Name: Top 2 Bottom Carpentry Ltd
Telephone: 0274284770
Rating: 98.2

100%

"We have used the team from Top 2 Bottom for various jobs over many years and we happily recommend them to others.
Good communication, jobs finished on time and always to a good standard.
They deliver friendly, tidy and quality service."

Graham Harfield responded:

"Hi Charlotte, Thank you for your great review. Always a pleasure working for you guys!"

Charlotte•2nd Jul, 2024•More details, one reply…

100%

"Graham has done various jobs over the past few years for us and we have been most impressed with his quality of work and trustworthiness. We would 100% recommend him for any work he undertakes."

Graham Harfield responded:

"Hey there Katherine, Thank you sooooo much for the great review, we really enjoyed working on you’re projects and you were also great to deal with too!"

Katherine•28th Jun, 2024•More details, one reply…

100%

"Graham and his team have done a couple of jobs for us ranging from some cyclone damage remediation to small fix ups and are always keen to help. No job to small and always conducted with friendly professionalism. I 100% recommend you contact Graham for any job you might need looked at. "

Graham Harfield responded:

"Hi there Phillip, Wow i wasn't expecting that! We always enjoy working for you, and thank you soooo much for the awesome review!"

Phillip•28th Jun, 2024•More details, one reply…

100%

"Graham and his team did a complete renovation of our front deck and, a re-build of our back deck, in the rush up to Christmas. The job went perfectly to plan and budget, as is normal with these guys. We've used them for several jobs, large and small and, are consistently pleased with their work and service. Good guys working at fair prices!"

Graham Harfield responded:

"Hi Allan, Thank you so much for your review. We’re really greatful for your support!"

ALLAN•28th Jun, 2024•More details, one reply…

100%

"Graham is a highly skilled building professional. He communicates well, arrives on time, does the agreed work to a high standard and is very pleasant to deal with. Graham has completed bathroom renovations, a complicated deck re-build, and built a new fence for us over recent years. I would have no hesitation in recommending Graham to anyone, and he will be the first person I contact for any future work undertaken on our home."

Graham Harfield responded:

"Hey Rachel, Thank you so much for taking the time to write me a review. So glad we could help with you’re projects! "

Rachel•28th Jun, 2024•More details, one reply…

100%

"Had a great experience with Top 2 Bottom. Had about 40 meters of new fence fitted to replace that which had fallen down due to storm damage. The quote I received was the best price and included a detailed breakdown of where the money was being spent. The work was completed on time and to a high standard. Graham was very easy to communicate with. Would glad use their services again "

Graham Harfield responded:

"Hey there Gill, It was a real pleasure working for you, thank you so much for my review it means so much to me!"

Gill•28th Jun, 2024•More details, one reply…

100%

"Graham and his team designed and manufactured a changing room in our retail store earlier this year. Great job done, professional, well priced and efficient. I have used Graham before this and again, a job well done. Would have no hesitation in recommending Top 2 Bottom Carpentry."

Graham Harfield responded:

"Hey there Nigel, Thank you for you’re great review, so glad we could help!"

Nigel•28th Jun, 2024•More details, one reply…

100%

"Graham from Top to Bottom Carpentry is to be highly recommended. He was very prompt and professional from initial contact to completion of the work required. We would have no hesitation in using this company again."

Graham Harfield responded:

"Wow I didn’t expect a review from you, what a lovely surprise, alway pleased to help! And Thankyou for leaving me a review!"

Kay•24th Feb, 2021•More details, one reply…

100%

"Top quality workmanship and excellent company to deal with.Excellent communication and delivered as promised.Highly recommend and will look forward to using Top 2 bottom carpetry for other jobs"

Graham Harfield responded:

"Hi Warwick, This was in in-usual type of job and a bit of a challenge, but I’m so glad we we’re able to meet your expectations in the time frame you wanted, we’lllook forward to working for you on any future jobs! Thankyou for the great review!!!"

Warwick•28th Aug, 2020•More details, one reply…

100%

"Graham was very obliging, knowledgeable and reliable. He listens to what you want and organises everything... even when it means a bit of travel on his part. He also did my mothers bathroom and at 86, she raved about how easy he made the whole process for her."

Graham Harfield responded:

"Thanks Jo. We always do our best to meet everyone’s needs, even if it does mean travelling. You were great to deal with , and I hope to see you again in the future!"

Jo•29th Jul, 2020•More details, one reply…

100%

"As always, good communication & a great standard of work"

Graham Harfield responded:

"Thankyou Tracy, I’m glad you can now use your cupboard shelving and basement door again! Thankyou for the kind review! "

Tracy•28th Jul, 2020•More details, one reply…

73%

"Top 2 Bottom Carpentry was appointed to carry out the installation of flush-mount latches on our french doors. One of Graham's guys spent a full day on site. the work was initially carried out to a very poor standard and the workmanship could be described as 'handy-man' at best - the latches were not flush with the timber and the recesses carved into the wood were not straight and oversized. I complained to Graham who advised me that this was because the Rimu timbers were too hard for the… router, and that they were thick with paint (not true). He agreed to undertake remedial work and the same guy came back the next week. After the second visit, the finish was an improvement - the latches were, for the most part, flush with the timbers and the gaps around the latches were filled with filler. Given the price, this was a disappointing experience, and in fact the first time that I have ever had to complain about a trades person."

Graham Harfield responded:

"Hi Andy, So to hear about your bad experience, bad experiences is something we're not used to as we take every job very seriously which is why i arranged to come back and get this sorted asap. The builder i sent round is a very good experienced builder in which i've had on board for years, i wouldn't keep any builders with poor workmanship as its bad for business. The reasons as explained to you before for the flush bolts not being flush was because of the 4 bolts being slightly different models which was not noticed until your wife picked it up. 2 of these bolts were old stock in bunnings which were now discontinued as they were not straight along the top face meaning they were bowed and causing the under flush to happen. we sorted this out by coming back and replacing the 2 discontinued bolts with 2 new ones. I allowed 6 hours for this job which is all i charged you, and my builder was on site for 8hrs, this was because of the poor weather conditions outside where he was working, and also the hardness of the doors. The doors were a really hard rimu which the Router didn't like as it causes vibration on the cutter, so my builder needed to take more time to put get this right. Every job that you router into that has old paint on it will incur paint chips along the cutting line, even though the cutting lines were scribed before cutting they still happen. As discussed we did not include painting in our quotation. We strive do do our best on every job and will ALWAYS guarantee our work. Thankyou for your custom and i hope this doesn't effect our work relationship. Cheers, Graham."

Andy•27th Jul, 2020•More details, one reply…

100%

"I would like to say a big Thank you to graham and his team for their recent work on our loft bed project. Graham came to view the job and made us feel instantly at ease, he understood our project perfectly and shared our vision for the end product. His quote came in highly competitive compared to others we received. The job was carried out quickly and to a very high standard. We are blown away with the finished product, it was even better than we envisioned. I highly recommend Top 2 Bottom… Carpentry to anyone looking for quality building work. I look forward to working with Graham and his team again on future projects."

Graham Harfield responded:

"Thankyou so much for the Great review Lacey. Really really hope Emmy loves sleeping in her new bed!"

Lacey •28th Jun, 2020•More details, one reply…

100%

"Excellent communication and great ideas followed buy top workmanship, I highly recommend Graham and his guys to anyone that's looking for reliable quality work."

Graham Harfield responded:

"Hi Neil, Thankyou so much for all your patience, and putting up with us! We're stoked everything went to plan and have another happy customer!"

Neil•12th Nov, 2019•More details, one reply…

100%

"A very quick, prompt, professional experience with great communication. I highly recommend this company. Communication 10/10. Professionalism 10/10. Workmanship 10/10. As a landlord and dealing with tradespeople for over 17 years, this company you want to keep on your list. Very reliable. I posted the ad Thursday night to replace rotten particle boards in two areas of my rental. Friday we made contact. Due to my tenant not being available, the job was moved to Monday. The tradesperson… turned up on time, with all the correct materials and the job was completed in a timely and good workmanship manner. I will definitely be using this company again. Thank you to Graham for such wonderful service."

Graham Harfield responded:

"Hi Sharon, We really do love a satisfied customer, which is why we strive to provide our best possible service. We look forward to hopefully dealing with you in the future! Thanks for the great review! Cheers, Graham."

Sharon•19th Aug, 2019•More details, one reply…

100%

"Very prompt communication about a small job but eager & great job done . "

Graham Harfield responded:

"Thankyou Jenny, Always pleased to help!"

Jenny•16th Aug, 2019•More details, one reply…

98%

"Hi. I found Graham and Top@ Bottom Carpentry excellent to deal with. Good communication, ideas and options were presented for a difficult laundry extension/cupboard, and timelines were adhered to. "

Graham Harfield responded:

"Hi Debra, You were a pleasure to work for! I’m so glad we could achieve what you wanted. Thankyou for the great review!"

Graham Harfield responded:

"Hi Debra, You were a pleasure to work for! I’m so glad we could achieve what you wanted. Thankyou for the great review!"

Debra•16th Aug, 2019•More details, 2 replies…

100%

"Had the best experience with Top2Bottom from the 1st interaction, to the quotation (this was the most in-depth quotation I have seen from a builder very easy to read and understand).
Graham and his team were very professional and kept us informed every step of the way.
We had a reclad and new roof installed and couldn’t be happier.
Highly recommend this business and will be using them again. "

Graham Harfield responded:

"Hi Hayley, You have been such a fantastic customer, and a real pleasure to work for. We’re so glad we managed to complete this for you on time. Thankyou for your great review! Cheers, Graham."

Hayley •27th Jul, 2019•More details, one reply…

98%

"Top2Bottom carpentry have completed work on my unit, repairing cracks to walls, plastering and painting throughout the main part of the unit. All work was carried out with professionalism and to a high standard. Workmen notified me when they would be arriving as did Graham and arrived as promised, carried out their work and left the house tidy at the end of the day. My unit now looks refreshed and tidy - thank you all. I would have no hesitation in recommending Graham to anyone intending to… renovate their property.."

Graham Harfield responded:

"Hi Liz, This one was an interesting job, but we always like a challenge! You have be really patient and a fantastic customer. Thankyou for the great review! Cheers, Graham."

Liz•23rd Jul, 2019•More details, one reply…

100%

"Top 2 Bottom Carpentry recently installed privacy screens and fencing for us. We found Graham's quote to be competitive and we were very happy with the professionalism and quality of workmanship from Ian especially under trying weather conditions. We would have no hesitation in recommending Top 2 Bottom to anybody requiring top quality carpentry work."

Graham Harfield responded:

"Hi rex, This job took a bit of thinking/working out and I'm very happy we achieved the result you wanted. Thankyou for the fantastic review. Cheers, Graham."

Rex•22nd Jul, 2019•More details, one reply…

90%

"Great to deal with, very good tradesmen, very pleased with finished job."

Graham Harfield responded:

"Hi Gerry, Wow what a transformation this composite deck and Jarrah handrails have made to your waterproof deck, so glad we could help! Cheers and thanks for the great review! Graham."

Gerrard•22nd Jul, 2019•More details, one reply…

93%

"We organised to have a new door fitted. Graham visited, measured for the new door. Ian then came to fit the door arriving when advise. A quality job was completed. My interaction with Graham and Ian was excellent and we are very happy with the service provided. Thank you Top2Bottom Carpentry."

Graham Harfield responded:

"Hi Andrew, Those aluminium powder coated doors look fantastic aye! It'll last a long time as well in the weather conditions. Thankyou for being a great customer. Cheers, Graham."

Andrew•21st Jul, 2019•More details, one reply…

100%

"We had an insurance claim and Top 2 Bottom were one of a number of quotes.
They replaced two sets of bifold doors on our wardrobes and also a bedroom door. They organised painting of the doors as well prior to fitting and matched the colours very well."

Graham Harfield responded:

"Hi John, Its alway tricky trying to colour match existing door, but luckily we were able to do so! Thanks for the great review! Cheers, Graham."

John•10th Jul, 2019•More details, one reply…

100%

"We had used Top 2 Bottom before so we knew we could rely on Graham and his team to do a great job. The work that has been done has transformed the look of the property to the front, and as a result we have had some great comments from the neighbours and anyone that visits. The deck is huge, and with the retaining wall planted out it looks amazing. The quality of the work was really important to us and we were confident Top 2 Bottom would deliver, and deliver they did."

Graham Harfield responded:

"Hi Simon, Thankyou so much for this glowing review! And what an amazing entertainment area you have now outside on the new deck!"

Simon •7th Jul, 2019•More details, one reply…

95%

"Top 2 bottom have done several projects and both have been excellent. They completed a really large deck in just a few days in the pouring rain to hit a deadline we needed ."

Graham Harfield responded:

"Hi Grant, Thankyou so much for the great review! I'm just glad that we could help, it must have been an amazing suprise for you as your wife (Mandy) arranged all this to be completed whilst you were away not knowing anything was happening!"

Grant•7th Jul, 2019•More details, one reply…

100%

"Very happy with our new window seat. It’s looks absolutely amazing.
A very professional and friendly service was provided from start to finish. The whole process was quick and painless. I contacted the company via phone as they were highly recommended by a friend.
We quickly received a visit from the builder at a time convenient to us followed by a quote and set date for work to be completed.
We were very pleased with the price which was worth every cent for the very high quality of work… done. We would definitely recommend this company and will be using them for all our future projects."

Graham Harfield responded:

"Hi Sarah, We always aim to please, really glad we we’re given the opportunity to design and make this for you. You and Simon were both amazing customers, and thanks for the fantastic review!"

Sarah Smith•5th Jul, 2019•More details, one reply…

100%

"Graham and his team are awesome. Built a large pergola and deck, in winter, and all done with good humour. Weather not nice. Also a fitout at new premises at work that was done in double quick time. Highly recommend."

Graham Harfield responded:

"Hi Eddie, This was one of my favourite jobs, the out come was fantastic as the pergola and trellis screens really brought out that inside out side flow. Thanks for the fantastic review, and for being great returning customers!"

Ed•5th Jul, 2019•More details, one reply…

95%

"The work was completed to specification with excellent communication. "

Graham Harfield responded:

"Hi Jenny, Thankyou so much for the great review, we’re glad we executed this bathroom for you on time!"

jenny•4th Jul, 2019•More details, one reply…

100%

"We have used Top to Bottom Carpentry several times. A great firm. Excellent leadership from Graeme, great workers who were skilful and courteous. Job always well done. Thank you we will use Top to Bottom again! "

Graham Harfield responded:

"Hi Jo And Warwick, Thankyou for the fantastic review, you have both been awesome customers!"

Warwick•3rd Jul, 2019•More details, one reply…

95%

"We were extremely happy with the work undertaken: high quality, meeting tight time schedule and working around needs of a business that still had to continue functioning during major renovations. Highly recommended."

Graham Harfield responded:

"Hi Monique, We are so glad we could work around your appointments to cause minimal disruption to your customers, you and your team we’re amazing to deal with!"

Monique•25th Jun, 2019•More details, one reply…

100%

"Recently we had Top 2 Bottom doing work around our house for the third time. After our first great experience with Graham he became our regular contact for any building jobs around the house as e.g. door replacements, carpentry etc. Communication and workmanship have always been excellent. The jobs were done fast, without delays and to a very high standard. We can 100% recommend Top2Bottom and Graham!"

Graham Harfield responded:

"Hi Nils, Thankyou so much for the great review, we alway do our best, and I’m so glad we could help!"

Nils•24th Jun, 2019•More details, one reply…

100%

"I had two projects completed while we were overseas.

1. Gib and new insulation replaced in kitchen, dining and hallway. New lights in hallway installed
2. Removal of existing wall in lounge, push back and create new recess creates. Gib replaced, power points installed.
Both full plastered, and ready to paint.

Graham offers full project management, and he’s awesome at it. With being overseas he kept me up to date via email, contacted the guy who was in there before him and kept in… contact with our painter too.

He understood the project beforehand, took lots of notes, and his quote was very detailed. Before he started he came back and confirmed everything again.

Definitely made me relaxed and confident in his abilities.

Really happy with the final results, came back to a clean site which was also great.

Highly recommended and would use again.

Really nice guy, great communication, good price."

Graham Harfield responded:

"Hi Melissa, Thankyou for this fantastic review. I’m so glad we managed to get our part of this job complete whilst you were on holiday. You’ve been a fantastic customer!"

Melissa•24th Jun, 2019•More details, one reply…

100%

"From first contact Graham was very helpful and quick to respond. My time frame for the job was tight but Graham was excellent and managed to do our deck with time to spare. The workmanship was 10 out of 10 and our deck looks better than we could have imagined! Very friendly and great to work with. "

Graham Harfield responded:

"Hi Shana, This is an amazing review, it’s so important for us to have happy customers, I’m really glad we completed this ahead of time ready for your daughters birthday party!"