr, 2019  •  Rating by: Jocelyn  •  Contact: Daniel Adams  •  Job date: Apr, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Fast response, come on time and solve my problem in 10 mins. And reasonable price. A+++"

    18th Mar, 2019  •  Rating by: Ken  •  Contact: Dan  •  Job date: Mar, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I had the pleasure to deal with Daniel and his staff on 4 occasions, first when my drain got blocked, badly. The Drain Company has located the blockage and the next day, came to do repairs. Their accuracy in detecting the problem and their efficiency was impressive. The site was left clean as if there was no digging whatsoever. Again, I was impressed. Based on this experience, I asked Daniel to investigate the problem of other lines of the cross-lease property. Again, he and his team came on time and did an excellent job. While some of other companies could not provide an exact quotation and were able to give a rather scary "estimate" only due the complexity of the job, Daniel's explained what had to be done and provided a competitive quotation. I am not looking forward to have another problem with the sewage in the future..., but if there will be any, The Drain Company is the one to contact! Thank you for your great job!"

    18th Mar, 2019  •  Rating by: Margo  •  Contact: Daniel Adams  •  Job date: Mar, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent job done,great communication and advice ,efficient,spotless work
    If I can give you guys 1000% rating I would
    Thanks
    Highly recommended"

    15th Mar, 2019  •  Rating by: Goran Radevski  •  Contact: Daniel Steve  •  Job date: Mar, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Reached out to Dan's team on a Monday for some garden drainage issues and all is fixed by Wednesday. Hands down the best drainage company I've used and couldn't praise the team enough for their top notch customer service, professionalism in doing the job, and the reasonable price."

    4th Mar, 2019  •  Rating by: Jill  •  Contact: Daniel Adams  •  Job date: Mar, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great communication, competitive quote and an efficient team onsite.
    The men for the job - would definitely use again!"

    3rd Mar, 2019  •  Rating by: Stephanie  •  Contact: Dan Adams  •  Job date: Mar, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "these guys are great they turned up on time, checked the blocked drain and had the problem solved in less than 20 mins, I would highly recommend them to any body they are real experts. many thanks again you guys for a job well done."

    5th Feb, 2019  •  Rating by: Roger Seager  •  Contact: Ben 0212837246  •  Job date: Feb, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Quick response, accurate quote, better service and price than others who have done root cut for us in the past."

    31st Jan, 2019  •  Rating by: Rebecca Philipson  •  Contact: Dan  •  Job date: Jan, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Prompt, responsive, does the job, competitive price (half of another quote we have obtained for the same job).
    Consistently respond to emails, texts and calls. Punctual. Always turn up as promised.
    Spotless clean up after work is done.
    Provides photos and written documentation of their findings to help us with our litigation process.
    We are yet to test the result of the work until it rains - but we are feeling quite confident it should be fine :)

    Edit - we had a whole winter of rain and the drain works perfectly."

    30th Jan, 2019  •  Rating by: Sheila  •  Contact: Daniel Adams  •  Job date: Jan, 2019

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We had a severe external drain blockage just before Christmas and were expecting guests to stay. The drain company came out incredibly quickly and sorted the entire issue out within around 20 minutes at a very reasonable cost.
    110 percent to this excellent team."

    10th Jan, 2019  •  Rating by: Alan  •  Contact: Dan/Stu  •  Job date: Dec, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Wow - fantastic service!
    I phoned the The Drain Company when I discovered I had a blocked sewer pipe on my property. Dan said he would be at my home within the hour - and was. After looking at the site, but before beginning any work, he explained what he needed to do to (a)clear the pipe and (b)diagnose the cause of the problem. A quote was given for each of these jobs. I accepted. Daniel then cleared the drain, before completing a CCTV investigation to determine the cause of the blockage. Dan answered any questions about the job and gave clear explanations when needed as I watched the proceedings.
    The camera found damage to the pipes and further work was necessary. This was followed up two days later.
    On time, efficient and personable, I could not have found a better tradesperson - and I have dealt with many over the years!
    I highly recommend this company and would definitely make it my first choice for any future drainage problem. Thanks so much, Dan."

    14th Dec, 2018  •  Rating by: Karen  •  Contact: Daniel Adams  •  Job date: Dec, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Amazing service. Really prompt response. Arrived earlier than anticipated and kept in touch via cell. Very polite and friendly and really quick with diagnosing and resolving the issue. Great price. Would use again and recommend highly."

    20th Nov, 2018  •  Rating by: Gaybrielle  •  Contact: Dan  •  Job date: Nov, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan delivered extremely prompt service as he had promised. He sent one of his workers (Dane) who was efficient and knowledgeable. Dane was able to fix our block drain in a timely and courteous manner. I would recommend the Drain Company to others and will be using their service again."

    6th Nov, 2018  •  Rating by: Viv  •  Contact: Dan  •  Job date: Nov, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The Drain Company were quite frankly fantastic re fixing and replacing our
    very old drains
    Came instantly on a wet Sunday to clear blockage then when job finally completed
    the property was very tidy also
    Also Dan provided a cheaper option for some of the work that i would never have known about if he hadnt discussed with me"

    2nd Nov, 2018  •  Rating by: Mark  •  Contact: Daniel Adams  •  Job date: Nov, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly impressed with the work on replacing old drainage by a retaining wall, the high level of professionalism, communication and such tidy workers - I would absolutely recommend The Drain Company to everyone!"

    28th Sep, 2018  •  Rating by: Michelle  •  Contact: Daniel  •  Job date: Sep, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I called The Drain Repair Company after discovering a problem. John came out and got everything sorted pretty quickly. He was straight up, helpful knowledgeable and explained everything really well so that I understood the problem and solution. My mind was put at rest, and all of my questions were answered logically; I really trusted what he was telling me and he showed me the problem on his drain camera. A week later the process began to repair the damaged drains as it was urgent. They did a great job, I am really happy. Ask for John he is amazing!"

    18th Sep, 2018  •  Rating by: Delia  •  Contact: John  •  Job date: Sep, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "First class service and workers. These boys deliver on what they say they will do. Timely and honest days work - would use again without hesitation."

    11th Sep, 2018  •  Rating by: Mark  •  Contact: Mark  •  Job date: Sep, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great Service"

    29th Aug, 2018  •  Rating by: Margie  •  Contact: Daniel Adams  •  Job date: Aug, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:70%
    Overall:93%

    "Arrived exactly at arranged time, which is huge for me! Did what was needed with professionalism and a friendly manner. Great communication as well. I'd highly recommend Dan and his team."

    29th Aug, 2018  •  Rating by: Nic  •  Contact: Dan  •  Job date: Aug, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Amazing service. Rang them in the morning and they came and fixed our issue the same day. Very friendly and efficient to deal with. We’re very happy to recommend The Drain Company and will be using them again in the future"

    28th Aug, 2018  •  Rating by: Tim  •  Contact: Daniel Adams  •  Job date: Aug, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Exceptional service rang them up on Saturday and they sent someone out with in half an hour and got the job done in 5 minutes ???? and they are cheaper then the others as I rang around. Totally recommend these guys A++++"

    27th Aug, 2018  •  Rating by: Ana  •  Contact: Ben  •  Job date: Aug, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "A good value for money. The Team were awesome and provided fast efficient quality service. Very satisfied! Keep up the good work!"

    24th Aug, 2018  •  Rating by: Monika  •  Contact: Daniels Team  •  Job date: Aug, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Top class, professional, friendly, same day service, at a considerably lower price than competitors that I checked out. What's not to love? I will be recommending Daniel to anyone and everyone in Auckland who needs help with their drains."

    19th Aug, 2018  •  Rating by: Lisa  •  Contact: Daniel Adams  •  Job date: Aug, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Daniel and his team were fantastic! Daniel came and discussed options with me and listened to my thoughts and worked well with me. They delivered as they said they would, they did a great job and were neat and tidy afterwards. I would have no hesitation in using them again and again. They will be my go to company from now on because they are honest, reliable and efficient! You can't ask for much more."

    17th Aug, 2018  •  Rating by: Vanessa  •  Contact: Daniel Adams  •  Job date: Aug, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "FIVE STAR! Super nervous about even considering getting drainage work done when house is on the market and work would happen in landscaped area....BUT, family referral of equally fussy homeowner put my mind at rest and I called Daniel at the Drain Company. Totally understanding of our situation and need for NO MESS and reinstatement had to be spot on. Came out quickly, commenced job quickly and would not even know that they had been here, except we now have an excellent functioning and upgraded drainage system. Super impressed with care and attention and most of all the respect for the site and situation of the house being on the market. Great communicators, super polite and did I mention clean and tidy! We had previously had 3 other drainage companies to look at the same job and none had come up with the right solution or price or given me the confidence that it wasn't going to be a big mess, so massive thumbs up to these guys."

    27th Jul, 2018  •  Rating by: Louise  •  Contact: Daniel Adams  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Brilliant service! I didn't really have any idea of what I needed done, just that I was flooding when it rained. They got me to send in a photo of the drain so they knew what they were dealing with and could estimate costs accurately. I had talked to several other companies and had been quoted for a much larger job than actually needed to be done. The quote came through the same day and their guy came the next day to sort us out - even though it wasn't an urgent job. The guy that came talked me through what he had done and possible outcomes and was very knowledgeable. Fantastic communication and superior service from the whole company!"

    25th Jul, 2018  •  Rating by: Felicity  •  Contact: Dan Adams  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I called the drain company on a Saturday morning and within 2 hours I had someone on site to clear my drains. The work was carried out quickly and professionally. I found everyone I dealt with at the drain company to be friendly and helpful."

    24th Jul, 2018  •  Rating by: adam  •  Contact: Dan Adams  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Fast and efficient. Solved immediate issue quickly. Thanks!"

    10th Jul, 2018  •  Rating by: Rosy  •  Contact: Dan  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent and efficient service. Dan came to unblock our drain same day and let me know when the job was successfully completed. Would recommend The Drain Company."

    9th Jul, 2018  •  Rating by: Andy  •  Contact: Dan Adams  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Amazing service. Small job but Daniel managed to squeeze it in as it was time-critical. Polite, knowledgeable service - best part - his communication skills. If only there were more businesses operating like this. Highly recommend."

    6th Jul, 2018  •  Rating by: Bill  •  Contact: Daniel Adams  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:90%
    Value:90%
    Overall:95%

    "Daniel was able to get into a tight crawl space and clear out the block drain - great work"

    6th Jul, 2018  •  Rating by: Shannon Owens  •  Contact: Daniel Adams  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel and the team did an excellent job to my drainage system! They replied me so quickly, very patient on all my questions, give me reasonable quote and they did the job on time. I feel so happy and lucky got them to work for me. Recommend his team to all the people requiring the drainage services!"

    5th Jul, 2018  •  Rating by: Amber  •  Contact: Daniel Adams  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I had a blocked exterior kitchen trap/gully. Tried unblocking myself to no avail. I had called another company first but they mucked me around all morning saying they were coming. I then called The Drain Company and fortunately Daniel was in the general area and able to divert to come around at very short notice (about 30-40mins from when I called him). He fixed the problem in just a few minutes. He was professional, polite and friendly and even took the time to answer my questions on a few other things. My issue was relatively simple to fix in the end, but dealing with him I felt he was an honest straight-up guy, that's all you ask for when dealing with a tradesperson, right?"

    3rd Jul, 2018  •  Rating by: Warren  •  Contact: Daniel  •  Job date: Jul, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Very professional team who completed the excavation and drain laying with no issues or complication. The war office was very happy as they made such a tidy job. Top quality outcome -I would have no hesitation using Daniel and team again and have already recommended them to others."

    14th Jun, 2018  •  Rating by: Chris  •  Contact: Daniel Adams  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Excellent service from Daniel. Very clear communications, arrived on site at the arranged time, performed the work efficiently and was open and helpfull about his findings. Will use again for the same work.
    Godfrey"

    14th Jun, 2018  •  Rating by: Godfrey  •  Contact: Daniel  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan Was highly responsive to job, well communicating, issue with no hassle, clear pricing, professional and friendly company. Highly recommend."

    13th Jun, 2018  •  Rating by: Kevin  •  Contact: Dan  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel was on time and very professional. He didst waste any time at all looking into the drain situation we had and unblocking that same day!
    Follow up quote for the work required came through as promised the next day.
    We would highly recommend Daniel and this business for any further work going forward."

    11th Jun, 2018  •  Rating by: Teresa  •  Contact: Daniel Adams  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "This would have to be one of the most efficient services I have ever contracted. Due to flooding into my neighbour's property, drain repair became a matter of urgency. Daniel responded immediately to my email, unblocked the storm water drain the next day, and communicated with me throughout the process. The fees were extremely reasonable."

    7th Jun, 2018  •  Rating by: Becky  •  Contact: Daniel Adams  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great person to deal with. Turned up when he said he would. Made quick work of my storm water blockage issue. After he cleared the block the Cctv was great he made sure the pipe was totally clear all the way to the council main pipe. Very well priced aswell. Thanks again daniel"

    6th Jun, 2018  •  Rating by: Simon  •  Contact: Daniel Adams  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Courteous, helpful and responsive. We'll equipped for any job.
    Efficient and got the job done quickly, no problems.
    Would recommend to anyone with drain problems."

    6th Jun, 2018  •  Rating by: Marilyn  •  Contact: Daniel Adams  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Called in today for a sewer drain unblocking, fast response, very friendly and efficient service. Drain was blocked by tree roots which were hydrojetted and the drain was inspected using CCTV with the problem sections marked above ground."

    5th Jun, 2018  •  Rating by: Jack  •  Contact: Dan  •  Job date: Jun, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very happy with the service from Daniel. He came up with many options on how we could approach the problem."

    1st Jun, 2018  •  Rating by: Maree  •  Contact: Daniel  •  Job date: May, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "My first time to deal with this company. I am very impressed that Daniel is so good at his expertise, and he is so knowledgeable in his profession and very friendly. His charge is very reasonable and he is very punctual. I am very happy with his excellent job for my drainage matter by using his CCTV. And he spent longer time and went extra miles to explain to me all the questions I asked. I definitely will use his service again when I need. I will recommend him to all my friends for any drainage job. I want to rate him a 10 score and five star quality! Daniel, Thank you! ------ from Melody in North Shore Auckland"

    16th May, 2018  •  Rating by: Melody  •  Contact: Daniel  •  Job date: May, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "After reading the many 5 star reviews about " The Drain Company " I decided to go ahead and contact them about the flooding problem we had in our basement and I was not disappointed . Daniel arrived on time and turned out to be an extremely nice and knowledgeable person to deal with . His explanation on what he thought had to be done to resolve the problem was very thorough and easy to understand . After giving the go ahead to do the job Steve and the crew arrived on time and the whole job was done to the highest standard . It was a big job that took nine days and involved a lot of excavation around the back wall of the house as well as new drains that had to be laid and connected to some out buildings . The property was left extremely tidy with new top soil being spread over the excavated areas and grass seed sown . The paths and driveway were cleaned as well . I cannot speak highly enough about these guys . They are the best tradesmen I have come across in a very very long time . There work ethics are second to none . They are highly skilled drain layers who go the extra mile to make sure that you are more than happy with the job and they are all thoroughly nice people to deal with . If you want the best drainage job done at a very reasonable price then I honestly believe that you won't get better than " The Drain Company " and I have dealt with a lot of trades people in my time .

    Colin Morris ."

    12th May, 2018  •  Rating by: Colin  •  Contact: Daniel Adams  •  Job date: May, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly Recommend, Great service and Professionalism today from Daniel (&Monty), prompt efficient service, awesome explanation of process involved, state of drains needing repair, and estimated work to be done. Seriously, absolutely NO COWBOYS here, I should know because I've had my fair share of them. They were the cheapest priced for the work completed (had 2x other quotes). So relieved and happy, peace of mind - no more stinky drains THANK YOU!"

    10th May, 2018  •  Rating by: Juanita Hall  •  Contact: Daniel  •  Job date: May, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel got in touch really quickly and was able to come over to do the job within 2 days. He was prompt, professional, and friendly, found the issue quickly and rectified, and then found another problem which will need more work in a couple of weeks."

    3rd May, 2018  •  Rating by: Tanya  •  Contact: Daniel Adams  •  Job date: May, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The guys showed up on time, did a great job for a very competitive price"

    14th Apr, 2018  •  Rating by: Ian  •  Contact: DAN  •  Job date: Apr, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I contacted Dan as I had an issue with water flooding into my basement. Dan showed up that day and promptly provided me with a detailed quotation to fix the issue. I found him to be very knowledgeable and he obviously takes great pride in his work. The job went without a hitch despite the challenging weather. Big thumbs up to The Drain Company five stars!"

    12th Apr, 2018  •  Rating by: Kris  •  Contact: Daniel Adams  •  Job date: Apr, 2018

    Communication:20%
    Quality:0%
    Reliability:0%
    Value:70%
    Overall:23%

    "After agreeing to undertake a job to reroute a water outlet, we made an appointment for the work to start. About an hour after the work was due to start, I got an email stating they would not be able to do the work for at least another week. Not very happy considering I had dependent work that required the drainlaying to be done first, and I also took time off work to be onsite. Good communication to start with but went downhill soon after."

    1st Apr, 2018  •  Rating by: James  •  Contact: Daniel  •  Job date: Mar, 2018

    Dan Adams responded:
    "Thank you for the feedback James. As I explained at the time, I was called to a local Kindergarten that had raw sewerage overflowing through their classrooms. I'm genuinely disappointed to receive such negative feedback, but understand your frustration. "
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Big thank you to Daniel for the prompt response to my email and to Stephen who came to look at the whole in my driveway (which I had fallen through due to a broken storm water pipe washing away the earth underneath!). I received a quote within a couple of days and the work was scheduled. Stephen and his colleague completed to a high level - they even put the drive way tiles back to look much better that they did before! A very professional and friendly team. Would use again and highly recommend."

    23rd Mar, 2018  •  Rating by: Lynn  •  Contact: Daniel Adams and Stephen Adams  •  Job date: Mar, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "Very prompt and experienced, and they cleared our drains very well. They also top blokes to deal with and price their work reasonably."

    14th Mar, 2018  •  Rating by: Edward  •  Contact: Daniel  •  Job date: Mar, 2018

    Communication:100%
    Quality:80%
    Reliability:100%
    Value:70%
    Overall:88%

    "Excellent operator."

    20th Feb, 2018  •  Rating by: Edward  •  Contact: Daniel  •  Job date: Feb, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent and very professional job done for our blocked stone water pipes. Good work, and recommend to everyone."

    12th Feb, 2018  •  Rating by: Richard  •  Contact: Dianel Adams  •  Job date: Feb, 2018

    Communication:90%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:98%

    "Really pleased with the job. Thank you. Nice job efficiently carried out. Pleasant guys to have around . Site left clean and tidy. Quote was competitive. Well recommended."

    11th Feb, 2018  •  Rating by: Jan  •  Contact: Daniel & Steve  •  Job date: Feb, 2018

    Dan Adams responded:
    "Thanks Jan, Shame I couldn't maintain my 100% record :( But as you said in your reply..... "there had to be something not 100%!" Hopefully next time! Thanks again "
    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel very efficiently investigated the problem, found damage and roots in a stormwater pipe in a difficult location under the driveway, very neatly cut out a small panel from the drive, dug down to the pipe avoiding power and phone lines directly alongside, cut out the damaged pipe, removed roots and checked the pipe was clear, fixed the pipe, back filled with scoria and earth, and very neatly laid new concrete to match the exposed aggregate pattern of the driveway. A really professional job, keeping the driveway clean and tidy all the time, cheerfully moving his truck and digger whenever neighbours needed to get past, and leaving everything immaculate when finished. Great to deal with all the guys, cheerful, ready to explain everything as the job progressed, and kept to the reasonablequoted price .
    Thanks Daniel and your guys, highly recommended!"

    8th Feb, 2018  •  Rating by: Andrew  •  Contact: Daniel Adams  •  Job date: Feb, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel, Steve and Kyle, did a fantastic job. They replaced all my old drains and ensured they did so right up to where my drains attached to the watercare main drain which was no easy feat - trust me!
    All the garden was left in perfect order and they even sowed grass seed. Extremely professional - this company has an excellent work ethic and very very reliable. Apart from performing an outstanding job they were very competitively priced and also their attention to detail and patience with my queries was impressive. As you can gather I highly recommend this company and I will continue to use this company in the future for any other jobs."

    26th Jan, 2018  •  Rating by: Mhoyra  •  Contact: Daniel Adams  •  Job date: Jan, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I had Daniel From The Drain Company come to my place to ascertain a leak into my basement.He promptly came and although initially it was thought the water was coming from outside with his intuition and investigation he identified it was a pipe behind the blockwall which needed a plumber not a drainlayer. He spent his time doing this but because it was not drain related he would not accept any payment.A true professional and a really nice guy.."

    22nd Jan, 2018  •  Rating by: Bryony  •  Contact: Daniel Adams  •  Job date: Jan, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "The Drain Company was contracted to trace the line of a stormwater pipe. The camera operator phoned before his arrival to confirm he was running on time. The stormwater line was traced. A partial blockage with its location and depth were
    also found. Great value"

    16th Jan, 2018  •  Rating by: Trevor  •  Contact: Trevor  •  Job date: Jan, 2018

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent service and was as promised within the suggested time schedule. Wouldnt hesitate to use Dan's services again.
    Rate AAA+"

    7th Dec, 2017  •  Rating by: Mhoyra  •  Contact: Daniel  •  Job date: Dec, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Friendly and speedy communication with Dan to set up the job, then fantastic work by Steve and the team on site. They were also all very patient of our 3 year old who found the work fascinating! We would definitely recommend them."

    14th Nov, 2017  •  Rating by: Amy  •  Contact: Steve Adams  •  Job date: Nov, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Following the initial work done about a year ago, I have found another blockage in a slightly different area so called up the team. Once again they have manged to pin point out where the issue was and gave me many options on how to solve the issue. Such a pleasure dealing with these guys in terms of every aspect."

    6th Nov, 2017  •  Rating by: David  •  Contact: David  •  Job date: Nov, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "There is a good reason this business has such a high rating. Dan arrived at a different time than arranged but he got in touch early to let me know the delay and midday was all good. He was very thorough and we talked about the issues throughout the drain clearance and CCTV assessment. Two future jobs need to be done now. One will be my problem and cost, the other will be a shared cost with the neighbour. Dan was extremely professional and friendly and although we now have costly drain repairs to consider, I feel 100% confident to have this repair done with Dan and the Drain Company. I highly recommend you get your drains cleared and assessed with these guys. Dan was fantastic. He took almost an hour because he did a thorough assessment and there were no hidden costs at the end. Brilliant!"

    3rd Nov, 2017  •  Rating by: Simon  •  Contact: Dan Adams  •  Job date: Nov, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Professional, reliable and honest. A people-friendly team. Dan and Kyle who attended were knowledgeable and empathetic, had great attitude and did an excellent job. No hesitation recommending them."

    28th Oct, 2017  •  Rating by: Ping  •  Contact: Daniel Adams  •  Job date: Oct, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great service, turned up at arranged time, friendly, efficient and knowledgeable."

    28th Sep, 2017  •  Rating by: Sian  •  Contact: Dan  •  Job date: Sep, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel was prompt, efficient, professional and sorted the problem (shower waste water not draining due to blockage) in under half an hour. A previous plumber had taken a look, and advised he couldn't sort this and recommended I book another company with cctv cameras. Very very pleased I checked No Cowboys first and that I came across The Drain Company!!! Will definitely be calling Dan again if we have any other plumbing issues!!!"

    28th Sep, 2017  •  Rating by: Maartje  •  Contact: Daniel  •  Job date: Sep, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We had our roots blocked sewage drain badly and Daniel replaced old clay pipe with new PVC pipe, Daniel came and did investigation, found council's manhole got roots effected too, and Daniel called up council immediately and council did roots cleaning in their manhole. Daniel and his team did a such good job in an extremely professional way, negotiate with neighbours, tidy up everything. And the price is very reasonable. Highly recommend. Good job Daniel, thank you."

    27th Sep, 2017  •  Rating by: William  •  Contact: Daniel  •  Job date: Sep, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel was prompt, friendly and honest and was very quickly able to identify the problem with the aid of his camera. We would not hesitate to use his services again and would be happy to recommend him."

    26th Sep, 2017  •  Rating by: Sue  •  Contact: Daniel Adams  •  Job date: Sep, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel was very experienced and professional - when he visited our ensuite toilet to find out what causes the bad smell, it didn't take long to find out and problem solved! Many thanks!"

    8th Sep, 2017  •  Rating by: Sienna Kim  •  Contact: Daniel Adams  •  Job date: Sep, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Professional, polite and extremely competent. Fixed a difficult storm water pipe problem and provided helpful, easy to understand information about a waste drain problem. Pleased I have found this company."

    10th Aug, 2017  •  Rating by: Susan  •  Contact: Daniel  •  Job date: Aug, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I had a very dubious quote from another company to repair my blocked drain that seemed far too expensive and involved. I decided to try the Drain Company for a second opinion and contacted Daniel. He came out very promptly and located the problem quickly and accurately. The job was completed quickly and was thousands less than the previous quote. I can't recommend the Drainage Company enough. They were excellent to deal with and totally professional in every way!"

    9th Aug, 2017  •  Rating by: Cherrie  •  Contact: Daniel Adams  •  Job date: Jul, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I rang The Drain Company in the morning, due to having a small sewerage fountain in my back garden every time we used the toilet or any water inside the house.
    Made an appointment for 12 that day.
    He turned up ON TIME, extremely polite and helpful, discussed with me what was going to be done.
    Job ended up being quite a challenge due to where the blockage was, and not very good access.
    Everything was sorted, tidied up etc.
    Service was faultless, price was extremely reasonable.
    If I have any issues in the future, this is the company I will be using. Can't recommend them enough !"

    6th Aug, 2017  •  Rating by: Mark  •  Contact: Daniel Adams  •  Job date: Aug, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Nothing to find any defect in his work. Awesome and Perfect !"

    4th Aug, 2017  •  Rating by: Leo  •  Contact: Daniel Adams  •  Job date: Aug, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Responded straight away to our request for an inspection quote, and carried out inspection the same day we called. Very personable, professional and experienced. Would highly recommend."

    31st Jul, 2017  •  Rating by: Anna  •  Contact: Daniel Adams  •  Job date: Jul, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel was straight up, effective and efficient. We described our problem by email on Sunday and he was there to investigate with CCTV on Tuesday morning. He took photos to explain what he'd done and after a quick chat, we felt comfortable we had a plan of action. We're looking forward to getting him back for phase two of the plan!"

    16th Jul, 2017  •  Rating by: Michelle  •  Contact: Daniel  •  Job date: Jul, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "very efficient and timely service"

    11th Jul, 2017  •  Rating by: Madeline  •  Contact: Dan Adams  •  Job date: Jul, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Fantastic job - friendly, quick and efficient. Really appreciate the last minute call out and the positive attitude. Thank you."

    20th Jun, 2017  •  Rating by: Eva  •  Contact: Daniel Adams  •  Job date: Jun, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very friendly person and nice to deal with. Same day service in unblocking my drain. Will definitely use them again."

    19th May, 2017  •  Rating by: Sameer  •  Contact: Dan  •  Job date: May, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Once again, I've got right person done a fantastic job by seaching through the nocowboys. My down sewge drain was blocked 3 weeks ago and the plumber managed to unblock by using plunger, this was first block in 5 years, so I was worried that something worse down in the pipe and I was right, it blocked again and this time plunger is no longer working. I called Dan on Saturday morning, he came to my house on time and effectively did the job that we thought it would be. Then, the only reason that I agreed to let him drop down the camera for a further check was the price he quoted me, you know the most call out businesses would charge a big extra money on weekend or public holidays, but Dan wasn't one of them, I guess that he just wanted to fix the problem for you with a fair price. It was lucky that we run the camera, things came out that a major block by roots in 15meters away from the gully trap. Dan quickly provided the solution.

    Steve turned up early Monday morning with a digger, another guy (sorry didn't get his name) joined him a while later, because there is gas pipe also down the same area, so Steve hand digged in most of time. They also answered my concerns during the work which helps me a lot to understand their operations (I believed this is very important to a customers without know-how).

    After the pipe relayed and the ground gets refilled and flattened, Steve even spread the lawn seeds for us before he left.

    When the ground needs to be open and new pipes goes in, you want to get everything done properly and it wouldn't need to be opened again in the future. These people are trustworthy to deliver this to you."

    15th May, 2017  •  Rating by: Vincent  •  Contact: Dan and Steve  •  Job date: May, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I had a problem with one of the drains and Dan came out the same day. He was super friendly and really nice, so easy to deal with. I would definitely use this company again for any drainage issues"

    11th May, 2017  •  Rating by: Hannah  •  Contact: Dan Adams  •  Job date: May, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "This is the first time I had used 'the Drain company', I know it sounds cliched, but I will definitely use them again.
    There was an unexpected blocked drain(sewer) on my property,no prior signs of trouble etc.
    Daniel was able to call in the next day,( I had actually asked for an earlier time and he rang on the morning to say he was able to get here earlier than arranged, which helped me out) blockage was cleared out ( I had been considering the best to worst scenarios, so was very happy about this). Was also pleased to note condition and care with both my property and also their own gear and tools, which I think says a lot about how you work."

    11th May, 2017  •  Rating by: frances  •  Contact: Daniel  •  Job date: May, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Awesome service, problem quickly found and sorted, super organised and friendly operator. thanks"

    2nd May, 2017  •  Rating by: John Sim  •  Contact: Daniel  •  Job date: Mar, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel gave excellent and friendly service - came promptly, identified the problem and cleared the blockage in our storm water pipes quickly and efficiently."

    27th Apr, 2017  •  Rating by: Sally  •  Contact: Daniel Adams  •  Job date: Apr, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Called Daniel to locate stormwater and sewerage pipes on my property. He came in time, on a relatively short notice, did an awesome job using some high-tech equipment, and charged fair price. Very easy to deal with. Will certainly recommend him to my friends."

    21st Apr, 2017  •  Rating by: Alex  •  Contact: Daniel  •  Job date: Apr, 2017

    Communication:80%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:95%

    "Despite some small miscommunication, Dan quickly set about completing the job in record time. Nice!"

    14th Apr, 2017  •  Rating by: Jeff  •  Contact: Daniel Adams  •  Job date: Apr, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very friendly and efficient"

    21st Mar, 2017  •  Rating by: Flora  •  Contact: Daniel Adams  •  Job date: Mar, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great to deal with, extremely helpful and turned up and solved the problem a day sooner than I expected, so cannot ask for more than that. Left the place so tidy that the tenant did not even know he had been !"

    17th Mar, 2017  •  Rating by: Phillipa Gordon  •  Contact: Daniel Adams  •  Job date: Mar, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan was a fantastic tradie , our drainage was blocked and needed someone to look at it .Dan was on time and did a fantastic job on short notice .Extremely professional and reliable.Highly recommend to everyone and will only be using his services from now"

    9th Mar, 2017  •  Rating by: Prasad  •  Contact: Daniel Adams  •  Job date: Mar, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent service! Follow up quote and information provided was great. Highly recommend the services."

    7th Mar, 2017  •  Rating by: Jane  •  Contact: Daniel Adams  •  Job date: Mar, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel was cheerful, gave me a running commentary and solved the problem quicker than I expected. I would certainly recommend him to others.."

    22nd Feb, 2017  •  Rating by: Barry  •  Contact: Daniel Adams  •  Job date: Feb, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "these guys did a fabulous job of a new stormwater drain from house to footpath.

    Very tidy, fast work. Great job on replacing concrete to driveway and making lawn look good as could be.

    No surprises with the invoice either."

    22nd Feb, 2017  •  Rating by: Tess  •  Contact: Daniel  •  Job date: Feb, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very impressed with their communication, price and quality of worksmanship.
    We are happy to reccomend, and retain them as a first call for our drainage needs."

    4th Feb, 2017  •  Rating by: Sam  •  Contact: Daniel Adams  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly recommend their service.
    They came to my place in 15 mins and unblock the drain. Very fast and professional"

    4th Feb, 2017  •  Rating by: Matthew  •  Contact: Daniel  •  Job date: Feb, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very efficient and fast job. Really appreciate the work that was done for us."

    31st Jan, 2017  •  Rating by: Carla  •  Contact: Daniel  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Wow! What great service! Daniel has been fantastic in solving our drainage problems. He arrives on time and provides quick, efficient and clean service. I totally recommend him and his team."

    27th Jan, 2017  •  Rating by: Leonie  •  Contact: Daniel Adams  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Thanks Dan for excellent and prompt service when inspecting and unblocking our drain.
    I have no hesitation in recommending this company Dan is genuine person that obviously has the clients interests at heart. We received a high level of service all for a fair price and that for me is the perfect combination. I will be using them again for the next stage of our project"

    18th Jan, 2017  •  Rating by: Ben  •  Contact: Daniel Adams  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We had drain blockage due to root problem. They responds quick and have the job done professionally. Good communication, well explanation for our problem and gave good options for further solution. Thanks mate. Good job!"

    13th Jan, 2017  •  Rating by: Angus  •  Contact: Dan  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Worked with Steven on a job in Hillcrest. Very good digger operator. His product knowledge was fantastic. And an excellent problem solver. Would definitely recommend him and their team and would work with them again in the future."

    13th Jan, 2017  •  Rating by: Will  •  Contact: Steven  •  Job date: Dec, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent. Came and diagnosed problem and provided quotation to fix it. Arrived right on time and carried out work. Left area very tidy. Extremely polite and pleasant staff.
    It's a pity more contractors don't have these guys excellent service and customer relations ethics"

    12th Jan, 2017  •  Rating by: Pat  •  Contact: Daniel  •  Job date: Dec, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Called Dan at 9AM and he was over to our place by 1030, had the drain unblocked by 1130 and a quote in my inbox for a full drain overhaul by that afternoon with a complete summary of the issues and proposed repairs. Fantastic service, good communication. Thanks Dan!"

    12th Jan, 2017  •  Rating by: ashley  •  Contact: Dan Adams  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "An awesome job from The Drain Company! Tidy, reliable and helpful. Really professional team, with honest and open communication. Will be using them in the future!"

    11th Jan, 2017  •  Rating by: Jessica  •  Contact: Daniel Adams  •  Job date: Nov, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan was a fantastic tradie! He contacted me the same day I emailed him, and arranged to visit two days later. He arrived early (but called first to check this would be ok) which was great! Dan was very very knowledgeable about all things drainage related and explained everything in simple terms. The quote for the work was sent within a couple of hours. I wouldn't hesitate to recommend Dan and The Drain Company to anyone!"

    11th Jan, 2017  •  Rating by: Kimberley  •  Contact: Dan Adams  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly HIGHLY recommended. Dan and the team are very skilled and extremely knowledgeable in this field and anyone would be 100% satisfied with the team at The Drain Company. Honest, reliable and not a rip off! Great communication and generally helpful right the way through the job... You can count on Dan and his team for a job well done :)"

    11th Jan, 2017  •  Rating by: Sharnee  •  Contact: Dan Adams  •  Job date: Jan, 2017

    Communication:100%
    Quality:90%
    Reliability:80%
    Value:70%
    Overall:85%

    "Dan is very nice and knowledgeable. Quick responds to txt. Our problem got solved in 5mins. Highly recommended."

    10th Jan, 2017  •  Rating by: Albert  •  Contact: Dan  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "As a service company we work over the Christmas period. We had a blocked toilet drain on the 28th December I rang The Drain company first thing in the morning and they came straight out and had the job sorted by 11 am what service I hope we look after our customers as well as they looked after, us quick efficient and left every thing nice and clean, Thanks"

    10th Jan, 2017  •  Rating by: martin  •  Contact: Dan Adams  •  Job date: Dec, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "A great job done very efficiently - professional and well priced would definitely recommend and use again. Thanks so much!"

    10th Jan, 2017  •  Rating by: Debbie  •  Contact: Dan  •  Job date: Dec, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "We contacted Dan and his team because they have great reviews on here and can happily say they didn't disappoint. Upon meeting them we knew why, Dan put us at ease with his knowledge and expertise. These guys know their stuff. We had a broken drain over the new year period and they come out quickly and gave us a competitively priced solution which, without hesitation, we accepted. Works have been completed to a high standard and our problem fixed. Thanks Dan and your team!"

    9th Jan, 2017  •  Rating by: Nicole  •  Contact: Daniel Adams  •  Job date: Jan, 2017

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Like the previous experience with this company, quick response, excellent communication, honest work and costing. I highly recommend this company."

    22nd Dec, 2016  •  Rating by: Suzanne  •  Contact: Dan  •  Job date: Dec, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Professional with great communication. Highly recommended."

    30th Nov, 2016  •  Rating by: Peter  •  Contact: Dan Adams  •  Job date: Nov, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan and Steve created new drain laying in our house. Their workmanship was of high caliber and did some tweaks off plan with greater flexibility. I would highly recommend their drainage skills and will always go back for trusted advice."

    19th Nov, 2016  •  Rating by: Joydeep  •  Contact: Dan  •  Job date: Nov, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan from the Drain Company couldn't have been more helpful and professional. His communication was excellent throughout the initial discussion and he was able to give me quotes and set up a day and time which suited us both to do the job.
    The blocked down pipe didn't actually connect into a drain as such, but Dan was able to clear the blockage and then give me an option with regard to putting in a drain. He also sent me a quote for this further work the same day. Highly recommended!"

    18th Nov, 2016  •  Rating by: Maria  •  Contact: Daniel Adams  •  Job date: Nov, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "A very professional company, who did a great job on time."

    15th Nov, 2016  •  Rating by: Caroline  •  Contact: Daniel Adams  •  Job date: Sep, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Very impressed with the drainage work that Dan and his team did on my property. Highly recommend their services to anyone. Professional, efficient and completed to a high standard -10/10"

    21st Sep, 2016  •  Rating by: Rose  •  Contact: Dan  •  Job date: Sep, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan & team are very professional and friendly team. Excellent communication and very detailed quote was provided. Job completed ahead of time. Happy with the outcome. Highly recommended, A+ team.."

    22nd Aug, 2016  •  Rating by: Raksha  •  Contact: Dan  •  Job date: Aug, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Daniel and his team has done the job in the professional way and fixed the problem. They are very reliable and helpful."

    19th Aug, 2016  •  Rating by: Karen  •  Contact: Karen  •  Job date: Aug, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I can highly recommend this company. I was very pleased with the work carried out. Nothing was too much trouble., From the first phone call Dan was very helpful and professional."

    10th Aug, 2016  •  Rating by: Sandra  •  Contact: Stephen Adams  •  Job date: Aug, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:90%
    Overall:98%

    "I recently had a client with a property going to market that needed drainage work completed for Council compliance -Dan was recommended to me. From my initial contact, the quote and right through to completion of the job (including the relevant document for the council) I found their communication, follow up, tidiness on site and prompt attention to the job excellent. I would definitely recommend these guys and would use them again."

    2nd Aug, 2016  •  Rating by: Tania  •  Contact: Daniel Adams  •  Job date: Aug, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Great experience - Responsive to job, sorted issue, clear pricing, professional and friendly company. Highly recommend."

    29th Jul, 2016  •  Rating by: Ian  •  Contact: Steve and Dan  •  Job date: Jul, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Dan came and gave a quote. He was prompt, pleasant and easy to deal with (the only one of 5 that was). His quote was by far the best. We didn't get to follow through on the job due to circumstances. highly recommend."

    8th Jul, 2016  •  Rating by: Maria  •  Contact: Maria O'Brien  •  Job date: Jul, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Excellent work on a challenging job during very rainy and cold winter days. Great communication, took time to explain rationale for work needed, and went the extra mile with clean up, looks great. Very happy the job is completed, and very satisfied with work completed. Recommend this company."

    4th Jul, 2016  •  Rating by: Elizabeth  •  Contact: daniel adams  •  Job date: Jun, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Highly recommend Dan. Phoned him with a drainage issue and he was extremely prompt in providing a quote and visiting the site. I felt like I was in good hands right from the initial phone call. Dan is honest, reliable and hardworking. He did a great tidy up too. Appreciate your help dan and will definitely use again if another drainage issue arises. Thank you"

    1st Jul, 2016  •  Rating by: Rebecca  •  Contact: Dan  •  Job date: Jul, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Awesome company. Nothing too much trouble. Came out and helped us when we had flooding with heavy rain this week, even though they were super busy elsewhere. Thanks guys."

    30th Jun, 2016  •  Rating by: Leanne  •  Contact: Dan  •  Job date: Jun, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Honest, friendly, hard working, prompt, punctual and on budget are the kind of words that come across my mind when I think of Daniel and his team. I needed someone to identify and repair underground pipes, install new subsoil drains and new channel drains by the driveway and Adam provided me with a quote on the same day with various options to get the job done within the available budget. This was great for me as getting hold of a drainage company to on site is hard these days with the amount of construction jobs across Auckland. Despite the terrible weather the guys willingly gave up their weekend to get the job on time and went beyond what was previously agreed to meet my requests without any questions. As a quantity surveyor working for a main contractor, I am quite particular about choosing the right person to work on my property and I cannot recommend Adam and his team highly enough. In fact I have already asked him to look at doing some more working on the other side of the house."

    27th Jun, 2016  •  Rating by: David  •  Contact: Daniel Adams  •  Job date: Jun, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "These Guys are not cowboys!!
    Very professional.
    Good timekeeping(Auckland traffic)
    Reasonable price..
    Neat tidy guys with good gear. Great clean up after job."

    13th Jun, 2016  •  Rating by: Terry ( Retired Ex Registered Drain layer)  •  Contact: Daniel Adams  •  Job date: May, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I have contracted Dan & Steve for all of our drainage repairs, maintenance and drain laying I have come across in the company I am working for.
    They have provided us with excellent support in all areas and I could not recommend them enough. Their skills and knowledge of the industry are so helpful to us and our customers, and I feel they also provide very competitive pricing.
    Very pleasant and trusting to deal with."

    13th Jun, 2016  •  Rating by: Sharnee  •  Contact: Dan & Steve Adams  •  Job date: Jun, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I contracted the The Drain Company to attend a problem I had with a rental property in Gulf Harbour. The initial consult was easy as Dan, the owner/MD appeared to relate to the problem straight away once explaining on the phone. They turned up within 24hrs and had all the materials at hand. They worked quickly and efficiently and my blocked drain plus leaking water pipe was a repaired with no hassle. I would highly recommend The Drain Company for any future problems not only with my rentals but my personal, friends and family properties too! Professional, reliable and great communication. Thanks so much."

    7th Jun, 2016  •  Rating by: Niki  •  Contact: Dan Adams  •  Job date: Jun, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "I contracted the Drain Company from Oamaru for a job on my mother's property in Auckland. Dan from the company had to co-ordinate with my mother and other family living there and complete a challenging job in a difficult bush location. Communication was excellent and the job, done in two stages was completed to budget and in a timely, stress free manner. I would recommend the Drain Company to anyone with a challenging drainage problem needing a professional job done quickly."

    6th Jun, 2016  •  Rating by: David  •  Contact: Daniel Adams  •  Job date: May, 2016

    Communication:100%
    Quality:100%
    Reliability:100%
    Value:100%
    Overall:100%

    "Can't recommend these guys enough. Very prompt response from Dan with a quote sent immediately. Steve did the work and even fussy me was impressed with his clean up after the job - couldn't even tell he'd been digging in our garden! Quote was way less than others we got and the work was top notch. Would definitely use them again."

    3rd Jun, 2016  •  Rating by: Mark  •  Contact: Dan and Steve  •  Job date: May, 2016

The Drain Company
★★★★★ 4.9 (84 reviews)
  • Pat Hosking
    Pat Hosking 4 months ago
    ★★★★★
    Highly recommend The Drain Co.!
    Dan’s answered our call and gave us more than competitive quote Lana in the office was extremely helpful and made sure the booking worked perfectly with our schedule
    Mike - serviceman - called ahead and arrived exactly on time. He was friendly, super polite, and took the time to patiently answer all our questions with knowledgeable advice. It’s great to find an efficient reliable Co. We will definitely continue to use them!
    Pat and Phillip Coatesville
  • ita lilley
    ita lilley 3 months ago
    ★★★★★
    Lana was great to deal with and was able to book our tank clean out at short notice. Mike rang first and turned up early. He completed the job fast and efficiently, was polite and courteous and a pleasure to deal with. Did a very clean job with no mess. Thank you Mike.
  • Sam Gooding
    Sam Gooding 3 months ago
    ★★★★★
    The Drain Company did a fantastic job of installing storm water drainage around our property last year, after we were affected the 2023 Auckland floods.
    Affected flooded areas of the house have been dry ever since.
    Communications were super professional, honest & friendly throughout the whole process. These guys are the best!
    Thank you!
  • Cliff Walker
    Cliff Walker 7 months ago
    ★★★★★
    I was a bit apprehensive about getting our septic tank inspected, but Lana was most helpful in setting up a time for this to be done. Dennis, their inspector, was both friendly and and clear with his explanations regarding the status of our system. He is a considerate driver, too, and carefully 3-point turned on our driveway, rather cut across the wet grass as other van drivers typically do. Definitely 5 star service!
  • Tina Tseng
    Tina Tseng 9 months ago
    ★★★★★
    Thank you The Drain Company for your amazing work today. Lana had impeccable customer service, made the whole foreign process for me absolutely flawless, super well organized, with excellent communication.

    A super Big thank you to Mike today for his incredible workmanship. His work was very thorough, done with great care and love to our property, and I absolutely love and appreciate the time & patience he took to explain the process so detailed to me. Thank you for working so hard through the up and down weather!

    You are all super stars in your field and it shows in the excellent results you deliver!