The Rock Factory
Sound & lighting Hire in Ellerslie

"We recently worked with The Rock Factory for an event, and the level of service was outstanding from start to finish. Ben supported our team across two full days and played a huge role in helping our programme run smoothly. As anyone in events knows, things can change at the drop of a hat, and Ben made us feel completely supported, secure, and in safe hands with all things tech.
We were also incredibly impressed with how responsive The Rock Factory team was to our needs, including last-minute requests — nothing ever felt like a problem.
We work with a lot of contractors in our line of work, and the service provided by The Rock Factory truly stood out. We’re very grateful and would absolutely love to work with them again in the future."

27th Jan  •  Rating by: ASB Polyfest  •  Contact: The Rock Factory  •  Job date: Jan, 2026

"We hired Michelle, Mark and the very talented and hard working ROCK FACTORY team for our Titirangi Festival of Music over Labour Weekend of 2025. They ran production across 7 stages over two days; lights; sound; stage management; sound techs; moving a lot of gear and moving parts across many venues spread over Titirangi and Avondale. They were exemplary - great peopl to work with and rolled with all the many changes we needed to make to keep everything happening. HIGHLY RECOMMENDED"

29th Oct, 2025  •  Rating by: Dixon  •  Contact: Dixon Nacey  •  Job date: Oct, 2025

"Such a great team! We have been working with The Rock Factory for a few years now and they always do such an amazing job. Could not recommend them more!"

13th Nov, 2024  •  Rating by: Commercial Communications Council  •  Contact: Michelle Klaessens Rawstron  •  Job date: Nov, 2024

"Great team - went above and beyond to help me out with my event, coping well with my bizarre requests and offering great solutions."

18th Oct, 2024  •  Rating by: Duncan  •  Contact: Michelle and Mark  •  Job date: Apr, 2024

"I hope people never under-estimate the amazing skill of Michelle and her team. She is an absolute gem. She remains calm under pressure, can tune and eq sound and make you sound like a million dollars and she is generous with her time and knowledge. Her gear and quote for services are exceptional. She is mana wahine in the industry. If you are new to events or hiring PA sound equipment, don’t bother comparing her services or costs to anyone else. She is more than competitive, and she is beloved by performers and artists in the industry."

18th Oct, 2024  •  Rating by: Saylene  •  Contact: Michelle  •  Job date: Sep, 2024

"The Rock Factory provide a great service and have all the gear along with Michelle and her crew who are great to work with"

15th Oct, 2024  •  Rating by: Sandra  •  Contact: Michelle  •  Job date: Oct, 2024

"In the many years that the Rock Factory has supplied the lights and sounds, they have been so easy and great to work with, Their sound technicians are tops and always listen to the bands/singers' needs and always with a smile.
Each and every time their standards are maintained and often excel I wish them and any future hirers of the Rock Factory every success"

15th Oct, 2024  •  Rating by: Ross  •  Contact: michele  •  Job date: Oct, 2024

"I manage a musician & whenever I see that The Rock Factory are providing the sound for an event he is playing, I'm utterly stoked. I'm always 100% comfortable that the sound quality will be amazing & that he & his band will be in expert hands.

I've also attended many other events where The Rock Factory has managed the sound & it's top quality every time.

Furthermore, when I needed to hire equipment at short notice they went above & beyond to help me out.

As well as delivering a reliable & professional service, these guys are super lovely people & I would have no hesitation in recommending them."

15th Oct, 2024  •  Rating by: Jeanette  •  Contact: Michelle Klaessens Rawstron  •  Job date: Jan, 2024

"Michelle was amazing! Knowledgeable, great communication and advice. Highly recommend Rock Factory!! ????"

15th Oct, 2024  •  Rating by: Sofi  •  Contact: Michelle  •  Job date: Oct, 2024

"Michelle from The Rock Factory, has set up our sound system and also, when she has had the time, managed our front of stage sound at a number of live gigs. Michelle is experienced and professional and gets the best sound of our sytem every time. The only issue is, because she is so good it is not always easy to book her."

15th Oct, 2024  •  Rating by: Philip  •  Contact: The Rock Factory  •  Job date: Oct, 2024

"Whenever I tour through Auckland and need additional gear or technical expertise, the Rock Factory is always my first port of call.
Guaranteed 100 percent commitment to delivering the very best service and well maintained gear every time."

15th Oct, 2024  •  Rating by: Raymond  •  Contact: Michelle Klaessens Rawstron  •  Job date: Oct, 2024

"Great team, great equipment, great customer service!"

15th Oct, 2024  •  Rating by: Sergei  •  Contact: Michelle  •  Job date: Oct, 2024

"We use The Rock Factory each year to manage the stage, sound and lighting requirements for our annual fundraising concert at Couldrey House. Their service is always outstanding and their attention to detail is much appreciated. The Rock Factory are true professionals."

13th Mar, 2024  •  Rating by: Teresa  •  Contact: Amelia, Raymond, Mark, Michelle  •  Job date: Mar, 2024

"Michelle and her team are fantastic. They proivde a quality service and use outstanding equipment that means a fantastic result. They are extremely reliable and hard working and lovely people to work with."

10th Nov, 2023  •  Rating by: Stephen  •  Contact: Michelle and Amelia  •  Job date: Sep, 2023

"Helpful, reliable and very knowledgeable. Highly recommended"

10th Nov, 2023  •  Rating by: Josh  •  Contact: Michelle Klassens Rawstrom  •  Job date: Nov, 2023

"I hired a PA from Rock Factory.
Mark was helpful, and allowed for me to pick up/drop off when I needed."

9th Nov, 2023  •  Rating by: Tim  •  Contact: Mark  •  Job date: Oct, 2023

""I've worked with Michelle and Mark (The Rock Factory) for many years, Their Work and Equipment has alway been great I would work with them again! for many more year’s."

9th Nov, 2023  •  Rating by: Wynn  •  Contact: Mark Rawstron  •  Job date: Mar, 2023

"Michelle provides fantastic product knowledge and service. Her skills to ensure the best sound production is undoubtedly due to her years of experience with music, her honesty, and her ability to listen and make the required adjustments"

9th Nov, 2023  •  Rating by: Philip  •  Contact: Michelle Klaessens Rawlstron  •  Job date: Nov, 2023

"Had to rent gear for an event for Auckland Council. Very easy to work with! Highly recommend them for your production needs!"

9th Nov, 2023  •  Rating by: Justin  •  Contact: Michelle Rawstron  •  Job date: Jul, 2023

"Ive worked michelle mulitple times. Amazing person and produced amazing sound!

Would highly recommend her for any production work."

9th Nov, 2023  •  Rating by: Brody  •  Contact: Michelle  •  Job date: May, 2023

"awesome job setting up sound and stage at the kumeu showgrownds Monster Fireworks event."

9th Nov, 2023  •  Rating by: Adam  •  Contact: Michelle  •  Job date: Nov, 2023

"We hired a stage, PA and lights for our event. Mark and the team arrived ahead of the agreed time to a find suitable place to park for load in and was ready once we arrived at the venue. The load in was super fast with an experienced friendly team. And the handover to our crew for the event was super smooth."

9th Nov, 2023  •  Rating by: Andrew  •  Contact: Mark Rawstron  •  Job date: Jan, 2023

"I've worked with Michelle and her team many times and am always impressed by not only their professionalism but also how helpful and nice they all are. Feel like sometimes techies can be a bit patronising? Not those guys! Lovely bunch, go above and beyond for clients, always delightful to be around. The gear is always in great knack from what I can tell and sounds amazing! 10/10 would work with again!"

9th Nov, 2023  •  Rating by: Silke  •  Contact: Silke Hartung  •  Job date: Nov, 2023

"Dear Michelle,
Thank you so much for all the gear last Saturday for brother John’s wedding. It was perfect.
Nga Mihi
Liz Braggins"

9th Nov, 2023  •  Rating by: Elizabeth  •  Contact: Michelle  •  Job date: Nov, 2023

"Prompt service, great rates, fixed everything we needed fixing, supplied new components and schooled us on how to operate correctly"

2nd Mar, 2022  •  Rating by: Cory  •  Contact: Michelle  •  Job date: Mar, 2022

"There's a real reason Auckland Councils' Music in Parks delivers its series with The Rock Factory team year after year- they can't be beaten! they offer the best service, value and production equipment at the prices they charge and even if they charged 50% more they would still be the clear front runner. They are also maybe the most used production company for audio and staging across the council events team now. Having toured globally and worked in the live industry for 20+ years I set my standards high and the team have always delivered time after time. It's been a real treat working on events with their team who make the shows such fun. skills are one thing but attitude is an essential factor when working in close quarters in the tension of a large live event and the Rock factory team can roll with the best of them. They are also one of the companies with the most diverse crew and have the best attitude to encouraging more women and non-binary into the events industry."

1st Mar, 2022  •  Rating by: Gavin  •  Contact: Michelle  •  Job date: Mar, 2022

"Thanks to the team, for hanging in there and always quick to move when we made last minute changes :)
Sat 5th Feb 2022 at Mangere Arts Centre for SIVA AFI ONLINE FESTIVAL"

1st Mar, 2022  •  Rating by: Amo  •  Contact: ??  •  Job date: Feb, 2022

"Michelle was delightful.
She and her team were efficient, collaborative, great listeners. Set up and tear down were a breeze.
Most importantly, the show sounded and looked amazing. The mix on stage and out front was epic. Michelle has a fantastic ear, is very intuitive, well prepared - she KNEW our set.
I wish we could have these guys for every show and bring them over to the states!"

19th Jul, 2021  •  Rating by: Esther  •  Contact: Michelle  •  Job date: Aug, 2019

"Awesome, efficient and friendly as always. Accurately quoted the job and delivered and set up on time with top quality gear.
Highly recommend!"

19th Jul, 2021  •  Rating by: Garrick  •  Contact: Rory  •  Job date: Jul, 2021

"I've used the services of Michelle / Rock Factory many times since 2008 in many different locations and venues. Michelle is a delight to work with. Flawless, Professional with quality sound gear. World class service and sound right here in NZ!"

19th Jul, 2021  •  Rating by: Larry  •  Contact: Michelle  •  Job date: Jul, 2021

"The rock factory did an amazing job with sound at our school wine and food festival. Very good at their jobs but also kind with the students. Highly recommended."

19th Jul, 2021  •  Rating by: Sue  •  Contact: PTA  •  Job date: Jul, 2021

"Friendly, top quality staff and gear. Can't recommend them enough for jobs large or small."

19th Jul, 2021  •  Rating by: John  •  Contact: Michelle  •  Job date: Jul, 2021

"As the manager of Galatos live music venue in Auckland I use Michelle and The Rock Factory team frequently for extra production and sound work. Michelle is friendly, efficient and knows her stuff. She is always fun and willing to help solve any problems. She has come to our rescue numerous times for last minute work and sorted extra production for us sometimes with little notice. Michelle is also highly regarded by musicians, venue managers and other sound engineers. The Rock Factory is a one stop shop with everything you need for production, quality gear, seamless, quick and fun to deal with. We wouldn't go anywhere else."

10th Jan, 2020  •  Rating by: Andrea  •  Contact: Andrea Clark  •  Job date: Jan, 2020

"Rory and co from The Rock Factory came out to set up equipment for our movie night, couldn't have asked for better service. They were friendly,helpful and ensured everything was great before they left. I highly recommend The Rock Factory and will definitely be using them again."

26th Aug, 2019  •  Rating by: Andrea  •  Contact: Andrea Couldrey  •  Job date: Aug, 2019

"Michelle and her team provided us with fantastic support for our recent public performance. The sound, lighting and ease of set up have never been more professionally handled for us. Nothing was a problem, and we absolutely loved Michelle's enthusiastic attitude towards making sure we produced a quality event. We have already booked her for a repeat performance! Highly recommend The Rock Factory."

5th Jun, 2019  •  Rating by: Sarah  •  Contact: Michelle Klaessens Rawstron  •  Job date: May, 2019

"We called on The Rock Factory to provide lights and sound for a fundraising gig last month. Having Michelle look after it for us took all the stress and pressure out of it for us and everything sounded great. She was super professional and nothing was an issue. We wouldn't bother doing it ourselves again when we can just call Michelle!"

5th Jun, 2019  •  Rating by: Mathew  •  Contact: Michelle  •  Job date: May, 2019

"I have dealt with The Rock Factory many times over the years, they never fail to bring the best out in every show. Highly recommended."

16th Mar, 2018  •  Rating by: Brandon  •  Contact: Michelle Rawstron  •  Job date: Mar, 2018

"Great service and very helpful. Thanks for sorting out my request at such short notice"

29th Nov, 2017  •  Rating by: Mike  •  Contact: Michelle Klaessens Rawstron  •  Job date: Nov, 2017

"Michelle and her staff were very helpful in setting me up with the right equipment to use for my sound / video display for my 60th birthday bash. She was even available over the phone for informative advice on how to connect the equipment when i couldn't figure it out. Thank you very much, i would definately use you again and recommend you."

27th Nov, 2017  •  Rating by: Charles Law  •  Contact: Michelle Rawstron  •  Job date: Nov, 2017

"Best service!!"

14th Apr, 2017  •  Rating by: Mele  •  Contact: Michelle  •  Job date: Apr, 2015

"They did a fantastic job at a Latin gig I attended with my family.
Excellent service and friendly staff."

13th Apr, 2017  •  Rating by: Jessica  •  Contact: Michelle Klassens  •  Job date: Apr, 2017

"These guys are professional, experienced and above all they have a friendly and can do attitude to what they do. Couldn't wish for a better result."

13th Apr, 2017  •  Rating by: Len  •  Contact: Mark Rawstron  •  Job date: Jun, 2016

"Nothing but good things to say about The Rock Factory! Wonderful job again at Tairua Wine & Food Festival. (A large annual event, they have been involved with for a number of years) Complete stage and sound set up. We are very grateful for all that you all do, another professional job, friendly, helpful, we will see you in 2018! Thank you!"

13th Apr, 2017  •  Rating by: Reina  •  Contact: Michelle Klaessens Rawstron  •  Job date: Jan, 2017

"Perfect environment, perfect suggestions, support and help, awesome place."

13th Apr, 2017  •  Rating by: Simon  •  Contact: Michelle Rawston  •  Job date: Apr, 2014

"Fast reliable and gave us confidence our sound was
Balanced. I wouldnt work with any other crew"

13th Apr, 2017  •  Rating by: Marty  •  Contact: Marty Wheeler  •  Job date: Feb, 2017

"As venue and event manager I used The Rock Factory on numerous occasions and always found them to go above and beyond the call of duty. Always professional, understanding of event requirements and always a good price. Highly recommended!!"

2nd Jun, 2016  •  Rating by: josh  •  Contact: Mark and Michelle  •  Job date: Jan, 2011

"Anytime we travel from the States to NZ to tour. We employ The Rock Factory. From our first tour. To our last. Supporting Joe Satriani. The Rock Factory's awesome people always deliver amazing service, and solutions. From small venues, to Arena's. The Rock Factory is ready:-)"

2nd Jun, 2016  •  Rating by: Jon  •  Contact: Michelle Klaessens Rawstron  •  Job date: Nov, 2014

"I <3 The Rock Factory!!"

2nd Jun, 2016  •  Rating by: Geoff  •  Contact: Michelle Klaessens Rawstron  •  Job date: Jun, 2015

"Reliable, reasonably priced, excellent quality, I have so many good things to say about The Rock Factory!"

1st Jun, 2016  •  Rating by: fiona  •  Contact: Michelle Klaessens Rawstron  •  Job date: Jun, 2016

"Have had the pleasure of using The Rock Factory; Michelle and her team whether it's for live sound or recording. She has an amazing knowledge backed with experience and a passionate work ethic in the industry."

1st Jun, 2016  •  Rating by: Nick Jones  •  Contact: Michelle Klaessens Rawstron  •  Job date: Jun, 2016

"To be honest if give it 6 star if I could... I've used The Rock Factory at least twice a year for the better part of a decade. They do it ALL including mixing, tracking, and recording facilities as well as their super professional live sound services.

Big or small setups, I would have no problem recommending Mark and Michelle as well as their excellent staff, you couldn't find more hardworking and genuine people to deal with."

1st Jun, 2016  •  Rating by: John  •  Contact: Michelle and Mark  •  Job date: Jun, 2016

"We used the Rock Factory to hire staging and sound/audio equipment for our fashion show. I was happy with their prices and they delivered the items promptly and were very accommodating. Great service! Will definitely use them again."

31st May, 2016  •  Rating by: Agnes  •  Contact: Agnes Loheni  •  Job date: May, 2016