Name: Thermawood Auckland Ltd
Telephone: 0800137713
Rating: 98.4

Ratings

100%

"Craig and team did a brilliant job with our wooden windows retrofit. I was looking for options to reduce noise and increase thermal comfort in a room adjacent to a busy road. Craig talked me through my options and provided a quote for my specific wants. His guys did a great job on-site and we've been very happy with the results. Highly recommended. "
Rating by: Duncan | Rating posted: 19th Jul, 2023 | Contact: Craig Morley | Job date: Aug, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Duncan•19th Jul, 2023•More details…
100%

"I wasn’t around for most of the installation process so I didn’t catch the names of the two guys that did the job. Without a doubt the best tradespeople we’ve dealt with. They were friendly, efficient and hard-working, and they did a fantastic job. Having seen the work they’d done on my mate’s place, I wasn’t surprised, but we’re both very happy, and I think they’ve just finished another job on another friend’s house. I wish them and this company all the best with their future… work."
Rating by: Sam | Rating posted: 8th Aug, 2022 | Contact: Craig | Job date: Jul, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sam•8th Aug, 2022•More details…
100%

"We could not speak more highly of Craig and his friendly team at Thermawood Double Glazing. From the get go to the installation the process was totally stress free due to the great communication from Craig. The entire team were a pleasure to deal with, hardworking, efficient and very respectful of our home. Targets for individual windows were met each day despite some challenging winter weather, and the attention to tidying up at the end of each day was superb and very much appreciated.
We… are delighted with the finished work and are enjoying our warmer home. We would highly recommend Craig and his team to anyone seeking retrofit timber double glazing services.

Thanks so much."
Rating by: Simon | Rating posted: 8th Aug, 2022 | Contact: Craig Morley | Job date: Jul, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Simon•8th Aug, 2022•More details…
100%

"Whole team was great to work with from the initial quote through to the final installation. We’re really happy with the rooms we’ve had done and will be back to do more down the line. Thoroughly recommended."
Rating by: Nathaniel | Rating posted: 2nd Aug, 2022 | Contact: Craig and team | Job date: Aug, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nathaniel•2nd Aug, 2022•More details…
100%

"Craig and his team were fantastic to work with. From day one they were on time and communicated frequently regarding all aspects of the job in hand. We loved how we could keep the look of the original windows to suit our home. The finished work looks amazing and we are so glad we chose to double glaze our windows with Thermawood. We have already recommended Thermawood to friends and family. "
Rating by: Kamini | Rating posted: 4th Jul, 2022 | Contact: Craig Morley | Job date: Jun, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kamini•4th Jul, 2022•More details…
100%

"The whole team were fantastic to deal with; communication with Craig prior to installation was prompt, and Tab and Darcy were fantastic – very friendly, hard-working and efficient. Both were respectful of the house and did a great job cleaning up at the end of the day! I wouldn't hesitate to use Thermawood again, or recommend them to anyone who needs their services. Thank you Team!!! "
Rating by: Chlöe | Rating posted: 1st Jul, 2022 | Contact: Tab and Darcy | Job date: Jun, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Chlöe•1st Jul, 2022•More details…
100%

"Craig was great to deal with - very responsive and easy to communicate with. Tab and Darcy who carried out the work were very polite, respectful, and hard working. They were here when they said they'd be here and just got stuck in to it. They tidied up each day and were very thorough and meticulous in the details of their work. Considering this job involves taking your windows out, the level of mess and disruption was less than expected. Already notice the difference to heat retention and sound… reduction. Recommend to anyone who is considering."
Rating by: Andrew & Kate | Rating posted: 30th Jun, 2022 | Contact: Craig Morley, Tab and Darcy | Job date: Jun, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Andrew & Kate•30th Jun, 2022•More details…
100%

"Awesome service, great product. Noticed Instant thermal & acoustic improvements.
Excellent communication & project management from Craig & Ollie.
Highly recommend.
Thanks fellas!"
Rating by: Tim | Rating posted: 2nd Mar, 2022 | Contact: Craig & Ollie | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tim•2nd Mar, 2022•More details…
100%

"Great job. I had two single pane bungalow windows retrofitted with acoustic double glazing to reduce noise from a shared driveway and noisy neighbours. The result is as was described- noise is muffled and sounds further away. Communication was excellent from planning to quote to installation to invoicing. Craig gave various options and was very patient with my questions. Seisi and the team who did the installation were super efficient, neat, and are really nice guys. I don't think double… glazing is cheap but this feels like good value. I'm looking forward to seeing what the thermal effects are in winter. Highly recommend this business."
Rating by: Esther | Rating posted: 24th Feb, 2022 | Contact: Seisi | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Esther•24th Feb, 2022•More details…
100%

"Craig and Craig and their team were amazing. They were not the cheapest quote but I really liked the people and trusted that they'd do a good job - which they did 100%. They kept up clear communication throughout lockdown when the job had to be paused for a few weeks, and left the place clean and tidy. The windows look great, work really well and I'm very happy."
Rating by: Felicity | Rating posted: 10th Dec, 2021 | Contact: Craig Morely | Job date: Dec, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Felicity•10th Dec, 2021•More details…
88%

"Great service, always turned up on time, communicated well during on site and made sure they tidied up every afternoon and respectful of property. Would highly recommend Craig and team."
Rating by: Trudy | Rating posted: 22nd Nov, 2021 | Contact: Craig Morley | Job date: Nov, 2021
Communication: 70% | Quality: 100% | Reliability: 100% | Value: 80%
Trudy•22nd Nov, 2021•More details…
100%

"Craig and the other members of the Auckland Thermawood team recently finished replacing the glass on my 1920's bungalow with double glazing units. They retrofitted the new units into my existing wooden joinery. I had them do the first half in August then the second half now. Having experienced the warmer, drier, quieter parts of my house in winter I wish I had the done the whole job in August. I have noticed a huge difference and am very pleased with the finished job. Craig was great to deal… with (as were the rest of his team) and the guys turned up on time and worked hard on the agreed days. As with any old house reno job they came across some challenges but solved them in a way that I was happy with. I have no hesitation in recommending them or their product. I only wish I had done it years ago."
Rating by: Paul | Rating posted: 28th Oct, 2021 | Contact: Craig Morley | Job date: Oct, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paul•28th Oct, 2021•More details…
100%

"Super professional and nice people. Highly recommended."
Rating by: Gwilim | Rating posted: 10th Oct, 2021 | Contact: Craig | Job date: Oct, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Gwilim•10th Oct, 2021•More details…
100%

"Craig Chetty came to my house after my contact with Thermawood, gave me a quote and a time, after acceptance came and did a superb job, clean, tidy and I am a very happy customer, just working out the next stage of the project. Made some very good suggestions which I accepted and well pleased with his input.
"
Rating by: Peter | Rating posted: 11th Jul, 2021 | Contact: Craig Chetty | Job date: Jul, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Peter•11th Jul, 2021•More details…
100%

"Craig and his guys were superb. They delivered the stock early, finished on time and did an incredible job. Total pleasure having these guys around. Top people, excellent communication and outstanding service. Would not use anybody else for more of the same work. "
Rating by: Mike | Rating posted: 27th Jun, 2021 | Contact: Craig, Olly, Tag | Job date: Jun, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Mike•27th Jun, 2021•More details…
98%

"We are very picky and expect great things from our trades people - and most don't even come close to meeting our expectations. Craig and his team were willing to work with us to achieve what we wanted and were respectful and professional, even though we must have been quite a challenge :)
We got the team to install double glazing with the draft-stop and it is amazing and our house is draft-free finally. The timber joinery of the Thermawood system makes for a finish that keeps with the… traditional style of our home.

Amazing service, and a final result we are really happy with. I have no hesitation to recommend Craig to anyone looking for double glazing."
Rating by: Tessa | Rating posted: 26th May, 2021 | Contact: Craig | Job date: May, 2021
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100%
Tessa•26th May, 2021•More details…
100%

"Highly recommended - outstanding service and a job really well done. I can see why they're so busy. Great communication - I had a few questions about the hardware that would be installed on the windows and always got a quick answer with all the information I needed - I'd struggled to get this information from a competing business. The windows look great and have been a big upgrade to the house which feels much warmer and quieter. Get in touch with the Craigs - you won't regret it."
Rating by: Nick | Rating posted: 24th May, 2021 | Contact: Craig Morley | Job date: May, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nick•24th May, 2021•More details…
100%

"I highly recommended Thermawood.
Both Craigs did a fabulous job from first interaction to final delivery. We sourced multiple quotes and are very happy we went with Thermawood.
They were professional, thorough, trustworthy, and diligent. The service was great, we’ve got lovely double glazed windows making our house warmer and quieter. They accommodated our request to split the fitting over a number of months to suit our financial situation. They always cleaned up after their work and… delivered exactly

We’re very happy with Thermawood and their service.

Thank you"
Rating by: Amy | Rating posted: 15th Apr, 2021 | Contact: Craig Morley | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Amy•15th Apr, 2021•More details…
100%

"Craig provided a quick response to our initial inquiry for a quote and explained the product, the process and all options available and gave us a quote which included a couple of options we were considering. His team arrived promptly and were well organised setting up their work area on our front lawn. We're extremely happy with the finished product and workmanship and immediately noticed the difference with an increase in room temperature and reduction in road noise. "
Rating by: Leon | Rating posted: 10th Apr, 2021 | Contact: Craig Morley | Job date: Apr, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Leon•10th Apr, 2021•More details…
100%

"Craig and his team have done a fantastic job. They were prompt, efficient, courteous, cleaned up everything perfectly when they finished, and the double glazing looks great and works extremely well. We could not be happier with the service and the result. Thank you Craig for the exceptional service."
Rating by: Jacqui | Rating posted: 12th Mar, 2021 | Contact: The team from Thermawood | Job date: Mar, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jacqui•12th Mar, 2021•More details…
98%

"I would highly recommend Thermawood to anyone! Both Craigs did an exceptional job in installing the double glazing at my home and I couldn't have been happier. I wanted to retain the wooden frames to maintain the original look of the home and they took the time to come and assess what needed to be done and did an excellent job. They were incredibly professional and so easy to deal with. I would use them again for future projects in a heartbeat!"
Rating by: Nimali | Rating posted: 16th Feb, 2021 | Contact: Craig Morley and Craig Chetty | Job date: Nov, 2020
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 100%
Nimali•16th Feb, 2021•More details…
90%

"Very happy with the work done, and the clear communication. Would recommend."
Rating by: Geoff | Rating posted: 19th Oct, 2020 | Contact: Craig Morley | Job date: Oct, 2020
Communication: 90% | Quality: 90% | Reliability: 90% | Value: 90%
Geoff•19th Oct, 2020•More details…
98%

"Really pleased with my decision to go ahead with double glazing my existing windows with them. Both Craigs are very pleasant to deal with and would definitely not have any hesitation recommending them. "
Rating by: Kim | Rating posted: 12th Oct, 2020 | Contact: Craig Morley | Job date: Oct, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Kim•12th Oct, 2020•More details…
100%

"I couldn’t recommend these guys highly enough. They were fantastic to deal with. They know their craft so well, are passionate about doing a great job and the finished product was perfect.
They spent plenty of time working on a tailor made solution for my home.
I got double glazing for noise reduction and its like living in a new house. You can’t hear the road noise at all.
The quote was competitive and I would encourage anyone who’s looking for double glazing solutions to… contact these guys."
Rating by: Ella | Rating posted: 7th Sep, 2020 | Contact: Craig Chetty | Job date: Sep, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ella •7th Sep, 2020•More details…
95%

"Craig and Craig were lovely to deal with and very professional . They retrofitted our 3 bedrooms downstairs. The windows loom great and the job was done in around too days. They also tidied up after themselves. I would definitely recommend them and their business. "
Rating by: Deanna | Rating posted: 2nd Sep, 2020 | Contact: Craig and Craig | Job date: Aug, 2020
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 100%
Deanna•2nd Sep, 2020•More details…
95%

"These guys are nice guys... trustworthy, respectful, good at problem solving (which is always handy when dealing with older wooden houses), want to find the best solution for the customer and tidy! They even hung my curtains back up at the end of the job!!
As for the windows, I wanted double glazing for noise reduction and it has worked, road noise no longer wakes me at night
Thanks guys, pleasure doing business with you "
Rating by: Louise | Rating posted: 10th Mar, 2020 | Contact: Craig and Craig | Job date: Mar, 2020
Communication: 100% | Quality: 90% | Reliability: 100% | Value: 90%
Louise•10th Mar, 2020•More details…
100%

"Great customer service from Craig and Craig. Provided us with a couple of options to double glaze the last bedroom in the house. Competitive pricing, professional job. Very honest and trustworthy guys. They had ordered the wrong glass for our job (standard instead of laminate) and didn't realise their mistake until after installing. We would never have known but they called to explain and provided a couple of options. We chose to have the laminate installed which was no issue - they were… quick to reschedule and install. Would definitely use again."
Rating by: Rushlee | Rating posted: 30th Oct, 2019 | Contact: Craig Morley | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rushlee•30th Oct, 2019•More details…
100%

"I contacted a handful of businesses about getting double glazing retrofitted into my 1930s duplex and was very glad I chose Thermawood. Craig and Craig gave clear and informed advice, and most importantly for me, they came to do the initial inspection and quote, and they were the ones who actually did the work - it's frustrating to have a sales person give you one piece of information, and an installer something totally opposite - but that wasn't the case here. Throughout the process, the… communication was great, the work was done conscientiously, and I'm very happy with the result. The price was reasonable, and Craig didn't try to oversell me something that I didn't actually need; his advice was invaluable. I'm very grateful for their help, and wouldn't hesitate to recommend them to anyone."
Rating by: Laura | Rating posted: 28th Oct, 2019 | Contact: Craig Morley | Job date: Oct, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Laura•28th Oct, 2019•More details…
100%

"Craig and Craig from Thermawood retro-fitted our 1940s timber windows for double glazing, and it’s completely got rid of any condensation and the rooms are much warmer. The window frames are now reshaped to close perfectly so there’s no drafts going in or out between the cracks. Highly recommend these guys. They work hard and do a very professional job, and are always happy to change anything as you get the windows installed. "
Rating by: Danny | Rating posted: 26th Aug, 2019 | Contact: Craig Chetty | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Danny•26th Aug, 2019•More details…
98%

"Reasonably priced,quality product. Very friendly and competent team. Prepared to go the extra mile. I recommend Thermawood and would be happy to use their services again in the future."
Rating by: Trev | Rating posted: 12th Aug, 2019 | Contact: Craig Chetty | Job date: Aug, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Trev•12th Aug, 2019•More details…
93%

"Thermawood Auckland did a great job of retrofitting double-glazed windows in two of our bedrooms. Very friendly, informative and professional. Thanks for a great job!"
Rating by: Alexei | Rating posted: 31st Jul, 2019 | Contact: Craig Morley | Job date: Jul, 2019
Communication: 90% | Quality: 90% | Reliability: 100% | Value: 90%
Alexei•31st Jul, 2019•More details…
95%

"We have just had new timber double glazing installed by Thermawood. Double glazing is a big investment so we contacted a few different companies and arranged a few quotes. Craig and Craig from Thermawood came to quote and informed us on the various options available to double glaze our windows – they have worked in this industry for some time and were knowledgeable on all the various systems and products so we decided to go with Thermawood . We live in an older building and our timber… windows did require a bit of work so decided to get new replacements rather than retrofit our current windows. Once we confirmed what type of double glazing we wanted the new windows were ordered and being installed within the month. The guys at Thermawood were hard working, trustworthy and cleaned up at the end of each day.

The new windows have made a huge difference sound proofing the busy road we live on (we hardly hear a thing now) and we no longer get loads of condensation on the windows which was one of the main reasons we wanted to install the double glazing. If you are looking to double glaze we recommend you contact Thermawood.

Jo and Jason"
Rating by: Jo | Rating posted: 2nd Jul, 2019 | Contact: Craig and Craig, Thermawood | Job date: Jul, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Jo•2nd Jul, 2019•More details…

Thermawood Auckland Ltd / Double Glazing in Waiake