Warm Windows in Liquidation (No Longer Trading) / Window Installation in East Tamaki

Name: Warm Windows in Liquidation
Telephone: 092650341
Rating: 98

Window Installation in East Tamaki

98% approval from 79 authenticated ratings

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Ratings
79
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NoCowboys Authenticated Ratings

100%

"I am keen to add my voice to the chorus of applauds this company has already received. It is uncommon to deal with a company that combines such expertise with human qualities: openness, clarity, respect, efficiency, keeping their word...from the customer coordinator Caroline, to the chain of command, Igor and Oleg without mentioning Dean, the installer. On top of that, their pricing is enticing. We will deal with them in the future without any reservation. Seeing is believing and that was true… from start to finish."
Rating by: llucile | Rating posted: 10th Oct, 2022 | Contact: WARM WINDOWS | Job date: Aug, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
llucile•10th Oct, 2022•More details…
98%

"We couldn't be happier with the 25 windows we have just been supplied by warm Windows. We are English and have always known the benefits of UPVC so to exchange our old brown single aluminum windows for Warm, Quiet white double-glazed ones is a total joy. We were especially impressed with the customer service provided to us. A barrel lock was miss-fitted and had to be replaced, which was done without fuss or argument, and we were also missing some plastic hinge covers which were equally sent… without any fuss and bother. The excellent customer service is what makes an excellent product, second to none. Thanks guys."
Rating by: Karen | Rating posted: 10th Oct, 2022 | Contact: Wilcock Builders | Job date: Oct, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Karen•10th Oct, 2022•More details…
100%

"We kicked off a full replacement of all the windows of our 1960's house in Auckland with Warm Windows a year ago. We did a mix of full frame replacements for rotting joinery, and inserts. The huge windows on the front our house are what makes it unique and we were pretty anxious about how it might look. The result is far better than we expected.
Warm Windows delivered on every front with Alex and Jr being standout. Our UPVC joinery is amazing, tilting every window during summer cools the… place down down and turning is epic for cleaning those tricky windows and dumping out hot air.

The installers took huge care and worked with us, going above and beyond to ensure the job was well done.

Post install there were a number of things to work through, as you'd expect with a job of this scale. We felt supported and Warm Windows genuinely cared about getting everything right, taking pride in the final product.

We've had a year with the windows, during winter we barely need to heat the place and during summer, the rooms that would absolutely cook are cool, minimising our use of aircon. Fly screens were a great addition for keeping bugs out. Not to mention how quiet the place is now.

It was a big job, and we didn't have a clue what we were doing. Thanks for guiding us through it. Can't recommend more."
Rating by: Sam | Rating posted: 3rd Sep, 2022 | Contact: Jr Chile | Job date: Sep, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sam•3rd Sep, 2022•More details…
100%

"We'd just finished replacing 15pieces of Joinery + one trim change for our whole house with WarmWindows. it's so quiet now I can hardly hear the kids with Sirens on the street.
Happy to say that we are super satisfied with the whole experience, from the communication through to the visit at the showroom, quality of the product and the installation process.
On WarmWindows:
We looked at a few uPVC companies for quotes and decided to go with WarmWindows largely based on the great reviews… i've seen online. They are a manufacture in Auckland and have been around for a while.

I must say that Igor (and Junior) were very helpful and patient in taking us through the entire process from the initial phone call to the showroom visit and then taking us through the measuring and ordering process. They were very patient with my questions and took time to help me understand the process.

On the Installers:

(contractors for WarmWindows)

James and Junior were exceptional at what they do-

(We have a 70yr old weatherboard house with rotten wooden windows and walls/floors that are not perfectly plumb or level- but it didn't seem to faze them)

They were tidy, respectful of our household, on-time and an absolute pleasure to work with on-site as they made sure that we felt that we were in safe, tidy and experienced hands. It was very reassuring to see how much they took pride in their work and I can't thank them enough. I'd highly recommend requesting to book for James and Junior as your installers.

If you're considering replacing your windows with uPVC, i would highly recommend them and suggest to check out the WarmWindows showroom."
Rating by: Han | Rating posted: 6th Apr, 2022 | Contact: WarmWindows: Igor, Installers: James & Junior | Job date: Apr, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Han•6th Apr, 2022•More details…
95%

"Warm Windows replaced all our old wooden joinery in our home in Auckland, their product is fantastic and the installation crew did an amazing job. I spent quite a bit of time looking at alternatives, both Aluminium and other PVC providers. We have heard horror stories of poor installation of windows so took our time to look at options. Our friends had used WW and recommended them. Went with PVC as they are thermally insulated unlike aluminium (they don't conduct heat or cold). Very glad I… went with WW and their PVC product. We chose the laminated windows (this reduces UV light by 98%) and argon gas filled. The windows have made a huge difference to our house, no more condensation in winter mornings, our house is now much quieter and warmer. Loving the digital lock on the front door and double stays on the windows (means you can lock them with a slight opening, great for summer). Highly recommended."
Rating by: Maheen | Rating posted: 22nd Feb, 2022 | Contact: James, Junior and Brad | Job date: Feb, 2022
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Maheen•22nd Feb, 2022•More details…
100%

"Warm Windows is a business of great integrity and high customer service standards. The whole process from being shown around the showroom to the installation was exceptional. Every person I dealt with was polite, knew what they were doing, and was very helpful. And the Windows themselves are awesome!"
Rating by: Tracy | Rating posted: 9th Dec, 2021 | Contact: Alex | Job date: Dec, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tracy•9th Dec, 2021•More details…
100%

"I thoroughly recommend this business. I can happily confirm all the 100% ratings for WW on this site. This is the 4th lot of windows I've ordered from them as I get more as we can afford them. I will order some more windows in future.
They work like their lives depended on it. The work is always finished off well. They are easy to work with and have always been cheerful. They are so polite it is unusual.
They didn't just leave the job clean they kept it clean as they went and looked after my… house as they worked.

The other thing is everyone, everyone, who comes to our house comments how lovely the windows are. We have the tilt and turn windows with insect screens on the outside. We have had a problem of NZ cockroaches coming in from outside. Since installing the windows with insect screens we have had no more cockroaches.

Junior kept us informed of progress on our order and Igor was very patient with me making changes to our specifications.

I highly recommend Warm Windows"
Rating by: Alan | Rating posted: 10th Feb, 2021 | Contact: Jonny | Job date: Feb, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alan•10th Feb, 2021•More details…
100%

"I am extremely happy with and excited about my new windows and doors. Things didn't run 100% smoothly but all worked out well in the end. All the WarmWindows staff that have been on this journey with me (from sales to clearing the last bit of rubbish), including the installers (James & co) were extremely professional, knowledgably and a pleasure to work with. I will highly recommend WarmWindows :-).
"
Rating by: Linda | Rating posted: 16th Jan, 2021 | Contact: Junior Chile and team | Job date: Jan, 2021
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Linda•16th Jan, 2021•More details…
100%

"We highly recommend Warm Windows for their excellent product and wonderful after sales support. We've had Warm Windows replace all the doors and windows in our home over a period of about 4 years and we are so happy with the results. They look amazingly beautiful. Over time, when certain repairs have been needed, Warm Windows have also been great about resolving any issues. "
Rating by: Tasha | Rating posted: 25th Nov, 2020 | Contact: Ivan | Job date: Nov, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tasha•25th Nov, 2020•More details…
100%

"The entire experience has been excellent. The showroom gave us the ability to try the products and evaluate the pros and cons of each option. Lina took the time to explain all the options and give valuable advice for consideration. The entire office team was very responsive to any request we had. The installers, James and Junior, paid attention to every detail and delivered a top job. They overcame all obstacles, 3 rotten wooden frames, which they rebuilt with finesse before installing the new… windows. Nothing was too much for these guys. Overall a great experience and we are absolutely delighted with the result. You immediately experience the impact in heat retention and the noise reduction is incredible. Worth every dollar."
Rating by: Ruud | Rating posted: 24th Aug, 2020 | Contact: Entire Warm Windows Team | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ruud•24th Aug, 2020•More details…
100%

"Great product, great people, and very good service.
Warm Windows did the 2nd phase of our project
It's not quite often that I have positive things to say about companies in the renovation trade, but this company and product are Brilliant!!
We had a bad experience with another uPVC business (Homerit) during the 1st phase of our project which was better pricewise but spending a bit more with proper uPVC windows manufacturer was well worth it."
Rating by: DH | Rating posted: 19th Aug, 2020 | Contact: Lina | Job date: Aug, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
DH•19th Aug, 2020•More details…
95%

"Warm Windows are one of the most professional outfits I have ever dealt with. The whole team are 110% professional in every way. Nothing is to much for these guys.
Re the product they make and sell. Sitting 600mm away from a window here in the Waikato 6c outside, no curtains and not a single bit of heat loss. My son was mowing the lawns outside the other week
and I could just hear the lawnmower. Near soundproof.
Kiwis need to wake up and get Upvc windows. I've had aluminum double glazed… windows. What a joke. Condensation on frames.

Keep the good work up guys. Brilliant product

Cheers Steve"
Rating by: Steve Bell | Rating posted: 3rd Jun, 2020 | Contact: Lina | Job date: Jun, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Steve Bell •3rd Jun, 2020•More details…
100%

"Please pass onto your team that they have done a fantastic job. Everyone I’ve had contact with have been absolutely amazing to work with.
I want to make a special mention of Mike the Installer – he did an amazing job under extremely hot conditions. He was pleasant and polite even though our building was old, out of plumb and challenging. Please pass on my huge thankyou to Mike – he’s worth his weight in gold.
Also your preservice and follow up service was outstanding. You’ve… been thorough and consistent throughout the entire process. Your communication and been excellent and I now have an incredible set of double glazed Kitchen Windows that has significantly improved the value of my property and my enjoyment living here. I now have wonderful airflow in the summer and warmth and no condensation in the winter. They have also significantly reduced the sound transfer to other properties. Thankyou!

Finally I would like to comment on your follow-up care. The real quality of a company is measured not only when things go right, but more importantly when there may be issues. There was a small issue after the initial installation where a window cracked on the corner (most probably due to my building being slightly out of plumb!). The very next day you sent a Quality Technician to my property who reassured me that the issue would be resolved within a week and explained what had happened. True to his word the entire double glazed window pane was completely replaced at no further charge. For the record this was a very large pane of glass and would not have been cheap to replace.

As a result of this fabulous service and incredible product, the other property owners of my apartment complex have decided to replace all further windows using the Warm Windows product. FYI there are a large number of windows that need to be replace across 2 other properties. I have passed on your details with an excellent reference."
Rating by: Jane | Rating posted: 17th Mar, 2020 | Contact: Jane Barr | Job date: Mar, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jane•17th Mar, 2020•More details…
100%

"We love our new windows and doors and want to say a huge thank you to all of the team at Warm Windows! We dealt with Junior mainly who was so patient and ran through all of the options with us in the showroom to make sure we ordered what was right for us. Junior was incredibly helpful and the response time was great. We will definitely be back and we highly recommend."
Rating by: Nicky | Rating posted: 13th Mar, 2020 | Contact: Junior | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Nicky•13th Mar, 2020•More details…
100%

"A pleasure to deal with.polite and nothing is a problem for
that man Jama and worker job well done super."
Rating by: Karl | Rating posted: 11th Feb, 2020 | Contact: Jama | Job date: Feb, 2020
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karl•11th Feb, 2020•More details…
98%

"Can't say enough about these guys. Whole process went well. Very happy with final product. Will definitely use again for next door and window jobs."
Rating by: Graham | Rating posted: 7th Nov, 2019 | Contact: Mike | Job date: Nov, 2019
Communication: 100% | Quality: 100% | Reliability: 90% | Value: 100%
Graham•7th Nov, 2019•More details…
98%

"Fantastic from the first visit to the final installation. Can do attitude and attention to detail. "
Rating by: Adam | Rating posted: 4th Nov, 2019 | Contact: James | Job date: Nov, 2019
Communication: 90% | Quality: 100% | Reliability: 100% | Value: 100%
Adam•4th Nov, 2019•More details…
95%

"Warm Windows were great to deal with, right from the initial home visit, to the store visit, the quoting process and then the installation. Flexible, and delivered on what they promised. Extremely happy with our first lot of windows, now proceeding to do the rest of the house. Installation guys were top notch too."
Rating by: Deb | Rating posted: 22nd Oct, 2019 | Contact: Dave and team | Job date: Sep, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Deb•22nd Oct, 2019•More details…
100%

"Good service! "
Rating by: James | Rating posted: 16th Jun, 2019 | Contact: James | Job date: May, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
James•16th Jun, 2019•More details…
95%

"I particularly want to thank James and his work colleague for the experience and care they took when installing my windows. Ask for James, he is so precise and professional. So sorry I forget his colleagues name but equally as good. We are now enjoying the extra insulation from the cold and the outside noise of traffic. There were a few issues after first installment by Dave but Warm Windows have since put this right and indeed have stepped up and rectified the issues. Namely gaps left by first… installers. Yes, we would use this company again. Thanks to Jr too, for his brilliant after care service."
Rating by: Barbara | Rating posted: 1st May, 2019 | Contact: James Jr and James partner | Job date: May, 2019
Communication: 90% | Quality: 100% | Reliability: 90% | Value: 100%
Barbara•1st May, 2019•More details…
100%

"warm windows are one of the best companies i have dealt with. lina david james and junior and others provided a top quality product and top quality service to match. i started my windows project with another company and man am i pleased i swapped to this company. i was super impressed. wow. "
Rating by: bruce mcaulay | Rating posted: 6th Apr, 2019 | Contact: lina kaligina | Job date: Apr, 2019
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
bruce mcaulay•6th Apr, 2019•More details…
100%

"A pleasure to deal with. Polite, efficient and get the job done with minimum fuss. Thanks again to Lina, Junior and James"
Rating by: Quin | Rating posted: 2nd Oct, 2018 | Contact: Junior | Job date: Sep, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Quin•2nd Oct, 2018•More details…
100%

"The team at Warm windows were awesome.Great systems in place.four house lots of windows over the last year and everything went according to plan.Your ops team / Junior and co are onto it and up front -A huge thank you!!
"
Rating by: kieran | Rating posted: 28th Sep, 2018 | Contact: Junior | Job date: Sep, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
kieran•28th Sep, 2018•More details…
100%

"I am delighted with the service and respect received. My order was probably very small in the scheme of things in comparison to what they would normally install but certainly got the impression "I mattered and they cared." They kept me informed throughout the journey. James was the installer! Wow, what a gem he is! Very professional, delightful, thorough and did a wonderful job. His work ethics were 1st class and the cleaning up afterwards was amazing. Thanks to all involved will… certainly be using Warm Windows again."
Rating by: Jan | Rating posted: 3rd Aug, 2018 | Contact: Jr Chile | Job date: Aug, 2018
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jan•3rd Aug, 2018•More details…
98%

"I have just had all the windows and doors in the house changed, a total of 18 windows and 3 doors. I am very happy with them. The installer James and his team are fabulous, professional, reliable, honest, polite and great to deal with. All members at Warm Windows were great to deal with. Maria, Pablo and the whole team. The windows are quiet as we have a busy road behind us and it has made a huge difference. Love the tilt and turn with fly screen as I can leave the house open to get fresh… air and know the house is still secure. Thank you so much for the great service. Yes it was over our original budget but well worth it, you get what you pay for."
Rating by: Treza | Rating posted: 27th Feb, 2017 | Contact: Warm Windows | Job date: Feb, 2017
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Treza•27th Feb, 2017•More details…
80%

"They delayed the installation by 1 month because they are a busy business.
We researched one other competing company and decided to go with Warm Windows based on recommendations and feedback rating, although it was a few thousand dollars more expensive. We don't know how the other company works since it doesn't have many reviews online.
The job was 11 windows and 1 door, which was completed in 3 days. They worked professionally and we are satisfied with our new windows. We know PVC windows… because we come from Europe, where PVC windows is the norm."
Rating by: Horatiu | Rating posted: 20th Jan, 2017 | Contact: Lina Kalagina | Job date: Dec, 2016
Communication: 90% | Quality: 90% | Reliability: 70% | Value: 70%
Horatiu•20th Jan, 2017•More details…
100%

"A fantastic experience working with Warm Windows. We have done many renovations over the years but these guys were the best. The installer James and his team were absolutely outstanding. We have a 1960's house with many 'twists and turns' in the wood yet this team worked with continual excellence to get every window perfectly fitted - absolutely square and level. It was like watching artists at there passion. They were very tidy - always cleaning and vacuuming as they went. Always unobtrusive… and polite in our home. The product itself is fantastic - I am now looking forward to winter for there first time! Would highly recommend them."
Rating by: Tim | Rating posted: 8th Dec, 2016 | Contact: Maria Polikina | Job date: Dec, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tim•8th Dec, 2016•More details…
100%

"Excellent quality windows, that retain temperature and isolate sound, they made a huge difference in our home. Service was extremely professional, communication was fantastic, and delivery was on time. Hassle-free service, with a great result."
Rating by: Catia | Rating posted: 24th Sep, 2016 | Contact: Maria Polikina | Job date: Sep, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Catia•24th Sep, 2016•More details…
100%

"Great product, great people and a very good service.
I am totally blown away but the product which is warmish to touch and does not condensate and looks fantastic. Its also great to have different window options like tilt & turn. I would highly recommend Warm Windows for their great service and fantastic products and great people to deal with. "
Rating by: Paul Brill | Rating posted: 27th Jul, 2016 | Contact: Pavel | Job date: May, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Paul Brill•27th Jul, 2016•More details…
100%

"Quotes were provided in a timely manner and the job underway when they said it would be done.
There were a few problems with the structure of my house and they carried on with other work while I got it fixed.
The workers were very respectful and polite especially to my elderly mother who was living in one of the houses they were doing."
Rating by: Sheryl | Rating posted: 6th Jul, 2016 | Contact: Maria and James | Job date: Jun, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sheryl•6th Jul, 2016•More details…
100%

"Working with these guys was a breeze! We replaced all the doors and windows in our old villa. A very professional job was carried out. The company and the workman were very efficient and friendly. Thanks to Maria and her team."
Rating by: Lou | Rating posted: 20th May, 2016 | Contact: Maria | Job date: Mar, 2016
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Lou•20th May, 2016•More details…
88%

"Good service and efficient"
Rating by: Connie | Rating posted: 14th Mar, 2016 | Contact: Maria | Job date: Mar, 2016
Communication: 100% | Quality: 80% | Reliability: 100% | Value: 70%
Connie•14th Mar, 2016•More details…
98%

"I would especially like to mention the professionalism and attention to detail that your installer James offered during the installation. I was at home for the two days while the windows were installed, and observed how he and his team worked.
The windows were precisely leveled and adjusted, and at all times the team removed their shoes and tidied up as they went.
James in particular impressed me by his work ethics and professionalism.
It is very noticeable how quiet these windows have… made our home. I have no hesitation in recommending your products."
Rating by: Martin | Rating posted: 26th Aug, 2015 | Contact: Oleg Kalagin | Job date: Aug, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Martin•26th Aug, 2015•More details…
100%

"This is the 4th time we have used Warm Windows and each time we have been very happy with their work and the quality of the windows. The staff are very obliging and professional and there was no mess to clear when the men finished the work.
We chose to have inserts on the sitting room windows instead of complete new frames as the windows were so large. Warm windows said that the inserts would look fine and true to their word the windows look fantastic and we are really happy with them… .

From start to finish we were kept informed of time scale and dates and from placing the order to completion was less than a month.

I found them a great company friendly and reliable and will use again."
Rating by: Tricia | Rating posted: 4th May, 2015 | Contact: LINA KALAGINA | Job date: May, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tricia•4th May, 2015•More details…
83%

"I found dealing with the quotes team beforehand quite frustrating but one the job was underway it was fine. The team who installed the windows were very efficient and polite. "
Rating by: Claire | Rating posted: 4th May, 2015 | Contact: Lina | Job date: Apr, 2015
Communication: 50% | Quality: 100% | Reliability: 90% | Value: 90%
Claire •4th May, 2015•More details…
100%

"I highly rate Warm Windows as a great company to deal with. I emailed to request a quote, this was returned quickly and was very reasonable for the work required. Once we decided to go ahead, they sent someone out straight away to do a final measure, the window was ready and installed the next week. The staff I spoke to over the phone and via email were great, very helpful and friendly. The new window looks fantastic and I wish we had done it years ago, I would recommend this company to… anyone and would use again!"
Rating by: Tracey | Rating posted: 4th Mar, 2015 | Contact: Lina/Gilles | Job date: Feb, 2015
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tracey•4th Mar, 2015•More details…
100%

"Warm Windows NZ was Marvellous to work with! They recently retrofitted all our existing 1960s timber window frames with double glazed, argon gas, low E glass new windows at affordable price. The customer service was excellent. All tradesmen on site were very polite. There were no sub-contractors involved.....from start to finish. Our home is now less draughty, warmer and can be well ventilated. They also installed a sliding door.....and this is low maintenance too....reducing any noise between… both rooms, but letting in natural light. I tried other companies for quotes and they ran a mile stating my home was too old or too complex for them......Warm windows never faltered...they made me feel adequate and competent as a home owner. No issue was made of my 1960s unit home. They made a silk purse out of a sows ear! Working with existing frames that are all unusual measurements......no two windows are the same.....yet from the street Warm windows installation has made the home look more balanced. I highly recommend this company.......its the best investment I have ever made for my families health and also has easily added instant $$$$$ value to my property."
Rating by: Danielle | Rating posted: 27th Nov, 2014 | Contact: Oleg @ Warm Windows | Job date: Nov, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Danielle•27th Nov, 2014•More details…
100%

"What can I say, Warm Windows is one of the best companies I've ever dealt with - they did a superb job from start to finish. The old aluminium windows in my 1970s house had been leaking in the corners (rotting the timber wall framing in one room, as we later found when the old window was removed), and condensation had rotted the wooden sills. I'd previously come across high-quality uPVC windows when I was living in Europe, and was pleased to find they were available in NZ. I contacted Oleg, who… was friendly and professional, and provided a very prompt and competitive quote to replace most of the windows in my house (and a complementary ticket to the Home Show). At the factory, Gilles showed me around and answered my questions, then stayed in touch during every step of the process to keep me updated on installation dates. Galina patiently dealt with my last-minute changes. Installation went ahead two weeks ahead of schedule. James and all the installation guys did an absolutely fantastic job - they were friendly, very professional, and extremely efficient (the installation only took a few days). Several unforeseen difficulties arose due to the vagaries of my house, but were handled by these guys without fuss. The final pleasant surprise was that the team spent a lot of time cleaning up after the job was finished, leaving the house spotless and also taking away all the old windows. I'm extremely pleased with the end result. The windows are excellent quality, have made a big improvement to the appearance of the house - and, of course, the house is warmer, quieter, and has zero condensation. Kiwi contractors could learn a lot from this fantastic multinational team. Thanks to you all!"
Rating by: Peter | Rating posted: 30th Oct, 2014 | Contact: Oleg | Job date: Sep, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Peter•30th Oct, 2014•More details…
98%

"Have just had a complete house lot of windows,entrance doors,and french doors replaced by this company.From the outset,when I inquired on the website, to completion of the installation, I have nothing but good things to say about Oleg and his team.They came and measured,gave me an obligation free quote.I went to their factory to " touch and feel " and Oleg gave me the full tour,explaining every step in the process. I gave the go ahead, and was told a time frame, 15 odd days, which… Warm Windows beat.The installers were thorough,professional,and very friendly. They answered any questions,tried to keep noise down when granddaughter was sleeping,and left the house clean and tidy every day.Both parties had not thought of lock backs for French doors when open, Warm Windows came back a couple of days later and installed new ones at no cost. Fantastic after sales service.Great product,great management,great team. This company will succeed, I am one very happy customer."
Rating by: Philip | Rating posted: 12th Sep, 2014 | Contact: Oleg | Job date: Sep, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Philip•12th Sep, 2014•More details…
100%

"Nothing but praise for Warm Windows and their team from me. Firstly I thought it would be difficult getting uPVC windows fitted up here in Whangarei, but Warm Windows didn't make any fuss about it being out of their usual business area. Everyone I spoke to initially was very helpful and when they came round to meaure my windows, actually suggested some ideas for windows that we hadn't thought of, and eventually worked out very well, better than the ones we originally had in mind. Also (and a… BIG also), there was no usual tradie nonsense about giving you a silly idea of how quick they'll be round to sort the job and then no sign of them for weeks. I was given a realistic time frame for how long it would take to get the windows measured, made and then fitted. And they stuck to it. Some of the advice I was given by them saved us money too - they absolutely had no intention of doing work that really wasn't required, and they advised me not to have eg new flashings as the old ones were perfectly serviceable. I'm sure we've all had builders etc tell us stuff that needs doing that actually didn't. None of that from Warm windows. From what they saved us by changing our plan we were able to have an extra window fitted that originally we weren't going to have. I always felt I could trust these people.

Something I have to mention is that the guys that fitted the windows tidied up after themselves on both days. Having built a house 3 years ago, I can attest to how unusual that is. Our building site was more often than not a bombsite with the same builders who just left a mess where they stood, complaining about the mess. I was very impressed with the fitters - they worked hard, did a very neat job and tidied up (it's not pretty when you have to cut through concrete block/plaster).

As for the windows themselves, they're superb. We got 3 bifold windows that all run like they're weightless, and all the other windows/doors do the job very well. We grew up in Europe with uPVC double glazing as standard so we know how good they are, but when we built our last house we used local double glazed aluminium frames for various reasons. And they were rubbish. The windows worked OK, cut down noise and stopped condensation but the metal frames condensed horribly. We ended up with mould after every winter because of the damp base under the frames. And we had 2 doors that continually warped in summer and stuffed up the locks. uPVC just doesn't do any of that. After that I really wouldn't touch metal frames with a bargepole. Hence why we chose Warm Windows and the uPVC ones. We looked at thermally broken metal frames, but they seemed more expensive than uPVC standard and I just can't see how any frame of metal can compete with uPVC. Ours is an old 70s faux-Spanish villa kind of house and they don't look out of place at all. I can imagine white uPVC frames would really suit old villas. You do get bigger frames with plastic, but what you lose in window size (only a little anyway) you more than gain from performance. I had to go round all the windows on one side of the house with a squeegee to mop up the condensation every morning this winter, and now I don't. The house is warmer (not that that was the reason up here in Northland to get double glazing), but they are heaps drier, hence healthier. No more mould. You just shouldn't have to live with mould inside your house because of rubbish windows.

If we ever replace the windows doors on the other side of the house I would not hesitate to use Warm Windows again. I'll recommend them to anyone and everyone. TBH I'm not sure if I could have got anything that much cheaper locally, and if I did they would have been inferior metal frames and far worse value. Warm Windows were always honest with me, didn't muck us around and kept any promises they made. It was NoMoreCowboys that swayed us in the end - WarmWindows website suggests you visit here to check the reviews, so they obviously take customer satisfaction and honesty seriously. I've used companies that don't much like this kind of website, so in my mind that speaks volumes. I think it took around 4 weeks all up to get the windows in, but they told me that at the start. No silly promises, the quote was exactly what we ended up paying (try getting many other building companies to charge you exactly what they quote beforehand!) with no buggering around whatsoever. A neat job, and a good product that stops noise, stops condensation and hardware that glides smoothly. If only we'd known about Warm Windows when we built our previous house (although different region).

I can't praise them enough."
Oleg Tolmachev responded:
"Hey Alex Huge thank you for the feedback! Passed it on to the crew as well. "
Rating by: Alex Bowers | Rating posted: 20th Aug, 2014 | Contact: Oleg Tolmachev | Job date: Aug, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Alex Bowers•20th Aug, 2014•More details, one reply…
100%

"Hi. I had a set of french doors made for my recording studio in Auckland. Oleg was great to deal with and talked me through all sorts of options, so we decided on triple glazed with laminated sound stop glass.
The doors are certainly an impressive looking entrance, and they perform sooooooo much better at keeping sound out, than many of the top studios in town, that I have worked out of my whole life.
Very satisfied customer here, and would highly recommend using warm windows UPVC triple… glazed for any type of recording studio. Extremely good professional install also."
Rating by: Joel | Rating posted: 19th May, 2014 | Contact: Oleg | Job date: May, 2014
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Joel•19th May, 2014•More details…
100%

"We had warm windows come out and install two windows . One window was huge so we were expecting that we would need to do some decorating etc when the job was done.
The two installers did a fantastic job and there was no damage or re decorating needed.
From start to finish the service was superb and there was no waiting for the job to be done .
Almost a year later the windows look brand new and smart.
I am in the process of contacting them again for two more windows .
Great company… A+++++"
Rating by: TRICIA | Rating posted: 30th Apr, 2014 | Contact: Patricia White | Job date: Jul, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
TRICIA•30th Apr, 2014•More details…
100%

"Awesome service from a professional bunch. Communication was great, no pressure after receipt of the quote and they were flexible about starting the work when I needed it done (to allow for other renovation work). Installers were prompt, polite & efficient, and left my house tidier than before they arrived.
Recommended and really happy with the finished product. "
Rating by: Jeremy | Rating posted: 12th Oct, 2013 | Contact: Oleg Tolmachev | Job date: Oct, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jeremy•12th Oct, 2013•More details…
95%

"I am rating these products after 1 year of use and a hard winter of storms. The windows have performed fantastically with zero problems and really meeting expectations of warmth, little/no noise and functionally still as good as day one.
From the first contact with Oleg and meeting him at their East Tamaki offices where he took the time to walk us through all there product range and options, through to a number of design changes and quotes, Oleg was a pleasure to deal with, professional,… gracious and no fuss, even after having to deal with our fussy council planner!

The team of installers are equally good efficient and professional and no mess to clean up at the end of the job they do it all.

If I was build a new house again I would have no hesitation using them again and for an existing house with aluminum glazing it is the first thing I would contact Warm Windows to replace, they are a great team and have a great product."
Oleg Tolmachev responded:
"Hi James. Pleasure to hear a time tested feedback. Huge thanks!"
Rating by: James | Rating posted: 2nd Oct, 2013 | Contact: Oleg Tolmachev | Job date: Sep, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
James•2nd Oct, 2013•More details, one reply…
100%

"We have had the recent pleasure of dealing with Oleg and the wider Warm Windows team. Our experience was phenomenal right from the first engagement through to the completion of the work. The team kept all their commitments, were always on time, and went over and above at every turn.
We cannot speak highly enough of the reliability of the team, communication in keeping us fully informed, and providing a level of service that blew us away.
Warm Windows defines service and we would gladly be a… referee as a very satisfied customer.

Thank you Warm Windows, we believe you are leading what service means in NZ."
Oleg Tolmachev responded:
"Thank you very much Jason!"
Rating by: Jason | Rating posted: 18th Aug, 2013 | Contact: Oleg "Junior" Tolmachev | Job date: Aug, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Jason•18th Aug, 2013•More details, one reply…
100%

"What can I say about Warm Windows all top from start to finish. Oleg and all the team, Oleg junior, Galina and the installers James and Cliff are A +++++++++.
From the first moment I walked in to the show room I felt looked after.
Warm windows installed the two front windows in our house.
The workmanship was clean and super tidy. Not a a dust mark after they left.
Everybody was punctual and professional..
The price was so reasonable so I will change the windows in the whole house.
The… windows look strong and super modern and fit any house from a villa to an old bungalow.

The house looks so modern and there is only one handle to open and close each windows.Not several as we had before.

We also seem to have more light in the house

This is just what I wanted. Thank you.

My husband is also more than happy"
Oleg Tolmachev responded:
"Hi Rosa. To have such a detailed feedback is just overwhelming for us. Kind words have been passed on to the team. Thank you very much for your kind words!"
Rating by: Rosa | Rating posted: 29th Jul, 2013 | Contact: Oleg | Job date: Jul, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rosa•29th Jul, 2013•More details, one reply…
100%

"Warm Windows, what a marvellous company! Helpful and professional from the very first meeting through to the final installation. The product is absolutley first class and we are already feeling the advantages of double glazing, we are very happy!"
Oleg Tolmachev responded:
"Hello Steve. Was a pleasure to work with you and Jason. Will swing by shortly with camera!"
Rating by: Steve | Rating posted: 25th Jul, 2013 | Contact: Steve Lumborg | Job date: Jul, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Steve•25th Jul, 2013•More details, one reply…
98%

"This is the second time we have used Warm Windows which speaks for itself. They have gone above and beyond the call of duty this time though as my requests were not easy to fulfill and Oleg was so patient and helpful. We got there in the end, their timing was perfect and the installation guys were brilliant.
Definitely recommended and will be using again for the next round of window replacement work when funds allow.
Thank you"
Oleg Tolmachev responded:
"Hey Fiona It was definitely a lot of fun doing the possible designs for to suit the needs. Glad it turned out they way you envisioned it! Thank you for feedback!"
Rating by: Fiona | Rating posted: 24th Jul, 2013 | Contact: Galina & Oleg | Job date: Jul, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Fiona•24th Jul, 2013•More details, one reply…
100%

"When I decided to get my wooden windows & French door replaced with double-glazed ones I got a quote for aluminium. Then I got quotes for uPVC windows and it was only 5% more so I decided to get the best product available for my money! I chose Warm Windows because of the nice people I spoke to and how good they were in communicating with me. I was amazed how quickly everything got done -- they measured up on a Thursday morning and the next Thursday they put in 6 windows and 2 French doors!… Amazing!!! The installers worked very quickly and professionally. I have been telling everyone I know about the fabulous new windows I have and showing them off to all my visitors. I used to have moisture on the East facing windows every morning but not any more! The house is warm and quiet now plus the windows look great and give me lots of security. My neighbour came over to see what had been done and she commented that I have increased the value of my house immensely. I think this is the best investment I have made to my home so far. I will certainly use Warm Windows to replace the old aluminium windows in my unit once I renovate that space. Thanks so much for a wonderful product and great service!"
Oleg Tolmachev responded:
"Hi Michelle! Reading this made our day. really happy to deal with you. Glad that the product works as it should and once again huge thank you for the kind words and such a detailed feedback! Team @WarmWindows"
Rating by: Michelle | Rating posted: 19th Jul, 2013 | Contact: Oleg Kalagin | Job date: Jul, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michelle•19th Jul, 2013•More details, one reply…
100%

"Coming from the Uk were are used to and expect high quality UPVC windows. We were not disappointed.These windows are of an excellent standard. Oleg was very professional and accommodating throughout and kept us well informed. The window fitters arrived on time and completed the job to a high standard. We were very impressed that everything was cleared and tidied away and no mess was left for me to clear up which is how it should be. The old frames were taken away without any fuss. Oleg, your… staff are a credit to you. Thank you very much and we highly recommend you to anyone wanting UPVC windows."
Oleg Tolmachev responded:
"Thank you kindly Amanda and Dave. We always believe that people is what makes a company. James and Cliff getting a chocolate fish this Friday :) We appreciate you business Amanda. Keep in touch."
Rating by: Amanda and Dave | Rating posted: 17th Jun, 2013 | Contact: Oleg and Mikhail | Job date: Jun, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Amanda and Dave•17th Jun, 2013•More details, one reply…
100%

"The warm windows team finished our install this morning and all I can say is WOW!
Right from the get go, we were impressed. As a new mother I needed both warmth and practicality but didn't really know what to ask for. The Warm Windows team not only answered my questions but made suggestions to improve my window selections. The end result - a great balance of looks and safety for my little one.
The windows themselves are impressively high quality and have really changed the light and… temperature in the house. The locks and doors already make me feel safer too!

As for the install team, I have rarely encountered such polite, professional and tidy tradesmen. They arrived on time, communicated well and kept us up to date throughout the job. They did a wonderful job with no fuss. They even left the place spotlessly clean. I couldn't have asked for more. Thank you!"
Oleg Tolmachev responded:
"Loved working with you Laura! Passed the feedback to everyone involved in the project. Thank you very much!"
Rating by: Laura | Rating posted: 11th Jun, 2013 | Contact: Oleg Tolmachev | Job date: Jun, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Laura•11th Jun, 2013•More details, one reply…
93%

"There should be more older houses retrofitted with uPVC as it is fantastic. The improvements we have noticed are look, reduced outside noise and far better security than our old wooden frames, not to mention warmth! To fully retrofit a house in two days is a sign of how good the installers were. Absolutely no complaints!"
Oleg Tolmachev responded:
"Thank you Aaron. Glad to see that the experience made a difference to the living. "
Rating by: Aaron | Rating posted: 12th May, 2013 | Contact: Oleg | Job date: May, 2013
Communication: 90% | Quality: 90% | Reliability: 100% | Value: 90%
Aaron•12th May, 2013•More details, one reply…
95%

"Oleg and his builders team were very polite,always prompt and did a good job at our house.
There were some problems but they were addressed and we felt Oleg was in particular,an excellent ambassador for his company and the product.
Any problems after the installation were dealt with and even a couple of years later a lock was sticking and they were there the next day,great service.
We have recommended Oleg and warm windows to others and a couple have used them and have been as impressed as… we have.

Wish you further sucess in the future Oleg p"
Oleg Tolmachev responded:
"Thank you very much!Really good to see the feedback which has been time tested and proves that we keep our promises. Thank you a lot once again! Warm Windows team"
Rating by: Paul Abd Bronwen | Rating posted: 23rd Apr, 2013 | Contact: OLeg [owner] | Job date: Apr, 2008
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 100%
Paul Abd Bronwen•23rd Apr, 2013•More details, one reply…
80%

"Initially, we were very disappointed in the overall service that Warm Windows gave us (poor communication and rough workmanship - flashings, poorly attached hook systems, different hinging system, etc).
However since further contact with Oleg, Warm Windows have gone out of their way to rectify the issues that we had. They have also apologised for the experience and we are now in discussion with them regarding the second phase of our joinery downstairs. We are very happy with the first job now,… but would recommend to others that you make it very clear what you are after and ensure that you let Oleg know if you have any issues (we were communicating with the head installer at the time rather than Oleg)."
Oleg Tolmachev responded:
"Yes, we we did not deliver the top performance the first time around. Yes we messed up. Wish some things would surface earlier so we could make good straight away. At the end of the day looks like it is complete now, the way its meant to be. Thank you very much for your patience and understanding Virginia and Bruce!"
Rating by: Bruce | Rating posted: 21st Apr, 2013 | Contact: Oleg Kalagin | Job date: Jul, 2012
Communication: 60% | Quality: 80% | Reliability: 90% | Value: 90%
Bruce•21st Apr, 2013•More details, one reply…
83%

"Obtained 3 quotes and settled for Warm window after reading several very positive feedbacks on no Cow-Boys. As we are busy professionals, the job was measured and window installed in our absence and the team made sure that the house was left safe and secured. Product and workmanship are of good quality. Will use Oleg and his team anytime again."
Rating by: Jeremy | Rating posted: 15th Mar, 2013 | Contact: Michael, Oleg, Galina | Job date: Mar, 2013
Communication: 80% | Quality: 90% | Reliability: 90% | Value: 70%
Jeremy•15th Mar, 2013•More details…
100%

"Warm Windows was excellent, they removed all my old windows and doors and replaced with double glazing. They cleaned up after themselves, were forever vacuuming during the whole process. They were fast too, only 1 and a half days to do a whole house of 10 windows, 1 ranch slider and 2 doors, they even put my cat door in for me!! Would definitely recommend them."
Oleg Tolmachev responded:
"Thank you very much for your business Sharon!"
Rating by: Sharon | Rating posted: 7th Mar, 2013 | Contact: Oleg Kalagin | Job date: Mar, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Sharon•7th Mar, 2013•More details, one reply…
100%

"Extremely happy with the professionalism of all the team, and the quality of the porduct. "
Oleg Tolmachev responded:
"Theresa thank you for choosing us!"
Rating by: Theresa | Rating posted: 15th Feb, 2013 | Contact: Galina Kalagina | Job date: Feb, 2013
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Theresa•15th Feb, 2013•More details, one reply…
100%

"Awesome people and great product. They have done a few jobs, glad it was done. Fast and prom installation. Quick respond if something should be checked out or maintained. Highly rec! All the best guys."
Oleg Tolmachev responded:
"Ruslan havent seen you for a while! Glad to hear the feedback from many years ago :)"
Rating by: Ruslan K. | Rating posted: 31st Oct, 2012 | Contact: Oleg K, Oleg T, Alexsandr | Job date: Oct, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ruslan K.•31st Oct, 2012•More details, one reply…
100%

"I cannot speak more highly about this company. It is rare to find a company whose employees all appear to share the same commitment to doing an excellent job and providing a quality product. It is also rare, in our experience, to have a company arrive on time, provide what was quoted and complete an excellent job. To top it all off they leave a spotless site. Awesome!
We are building a new home and wanted to use UPVC windows and doors because they are durable, great looking and much… more energy efficient than the conventional aluminum. There are a number of UPVC window companies and we contacted them all. However we chose Warm Windows because they were by far the most prompt with quotations, information and help. When I couldn’t afford exactly what I wanted they helped me work out a perfect compromise so I could keep my wonderful bifold doors. It is now a year since our windows and doors were installed and I couldn’t have asked for better choice. I would definitely use Warm Windows again in another home,

Thank you Oleg Sr. and Jr. and the rest of the Warm Windows crew."
Oleg Tolmachev responded:
"Julie thats the feedback we love:) doing our best to make us worth it."
Rating by: Julie Chapman | Rating posted: 15th Oct, 2012 | Contact: Oleg Kalagin And Oleg Tolmachev | Job date: Aug, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Julie Chapman•15th Oct, 2012•More details, one reply…
100%

(no comment)
Rating by: Helen | Rating posted: 21st Aug, 2012 | Contact: Oleg Tolmachev | Job date: Aug, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Helen•21st Aug, 2012•More details…
90%

"Oleg is great to deal with from start to finish. They quoted us within a few days of contacting them. They were happy to come to our property twice, as we could not make up our mind.
The windows look amazing. The guys who installed them did a fantiastic job of cleaning up after themselves and finsihed quicker than expected.
Could not be happer with the results and look forward to working with them again on our renovation:)"
Rating by: Chenin | Rating posted: 16th Aug, 2012 | Contact: Oleg | Job date: Aug, 2012
Communication: 80% | Quality: 100% | Reliability: 80% | Value: 100%
Chenin•16th Aug, 2012•More details…
100%

"Warm windows were recommended by our neighbours and we are extremely happy with the job they have done and our new windows. We were experiencing high noise levels (street noise, cars etc) in our bedrooms which was waking our baby constantly- the reduction in noise since the new windows have been fitted is AMAZING. So pleased. We\'ve since had most of our windows replaced by WW and they\'ve also provided all our new windows for a new extension we have just built. We are 100% happy- warm rooms… and no condensation- a much cosier home. From my initial phone call right through to the end Oleg was always contactable and very pleasant and easy to deal with. He communicated with our builders so that our build was not held up. Have already recommended WW to friends and will continue to do so. Thanks a lot :)"
Oleg Tolmachev responded:
"Frances kind words are much appreciated! pleasure working with you."
Rating by: Frances | Rating posted: 8th Aug, 2012 | Contact: Oleg | Job date: Jul, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Frances•8th Aug, 2012•More details, one reply…
100%

"exceeded expectations. excellent quality workmanship. will definitley recommend to other people and will use them again for the rest of my house."
Rating by: Rhonda | Rating posted: 30th Jul, 2012 | Contact: Oleg Tolmachev | Job date: Jul, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rhonda•30th Jul, 2012•More details…
100%

"We are very pleased with the quality of the job and with the most professional attitude. The communication was clear and prompt, with great attention to the detail. Neat work, quality product - and good price, too! Would highly recommend to anyone."
Rating by: Tanya | Rating posted: 28th Jun, 2012 | Contact: Oleg | Job date: Jun, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Tanya•28th Jun, 2012•More details…
100%

"We used warm windows 3 times now on 3 houses. Last time they did our windows in April 2012. The service was really good, the guys actually doing the work were really careful not to damage any of the existing frames. The end result was really good. The new double glazed windows are amazing, and the service from this guys is very good.
Looking forward to do the rest of my windows with them. "
Rating by: Liviu | Rating posted: 30th Apr, 2012 | Contact: Oleg Kalagin | Job date: Apr, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Liviu•30th Apr, 2012•More details…
100%

"Oleg's team at Warm WIndows did a superb job. *the workmanship was top class *their product is fantastic, and very can be fitted anywhere *they communicated well *value for money was incredible
--- Now that the weather is cooling, I appreciate my warm windows and I will be getting more of my windows converted."
Oleg Tolmachev responded:
"Hey Michael. Was very honoring to put a bit of a custom design for the cat. Things like these keep the entire team entertained and in a good mood. Glad that you like dealing with us! pass on my regards to Barbara :)"
Rating by: Michael | Rating posted: 29th Mar, 2012 | Contact: Oleg Tolmachev | Job date: Feb, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Michael•29th Mar, 2012•More details, one reply…
100%

"Excellent products, excellent workers. Oleg and team were fantastic to deal with. We have done up many old houses and used lots of different joinery companies, the warm windows team were by far the most professional. The windows and doors we replaced were great value too, the price that was quoted included everything inlcuding installation and removal of old joinery. Very happy with the result. We would be happy to recommend warm windows. "
Rating by: Rachel | Rating posted: 10th Feb, 2012 | Contact: Oleg | Job date: Feb, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Rachel•10th Feb, 2012•More details…
100%

"I found the guys at Warm Windows extremely helpful, and accommodating during my dealings with them. My main contact was Oleg who went out of his way to assist and accommodate my requests.
The windows are of a very high quality and I can easily recommend to all.
Finally the team of guys who installed windows should be commended for their workmanship, I simply could not fault their job - and not only that but the cleanup was extensive, to the point where I couldn\'t tell that they had been… there. Nothing out of place and no mess left behind.

If you have any doubts then please believe me that Warm Windows are a good company to deal with. I can only hope that you have a similar experience to myself if you use them.

Ed. Jan 2012"
Rating by: Ed | Rating posted: 23rd Jan, 2012 | Contact: Oleg Tolmachev | Job date: Jan, 2012
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Ed •23rd Jan, 2012•More details…
100%

"Product, service and communication was phenomenal it was a breath of fresh air. Could not be happier with the outcome. The windows help transform the home into a modern day masterpiece.
And thanks guys for sqeeeeezing us in before Christmas even though installation was deemed to be within the New Year. All smiles."
Rating by: Richard | Rating posted: 20th Dec, 2011 | Contact: Oleg Tolmachev | Job date: Dec, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Richard•20th Dec, 2011•More details…
100%

"Thanks a lot Oleg and team. @ seperate jobs were done on seperate dates. Came when they said.Did what they said they would do. Communication great. Would recommend to anyone. Love the look of the Bi-Folds."
Rating by: Karen | Rating posted: 20th Dec, 2011 | Contact: Oleg | Job date: Dec, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Karen•20th Dec, 2011•More details…
100%

"Communication from Oleg was excellent and being in a service role myself this was great to see and recieve.
The install crew were efficient and friendly, minimum disruption, just got on with their job.
We installed these windows due to noise (busy road) and have to say that the difference has been all that we wanted. The noise has been reduced to an acceptable and no-nuisence level allowing us to sleep in and rest at peak traffic times.
Cheers Oleg and team.
Steve"
Rating by: Steve | Rating posted: 12th Dec, 2011 | Contact: Oleg Tolmachev | Job date: Dec, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Steve•12th Dec, 2011•More details…
98%

"Most impressed with the service and workmanship"
Rating by: Neil | Rating posted: 20th Nov, 2011 | Contact: Oleg Kalagin | Job date: Nov, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 90%
Neil•20th Nov, 2011•More details…
100%

"Its rare that one finds a company where once the job is complete there is nothing negative to say but this is one of them.
Superb communication - followed up on a an email enquiry very quickly, came to do a no-obligation quote when it was convenient for us, re-quoted quickly when we changed our minds about a couple of things, kept in touch regularly with regard to expected installation, worked around some renovations we are having done. We were also invited to visit the factory on several… occasions, however, we simply didn\'t have time but its good to see a company keen to show you the manufacturing process.

When the windows were actually being replaced the guys doing the job were friendly, tidy, efficient and worked very quickly fitting 10 new windows (including a large fixed pane one) in a day & a half.

Good value, we\'re happy with the look & function of the windows. We\'ve already noticed that our home is quieter and come winter we\'re confident we\'ll notice a drop in our heating bill and an absence of condensation.

We will definitely be calling Warm Windows in the future to replace our remaining windows and doors."
Rating by: Anneliese | Rating posted: 3rd Nov, 2011 | Contact: Oleg (junior & Senior) | Job date: Nov, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Anneliese•3rd Nov, 2011•More details…
100%

"Really impressed with the communication, great workmanship and a great team of efficient people. Also impressed with the product, really well constructed. Seems more superior to aluminium joinery to me."
Rating by: Grant | Rating posted: 31st Oct, 2011 | Contact: Oleg Tolmachev | Job date: Oct, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Grant•31st Oct, 2011•More details…
100%

"The best company we have dealt with in NZ and the best quality finish and team of tradesmen we have had whilst refurbishing our house in Napier"
Rating by: Roger | Rating posted: 25th Oct, 2011 | Contact: Oleg Kalagin | Job date: Oct, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Roger•25th Oct, 2011•More details…
100%

"Dear Oleg.
Having had your windows for a while now, including through the winter, I thought it was time to send you some feedback on our experience of the fitting process and the windows themselves.
I have to say that the fitting was extremely fast and efficient, and could not have gone more smoothly. Once the crew had gone there was no cleanup job required, and the finish around the windows was very good - It looked as though they had always been there.
On the quality of them, I can… say that I am very pleased. They are exactly as described in the catalogue, and the dual-opening ability of them is extremely convenient. Also, the fact that you were able to make insect screens for all of them was greatly appreciated. The house as a whole is noticeably warmer this winter as compared to last, we have used the fire less often, and the bedroom has also been much warmer. There is no condensation in the bedroom, and considerably less around the kitchen when cooking (compared to how it used to be).

I consider the windows to have been well worth it for the winter alone. Add to this the much greater comfort we will have in the summer in being able to have all the windows open in the evening without getting mosquitoes in the house and I feel that the installation was very worthwhile.

Thank you for delivering such a professional and quality solution.

Catherine Bircher."
Rating by: Catherine | Rating posted: 24th Oct, 2011 | Contact: Oleg Junior | Job date: Aug, 2010
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Catherine •24th Oct, 2011•More details…
95%

"If you need a window replaced - then I recommend using Warm Windows. In particular, if you\'re looking for a place that can upgrade old wooden windows with something modern that suits older villas/bungalos then this is the place for you.
I absolutely recommend Warm Windows. Professional, easy to deal with, and value for money. I\'m already saving for the next job...
"
Rating by: Todd | Rating posted: 9th Oct, 2011 | Contact: Oleg Tolmachev | Job date: Oct, 2011
Communication: 100% | Quality: 90% | Reliability: 90% | Value: 100%
Todd•9th Oct, 2011•More details…
100%

"I can\'t say enough good things about this company. They are AWESOME.
Other window companies we contacted (thermal frame and euro windows)wouldn\'t even know that the words \'customer service\' meant, took months to get back to us and even when they did were really unhelpful - but these guys are the very definition of it.
Communication was brillliant from the outset. Arrived to measure up (twice to make sure it was right) exactly when they said they would, did a thorough job and discussed… what they thought would be the best solution to our rather challenging home.

FYI - we own a 70\'s property lots of very large panes of glass at odd angles.

When they turned up for the installation they were lovely to deal with, extremely hard working and very flexible around our family life!

When (1/2 way through the installation) the work had to stop due to previously unknown dry rot issues in the frame - they worked around our builders availability and really pulled out all the stops to make sure we were not left with tarpaulins for walls for too long!

I know I\'m ranting but honestly these guys deserve every piece of praise I can heap on them and more."
Rating by: Kate | Rating posted: 28th Sep, 2011 | Contact: Oleg Tolnmachev | Job date: Sep, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 100%
Kate•28th Sep, 2011•More details…
95%

"The windows arrived on time exactly as ordered. Our builder has found the company easy to communicate with and is impressed with the quality, security and appearance of the product. All the staff at Warm Windows were patient and helpful and very knowledgeable about their product. Our house looks much better with the new windows and is much warmer and quieter."
Rating by: Wendy | Rating posted: 15th Sep, 2011 | Contact: Oleg Junior | Job date: Jul, 2011
Communication: 100% | Quality: 100% | Reliability: 100% | Value: 80%
Wendy•15th Sep, 2011•More details…

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